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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Dover, DE | $111,936 | $53.82 |
| 2 | New York, NY | $108,099 | $51.97 |
| 3 | Hartford, CT | $108,001 | $51.92 |
| 4 | Trenton, NJ | $106,791 | $51.34 |
| 5 | Providence, RI | $104,061 | $50.03 |
| 6 | Washington, DC | $103,951 | $49.98 |
| 7 | Burlington, MA | $102,360 | $49.21 |
| 8 | Baltimore, MD | $89,485 | $43.02 |
| 9 | Richmond, VA | $89,096 | $42.83 |
| 10 | Irvine, CA | $88,705 | $42.65 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President, Field Operations | $225,298 | $108 | - |
| 2 | President Of Operations | $199,643 | $96 | - |
| 3 | Vice President & General Manager | $188,886 | $91 | - |
| 4 | Executive Vice President Of Operations | $187,778 | $90 | - |
| 5 | Vice President, Manufacturing Operations | $184,650 | $89 | - |
| 6 | President And General Manager | $180,644 | $87 | - |
| 7 | Senior Vice President-Operations | $179,919 | $87 | - |
| 8 | Vice President Of Global Operations | $169,334 | $81 | - |
| 9 | Vice President Customer Services | $166,574 | $80 | - |
| 10 | Vice President Of Sales & Operations | $163,795 | $79 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | BCG BrightHouse | $75,435 | $36 | - |
| 2 | Prefeitura Municipal De Duque De Caxias | $75,117 | $36 | - |
| 3 | Percepta | $74,374 | $36 | - |
| 4 | TRG - The Resource Group | $70,490 | $34 | - |
| 5 | Sutherland | $62,821 | $30 | - |
| 6 | Arise Virtual Solutions | $62,700 | $30 | - |
| 7 | APAC Customer Services | $61,762 | $30 | - |
| 8 | FCR | $61,514 | $30 | - |
| 9 | Global Response | $61,364 | $30 | - |
| 10 | SYKES | $61,246 | $29 | - |
| 11 | Connect America | $61,000 | $29 | 3 |
| 12 | Afni | $60,678 | $29 | - |
| 13 | Advanced Call Center Technologies | $60,586 | $29 | - |
| 14 | Call Center Services International | $60,302 | $29 | - |
| 15 | Synergy Solutions | $60,139 | $29 | - |
| 16 | American Customer Care | $60,101 | $29 | 4 |
| 17 | Working Solutions | $60,086 | $29 | - |
| 18 | Calling Solutions | $59,954 | $29 | - |
| 19 | GCS | $59,456 | $29 | - |
| 20 | Inktel | $56,822 | $27 | - |