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TriMech Solutions, LLC jobs in Richmond, VA

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  • Accounts Receivable/Client Support Specialist

    Trimech Solutions, LLC 3.4company rating

    Trimech Solutions, LLC job in Glen Allen, VA

    PROFILE The Accounts Receivable/Client Support Specialist position is a cross functional role that will assist in invoicing, collections and resolving client issues. This position is expected to closely monitor the aging of accounts receivable and initiate appropriate steps to facilitate collection of invoices from clients and ensure that all client accounts are reconciled, kept current and paid within payment terms. The position also consists of a variety of financial, clerical, and administrative duties including, but not limited to preparing data entry and resolving routine problems. This position interacts regularly with both external and internal customers. This person will work with under the direct supervision of the Accounts Receivable Supervisor. DUTIES AND RESPONSIBILITIES * Researches and investigates client account issues, and monitors accounts as appropriate * Reconciles and sends out statements of account to clients and ensures that all information appearing on them is accurate and complete. * Respond to client inquiries in an accurate and timely manner. * Monitors, controls and resolves non-payments, delayed or delinquent payments, and other anomalies * Responds to inquiries and researches and resolves problems related to client-related transactions * Submits credit memo and client refund requests for processing as needed * Monitors A/R holds on customer accounts * Identify errors or discrepancies and resolve before processing * Work with Client Support team to support requests. * Address a variety of issues on a daily basis that come to the team both internally and externally. * Assist with any onboarding of new clients. This may include completing various set-up forms, completing reps and certs or provide banking information. * Assist with processing credit card payments. * Collect tax exemption forms from clients; updating client records * Collect on past due invoices. * Assist in any way necessary to help with the invoicing and collection of client balances. * Handle additional tasks as requested by the Accounts Receivable Supervisor SKILLS AND REQUIREMENTS * At least 2-4 years' experience in accounts receivable and/or collections role * In the accounts receivable world, understand what credits and debits are; their affect on client's payment history * Strong customer service skills * Ability to work within a team to troubleshoot problems and come up with solutions * Comfortable speaking on the phone with clients in respectful and courteous manner. * Act with a sense of urgency to address client issues and questions. * Comfortable with tactfully discussing collection issues with clients. * Ability to take initiative and work proactively. * Strong problem-solving and analytical skills, quick thinking * Strong verbal and written communication skills. * Strong interpersonal skills. * Ability to work independently, resourcefully seek answers, and remove obstacles. * Ability to work collaboratively in a team environment. PERKS AND BENEFITS * Flex PTO * Competitive Group Benefits Plan * Wellness Program * Social Events * Summer Hours
    $38k-56k yearly est. 28d ago
  • Sr. Tech BDM, US Fed HPC/Adv Comp

    Amazon Web Services, Inc. 4.7company rating

    Arlington, VA job

    Would you like to be part of a team that is redefining the IT industry for the Federal market? Amazon Web Services (AWS) is leading the next paradigm shift in computing, and the AWS Government Regions team is seeking an experienced Senior Technical Business Development Manager to develop and lead go-to-market strategies for HPC/Accelerated Compute solutions in the federal and regulated industry space. In this role, you will focus on identifying and developing business development and growth strategies that address critical HPC requirements for AWS Government Regions customers, while building and executing campaigns that drive out-year growth. The ideal candidate will possess deep understanding of cloud computing and HPC architectures and operations (on-prem and/or cloud); demonstrated experience executing HPC campaigns in the US federal market (on-prem and/or cloud); and proven success influencing product management and introducing new products into federal and regulated markets. Knowlege/experience with controlled unclassified and classified cloud computing infrastructure and applicable compliance and security requirements preferred. You will be responsible for developing partnership and deal strategies, managing strategic customer relationships, and driving top-line revenue growth for the federal HPC business. Success in this role requires the ability to think strategically about business, product, and technical challenges, while effectively working with cross-functional teams and driving performance goals. Candidates must be able to craft compelling value propositions, develop business case/financial proposals, and influence technical decisions at senior and executive levels. Key job responsibilities As a Sr. Technical Business Development Manager, HPC/Advanced Computing, you will: • Research, identify and develop strategies to expand business in HPC for federal and regulated industry customers in AWS regions, with particular emphasis on AWS Government Regions adoption; including creation of new capabilities and solution sets to meet customer requirements and address emerging trends. • Work with cross functional teams (sales, solutions architecture, product engineering, etc.) to validate customer requirements, perform feasibility studies and proofs of concept, and define and drive pathways to production adoption. • Identify specific customer segments, industry verticals and partner markets to approach with targeted value propositions and business case proposals for HPC in AWS Government Regions. Work with the AWS capture, sales and partner development teams to build and qualify pipeline and support partner/customer engagement through the entire sales and business development cycle. • Research and develop business cases to support detailed product feature requests for federal and regulated industry HPC use cases and workload classes. • Define, develop and manage HPC-focused AWS programs and initiatives tailored to US Federal and regulated industry customers. • Collect, create, and manage the creation of sales and marketing collateral to facilitate the business development process. • Monitor customer onboarding and adoption; develop approaches to increase adoption, revenue growth rates and workload retention rates for HPC workloads in AWS Government Regions. This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance. BASIC QUALIFICATIONS- Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience explaining complex technical concepts to various business and technical audiences - Experience in ownership of projects and communicating timelines and executing independently - 7+ years of a combination of architect/operator, business development, sales, and/or product management experience in HPC, specifically for solutions targeted to Defense and National Security and US federal government use (US federal agencies, Defense Industrial Base, federal system integrator, HPC OEM or enterprise software development industry) - Strong presentation, verbal communication, written skills and the ability to articulate complex concepts to cross functional audience PREFERRED QUALIFICATIONS- MBA - Strong technical competency in the areas of cloud computing, web services and enterprise software. - Strong organizational skills and attention-to-detail along with the ability to multi-task and prioritize well in a fast paced, dynamic work environment. - Strong analytical orientation; comfort using databases/analytical tools and making data-based decisions - Experience with compliance/security regimes germane to Defense and National Security and the broader US Federal market (e.g. DoD SRG, ICD503, NIST, CMMC, ITAR, DFARS, FedRAMP, FIPS). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $73k-103k yearly est. 2d ago
  • Software Development Manager, Selling Partner Engagement

    Amazon Stores 4.7company rating

    Detroit, MI job

    At Selling Partner Experience, we're seeking a Software Development Manager to lead our dynamic team in technical product development, delivery, and operations of the Next Generation Selling (NGS) Command Center. You will obsess over and own creating globalized experiences that present tailored and prioritized calls to action, in the form of notifications, insights, and metrics. These experiences enable sellers to understand their business performance and help them decide what goals to achieve. Success in this role is defined by delivering experiences that increase Selling Partner productivity, delivering concrete business outcomes that accelerate the Amazon flywheel. Key job responsibilities - Lead the development and implementation of desktop and mobile Seller/Vendor experiences within service-oriented and micro-frontend architectures. - Manage the entire software development lifecycle, from planning and prioritization to design and delivery. - Ensure the delivery of high-quality, scalable, and innovative software solutions. - Foster a culture of excellence in software engineering practices. - Model Amazon's Leadership Principles to those around you. - Challenge the status quo and drive a vision of continuous invention. - Collaborate with cross-functional teams to translate complex data dependencies, new AI and ML technologies, and challenging constraints into user-friendly and delightful tools for customers - Drive team growth and development through recruiting, mentoring, and leadership. - You will collaborate with Product, UX, and Science teams to align customer needs and business goals. A day in the life - As a leader of an Amazon two-pizza software team, you will be responsible for a group of engineers and their development, delivery, and growth. This team is critical in helping Amazon Selling Partners understand clearly & confidently how their business is doing & what actions they need to take. - This role offers a chance to innovate in developing web and mobile applications at scale, and experiment with new Recommendation/Personalization technologies across complex business domains. - You will be an exemplary leader who supports and develops great talent, holds a high bar for technical operations, and continuously delivers what customers need. BASIC QUALIFICATIONS- 3+ years of engineering team management experience - 7+ years of working directly within engineering teams experience - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 4+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers - Experience in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $166.4k-287.7k yearly 22h ago
  • Cyber Security Engineer Lead

    Mantech 4.5company rating

    Springfield, VA job

    MANTECH seeks a motivated, career and customer-oriented Cyber Security Engineer Lead to join our team in Springfield, VA. The Cyber Security Engineer Lead is responsible for the detection, identification, analysis, and reporting of cyber threats, intrusions, anomalous activities, and potential misuse of systems. This role supports the protection of customer's digital assets and sensitive data through the administration, monitoring, and continuous improvement of cybersecurity technologies and processes. Responsibilities include but are not limited to: Threat Detection & Response: Identify, assess, and report potential cyber-attacks, intrusions, and abnormal system behaviors. Participate actively in incident response and recovery activities. Technology Administration: Administer and maintain systems supporting Identity Management, Privileged User Access, Access Control (firewall), End Point Protection, Internet Protection, Vulnerability Scanning, and Security Information and Event Management (SIEM) tools. Mitigation & Remediation: Develop and implement enterprise-level mitigation strategies to address complex vulnerabilities. Operational Support: Ensure proper installation, testing, patching, upgrading, and performance of cybersecurity tools and applications. Maintain system resiliency and availability across all managed technologies. Policy Enforcement & Compliance: Enforce cybersecurity policies, standards, and best practices in alignment with ManTech's security framework and regulatory requirements. Leadership & Collaboration: Lead or participate in cross-functional projects and initiatives. Provide technical mentorship and subject matter expertise to junior team members.; Continuous Improvement: Interpret internal and external cybersecurity trends and business challenges; recommend and implement innovative solutions to strengthen the enterprise security posture. Monitor intrusion detection and prevention systems and other security event data sources; determine if security events monitored should be escalated to incidents and follow all applicable incident response and reporting processes and procedures. Minimum Qualifications: Bachelor's Degree in Cybersecurity, Information Technology, Computer Science, or a related Cyber Security field. Certified Information Systems Security Professional (CISSP) certification (required within 6 months of assignment to the position, otherwise failure to obtain certification within 6 months of assignment to the position may result in removal). 8+ years of relevant cybersecurity experience, including hands-on technical administration and operational security support. Strong analytical and problem-solving abilities Deep knowledge of cybersecurity frameworks, principles, and technologies Proficiency in SIEM, endpoint protection, and identity management tool Must be able to travel up to 25% Preferred Qualifications: Have a good understanding of DISA compliance directives and recommend having knowledge of the JSIG. Ability to lead small teams or projects Excellent communication and influence skills; Strong judgment in identifying and mitigating security risks Correlate data from intrusion detection and prevention systems with data from other sources Clearance Requirements: Must have current/active TS/SCI with the ability to obtain and maintain a Yankee White security clearance Physical Requirements: Must be able to remain in a stationary position 50% The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $73k-96k yearly est. 3d ago
  • Applied AI Interface Engineer

    Mantech 4.5company rating

    Alexandria, VA job

    MANTECH seeks a motivated, career and customer-oriented Applied AI Interface Engineer to join our team in Alexandria, VA. As part of the position, you will act as a Software Engineer designing and implementing services and components for AI applications. Responsibilities include but are not limited to: Designs and builds User Interfaces using modern UX/UI standards. Develops, implements, and maintains full-stack software solutions for AI-enabled applications. Works closely with the Software Architect to understand project requirements and translate them into technical specifications. Develops and integrates AI and ML capabilities on a cloud-hosted data platform that supports significant market adoption, high performance, and strict access control and governance. Stays current with advancements in AI, machine learning, and software engineering, incorporating best practices into the development process. Documents software designs, code, and processes to ensure maintainability, scalability, and knowledge sharing among team members. Participates in code reviews and provides constructive feedback to peers to ensure code quality, adherence to coding standards, and knowledge transfer within the team. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 4 or more years (2 with Master's) of experience in software development, systems integration, data management, or related fields. Proficiency in JavaScript, including familiarity with modern frameworks and libraries such as React, Angular, or Vue.js. Solid knowledge of HTML and CSS, including responsive design principles and front-end workflows. Knowledge of Python and REST API frameworks. Basic understanding of user interface (UI) and user experience (UX) design principles, with the ability to collaborate with designers to translate wireframes into functional code. Problem-Solving Skills: Strong analytical and problem-solving abilities, with the capacity to debug and resolve issues related to front-end code. Experience with Generative AI including API access to large language models (LLMs). Preferred Qualifications: Experience with Docker, Kubernetes, or other containerization technology. Experience working in AWS environments. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in a team-oriented environment. Experience working with data ingest and transformation. Clearance Requirements: Must possess a current and active TS/SCI clearance Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
    $63k-79k yearly est. 1d ago
  • Business Process SME

    Hexaware Technologies 4.2company rating

    Cooksville, IL job

    Experience in writing user stories in the proper user story formats Seeking a Business Process Subject Matter Expert (SME) to lead process analysis, design, optimization, and governance efforts. The SME will partner with business stakeholders, IT, and project teams to translate strategic objectives into efficient and compliant end-to-end processes that improve effectiveness, reduce risk, and enable automation. Key responsibilities Act as the primary business authority on end-to-end processes within the assigned domain, providing deep operational knowledge and decision support. Analyze current-state processes to identify inefficiencies, bottlenecks, compliance gaps, and opportunities for automation or cost reduction. Design and document future-state processes, detailed process maps, policies, procedures, and standard operating procedures (SOPs). Define business requirements, acceptance criteria, and process KPIs to support solution delivery, automation, and continuous improvement. Collaborate with stakeholders to prioritize process changes, build business cases, and estimate benefits and risks. Work closely with IT, solution architects, and developers to ensure technical solutions align with business needs and process design. Support implementation of process changes, including testing, training, and adoption activities; validate that solutions meet business requirements. Establish and maintain process governance, controls, and compliance standards; monitor process performance and lead remediation where needed. Mentor and enable process owners and frontline teams to sustain improvements and incorporate best
    $68k-83k yearly est. 3d ago
  • Patient Experience Representative

    Banyan Health Systems 3.7company rating

    Cutler Bay, FL job

    Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it. We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect. If you share these beliefs and want to join us to make a difference, please take some time to read the post below. REESPONSIBILITIES: The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Essential Functions: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party. Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc. Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served. Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client. Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc. Education and/ or Experience: High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred. Ability to work on word processing/internet software is needed for this position. Bilingual : English / Spanish Job Type: Full-time Benefits: Dental insurance Health insurance Life insurance Vision insurance Work Location: In person
    $24k-29k yearly est. 3d ago
  • Delivery Executive

    SDI Presence 3.9company rating

    Chicago, IL job

    Company SDI Presence LLC is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services. SDI serves major airports, utilities, commercial real estate portfolios, and government agencies across the U.S. Visit us at ******************* and connect with us on X and LINKEDIN. Summary The Delivery Executive provides leadership across multi-disciplined teams and ensures the successful execution of client initiatives from planning through delivery. The Delivery Executive acts as the CEO of the project or engagement with their assigned account(s). The role carries clear responsibility for financial oversight of assigned projects and accounts, including oversight of revenue performance, cost management, and overall profitability. This leader mentors and develops project teams, shapes technical strategy, and upholds excellence in system design and implementation. The Delivery Executive strengthens client relationships at all levels, actively manages customer satisfaction, and supports business development efforts by identifying opportunities for account growth and new engagements. Responsibilities Achieve revenue and profitability targets consistent with SDI budget expectations Maintain project plan(s) and report status on a set timeframe (i.e. weekly, bi-weekly or monthly) Oversee all phases of project delivery from planning through implementation Establishes and maintains reporting of SLA or other methods of governance consistent with contractual obligations Ensure adherence to project quality standards and SDI delivery methodology Directs the implementation and execution of new/upgraded systems via well-defined plans including procedures, deadlines, and accountability Drive client satisfaction through proactive engagement and clear communication Support business development teams on pursuits and proposal efforts Serve as account leader with responsibility for strategic alignment and client growth Manage the activities and performance of project leaders and technical staff Identify hiring needs and participate in interviewing and selection Determine and coordinate training needs for project teams Development of effective working relationships with key clients to facilitate communication and technology understanding Coordinate consistent, efficient communication with clients and business development Coordinate activities between business development, portfolio executives, marketing, finance, and legal Quality Assurance and overall productivity standards Ensure compliance with contractual obligations including service levels and performance reporting Supervisory oversight and responsibility for cost, schedule, and technical performance Ensures Program performance and customer satisfaction Assure that consistent governance, documentation, process and procedure strategies are in place for all supported systems Resolution of escalated problems or queries to the client's satisfaction, and implementation of actions to prevent a recurrence Work with the business areas to plan and schedule any work that impacts availability and future usability Supervisory Manage the activities of multiple technology leaders and other project resources Validate the time and expense entry process for the account Ensure the annual review process is followed for project team members Manage the project team's utilization Accounting / Financial Manage program and project budgets and coordinate invoicing Prepare biweekly invoices and monitor outstanding receivables Provide regular forecasts for revenue, cost, and margin Contribute to account planning and update sales pipeline activities Monitor and follow-up on all outstanding project Account Receivables Maintain estimate-to-complete (ETC) project financials Update sales pipeline Metrics for Success Achievement of revenue and margin targets Growth of client revenue High levels of client satisfaction Requirements Bachelor's degree in a related field Ten or more years of experience in a consulting environment with leadership of large delivery teams Experience managing and executing traditional design and build phases for security or infrastructure related projects Excellent written, oral and listening communication skills Professional communication skills for client support Strong analytic and troubleshooting skills Excellent project management skills, including the ability to lead, facilitate, and organize Proven leadership and interpersonal effectiveness Self-direction and strong personal accountability Flexible schedule for off-hour responsibilities/emergencies Commitment to SDI values and service excellence Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer Statement SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time. Staffing Firms SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.
    $99k-129k yearly est. 22h ago
  • Global Safety Director, Critical Facilities

    Work Wise Talent 3.8company rating

    Herndon, VA job

    We are a Global Data Center company with sites in N & S America, Europe & Asia. With major offices in Herndon, Denver, and Europe, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions. The Director, Global Safety will be based in Herndon, VA and will lead the company's global Safety program across data center construction and operations. The role defines the global safety strategy, develops and maintains policies and standards, and ensures compliance with regulatory and ISO 45001 requirements while driving continuous improvement through data, incident learning and strong stakeholder engagement. The objective is to protect employees, contractors, visitors and assets, and to build a consistent safety culture across mission-critical facilities worldwide. ** Relocation to Herndon VA area or Denver CO Offered** Primary Responsibilities Develop, implement and maintain global Safety policies, procedures and standards across construction, commissioning and operations. Provide oversight and support to regional safety programs, ensuring consistent execution and alignment with global standards. Conduct HSE audits and inspections across data center projects and operational sites to evaluate performance, ensure compliance and drive corrective actions to closure. Lead incident investigations, root cause analysis and corrective/preventive action programs; ensure learnings are shared and adopted across regions. Develop and deliver global safety training and onboarding programs; monitor completion and effectiveness for employees, contractors and vendors. Maintain safety reporting systems, logs and documentation, including regulatory filings (OSHA or international equivalents) and ISO 45001 documentation. Monitor leading and lagging indicators, analyze safety performance trends and prepare safety reporting for regional and global leadership. Partner with Operations, Engineering, Construction and Procurement to embed safety requirements into project planning, design reviews and site execution. Oversee contractor and vendor safety management, including onboarding, verification of certifications, work plans and field compliance checks. Support emergency response planning, incident notifications and business continuity activities related to safety. Promote HSE culture and initiatives through leadership visibility, communication and engagement across global sites. Travel 25-50%, including international travel to provide on-site presence at project or operational locations when required. Requirements Bachelor's degree in Occupational Health & Safety, Environmental Science, Engineering or related field; Master's preferred. 10+ years of experience leading HSE programs across construction and/or operational environments; mission-critical or data center experience strongly preferred. Demonstrated success implementing safety programs across multiple sites or regions, including contractor/vendor oversight. Hands-on experience conducting incident investigations, root cause analysis, risk assessments and HSE audits, and driving corrective actions to closure. Professional certifications such as CSP, CIH or NEBOSH preferred. Demonstrated ability to lead or transform safety programs across multiple sites or geographies. Able to manage multiple priorities and deadlines in a fast-moving environment while maintaining attention to detail. Strong analytical skills with the ability to interpret safety metrics and use data to guide decisions and improvement actions. Advanced knowledge of OSHA and international/regional safety regulations; familiarity with ISO 45001, NFPA/ANSI and high-risk hazards common in mission-critical environments. Proficient in incident investigation and root cause methodologies, risk assessments and safety audits. Proficient in Microsoft Office and safety reporting platforms; able to build executive-ready reporting and presentations. Strong organization, follow-through and accountability skills.
    $89k-129k yearly est. 22h ago
  • ServiceNow Product Consultants

    Gebbs Consulting 4.3company rating

    Reston, VA job

    GeBBS Consulting is a healthcare technology professional services and consulting firm based in Towson, Maryland servicing clients throughout the US. We are celebrating our 28th year in business. We have two divisions: 1) Hospital / Provider Practice 2) Managed Care / Payer Practice - we work directly with health plans (very strong in the Blue Cross Blue Shield space). GeBBS Consulting has over two decades of experience supporting healthcare clients throughout the US. We are currently hiring ServiceNow Product Consultants and Business Analysts to support one of our LARGEST and long-term Blue Cross Blue Shield partners! Summary: The hired consultants will support a ServiceNow product implementation specifically for CSM and ITSM modules. Location: Hybrid, 1-2 days a week onsite in Reston, VA. Candidates MUST reside in DC, MD, VA areas. Required Skills: 6+ years of experience in a Product Owner or Business Analyst role Experience building a product roadmap for ServiceNow or Salesforce for a contact center or customer service environment. (ServiceNow strongly preferred) Experience with Scaled Agile Framework (SAFe) If you are interested in exploring this career opportunity with GeBBS Consulting, please reply with your current resume and the best time to contact you. Recruiting Fraud Over the past year, online recruitment scams have increased frequently, impacting both applicants and employers. To help protect yourself against potential scammers, please note the following recruitment practices employed by GeBBS Consulting. GeBBS Consulting uses a single domain name for all recruiting activities and all Authorized GeBBS Consulting Recruiters use the same domain name for all email correspondences. The official GeBBS Consulting domain is gebbsconsulting.com. If you receive emails or are directed to an email other than GeBBSconsulting.com, you are not responding to GeBBS Consulting. GeBBS Consulting screens applicants through a combination of over-the-phone, video and in-person meetings. GeBBS Consulting will never ask a candidate for payment of any kind as part of the hiring or onboarding process.
    $71k-103k yearly est. 3d ago
  • Associate Project Manager

    Agilant Solutions, Inc. 4.0company rating

    Naperville, IL job

    Agilant Solutions is seeking an Associate Project Manager to join our team. In this role, you will support the Senior Manager, PMO and collaborate with cross-functional teams to help ensure successful project delivery. You will assist with coordinating project activities, communicating with stakeholders, monitoring timelines, and keeping project documentation organized and up to date. This is an excellent opportunity for someone who is eager to learn, grow, and contribute to meaningful initiatives. Job Requirements Assist the Project Manager with planning and executing projects using Agile methodologies. Coordinate project tasks, schedules, and cross-team handoffs. Communicate with team members, stakeholders, and clients to help ensure project requirements are clear and met. Monitor project timelines and budgets and flag potential delays or risks. Track project progress and provide regular updates to the project team and stakeholders. Ensure project documentation is accurate, organized, and maintained throughout the project lifecycle. Assist with identifying risks, managing issues, and documenting scope changes. Participate in project meetings and contribute input, next steps, and follow-up items. Help maintain project plans, timelines, and task boards (e.g., Jira, ADO, or similar tools). Support the project team with coordination, communication, and task management to help keep work moving forward smoothly. Personal Skills Strong communication and interpersonal skills with a proactive approach to sharing updates. Excellent organizational skills and high attention to detail. Ability to manage multiple tasks and prioritize effectively. Comfortable working independently and within a team environment. Willingness to learn, take direction, and expand responsibilities over time. Clear and concise verbal and written communication skills, especially when documenting tasks or project details. Positive attitude, accountability, and a problem-solving mindset. Professional Experience Bachelor's degree in a relevant field or equivalent experience. 1-2 years of project management or related experience. Familiarity with project management tools (e.g., Jira, ADO, Smartsheet, Trello, or similar). Basic understanding of Agile methodologies and software development lifecycles. Proficiency in Microsoft Office, especially Excel and PowerPoint. Compensation 45k-52k per year 16 paid days off and 10 paid holidays per year Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k) Paid training and advancement opportunities Equal Opportunity True Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
    $131k-269k yearly est. 2d ago
  • Operations Specialist

    Talent Software Services 3.6company rating

    Hialeah, FL job

    Are you an experienced Operations Specialist to can excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Operations Specialist to work at their company in Hialeah, FL. First point of contact for inquiries received in the Latam (Brazil) Client Servicing department from high-revenue clients via email or phone channel. Day-to-day activities will include being responsible for reading, analysing and/or determining appropriate handling and resolution of requests. Requests consist of treasury, cash management, card and/or depository products. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support. Qualifications: Fluent English and Portuguese - Spanish a Plus Microsoft Office Strong attention to detail Preferred: 1-2 years Banking/Financial industry experience. 1 year of experience working with customers. Oral & Written Communication Active Listening Time Management Critical Thinking Relationship Building Collaborating Quality Assurance Problem Solving Multitasking (i.e., the ability to navigate multiple computer systems while interacting with the customer) Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Word
    $46k-70k yearly est. 3d ago
  • Scheduling Manager

    Imperium Global 4.0company rating

    Miami, FL job

    THE COMPANY: One of the Southeast's 100% employee owned, leading general contractors is undergoing significant growth in South Florida. With a diverse project portfolio and a pipeline of significant upcoming work, the company continues to expand its footprint. The firm is widely recognized for their employee-centric values, commitment to diversity and meritocratic culture, this is an opportunity to join a respected, employee-owned builder with strong financial momentum, and partner with project leaders. THE POSITION: The Project Scheduler will play a key role in planning, coordinating, and maintaining schedules for large-scale vertical construction projects, typically ranging from $40M to $100M. This position requires strong communication skills, technical scheduling expertise, and the ability to collaborate closely with project teams, designers, clients, and trade partners. This is a high-impact role supporting active and future projects in the Miami region, with long-term growth potential. RESPONSIBILITIES: Develop detailed construction schedules with input from project management, design partners, clients, and internal stakeholders. Maintain, update, and analyze schedules throughout the project lifecycle, providing clear reporting and insights. Perform cost and resource loading across planning, design, procurement, construction, and closeout phases. Review schedules submitted by designers, contractors, and external partners to ensure accuracy and alignment. Conduct time-impact analyses, evaluate delays, and recommend appropriate schedule adjustments. Produce baseline schedules, monthly updates, narratives, and executive-level reporting. Oversee schedule setup, compliance with internal standards, and process best practices across multiple projects. Support risk assessment efforts and identify opportunities for schedule optimization. REQUIREMENTS: Minimum 5-7 years of experience as a construction scheduler. Background in vertical construction on projects valued between $40M and $100M. Proficiency in Oracle Primavera P6 and Microsoft Project. Ability to interpret design and construction drawings. Bachelor's degree in Engineering, Architecture, Construction Management, or a related field preferred. WHY APPLY: Opportunity to join a highly respected, employee-focused construction organization recognized nationally for workplace excellence. Take on a critical scheduling role supporting major projects and long-term regional growth. Access to clear advancement pathways within project controls and operations. Collaborate with experienced, high-performing teams in a supportive and growth-oriented culture. BENEFITS: Competitive base salary + performance bonus. Comprehensive medical, dental, and vision plans. Life insurance, accident and critical illness coverage. Generous PTO package including vacation, sick leave, holidays, and summer hours. Employee Stock Ownership Plan (ESOP) and 401(k) with company match. Additional perks such as tuition reimbursement, technology allowance, and financial wellness resources.
    $64k-94k yearly est. 1d ago
  • Executive Director, Quality Engineering (SDET)

    The Judge Group 4.7company rating

    Chicago, IL job

    Why This Role Matters: You're not just filling a seat-you're shaping the future of how we build, test, and deliver software at scale. This is a mission-critical leadership role designed for someone who thrives on transforming complexity into clarity and driving excellence across every layer of the organization. If you've ever wanted to leave a legacy of world-class engineering practices, this is your stage. What You'll Own: You'll be the architect and evangelist of our enterprise-wide Quality Engineering strategy-a blueprint that sets the gold standard for governance, compliance, and modern testing practices across all teams. Your influence will ripple through every pillar of the organization, ensuring that quality isn't just a checkbox, but a culture. Define the QE Playbook: Establish governance frameworks, enforce standards, and set policies that become the backbone of our engineering excellence. Drive Modernization: Champion automation, DevOps, and shift-left testing to slash cycle times and elevate quality. Think big: reducing environment readiness from 4 weeks to 1 week. Lead with Metrics: Build a data-driven quality ecosystem-100% coverage, zero leakage into production, and velocity gains that redefine “doing more with less.” Governance & Influence: Run steering committees, executive reviews, and cross-functional forums that align product, development, and testing under one cohesive vision. Innovation in Practice: Design and implement automation frameworks, test data management strategies, and environment provisioning that scale with speed and precision. Risk & Compliance: Align QE practices with regulatory and security mandates without slowing down innovation. Your Leadership Impact: You'll lead 4-5 direct reports, each managing specialized teams (5-10 people) in: Test Environment Management Test Automation Test Data Management KPI & Governance This is a high-visibility role-you'll be the voice of quality in executive rooms and the hands-on leader who ensures delivery teams have the tools, environments, and data they need to succeed. What We're Looking For: Proven QE Visionary: 15+ years in Quality Assurance for complex systems and large-scale programs. Automation Guru: Deep experience in designing and deploying automation frameworks, CI/CD pipelines, and DevOps quality gates. Strategic Influencer: Ability to define enterprise-wide standards and lead organizational change with confidence. Metrics-Driven Leader: Skilled in risk-based validation and quality reporting that drives decisions. Tech Savvy: Familiarity with microservices, event-driven architecture, and emerging tech like AI/ML in QE. Cloud Expertise: Hands-on experience with large-scale cloud-native projects (AWS preferred). Regulatory Mindset: Comfortable navigating governance, compliance, and audit requirements. Technical Toolkit: Jira, Jenkins, automation frameworks, test management tools, defect tracking systems, and cloud foundational services (AWS VPCs, EC2, Security Groups). Education: BS in Computer Science, Information Systems, or equivalent technical discipline. Why You'll Love It Here: This isn't just about testing-it's about building a culture of quality that accelerates innovation. You'll have the autonomy to make bold decisions, the authority to influence enterprise strategy, and the resources to turn vision into reality. If you're passionate about transforming QE into a competitive advantage, we want you on our team.
    $83k-107k yearly est. 1d ago
  • Product Manager - BA/DA

    Hexaware Technologies 4.2company rating

    McLean, VA job

    Responsibilities: Business-person who has knowledge of secondary mortgage, securitization and communicate with IT and business team in business terminology and provide business inputs / flow / processes etc. Can be able to discuss business with client's PO / PA and IT team leads. At the same time, he can help DEV Team to resolve their doubts about business requirements. Agile knowledge is added advantage. Experience and knowledge of secondary mortgage, securitization is must. Key responsibilities: - Define and own product strategy, roadmap and release plans for secondary mortgage market and securitization capabilities. - Lead the product vision, roadmap and execution for systems and processes that support the secondary mortgage market, with a strong emphasis on securitization workflows and investor delivery. - Act as the single product owner voice between business stakeholders (trading, capital markets, trading ops, servicing, investor relations, risk, legal) and delivery teams to prioritize value, manage scope, and ensure timely, compliant releases. - Own product outcomes: investor settlement accuracy, timeliness of deliveries, quality of loan tapes, complaint handling, regulatory and investor reporting, and automation of manual touchpoints. - Translate business requirements and capital markets practices into well-structured user stories, acceptance criteria and prioritized backlog. - Work deeply with trading, structuring, ops and risk to shape features for loan pooling, MBS/TBA workflows, REMIC/Trust setup, cashflow waterfalls, trustee reporting, and investor accounting. - Ensure systems and data meet investor, rating agency and regulatory requirements (prospectuses, pooling criteria, representations & warranties, remediations). - Coordinate end-to-end delivery across engineering, QA, data, and integration teams; facilitate sprint planning, demos and UAT. - Validate functional and data quality through review of loan-level tapes, settlement exceptions, reconciliations and investor remits. - Partner with legal, compliance and risk to embed controls and automated checks for repurchase triggers, indemnifications and servicing transfers. - Drive continuous improvement: reduce manual reconciliations, automation of investor reporting, increase straight-through-processing and lower settlement risk. - Provide domain expertise to support pricing/valuation, prepayment modeling assumptions and business cases for product investment. Required experience and skills: - Proven product owner or senior business analyst experience in the secondary mortgage market. - Direct experience with mortgage securitization processes (structuring, pooling, deal execution, trustee setup, REMIC/Trust mechanics) strongly preferred. - Strong knowledge of loan-level deliverables and investor requirements (loan tapes, formats, data elements), GSE and agency/non-agency securitizations. - Familiarity with investor platforms, settlements, custodian/trustee interactions, and investor reporting. - Experience working in Agile/Scrum environments and using tools such as JIRA, Confluence and CI/CD practices. - Good technical fluency: ability to review data models, SQL queries, API specifications and system integration points with engineering teams. - Excellent written and verbal communication skills; proven ability to align multiple stakeholders and make trade-offs. - Strong analytical and problem-solving abilities with attention to detail and control orientation. - Domain-focused problem-solver who can move quickly between strategic thinking and detailed operational requirements. - Pragmatic decision-maker who prioritizes risk mitigation and business value. - Collaborative leader with the ability to influence cross-functional teams without direct authority. Preferred qualifications: - Prior work in capital markets, mortgage trading desks, securitization desks, or servicing/loan delivery teams. - Understanding of cashflow waterfalls, credit enhancement structures, tranche mechanics and rating agency considerations. - Experience with loan servicing rights (MSR) systems, investor accounting systems, or mortgage servicing platforms. - Familiarity with regulatory frameworks affecting securitization and investor disclosures. - Bachelor's degree in Finance, Economics, Business or related field; MBA or advanced degree a plus. Success metrics: - Increase in straight-through processing rate for investor deliveries. - Reduction in settlement exceptions and repurchase incidents. - On-time investor reporting and settlements. - Predictability and quality of delivery (release predictability, defect rate). - Business stakeholder satisfaction and time-to-market for critical securitization features.
    $81k-110k yearly est. 2d ago
  • Azure DevOps Consultant

    Kyra Solutions 4.1company rating

    Orlando, FL job

    Title: Azure DevOps Consultant (Hybrid) (Part-time option available) Required Skills and Experience * Experience in designing, deploying, and maintaining secure, scalable cloud environments. * Experience in managing Azure infrastructure, creating environments and instances, automate deployments, and ensuring the reliability and security and administration of server systems. * Responsible for creating and managing Azure environments, automating deployments, and securing infrastructure, ensuring smooth and reliable operations across all systems. * Design, build, and manage Azure environments and virtual instances (VMs, AKS, App Services). * Implement and maintain CI/CD pipelines using Azure DevOps. * Design, build, and manage Azure environments and virtual instances (VMs, AKS, App Services). * Implement and maintain CI/CD pipelines using Azure DevOps. * Azure certifications preferred. Why Kyra? Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA. Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 3 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra's commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. Background & References Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.
    $60k-81k yearly est. 2d ago
  • Director, Procurement, Fleet and Facilities

    IQ Fiber 4.3company rating

    Jacksonville, FL job

    A Smarter Career Choice Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here. We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team that works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice. Position Summary: The Director, Procurement, Fleet and Facilities, will lead and direct all procurement strategies, warehouse operations, facilities management, and fleet operations. This role is responsible for optimizing supply chain efficiency, reducing costs, and ensuring seamless operations across multiple locations throughout the network. You'll build and mentor a team of managers and specialists while establishing processes, metrics, and controls that drive operational excellence. Reporting to the VP, Controller, this position plays a critical role in supporting IQ Fiber's growth and expansion. The Director will work closely with senior leadership to align operational strategies with business goals, providing visibility into cost drivers and operational efficiencies. As IQ Fiber expands into new markets, this role will be instrumental in establishing scalable processes, launching new warehouse locations, and ensuring operational readiness to support rapid deployment timelines. The position requires a strategic mindset combined with hands-on execution capabilities, balancing cost discipline with the need to maintain service levels that enable field teams to deliver exceptional customer experiences. This is an on-site role based in Jacksonville, FL. Essential Duties and Responsibilities: Drive and own procurement strategy, vendor relationships, and contract negotiations to optimize costs and ensure quality supply chain operations Direct warehouse operations across the network, including inventory management, staffing, and site performance Own and direct facilities management programs, including maintenance, safety compliance, poster requirements, and site operations Establish and implement fleet optimization strategies to maximize asset utilization, reduce total cost of ownership, and improve operational efficiency Build, coach, and develop a high-performing team of managers, specialists and warehouse site leads Establish and monitor KPIs for inventory accuracy, procurement efficiency, operational performance, and cost management Drive cost-saving initiatives and process improvements across procurement, warehouse, facilities, and fleet functions Ensure compliance with OSHA, safety regulations, and company policies across all locations Partner with Finance leadership on budgeting, forecasting, and variance analysis Collaborate with Technical Operations, Network Engineering, and other departments to understand equipment and material needs Align priorities and maintain effective oversight and control of warehouse, fleet, and facilities operations in partnership with field leaders Establish standard operating procedures for procurement workflows, inventory control, receiving, and distribution Own cross-functional projects related to new market expansion, facilities and warehouse setup, and operational scalability Manage vendor performance, ensure adherence to service level agreements, and resolve issues proactively Drive data accuracy and reporting discipline across all operational functions Qualifications: Bachelor's degree in Business, Supply Chain Management, Operations Management, or related field (or equivalent experience) 10+ years of progressive experience in operations, supply chain, procurement, or logistics, with at least 7 years in a management role Proven track record leading multi-site operations and managing geographically distributed teams at scale Strong procurement and vendor management experience with demonstrated strategic cost savings achievements Extensive experience with warehouse management systems, inventory control, and logistics operations Background in fleet management and facilities operations Excellent analytical and strategic planning skills with the ability to develop and track operational metrics and KPIs Strong financial acumen, including budgeting, forecasting, and P&L management Proven experience building, developing, and leading high-performing teams across multiple functions Exceptional organizational and project management skills with the ability to manage multiple priorities and drive enterprise-wide initiatives Proficiency with ERP systems, procurement platforms, and Microsoft Office Suite (Excel, PowerPoint) Deep knowledge of OSHA compliance, safety regulations, and fleet safety programs Telecommunications, utilities, or construction industry experience strongly preferred Willingness to travel regularly (25-30%) to warehouse and operational sites Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $94k-126k yearly est. 22h ago
  • Network Administrator (USC - Local to Jacksonville, FL)

    SGS Technologie 3.5company rating

    Jacksonville, FL job

    Job Title: Network Administrator Type: Long-Term Contract Knowledge of: Enterprise network and security architecture, including design principles for high availability, segmentation, and zero-trust models. Cisco networking and security platforms (e.g., Catalyst, Nexus, ASA, Firepower, ISE) and advanced routing protocols (EIGRP, OSPF, BGP, STP). Palo Alto Networks technologies including NGFWs, Panorama, GlobalProtect, and threat prevention capabilities. F5 BIG-IP systems including LTM, ASM, APM, and iRules for secure application delivery and traffic management. Aviatrix multi-cloud networking and security architecture, including transit gateways, segmentation, encryption, and policy enforcement across AWS, Azure, and GCP. Voice and unified communications protocols including UDP, RTP, RTCP, and QoS strategies. Network and security performance monitoring tools (e.g., SolarWinds, Splunk, SecureX, Cortex XDR) and log analysis for threat detection and optimization. Distributed computing and hybrid cloud environments, and their impact on secure network design and performance. Operating system commands and utilities (Linux, Windows, CLI, PowerShell, Bash) for diagnostics, automation, and integration. Skill in: Leading the design, deployment, and optimization of secure, scalable network and security infrastructure across data center, cloud, and remote environments. Architecting integrated solutions using Cisco, Palo Alto, F5, and Aviatrix technologies to meet business and compliance requirements. Conducting security assessments, risk analysis, and remediation planning for complex network environments. Collaborating with cross-functional teams and clients to translate business needs into secure, high-performing technical solutions. Troubleshooting complex, multi-layered network and security issues and performing root cause analysis. Automating network and security configurations using scripting and infrastructure-as-code tools (e.g., Ansible, Terraform, Python). Managing vendor relationships and guiding procurement decisions based on technical and strategic requirements. Applying structured change management processes to ensure secure and compliant infrastructure evolution. Testing and validating hardware/software for new deployments, upgrades, and security compliance. Developing and maintaining detailed documentation, architecture diagrams, and operational runbooks.
    $59k-75k yearly est. 1d ago
  • Field Service Technician

    Encore Technologies 3.9company rating

    Boynton Beach, FL job

    IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively. Responsibilities On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues. Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization. Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment. Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality. Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting. Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks. Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly. User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights. Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures. Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices. Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions. Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements. Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices. Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit. Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention. Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion. Qualifications Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role. The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support. Physical Requirements: Prolonged periods sitting at a desk and working on computer. Occasional walking between facilities. Occasional lifting, pushing, pulling up to 15 lbs. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $47k-77k yearly est. 3d ago
  • IT Asset Management Specialist

    Trantor 3.7company rating

    Heathrow, FL job

    The IT Asset Management Specialist will oversee the end-to-end lifecycle of all IT hardware and related accessories. This role manages the Asset Depot and serves as the primary point of contact for all IT asset requests, working closely with IT Support (L1), IT Support Engineering (L2), and Endpoint Engineering. The specialist ensures timely asset deployment, accurate tracking, lifecycle governance, and compliance with audit and financial requirements. Key Responsibilities 1. End User Asset Services (Daily) Process ServiceNow tickets including: New hire deployments Device changes Break/fix replacements Accessory requests Maintain accurate and timely updates in CMDB Coordinate imaging, configuration, and troubleshooting with L1/L2 teams 2. Asset Lifecycle Management (Weekly/Monthly) Manage the 5-year refresh cycle (4 years in warranty + 1 year out of warranty) Handle asset recoveries for terminations, refreshes, and repairs Oversee cleaning, sanitization, redeployment, retirement, and disposal Maintain lifecycle accuracy in ServiceNow 3. Inventory & Procurement Management (Ongoing) Monitor inventory of laptops, desktops, peripherals, and accessories Place timely orders based on vendor lead times Track and reconcile all stock movement Coordinate with Endpoint Engineering for approved models and configurations Support vendor management, warranty escalations, and review meetings 4. Reporting, Compliance & Governance (Weekly/Monthly) Create and maintain BO reports, lifecycle dashboards, and audit/financial reports Provide asset utilization insights and refresh planning updates to leadership Ensure compliance with ITIL, SOX, and internal governance Performance Expectations Meet all ServiceNow SLAs (priority: new hires, break/fix, accessories) Maintain >95% CMDB accuracy Ensure inventory forecasting supports 6-12 months of demand Deliver weekly lifecycle data and monthly executive reports Collaborate effectively with IT L1, L2, and Endpoint Engineering teams Required Skills & Competencies Experience in IT Hardware Asset Management in enterprise environments Strong organizational and multitasking skills Proficiency with ServiceNow (Asset/CMDB), Excel, and business reporting tools Vendor and procurement management experience Strong written and verbal communication skills Familiarity with Intune and JAMF is preferred Education & Certifications Bachelor's degree in IT, Computer Science, Information Systems, Business, Finance, or equivalent experience Preferred (not required): CITAM CSAM ITIL Certification
    $55k-90k yearly est. 2d ago

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