Banker Foundation Trainee
Trader job in Little Rock, AR
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Banker Foundation Trainee program is approximately 18 months where new Simmons associates rotate throughout various businesses to grow a strong foundation of the banking industry. They learn the strategy, the purpose behind the work, business processes, and most importantly how we serve and support our internal and external customers. Through this process they build connections and begin to identify points of contact that will serve them well throughout their career Simmons. These associates are highly sought after by internal teams, once their program is complete, because of the exposure and broad understanding of the bank they gain through the program.
Essential Duties and Responsibilities
Learns from assigned sponsor the rules/regulations that apply to the specific job.
Works with other associates within each department to become knowledgeable of the procedures and processes handled by the department, including performing the job duties for a period of time.
Participates in programs recommended by leader and sponsor to enhance the knowledge and required activities of the position.
Participates in community involvement and volunteer activities, if part of the department.
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Performs other duties and responsibilities as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations
Ability to read, analyze and interpret financial report and/or legal documents.
Ability to write simple correspondence, routine reports and business correspondence
Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization
Education and/or Experience
BS/BA Degree
Computer Skills
MS Office programs
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
Auto-ApplyPrivate Client Banker - Little Rock Market - AR
Trader job in Little Rock, AR
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
Shares the value of Chase Private Client with clients that may be eligible
Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
Compliance with Dodd Frank/Truth in Lending Act*
High school degree, GED, or foreign equivalent
Adherence to policies, procedures, and regulatory banking requirements
Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
Excellent communication skills
College degree or military equivalent
Experience cultivating relationships with affluent clients
Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: **************************************************************************
Auto-ApplySenior Financial Service Representative III
Trader job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $27.50/hr!
NO weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
As a Senior Financial Service Representative III, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals as well as coaching and training the staff of the branch. Your primary goal is to better understand members financial needs by using a proven methodology that allows you to engage in meaningful conversation. Additionally, you will be responsible for providing training and coaching to the branch staff to ensure a high quality of member service is provided.
Build positive relationships and earn member trust to retain long-term connections
Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal
Use a proven model to identify members needs in order to make financial recommendations
Member account maintenance
Guide and assist members and business partners through loan applications and other member requests
Provide supervision, coaching, and training to the branch personnel by conducting meetings to provide direction and review progress
Assist in the hiring of branch personnel
Handle difficult situations that may arise outside of the scope of other branch personnel
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 4 years' related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyFinancial Clearance Representative (AR)
Trader job in Little Rock, AR
We are looking to grow our team! RevCycle has been in business for over 30 years, and we are extremely focused on developing our employees allowing them to reach their full potential! Work remotely
or
from our Marshfield, WI office location.
Position Summary:
This position is responsible for managing pre-service insurance reviews for our healthcare clients. Representatives will work in a company office or home office environment. The Representative will manage inquiries and concerns related to insurance with the goal of processing each account with accuracy to facilitate successful insurance registration and claims processing. They will learn through classroom training, on-the-job experience and management guidance. They will operate with minimal management guidance to exceed Key Performance Indicators for incoming and outgoing calls, and call review scores. This role is expected to follow company and client policies, procedures, and applicable laws.
Hours: Full Time, Mon-Fri 8:00 AM-5:00 PM CST (9:00 AM-6:00 PM EST)
Benefits:
Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds).
Additional options for Dental/Vision, paid short-term disability and life insurance benefits.
Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment
401K
Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k.
Essential Duties and Responsibilities:
Take calls from patients, insurance companies, and other outside facilities to resolve complex insurance issues
Answers insurance questions on eligibility issues
Uses of required scripts/verbatims, skillfully navigating guidelines to maximize potential recovery on each call
Meets Key Performance Indicators for accuracy in navigating health plans, outbound calls, and inbound calls.
Maintains and performs working understanding of account documentation requirements including notes and codes, making few errors, and requiring less assistance
Skillfully works within the systems and programs used for client services in real time
Adheres to company Core Values and Strategic Anchors
Exceeds performance threshold in annual and/or other performance reviews
Required Knowledge, Skills and Abilities:
Prior work experience in a call center and healthcare customer service setting is preferred
Familiarity with Artiva and Cerner Soarian application is preferred
Working knowledge of medical billing and coding is preferred
Prior work experience in a medical office and/or general understanding of health insurance is preferred
Prior Supervisory experience is welcome in this growing company
Able to communicate clearly, both verbally and in writing, and utilize proper grammar and telephone etiquette and provided electronic tools
Able to navigate multiple computer applications and databases.
Able to communicate on the phone and navigate multiple computer systems simultaneously
Reliable and responsible. Arrives on time and uses time productively
Possesses and demonstrates professional judgement and client services business acumen
Understands sensitive personal information (SPI) and sensitive consumer information (i.e., Protected Health Information (PHI)) while maintaining the confidentiality of this information
Able to use tools provided to compute basic math calculations using addition, subtraction, multiplication, division, and percentages
Self-motivation and committed to career success
Education and Experience, Other:
High School Diploma or equivalent (i.e., GED) required.
Work Environment:
Employee works in a company office and/or home office and sits at a desk during regularly scheduled work hours. Employee will work with an online team utilizing screen monitoring and/or video conferencing. Employee answers and makes telephone calls using a computerized telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources. Employee may occasionally be required to stand or walk short distances along with bend or twist to access lower and higher desk drawers.
Senior Financial Service Representative III
Trader job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $27.50/hr!
NO weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
As a Senior Financial Service Representative III, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals as well as coaching and training the staff of the branch. Your primary goal is to better understand members financial needs by using a proven methodology that allows you to engage in meaningful conversation. Additionally, you will be responsible for providing training and coaching to the branch staff to ensure a high quality of member service is provided.
Build positive relationships and earn member trust to retain long-term connections
Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal
Use a proven model to identify members needs in order to make financial recommendations
Member account maintenance
Guide and assist members and business partners through loan applications and other member requests
Provide supervision, coaching, and training to the branch personnel by conducting meetings to provide direction and review progress
Assist in the hiring of branch personnel
Handle difficult situations that may arise outside of the scope of other branch personnel
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 4 years' related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyBilingual Personal Banker
Trader job in Cabot, AR
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate customer relationships, new and existing account holders, to offer bank products and services
* Follow established policies in accordance with the bank and the supervisor s direction
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Participate in an active sales environment that may require in-store aisle prospecting
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Perform other tasks requested by supervisors as they relate to the bank and its functions
* Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels
Environmental and Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high volume, stressful and noisy environment
* Schedules are prepared based on business need and subject to change at any time
* Operate a computer and other office machinery
* Ability to lift up to 50 lbs.
FNBT is an equal opportunity employer.
Finance Associate
Trader job in Mountain Pine, AR
Job DescriptionDescription:
WinChoice USA is looking for a detail-oriented and motivated Finance Associate to join our team full-time. This position plays a vital role in assisting our sales department with securing customer financing and supporting our accounting team with accounts payable (A/P) and accounts receivable (A/R) functions as needed.
The ideal candidate will have experience in the finance industry - whether through bookkeeping, accounting, banking, or other relevant financial roles - and possess strong organizational skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.
Essential Duties and Responsibilities:
Assist the sales team in securing financing for customer purchases
Process and submit credit applications accurately and efficiently
Communicate with lenders and customers to ensure smooth financing approvals
Provide backup support for A/P and A/R tasks as needed
Maintain organized and accurate financial records
Collaborate with internal teams to resolve billing or payment issues
Perform other general finance and clerical tasks as assigned
Schedule: Full-time In person, 10 AM - 7PM (Last sales call), Monday- Friday
Requirements:
Qualifications:
Education /Experience
High School diploma or equivalent (preferred)
Knowledge, Skills, and Abilities:
Prior experience in bookkeeping, accounting, banking, or other finance-related positions
Strong understanding of financial procedures and documentation
Excellent communication and interpersonal skills
High attention to detail and accuracy
Proficiency in Microsoft Office (especially Excel); experience with accounting software is a plus
Ability to manage time effectively and work independently
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Personal Banker
Trader job in Little Rock, AR
What The Role Is As a Personal Banker you will provide the best-in-class service by processing routine banking transactions while also developing deep customer relationships and a thoughtful understanding of their needs. Through relationship building, you will identify and offer the best and most appropriate personal business financial products and services along with educating your customers on alternative and convenient transaction channels. Personal Banker II team members will be cross-functional in a universal banking model to assist clients with a myriad of needs. This position requires travel to branches as needed within the market.
How You Will Make An Impact
* Support the transactional needs of the banking center and other lines of business, as well as identify opportunities to deepen customer relationships.
* Open and process moderate to complex and consumer and basic small business deposit accounts, providing appropriate solutions/services to businesses for managing their cash flow.
* Enjoy working in a team environment with frequent interactions with fellow teammates and customers.
* Limited origination of simple consumer lending products such as personal loans and credit cards.
* Educate customers on other bank channels including online and mobile banking, interactive (Video) tellers and full-service ATMs that provide convenience and value to customers.
* Meet or exceed individual sales/referrals and activity objectives - measured by an individual sales and referral scorecard.
* Cash handling and adherence to proper balancing procedures.
* Review and maintain knowledge of products, fees, policies and current offers to assist customers with consumer or business product suggestions.
* Explore the customer's financial needs and recommend other bank services and refer customers within the branch when appropriate or to other departments when appropriate.
* Demonstrate compliance with all bank regulations that apply to your position and stay current on regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.
* Create a positive impact within the communities you serve by investing time in Community Reinvestment Act (CRA) activities and financial literacy initiatives.
Who You Are
* Foundational knowledge of sales and service techniques with consumers and small businesses in a structured, goal-based environment preferred.
* Excellent written and verbal communication skills with the ability to solve problems and nurture client relationships even in contentious situations.
Education
* High school diploma required; college coursework preferred.
Experience
* Previous banking or demonstrated sales experience in business, retail or other industries preferred.
* 2 + years of cash handling experience in a banking or retail environment preferred.
Characteristics
* Regular and reliable attendance.
* Works cooperatively with others.
This position does NOT require S.A.F.E. registration at the time of employment.
If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Relationship Banker
Trader job in Little Rock, AR
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.
Job Description:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
Responsibilities:
* Executes the bank's risk culture and strives for operational excellence
* Builds relationships with clients to meet financial needs
* Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
* Grows business knowledge and network by partnering with experts in small business, lending, and investments
* Manages financial center traffic, appointments, and outbound calls effectively
* Drives the client experience
* Manages cash responsibilities
Required Qualifications:
* Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
* Collaborates effectively to get things done, building and nurturing strong relationships
* Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
* Is confident in identifying solutions for new and existing clients based on their needs
* Communicates effectively and confidently and is comfortable engaging all clients
* Has the ability to learn and adapt to new information and technology platforms
* Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
* Applies strong critical thinking and problem-solving skills to meet clients' needs
* Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
* Efficiently manages time and capacity
* Focuses on results while acting in the best interest of the client
* Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
Desired Qualifications:
* Experience in financial services and knowledge of financial services industry, products and solutions
* One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
* Six months of cash handling experience
* Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance
Skills:
* Adaptability
* Business Acumen
* Customer and Client Focus
* Oral Communications
* Problem Solving
* Account Management
* Client Experience Branding
* Client Management
* Client Solutions Advisory
* Relationship Building
* Business Development
* Pipeline Management
* Prospecting
* Referral Identification
* Referral Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Financial Services Representative - State Farm Agent Team Member
Trader job in Maumelle, AR
Job DescriptionBenefits:
Retirement Plan Matching
Bonus based on performance
Competitive salary
Training & development
ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Lee Tuxhorn - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financial services.
Analytical and communication skills.
FINRA Series 7 and 63 licenses preferred.
Personal Banker
Trader job in Benton, AR
Job Description* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
* Follow established policies in accordance with the bank and the supervisor s direction
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Participate in an active sales environment that may require in-store aisle prospecting
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Perform other tasks requested by supervisors as they relate to the bank and its functions
* Regular and predictable attendance and punctuality
* Approval limits will be based upon established authority levels
Environmental and Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high volume, stressful and noisy environment
* Schedules are prepared based on business need and subject to change at any time
* Operate a computer and other office machinery
* Ability to lift up to 50 lbs.
FNBT is an equal opportunity employer.
Personal Banker
Trader job in Cabot, AR
Job Details Cabot Branch - Cabot, AR Full TimeDescription
PRIMARY PURPOSE OF JOB This position is the focal point in the branch for sales, service and/or referral opportunities in support of the overall branch goals and striving to make lifelong relationships with our customers. This position services existing customers and assists customers with transactions. As part of a team, Personal Bankers will play a vital role in living our commitment to the highest ethical standards and maintain the values trusted by our customers and communities.
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank Patch illustrates these ideals.
Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.
ESSENTIAL FUNCTIONS AND PERFORMANCE AREAS
Develops new customer relationships and/or retains and expands existing relationships by proactively identifying customer opportunities utilizing fundamentals of cross-selling to achieve personal and branch goals;
Participates in a welcoming lobby experience, working with or directing customers to an appropriate team member based upon their identified needs and encourages utilization of products when necessary;
Takes ownership of the customer experience, including opening accounts, cross-selling other products and resolving issues as appropriate;
Builds new customer relationships through frequent interactions with customers; proactively contacts customers to ensure customer satisfaction;
Proactively educates customers on utilizing available access channels;
Actively participates in business development opportunities (e.g. phone out-reach, community events or groups, meetings with local businesses) to establish visibility in the community and drive business to the branch;
Assists in resolving difficult customer situations effectively, while delivering friendly customer service and ensuring the highest level of customer satisfaction;
Maintains thorough knowledge of bank policy and procedures required, including but not limited to processing retail and commercial transactions, ATM/ITM settlement, night depository, vault cash, safe deposit, opening/closing procedures, ordering cash, and preparation of cash for shipment and receipt of cash shipment;
Maintains thorough knowledge of bank regulatory requirements included but not limited to Bank Secrecy Act, Regulation CC, Regulation E, Customer Privacy and Information Security;
Maintains proficiency in all bank products and services throughout all delivery channels including; but not limited to, deposit products and electronic services as well as loan products;
Maintains trustworthiness, character, professionalism, confidentiality and honesty in dealing with internal or external customers;
Adheres to Southern Bank Telephone Standards, supporting a favorable environment for open communication and addresses concerns or problems in an open manner;
Maintains attendance with the ability to work a schedule that may include working overtime, nights, weekends and holidays;
May be asked to assist at various branches across Southern Bank's footprint; and,
Completes and performs any other duties as assigned.
Qualifications
KNOWLEDGE, SKILLS AND ABILITIES
Demonstrated positive and helpful attitude toward both internal and external customers;
Good interpersonal communication skills, including the ability to use effective communication skills, understand procedures, and speak clearly to customers, employees and supervisors;
Good computer skills; and,
Excellent customer service skills.
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS
High school diploma or equivalent.
CORE COMPETENCIES
Family & Trust:
Southern Bank team members build relationships based on trust and mutual respect, maintain an inclusive and honest environment and uphold integrity and transparency in all interactions.
Rooted & Service:
Southern Bank team members are committed to serving customers, communities and teams with purpose, professionalism, and respect, while effectively communicating and actively listening to meet their needs.
Innovation & Strength:
Southern Bank team members foster collaboration and continuous improvement, encourage visionary thinking, and strive for excellence to drive the organization forward.
Building Customer Loyalty:
Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
Applied Learning:
Assimilating and applying new job-related information in a timely manner.
Quality Orientation:
Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Full Time Relationship Banker, Wildwood Branch
Trader job in Sherwood, AR
Assist the Branch Manager in executing the sales and growth initiatives within the branch. The Relationship Banker will be responsible for building, deepening, and maintaining customer relationships while delivering excellent customer service at all times. They will also be responsible for cross-selling bank products with a high degree of expertise in Consumer Lending, Credit Card Services, Business Services, and providing quality referrals to Wealth Management. The Relationship Banker may serve as a backup for the branch management team and provide sales and service leadership to the branch team as directed by the Branch Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Building and maintaining customer relationships by opening new accounts, loan applications, and other account maintenance.
* Provide leadership to the branch to provide product and service knowledge proficiency within the team and assist with operational duties as directed by the Branch Manager.
* Help maximize customer adoption to new service concepts by introducing them and educating them how to utilize new service concepts.
* Assist with identifying and calling on prospects for new business under the guidance of the branch manager to help meet the bank's growth initiatives.
* Provide customer problem resolution to meet customers' needs while mitigating risk to the bank.
* In coordination to the Branch Manager, provide oversight of daily task completion relating to new account opening, customer maintenance, and review related items.
* Provide expertise helping to identify and onboard customers with credit card needs and business services.
* Meets and exceeds individual production goals, setting the example to teammates to do the same.
* Identifying and meeting needs of current and potential customers and offering the proper products and services to fit their needs.
* Bring a positive, engaging attitude, acting as an example to fellow teammates each day.
* Engage customers with friendly and professional service that follows FAB&Ts mission statement.
* Participates in sales referral process ensuring customers' needs are met.
* Be very knowledgeable of bank products and services and ability to educate and demonstrate to customers.
* Serve as the product knowledge expert in the area of business services, credit cards, and referrals to Wealth Management for the purpose of business growth and team development. .
* Serve as a CSR on an occasional basis and for weekend rotation purposes.
* May be registered under the National Mortgage Licensing Services.
* Perform any other related duties as required or assigned.
PHYSICAL ACTIVITIES
While performing the functions of this job, the employee is regularly required to reach with hands and arms, talk or hear, sit, use hands to finger, handle, or feel; frequently required to stand, walk; and occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds; and regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; and color vision.
ADDITIONAL INFORMATION
Understand and adhere to all compliance issues, attend training as required and related to this position, including but not limited to the Bank Secrecy Act, Privacy Act, US Patriot Act, and Security.
Relationship Banker II
Trader job in Pine Bluff, AR
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business Simmons Bank is a dynamic regional community bank with the full financial capabilities to meet the unique needs of our customers. We believe in empowering our associates to be a trusted advisor while providing them with the resources of a traditional bank supported by cutting edge technology. We are passionate about guiding our customers through each financial life stage and understand they desire and deserve choices on how they wish to bank.
As a Relationship Banker (RB), you will be responsible for building, expanding, and retaining existing client relationships while providing an exceptional client experience. Relationship Bankers will provide expert financial solutions to existing and prospective clients by assessing their financial needs and offering solutions through bank products and services to help clients accomplish their current and future financial goals. Relationship Bankers will be experts in marketing Simmons solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking events and periodic 'At Work' events. Relationship Bankers are expected to achieve and/or exceed their established individual and branch goals. They may also assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs. It is expected that Relationship Bankers are professional and positive Simmons Ambassadors while meeting and exceeding our client's expectations. All Relationship Banker Positions will receive the same training on all requisite products, services, needs based conversations, and other tools necessary to perform the role.
Essential Duties and Responsibilities
* Responsible to share and recommend the banks full scope of resources with customers, including traditional in branch services, digital capabilities, and business partner resources
* Ensure that individual goals are met through required levels of in person and outbound calling activities that provide an opportunity for us to share valued solutions and recommendations via a needs-based philosophy
* Perform all functions related to opening and closing accounts including assisting customers with the appropriate selection of accounts, performing research of customers' accounts, and complying with BSA and CIP requirements
* Facilitate consumer loan requests: solicit loan requests; maintain knowledge of loan policies and procedures; assist with branch(es)' consumer loan portfolio(s)
* Uncover needs and refer customers to a partner centric team that works with small business, corporate and institutional partners, and mortgage and financial advisors
* Maintain a high level of client satisfaction by engaging our customers and ensuring we are providing an optimal customer experience
* Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
* Process customer requests and transactions in a positive, accurate and professional manner while engaging in a genuine conversation to help identify needs and recommend solutions
* Performs other duties and responsibilities as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and/or ability required.
Skills
* Ability to effectively motivate and present information in one-on-one and small group situation, to customers, clients and other employees in the organization
* Embrace a team centric approach to collectively help our customers in an ever evolving and fast paced banking environment
* Coach and lead the branch team according to process and protocol in the absence of an AFCM
Education and/or Experience
* HS Diploma/GED
* Two years customer-facing and goal-oriented experience
* This position requires registration with the National Mortgage Licensing System and Registry (NMLS) and/or
* Obtain an NMLS license after employment. Please refer to (http:/mortgage.nationalwidelicensing.org) for more information
Computer Skills
* MS Office programs
* Understand and utilize social media platforms to help share brand awareness and obtain market knowledge
Other Qualifications (including physical requirements)
* Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and minimal overnight and/or out of town)
* Ability to provide support and guidance at other banking institutions within the market
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
Auto-ApplyFinancial Service Representative
Trader job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $24/hr!
NO Weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
As a Financial Service Representative, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.
Build positive relationships and earn member trust to retain long-term connections
Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal
Use a proven model to identify members needs in order to make financial recommendations
Member account maintenance
Guide and assist members and business partners through loan applications and other member requests
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 2 years' related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyFinancial Service Representative
Trader job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $24/hr!
NO Weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
As a Financial Service Representative, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.
Build positive relationships and earn member trust to retain long-term connections
Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal
Use a proven model to identify members needs in order to make financial recommendations
Member account maintenance
Guide and assist members and business partners through loan applications and other member requests
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 2 years' related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyPersonal Banker
Trader job in Little Rock, AR
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
* Follow established policies in accordance with the bank and the supervisor s direction
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Participate in an active sales environment that may require in-store aisle prospecting
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Perform other tasks requested by supervisors as they relate to the bank and its functions
* Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels
Environmental and Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high volume, stressful and noisy environment
* Schedules are prepared based on business need and subject to change at any time
* Operate a computer and other office machinery
* Ability to lift up to 50 lbs.
FNBT is an equal opportunity employer.
Relationship Banker
Trader job in Pine Bluff, AR
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.
Job Description:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
Responsibilities:
* Executes the bank's risk culture and strives for operational excellence
* Builds relationships with clients to meet financial needs
* Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
* Grows business knowledge and network by partnering with experts in small business, lending, and investments
* Manages financial center traffic, appointments, and outbound calls effectively
* Drives the client experience
* Manages cash responsibilities
Required Qualifications:
* Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
* Collaborates effectively to get things done, building and nurturing strong relationships.
* Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
* Is confident in identifying solutions for new and existing clients based on their needs.
* Communicates effectively and confidently, and is comfortable engaging all clients.
* Has the ability to learn and adapt to new information and technology platforms.
* Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
* Applies strong critical thinking and problem-solving skills to meet clients' needs.
* Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
* Efficiently manages time and capacity.
* Focuses on results, while acting in the best interest of the client.
* Can be flexible to work weekends and/or extended hours as needed.
Desired Qualifications:
* Experience in financial services and knowledge of financial services industry, products and solutions.
* One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
* Six months of cash handling experience.
* Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance
Skills:
* Adaptability
* Business Acumen
* Customer and Client Focus
* Oral Communications
* Problem Solving
* Account Management
* Client Experience Branding
* Client Management
* Client Solutions Advisory
* Relationship Building
* Business Development
* Pipeline Management
* Prospecting
* Referral Identification
* Referral Management
Minimum Education Requirement:
* High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bilingual Personal Banker
Trader job in Little Rock, AR
Job Description* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate customer relationships, new and existing account holders, to offer bank products and services
* Follow established policies in accordance with the bank and the supervisor s direction
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Participate in an active sales environment that may require in-store aisle prospecting
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Perform other tasks requested by supervisors as they relate to the bank and its functions
* Regular and predictable attendance and punctuality
* Approval limits will be based upon established authority levels
Environmental and Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high volume, stressful and noisy environment
* Schedules are prepared based on business need and subject to change at any time
* Operate a computer and other office machinery
* Ability to lift up to 50 lbs.
FNBT is an equal opportunity employer.
Financial Service Representative - Float
Trader job in North Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $24/hr!
NO Weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
In this role, you are required to float to various branch locations between North Little Rock, Jacksonville, Sherwood, Cabot, and Searcy. Your home branch will be in North Little Rock. Mileage reimbursement included.
As a Financial Service Representative, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.
Build positive relationships and earn member trust to retain long-term connections
Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal
Use a proven model to identify members needs in order to make financial recommendations
Member account maintenance
Guide and assist members and business partners through loan applications and other member requests
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 2 years' related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-Apply