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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Irving, TX | $46,913 | $22.55 |
| 2 | Aurora, IL | $41,338 | $19.87 |
| 3 | Minneapolis, MN | $37,629 | $18.09 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President Customer Services | $144,650 | $70 | - |
| 2 | Head Customer Service Representative | $141,867 | $68 | - |
| 3 | Customer Service Director | $131,239 | $63 | - |
| 4 | Customer Operations Director | $130,234 | $63 | - |
| 5 | Director, Customer Relations | $124,195 | $60 | - |
| 6 | Customer Operations Manager | $113,181 | $54 | - |
| 7 | Technology Sales And Service Manager | $104,282 | $50 | - |
| 8 | Acting Manager | $95,614 | $46 | - |
| 9 | Service Operations Manager | $86,343 | $42 | - |
| 10 | General Service Manager | $80,589 | $39 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | WellCare Health Plans | $89,594 | $43 | - |
| 2 | Amerigroup | $81,404 | $39 | - |
| 3 | eviCore healthcare | $65,484 | $31 | - |
| 4 | First Health | $64,991 | $31 | - |
| 5 | Monroe Plan for Medical Care | $63,453 | $31 | - |
| 6 | Security Health Plan | $62,186 | $30 | - |
| 7 | Change Healthcare | $62,182 | $30 | - |
| 8 | Health First | $61,063 | $29 | 5 |
| 9 | NHIC Corp | $60,816 | $29 | - |
| 10 | Capital District Physicians' Health Plan Inc | $60,772 | $29 | - |
| 11 | Priority Health | $60,457 | $29 | - |
| 12 | Virginia Premier | $59,979 | $29 | - |
| 13 | Keystone Health Plan East Inc | $59,101 | $28 | - |
| 14 | Health New England | $55,933 | $27 | - |
| 15 | Health Alliance Plan | $55,802 | $27 | - |
| 16 | Simply Healthcare Plans | $51,988 | $25 | - |
| 17 | CareSource | $50,875 | $24 | 1 |
| 18 | Magellan Health | $43,184 | $21 | - |
| 19 | Health Partners Plans | $42,236 | $20 | - |
| 20 | Wps Health Insurance | $41,995 | $20 | 2 |