Thriveworks jobs in Thousand Oaks, CA

Thriveworks is currently seeking Licensed Clinicians to provide a mix of telehealth and face-to-face sessions in Thousand Oaks, CA. This role is eligible for a $7,500 ramp stipend for clinicians offering 25+ hours of availability per week. At Thriveworks, we're not just growing a practice-we're building a movement to transform mental health care. Founded and led by clinicians, we understand what it takes to support our team so they can focus on what they do best: delivering exceptional care. Who We Are Thriveworks is a trusted mental health provider with 340+ locations and a nationwide hybrid care model. We serve over 175,000 clients annually through more than 1.7 million sessions, and those numbers are growing. As a clinician-founded and clinician-led organization, we offer the tools, support, and community you need to build a fulfilling, long-term career. What We're Looking For We're hiring independently licensed clinicians in California who are ready to make a difference and grow with us. We're especially interested in: Providers willing to see 25+ sessions per week Behavioral health generalists (open to seeing couples/children, with our support) Clinicians who value autonomy and also enjoy being part of a team Those interested in clinical leadership or supervisory roles Strong character matters - we value integrity, openness, and a commitment to quality care ***Specialty Population is subject to client demand*** Specialties Preferred: Licensed Therapist specializing in, and with experience providing counseling to, Child and Adolescent and/or Play Therapy Qualifications: Active and unrestricted LCSW, LMFT, LPCC, or Licensed Psychologist in California Must live and be licensed in the state where services are provided Compensation: Up to $115,400, based on licensure type/level, session volume, and bonus opportunities. What We Provide We do the heavy lifting so you can focus on care. As a W2 employee, you'll receive: $7,500 ramp stipend for 25+ clinical hours/week Guaranteed, bi-weekly pay (no need to wait on reimbursement) Paid orientation and annual pay increases PTO and flexible scheduling (7am-10pm, 7 days/week) No-show protection and caseload build within 90 days of credentialing Credentialing, billing, scheduling, and marketing support Health, dental, life, liability, and disability insurance options 401k with 3% employer match CEU reimbursement and free in-house training Opportunities for paid resident supervisory roles A vibrant clinical community-online and in person Monthly peer consultations and professional development A clear path for career growth and internal promotion A Place to Belong and Thrive Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you're seeking mentorship, advancement, or a place where your impact matters, you'll find it here. 93% of our team reports feeling included, and 87% say their work has purpose-and we think that says a lot. Ready to Join Us? Apply today to become part of a team that's changing mental health care for clients and clinicians alike. #LI-Hybrid #LI-MS1 Interested in joining Team Thriveworks? We're thrilled to meet you! With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team: Our recruiters and other team members will only email you from ************************* or an @thriveworks.com email address. Our interviews will take place over Google Meet (not Microsoft Teams or Zoom) We will never ask you to purchase or send us equipment. If you see a scam related to Thriveworks, please report to ***********************. You can contact ************************** with any questions or concerns. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team. By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.

Care Coordinator I, Bilingual - Spanish (Inglewood Child and Family) , and you have the option to elect into a 9/80 flex work schedule. is between $21.38 - $24.59 per hour. $7,500 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Care Coordinator I Bilingual, you will provide case management, mental health and substance use services, crisis intervention, and linkage to community resources for child clients with a history of persistent mental illness or substance use. You will ensure clients maximize the benefits of all interventions in an integrated health care setting and maintain a safe, nurturing environment that fosters hope, dignity, and recovery. Primary Duties Assists clients and families to locate, access and utilize a full range of health care services, community support groups and resources; establish and maintain housing; access mental and medical care, rehabilitation programs and drug/alcohol services; increase social contacts and engage in constructive activities. Assesses clients' needs and functioning, presents cases in treatment team meetings and monitors progress as needed. Acts as client advocate interfacing with housing and support agencies including property owners, support groups, Social Security, Medicare/MediCal, etc. Develops and maintains rapport and cooperative relationships with community agencies for the benefit of the clients. Provides individual/group supportive counseling and psycho-education to assist clients in coping with mental illness and/or substance use, promote recovery and develop self-sufficiency. Provides crisis intervention and facilitates conflict resolution among the program clients as needed; assists clients in problem-solving life situations. Interfaces with clinical and medical staff in coordinating client care. Meets Agency client service expectations. Monitors and maintains documentation of client services; ensures compliance with Agency, county, state and federal policies and procedures, standards and guidelines. Develops and maintains clinical skills through seminars, workshops, or other forms of continuing education/training related to individuals with a history of mental illness and/or substance use disorders. Attends and participates in Agency and program/team meetings, individual/group supervision, and related community Agency meetings as required/requested. Provides social rehabilitation services to clients and their families individually and/or group setting. Conducts outreach services to generate client referrals. Participates in community resource and/or health fairs. Provides parenting services to individuals, groups or the community at large. If bilingual, assists with interpretation services for medical staff. Position Requirements Fluency in required language for assigned program (Spanish). A minimum of two (2) years of related experience or a bachelor's degree is required. Previous experience working in a social service/mental health environment, preferably with mental health and/or substance use clients. Current California driver's license, car insurance, and a driving record acceptable to the Agency's insurance carrier. Current knowledge of all job specific skills including crisis intervention and multicultural and socio-economic issues, and documentation standards. Knowledge of Agency policies and procedures, HIPAA, policies and documentation guidelines, and county, state and federal regulations relating to service programs for individuals and families with a history of mental illness and/or substance use. Knowledgeable about and actively supports integrated mental health, physical health and substance use treatment for improving care for the whole person. Basic advocacy skills to include a holistic approach to integrated health care and case management. Skills to present ideas, information, and viewpoints clearly, both verbally and in writing. Able to efficiently use the personal computer to include Microsoft Office Suite and Electronic Health Record. Ability to travel in the community and/or between agency sites to provide services in a variety of settings, including outpatient and field based locations (home, school, etc.). Ability to utilize data, outcomes, experience and judgment to make effective business and therapeutic decisions. Demonstrate commitment to team objectives and Didi Hirsch mission. Adapt to changing needs by acquiring new skills and knowledge. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-AM1 #LI-Hybrid

Help Desk Technician I (Sepulveda Information Technology) This position is on-site position based in Culver City, CA. The pay range for this position is between $21.38-$24.60 hourly. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Help Desk Technician I, you will respond to staff who have computer software and hardware problems or questions and provide solutions quickly and efficiently, with a strong focus on customer service. You will also help update, operate, and manage the Help Desk knowledgebase system to support the central site, remote sites, and remote users. Primary Duties Troubleshoots problems using email, telephone, and remote support tools. Documenting trouble calls in Helpdesk Ticketing System. Travel to remote sites to provide in person support for users. Active directory user management and Microsoft 365 user management. Windows 10 troubleshooting, configuration, and support. Phone System and Web Conference configuration and support. Printer, scanner, and other hardware and peripheral support. Creates and distributes software images. Helps to maintain physical inventory of all IT Assets. Maintains current subject matter knowledge through continuing education and certifications. Works with Level II techs on projects, training, and support. Maintains a high level of satisfaction and professionalism. Other duties as assigned. Position Requirements Minimum 2 years of experience in a Help Desk support role. Possess a high school Diploma or equivalent. A proficiency in standard computer operations and common applications. Working knowledge of current computer technology (e.g., implementing LAN/WAN, distributed computing, and security). Strong organizational and problem-solving skills. Strong interpersonal/oral and written communications skills. Ability to be responsive to helping others with problems - minor and major. High Level of Customer Service interactions. A commitment to team objectives and Didi Hirsch philosophies. Ability to adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. CORE VALUES Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-AM1 #LI-Onsite

Care Coordinator I (Via Avanta Residential) This is a full-time, onsite position that requires a mixture of field work, office work, and time spent working remotely. The primary working location will be Pacoima and the surrounding area. The schedule is Monday through Friday from 8:30a-5:00p. The pay range for this role is between $21.38 - $24.59 per hour and you have the option to elect into a 9/80 flex work schedule. $7,500 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Care Coordinator I, you will play a crucial role in providing comprehensive case management, mental health, and substance use services to individuals with a history of persistent mental illness and/or substance use. In this position, you will be responsible for offering personalized care and support to individuals within an integrated health care setting, helping them navigate and access necessary services to optimize their well-being and recovery. Primary Duties * Assists clients to locate, access and utilize a full range of health care services, community support groups and resources; establish and maintain housing; access mental and medical care, rehabilitation programs and drug/alcohol services; increase social contacts and engage in constructive activities. * Assesses clients' needs and functioning, presents cases in treatment team meetings and monitors progress as needed. * Acts as client advocate interfacing with housing and support agencies including property owners, support groups, Social Security, Medicare/Medi-Cal, etc. * Develops and maintains rapport and cooperative relationships with community agencies for the benefit of the clients. * Provides individual/group supportive counseling and psycho-education to assist clients in coping with mental illness and/or substance use, promote recovery and develop self-sufficiency. * Provides crisis intervention and facilitates conflict resolution among the program clients as needed; assists clients in problem-solving life situations. * Interfaces with clinical and medical staff in coordinating client care. * Meets Agency client service expectations. * Monitors and maintains documentation of client services; ensures compliance with Agency, county, state and federal policies and procedures, standards and guidelines. * Develops and maintains clinical skills through seminars, workshops, or other forms of continuing education/training related to individuals with a history of mental illness and/or substance use disorders. * Attends and participates in Agency and program/team meetings, individual/group supervision, and related community Agency meetings as required/requested. * Provides social rehabilitation services to clients and their families individually and/or group setting. * Conducts outreach services to generate client referrals. * Participates in community resource and/or health fairs. Position Requirements * A minimum of two (2) years of related experience or a bachelor's degree is required. * Registered Alcohol & Drug counselor (RADT) or ability to obtain certification within 90 days upon hiring through CCAPP. Maintain renewal requirements annually. * Previous experience working in a social service/mental health environment, preferably with mental health and/or substance use clients. * Bilingual Spanish preferred but not required. * Current knowledge of all job specific skills including crisis intervention and multicultural and socio-economic issues, and documentation standards. * Knowledge of Agency policies and procedures, HIPAA, policies and documentation guidelines, and county, state and federal regulations relating to service programs for individuals and families with a history of mental illness and/or substance use. * Knowledgeable about and actively supports integrated mental health, physical health and substance use treatment for improving care for the whole person. * Basic advocacy skills to include a holistic approach to integrated health care and case management. * Skills to present ideas, information, and viewpoints clearly, both verbally and in writing. * Able to efficiently use the personal computer to include Microsoft Office Suite and Electronic Health Record. * Ability to travel in the community and/or between agency sites to provide services in a variety of settings, including outpatient and field based locations (home, school, etc.). * Ability to utilize data, outcomes, experience and judgment to make effective business and therapeutic decisions. * Demonstrate commitment to team objectives and Didi Hirsch mission. * Adapt to changing needs by acquiring new skills and knowledge. * Ability to transport clients using personal or Agency vehicle and/or public transportation. * Current California driver's license, car insurance, and a driving record acceptable to the Agency's insurance carrier. Must have a drivers license for 2 years. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KS1 #LI-Hybrid

Executive Assistant to the CEO (Sepulveda) based in Century City, CA. is between $40.75-$45.00 per hour. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As an Executive Assistant to the CEO, you will be responsible for providing diverse, complex and confidential administrative support for the Chief Executive Officer and the Office of the CEO by serving as a liaison to the Board of Directors, business associates, clients, and staff. You will provide support on projects that will enhance the function of the executive office. Primary Duties Arrange and coordinate meetings, teleconferences and other events; plan travel itineraries; make reservations, maintain calendar and manage schedule for Chief Executive Officer. Perform administrative functions in support of the CEO including gathering and analyzing data, preparing drafts of correspondence, presentations, spreadsheets and reports. Maintain a comprehensive calendar of dates for renewals or revisions of recurring policies, resolutions or other items: track time-sensitive projects, follow up with staff well in advance of deadlines. Act as liaison between supervisor and other executives to follow up on assignments; obtain information and/or provide status reports. Process requests for reimbursement, dues and other expenses in accordance with proper approvals and budgets; research and resolve related problems. Perform research and analysis of information; coordinate/manage special projects as required. Generate and/or gather data and information to support report preparation; complete all reporting requirements of the position. Maintain financial and legal records relating to the Agency's operations; screen and respond to requests for information from independent auditors, foundations and others. Maintain familiarity with Agency mission and all its programs to effectively respond to internal and external requests for information and help. Act as liaison between Chief Executive Officer and outside agencies by screening correspondence, phone and personal requests and independently handling all that do not require the personal attention of supervisor; ensure that requests requiring immediate attention are referred to the appropriate Senior/Executive Leader. Receive, screen, and route mail, email, telephone calls and publications; prioritize responses to requests for information as necessary; respond to inquiries in a prompt, courteous and confidential manner on behalf of the CEO. Work with other Executive Administrative Assistants to ensure coverage for each other during absences and assist all other departments with special projects as needed. Support the Chief of Staff to execute administrative tasks related to the Board of Directors and strategic initiatives. Assist in coordination of agency-wide events as requested. Provide an organized work environment by disseminating, tracking and maintaining information/data and implementing appropriate organizational systems. Develop and maintain skills through seminars, workshops, or other forms of training/education. Maintain professional and courteous demeanor with staff, Board members, and external stakeholders, representing the agency's mission and office of the CEO with confidentiality. Upon request, lead special administrative projects that contribute to quality and strategic initiatives. Position Requirements High school diploma required; associate's degree and/or college course work in business, administration, or related field preferred. Minimum 8 years of experience supporting executive staff, preferably in a nonprofit, social service/mental health environment. Working knowledge of Agency policies and procedures. Strong clerical/administrative skills including personal computer skills (Microsoft Office software) and working knowledge of contemporary general office methods. The ability to present ideas, information, and viewpoints clearly, both verbally and in writing. Ability to make routine decisions and determine proper action based on experience within the limits of policy and procedures. Ability to maintain discretion and confidentiality over highly sensitive Agency and executive information. Exceptional organizational skills to initiate and manage projects. Strong writing, spelling, grammar, editing and proofing skills, with strong attention to detail. Superb verbal and listening communication skills. Ability to assume responsibility for a wide variety of projects including researching and analyzing business information; and planning, coordinating and implementing large meetings. A commitment to team objectives and Didi Hirsch mission, vision and values. Ability to adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Ability to work on the occasional evening and/or weekend as requested. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-LR1 #LI-Hybrid

Lead Case Manager, Bilingual - Spanish (Enhanced Care Management) This is a full-time, hybrid position that requires a mixture of field work, office work, and time spent working remotely. The primary working location will be the Inglewood and the surrounding area. You have the option to elect to a 9/80 flex work schedule after the first six months of employment. The pay range for this role is between $21.38 - $24.59 per hour. $7,500 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary The Lead Case Manager (internally referred to as Lead Care Manager) performs essential functions of care management and care coordination as part of the ECM Program. The Lead Case Manager manages specified cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The Lead Case Manager collaborates and communicates with member, family/support persons, providers, and the ECM team to promote wellness and member empowerment, while ensuring access to appropriate services and maximizing member benefit. The Lead Case Manager serves as a clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health and social service providers. Primary Duties Serves as the primary point of contact for the Member, Member's family, Authorized Representative (AR), caregiver, other authorized support person(s) as appropriate, and the multidisciplinary care team providing care to the Member. Assess member needs in the areas of physical health, mental health, substance use, community-based Long Term Services & Supports (LTSS), oral health, palliative care, trauma-informed care, social supports, and housing as appropriate for individuals experiencing homelessness. Develops a comprehensive Care Management Plan with input from a multidisciplinary care team, as well as the member, to ensure a whole-person approach is taken in identifying gaps in treatment or gaps in available and needed services. Implements Care Plan services and development of health action plan. Offer services where the ECM member lives, seeks care, or finds most easily accessible. Connect ECM member to other social services and supports he/she may need. Advocate on behalf of members with health care professionals. Use motivational interviewing, trauma-informed care, and harm-reduction practices. Work with hospital staff on discharge plan as needed. Conduct outreach to and engage eligible HHP members to encourage enrollment in the program. Accompany ECM members to office visits, as needed. Monitor treatment adherence including medication. Provide health promotion and self-management health coaching. Arrange transportation. Meets agency client service expectations. Other duties as assigned. Position Requirements Fluency in Spanish required. Bachelors degree preferred OR 2 years of case management experience. Comfortable working with diverse populations. Exceptional ability to connect and engage with people. Willingness to work in various environments including 1:1 in member's homes, clinical settings, and/or shelters. Ability to engage members. Critical thinking skills & effective verbal and written communications skills to consult with members, physicians, and providers. Ability to use a personal computer and document care management activities. Motivational interviewing. Current knowledge of clinical standards of care and disease processes. Knowledge of community resources in area of residence. Familiarity with trauma-informed care and harm reduction practices. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KS1 #LI-Hybrid

Crisis Line Training Specialist, Bilingual (Olympic Suicide Prevention Center) . The pay range for this position is between $26.37-$30.33 hourly. This role requires a three-week 40-hour per week training at the start of employment. The training occurs Monday-Friday from 9:00a-5:00p PST. Our work schedules are subject to change as necessary to meet the Agency's and it's client's needs. Reasonable notice is provided to facilitate personal planning. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Bilingual Crisis Line Training Specialist, you'll lead and support training and onboarding for new crisis line staff and volunteers. You'll facilitate interactive learning through instructional sessions, role plays, mentorship, and hands-on onboarding support. In this role, you'll help deliver foundational and specialized training, as well as ongoing professional development for the crisis line team. Spanish bilingual proficiency is required to provide training and support in both English and Spanish. Primary Duties * Lead components of volunteer recruitment and onboarding, including reviewing and evaluating applications and on-demand video interviews, scheduling and facilitating group interviews, and tracking onboarding progress. * Reach out to interested potential volunteers from outreach events, emails, and online sources, providing clear information about the training program, expectations, and onboarding process. * Maintain and update training materials, such as syllabi, assignment calendars, handouts, and virtual classroom content, ensuring accuracy and alignment with current practices * Maintain cross-training across key crisis line services-including call, chat/text, follow-up, and shift supervision-to provide knowledgeable support across all phases of training. * Contribute to the facilitation of foundational, specialized, and continuing education trainings for new and existing crisis counselors across multiple program tracks. * Assist the Training Coordinators in creating training lectures, activities, and materials using best practices. * Assists with the design and implementation of bilingual (BL) crisis line training programs across call, chat/text, and supervisor tracks to ensure culturally responsive and linguistically appropriate instruction in alignment with the communities we serve (e.g., Spanish, Armenian, Korean, etc.) * Contribute to the revision and adaptation of training content based on changes in program protocols, feedback from Quality Improvement, curriculum design considerations, and evolving learner needs. * Facilitate training activities including lectures, large and small group role plays, and experiential learning exercises. * Mentor trainees by conducting one-on-one and small group practice sessions and offering constructive feedback. * Keep track of trainee attendance and distribute the appropriate make-up materials, coordinating make-up sessions and additional support for trainees as appropriate. * Monitor training participation and assignment completion, following up with trainees when tasks are incomplete or overdue. * Track attendance and performance data during training, share observations with the Training Coordinators, and collaborate on strategies to support trainees who may need additional guidance. * Recruit and coordinate role players and mentors for each training cohort. * Participate in the evaluation of new trainees by assessing skill development and readiness to begin on the lines. Collaborate with the training team and relevant stakeholders to determine if additional support is needed and help develop appropriate next steps. * Coordinate with Volunteer Coordinators and Program Coordinators to ensure smooth transitions into delivery of services on the crisis line. * Offer targeted support through live coaching or observation during shifts, which may occasionally require flexible scheduling outside of standard training hours. * Assist with the creation, delivery, and tracking of continuing education, refresher trainings, and targeted skill-building sessions. * Support returning volunteers or staff by conducting refresher role plays and providing structured opportunities to practice required skills after breaks in service. * Serve on the crisis lines regularly (calls, chats, or texts) to maintain connection to the work, reinforce training alignment with real-time needs, and model best practices for trainees. * Collaborate with team members to ensure a smooth and consistent experience across training programs. * Assist the Training Coordinators in staying abreast of updated data and trends in the field of suicide prevention. Position Requirements * Fluency in required language for assigned program (Spanish). * High School diploma or equivalent. * Minimum one year of experience working in a mental health related position or in a training/educational setting. * Experience working on a crisis line (call, chat/text) is preferred. * Working knowledge of mental health services and suicide prevention services. * Working knowledge of Agency policies and procedures, HIPAA, DMH, Department of Social Services, and other state, federal regulations related to outpatient and crisis line services. * Advanced skills to present ideas, information, and viewpoints clearly, both verbally and in writing. * Superior organizational skills to manage multiple projects simultaneously. * Effective collaboration and relationship building skills. * Telephone and personal computer skills including word processing, spreadsheets, and other related software. * Ability to use analysis, experience, and judgment to make effective decisions. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. CORE VALUES Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-Remote #LI-LR1

Program Director, Adult Residential (Excelsior House) This is an on-site position based in Inglewood, CA with the opportunity to be hybrid after the first 6-months of employment. The pay range for this role is $96,477 - $110,950 annually, plus a $6,000 annual stipend. $5,000 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As the Residential Program Director, you will lead and manage the Crisis Residential Treatment program, ensuring full compliance with agency standards, contracts, policies, and procedures. You will oversee daily operations, provide strategic direction, and implement best practices to maintain high-quality care. Your role includes supervising staff, monitoring program effectiveness, and ensuring adherence to all regulatory guidelines. By fostering a supportive and structured environment, you will enhance service delivery and promote positive outcomes for clients. Through strong leadership and collaboration, you will drive program success and uphold the organization's mission. Primary Duties Program Leadership Develops realistic and measurable objectives for program. Provides leadership to program staff ensuring that the client services meet or exceed contractual performance goals; ensures delivery of services in accordance with contracted guidelines and Didi Hirsch philosophies. Forms a highly effective team to accomplish the program goals of Crisis Residential Treatment Expansion and Training. Management Duties Performs managerial duties to include interviewing applicants; performance reviews; recommending salary increases; and developing higher levels of expertise in staff members by encouraging further education, participation in seminars and providing learning opportunities within substance abuse services. Identifies staff training needs and ensures development and implementation of programs that address needs; participates in delivering training sessions to meet the needs of staff related to clinical/program needs. Coaches staff in the development of their work plans, their assigned duties, responsibilities, and scope of authority. Provides administrative support to program staff through collaboration with Quality Innovation and Quality Assurance team. Attends, participates, leads and/or facilitates routinely scheduled meetings as requested or required for the program, division, or Agency. Interfaces with related community agencies and attends DMH meetings. Program Quality, Compliance and Reporting Measures progress against plans and stated goals as it applies to program documentation. Reviews chart documentation and status reports prepared by program staff to ensure all legal, contractual, and revenue-generating reports meet or exceed required Agency and applicable regulatory agencies' standards. Gains expertise in county Electronic Health Record and agency record keeping process. Ensures all administrative documentation is accurate and submitted within the established timeframe; gathers and analyzes information and prepares routine reports including those used to assess performance. Financial Duties Efficiently utilizes financial resources while maintaining commitment to quality service when requesting and purchasing quality assurance program supplies. Assists Division Director in the development of program budget and ensures expenditures comply with approved budgets; monitors and evaluates budget issues and recommends corrective action. Supervisory Responsibility The employee in this position has managerial responsibility for professional and support staff, some directly and some through lead clinical supervisors. The employee in this position will oversee a team Residential Providers, including clinical and supervisory staff. Position Requirements Licensure as a LCSW, MFT, Psy.D, Ph.D.; must be licensed a minimum of 2 years. A minimum of 2 years of experience in a leadership role, managing and mentoring a team of five or more employees, with a focus on fostering growth, collaboration, and productivity. At minimum of 2 years of experience providing direct support and care to individuals with chronic mental illness, demonstrating strong understanding and empathy for their unique challenges and needs. Demonstrate working knowledge of the mental health and substance abuse services specific to the program that is to be supervised (e.g. emergency services program, outpatient family services, adult, substance abuse services, residential program, etc.) Support the values and mission of Didi Hirsch as related to employment. Depending on program/division, demonstrated knowledge of Evidence Based Practices, Recovery Model and Harm Reduction treatment. Know and comply with Agency policies and procedures, HIPAA, SAPC policies and documentation guidelines, and other state, federal regulations relating to quality assurance and improvement. Demonstrate effective leadership and management skills. Be experienced in the types of therapy and supportive services appropriate to the program. Present ideas, information, and viewpoints clearly, both verbally and in writing. Efficiently use the personal computer including word processing, spreadsheets, and other related software programs. Manage employee performance consistent with defined Didi Hirsch processes. Utilize analysis, experience, and judgment to make solid business and therapeutic decisions. Demonstrate commitment to team objectives and Didi Hirsch philosophies. Adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-Onsite #LI-AM1 #INDP

Assistant Counselor, Per Diem (Residential Via Avanta) This is an on-site, on-call position and hours will vary. The pay range for this position is between $22.00-$24.00 per hour with a $1.00 overnight differential. Our residential facility in open Monday-Sunday with the following coverage requested on an as-needed bases. You must be generally flexible to cover any of the following shifts: Morning - 7:00am-3:30pm Swing - 2:30pm-11:30pm Overnight - 11:00pm-7:30am Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As an Assistant Counselor in the Residential Department at the Pacoima site, you will support professional counseling staff in delivering comprehensive counseling and crisis intervention to women and children in a 24/7 residential facility. You will assist in creating a safe and supportive environment by engaging directly with clients, facilitating therapeutic activities, and addressing immediate needs. Your role will involve providing emotional support, reinforcing treatment plans, and ensuring the well-being of residents. Through hands-on assistance and collaboration with the counseling team, you will help empower clients on their path to recovery and stability. Primary Duties * Assists with client related residential services, responding to emergencies, maintaining safety and security of clients in the facility. * Facilitates client activity groups for adults residing and/or being treated in Via Avanta programs. * Assesses and monitors client daily activity schedule and, prepares then submits client participation reports to the Program Director and counseling staff. * Provides and participates in crisis intervention, as well as facilitates conflict resolution among the program participants as needed. * Participates in providing 24-hour coverage; which includes working evenings, weekends, and holidays. * Maintains accurate and complete documentation of client self-administered medication, and ensures compliance with Agency policies and procedures and County/other public agency regulations. * Conducts phone referrals, performs intake screenings, as well as prepares and files client charts for the adult residential program. * Assists with scheduling client transportation to appointments with other community support services. * Conducts routine walk-through of program facility; notes problems and prepares a physical plant and client safety status report. * Develops and maintains counseling skills through seminars, workshops, or other forms of training related to substance use prevention. * Attends and participates in program and Agency staff meetings, and all other duties as assigned. Position Requirements * A high school diploma or equivalent. * The ability/flexibility to work varied hours including evenings, nights, weekends, and holidays. * Associates Degree in Human Services or related field; a minimum of 1 year experience preferred. * AOD (Alcohol and Other Drugs) registration is required for all Residential Counselors. Individuals not yet registered must be willing to complete the required registration within 30 days of employment and maintain active and current status throughout employment. * First Aid, CPR certification required for all Residential counselors. Non-certified individuals hired into the position must be willing to complete certification course within 30 days of employment and maintain certifications in active and current status throughout employment. * Knowledge of HIPAA policies and their documentation guidelines, licensing, and other state and federal regulations relating to residential psychiatric programs. * Knowledge of residential mental health programming, psychiatric crisis intervention, documentation, group counseling, multicultural and socio-economic issues. * Basic advocacy skills. * Skilled in presenting ideas, information, and viewpoints clearly, both verbally and in writing. * Experience using Microsoft Office products, and all other clinical databases. * Ability to use analysis, experience, and good judgement to make decisions. * A willingness to adapt to changing needs by acquiring new skills and knowledge. * Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. CORE VALUES Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KS1 #LI-Onsite

Director of Crisis Care (Olympic - Suicide Prevention Counseling Center) based in Century City, CA. The pay range for this role is between $100,000-$120,000 annually. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As the Director of Crisis Care, you will oversee a growing department that includes the Suicide Prevention Counseling Center (SPCC), Disaster Care services, and future clinical programs as they are developed. You will build program infrastructure and shape crisis and disaster care operations. You will guide strategy, provide clinical and operational leadership, drive implementation, and partner closely with other agency leaders to develop sustainable, trauma-informed systems of care. Primary Duties Program Leadership Defines and implements the strategic vision, goals, and objectives of the Crisis & Disaster Care Department -- which includes Suicide Prevention Counseling Center services, Disaster Care services and any future clinical programs. Closely partners with other agency leaders to develop sustainable, trauma-informed systems of care. Co-develops and oversees implementation of established best practices for the care of those with (or at risk of) suicidal ideation, those who have attempted suicide, or those bereaving the loss of a loved one to suicide. Co-develops and oversees implementation of clinical best practices in the short- and long-term emotional recovery of those impacted by a natural or human-caused disaster, inclusive of mental health counseling, outreach, training, and community engagement for both those directly impacted and first responders. Builds and grows these services so they are effective clinically, operationally, and fiscally. Develops strong partnerships with agencies and key stakeholders in the community that could serve as referral sources and experts to grow the programs. Provides strong, mission-driven leadership to program staff ensuring high-quality client care and consistent achievement of performance goals outlined by grants, contracts, and agency standards. Builds a collaborative, effective team to achieve both immediate programmatic needs and long-term departmental growth. Management Duties Oversees recruitment, hiring, onboarding training, performance evaluation, and professional development for program staff across the Crisis & Disaster Care Department. Provides clinical supervision and consultation for clinicians seeing cases in the Suicide Prevention Counseling Center or disaster care program. Identifies training needs and ensures the development, delivery, and evaluation of relevant trainings in collaboration with the Training Division; facilitates or co-leads training as needed to support program quality and staff growth. Ensures staff have clear work plans, defined responsibilities, and appropriate support to succeed in their roles; fosters a culture of accountability, collaboration, belonging, and clinical excellence. Supervises assigned staff to ensure high-quality, trauma-informed client care. Provides immediate supervision and consultation in the midst of crises. Ensures timely and accurate completion of all clinical and program documentation, including assessments, treatment plans, progress notes, and required outcome measures or data reports, Participates in and facilitates team meetings and other department gatherings to support coordination, learning, and team cohesion. Represents the department in community settings and with external partners (e.g., Department of Mental Health, referral agencies); ensures strong, collaborative relationships that support continuity of care. Develops and strengthens referral relationships and ensures effective procedures are in place for referral, admission, care coordination, and discharge processes across all department programs. Program Quality, Compliance and Reporting Establishes clear, measurable objectives that align with agency priorities, program goals, funding requirements and needs; regularly monitors progress and metrics to ensure operational and fiscal effectiveness Works closely with the Quality Improvement (QI) Division to develop, revise, and expand program-specific policies and procedures to support effective growth, clinical quality, and regulatory alignment across all Crisis & Disaster Care programs. Reviews chart documentation to ensure all legal, contractual, and revenue-generating reports meet or exceed required Agency and applicable regulatory agencies' standards. Financial Duties In collaboration with the Business Development Director, regularly examines metrics that drive business operations and makes changes to optimize program efficiency and growth. Helps ensure long-term financial sustainability by participating in planning efforts related to new funding opportunities, grant applications, and service expansion, in close collaboration with the Grants Team, Business Development, and Finance. Assists in development of program budget and ensures expenditures comply with approved budgets; monitors and evaluates budget issues and recommends corrective action. Position Requirements Current California License as a clinician (LCSW, LMFT, LPCC, PsyD, PhD) and at least 5 years post-licensure. Experience or interest in strategic planning and/or program development, especially in emerging or growing service areas. Minimum of 3 years providing clinical service and supervision in a social service/mental health and/or substance use setting. Experience in trauma, crisis intervention, disaster care, and/or suicide Prevention is strongly preferred. Experience with private insurance and private pay clinical practice settings a plus. Strong initiative to grow and expand programs. Support the values and mission of Didi Hirsch as related to employment. Demonstrated knowledge of Evidence Based Practices. Know and comply with Agency policies and procedures, HIPAA, DMH policies and documentation guidelines, and other state, federal regulations relating to quality assurance and improvement. Demonstrate effective leadership and management skills. Able to respond to crises as they arise while maintaining a calm demeanor. Be experienced in the types of therapy and case management appropriate to the program. Present ideas, information, and viewpoints clearly, both verbally and in writing. Efficiently use the personal computer including word processing, spreadsheets, and other related software programs. Familiarity with electronic health records. Have strong presentation and media skills. Manage employee performance consistent with defined Didi Hirsch processes. Utilize analysis, experience, and judgment to make solid business and therapeutic decisions. Demonstrate commitment to team objectives and Didi Hirsch philosophies. Adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KJ1 #LI-Hybrid

Senior Help Desk Technician (Sepulveda) This is an on-site position based in Culver City, CA. The pay range for this position is between $27.37 - $30.33 hourly. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Senior Help Desk Technician (internally referred to as Help Desk Technician II), you will deliver exceptional customer service while supporting staff, help desk technicians, and administrators in resolving technical issues and completing special tasks. You will document problems, resolutions, and procedures in the knowledge base to ensure consistent and efficient support. In this role, you'll handle advanced troubleshooting, provide second-level technical assistance, and escalate complex issues to the administrator level when needed. Primary Duties Provide advanced troubleshooting for problem tickets escalated from level one support. Imaging desktops and laptops. Documents trouble calls in the Help Desk ticketing system. Conducts Active Directory administration tasks. Provides iPad, laptop, and remote user support. Works with administrators on special projects and task assignments. Travels between remote sites for support. Provides SharePoint support. Maintains current subject matter knowledge through continuing education and certifications. Works with other departments on projects, training and support. Maintains a high level of satisfaction and professionalism. Attends and participates in routinely scheduled program, division, and Agency staff meetings. Position Requirements Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 6 years' experience in a helpdesk or technical support role, with at least 2 years in a senior or lead position. In-depth knowledge of Microsoft Office 365 suite, including troubleshooting and administration. Proficiency in imaging and re-imaging desktops and laptops, with experience in various imaging software. Strong experience in deploying and managing software applications in a corporate environment. Demonstrated ability to lead and resolve complex desktop escalations. Excellent skills in supporting remote users, including familiarity with remote desktop tools and VPNs. Exceptional communication and interpersonal skills, with an emphasis on customer service. Ability to work independently and as part of a team, with a proactive and solution-focused approach. Relevant certifications (e.g., Microsoft Certified, CompTIA A+) are a plus. A proficiency in standard computer operations and common applications. Working knowledge of current computer technology (e.g., implementing LAN/MAN/WAN, distributed computing and security. Strong organizational and problem-solving skills. Strong interpersonal/oral and written communications skills. Ability to be responsive to helping others with problems - minor and major. A commitment to team objectives and Didi Hirsch philosophies. Ability to adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-AM1 #LI-Onsite

Therapist II (Olympic Suicide Prevention Counseling Center) is hybrid and requires 1-2 days a week onsite in Los Angeles. is between $71,494 - $82,219 annually. $5,000 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Therapist II, you will provide crisis intervention, conduct intake assessments, and deliver individual, family, and group psychotherapy to adults, children, and families with a history of mental illness and/or substance use issues. You will coordinate support services to address clients' case management needs, ensuring they receive the comprehensive care they deserve. Additionally, you will offer integrated mental health, physical health, and substance use treatment designed to align with and respect the cultural needs of our diverse client population. Primary Duties Provides intake assessment, crisis intervention, short-term therapy in office, field, or via teletherapy to children, adults, and families with a history of mental illness and/or co-occurring disorders. Provides therapy groups and support groups related to clinic curriculum. Independently performs intake assessments and formulates diagnoses and case conceptualization using a culturally competent approach. Demonstrates collaborative approach within a multidisciplinary team and external systems in coordinating and providing care to clients. Demonstrates ability to utilize a whole person/integrated care approach in assessment, treatment planning and intervention. Demonstrates competency in managing crises with minimal guidance. Assesses treatment progress and adapts interventions as needed. Uses collaborative documentation during therapy sessions in accordance with Agency standards. Uses evidence-based practice (EBP) to formulate an initial plan of treatment; assesses and monitors condition of client to evaluate treatment and adapts interventions as needed. Assists with client evaluations, clinical diagnoses and case disposition. Assists with suicide death debriefs out in the community as needed. Incorporates new technologies into treatment, including outcome measurements, to improve access, client engagement and effectiveness. Initiates psychiatric holds for clients presenting a danger to themselves or others and/or are gravely disabled, and in need of hospitalization. Provides some case management to include referral and linkages to internal and community support services, such as psychiatrists, primary medical care, housing, rehabilitation programs, drug/alcohol services and social activity groups. Monitors and maintains documentation of client services; ensures compliance with Agency, county, state and federal policies and procedures, standards and guidelines. Will carry a caseload of clients and meets Agency client service expectations as assigned. May be asked to provide after hours on call coverage and/or Officer of the Day duties. Attends and participates in Agency and program/team meetings, individual/group supervision, and related community Agency meetings as required/requested. Maintains regular communication with supervisors and responds to emails/voicemails in a timely manner. Demonstrates time management and organizational skills to meet Agency standards. Develops and maintains clinical skills through seminars, workshops, or other forms of continuing education/training related to individuals with a history of mental illness and/or substance use disorder. Position Requirements Active licensure as a LPCC, LCSW, MFT, Psy.D, Ph.D (licensed) and two years' experience working with individuals and families with a history of mental illness and/or substance use in a social service/mental health environment. Must be registered with BBS or Board of Psychology. Current knowledge of all job specific skills including crisis intervention and individual/family therapy, multicultural and socio-economic issues, and documentation standards. Advanced knowledge of therapeutic intervention, assessment and intake for adults, children and families with a history of mental illness and/or substance use. Depending on program/division, demonstrates advanced knowledge of Evidence Based Practices, Co-Occurring Disorders and/or the Recovery Model of treatment as required. Knowledge of Agency policies and procedures, HIPAA, policies and documentation guidelines, and county, state and federal regulations relating to service programs for adults, children, and families with a history of mental illness and/or substance use. Knowledgeable about and actively supports integrated mental health, physical health and substance use treatment for improving care for the whole person. Advocacy skills to include a holistic approach to integrated health care and case management. Skills to present ideas, information, and viewpoints clearly, both verbally and in writing. Able to efficiently use the personal computer to include Microsoft Office Suite and Electronic Health Record. Ability to utilize analysis, experience, and judgment to make effective business and therapeutic decisions Demonstrate commitment to team objectives and Didi Hirsch mission. Adapt to changing needs by acquiring new skills and knowledge. Ability to transport clients using personal or Agency vehicle and/or public transportation. Current California driver's license, car insurance, and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KJ1 #LI-Hybrid #INDP

Intake Counselor, Bilingual - Spanish (Inglewood) This is a hybrid position that requires one day a week in the office with the option to elect into a 9/80 flex work schedule. is between $18.10 to $20.82 per hour. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Bilingual Intake Counselor at Didi Hirsch, you will play a crucial role in the initial engagement with individuals seeking mental health and substance use services. Your primary responsibility will be to conduct thorough screenings over the phone, assessing the needs of clients and determining their eligibility for various programs and services we offer. Primary Duties Answer incoming calls in a timely and professional manner. Following established call handling protocols, collect information regarding the case to determine eligibility. For those who are eligible for services, schedule the intake assessment appointment, in accordance with established Agency protocols and procedures. Interface with such agencies as the Department of Mental Health and the Department of Public Health, criminal justice services, social workers and others, to give and receive information relative to services. Provide basic advocacy through case management and support clients with referrals and linkage to needed community resources. Develop and maintain skills required for the position through seminars, workshops, or other forms of training/education. Attend and actively participate in all team and staff meetings, supervision and consultation. Engage in continuous quality improvement efforts. Position Requirements Bilingual in Spanish required. Previous customer service experience preferred. High school diploma required. Develop and enhance knowledge of crisis intervention techniques and community resources. Efficiently use a personal computer, and work effectively and efficiently using all Microsoft software and the electronic health record. Knowledge of HIPPA requirements, DMH policies, and other state/federal regulations relating to service programs for adults with history of mental illness. Demonstrated basic advocacy skills. Strong written and oral communication. A commitment to team objectives and Didi Hirsch philosophies. Ability to adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-LR1 #LI-Hybrid

Payroll Specialist (Finance Sepulveda) This is a full-time and hybrid position based in Culver City, CA. Onsite 1-2 days per week, with flexibility for business needs. is $23.42-$26.93 per hour. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Payroll Specialist, you prepare and process payroll accurately and on time, following Agency, State, and Federal rules and regulations. You also ensure that all payroll records stay properly maintained and reported. Primary Duties Reviews accuracy of change of status forms and records information into payroll system. Processes all changes to payroll including department changes, salary changes, new hires, terminations, leaves of absence, garnishments, etc. in an accurate and timely manner. Reviews timesheets for accuracy, approvals and compliance with Agency policy; calculates hours worked, records sick and vacation time and inputs data into UKG payroll system according to payroll schedule. Computes pay according to Agency policy and payroll regulations. Develops and maintains effective working relationships with the Human Resources department and payroll service to ensure accurate and timely payroll processing. Ensures all payroll-related remittances are complete, such as taxes, 403(b) contributions, etc.; reconciles Agency employee medical insurance. Calculates, prepares and files necessary payroll taxes and forms. Reviews and approves payroll deductions. Interprets Agency's policies and government regulations affecting payroll procedures. Prepares government reports and tax filings as necessary. Reviews payroll to ensure accuracy and compliance with regulations; identifies and corrects errors; issues payroll checks. Establishes and maintains accurate employee pay, time and tax records and supporting documentation Maintains and administers electronic database for payroll and processing of paychecks. Calculates and prepares manual payroll checks as needed. Calculates and prepares garnishments according to court provisions. Prepares summary report used for journal entries and coding of insurance and other related invoices. Calculates workers' compensation insurance premiums for processing. Verifies and distributes paychecks. Acts as primary contact for all personnel regarding payroll information. Gathers payroll data and prepares and presents month-end, year-end and various reports as requested. Collaborates with Accounting Manager to develop, establish and monitor payroll controls. Develops and maintains skills through seminars, workshops, or other forms of training/education related to accounting. Attends and participates in staff meetings and other Agency meetings. Position Requirements Minimum two years of payroll processing experience. Accounting-related courses required for an undergraduate degree in accounting or a related area. A working knowledge of implementation and maintenance of payroll and related accounting and record-keeping systems. Working knowledge of payroll issues such as wage and hour laws, IRS regulations and other legal tax rules. Accurate math skills. Ability to calculate accurately and efficiently, including ten-key skills by touch. The ability present ideas, information, and viewpoints clearly, both verbally and in writing. Personal computer skills including word processing, spreadsheet, and payroll software (UKG preferred). The analytical skills, experience and good judgment to make decisions. A commitment to team objectives and Didi Hirsch philosophies. Ability to adapt to changing needs by acquiring new skills and knowledge. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-LR1 #LI-Hybrid

Peer Specialist (Adult Services - Inglewood) This is a part-time and hybrid position based in Inglewood, CA. The schedule is Tuesday through Thursday, totaling 20 hours per week. One day a week on-site required. is between $18.10-$20.81 hourly. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Peer Specialist, you will use your lived experience to build trust, advocate for clients, and promote engagement in their recovery. Working as part of a multidisciplinary team, you will help clients navigate services, access resources, and ensure their voices and preferences guide their care. Primary Duties Orients clients and other supportive people in client's life to the mental health, medical and social services systems.  Facilitates individual meetings with clients, as well as peer-led groups.   Assists clients in identifying and building on their strengths and explores barriers to treatment compliance. Assists clients in developing healthy coping skills while addressing barriers to physical and mental wellness. Provide coaching in activities such as budgeting, shopping, cooking, housekeeping, using public transportation to access support and community resources. Acts as a role model for wellness and recovery and provides support in a mutually respectful way. Shares their personal recovery story with clients as it related to the client's recovery, while maintaining professional boundaries to promote clients' own recovery journey. Uses motivational interviewing, trauma- informed care, and harm-reduction approaches to support clients' recovery. Supports clients in accessing referrals to psychiatry, housing, primary care and other resources as needed.    Accompanies clients to office visits, and other medical and/or social services appointments as needed. Assist clients in self-advocacy with other health care professionals. Communicates with the multidisciplinary team regarding client's progress and challenges. Provides relevant feedback to the team related to behavioral deviations from the recovery plan with the goal of supporting timely responses of care by team members. Works collaboratively with other multidisciplinary team members when one of their clients is in crisis. Helps facilitate conflict resolution and stays connected to clients during times of stress and transition. Engages with community members through various channels, including community events, workshops and outreach programs to raise awareness. Maintains documentation of all services; ensures compliance with Didi Hirsch policies and procedures, contracts and other regulatory agencies. Develops and maintains peer advocate skills through seminars, workshops or other forms of training/education related to assigned duties. Consults with supervisor so as to make informed decisions regarding client care prior to taking actions related to programming and services. Leads dialogue related to recovery with team members to inform treatment from a recovering person's perspective. Attends and actively participates in all team and staff meetings, community meetings and supervision/consultation. Performs related duties as requested that support the client, programmatic needs and initiatives of the Agency. Position Requirements High school diploma or GED required. A Peer Support Certification from an approved CALMHSA training program is required. Minimum 6 months to 1 year of Peer Specialist experience required. Have lived experience which could include navigation of the mental health system and/or substance use treatment system as a consumer. Have a working knowledge of peer social support services, including peer led groups and recovery resources such as 12-step program and community support groups. Support the values and mission of Didi Hirsch as related to employment. Knowledge of Agency policies and procedures, HIPAA, policies and documentation guidelines, and county, state and federal regulations relating to service programs for individuals and families with a history of mental illness and/or substance use. Basic advocacy skills to include a holistic approach to integrated health care and case management. Skills to present ideas, information, and viewpoints clearly, both verbally and in writing. Able to efficiently use the personal computer to include Microsoft Office Suite and Electronic Health Record. Ability to travel in the community and/or between agency sites to provide services in a variety of settings, including outpatient and field based locations (home, school, etc.). Demonstrate commitment to team objectives and Didi Hirsch mission. Adapt to changing needs by acquiring new skills and knowledge. Ability to transport clients using personal or Agency vehicle and/or public transportation. Current California driver's license, car insurance, and a driving record acceptable to the Agency's insurance carrier. May be required to possess language fluency in a second language and be culturally competent in its associated ethnicity. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-LR1 #LI-Hybrid

What We Offer ranges from $21 to $25.83 an hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. POSITION SUMMARY: Schedule: Monday to Friday, from 8:30am to 5pm Conducts telephone screening of callers to toll-free line. Arranges for eligible people to receive initial assessment at various Los Angeles County programs or provides referrals to other providers as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assists with follow-up on referrals from ACCESS Service & Referral Number. * Answers calls that come in to the center in a manner that is consistent with Agency values. * Assesses the needs of each caller including substance abuse related service needs. * Assists callers with making referrals to appropriate outside services. * Completes screening and registration forms. Collects and processes insurance information on all clients based on program's requirements. * Assists callers who are in need of immediate services due to a crisis situation and help stabilize the situation and arrange for on-site follow-up, if needed. * Maintains a log of all calls not tracked by the computer software. * Maintains working relationships with individuals inside the Agency and in the community. * Meets with supervisor and participates in scheduled team meetings/training. * Documents all services for Short-Doyle/Medi-Cal/Early Periodic Screening, Diagnosis, and Treatment (EPSDT) in compliance with funding source * Completes all documentation within the timelines established by the Program for service delivery. * Attends and participates in staff meetings to provide input towards program development and staff training. * Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. * Reports to work on time and maintains reliable and regular attendance. * Models Pacific Clinics' approach, mission and core values in all communication and correspondence. * Communicates effectively in a competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. * Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: * Bachelor of Arts degree or two (2) years related experience with chronically mentally ill populations and/or in social services related field. * Demonstrated experience and ability to relate to a culturally diverse clientele and staff. * Must demonstrate ability to work as part of a multidisciplinary team. * Excellent written and verbal communication skills. * Familiar with Windows operating system, MS WORDS, EXCEL, email, etc. able to compose correspondence/notes and type up correspondence/notes using correct format and grammar. * Bilingual skill in the appropriate language for the Clinics' clients is highly preferred. * Experience providing services to consumers who have varied diagnostic backgrounds. * Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local business travel is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. * ------------------------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Clinical Supervisor (Glendale Adult Services) This is a hybrid position that requires 2-3 days a week on-site. Candidates have the option to elect into a 9/80 flex work schedule. The pay range for this role is between $77,583 - $89,220 annually. $20,000 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Clinical Supervisor (internally referred to as Lead Clinical Supervisor) at Didi Hirsch, you will manage the clinical integrity of the program and provide clinical supervision to both unlicensed and licensed therapists along with a case management staff. Primary Duties Designated as the clinical lead, oversees clinical efficiency and fidelity to the model(s) of an evidenced based practice(s) (EBP); provides case assignment and tracks client progress in the EBP. Provides clinical and administrative supervision weekly for up to 8 employees. Guides staff and interns in the development of their work plans, their assigned duties, responsibilities and scope of authority; consults with staff on problems relative to clients. Ensures client documentation is accurate and submitted within the established time frame. Develops and implements clinical trainings and support of EBP practice for their site. Performs managerial duties to include assigning and reviewing progress of assignments, conducting performance appraisals, and developing higher levels of expertise in staff members by encouraging further education, participation in seminars and providing learning opportunities within the program mental health and/or substance use services. Identifies staff training needs and ensures development and implementation of programs that address needs, participate sin delivering training sessions to meet the needs of staff related to clinical/program needs. Partners with Outcomes Assistants to ensure that client outcomes are completed as required. Monitors and measures client progress against treatment plans and stated goals as it applies to mental health documentation. Works closely with QA department to support documentation compliance and takes the lead in all clinical documentation internal audits. Monitors the flow of cases on supervisees' case loads to ensure that a balanced approach to intakes and discharges occur. Forms a highly effective clinical team to accomplish the program's short and long term goals. Attends, participates, leads and/or facilitates routinely scheduled meetings as requested or required for the program, division or Agency. May participate as lead clinician in 5150 client holds. Interfaces with related community agencies, attends Department of Mental Health meetings as scheduled and/or needed. Position Requirements Current California License as a clinician (LCSW, LMFT, LPCC, PsyD, PhD) and at least 2 years post-licensure. Minimum of 4+ years of experience working with individuals with a history of mental illness in a social service/mental health environment. Demonstrated knowledge of Evidence Based Practices and/or the Recovery Model of treatment. Minimum of 2 years experience providing clinical supervision and monitoring performance within a mental health setting. Completed supervision course that meets BBS or BOP standards. LPS designated by the county. Demonstrated effective leadership and management skills; experienced in effectively leading multidisciplinary teams. Manage employee performance consistent with defined Didi Hirsch processes. Working knowledge of mental health services coordination and management. Working knowledge of Agency policies and procedures, HIPAA, DMH, DHMS, Department of Social Services, and other state, federal regulations relating to mental health services. Current knowledge to coordinate treatment planning and case management for assigned clients. The skill to present ideas, information and viewpoints clearly, both verbally and in writing. Personal computer skills including word processing, electronic health record, spreadsheets and other related software. Ability to utilize analysis, experience, and judgment to make decisions. Commitment to team objectives and Didi Hirsch philosophies. Ability to adapt to changing needs by acquiring new skills and knowledge. Availability and willingness to work some evenings. Current CA license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. CORE VALUES Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KJ1 #LI-Hybrid

Community Health Worker, Bilingual - Spanish (Glendale Adult Services) This is a hybrid position, and you have the option to elect into a 9/80 flex work schedule. Candidates are required to be in the office one day per week, with field work and flexibility to travel within Glendale and Inglewood areas as needed. The pay range for this role is between $19.87 - $22.85 per hour. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a bilingual Community Health Worker, you will utilize your valuable lived experiences to promote an understanding of the member's point of view and preference. You will help address chronic conditions, preventive health care needs, and health-related social needs. Your role will work alongside Lead Care Managers (LCM) and paraprofessionals to promote client engagement, provide advocacy and case management support and triage clients to levels of care and community resources as needed. Primary Duties Engage eligible ECM Members utilizing various modalities including in-person and tele-health. Build strong relationships with health plan members to educate them about the benefits and eligibility criteria for ECM as a means of increasing ECM participation. Outreach to community members through various channels, including community events, workshops, and outreach programs to raise awareness. Accompany ECM Member to office visits, as needed, and in the most easily accessible setting, within MCP guidelines. Advocate on the member's behalf with health care professionals. Promote health promotion and self-management training that addresses barriers to physical and mental health care, such as providing information or instruction on health topics including but not limited to distributing health promotion materials. Monitor treatment adherence (including medication) and communicate adherence concerns to LCM and other treatment providers. Provide health navigation services, including training, information, referrals, and support members in accessing health care, understanding the health care delivery system, or engaging in their own care. Arrange transportation to medical appointments using the MCP medical transportation system. Call Member to facilitate a visit with LCM and other care providers. Assist with linkage and connect ECM Member to other social services and supports the member may need. Use motivational interviewing, trauma-informed care, and harm-reduction approaches. Monitors and reports member's behavior, schedule, medications, and activities and provides relevant feedback on any behavioral deviations from recovery to the team and relevant stakeholders to support timely responses of care. Maintains documentation of all groups and individual member service activities; ensures compliance with Didi Hirsch policies and procedures, contracts, and other regulatory agencies. Develops and maintains CHW skills through seminars, workshops, or other forms of training/education related to assigned duties. Consult with management to support informed decision-making care prior to taking actions related to programming and services. Attends and actively participates in all team and staff meetings, community meetings, and supervision/consultation. Meet agency client service expectations. Other duties as assigned. Position Requirements Fluency in required language for assigned program (Spanish). High school diploma or GED required. Must be certified as a Community Health Worker through the completion of a qualifying training program and/or have lived experience which could include navigation of the mental health system and/or substance use treatment system as a consumer. Must have lived experience that aligns with and provides a connection between you, and the Member of population being served. CHWs are not required to be Medi-Cal enrolled but should have an NPI. Current knowledge of social support services. Support the values and mission of Didi Hirsch as related to employment. Knowledgeable of Agency policies and procedures, HIPAA, policies and documentation guidelines, and county, state, and federal regulations relating to service programs for individuals and families with a history of mental illness and/or substance use. Basic advocacy skills to include a holistic approach to integrated health care and case management. Skills to present ideas, information, and viewpoints clearly, both verbally and in writing. Efficiently use the personal computer to include Microsoft Office Suite and Electronic Health Record. Ability to travel in the community and/or between agency sites to provide services in a variety of settings, including outpatient and field based locations (home, school, etc.). Ability to transport clients using personal or Agency vehicle and/or public transportation. Current California driver's license, car insurance, and a driving record acceptable to the Agency's insurance carrier. Demonstrate commitment to team objectives and Didi Hirsch mission. Adapt to changing needs by acquiring new skills and knowledge. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. CORE VALUES Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KS1 #LI-Hybrid

Psychologist (Glendale Adult Outpatient) This is a hybrid position with two days on-site and three days remote. You have the option to elect into a 9/80 flex work schedule. The pay range for this role is between $96,477 - $110,949 annually. $7,000 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary: As a Psychologist (internally referred to as a Lead Psychologist) at Didi Hirsch, you will be tasked with conducting comprehensive psychological assessments for clients with a history of mental illness to aid in diagnosis and treatment planning. At least 50% of the role focuses on performing and supervising these assessments, while the remaining time is dedicated to providing direct therapy services and consultation. Responsibilities include crisis intervention, intake assessments, and individual, group, and family therapy for adults with mental health challenges. Additionally, the role entails offering professional consultation to staff regarding psychological assessments and diagnoses. Primary Duties May supervise psychology interns, practicum students, and possible staff on psychological testing as well as therapy. May assist in APA internship program though prospective intern interviews and application reviews. Provides professional consultation to multidisciplinary staff regarding complex differential diagnostic conditions, psychological and/or neuropsychological test results, cognitive and learning delays, and outcome measures. Provides training to clinical staff (as needed) on the administration and interpretation of clinical symptom assessment instruments such as depression and anxiety inventories, and mental status examinations. Achieves proficiency in two or more evidenced-based practices, and applies these in therapy with seriously mentally ill clients. Interfaces and collaborates with referring clinicians regarding the referral process and rationale for psychological assessment. Consults with staff regarding psychological assessments completed by outside institutions or individuals. Administers psychological tests including structured clinical interviews; tests of intelligence, cognitive screens, and specific tests of cognitive and neuropsychological function including memory and executive functions. Focuses assessments explicitly on referral questions, utilizing instruments appropriate for the client. Administers, scores, and interprets tests and interviews that are current and whose validity and reliability have been established for use with members of the population to which the client belongs (including language competence). Identifies interpretive strengths and limitations, considering various test factors, test-taking abilities and characteristics of client such as situational, personal, linguistic, and cultural differences that could affect the assessment's accuracy. Prepares written assessment reports at the level of the report consumer, individualized to the unique attributes of the client including his/her strengths; makes concrete, pragmatic recommendations that address treatment planning and the referral question. Provides feedback on referral questions to the referring clinician and client and/or family, tailored to their level of understanding. Makes recommendations for the purchase of assessment instruments, keeping up to date on instrument revisions. Maintains the security of assessment manuals, instruments, protocols and test questions. Documents client services, ensuring compliance with Agency policies and procedures, Department of Mental Health contract and other related agencies' standards and guidelines. Participates in on duty therapist coverage and twenty-four hour on call coverage. Develops and maintains professional assessment skills through seminars, workshops, or other forms of training/education related to working with adults with a history of mental illness. Attends and participates in program, Agency staff meetings; and related community agency meetings as required/requested. Position Requirements Must be a CA licensed psychologist; 2+ years post licensure preferred. Must have a strong working knowledge/experience in psychological assessment, including test selection, administration, interpretation and report-writing. A working knowledge of psychological assessment in mental health including understanding of diagnostic concepts and assessment correlates of particular psychopathologies including psychiatric syndromes, personality disorders, and cognitive dysfunctions as well as those of malingering. Minimum of 2+ years of experience working with adults with a history of mental illness in a social service/mental health environment. Willing to travel between agency sites to provide services, and work in a variety of settings, including outpatient, home-based and field-based. Experience as a clinical supervisor preferred. Must possess knowledge of research and statistics. Working knowledge of Agency policies and procedures, HIPAA, DMH, Department of Social Services, and other state/federal regulations relating to mental health services. Must possess strong verbal and written communication skills. Personal computer skills including word processing, electronic health record, spreadsheets, and other related software. Ability to use analysis, experience, and judgment to make effective decisions. Commitment to team objectives and Didi Hirsch philosophies. Ability to adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Some evening work may be required. Know and comply with Agency policies and procedures, HIPAA, Department of Mental Health, policies and documentation guidelines, and other state/federal regulations relating to service programs for children with a history of mental illness. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KJ1 #LI-Hybrid