U-Haul jobs in Springfield, IL

Return to Job Search Shop Helper Shop Helper Ready to rev up your career? Do you enjoy working with your hands? Are you interested in demonstrating valuable technical skills as you build your career? If so, a position as Shop Helper shop helper may be for you! No previous experience is required. In this role you will be providing support to U-Haul repair shop personnel, learning the inner workings of the shop and encountering plenty of opportunities for advancement. Whether you are looking for your first job in the industry or have vehicle-repair experience already, U-Haul is the place for you! We have the largest fleet of trucks and trailers in the industry, and we need a first-class team to keep them maintained for our customers. We add to our fleet each year, ensuring that you always will be working on the latest new equipment. As a U-Haul Shop Helper, you will use U-Haul Company's proprietary technology to assess and care for field vehicles. U-Haul provides the support and tools you need to succeed and grow, so if you want a job with endless opportunities for career growth,

Shift Availability Days - Evenings Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $15.00 to $15.25 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Essential Functions: 1. Verifies merchandise and cash in each of the Company stores by conducting a physical count using a hand held computer 2. Notifies store manager of wrong prices and pulls out-of-code merchandise. 3. Count and record cash, checks and food stamps in the register, TACC tubes and safe. 4. Verify money orders, lottery ticket inventory and bank deposits. 5. Verify gasoline inventory by sticking tanks and checking for water. 6. Performs various surveys to verify compliance with operational and financial procedures. 7. Works in safe manner by complying with procedures, rules and regulations. 8. Able to work independently with little supervision. 9. Performs multi-tasks in a fast paced enviornment. 10. Contributes to team effort by accomplishing related results as needed. Qualifications 1. High school diploma or GED preferred. 2. Requires 1 year of inventory auditing experience or retail experience in a convenience store environment. 3. Must have a valid driver's license with no major offenses and current liability car insurance. 4. Occasional overnight travel may be required. Physical Requirements: The physical requirements described here are examples of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be considered that might assist those individuals with disabilities in order to perform the essential task and duties. While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee frequently is required to use his/her hands in order to handle or grasp items. The employee is occasionally required to stand, walk, and reach with both hands and arms. The employee is routinely required to lift items that may weigh up to 25 lbs. Work Environment: The work environment described below is an example of those an employee will experience while performing the essential functions of this job. Reasonable accommodations will be considered that might assist those individuals with disabilities to perform the essential tasks and functions of their job. The noise level in the work environment is usually moderate at a normal range. The lighting will include natural light from the outside as well as fluorescent lighting throughout the work areas. Job duties may change with or without advance notice. Pay is $14-16 per hour based on experience. #Global Capabilities Network - GCN Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

In accordance with the operations procedure manual and direction from the General and/or Store Manager, the Clean Team Member is responsible for delighting Thorntons guests by maintaining merchandise and supporting store goals and initiatives. Requirements Essential Job Functions (RESPONSIBLE TO) * Delivers customer service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times. * Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. * Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list). * Clean the parking lot and grounds surrounding the store as needed. * Advise store management of any maintenance or safety problems. * Practices safe working habits that align with company safety rules. * Properly uses the Customer Service Department for customer service issues. * Stay familiar with all Thorntons policies applicable to the Clean Team Member position as outlined on Thorntons Intranet. * Perform additional duties as assigned. Preferred Qualifications Experience * All experience will be considered Knowledge/Skills * Ability to speak, read, understand, and write the English language. * High energy and strong work ethic. * Excellent interpersonal skill. * Works well with others in a team environment Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Properly records time on the TOTS systems and signs a time report verifying all hours worked * Understands that company funds are not available for personal use * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift leader will execute every aspect of Thorntons food and beverage program and be able to provide up to date training in standard practices, procedures and food safety to other team members. The shift leader will ensure the respect of all team members, provide coaching, celebrate achievements and ensure prioritization, delegation and completion of tasks when running an assigned shift without other store management/leadership. The shift leader is to work multiple shifts (for example: 1st, 2nd, and 3rd) and is expected to assist in training of new team members. Requirements Essential Job Functions (Responsible to) - After required training and qualification, act as the responsible leader on shift during times when the Store Manager or General Manager is absent, the shift lead will be responsible for assigning work, inventory control, shift reconciliation procedures, oversight of standard procedures and protocols, including meal and rest breaks compliance and ensure completion of all tasks on assigned shifts. During these times, the shift lead will earn additional compensation for the enhanced responsibilities. -Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. -Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. -Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. -Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. -Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. -Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. -Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. -Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. -Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests -Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook -Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations -Perform additional duties as assigned Key Relationships -Region Manager -Human Resource Manager -General Manager -Store Manager -Food Service Manager -Guest Service Representatives Skills -Follows written and verbal direction/instructions and seeks clarification when required. -Works effectively and accurately in a fast-paced environment. -Seeks appropriate support to solve problems in a timely manner. -Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. -Demonstrates self-control in stressful situations. -Adaptability and flexibility to respond effectively to a variety of situations -Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. -Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication -Takes pride in delivering high-quality Guest service -Meets performance expectations associated with the role -Uses analytical skills to identify and solve problems or situations encountered on the job. -Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. -Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge -Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction -Principles and methods for showing, promoting, and selling products or services Experience -All experience is considered Required or Preferred Qualifications/Certifications -High School Diploma or GED (Preferred) -Food Certifications (Preferred) Other Considerations -Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements -Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. -Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. -Occasional Sitting and Driving required. -Exposed to extreme weather conditions and temperatures -Long periods of standing -Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************ Additional Information * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. Wage $16.50-$16.75

The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience. The GM is responsible for achieving performance targets, providing craveable food and beverage offerings in a food safe environment, and improving financial performance year-over-year through the Plan to Win Strategy and demonstration of core values. The GM accomplishes these results in a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero. Requirements Essential Job Functions (Responsible to) -Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation -Create a place of welcoming and belonging for our Guests and Team Members -Oversees the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance -Grow top line P&L performance and control key financial lines; understand reports and how the information can impact and/or increase sales; develop plans to correct budget misses, measure and track plan effectiveness, and ultimately achieve budget in a timely manner, complete required reports either in writing or via computer entry -Track and manage inventory through count execution and submitting accurate orders to remain in stock -Delegate tasks to subordinate Team Members and follow up to ensure proper completion -Engage and lead company initiatives -Oversee food production to ensure food safety requirements are consistently met and that par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste -Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values. -Support and guide team members through career path while holding Team Members to a high standard of execution through coaching and accountability via Thorntons' Progressive Discipline Process -Recruit, interview, hire and schedule all Team Members to ensure adequate coverage for all shifts while complying with meal and rest break requirements -Train and empower Team Members to de-escalate guest service issues -Communicates with Team Members in a positive manner that motivates and inspires them to act in accordance with Plan to Win strategy -Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records -Promote sales and profits working within the local community to partner and support events that extend the brand -Regular and predictable in-person attendance -Perform additional duties as assigned Key Relationships -Region Manager -Store Manager -Guest Service Representative -Human Resource Manager -Recruiter -Trainer -Auditor Skills -Demonstrates a commitment to leading by example considering no tasks as below one's position -Uses analytical skills to identify and solve a variety of business-related problems -Uses basic arithmetical skills to add, subtract and divide as necessary to complete financial reports, cash, inventory, etc. -Prioritizes and distributes work to deliver objectives on time and to the highest standard -Demonstrates a positive and approachable presence, even during stressful situations -Recognizes positive performance, celebrates team achievements, addresses poor performance -Takes action to remove obstacles and address problems before they impact performance and results -Provides feedback effectively and with empathy -Actively solicits internal and external guest feedback to improve business relationships -Fosters team camaraderie, collaboration, and cohesion -Uses "active listening" to understand viewpoints of others. Adjusts one's position/view to try and resolve conflict -Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team Knowledge -Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction -Principles and methods for displaying, promoting, and selling products or services -Principles and procedures for personnel recruitment, selection, and training Experience -Minimum three (3) years single-unit management in retail and/or food and beverage industries -Experience with the following applications a plus; oPeopleMatter, Workday, Reflexis oPDI, ESO Equipment/Special Expertise -NA Required or Preferred Qualifications/Certifications -High School Diploma or GED (Required) -Must have reliable transportation -Valid driver's license (preferred) -Food Safety and Handling Certifications (This is preferred. If not possessed upon hire, must have the ability to obtain one) Physical Requirements -Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. -Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. -Occasional Sitting and Driving required. -Exposed to extreme weather conditions and temperatures -Long periods of standing -Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact accommodationsretail@bp.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************ Wage $65000-$72500

The Seasonal Worker is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives. Essential Job Functions (RESPONSIBLE TO) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Ring all sales as discussed in the operations procedures. * Assure proper sale and accounting of money orders/lottery during shift. * Accurately account for price overrides, store use of merchandise, voids, returns and waste. * Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times. * Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. * Use suggestive selling techniques to suggest items to guests that complement their purchases, and asks our guests if they are a refreshing rewards member at the beginning of every transaction. * Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies. * Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list). * Clean the parking lot and grounds surrounding the store as needed. * Advise store management of any maintenance or safety problems. * Practices safe working habits that align with company safety rules * Properly uses the Guest Service Department for guest service issues * Stay familiar with all Thorntons policies applicable to the SW position as outlined on Thorntons Intranet. * Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations * Perform additional duties as assigned. * Maintain PAR levels as outlined on PAR sheet per store expectations. Requirements * Education High School Diploma or GED * Experience All experience will be considered * Knowledge/Skills Ability to speak, read, understand, and write the English language. Ability to perform accurate mathematical calculations High energy and strong work ethic. Excellent interpersonal skill. Strong guest service skills. Works well with others in a team environment Sufficient visual acuity to check identification and process money orders. Ability to read and understand instructions for operation of electronic cash registers and other equipment. Ability to read electronic fuel reports. * Equipment/Special Expertise N/A * Other Considerations Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Properly records time on the TOTS systems and signs a time report verifying all hours worked Understands that company funds are not available for personal use * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

The primary role of a Food Service Manager is to provide quality food and beverage products for our guests as well as maintain proper rotation, inventory, and cleanliness within the food and beverage areas. The Food Service Manager will also be responsible to achieve sales, unit, and profit goals for the food and beverage categories. Essential Job Functions (RESPONSIBLE TO) Prepare food and dispensed beverage products for daily service prior to rush periods as outlined on store PAR. Follow approved product sampling procedures to sample products as directed. Ensure food safety and sanitation compliance at all times Expertly manages food operation including shrink, gross profit, quality and supplies by maintaining excellent food standards Accurately counts, stocks, orders inventory, and provides data to support store profitability; proactively identifying ways to grow the business; very organized and able to follow established processes and standards. Operate various pieces of foodservice and beverage equipment. Maintain clean and appealing workspace and service areas, empty trash receptacles as needed. Inspect and maintain equipment to cleanliness and operations standards. Implement and train program rollouts, product changes and product quality specifications (food service standards). Perform additional duties as assigned. Requirements Required Qualifications Food Handler Certifications - as required per state, city or township Preferred Qualifications Education ∼ High school diploma or equivalent G.E.D. Experience ∼ Prior work experience in food service environment with supervisory duties. Knowledge/Skills ∼ Ability to read and understand reports, records, and other business documents. ∼ Working knowledge of product costs and profits to ensure maximum profitability. ∼ Able to use product waste logs or similar company designed programs to establish and manage proper par levels. ∼ Proven ability to manage product inventory (rotation, ordering, and on hand) ∼ Ability to set priorities, organize work and exercise sound judgment. ∼ Ability to multi-task in a fast paced environment with frequent interruptions. ∼ Food Handler Certification ∼ Excellent guest service skills. Equipment/Special Expertise ∼ Basic food and beverage heating/cooling/preparation kitchen equipment & tools Other Considerations ∼ Must be available for early morning and late afternoon shifts. * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

Return to Job Search Detail Specialist Are you ready to rev up your career? U-Haul is looking for new team members to clean and detail the newest trucks and trailer fleet in the industry, ensuring that our equipment remains in top condition for our customers. If you have the skills and passion to keep our fleet looking the best, then this is the start of a career opportunity at U-Haul for you! Working in our detail bays is a great way to begin your career at U-Haul and allows you to learn on the job and move up to other positions within the Company. We have the largest fleet of trucks and trailers in the industry and we need a first-class team to keep them looking great for our customers. While working in our detailing bay, you will also be able to continue to grow through our Technician Training Program, through classes from Ford, GMC and U-Haul itself. U-Haul will provide you with the tools needed to do your job. You will also learn from many of our longtime team members, as U-Haul is known for its longtime team members and our family atmosphere. Our motto is "Hire Fast Pay Fast." You can start today and get paid today! All you must do is come in and get a paid hands-on working interview. We also offer a $100 Hiring Bonus! As a U-Haul detailer, you will use U-Haul Company's proprietary technology to care for field vehicles. U-Haul provides the support and tools you will need to succeed and grow, so if you want a job with endless opportunities for career growth,

If you are good at managing people and relish variety in your life, consider becoming U-Haul Company's newest Field Relief Manager. As a Field Relief Manager, you will fill in for vacationing General Managers at U-Haul centers in your area, providing coverage as needed to deliver exemplary customer service. Our motto is “Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of the U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul offers its Field Relief Managers: Paid holidays, vacation, and sick days, if eligible Career stability Gym Reimbursement Program, if eligible Opportunities for advancement Valuable on-the-job training Complete Benefit Plan, if eligible RRSP payroll deduction plan Deferred profit-sharing plan, if eligible You Matter Program (EAP) Mindset App Program Wellness Programs Discounts on Apple products, Dell computers, hotels, and more Minimum Requirements: 1-3 years of management experience in retail or other service industry with responsibility for financial results and customer satisfaction Previous management proficiency in high-volume retail with profit and loss (P&L) accountability Valid driver's license and the ability to maintain a good driving record Able to work weekends and holidays Computer expertise High school diploma or equivalent Work Environment: The work involves moderate risks or discomfort which requires special safety precautions, e.g., working around moving parts, machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

In accordance with the operations procedure manual and direction from the General and/or Store Manager, the Clean Team Member is responsible for delighting Thorntons guests by maintaining merchandise and supporting store goals and initiatives. Requirements Essential Job Functions (RESPONSIBLE TO) * Delivers customer service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times. * Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. * Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list). * Clean the parking lot and grounds surrounding the store as needed. * Advise store management of any maintenance or safety problems. * Practices safe working habits that align with company safety rules. * Properly uses the Customer Service Department for customer service issues. * Stay familiar with all Thorntons policies applicable to the Clean Team Member position as outlined on Thorntons Intranet. * Perform additional duties as assigned. Preferred Qualifications Experience * All experience will be considered Knowledge/Skills * Ability to speak, read, understand, and write the English language. * High energy and strong work ethic. * Excellent interpersonal skill. * Works well with others in a team environment Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Properly records time on the TOTS systems and signs a time report verifying all hours worked * Understands that company funds are not available for personal use * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift leader will execute every aspect of Thorntons food and beverage program and be able to provide up to date training in standard practices, procedures and food safety to other team members. The shift leader will ensure the respect of all team members, provide coaching, celebrate achievements and ensure prioritization, delegation and completion of tasks when running an assigned shift without other store management/leadership. The shift leader is to work multiple shifts (for example: 1st, 2nd, and 3rd) and is expected to assist in training of new team members. Requirements Essential Job Functions (Responsible to) - After required training and qualification, act as the responsible leader on shift during times when the Store Manager or General Manager is absent, the shift lead will be responsible for assigning work, inventory control, shift reconciliation procedures, oversight of standard procedures and protocols, including meal and rest breaks compliance and ensure completion of all tasks on assigned shifts. During these times, the shift lead will earn additional compensation for the enhanced responsibilities. -Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. -Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. -Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. -Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. -Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. -Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. -Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. -Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. -Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests -Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook -Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations -Perform additional duties as assigned Key Relationships -Region Manager -Human Resource Manager -General Manager -Store Manager -Food Service Manager -Guest Service Representatives Skills -Follows written and verbal direction/instructions and seeks clarification when required. -Works effectively and accurately in a fast-paced environment. -Seeks appropriate support to solve problems in a timely manner. -Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. -Demonstrates self-control in stressful situations. -Adaptability and flexibility to respond effectively to a variety of situations -Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. -Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication -Takes pride in delivering high-quality Guest service -Meets performance expectations associated with the role -Uses analytical skills to identify and solve problems or situations encountered on the job. -Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. -Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge -Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction -Principles and methods for showing, promoting, and selling products or services Experience -All experience is considered Required or Preferred Qualifications/Certifications -High School Diploma or GED (Preferred) -Food Certifications (Preferred) Other Considerations -Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements -Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. -Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. -Occasional Sitting and Driving required. -Exposed to extreme weather conditions and temperatures -Long periods of standing -Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************ Additional Information * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. Wage $17.50-$17.75

The primary role of a Food Service Manager is to provide quality food and beverage products for our guests as well as maintain proper rotation, inventory, and cleanliness within the food and beverage areas. The Food Service Manager will also be responsible to achieve sales, unit, and profit goals for the food and beverage categories. Essential Job Functions (RESPONSIBLE TO) Prepare food and dispensed beverage products for daily service prior to rush periods as outlined on store PAR. Follow approved product sampling procedures to sample products as directed. Ensure food safety and sanitation compliance at all times Expertly manages food operation including shrink, gross profit, quality and supplies by maintaining excellent food standards Accurately counts, stocks, orders inventory, and provides data to support store profitability; proactively identifying ways to grow the business; very organized and able to follow established processes and standards. Operate various pieces of foodservice and beverage equipment. Maintain clean and appealing workspace and service areas, empty trash receptacles as needed. Inspect and maintain equipment to cleanliness and operations standards. Implement and train program rollouts, product changes and product quality specifications (food service standards). Perform additional duties as assigned. Requirements Required Qualifications Food Handler Certifications - as required per state, city or township Preferred Qualifications Education ∼ High school diploma or equivalent G.E.D. Experience ∼ Prior work experience in food service environment with supervisory duties. Knowledge/Skills ∼ Ability to read and understand reports, records, and other business documents. ∼ Working knowledge of product costs and profits to ensure maximum profitability. ∼ Able to use product waste logs or similar company designed programs to establish and manage proper par levels. ∼ Proven ability to manage product inventory (rotation, ordering, and on hand) ∼ Ability to set priorities, organize work and exercise sound judgment. ∼ Ability to multi-task in a fast paced environment with frequent interruptions. ∼ Food Handler Certification ∼ Excellent guest service skills. Equipment/Special Expertise ∼ Basic food and beverage heating/cooling/preparation kitchen equipment & tools Other Considerations ∼ Must be available for early morning and late afternoon shifts. * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

The Seasonal Worker is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives. Essential Job Functions (RESPONSIBLE TO) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Ring all sales as discussed in the operations procedures. * Assure proper sale and accounting of money orders/lottery during shift. * Accurately account for price overrides, store use of merchandise, voids, returns and waste. * Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times. * Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. * Use suggestive selling techniques to suggest items to guests that complement their purchases, and asks our guests if they are a refreshing rewards member at the beginning of every transaction. * Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies. * Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list). * Clean the parking lot and grounds surrounding the store as needed. * Advise store management of any maintenance or safety problems. * Practices safe working habits that align with company safety rules * Properly uses the Guest Service Department for guest service issues * Stay familiar with all Thorntons policies applicable to the SW position as outlined on Thorntons Intranet. * Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations * Perform additional duties as assigned. * Maintain PAR levels as outlined on PAR sheet per store expectations. Requirements * Education High School Diploma or GED * Experience All experience will be considered * Knowledge/Skills Ability to speak, read, understand, and write the English language. Ability to perform accurate mathematical calculations High energy and strong work ethic. Excellent interpersonal skill. Strong guest service skills. Works well with others in a team environment Sufficient visual acuity to check identification and process money orders. Ability to read and understand instructions for operation of electronic cash registers and other equipment. Ability to read electronic fuel reports. * Equipment/Special Expertise N/A * Other Considerations Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Properly records time on the TOTS systems and signs a time report verifying all hours worked Understands that company funds are not available for personal use * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

Compensation Range: $15.00 to $19.95 Hourly U-Haul is looking for a responsible, motivated and thoughtful person to come onboard to learn how to manage one of our moving and storage centers. As General Manager Trainee you will be able to see the ways to make our rental facilities profitable and efficient by keeping track of inventory and managing equipment. You will be solving problems as they arise. Managing a U-Haul moving and storage center is varied, fast-paced and rewarding work. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul offers General Manager Trainees: Full medical coverage, if eligible Prescription plans, if eligible Dental and vision plans Registered Dietitian Program, if eligible Gym Reimbursement Program Weight Watchers, if eligible Virtual doctor visits Career stability Opportunities for advancement Valuable on-the-job training Tuition Reimbursement Program Free online courses for personal and professional development at U-Haul University Business-travel insurance You Matter Employee Assistance Program Paid holidays, vacation and sick days, if eligible Employee Stock Ownership Plan (ESOP) 401(k) savings plan Life insurance Critical illness/group accident coverage 24-hour physician available for kids MetLaw Legal Program MetLife auto and home insurance Mindset App Program Discounts on cell phone plans, hotels and more LifeLock identity theft protection Savvy consumer-wellness programs - from health-care tips to financial wellness Dave Ramsey's SmartDollar Program U-Haul Federal Credit Union membership General Manager Trainee Responsibilities: Manage the fleet to deliver clean and well-maintained equipment Track and itemize inventory Ensure that customers receive the highest quality of care Keep track of fuel receipts and petty cash Clean and monitor the premises, and maintain a secure environment Participate in ongoing continuous U-Haul education through U-Haul University Minimum Requirements: 1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfaction Computer expertise Organizational expertise Management proficiency in high-volume retail with profit and loss (P&L) accountability Valid driver's license and the ability to maintain a good driving record High school diploma or equivalent Able to work weekends and holidays Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

In accordance with the operations procedure manual and direction from the General and/or Store Manager, the Clean Team Member is responsible for delighting Thorntons guests by maintaining merchandise and supporting store goals and initiatives. Requirements Essential Job Functions (RESPONSIBLE TO) * Delivers customer service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times. * Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. * Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list). * Clean the parking lot and grounds surrounding the store as needed. * Advise store management of any maintenance or safety problems. * Practices safe working habits that align with company safety rules. * Properly uses the Customer Service Department for customer service issues. * Stay familiar with all Thorntons policies applicable to the Clean Team Member position as outlined on Thorntons Intranet. * Perform additional duties as assigned. Preferred Qualifications Experience * All experience will be considered Knowledge/Skills * Ability to speak, read, understand, and write the English language. * High energy and strong work ethic. * Excellent interpersonal skill. * Works well with others in a team environment Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Properly records time on the TOTS systems and signs a time report verifying all hours worked * Understands that company funds are not available for personal use * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift leader will execute every aspect of Thorntons food and beverage program and be able to provide up to date training in standard practices, procedures and food safety to other team members. The shift leader will ensure the respect of all team members, provide coaching, celebrate achievements and ensure prioritization, delegation and completion of tasks when running an assigned shift without other store management/leadership. The shift leader is to work multiple shifts (for example: 1st, 2nd, and 3rd) and is expected to assist in training of new team members. Requirements Essential Job Functions (Responsible to) * After required training and qualification, act as the responsible leader on shift during times when the Store Manager or General Manager is absent, the shift lead will be responsible for assigning work, inventory control, shift reconciliation procedures, oversight of standard procedures and protocols, including meal and rest breaks compliance and ensure completion of all tasks on assigned shifts. During these times, the shift lead will earn additional compensation for the enhanced responsibilities. * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************