**_At Towne Park, it's more than a job, you can make an impact._** A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here (***************************************************************************************************************** for important notices that may be applicable to you.
For more information about our privacy policy, please click here (********************************************************************************************************************** .
**Job Details**
**Parking Cashier - Kansas City Live Power & Light**
**Starting Pay $13/hour**
**No experience needed**
**Various shifts**
**Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $13 per hour.
**Work Schedule:** The potential work schedule for this position is weekdays, weekends, holidays, all shifts.
**Benefits:** Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
**SUMMARY**
The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner.
**ESSENTIAL FUNCTIONS**
**Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.**
**Descriptive Statement(s) - % of Time**
+ Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20%
+ Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15%
+ Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10%
+ Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20%
+ Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20%
+ Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15%
**The total amount of time for all functions of the job - 100%**
**QUALIFICATIONS**
**Education:**
+ High school diploma or general education degree (GED)
**Required Licensure, Certification, etc.:**
+ N/A
**Work Experience:**
+ One to three month(s) related experience and/or training; OR equivalent combination of education and experience.
**Knowledge:**
+ Basic Math
**Skills:**
+ Must be able to read and write standard English language
+ Must be able to read and comprehend simple instructions, short correspondence and memos
+ Must be able to write simple correspondence
+ Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
+ Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
+ Ability to understand 24 hour and military time systems
+ Ability to understand rates applicable to time passed
**SCOPE**
**Authority to Act:**
+ Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
**Budget Responsibility:**
+ The employee has control over resources available only.
**WORKING CONDITIONS & PHYSICAL DEMANDS**
_The_ **_working conditions and physical demands_** _described here are representative of those that must be met by an associate to_ **_successfully perform the essential functions of this job_** _. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
**Physical Requirements**
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
**Lifting Requirements**
Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
**Working Environment**
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
**Travel**
Travel of up to 5% may be required.
**ACKNOWLEDGEMENT AND ACCEPTANCE**
I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$13 hourly 8d ago
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Hospital Valet Driver - University of Kansas Hospital - Mon to Fri, Day shift - $15 per hour
Towne Park 4.3
Towne Park job in Kansas City, KS
At Towne Park, it's more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
The Guest Service Associate/Valet is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
Job Details
Valet Drivers - University of Kansas Hospital
Starting pay $15 per hour PLUS cash tips
No experience needed
Monday through Friday - no nights or weekends!
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour plus $2 - $5 per hour in tips.
Work Schedule: The work schedule for this position is weekdays, 10am to 6pm.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
A valid driver's license and clean driving record
Must be at least 18 years of age and be able to pass a criminal background and drug screen
Work Experience:
One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge:
Knowledge of principles and processes for providing customer and personal services.
Skills:
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Perform parallel parking
SCOPE
Authority to Act:
Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.
$15 hourly Auto-Apply 23d ago
Table Games Floor Supervisor
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Oversee table games and team members to ensure that the safety, integrity, security
and Company and regulatory policies/procedures of the above are upheld. Supervise,
coach, and support dealers. Maintain superior customer service by identifying,
cultivating and improving the established player base working towards a positive
Company image whenever possible.
Stand and circulate throughout assigned area.
Possess thorough knowledge of games assigned to supervise.
Calculate all payoffs.
Understand and monitor compliance with gaming regulations, company policies and
procedures.
Operate computer to access credit line, issue credit.
Maintain positive customer relations, evaluate play, and extend complimentary
services when appropriate.
Direct and supervise dealers in assigned area.
Evaluate designated team members' performance on a yearly basis.
Monitor changes of cards and dice; inspect new equipment before allowing into
play.
Resolve customer complaints or refer to Shift Manager when appropriate
Qualifications
Must be 21 years of age.
Must have thorough knowledge of all games on the casino floor, gaming regulations
and company policies.
Must have excellent communication and customer service skills.
Must be able to obtain/maintain any necessary certifications and/or licenses.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$53k-62k yearly est. 5d ago
Heavy Duty Cleaner
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Sanitize and clean dishes, glassware, and flatware. Wash pots, pans, and trays.
Sweep and mop kitchen floors. Maintain cleanliness of kitchen surfaces and
equipment.
• Sanitize and clean dishes, silverware, and glassware by hand or
automatic dishwasher.
• Wash pots, pans, and trays.
• Sweep and mop kitchen floors.
• Maintain cleanliness of all kitchen equipment and surfaces.
• Dispose waste into designated waste areas.
Qualifications
• Must be able to stand and/or walk for duration of shift.
• Must be knowledgeable about proper chemicals and techniques used
in the course of job duties.
• Must be able to maneuver up to 50 pounds on a regular basis.
• Must be able to obtain/maintain any necessary licenses and/or
certifications.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$25k-32k yearly est. 1d ago
Steward - Banquets
Hyatt Hotels Corp 4.6
Kansas City, MO job
Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, The Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife.
In addition to the hotel's 144 guest rooms are the Town Company, a three-meal restaurant; Nighthawk, a live music cellar cocktail bar; and a lobby lounge and bar that will bring locals and guests together for impromptu mingling. For the event minded guests, there will be 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio.
Job Overview
A Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel china, silverware and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast paced position that will involve constant customer interaction.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Essential Responsibilities
* Operate pot-washing machine and dish-washing machine.
* Maintain a hygienic working environment in accordance with hygiene regulations and company standards.
* Carry out general cleaning as directed and ensure the correct PPE is in place.
* Sweeping, mopping, washing, wiping down, and emptying trash receptacles.
* Responsible for cleaning the coolers, freezers, and any back hallways.
* Ensuring all kitchen and back of the house areas are kept clean, all equipment is stored in its' proper location and cleaned in accordance with the cleaning schedule.
* Observe Health, Hygiene & Safety guidelines when handling hazardous substances.
* Report any maintenance and/or hazard issues to the supervisor on duty.
* Responsible for maintaining the kitchen with china, glasses and silverware.
* Responsible for helping the kitchen plate up and dish our menu orders when needed.
Other tasks as assigned by the Executive Chef and Director of Food and Beverage.
$30k-37k yearly est. 10d ago
Sales Manager
Hyatt 4.6
Kansas City, MO job
Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife.
Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife.
In addition to the hotel's 144 guest rooms are the Town Company, a Farm-to-Table restaurant; Nighthawk, a live music venue and cocktail bar; The Lobby Market, a breakfast and coffee café; and The Classic, a lobby lounge and bar that brings locals and guests together for impromptu mingling. For the event minded guests, there is 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio.
**Position Summary**
Reporting to the Director of Sales & Marketing, the Sales Manager supports the hotels' mission to create exceptional guest and colleague experiences by proactively generating and securing wedding and local catering business to achieve revenue goals and maximize event profitability. This role involves building strong relationships with prospective couples, event planners, and community partners, while maintaining Hyatt's brand of service and professionalism.
Collaboration with operations, culinary, and service teams is essential to deliver seamless, memorable experiences that drive repeat and referral business.
This position works primarily Monday - Friday but flexibility for variable hours including evenings and weekends based on business needs is required.
**Essential Duties & Responsibilities**
+ Solicit and manage all Wedding business for the Hotel, as well as all Local catering.
+ Plan, up sell and detail programs with clients including; verification and modification of space requirements, times, equipment, menus, themes, decorations, etc. for groups with (9) guest rooms or less on peak.
+ Communicate requirements of clients to all hotel departments through event resumes, event orders, pre-convention meetings with clients, internal departmental meetings, and event order meetings for groups with (9) guest rooms or less on peak.
+ Forecast banquet food and beverage revenues.
+ Monitor and control individual event budgets and details to maximize revenues and minimize expenses while ensuring delivery of a quality product.
+ Achieve a strong pace and funnel to meet and exceed individual assigned revenue goals.
+ Develop/Create exciting and memorable site inspections to accompany inventive and creative proposals.
+ Conduct outside sales calls to deliver new business and maintain existing business relationships.
+ Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
+ Assist in developing strategies to increase share from competitors.
+ Assist in preparation of complete and accurate weekly reports.
+ Assist in the preparation of the annual Marketing Plan.
+ Develop networking opportunities through active participation in community and professional associations, activities and events.
+ Perform other duties as assigned.
**Qualifications:**
**Qualifications & Experience**
· Friendly, customer centric, and values having fun while collaborating and contributing to a strong team morale
· Minimum two years' large group selling experience and demonstrated success in a full-service hotel setting
· A Bachelor's degree is preferred but not required.
· Familiarity and working experience with marketing plans, action plan creation, and both revenue and sales call goals.
· Exceptional organizational and project management skills
· Great communicator (written and verbal), listener, and does not lose eye for detail
· Proven ability to work through and/or resolve conflict with urgency, integrity, and care, while sustaining collaborative and respectful working relationships with coworkers
+ Capable of producing consistent results in a timely manner, while managing competing priorities using available resources and support
· Proficiency with computers and software systems including but not limited to data entry, word processing and spreadsheets (Microsoft Office), collaboration and virtual meeting tools (MS Teams, Slack), and other sales management software
· Ability to lift, push, pull up to 10 - 15 lbs., in an office environment setting, as well as traverse multiple levels of the building via stairs or elevator
**_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._**
**We offer excellent benefits:**
· Free room nights, Discounted and Friends & Family Room Rates
· Medical, Prescription, Dental and Vision Insurance
· Life and Disability Insurance
· 401K with company match
· Generous Paid Time Off
· Paid Family Bonding Time and Adoption Assistance
· Employee Stock Purchase Plan
· Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!
· Tuition Reimbursement program
· Discounted parking and discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!
**Primary Location:** US-MO-Kansas City
**Organization:** Hotel Kansas City
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** KAN003264
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$60k-92k yearly est. 48d ago
Security Officer
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for providing for the safety and security of guests, employees, and
property and company assets. Transport guests via shuttle bus when needed.
• Circulate through hotel, casino, and outdoor areas looking for possible
disturbances, illegal activity, or safety hazards and take appropriate action.
• Patrol will require circulating on foot, and/or Company supplied bicycle and/or
vehicle.
• Respond to emergencies in accordance with all applicable laws and company and
departmental policies and procedures.
• Transport guest via shuttle bus as necessary.
• Responsible for the security of all keys.
• Complete requisite paperwork related to shift activities.
• Other duties as assigned by management.
Qualifications
• Must be at least 21 years of age.
• Must have a valid commercial driver's license that requires a physical.
• Must be able to stand and walk for the duration of a normal shift.
• Other physical requirements include but are not limited to: lifting, reaching,
kneeling, bending, and episodes of moderate to strenuous physical exertion.
• Prior experience in casino security (or similar field) preferred.
• May be required to possess a valid driver's license and a driving record
acceptable to the Company and/or its insurers.
• Must be able to obtain/maintain any necessary certifications and/or licenses.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$29k-35k yearly est. 20d ago
Front Desk Agent
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Operate hotel reservation system (LMS) and access computerized Casino Management
(CMS) tracking system with the use of the Revenue Management System (ARMS) to
make reservations for customers. Work with Marketing on special event reservations.
Greet hotel guests and perform check-in and check-out procedures
• Greet hotel guests.
• Communicate with Executive Hosts regarding hotel stays.
• Assist Marketing Dept. and Player Dept. in making reservations for special events,
gaming tournaments and parties.
• Assist Food & Beverage Dept. with reservations for food outlets.
• Access LMS, RMS, and CMS systems and be able to make informed decisions
regarding comped, discounted and full rate rooms for hotel guests.
• Possess knowledge of rates, room types, room availability, hotel policies and
procedures.
• Answer any questions guests may have regarding hotel, casino and community.
• Other duties as assigned by management.
Qualifications
• Must have ability to add, subtract, and audit accounts.
• Must be able to handle money accurately and follow established procedures.
• Able to operate the LMS, CMS, and RMS computer systems and read computer
screens.
• Type accurately on a computer keyboard.
• Possess knowledge of credit card transactions using electronic draft system.
• Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$25k-29k yearly est. 42d ago
Count Team Member
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Collect, sort, count, verify, and wrap coins, cash, and gaming chips. Maintain
accurate records in accordance with applicable regulations, policies, and
procedures.
Sort contents of drop boxes by denomination in cash, coins and chips.
Sort, count and wrap coins using various machines.
Count, verify and record games revenue.
Properly document markers.
Performs computer input
Other duties as assigned by management
Qualifications
Must be at least 21 years of age.
Prior count room experience preferred.
Able to operate electric cart and money counters.
Must be detail-oriented.
Other physical requirements of the job that must be performed with or
without a reasonable accommodation include stooping, reaching, pulling,
standing, sitting, standing and walking, heavy lifting up to 50 lbs. and use
of repetitive motions.
Must be able to obtain/maintain any necessary certifications and/or
licenses as required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$23k-28k yearly est. 19d ago
Hotel Supervisor
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
• Supervise, train, evaluate work performance, and administer counseling for
staff members.
• Prepare the weekly work schedule and maintain time and attendance records.
• Respond quickly and accurately to guest inquiries regarding hotel procedures and
property information.
• Resolve customer complaints or disputes.
• Able to perform duties of a Hotel Clerk as needed.
• Possess knowledge of room rates, types, availability, hotel policies, and procedures.
• Utilize computer system for various front desk and office procedures.
• Maintain strict accountability of guest coupon books.
• Ensure departmental adherence to applicable company and regulatory policies.
• Other related projects and/or duties as assigned by management
Qualifications
• Three (3) years of experience as a front desk clerk. Supervisory experience
preferred.
• Able to use the company's software systems for hotel management, etc.
• Must have excellent customer service, communication, and interpersonal skills.
• Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$29k-38k yearly est. 15d ago
Hotel Manager
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for overseeing hotel occupancy and promoting the efficient operation of
front desk, bell desk, valet, transportation, housekeeping and casino porters ensuring
appropriate service to hotel guests.
• Manage hotel and related departments to ensure maximum occupancy, efficiency
and revenue.
• Hire, supervise, train, evaluate work performance, and administer discipline for
team members.
• Maintain knowledge of industry practices, hotel markets, and statistical data.
• Possess knowledge of room rates, types, and availability.
• Responsible for property public area cleanliness and sanitation.
• Maintain and ensure proper par levels of supplies and equipment.
• Coordinate special events and promotions with other departments.
• Resolve customer complaints or disputes.
• Ensure compliance with established company policies and procedures.
• Develop operating budgets and meet established goals.
• Other duties as assigned by management.
Qualifications
• Thorough understanding of hotel computer system.
• Minimum 3 years supervisory experience and 5 years hotel experience.
• Bachelor's degree in hospitality or management preferred.
• Gaming and hospitality experience preferred.
• Ability to operate LMS, CMS, Stratton Warren, Control Tex and Microsoft Office
applications.
• Knowledge of hotel key system.
• Ability to communicate in English.
• Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$42k-62k yearly est. 2d ago
Dealer
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Position Summary
Deal assigned table game.
Duties and Responsibilities
Knowledge in all aspects of the games dealt.
Create an atmosphere of hospitality and friendliness toward guests. Make eye contact and greet the guest by first name, if known, upon arriving to the table and thank the guest for playing when they leave the table.
Compliance of company and departmental policies and procedures, Missouri Gaming Regulations and Internal controls.
Ensure good game protection.
Ensure good game pace for all players.
Ensure payouts to be made quickly and accurately.
Fill and credit tables by verification of cheques.
Opening and closing tables by verification of all cheque inventory.
9. Job Tasks must be finished in a timely manner according to department standards
Qualifications
Required Knowledge and Skills
Ability to communicate effectively with supervisors and peers alike.
Excellent team member and customer relations skills.
Outstanding math skills.
Ability to work any shift or hours.
Based upon business needs, there may be occasions to work additional time before and/or after your scheduled shift.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$24k-28k yearly est. 9d ago
Barback-Food/Beverage
Ameristar Casino Hotel Kansas City 4.6
Kansas City, MO job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Job Tasks must be finished in a timely manner according to department standards.
Adhere to established department and property policies and procedures regarding guest service standards.
Responsible for assisting in the training of all team members and ensuring adherence to company policies and procedures.
Provide feedback on other Team Members performance so that management can address.
Be able to prep, cook and package all items served from kitchen.
Maintain cleanliness and organization of assigned area including sweeping and mopping of floors, trash removal and cleaning of kitchen equipment.
Maintain and restock all food supplies and items in kitchen.
Assist beverage managers with food inventory and ordering.
Maintain records and stock levels of goods.
Ensure proper rotation of food product to eliminate waste.
Operate hand truck and two wheel dolly
Organize and maintain cleanliness standard of storage, coolers and freezers.
Complete a daily inventory and submit an order to par to the beverage manager.
Check warehouse orders for accuracy and sign the invoice. Note any discrepancies on the invoice and report it to the beverage manager.
Stock the kitchen and all items at beginning and end of shift.
Log all product removed from the dry storage freezer to the kitchen
Change the bag in the box and liquor bottles as they become empty.
Deliver product to the casino bars.
Requires a working knowledge of various cleaning supplies, including safe handling, storage and usage requirements.
Empty trash bins in kitchen/bar area and transport to proper refuse bin.
Performs various other tasks as assigned.
Responsible for informing beverage manager on duty of any problems.
Qualifications
Must be at least 21 years of age.
Must have a friendly, outgoing personality.
Must have excellent customer service and communication skills.
Able to communicate sufficiently with co-workers and supervisors.
Must be able to handle a flexible schedule.
Ability to work in a fast paced environment.
Practice good safety procedures.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$23k-29k yearly est. 7d ago
Count Team Member
Ameristar Casino Hotel Kansas City 4.6
Kansas City, MO job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Collect, sort, count, verify, and wrap coins, cash, and gaming chips. Maintain
accurate records in accordance with applicable regulations, policies, and
procedures.
Sort contents of drop boxes by denomination in cash, coins and chips.
Sort, count and wrap coins using various machines.
Count, verify and record games revenue.
Properly document markers.
Performs computer input
Other duties as assigned by management
Qualifications
Must be at least 21 years of age.
Prior count room experience preferred.
Able to operate electric cart and money counters.
Must be detail-oriented.
Other physical requirements of the job that must be performed with or
without a reasonable accommodation include stooping, reaching, pulling,
standing, sitting, standing and walking, heavy lifting up to 50 lbs. and use
of repetitive motions.
Must be able to obtain/maintain any necessary certifications and/or
licenses as required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$24k-29k yearly est. 19d ago
Barback-Food/Beverage
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Job Tasks must be finished in a timely manner according to department standards.
Adhere to established department and property policies and procedures regarding guest service standards.
Responsible for assisting in the training of all team members and ensuring adherence to company policies and procedures.
Provide feedback on other Team Members performance so that management can address.
Be able to prep, cook and package all items served from kitchen.
Maintain cleanliness and organization of assigned area including sweeping and mopping of floors, trash removal and cleaning of kitchen equipment.
Maintain and restock all food supplies and items in kitchen.
Assist beverage managers with food inventory and ordering.
Maintain records and stock levels of goods.
Ensure proper rotation of food product to eliminate waste.
Operate hand truck and two wheel dolly
Organize and maintain cleanliness standard of storage, coolers and freezers.
Complete a daily inventory and submit an order to par to the beverage manager.
Check warehouse orders for accuracy and sign the invoice. Note any discrepancies on the invoice and report it to the beverage manager.
Stock the kitchen and all items at beginning and end of shift.
Log all product removed from the dry storage freezer to the kitchen
Change the bag in the box and liquor bottles as they become empty.
Deliver product to the casino bars.
Requires a working knowledge of various cleaning supplies, including safe handling, storage and usage requirements.
Empty trash bins in kitchen/bar area and transport to proper refuse bin.
Performs various other tasks as assigned.
Responsible for informing beverage manager on duty of any problems.
Qualifications
Must be at least 21 years of age.
Must have a friendly, outgoing personality.
Must have excellent customer service and communication skills.
Able to communicate sufficiently with co-workers and supervisors.
Must be able to handle a flexible schedule.
Ability to work in a fast paced environment.
Practice good safety procedures.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$21k-27k yearly est. 6d ago
Cook
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Cook orders in a timely manner according to memorized standard recipes.
Monitor food production to ensure that quality standards are met. Maintain
inventory of station and order stock.
Receive and prepare food orders according to memorized standard recipes.
Coordinate orders for pick-up.
Maintain cleanliness of work station and storage areas at all times.
Control waste by monitoring proper rotation, storage, and quantity control.
Maintain inventory of station and order stock to maintain pars.
Consistently apply established safety and sanitation procedures.
Qualifications
Must have a minimum of six (6) months of experience as a cook.
Must be able to stand and/or walk for duration of shift.
Must be able to lift, carry, and maneuver up to 75 pounds.
Other physical requirements of the position include but are not necessarily
limited to reaching, grasping, bending, kneeling, and twisting at the waist.
Must be able to obtain/maintain any necessary licenses and/or
certifications.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$23k-29k yearly est. 26d ago
Chef de Cuisine
Ameristar Casino Hotel Kansas City 4.6
Kansas City, KS job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Coordinate and facilitate all food preparation, presentation, and service
procedures as directed by the Executive Chef. Monitor quality and quantity of
prepared food. Ensure proper rotation and utilization of stored food to prevent
waste. Monitor employee performance, provide instruction as needed, and
monitor staffing levels.
• Personally, and alongside kitchen staff, facilitate all food preparation,
presentation, and service procedures as directed by Executive Chef.
• Monitor quantity of prepared food and ensure that quality and quantity
standards are consistently satisfied.
• Ensure proper rotation and utilization of stored food to prevent waste.
• Oversees food preparation to ensure proper consistency, flavor,
presentation, and portion control.
• Monitors staffing levels, early out requests, and overtime.
• Monitors and ensures kitchen and storage areas are clean, sanitary, and
meet health and safety standards.
• Delegate work assignments to cooks and other kitchen staff.
• Monitor employee performance, instructs employees in the proper
performance of job duties, and administer disciplinary action.
• Requisition stock according to business needs/pars.
• Ensure that the kitchen, storage areas, and other related areas are kept
clean and free of safety hazards.
Qualifications
• One (1) year of experience in the same or similar position preferred.
• Must be able to stand and walk for majority of shift.
• Must be able to lift, carry, and maneuver up to 40 pounds.
• Other physical demands include but are not limited to grasping, reaching,
bending, lifting, and kneeling.
• Must have excellent communication skills.
• Must be able to obtain/maintain any necessary licenses and/or
certifications.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$29k-37k yearly est. 15d ago
Heavy Duty Cleaner
Ameristar Casino Hotel Kansas City 4.6
Kansas City, MO job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Sanitize and clean dishes, glassware, and flatware. Wash pots, pans, and trays.
Sweep and mop kitchen floors. Maintain cleanliness of kitchen surfaces and
equipment.
• Sanitize and clean dishes, silverware, and glassware by hand or
automatic dishwasher.
• Wash pots, pans, and trays.
• Sweep and mop kitchen floors.
• Maintain cleanliness of all kitchen equipment and surfaces.
• Dispose waste into designated waste areas.
Qualifications
• Must be able to stand and/or walk for duration of shift.
• Must be knowledgeable about proper chemicals and techniques used
in the course of job duties.
• Must be able to maneuver up to 50 pounds on a regular basis.
• Must be able to obtain/maintain any necessary licenses and/or
certifications.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$25k-31k yearly est. 2d ago
Front Desk Agent
Ameristar Casino Hotel Kansas City 4.6
Kansas City, MO job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Operate hotel reservation system (LMS) and access computerized Casino Management
(CMS) tracking system with the use of the Revenue Management System (ARMS) to
make reservations for customers. Work with Marketing on special event reservations.
Greet hotel guests and perform check-in and check-out procedures
• Greet hotel guests.
• Communicate with Executive Hosts regarding hotel stays.
• Assist Marketing Dept. and Player Dept. in making reservations for special events,
gaming tournaments and parties.
• Assist Food & Beverage Dept. with reservations for food outlets.
• Access LMS, RMS, and CMS systems and be able to make informed decisions
regarding comped, discounted and full rate rooms for hotel guests.
• Possess knowledge of rates, room types, room availability, hotel policies and
procedures.
• Answer any questions guests may have regarding hotel, casino and community.
• Other duties as assigned by management.
Qualifications
• Must have ability to add, subtract, and audit accounts.
• Must be able to handle money accurately and follow established procedures.
• Able to operate the LMS, CMS, and RMS computer systems and read computer
screens.
• Type accurately on a computer keyboard.
• Possess knowledge of credit card transactions using electronic draft system.
• Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$26k-30k yearly est. 12d ago
Hotel Supervisor
Ameristar Casino Hotel Kansas City 4.6
Kansas City, MO job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
• Supervise, train, evaluate work performance, and administer counseling for
staff members.
• Prepare the weekly work schedule and maintain time and attendance records.
• Respond quickly and accurately to guest inquiries regarding hotel procedures and
property information.
• Resolve customer complaints or disputes.
• Able to perform duties of a Hotel Clerk as needed.
• Possess knowledge of room rates, types, availability, hotel policies, and procedures.
• Utilize computer system for various front desk and office procedures.
• Maintain strict accountability of guest coupon books.
• Ensure departmental adherence to applicable company and regulatory policies.
• Other related projects and/or duties as assigned by management
Qualifications
• Three (3) years of experience as a front desk clerk. Supervisory experience
preferred.
• Able to use the company's software systems for hotel management, etc.
• Must have excellent customer service, communication, and interpersonal skills.
• Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.