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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Ramon, CA | $38,668 | $18.59 |
| 2 | Wayne, PA | $37,007 | $17.79 |
| 3 | Oak Brook, IL | $36,358 | $17.48 |
| 4 | Greenwood Village, CO | $34,858 | $16.76 |
| 5 | Boise, ID | $33,188 | $15.96 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $99,385 | $48 | - |
| 2 | Customer Service Senior Associate | $88,636 | $43 | - |
| 3 | Telesales Representative | $79,288 | $38 | - |
| 4 | Service Consultant | $72,136 | $35 | - |
| 5 | Service Officer | $71,609 | $34 | - |
| 6 | Customer Relationship Specialist | $71,083 | $34 | - |
| 7 | Senior Representative | $63,795 | $31 | - |
| 8 | Customer Service Executive | $59,866 | $29 | - |
| 9 | Customer Service Representative Supervisor | $57,967 | $28 | - |
| 10 | Client Service Technician | $54,790 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | JGS Insurance | $41,209 | $20 | - |
| 2 | The Cameron Group | $36,461 | $18 | - |
| 3 | Great American Insurance | $36,381 | $17 | 5 |
| 4 | National Indemnity | $36,356 | $17 | - |
| 5 | Philadelphia Insurance Companies | $36,293 | $17 | - |
| 6 | Pekin Insurance | $36,290 | $17 | - |
| 7 | Henderson Brothers | $36,007 | $17 | - |
| 8 | Holborn | $35,222 | $17 | - |
| 9 | UFG Insurance | $35,216 | $17 | - |
| 10 | RLI | $33,834 | $16 | 2 |