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  • Onsite Support Technician

    Tata Consultancy Services 4.3company rating

    West Chester, PA job

    Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Roles & Responsibilities 1. Technical Support: Provide technical assistance to users experiencing hardware and software issues. 2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices. 3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity. 4. User Training: Train users on new technologies and provide guidance on best practices. 5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed. 6. Collaboration: Work closely with other IT teams to resolve complex issues. 7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings. 8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions. Salary Range: $60,000 $65,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $60k-65k yearly 3d ago
  • Superintendent

    Allegiance Group 4.4company rating

    Philadelphia, PA job

    Role: Commercial Superintendent Salary: $120K - $140K We're a well-established specialty subcontractor with a strong reputation for delivering high-quality commercial construction projects across the Greater Philadelphia region. Our work spans office buildings, healthcare facilities, schools, mixed-use developments, and other large-scale commercial projects. We pride ourselves on craftsmanship, safety, and building long-term relationships with both our clients and our team. We're looking for a Commercial Superintendent to join our growing team and oversee field operations on multiple commercial projects. This role is ideal for someone with a hands-on approach, strong leadership skills, and a passion for getting the job done right - safely, on time, and to spec. Responsibilities: Supervise all on-site construction activities for assigned projects. Coordinate with project managers, foremen, and general contractors to ensure smooth execution. Manage daily workforce scheduling, subcontractors, and materials. Enforce safety procedures and maintain OSHA compliance. Track progress, quality control, and project documentation. Communicate effectively with clients, site teams, and company leadership. Drive project timelines and maintain the company's quality standards. Requirements: 5+ years of experience as a Superintendent in commercial construction. Background working for or with subcontractors preferred. Strong knowledge of construction drawings, specifications, and site logistics. Excellent leadership, communication, and organizational skills. Ability to manage multiple tasks and teams simultaneously. Benefits: Performance-based bonuses. Vehicle allowance or company vehicle. Health, dental, and vision insurance. 401(k) with 3% company match. Paid time off and holidays. APPLY today for immediate consideration!
    $120k-140k yearly 2d ago
  • Accountant II - Finance - Full Time

    Guthrie 3.3company rating

    Sayre, PA job

    Under the direction of the Senior Accountant, Accountant II is responsible for coaching the Accountant I and reporting to the Senior Accountant. The Accountant II will be involved in the daily accounting activities, monthly close activities, journal entries, and assist in financial reporting. The Accountant II will collaborate and work interdependently with other members of the Finance Department and Operations Partner, as needed. Education, License & Cert: A Baccalaureate Degree or degree from an accredited college or university; OR An Associate Degree from an accredited college or university and a minimum of eight years of work experience; OR A satisfactory combination of education, training, and experience Experience: Two to three years of account reconciliation experience and one year of general accounting work is required along with the ability to work independently. Experience in the healthcare industry or a not‐for profit business is preferred as well as working knowledge of healthcare operations, month end closing processes, and cost allocations. Familiarity with PeopleSoft/Oracle and EPIC is a plus and a strong working knowledge of Excel and Word is required. Report writer experience is helpful. Essential Functions: Prepares moderately complex monthly journal entries, account reconciliations and financial statement analyses to be reviewed by the Senior Accountant. 10. Adheres to Service Level Agreement (SLA) with Entity Financial Leadership. Completes compilation of the Entity Financial Report Packages deliverable to Entity Financial Managers with accuracy and completeness as well as compilations and analyses of financial and statistical reports as needed for various Finance functions (i.e. tax, cost reporting, etc.) Monitors and analyzes moderately complex departmental and budgetary variances and completes reports for management. Gathers and reviews census and other statistical data used in various financial and statistical reports compiled by the Finance Department. Provides training, coaching and backup assistance to other Accounting I function team members, as needed. Works with external auditors in connection with the year‐end audit process. Completes Balance Sheet reconciliation and Expense variance research as needed to support accounting function and leadership. Participates in departmental year‐end count of physical inventory and tasks assigned by leadership. Support the Financial Operations, Budgeting and Decision Support Departments within Finance with accounting schedules and support, as needed. Other Duties: Must be adept at working with detailed financial data and statistics and maintain good communication skills with Senior Accountant and Accountant I. Meets deadlines and completes work thoroughly and accurately. Participates in committees and projects as assigned. Performs other duties as assigned. About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
    $47k-64k yearly est. 2d ago
  • Robotics Programming & Testing Intern

    Tata Consultancy Services 4.3company rating

    Pittsburgh, PA job

    Role - Robotics Programming & Testing Intern Stipend - $20 - $22/Hr Duration - 3 Months Join our innovative robotics team at TCS Medical Robotics Center, TCS Hall on Carnegie Mellon University's Pittsburgh campus as an intern, contributing to the programming and testing of advanced robotic platforms, with a focus on medical robotics applications. This 3-month internship offers hands-on experience with innovative technology in a collaborative, research-driven environment. Key Responsibilities Programming & Development Develop software for robotic platforms, including Misty II social robots, Unitree U6 humanoid robots, mobile robots, and OEM robotic arms with different grippers. Write clean, efficient code in Python, C++, or other relevant languages. Implement algorithms for robot control, navigation, and manipulation, with applications in medical robotics. Integrate sensors, actuators, and control systems for medical and assistive robotic systems. Testing & Validation Design and execute rigorous testing protocols for robotic systems and software. Conduct functionality, performance, and safety tests, emphasizing medical robotics standards. Document results, troubleshoot issues, and collaborate on solutions. Perform field tests to validate performance in real-world medical scenarios. ROS Development Build and maintain ROS (Robot Operating System) packages and nodes. Create custom message types, services, and action servers for robotics applications. Implement navigation, perception, and manipulation functionalities in ROS. Debug and optimize ROS-based applications for medical robotics. Required Qualifications Technical Skills Proficiency in Python and C++ programming Experience with ROS (Robot Operating System) Knowledge of robotics fundamentals (kinematics, control systems, sensor integration) Familiarity with Linux/Ubuntu and version control (Git) Understanding of software development best practices Educational Background Pursuing or recently completed a degree in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or a related field Coursework in robotics, programming, or automation systems Preferred Qualifications Exposure to medical robotics or assistive technologies Experience with robotic platforms (e.g., mobile robots, manipulators, or humanoid systems) Familiarity with computer vision libraries (e.g., OpenCV, PCL) Knowledge of simulation tools (e.g., Gazebo, Coppelia Sim) Understanding of machine learning applications in robotics Experience with hardware interfaces or embedded systems programming Personal Attributes Strong analytical and problem-solving skills Attention to detail and commitment to accuracy in robotics applications Excellent communication skills for interdisciplinary collaboration Interest in healthcare innovation and improving patient outcomes What You'll Gain Hands-on experience with state-of-the-art robotic systems, including medical robotics Proficiency in industry-standard tools and research methodologies Mentorship from leading robotics professionals at CMU Contributions to impactful medical robotics projects Career growth in a high-demand, innovative field Duration & Commitment Duration: 3 months Commitment: [e.g., full-time, part-time, flexible hours] Location: On-site at TCS Hall, Carnegie Mellon University Campus, Pittsburgh, PA Application Requirements Please submit: Resume highlighting relevant technical skills, projects, and medical robotics experience Cover letter detailing your passion for robotics, especially medical applications, and interest in this role Portfolio or examples of programming projects (e.g., GitHub links) Academic transcripts (unofficial accepted)
    $20-22 hourly 2d ago
  • Associate Project Manager

    First American Industries, Inc. 4.7company rating

    Pittsburgh, PA job

    First American Industries, Inc. is a full-service mechanical contractor serving commercial and industrial clients. Since 2011, the company has provided a comprehensive range of HVAC and plumbing services to clients in western Pennsylvania and Northern West Virginia. As a family-owned company, First American Industries instills strong family values into their relationships with employees, clients, and the community. Role Description This is an on-site, full-time role for an Associate Project Manager located in Pittsburgh, PA. An Associate Project Manager supports the Project Manager in delivering commercial plumbing and HVAC projects from preconstruction through closeout. This role helps coordinate field and office activities to ensure work is completed safely, on schedule, within budget, and per contract documents. Key Responsibilities Assist with planning and tracking project schedules, manpower, material deliveries, and equipment needs. Coordinate daily activities with foremen, field crews, general contractors, and other trades. Prepare and maintain project documentation: RFIs, submittals, shop drawings, meeting minutes, and logs. Help review mechanical and plumbing drawings, specifications, and addenda; maintain current plan sets. Assist with take-offs and pricing for plumbing/HVAC scopes; support change order preparation and tracking. Help with procurement of pipe, fittings, equipment (RTUs, boilers, AHUs, pumps, fixtures, etc.) and other long-lead items. Support review of subcontractor and vendor quotes, POs, and invoices for accuracy. Visit job sites to monitor installation progress and quality; help resolve coordination issues in the field. Assist with coordination/BIM efforts (if applicable) to resolve clashes with structure and other trades. Support safety compliance and company safety policies in conjunction with foremen and the Safety team. Assist with punch lists, start-up coordination, commissioning support, as-builts, O&M manuals, and closeout Qualifications Experience with Office Equipment and Software Strong Communication skills Excellent organizational skills and attention to detail is vital Ability to work independently and manage multiple tasks High school diploma or equivalent; further education or certification is a plus
    $52k-91k yearly est. 4d ago
  • Asset Management Analyst

    Preit 4.0company rating

    Philadelphia, PA job

    Company Headquartered in Philadelphia, PREIT is a premier owner, developer, and operator of high-quality retail and mixed-use destinations across densely populated U.S. markets. Founded in 1960, the company has a storied history of transforming traditional shopping centers into vibrant, community-centric hubs that bring together shopping, dining, entertainment, and lifestyle experiences. Today, PREIT continues to redefine the future of retail by leveraging its portfolio's prime locations to deliver dynamic, multi-generational destinations. Responsibilities This position will support the Regional Asset Manager as it relates to company strategy and goals. This includes, but is not limited to, budgeting & forecasting, leasing analysis, deal execution, due diligence, analysis, and other projects that align with PREIT objectives such as transactions, refinancing, and development. Essential Functions Supports leadership in PREIT portfolio lease execution. Create and update annual property budgets and creating forecasting models for region in Argus and Excel. Develop pro formas and projections for leasing representatives to help them in negotiating transactions. Develop and track pro formas for redevelopment projects. Work closely with property management and accounting staff in coordinating collection efforts and responding to various tenant inquiries relating to co-tenancy, CAM audits and various other lease clauses. Build and maintain quarterly covenant calculations for term reporting. Participate in Regional Production meetings and ensure action items are addressed in a timely manner. Monitor performance of the property and identifying operations and challenges and implement strategies to respond. Review lease comments and work with Leasing Representatives to evaluate the impact of proposed changes and Landlord's risk and develop the appropriate responses to tenants. Prepare financial projections for the properties and portfolio, and for properties under consideration for development. Carry out special assignments/projects as assigned by management. Assist team in acquisition, disposition, and refinance initiatives. Qualifications Bachelor's degree in Accounting, Finance, Real Estate, Business Management, or related field required. Master's Degree highly desirable. 1 - 5 years of experience in commercial real estate, financial analysis and/or contract and real estate law. A combination of equivalent education and experience necessary to effectively perform the responsibilities of the position. Strong interpersonal skills; comfortable working with all levels of management, leadership, ownership, joint venture partners and external advisors. Excellent written and verbal communication skills Detail orientation demonstrated ability to multitask effectively, and strong analytical skills. Competency in the use of Microsoft Office suite including Excel and PowerPoint. Experience using ARGUS or Yardi a plus. Ability to work in Center City, Philadelphia office 4 days per week. Benefits 401(k) Health insurance
    $66k-81k yearly est. 5d ago
  • Loan Services Representative II

    QNB Bank 4.2company rating

    Quakertown, PA job

    The Loan Services Representative is responsible for payment of items escrowed for mortgage customers; verifying payment of real estate taxes for those accounts that do not escrow; processing of daily mail payments; verifying that new loan information input to the core is accurate; scanning and indexing loan files to the document imaging system. Handling customer phone calls to answer questions, resolve problems, etc. GENERAL DUTIES AND RESPONSIBILITIES: Daily processing of mail payments. Verify new loan input by other Loan Services employees. Monitor and disburse taxes, homeowners and PMI insurance for escrow accounts. Update records on the core system. Monitor non-escrow customer accounts for proof of tax payments. Scan and index loan files. Verify imaged file is accurately scanned. Sort loan documentation to be retained in file. Process incoming electronic payments and wires for customers. Track required insurance coverage on loan collateral. Force-place insurance and collect payment when proof of coverage cannot be obtained. Bill customer, assess fee or set up escrow accounts as needed for force-placed insurance policies. Compute and process Consumer, Commercial, and Mortgage loan pay-offs. Research to determine legal fees, proper fees to release liens, and if collateral should continue to be held for another QNB loan. Complete paid loan documentation process, including preparation of satisfaction pieces and financing statement terminations, process Release of Mortgage documentation, forward paid documentation to customers, monitor commercial and consumer lines to verify restriction of lines prior to the satisfaction of collateral. Serve as telephone contact for Loan Services. Research and solve customer requests including inquiries for proper re-application of payments, Pre-paying loan accounts, change in automatic payment cycles, explaining statement items, all other systems related questions. Liaison for consumer loan life, accident, and health insurance claims for borrowers. Reconciling and remitting of new premiums and refunds. Perform various maintenance functions on the core system including input of recording information for consumer and mortgage loans and proper credit bureau codes for closed lines. Verify loan satisfaction fees paid and reconcile related general ledger account. Research and respond to credit bureau disputes via E-Oscar web-based technology. Complete assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities. Assume other job-related duties as requested. REQUIRED TRAINING, EXPERIENCE AND EDUCATION: Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers. High School Diploma or equivalent. Basic math skills Keyboarding skills PREFERRED TRAINING, EXPERIENCE AND EDUCATION: Experience with Jack Henry Silverlake. Working knowledge of Microsoft Office Applications (Word, Excel, Outlook) Previous experience in Loan Services/Operations. Accounting I
    $133k-240k yearly est. 60d+ ago
  • Support Specialist

    Tata Consultancy Services 4.3company rating

    West Chester, PA job

    Job Title: Onsite Support Technician Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Roles & Responsibilities 1. Technical Support: Provide technical assistance to users experiencing hardware and software issues. 2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices. 3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity. 4. User Training: Train users on new technologies and provide guidance on best practices. 5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed. 6. Collaboration: Work closely with other IT teams to resolve complex issues. 7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings. 8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions.
    $69k-83k yearly est. 3d ago
  • Ranger

    Equity Lifestyle Properties 4.3company rating

    Lebanon, PA job

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Ranger in Lebanon, Pennsylvania. What you'll do: The Campground Ranger position may include walking or patrol of the grounds of the campground answering questions, enforcing rules and ensuring the safety of our guests and their belongings. The ideal employee can handle any stressful situation in a calm manner and react accordingly with regards to local, state and federal law. Your job will include: Monitor the property with a keen eye for any property issues or potential problems. Ensure that the property is properly secured. Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary. Monitor all incoming guests through the campground gate and validate if access is acceptable. Perform routine patrols, golf cart and rental inspections. Take camping reservations, check people in and out, use credit card machine to process payments. Perform End of Day reports Make site cards, print passes. Prioritize guest safety and happiness. Performs on-call emergency service as required. Performs other duties as assigned. This is a part time, seasonal position. The position requires you to have a flexible schedule. Skills & experience you need: High school diploma or equivalent. Basic reading, writing and math skills and the ability to use computer applications. Ability to thrive in a collaborative team environment. Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically. Exceptional customer service and communications skills and a friendly demeanor. Experience working in an RV environment, is a benefit. Valid driver's license, good driving record and current auto insurance. Ability to working weekends and holidays on a regular basis. We are a weekend business. Weekends and holidays are require3d. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.
    $34k-50k yearly est. Auto-Apply 60d+ ago
  • Wealth Banker - PNC Investments

    PNC Bank 4.4company rating

    Pittsburgh, PA job

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Wealth Banker within PNC's Investments organization, you will be based in the Greater Pittsburgh Area.Job Description Develop and execute strategies to proactively drive Mass Affluent client acquisition, outreach and retention for purposes of generating revenue and deepening share of wallet with new and existing clients, with focus typically on a more complex, sophisticated client base. Proactively generate and manage leads and client appointments. Leverages needs based and consultative conversational skills, experience and acquired knowledge of bank products and services and positions appropriately to grow share of wallet and attract new mass affluent households. Develops and maintains internal and external partnerships to drive new revenue, acquisition and growth. Owns communication and contact with existing clients to ensure expansion opportunities are captured. Manages risk and maximizes profitability for entire portfolio of clients. Delivers a differentiated client experience from acquisition through onboarding and servicing. Maintains timely, accurate and complete sales/client relationship management administration tasks as determined by the business. Ensures the execution of team processes, such as pre-call planning, post-call debriefs and relationship reviews. Generates quality referrals for ecosystem partners. Delivers Financial Wellness by proactively suggesting tailored solutions aligned with client needs. Leverages client insight and sales tools to translate into actionable sales strategies and tactics, proactively identifying and successfully converting sales opportunities and delivering an exceptional client experience. Achieves business results through leadership of and productive collaboration with a wide range of ecosystem partners. Own the client relationship and holds team accountable for deliverables. Deliver the Mass Affluent Advice and Planning value proposition through a joint Banking and Investing partnership with a PNC Financial Advisor. Ensures a strong client commitment and advocacy by delivering proactive and responsive service to meet client goals. Differentiates client experience through advanced conversation skills. Has in depth knowledge of business segment capabilities and offerings. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. CompetenciesBanking Products, Business Acumen, Collaborating, Customer Experience Management, Customer Retention, Decision Making and Critical Thinking, Effective Communications, Influencing, Managing Multiple Priorities, Products and Services, Relationship Management, Selling.Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesFINRA Series 7 and 66 (or 63,65) required. Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Life & Health Insurance licenses required.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $75k-111k yearly est. Auto-Apply 60d+ ago
  • Billing Specialist

    The Unlimited 4.3company rating

    Harrisburg, PA job

    at K&D Factory Service Billing SpecialistHarrisburg, PA In office position* Monday-Friday 8:00 am-4:30 pm * full-time The Billing Specialist thrives in a fast-paced, dynamic environment and plays a vital role in ensuring accurate and timely billing operations. This position is responsible for managing the full billing cycle-including data processing, invoice generation, auditing, and client communication-while meeting daily, weekly, and monthly deadlines. Success in this role requires precision, professionalism, and a proactive approach to both internal and external customer interactions. Essential Functions Represent the company professionally in all client and public interactions Create and manage billing accounts in Global Edge Generate and submit invoices via portal, email, or mail Issue monthly statements and process credit card payments Audit EFTs and handle warranty billing as needed Follow up on outstanding balances via phone or email Answer billing and overflow calls Update customer addresses from returned mail Assist with Accounts Payable Perform other duties as assigned by the Billing Manager Key Strengths and Work Style Works independently and takes full responsibility for assigned tasks. Effectively prioritizes work to enhance productivity and meet deadlines. Communicate clearly and professionally with team members, leadership, and customers. Adapts quickly to changing tasks or priorities without disruption. Manages time efficiently to maintain consistent performance. Maintains a strong focus on accuracy and attention to detail. Delivers excellent customer service through responsiveness and problem-solving. Collaborates well in team environments and contributes to shared goals. Understands and follows written and verbal instructions with ease and precision. Work Environment & Physical Demands Primarily sedentary with occasional movement and light lifting (10+ lbs). Mix of sitting, walking, and standing throughout the day. Comfortable using computers and office equipment. Full-time Overtime may be required. Qualifications Minimum Requirements: Strong knowledge of Microsoft Office (Word, Excel, Outlook). At least 2 years of education and/or experience in a related field. Excellent communication, customer service, and problem-solving skills. Must be at least 18 years old. Successful completion of a pre-employment drug screen and background check. Safety-conscious and self-motivated. Preferred: Associate's degree in Accounting or related field. Benefits Medical, dental, and vision insurance. Company-paid life and disability coverage. 401(k) with company match. Paid time off (PTO) and sick leave. Share in our company's long-term financial success through our unique Town Shares initiative-grow with us and benefit as we thrive together. Apply today and join a team that's been keeping commercial kitchens cooking for over 75 years! K&D Factory Service has been servicing the Keystone State since 1945. K&D specializes in the repair of commercial refrigeration, HVAC, and food service equipment in restaurants, schools, hospitals, and nursing homes. Our technicians are servicing the Pennsylvania area out of 7 branches in Harrisburg, York, Lancaster, Williamsport, Allentown, Altoona, and Scranton. K&D Factory Service is an equal opportunity employer. We believe in building a diverse team and a supportive work environment where your experience is respected and your growth is encouraged. K&D Factory Service is a division of Unlimited Service Group, "All Unique, All United."
    $31k-41k yearly est. Auto-Apply 46d ago
  • Senior Systems Engineer

    CIFC Asset Management 4.7company rating

    Radnor, PA job

    Founded in 2005, CIFC Asset Management LLC (including its affiliates, “CIFC”) is a global credit manager focused across multiple disciplines - CLOs, structured credit, corporate credit, opportunistic credit, and direct lending. Serving institutional investors globally, CIFC is a SEC-registered investment manager with approximately $47 billion in assets under management as of May 31, 2024. For more information, please visit ******************** POSITION OVERVIEW The Sr. Systems Engineer will play a critical role in designing, implementing, and maintaining CIFC's core infrastructure systems to ensure high availability, security, and scalability. Reporting to the Co-Heads of Infrastructure, this individual will work closely with IT leadership and cross-functional teams to support business operations and strategic initiatives. The role requires 4 days per week in the office (subject to change) and demands a proactive, detail-oriented professional with deep technical expertise and strong problem-solving skills. KEY RESPONSIBILITIES Design, implement, and maintain enterprise infrastructure leveraging Microsoft Azure, Windows Server, and Active Directory. Administer and optimize on-premises and cloud environments for performance, reliability, and scalability. Ensure security compliance through identity management, patching, and adherence to regulatory standards. Develop automation scripts and workflows using PowerShell to streamline operational tasks. Monitor system performance, configure alerts, and respond promptly to incidents to minimize downtime. Maintain and enhance ITSM platform for service delivery and meeting SLA targets. Collaborate with cross-functional teams and vendors to support infrastructure projects and initiatives. Maintain global knowledgebase, configurations, and operational procedures. Lead assigned infrastructure projects from planning through execution, ensuring alignment with business objectives. Support end-user requests to ensure business productivity. Work with vendors and partners on collaborative projects. SKILLS, EXPERIENCE & ATTRIBUTES REQUIRED Bachelor's degree in Information Technology or related field Advanced Certifications (e.g., Microsoft Certified: Azure Administrator, VMWare Cisco, Citrix, etc.) are strongly preferred Strong experience with Microsoft Azure, Office 365 Administration, Windows Server, Active Directory, Group Policy, DNS/DHCP, and virtualization technologies (Azure/Hyper-V). Preferred experience (is a plus) with Microsoft Defender, Azure Sentinel, MSSQL management, enterprise firewalls, Azure DevOps management, Kubernetes management Familiarity with cloud networking, identity and access management, and hybrid environments. Knowledge of Zero Trust architecture, endpoint security, and disaster recovery planning. Excellent communication and collaboration skills; ability to work independently and in a team environment. Strong analytical and troubleshooting abilities with a proactive approach to problem-solving. Proficiency in PowerShell scripting, automation, and monitoring tools (e.g., Azure Monitor, PRTG). Featured Benefits Medical, Vision, and Dental insurance 401(k) with company match Paid maternity and paternity leave Tuition assistance Disability insurance Flexible spending accounts
    $90k-114k yearly est. 2d ago
  • Director of Consumer Loan Operations

    First National Bank (FNB Corp 3.7company rating

    Pittsburgh, PA job

    Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Director of Consumer Loan Operations Business Unit: Operations Reports to: Director of Loan Operations Position Overview: The Director of Consumer Loan Operations will lead the strategic direction, execution, and oversight of all operational functions supporting the bank's consumer lending portfolio. This includes Home Equity, Credit Card, Unsecured Personal Loans, Direct Auto, and Indirect Auto Lending. The ideal candidate is seasoned possessing deep domain expertise in consumer lending and a proven track record of developing high-performing teams across multiple operational levels. Primary Responsibilities: Strategic Leadership and Execution: Develop, refine and execute operational strategies aligned with the bank's consumer lending growth objectives through partnering with senior leaders to shape operational policies, risk frameworks, and service delivery models. Operational Oversight: Lead all aspects of consumer loan operations including origination support, booking, and servicing for all product lines. People Development and Management: Lead, mentor, and develop a diverse team across multiple levels, including managers, analysts, and servicing specialists while fostering a culture of accountability, continuous improvement, and individual professional growth. Process Optimization and Transformation: Drive automation and digital transformation initiative to enhance the overall operational efficiency and customer experience through collaboration with IT, Product, and LOB to implement scalable processes and technology. Risk and Compliance: Ensure adherence to all regulatory requirements including OCC, CFPB, FCRA, and UDAAP by maintaining robust internal controls and audit readiness across all operational functions. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 10 Skills Required to Perform the Primary Responsibilities of this Position: Excellent communication skills, both written and verbal Excellent management skills Excellent organizational, analytical and interpersonal skills Ability to work and multi-task in a fast paced environment Basic and complex loan structure and document experience including taxes, flood and insurance Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $28k-32k yearly est. Auto-Apply 42d ago
  • Customers Bank 2026 Summer Internship Program

    Customers Bank 4.7company rating

    Malvern, PA job

    At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Who is Customers Bank? Customers Bank is a high-performing, digital-forward financial institution committed to innovation, collaboration, and community impact. With a culture rooted in entrepreneurship and continuous learning, we invest deeply in developing the next generation of leaders who will shape the future of banking. Our internship program is a cornerstone of our early-career talent strategy, offering students hands-on experience, executive exposure, and the opportunity to solve real business challenges - including our signature AI Capstone Project. We get you further, faster. You're known by name. You're trusted as a builder, advisor, and innovator. We start from a place of possibility. We embrace innovation and challenge convention to create meaningful, lasting impact. We act decisively. We pursue opportunities with urgency and agility, bringing ideas to life quickly and effectively - always with a focus on high-impact outcomes. We own our results. Through effort, resilience, and relentless accountability, we drive measurable success for our clients, communities, and company. We measure what matters. We set high standards, track progress, and hold ourselves accountable to outcomes that truly matter. What you'll do: During this 10-week program, you'll be embedded within a specific business area - such as banking, risk, operations, finance, or technology - working on projects that support real team objectives. You'll also collaborate with fellow interns on an AI-focused capstone project, participate in professional development programming, and engage with leaders across the organization. * Analyze data, support process improvements, and assist with research * Participate in weekly development workshops and executive speaker sessions * Contribute to department assignments aligned to business needs * Work with your intern team to tackle an AI-driven business challenge * Present your final project and insights to senior leadership * Build meaningful relationships across the bank through networking and team activities What do you need? * Rising senior (Class of 2027) pursuing a bachelor's degree * Interest in banking, financial services, business, technology, risk, compliance, analytics, or related areas * Strong communication, collaboration, and problem-solving skills * Curiosity and a willingness to learn in a fast-moving environment * Ability to work full-time for the 10-week summer program * Authorization to work in the U.S. Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.
    $44k-56k yearly est. Auto-Apply 4d ago
  • Asset Recovery Specialist - Harrisburg, PA

    Mid Penn Bank 3.9company rating

    Harrisburg, PA job

    A great banking experience starts with a great team! To support our continued growth, Mid Penn Bank is actively seeking an Asset Recovery Specialist to join our team! We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities. Position Overview The Asset Recovery Specialist is responsible for performing collection and administrative duties that impact the asset recovery function. This individual will be responsible for achieving goals as established in the Asset Recovery Department's annual operating plan. Essential Duties & Responsibilities * Communicates with delinquent borrowers in attempting to obtain late payment, using various means of contact such as telephone, letters, emails, personal face to face meetings; utilizes effective human relations skills and various forms of persuasion to present a positive company image in a typically adverse situation. * Contributes to the soundness of the installment loan portfolio through prompt collection of delinquent accounts. * Utilizes methods of asset recovery under terms of the loan contract, depending on the feasibility and applicability of each case if initial recovery attempts do not secure required payment; extends due dates or refers customers to proper lending personnel for refinancing of delinquent loans; repossesses collateral on secured items if the delinquent situation requires such action. * Reviews company records and transactions to resolve misapplied payments, researching account transactions to ensure that payments are properly credited; evaluates payments (scheduled and unscheduled) being made on delinquent accounts and determines how the payment will be applied, i.e., principal, interest, escrow, and late charges, or if the payment is unacceptable. * Locates customers with whom the company has lost contact; tactfully, resourcefully, and within the Fair Debt Collection Guidelines, tries to probe for information leading to the location of the delinquent customer. Uses company provided data research services to locate customers. * Responds to inquiries relating to his/her particular area, or to requests from other company personnel, customers, etc., within given time frames and within established policy. * Actively seeks and engages in learning and development opportunities to ensure peak performance by completing and/or demonstrating the following: * Partners with manager to complete a written Individualized Development Plan that aligns with achieving current performance expectations and supporting potential career goals. * Applies newly learned knowledge and skills on the job. * Shares information with others that may benefit from his/her expertise. * Seeks coaching and feedback to ensure high performance. * Maintains control over delinquencies with respect to a satisfactory percentage of past-due accounts as defined in the department's plan. * Plays an active role in protecting the organization and its customers against fraud by incorporating risk awareness and prevention into daily responsibilities. * Notifies customer of his/her rights and amount due or any further obligations, if applicable. * Contributes to the company's growth and customer satisfaction by helping customers to resolve problems with their consumer loans. * Analyzes the borrower's financial situation and advises the borrower concerning possible options; recommends adjustment procedures to be followed or appropriate action to be taken. * Receives and reviews daily a computerized listing of all assigned delinquent loans or works daily from an assigned queue in designated software. * Coordinates the collections of past due accounts with Financial Center Managers, Loan Officers and Portfolio Managers. * Achieves goals assigned to the Asset Recovery Officer as part of the assigned department's annual operating plan. * Documents all collection actions taken, such as telephone conversations, alternative financial arrangements made, letters mailed, and so forth, within designated software platform. * Establishes and maintains records relating to delinquent loan accounts; updates delinquent account files with relevant documents supporting various legal and collection methods such as a foreclosure. * Proficient using Microsoft office products such as Microsoft Word and Microsoft Excel to create and maintain documentation, memos, and reports for use by management. * Maintains appropriate records and provides assigned reports. Education & Qualifications * A high school diploma or equivalent; specialized resource recovery training preferred. * A minimum of three (3) years' related experience normally required. Skill(s) Proficient reading, writing, and grammar skills; proficient mathematics skills; proficient interpersonal relations and both verbal and written communicative skills; a thorough knowledge of regulations affecting the resource recovery function; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills; valid driver's license is required. Equipment/Machines * Telephone * PC/Computer keyboard * Printer * Calculator * Fax machine * Copy machine Benefits Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement. In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs. EEO Statement Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria. Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Sponsorship Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.
    $49k-64k yearly est. 24d ago
  • Commercial Banker-Multinational Corporations-Vice President

    Jpmorgan Chase & Co 4.8company rating

    Philadelphia, PA job

    JobID: 210681516 JobSchedule: Full time JobShift: : You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Multinational Corporation Commercial Banker is for you. As a Commercial Banker in the Multinational Corporations group, you will be the focal point of client acquisition and ongoing relationships. Multinational bankers work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail. The Multinational Corporation team within the Middle Market space manages J.P. Morgan's overall relationships with North American subsidiaries of large corporations headquartered outside the United States, to solve problems for clients and help them to grow. We help our clients meet their objectives and challenges in automation, risk management, working capital, and cash management. Job Responsibilities: * Champion a culture of innovation and a customer centric mindset * Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships * Find ways to further new client acquisition in partnership with the bankers * Embrace a culture of respect, diversity and inclusion Required Qualifications, Capabilities and Skills: * Seven + years direct lending or credit support related experience with a focus on business relationships * Understanding of Commercial Banking products and services * Ability to mobilize internal networks and resources * Demonstrated experience of meeting or exceeding sales goals * Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines * Excellent verbal and written communications skills; able to effectively communicate clearly and concisely * Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners Preferred Qualifications, Capabilities and Skills: * Bachelor's degree and formal credit training preferred * Sales management, business development skills, proficiency in building and maintaining positive client relationships * Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask * Excellent business judgment, strategic thinking, self-directed, proactive and creative.
    $55k-88k yearly est. Auto-Apply 32d ago
  • Teller Manager - Media PA (Full Time)

    TD Bank 4.5company rating

    Media, PA job

    Hours: 40 Pay Details: $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Teller Manager leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines. The role will lead, coach and develop colleagues toward achieving overall store results to include operational excellence, store advice and referral goals, and personal development objectives. Depth & Scope: * Leads and supports a team of service colleagues in achievement of a positive customer and colleague experience and provides day-to-day team leadership, work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining operational compliance in store cash controls and procedures as well as regulatory guidelines * Leads all activities related to the Teller line from Operations to sales and servicing; including Teller Coaching and performing effective lobby leadership * Leads a team in completing day-to-day processes/transactions/activities, involving multiple steps and systems * Requires knowledge and understanding of a range of products and services, processes and systems in a set of focus areas, where transactions could be characterized by low to moderate risk * Responsible for Vault Management, including the auditing, reporting, and balancing of the Store Currency and transactions. Manages the Store currency levels, tracks currency shipments and deliveries. * Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety * Engages Customers, assesses needs, responds by providing service(s) or guidance * Closely monitors workflows, prioritizing tasks and delegating duties and responsibilities and work focus time horizon is generally short term * Coaches Teller team on financial transactions, customer experience, effective referral opportunities * Plans, organizes and coordinates the activities for own area and resolves operational issues * Manages team requiring workforce to decision on acceptable level of risk - specifically low risk potential (loss/reputational) transactions and/or requests * Provides decision making authority of issues managed generally limited to non-standard issues or exceptions * Provides leadership on day to-day issues on the Teller line, determining the most appropriate course of action for resolution, or escalates as required * Leads by example and coaches Teller team on achieving individual performance metrics * Partners with Store Leadership to achieve both store and individual performance metrics * Ensures accurate use of all equipment by staff Education & Experience: * Undergraduate degree preferred and/or * 2+ years of relevant experience * Excellent organization, interpersonal and communication skills * Sound judgment in decision making and problem solving * Demonstrated knowledge of Banking Compliance Regulations Customer Accountabilities: * Shared accountability with Store Leaders for Lobby Leadership * Acts as a contributor in achieving an overall Legendary Customer experience in the Store * Leads, coaches, and proactively models exceptional service at every customer interaction in the lobby and on the frontline * Responsible for maintaining optimal colleague scheduling to ensure customer demands and compliance requirements are met * Supports and coaches frontline colleagues on effective customer complaint resolution * Assists with maintaining a professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements * Leads the execution of the Store LEI plan/objectives; supports the execution of the Store advice plan/objectives * Leads and coaches frontline team on advice giving strategies and overall product and services acumen * Leads and coaches on advice delivery to improve the customer experience and overall profitability of the Bank * Works collaboratively with TD Partners to ensure all Customers are serviced in the channel best suited to their needs * Ownership/oversight of simple to complex daily Store administrative duties * Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures Shareholder Accountabilities: * Manages the service team promoting a positive customer and colleague experience * Leads and develops a team of service colleagues, provides coaching on delivering effective customer service, product, advice conversations and/or advice-giving service; supports service and advice strategies and tactics to improve the overall customer experience * Responsible for cash control of the store. Leads and enforces proper cash control procedures to bolster security and eliminate fraud and cash loss * Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers senior service team to act as a point of escalation for customer concerns, and takes personal ownership when concerns cannot be managed at junior levels * Contributes to the execution and achievement of the team and the Store's customer experience targets by coaching/modeling appropriate attributes and behaviors * May assist Regional Operational Officers in audits and various operational reviews Employee/Team Accountabilities: * Leads and supports a high performing team; provides ongoing feedback, coaching and input on performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and completed for all colleagues * Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner * Ensures colleagues are in compliance with all Regulatory and AMCB policies, procedures and guidelines of conduct (regarding customer interactions, products and services, etc.) * Manages colleagues in compliance of all policies, procedures and guidelines * Supports, mentors and coaches team members in their professional development * Creates and fosters a cohesive team and promotes a strong colleague experience * Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams * Onboards team members to ensure a positive experience and proficiency in role * Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes * Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives * Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives * Acts as a brand champion for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Frequent Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Occasional Standing - Continuous Walking - Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $24-33.5 hourly Auto-Apply 20d ago
  • Loan Processor

    Farm Credit Services of America 4.7company rating

    Chambersburg, PA job

    Join our dedicated team as a Loan Processor/Closer, where your expertise in real estate loan documentation and closing coordination will help support agriculture and rural communities. Horizon Farm Credit is actively seeking one Loan Processor/Closer to join our Loan Operations team. Qualified candidates may work in our Denton, MD, Mechanicsburg, PA, Westminster, MD, Reedsville, PA or Chambersburg, PA branch locations. This position is eligible for a hybrid work schedule after 6 months of successful employment. Our ideal candidate is a detail-oriented, organized professional with experience preparing legal loan documents and closing real estate-secured loans. Posting Description: You'll be responsible for preparing and reviewing loan documentation, coordinating closings, disbursing funds, and ensuring all legal and compliance standards are met. This position focuses heavily on real estate-secured loans, including both in-house and attorney closings, and requires a strong understanding of lien documentation, collateral verification, and loan system accuracy. Join us and make a meaningful impact by supporting the financial needs of our agricultural communities! Areas of responsibility include: Process closing documents, close, fund, and book all new loans and servicing actions according to applicable processing procedures and practices; including: Prepare commitment, notes, lien Instruments, and other general loan documents that represent what is outlined in the stamped credit package. Accurate data entry of PD/LGD/Collateral Values and other data to result in a loan booking that represents what is outlined in the stamped credit package. Prior to loan closing, confirm loan conditions outlined in the stamped credit package are met and filed. Consult and confirm with Loan Officers, Underwriters, and other involved parties (management, attorneys, etc.) to confirm loan actions are completed accurately. Confirm collateral is properly identified and secured with the loan documents; which includes quality review of signatures, dates, and initials, and completing necessary follow-up to have errors or omissions corrected accurately and timely. Review of new or existing collateral documents to ensure and/or verify correct lien position. Communicate with loan staff to confirm the accuracy of lien documents and address any discrepancies. Complete accurate checks and other accounting-related forms for proper funding. File all related documents timely, accurately, and consistently to ensure easy reference in the future by all staff. Quality checking all of your work to ensure compliance and accuracy; maintaining satisfactory audit and QC review results. Meet the target turnaround processing timelines and properly document the system to ensure transparent communication for Sales, Loan Operations, and future audit needs. Education Associate or bachelor's degree or equivalent experience in Accounting, Business, or a related field. Experience Generally, minimum of 3-8 years of experience in loan processing, banking, finance, or legal documentation. Prior experience with real estate loan closings and document preparation is strongly preferred. Requirements Possess strong written and verbal communication skills, quality and solution-focused. Detail-oriented, independent judgment skills, and strong organizational skills. Adaptable and flexible to a changing work environment. Demonstrate a willingness to be collaborative and the ability to develop and work well in a team atmosphere. Ability to work independently with general supervision and proven self-starter. Knowledge of computer software applications, which may include but are not limited to: Adobe, MS Excel, MS Word, CRM, SharePoint, AgDocs, Accounting systems/mainframe/front end, Credit Delivery or other document generation software, report generation, vendor ordering software, and collateral database tracking. Expected to consistently exhibit values of ACRES as represented in HFC's Core Values. Ability to be assertive and decisive in arriving at sound business decisions which serve the best interest of the association and borrower. Prolonged periods sitting at a desk and working on a computer. Regular, predictable, and reliable attendance is required. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender and financial services provider, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities. What can we offer you? We offer competitive compensation and benefits packages for full-time employees including: Medical insurance with dental and vision care options 401(k) with significant employer matching Paid time off, holidays, and volunteer time to support work/life balance Tuition reimbursement and training opportunities Student loan reimbursement Leadership and career development opportunities Paid maternity and bonding leave Paid short-term disability Fun and inclusive work environment Salary Range: $41,500 - $55,000, depending on experience. Opportunity to earn additional annual bonus incentive. Equal Opportunity Employer including veterans and individuals with disabilities.
    $41.5k-55k yearly Auto-Apply 60d+ ago
  • Contact Center Fraud Analyst

    Northwest Bancorp, Inc. 4.8company rating

    Warren, PA job

    The Contact Center Fraud Analyst is part of a dedicated team tasked with providing support to customers who are impacted by a fraud event. Within this role the analyst is responsible for investigating various fraud events that are escalated to the group from various business partners. Throughout their investigation they are tasked with accurately reporting and dispositioning, alerts and cases based on the type of fraud event. The fraud team is also responsible for monitoring fraud alerts through early detection, and other alert tools. During their investigation it is expected that the analyst substantiates investigative findings with statements and items of evidence, and referring fraudulent activity to federal, state and local law enforcement agencies for prosecution This individual may represent Northwest at trial. Essential Functions * Deliver best-in-class customer experience to both internal and external customers while achieving service levels, quality standards , and designated performance targets * Supporting various fraud related activities, including investigating and resolving reported external frauds, monitoring the fraud detection system, coordinating fraud alerts * Support fraud intake process ensuring that all operational steps are taken to further protect the customer and the institution from losses. Understand, and recognize fraud indicators on accounts, and take appropriate actions to reduce risk and loss exposer * Identify education opportunities and leverage industry resources, to stay current on fraud trends * Administer the fraud case management system, substantiating investigative findings with statements and items of evidence * Reporting findings to leadership * Referring fraudulent activity to federal, state and local law enforcement agencies for prosecution * Conduct interviews as needed depending on the investigation * Consult on issues of fraud, suspicious activity and security * Assist bank security as needed for related cases * Prepare and analyze department reports * Maintain strong levels of attention to detail while completing assigned tasks * Appropriately assess risk when business decisions are made, and escalate as needed * Ensure that customers issues are fully documented and that steps are followed on any additional actions that may be needed * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION Associate's Degree, Bachelor's Degree or equivalent preferred 2 - 3 years Bank or fraud related experience preferred 1 year Balancing fraud prevention with maintaining a positive customer transactional experience preferred 2 - 6 years Retail or branch banking experience preferred General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas The pay range for this position is generally $20.00-24.00 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $20-24 hourly Auto-Apply 21d ago
  • Revenue Enablement Director

    Blueconic 3.8company rating

    Philadelphia, PA job

    At BlueConic, we're building more than software - we're building the Customer Growth Engine that helps brands accelerate growth by unifying, activating, and optimizing first-party data. Our platform fuels personalized experiences and measurable outcomes for marketers, growth leaders, and data-driven innovators. Now, we're ready to turn that same growth engine inward. We're hiring our Revenue Enablement Director - a strategic architect who will empower our go-to-market teams to perform at their highest level. You'll design the frameworks, systems, and culture that help our revenue organization operate like a growth engine of its own: aligned, efficient, insight-driven, and obsessed with customer success. Your Mission To build and continuously optimize the enablement engine that powers BlueConic's revenue performance. You'll partner with leaders across Revenue, Marketing, and Product to ensure every customer-facing team member - from New Business to Expansion to Customer Success - has the skills, knowledge, and tools to win. What You'll Do Engineer the Revenue Enablement Engine: Design and operationalize a data-driven enablement strategy that accelerates every stage of the customer lifecycle - from prospecting to renewal - aligned with BlueConic's growth objectives. Drive Measurable Impact: Define and track performance metrics that connect enablement programs to revenue outcomes - conversion, time-to-productivity, win rate, expansion velocity, and retention. Partner at the Core of Growth: Work as a strategic advisor to the CRO and revenue leadership to identify capability gaps, design playbooks, and deliver programs that create commercial excellence at scale. Activate the Frontline: Create and evolve best-practice playbooks, messaging guides, and battle cards that translate BlueConic's Customer Growth Engine value into compelling stories and consultative sales motions. Train for Momentum: Lead ongoing enablement - from weekly workshops and live coaching to deal debriefs and call reviews - all designed to make our teams faster, sharper, and more customer-centric. Accelerate Onboarding: Build a world-class onboarding program that gets every new crew member fluent in our platform, market, and methodology within their first 90 days - ready to drive growth from day one. Embed AI and Automation: Leverage AI tools and insights to personalize learning, optimize processes, and amplify impact. You are AI-first and see technology as a force multiplier. Inspire Alignment: Partner with Marketing and Product to ensure tight integration between customer messaging, enablement content, and go-to-market strategies - so every customer experience is consistent and growth-driven. Lead Revenue Events: Own Revenue Kickoffs (RKOs) and enablement moments that energize, align, and accelerate the revenue team's performance and belief in our mission. You Bring Proven record of designing and scaling enablement programs that directly improve key performance metrics - including quota attainment, win rate, and time-to-productivity. Demonstrated success transforming underperforming or fragmented enablement functions into growth accelerators. Background as a high-performing seller or customer success manager, with firsthand understanding of frontline challenges and opportunities. Deep expertise in B2B SaaS go-to-market strategies and modern sales methodologies (e.g., MEDDPICC, Challenger, SPIN). Track record of leveraging AI and automation to personalize learning, streamline execution, and amplify impact. Exceptional communication, facilitation, and content development skills that inspire adoption and sustained behavioral change. Analytical acumen to translate insights into continuous performance improvements. Passion for unlocking human potential through data, technology, and enablement. Why BlueConic You'll be joining a global team obsessed with one thing: helping customers grow. We believe that when our customers win, we win - and that starts by empowering the people who power their success. If you're ready to transform how a high-performing revenue team learns, sells, and scales - come help us build the Customer Growth Engine from the inside out. If hired, applicants based in the US can expect an annual base salary and target bonus within the following ranges, depending on experience. BlueConic also offers a comprehensive benefits package to full-time employees including a selection of medical, dental, and vision insurance plans, 401(k) matching, 28 vacation days annually, paid parenting leave, and more. Annual base salary$150,000-$185,000 USDAnnual target bonus$22,000-$27,000 USD
    $150k-185k yearly Auto-Apply 33d ago

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