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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Wakefield, MA | $41,122 | $19.77 |
| 2 | New Hartford, NY | $40,084 | $19.27 |
| 3 | Des Plaines, IL | $39,660 | $19.07 |
| 4 | Tony, WI | $39,553 | $19.02 |
| 5 | Jersey City, NJ | $39,404 | $18.94 |
| 6 | Noank, CT | $38,606 | $18.56 |
| 7 | Phoenix, AZ | $38,393 | $18.46 |
| 8 | Portsmouth, NH | $37,259 | $17.91 |
| 9 | Columbus, OH | $37,145 | $17.86 |
| 10 | Richardson, TX | $35,094 | $16.87 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $103,277 | $50 | - |
| 2 | Customer Account Executive | $92,575 | $45 | - |
| 3 | Customer Care Consultant | $87,394 | $42 | - |
| 4 | Customer Relationship Specialist | $85,047 | $41 | - |
| 5 | Customer Care Executive | $79,766 | $38 | - |
| 6 | Customer Service Senior Associate | $77,382 | $37 | - |
| 7 | Customs Consultant | $77,362 | $37 | - |
| 8 | Marketing Representative | $70,944 | $34 | 2 |
| 9 | Senior Representative | $65,893 | $32 | - |
| 10 | Market Survey Representative | $63,812 | $31 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | The Travelers Companies | $38,250 | $18 | 4 |
| 2 | The Hanover Insurance Group | $38,245 | $18 | 3 |
| 3 | Foremost Insurance | $37,713 | $18 | - |
| 4 | EMC Insurance | $37,710 | $18 | - |
| 5 | Allied Insurance Brokers | $37,366 | $18 | - |
| 6 | Chubb | $37,303 | $18 | 36 |
| 7 | Tokio Marine Management, Inc. | $37,227 | $18 | - |
| 8 | Farm Family Casualty Insurance Company | $37,128 | $18 | - |
| 9 | UFG Insurance | $37,072 | $18 | - |
| 10 | Highlands Insurance Group, Inc. | $36,895 | $18 | - |
| 11 | Peerless Insurance | $36,272 | $17 | - |
| 12 | Progressive | $36,091 | $17 | 2 |
| 13 | West Bend Mutual Insurance | $36,025 | $17 | 2 |
| 14 | General Casualty Insurance | $35,462 | $17 | - |
| 15 | General Accident Insurance | $35,402 | $17 | - |
| 16 | Indiana Insurance Company | $35,288 | $17 | - |
| 17 | Penn National Insurance | $34,830 | $17 | - |
| 18 | R&R Insurance | $34,507 | $17 | - |
| 19 | New York State Insurance Fund | $33,947 | $16 | - |
| 20 | Magna Carta Companies | $33,519 | $16 | - |