Towne Park jobs in Burbank, CA - 72 jobs

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $17.50 per hour plus tips. Work Schedule: The work schedule for this position is Monday through Sunday. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20% Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15% Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10% Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20% Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20% Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: N/A Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience. Knowledge: Basic Math Skills: Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

At Hyatt Regency Newport Beach West, we believe our guests select our hotel because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. Responsibilities include selling guest rooms, meeting space and other hotel services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes hotel systems, and coordinates customer service requirements as appropriate. The Sales Manager will also participate and may lead event meetings, sales, and other staff meetings. The Sales Manager also works as a team member with the sales and catering staff and in close contact with staff throughout the hotel. Qualifications A true desire to satisfy the needs of others in a fast-paced environment Refined verbal and written communication skills A minimum of 4 years of hotel sales experience preferred Must be proficient in computer knowledge Prefer completion or a Sales Corporate Management Training Program or equivalent sales training Selling, negotiating, business writing and presentation skills training required Job Details Property: Hyatt Regency Newport Beach West Primary Location: United States, Newport Beach, CA Pay Basis: Yearly US Dollar (USD) Schedule: Full-time Job Level: Manager Job: Sales Hyatt Regency Newport Beach West is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location. #J-18808-Ljbffr

A prominent hotel in Newport Beach, California is seeking a Sales Manager to lead initiatives in selling guest rooms and services. This full-time managerial role requires providing exceptional service while managing accounts and conducting site inspections. Candidates should have at least four years of hotel sales experience and strong communication skills. The role offers a competitive yearly salary in US dollars and the opportunity to work in a dynamic environment. #J-18808-Ljbffr

Surf. Sand. Sunset. Success. Find Yours at Our Special Place. Shimmering views of the Pacific await you at Hyatt Regency Huntington Beach Resort & Spa. Our stunning, Spanish-inspired resort offers guests remarkable meeting space, pampering spa treatments, irresistible restaurants, and superior service in a stunning seaside setting. Join us as "We Care for People So They Can Be their Best." Take a peek into our colleague experience as a Housekeeper/Room Attendant What does the role entail? At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Room Attendant is responsible for maintaining the cleanliness of rooms daily. Tasks include but are not limited to: * Thoroughly clean and maintain guest rooms according to Hyatt Standards. * Expected to clean a minimum number of rooms within scheduled shifts. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. What You Will Love About Us * Location, location, location! * Flexible work schedules * Full-time benefit eligibility after 30 days * Discount hotel stays for colleagues, friends and family * Tuition reimbursement * Uniform provided and laundry is taken care of in house * Complimentary parking in our underground structure * Complimentary meals during work hours * Hyatt Perks which includes thousands of national and local partners for various discounts. Wellbeing "Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose" * Health, Dental, Vision Insurance eligibility after 30 days of employment * 401(k) Retirement plan & Hyatt stock purchase plan. Development "Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice." * Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities * A wide range of development tools through the Hyatt Learning platform for all colleagues * Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague * With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant. Diversity "Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all" * Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they can be their best and perform at their best so they can better care for others. * Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, "100 Best Companies to Work For" in the United States for the 11th year in the row. * Diversity "Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all" ° Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they can be their best and perform at their best so they can better care for others. ° Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, "100 Best Companies to Work For" in the United States for the 11th year in the row. ° All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Security Officer is responsible for the oversight of the safety and security of the hotel guests and employees. This person will follow safety and security standards and complete incident reports as required. The hourly rate for this position is $27/hr.

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment. The Laundry Attendant is responsible for processing hotel laundry. This person must have good communication skills as well as the ability to pull and push heavy loads. This is a fast paced position. Welcome you to our new house, HYATT house!

Restaurant servers are responsible for submitting guest menu selections and presenting these food and beverage preferences. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. A Hyatt restaurant server will engage in casual conversation and create the restaurant experience by their style and service attributes. Other duties include general restaurant preparation and maintaining a sanitary environment. If you have experience as a server in a restaurant, we'd love to hear from you! At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in restaurant server jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. The hourly rate for this position is $19.45 an hour. This is the pay rate for this position that Andaz West Hollywood reasonably expects to pay.

Surf. Sand. Sunset. Success. Find Yours at Our Special Place. Shimmering views of the Pacific await you at Hyatt Regency Huntington Beach Resort & Spa. Our stunning, Spanish-inspired resort offers guests remarkable meeting space, pampering spa treatments, irresistible restaurants, and superior service in a stunning seaside setting. Join us as "We Care for People So They Can Be their Best." Take a peek into our colleague experience as a Part-Time Massage Therapist: What does the role entail? As a Massage Therapist you must have the following qualifications: recognized diploma and a minimum of one-year industry experience complete with customer service experience. You must exude the following qualities: excellent communication and guest service skills, confident technical provider, time management awareness, exceptional team player, organizational skills and tidiness. Qualifications Your experience: * A true desire to satisfy the needs of others in a fast-paced environment. * Refined verbal communication skills. * Flexible schedule including Weekends and Holidays. * Ability to lift, push, pull and carry a moderate amount of weight. * Ability to stand and walk long distances for long periods of time. * Must have current and active license. * Resort experience a plus What You Will Love About Us * Location, location, location! * Flexible work schedule * Discount hotel stays for colleagues, friends and family * Tuition reimbursement * Uniform provided and laundry is taken care of in house * Complimentary parking in our underground structure * Complimentary meals during work hours * Hyatt Perks which includes thousands of national and local partners for various discounts. Wellbeing "Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose" * 401(k) Retirement plan & Hyatt stock purchase plan. Development "Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice." * Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities * A wide range of development tools through the Hyatt Learning platform for all colleagues * Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague * With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant. Diversity "Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all" * Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they can be their best and perform at their best so they can better care for others. * Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, "100 Best Companies to Work For" in the United States for the 11th year in the row. * All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment. The Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest suites, overseeing laundry operations, counseling employees, resolving guest complaints, general office duties, etc. Welcome you to our new house, HYATT house!

**Surf. Sand. Sunset. Success.** **Find Yours at Our Special Place.** Shimmering views of the Pacific await you at Hyatt Regency Huntington Beach Resort & Spa. Our stunning, Spanish-inspired resort offers guests remarkable meeting space, pampering spa treatments, irresistible restaurants, and superior service in a stunning seaside setting.Join us as "We Care for People So They Can Be their Best." Take a peek into our colleague experience as a Director of Food and Beverage: **What does the role entail?** At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Food and Beverage is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager. The Director of Food and Beverage is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt. Duties include: + Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house + Develop and recommend the budget, marketing plans and objectives and manages within those approved plans + Participate in total hotel management as a member of the Hotel Executive Committee + Implement and maintain F&B sales/marketing programs + Direct and oversee development of employees + Hire, train, empower, coach and counsel, performance and salary reviews + Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations + Coordinate food and beverage operations with other hotel departments to ensure efficient guest service + Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality + Implement procedures to increase guest and associate satisfaction + Exercise quality control for both food and beverage + Maintaining Hyatt standards of service and ensure their implementation + Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards + Maintain communications with Corporate Staff + Coach and counsel employees to reflect Hyatt service standards and procedures Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. **What You Will Love About Us** ° Location, location, location! ° Flexible work schedules ° Full-time benefit eligibility after 30 days ° Discount hotel stays for colleagues, friends and family ° Tuition reimbursement ° Uniform provided and laundry is taken care of in house ° Complimentary parking in our underground structure ° Complimentary meals during work hours ° Hyatt Perks which includes thousands of national and local partners for various discounts. **Wellbeing** _"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"_ ° Health, Dental, Vision Insurance eligibility after 30 days of employment ° 401(k) Retirement plan & Hyatt stock purchase plan. **Development** _"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice."_ ° Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities ° A wide range of development tools through the Hyatt Learning platform for all colleagues ° Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague ° With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant. **Diversity** _"Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all"_ ° Hyatt is an equal opportunity and affirmative action employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship, status of any other group protected by law. ° Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they can be their best and perform at their best so they can better care for others. ° Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, "100 Best Companies to Work For" in the United States for the 9 th year in the row. ° The Human Rights Campaign has honored Hyatt among "The Best Places to Work" for LGBTQ equality in 2022, for the 18 th consecutive year. **Qualifications:** + Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds + 6 years or more of progressive hotel Food and Beverage experience (typically with Hyatt) + With opening hotels, previous hotel pre-opening experience preferred + Service oriented style with professional presentations skills + At least 5 years experience in a senior role in a food and beverage environment + Proven leadership skills + Hotel/Hospitality degree an asset + Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line + Clear concise written and verbal communication skills in English + Must be proficient in Microsoft Word and Excel + Must have excellent organizational, interpersonal and administrative skills + Experience implementing new F&B concepts **Primary Location:** US-CA-Huntington Beach **Organization:** Hyatt Regency Huntington Beach Resort and Spa **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Food and Beverage **Req ID:** HUN004258 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Surf. Sand. Sunset. Success. Find Yours at Our Special Place. Shimmering views of the Pacific await you at Hyatt Regency Huntington Beach Resort & Spa. Our stunning, Spanish-inspired resort offers guests remarkable meeting space, pampering spa treatments, irresistible restaurants, and superior service in a stunning seaside setting. Join us as "We Care for People So They Can Be their Best." Take a peek into our colleague experience as the Intermediate Pastry Cook: What does the role entail? At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This culinary position requires good communication skills as well as at least two years of previous line and fine dining experience. A Culinary degree or related hotel experience preferred. Candidates should be able to perform all basic and intermediate cooking skills in addition to pastry. Qualifications Your experience: * A true desire to satisfy the needs of others in a fast-paced environment. * Refined verbal communication skills. * 2 years of previous line experience preferred. * Pastry experience required. * Culinary degree or related hotel experience is preferred. * Candidate should be able to perform all basic cooking skills. * Able to work single station in the kitchen. * High volume pastry station experience required. * Must be able to walk long distances and stand for long periods of time. * Flexible schedule including evenings, weekends, and holidays. * Must have physical stamina to lift, push, and pull moderate amounts of weight. * California Food Handlers Certification required. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is the Hyatt Touch. What You Will Love About Us ° Location, location, location! ° Flexible work schedules ° Full-time benefit eligibility after 30 days ° Discount hotel stays for colleagues, friends and family ° Tuition reimbursement ° Uniform provided and laundry is taken care of in house ° Complimentary parking in our underground structure ° Complimentary meals during work hours ° Hyatt Perks which includes thousands of national and local partners for various discounts. Wellbeing "Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose" ° Health, Dental, Vision Insurance eligibility after 30 days of employment ° 401(k) Retirement plan & Hyatt stock purchase plan. Development "Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice." ° Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities ° A wide range of development tools through the Hyatt Learning platform for all colleagues ° Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague ° With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant. Diversity "Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all" ° Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they can be their best and perform at their best so they can better care for others. ° Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, "100 Best Companies to Work For" in the United States for the 11th year in the row. ° All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Guest Service Captain orchestrates the service experience for hotel guests while working alongside coworkers to ensure that the site's service standards are met or exceeded. Under the direction of the Account Manager, the Guest Service Captain has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Guest Service Captain is not a manager; however, they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $16.90 to $18 per hour plus tips. Work Schedule: The work schedule for this position is Monday through Sunday. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Captain orchestrates the service experience for hotel guests while working alongside coworkers to ensure that the site's service standards are met or exceeded. Under the direction of the Account Manager, the Guest Service Captain has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Guest Service Captain is not a manager; however they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers. Acknowledges and greets guests within 30 seconds of arrival to create favorable first and last impressions. Effectively participates in “The Show” and delivers “Aggressive Hospitality” to guests. Addresses guests using the appropriate greeting for the site. - 20% Opens all vehicle and hotel doors for guests. Checks in arriving guests and explains vehicle parking and retrieval procedures. Parks and retrieves vehicles while driving slowly and cautiously. Maintains accuracy and composure while under pressure to effectively handle guest complaints and difficult situations. - 20% Uses proper phone etiquette. Posts up in appropriate areas when not assisting guests or completing other tasks. Conducts an effective room presentation when providing bell services for guests. Assists with the delivery and pick up of items to guest rooms. Assists guests with directions, taxis, reservations and other inquiries. Maintains a detailed knowledge of the client's facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information. - 10% Promotes a teamwork philosophy through leading by example and effective communication skills. Leads the work group in delivering high levels of guest service. Appoints fellow associates to certain routine roles; Assigns coworkers to non-ordinary roles at the direction of the Account Manager. At the direction of the Account Manager, reduces staff during the work shift if business conditions dictate, using an approved method. - 15% Issues claim checks to guests only after receiving vehicle keys and collects vehicle claim checks from all guests prior to issuing keys. Completes ticket information including key tag, guest folio, and location of vehicle, damage surveys and claim check receipt for all vehicles taken into the valet system. Secures all keys on a belt clip or in a locked key box. - 15% Ensures staff are not providing “lift” services to any hotel or hospital guest, only offering a hand for assistance. Checks wheelchairs for safe operation prior to each use and cleans wheelchairs after each use. Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of customer financial and identifying information. - 10% Assists the Account Manager as needed to build work schedules and makes calls on behalf of the manager to notify fellow associates of schedule changes or openings. Identifies and collects revenue for all vehicles. Completes accurate cash drop slips and cash drop envelopes. Completes the shift report and other shift paperwork with detail and accuracy. Reconciles revenue and tickets at the end of every shift. - 10% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen Must complete the Wheelchair Safety Training course provided by Towne Park Work Experience: Six (6) months related experience and/or training; OR equivalent combination of education and experience Knowledge: Must have and maintain a valid driver's license and clean driving record Skills: Must be able to drive manual transmission Must be able to speak, read and write Standard English language. Must be able to read and comprehend simple instructions, short correspondence and memos. Must be able to write simple correspondence. Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form. Mathematical Skills Must be able to add and subtract three digit numbers and to multiply and divide with 10's and 100's; must be able to perform these operations using units of American money Must be able to understand 24 hour and military time systems. Must be able to clearly understand rates applicable to time passed. SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $21 per hour. Work Schedule: The work schedule for this position is Monday through Sunday. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Greeter is responsible for welcoming guests to the hotel, hospital or casino and local areas in a friendly, efficient and courteous manner. The Greeter is also responsible for assisting with guest inquiries, directions, and initial questions regarding the facility or services. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all Guest/Patients, co-workers, and clients. Acknowledges and greets Guest/Patients with a professional and friendly demeanor. - 25% Answers the telephone promptly and politely; within client/Towne Park standards. Uses salutation of the day. - 25% Demonstrates a willingness and ability to assist others. Monitors and responds to emergencies on a priority basis. - 10% Practices proper client and/or Towne Park phone etiquette. Assists visitors with directions, information and other inquiries. - 15% Provides Guest/Patients with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Ensures that patient and business confidentiality is maintained at all times. Delivers messages, items and/or amenities as requested. - 15% Reports all accidents and incidents observed on shift to Guest Service Coordinator or Account Manager immediately. Uses only equipment trained to use and operates all equipment in a safe manner. Is knowledgeable of hospital disaster codes and response plans. Follows client standard operating procedures for disaster codes and response plans. - 10% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED). Required Licensure, Certification, etc.: Must be at least 18 years of age and be able to pass a criminal background and drug screen. Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience. Knowledge: Knowledge of equipment including telephones, codes and alarms, two-way radios, disaster phone, fire panel and surveillance system Skills: Ability to read, speak and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to understand 24 hour and military time systems Ability to perform general typing and and/or basic computer skills Ability to prioritize tasks and remain calm in stressful situations SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center, a business center, a full breakfast every morning and the HBar in the evening. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment. Bartenders are responsible for providing libations and offering customized recommendations. The right person should be familiar with the latest in mixology, bar equipment, and sanitation standards, with a focus on maintaining an attractive bar. This position offers opportunity for casual conversation, creativity and allows for building on one's style and previous bartending experiences. Preferred candidates will have understanding of state and local serving guidelines. Welcome you to our new house, HYATT house! View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a select-service hotel.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Account Manager directly oversees one Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $75K-$80K. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. JOB SUMMARY The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. DUTIES AND RESPONSIBILITIES Financial and Business Systems Management Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance. Demonstrates the ability to improve the financial performance and profitability of the account Understands the contractual agreement and recognizes ways to maximize opportunities Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping Ensures that forecasts, payroll and accounting reports are on time and accurate Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures Human Resources Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location Fosters an environment that retains talented associates Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews Sees that new associates get off to the right start through proper orientation and on-the-job training Recognizes great performance and provides opportunities for top performers to learn and grow Recognizes where the team and individual performers need to improve and properly trains and coaches Identifies talent and helps develop future leaders for the organization Conducts regular performance appraisals and provides feedback and coaching for all direct reports Holds effective associate meetings and ensures that shift huddles happen on every shift Practices positive discipline and provides accurate and timely performance documentation Delegates by allocating decision making and other responsibilities appropriately and effectively Service Management Ensures that the guest/patient service experience is delivered consistently on all shifts Efficiently allocates labor resources to support service delivery Works with the Area/District Manager and Human Resources to forecast and plan for seasonal variances in business to ensure proper staffing levels Understands the client's service standards and effectively integrates Towne Park's standards to complement them Is knowledgeable of the client's service metrics/measurements and ensures Towne Park is helping to drive results Client Relations Management Develops cohesive working relationships with the clients' staff members Maintains regular meeting rhythms and communication channels with the client and follows through on commitments Knows when to be present at the site and maintains a high level of visibility Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations Capitalizes on opportunities to grow Towne Park's business by building client loyalty and creates a net promoter of Towne Park. Systems and Standards Fully understands and utilizes the systems provided by Towne Park to control assets and expenditures Trains others or sees that they are trained to properly use the systems provided Maintains a clean, neat work environment Completes all tasks in a timely manner as instructed by the Area/District Manager Cooperates with management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers Treats clients and associates with courtesy, respect and dignity Maintains strict confidentiality related to associate and client information Safety and Risk Management Understands and follows safety and security procedures Practices preventative safety procedures as set forth by Towne Park Reports all accidents and incidents to the Area/District Manager immediately Uses only equipment trained to use and operates all equipment in a safe manner Reports all potential high risk areas and safety concerns to the Area/District Manager Ensures all associates have been adequately trained in safety and loss prevention procedures Ensures claims are reported timely and accurately and cooperates with the Risk Management department to resolve claims Consistently follows the progressive disciplinary process to hold associates accountable for at-fault claims and safety violations Promptly responds to any concerns regarding workplace safety Follows the procedures for reporting on-the-job injuries and works with Human Resources to effectively manage worker's compensation cases Adheres to Towne Park employment and payroll policies and procedures to limit exposure to employment claims and litigation Sales Responsibilities: Maintains relationships with present client to obtain references and leads for new opportunities Keeps leadership and sales teams advised on known changes to Ownership Groups/Management Companies or Brand changes Advises Leadership and Sales of any changes in position at the client location. Specifically, name, where they came from, where they are going Monitors existing client's business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities. KNOWLEDGE, SKILLS AND ABILITIES Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines Demonstrated work ethic, drive, energy, and persistence to achieve goals Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications Written and verbal communication skills to effectively address all levels within the organization Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails QUALIFICATIONS Associate's degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience Knowledge of general business practices including accounting, human resources and customer service Must be able to drive manual transmission Must have and maintain a valid driver's license and clean driving record For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally. Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances Working extended hours, including evenings and weekends are required. Travel of up to 10% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Description - External At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Event Services Supervisor is responsible for making the function space visually appealing and presenting the menu offering for the event. This may include linen and table setting, food station design, and beverage service. Other duties include oversight of the general banquet preparation, room refreshes, and maintaining a sanitary environment. This person may assist in scheduling required staff for banquet functions, including Event Set Up staff. This position is bilingual and requires English and Spanish. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is an hourly position with a starting rate of $27/hr. Benefits and Perks include, but are not limited to: * Discounted & Complimentary hotel room nights * Earned Wage Access & Daily Pay available * Paid Vacation * Enjoy complimentary meals in our colleague cafe * Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days! * 401K retirement savings plan & company match * Up to $1,000 in educational assistance per year * Opportunities to work and visit Hyatt Hotels & Resorts around the world This is not your typical career opportunity. This is the Hyatt Touch. Qualifications - External * A true desire to satisfy the needs of others in a fast paced environment * Ability to lift a moderate amount of weight * Experience and a thorough understanding of banquet service * Bilingual requirement in English and Spanish

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The beverage attendant will provide service in the Starbucks located on the property of the resort. This position will be responsible for fulfilling guest orders. The beverage attendant will prepare beverages in accordance with menu standards and provide a welcoming and clean environment for guests. "All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status." The hourly rate is $22.00 Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Qualifications - External * 1-2 years of experience preferred * A true desire to satisfy the needs of others in a fast-paced environment. * Refined verbal communication skills * Ability to stand for long periods of time * Ability to lift, pull, and push a moderate weight (about 25 pounds) * Must be able to work a flexible schedule, including weekends and holidays View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $16.90 per hour plus tips, with a $1 shift differential based on overnight. Work Schedule: The work schedule for this position is an afternoon and evening shift, Monday through Friday. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: * High school diploma or general education degree (GED) Required Licensure, Certification, etc.: * Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: * One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: * Knowledge of principles and processes for providing customer and personal services. Skills: * Ability to read and write standard English language * Ability to read and comprehend simple instructions, short correspondence and memos * Ability to write simple correspondence * Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization * Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money * Ability to understand 24 hour and military time systems * Ability to understand rates applicable to time passed * Ability to operate a manual transmission is highly desirable * Perform parallel parking SCOPE Authority to Act: * Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: * The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.