Valence Surface Technologies jobs in New York, NY

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel "done," and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The Role We're hiring a GTM Recruiter to build top-tier Sales and Customer Success pipelines during a period of rapid enterprise expansion. You'll work closely with executive leadership to define role profiles, own end-to-end hiring for revenue-generating teams, and elevate the level of commercial talent joining Valence. About Valence We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry. What You'll Do * Lead full-cycle recruiting for Sales, Customer Success, and GTM operations roles. * Partner with GTM leadership to shape hiring strategy and create precise, high-signal evaluation processes. * Source and engage candidates who understand enterprise AI, complex solution selling, and global customer workflows. * Manage a rigorous, data-driven approach to pipeline health, time-to-hire, and quality-of-hire. * Ensure every candidate has a clear, selective, high-touch experience aligned with Valence's bar for excellence. What We're Looking For * 4+ years of recruiting experience, with significant exposure to Sales and/or Customer Success hiring in fast-growing organizations. * Demonstrated ability to hire senior ICs and managers for revenue-generating teams. * Strong sourcing capability and comfort navigating competitive GTM talent markets. * Ability to partner directly with leadership and influence hiring decisions with clarity and data. * Self-motivated, adaptable, and resilient. Highly motivated and self-driven, with a strong desire to exceed expectations. * Willingness to embrace challenges, experiment and continuously learn through high-quality feedback and new workstreams. * Clear motivations for wanting to join an early-stage team. What you'll get * Ownership & Rapid Growth * Outsized missions from day one, with direct responsibility for company-defining projects * Work alongside the executive team with transparency into strategy and decision-making * Influence on direction through real-time customer feedback and market insights AI-First OperatorWork directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale CompensationCompetitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees EquityMeaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing CultureA culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work Environment This role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US. Diversity and Inclusion We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at [email protected]. #LI-HYBRID We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Assistant Vice President / Vice President, Risk Management Reporting to Regional Head (Americas, Europe and Africa), Risk Management, based in New York City, the successful candidate will be responsible for the following: Responsibilities: * Conducting formal credit risk and Know Your Customer (KYC) reviews of allocated airlines in the Americas region, as well as other counterparties as may be required from time to time, travelling to meet counterparties and undertake on site due diligence. Making firm recommendations based on their assessment and views. * Producing accurate spreads of counterparty accounts and generating accurate credit ratings. Producing high quality financial analysis and credit reports for distribution to the Board and Management Committee as applicable. Maintaining a comprehensive database of counterparty financial information. * Taking ownership of allocated risk counterparties, maintaining relationships with them, and conducting annual reviews. Being a centre of knowledge for the relevant airlines and other counterparties for which you are responsible. * Leading cash collections and any restructuring activity for the accounts under your responsibility. * Working independently to build knowledge of the industry and aviation markets in the Americas. Bringing this knowledge to bear in ongoing assessment and monitoring of individual and portfolio risks. * Maintaining comprehensive, accurate and orderly records and files regarding all risk matters. * Providing strong support for the Aircraft Leasing and Sales team, the Aircraft Sales team, and others in providing prompt responses to requests for views on risk, including the timely preparation of preliminary credit ratings of prospective customers (within 24 hours of receipt of financial statements). * Producing meeting reports within 24 hours following meetings with external parties. * Being the subject matter expert for the Credit Rating Management System in the Americas, supporting the Regional Head (Americas, Europe and Africa), Risk Management to maintain the integrity of the System, and enhancing the intelligence delivered by the System. * Monitoring the overall risk portfolio and routinely produce reports for general portfolio monitoring and for submission to the Board. * Updating a monthly risk portfolio spreadsheet for preparation of regular scheduled reports including the monthly Directors' Report, Senior Management Report, and Quarterly Risk Committee Reports. * Implementing the Company's KYC and AML policy as part of counterparty due diligence. * Proposing and preparing policy or procedure enhancements as may be required from time to time. * Completing other risk management and business analysis tasks assigned from time to time by Regional Head (Americas, Europe and Africa), Risk Management, Chief Risk Officer (CRO), Chief Commercial Officer (Asia Pacific & Middle East) or CEO & Managing Director. Requirements: * At least two years' experience (for AVP position) or five years' experience (for VP position) in the aviation or aircraft financing industry, banking, or rating agency, with a focus on airline credit or equity research. * Strong self-motivation and problem-solving skills, with the ability to work independently and to drive tasks to completion * Ability to travel, sometimes at short notice, around 10 times a year to visit airlines in the Americas region * Good inter-personal skills for building relationships with executives from diverse cultural backgrounds * Strong analytical and evaluation skills, with the capability to think independently * Solid verbal and written communication ability * Meticulous, with keen attention to details, while working in a fast-paced environment * A relevant qualification such as an MSc in Finance or Aviation Finance, CFA, or ACCA would be advantageous * Verbal and written Chinese language skills are a plus, though not a requirement. * Align with and demonstrate BOC Aviation Core Values, which are Integrity; Teamwork; Accountability; Agility; and Ambition. If you believe you would thrive in a dynamic, team-based company operating in a global business environment, then we would like to hear from you. Please send or email, in complete confidence, your full CV, with details of expected remuneration to: Chief People Officer 79 Robinson Road #15-01 Singapore 068897 Email: [email protected] Website: *******************

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleIn this high-impact role you will shape both the visual and structural foundation of Nadia, Valence's cutting-edge AI-powered enterprise coach. In this truly AI-first environment, you will invent interaction models, frameworks, and intuitive systems that bring Nadia to life for thousands of enterprise end-users. You will pioneer new patterns for human-AI partnership, architect adaptive design systems that scale fast, and help Valence define what “AI-native UX” means for the industry. By combining strong systems thinking and refined product taste with a passion for hands-on craft, you will partner closely with engineering, product, and research to ensure every experience with Nadia drives real impact for our users. You will elevate the team through high-velocity execution and judgment, setting the bar for AI product design at Valence and helping to define the next era of enterprise software. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do Create and codify Valence's design system: frameworks, guidelines, and reusable patterns that empower product and engineering teams to build fast, beautiful, and coherent experiences. Set and uphold the bar for visual taste, interaction design quality, and user joy across all surfaces. Provide hands-on leadership with IC-level design projects while mentoring, guiding, and enabling more junior talent. Balance UI polish and UX flows for complex surfaces, including information architecture, notifications, and multi-modal AI patterns. Collaborate closely with PMs, engineers, and clients-directly translating frontline user insight and client needs into world-class, intuitive design. Bring curiosity and experimentation to integrating AI into the user experience, exploring innovative UI and adaptive workflows. What We're Looking For 7-8+ years as a principal/staff designer or senior product leader in high-performing product or consumer companies. Deep experience building and evolving design systems and shipping user-facing products at enterprise scale. AI Fluency: Clear orientation toward AI-native product building - demonstrated use of AI tools, workflow automation, or productized AI practices in design and product work. Comfort exploring how AI reshapes user experience, product craft, and enterprise workflows. Product Craft & Taste: Portfolio and/or shipped product walkthroughs that highlight user-centric systems, intuitive flows, and high bar for craft, with decisions tied to measurable user outcomes. High Velocity Execution: Thrives in early-stage environments with ambiguity, rapid prototyping, and minimal process. Ships with speed and impact while maintaining product quality. Analytical Rigor: Uses experimentation and data - from A/B tests to build-measure-learn loops - to inform direction and iterate toward outcomes that matter. Leadership Without Ego: Proven mentorship and non-hierarchical leadership; scales influence through others rather than relying solely on direct management. Empathy at Every Level: Balances deep empathy for individual users with an understanding of enterprise needs and constraints, translating both into high-impact design and product bets. Why Valence Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentThis can be a remote or hybrid role. NYC based candidates will be 3 days a week in office in Union Square. Candidates must be comfortable balancing colleagues in global timezones, as needed. Candidates must have valid ID/passport and must not have any restrictions on their travel abilities due to work authorization or permits. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************. #LI-HYBRID

Job DescriptionValence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleIn this role you'll be critical in shaping how data informs decisions across our product, customer, and go-to-market teams. You'll uncover user behavior patterns, operational performance insights, and commercial opportunities - all while helping to lay the foundation for a scalable, insight-driven data culture. You'll collaborate deeply with leaders across Product, Engineering, Sales, and Customer Success to ensure we're making the smartest possible decisions from day one. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do Product & Customer Analytics You will analyze platform usage, feature engagement, and user interaction with our AI-powered coaching tools to surface actionable insights. You'll identify friction points and areas of opportunity across key user journeys. You'll support rigorous A/B testing, evaluate AI model performance, and help assess the impact of new features on user experience and outcomes. Reporting & Visualization You'll develop self-serve dashboards and recurring reporting frameworks to democratize access to data across teams. You will translate complex data into clear, compelling stories for technical and non-technical audiences to support data-informed decision-making. Data Infrastructure & Collaboration You'll collaborate with Product and Engineering teams to define tracking requirements and ensure accurate, consistent data collection. You'll identify and recommend improvements to data processes that enhance quality, efficiency, and trust in analytics across the organization. What We're Looking For You have 2+ years of experience in a data analytics role, ideally within a B2B SaaS or AI-focused startup environment. You hold at least a Bachelor's degree in Data Science, Statistics, Computer Science, Economics, or a related quantitative field. You are highly proficient in SQL and comfortable writing complex queries and working with diverse database structures. You have hands-on experience with Python (using libraries like Pandas, NumPy, Matplotlib, or Seaborn) or R for data analysis and visualization. You're familiar with BI tools such as Tableau, Looker, Power BI, or equivalent platforms. You're familiar with using Excel or Google Sheets for ad hoc analysis and data exploration. You may also bring experience with product analytics platforms (e.g., Mixpanel, Amplitude), cloud environments (e.g., AWS or GCP), or data warehousing concepts. You know how to break down complex business problems into structured analyses. You are skilled at identifying trends, patterns, and outliers in data to uncover key insights. You can clearly communicate findings-both in writing and verbally-to technical and non-technical stakeholders alike. Nice to have: You've worked in a fast-paced, early-stage startup, you bring familiarity with AI/ML concepts, you understand SaaS metrics and enterprise customers. What you'll get Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentThis role is 3 days a week (Tues - Thursday) minimum in office in Toronto or NYC depending on your residency. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Don't see an opportunity that fits? We'd still love to hear from you!We are rapidly growing so our needs are always changing - we are excited to hear from candidates who have an interest in startups and what we are doing to help teams work better together. Sharing your interest and qualifications with us means we'll keep them on file and reach out if we see a role that could be a fit in future! Why Come Work With Us Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentWe are a distributed team, remote friendly. We are a US employer with a Canadian subsidiary. Candidates are ideally based in ET or PT and must be comfortable balancing colleagues in global timezones, as needed. Candidates must have valid ID/passport and must not have any restrictions on their travel abilities due to work authorization or permits in the US. Diversity and InclusionWe are committed to fostering a diverse and inclusive environment where our team members, vendors, contractors and beyond feel valued and supported. We know that our commitment to inclusion and belonging enables us to do our best work overall. We strongly encourage applications from candidates of all backgrounds regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process. We know applying for a job can be intimidating, please don't hesitate to reach out - Allison Langille, Head of People ***************.

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleThis role is a Machine Learning Engineer role for our conversational AI coaching product designed for Fortune 500 enterprises, reporting into our Head of AI. In this role you will implement, and optimize machine learning models that power our coaching insights and recommendations. This role is focused on the development and optimization of machine learning models and algorithms, optimizing the underlying ML infrastructure and model development. This role will directly impact our product's core and shape the future of AI-driven leadership coaching for Fortune 500 enterprises. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do You will develop scalable data pipelines, optimize models for performance and accuracy, and evaluate them to ensure they are production-ready. Develop, design and implement improvements in user experience in conversational interactions leveraging LLMs in new ways to advance product goals. Work with the product team to analyze user behavior and prioritize evolving requirements. Experiment at a high velocity, conducting statistical analyses, to optimize the end user experience Research and development on new Conversational AI approaches leveraging cutting edge LLM/NLP advancements. Documentation of models, prompts, and processes to increase replicability and drive quality improvements. Stay current with the latest leading research advancements in ML, LLMs, and Conversational AI Support other coding and feature development where required What We're Looking For Bachelor's degree in Computer Science, Engineering, Mathematics, related field, or equivalent experience 3+ years of professional experience (or equivalent) in software engineering, AI/ML development (ideally including a Master's or Ph.D. in Computer Science, ML, Data Science, or a related field) Practical experience and theoretical knowledge of language technologies such as: dialogue/conversational systems, NLP, and Information Retrieval Strong foundation in data structures, algorithms, and software engineering principles. Proficiency in Python and relevant deep learning frameworks; training (e.g. PyTorch, Tensorflow, JAX, Hugging Face Transformers/Adapters), serving (e.g., Hugging Face TGI//outlines, vLLM) Experience with LLM model development and deployment ideally including experience with model distillation, supervised fine-tuning using RLHF/DPO, and automatic prompt tuning (e.g. DSPy, TextGrad) Experience with cloud deployment of ML systems (e.g., AWS, GCP, Azure) including and open systems (e.g. Docker and Kubernetes) and associated ML services. Strong analytical and problem-solving skills Experience structuring and running data-backed experiments Strong written and verbal communication skills Exposure to early-stage startups, preferably B2B SaaS What You'll Get Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentIf candidates are based in NYC or Toronto they can work hybrid in our offices, otherwise this role can be remote. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************. #LI-HYBRID

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel "done," and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The Role This role will lead enterprise solutions for Nadia, our AI coach, by adapting and delivering tailored implementations for complex customer environments. You will design, implement, and evaluate high-impact workflows (prompts, memory and knowledge patterns, coaching flows), balance bespoke and reusable architectures, and build the tooling and evaluation discipline that let us scale enterprise AI deployments. This role sits at the heart of Valence. You will collaborate closely with Product, AI Research/Applied AI, and Engineering to ensure our most advanced enterprise AI systems are safe, performant, and aligned with real user outcomes. This is a hybrid role that combines product sense, technical grounding, and strong delivery instinct. It is ideal for someone who loves to build, ship, and iterate. About Valence We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, ServiceNow, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry. What You'll Do * Own end-to-end AI solutions: Lead the full lifecycle for enterprise-grade workflows, from discovery and design through implementation, evaluation, and iteration. * Architect for reuse: Identify repeatable patterns, modularize components, and define when to productize; communicate tradeoffs across speed, quality, and maintainability. * Drive quality and evaluation: Define prompting standards, guardrails, and success metrics (accuracy, tone, safety, outcome quality). Build lightweight evaluation frameworks that scale across clients. * Make hard tradeoffs: Balance speed vs. scalability; protect the platform from over-engineering while ensuring customers see real value quickly. * Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact. * Mentor and level up others: Guide associates or EMs learning prompting and integration skills; contribute to playbooks, templates, and internal training. * Measure outcomes: Track deployment speed, adoption, satisfaction, and quality; identify opportunities for reusability and efficiency gains. What We're Looking For * 3+ years in solutions engineering, forward-deployed engineering, or consulting engineering, ideally with enterprise-facing experience. Open to less years for exceptional builders who ship and learn fast. * LLM/AI experience: prompt design, evaluation, and deployment of LLM-powered systems. Understanding of memory/knowledge retrieval and safety/guardrails. * Systems & judgment: track record of deciding what should be bespoke vs. reusable, designing for modularity without over-engineering. * Enterprise craft: stakeholder management, discovery, and communication. You know when to push back and when to ship. * Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact. * Quality mindset: you hold the line on accuracy, safety, and performance while maintaining pragmatism. * Growth mindset: Growth mindset focused on continuous skill development in rapidly evolving AI landscape * Startup DNA: Startup experience preferred with proven comfort navigating ambiguity and high-velocity execution. What you'll get * Ownership & Rapid Growth * Outsized missions from day one, with direct responsibility for company-defining projects * Work alongside the executive team with transparency into strategy and decision-making * Influence on direction through real-time customer feedback and market insights AI-First OperatorWork directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale CompensationCompetitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees EquityMeaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing CultureA culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work Environment This role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US. Diversity and Inclusion We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at [email protected]. #LI-HYBRID We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleValence has a product marketing problem. A good one-the kind that signals momentum and craves sharper storytelling. Nadia, our AI-powered leadership coach, is the most widely deployed of her kind. We have real traction with enterprise customers, global CHROs at our events, and users who genuinely love what we've built. The product is working. The market is responding. But our messaging hasn't kept up. Our site is a palimpsest-a visible layering of past ideas, half-retired narratives, and outdated positioning. It hints at where we've been more than where we're going. Our campaigns are more scattered than strategic. And in a space evolving as fast as enterprise AI, even great messaging has a short half-life. What resonated last month might feel stale today. If that sounds chaotic, this probably isn't your role. If it sounds energizing, read on. We're looking for a sharp, hands-on founding Product Marketing Lead to own how we position and communicate about Nadia across the entire buyer and user journey. This role is both strategic and executional. You'll craft narratives that resonate with enterprise HR and talent leaders, while ensuring consistency across sales, marketing, product, and customer success. You'll be at the center of the feedback loop-listening to prospects, customers, and the market, and turning insights into messaging that drives clarity, excitement, and conversion. You'll work directly with the founder and cross-functional teams to shape a story that reflects the product's actual impact-and moves with the market. This is not a “farm it out” kind of role. It's for someone who wants to get close to the product, the roadmap, the customers, and the words. We believe great product marketing is strategic storytelling. It's emotional. It's earned. And when it lands-when the message clicks and people nod-it's unforgettable. We didn't tell this as a story-but you would have. That's why we need you. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do Define Nadia's Positioning and Messaging: Lead the development of clear, differentiated, and customer-centric positioning frameworks. Synthesize insights from leadership, customers, and the market to evolve our narrative and voice. Ensure Messaging Consistency Across the Business: Act as the central voice on how we describe our product-partnering with sales, content, client solutions, and product to maintain clarity and alignment from website copy to user emails. Create Content & Guide Content Strategy: Partner with our team of freelancers and agencies to shape strategy and produce content based on your deep knowledge of our product, audience, and market. Own the Website Content Strategy: Determine which pages are needed, and keep messaging, copy, and content updated and consistent. Own Competitive Intelligence: Monitor the evolving enterprise AI and HR tech landscape to inform positioning. Build a feedback loop so product and GTM teams stay ahead of the curve. Support Sales with Messaging That Works: Equip sales with the language, frameworks, and objections-handling materials they need to win. Drive alignment across the funnel-from first impression to close. Lead User-Facing Product Comms: Own the messaging for lifecycle and product launch plans-ensuring our clients and users always understand the “why,” not just the “what.” Champion the Voice of the Customer: Conduct user and prospect interviews to uncover product understanding, motivations, and pain points. Translate findings into actionable insights for marketing, product, and content teams. What We're Looking For ~5+ years of experience in product marketing or content-driven GTM roles, preferably in B2B SaaS with enterprise clients Exceptional storytelling and writing skills, with a portfolio of live content, product messaging, and/or web copy you've led or shaped A deep understanding of enterprise buyer mindsets-bonus if this is focused on HR, L&D, and talent leadership Experience building compelling narratives, copy, and content A track record of collaborating cross-functionally with product, sales, and customer teams to drive results Comfort interviewing customers, navigating ambiguity, and iterating quickly based on feedback An ownership mentality: you're hands-on and excited to build, not just guide Familiarity with AI products, content automation tools, and modern sales enablement approaches is a plus What you'll get Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentThis role is 3 days a week (Tues - Thursday) minimum in office near Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents to visit European countries as well as the US and Canada as needed. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************. #LI-HYBRID

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleIn this role, you'll be hands-on shaping the technical foundation of our LLM-powered product used by leaders at Fortune 500 companies. You'll work closely with our VP Engineering and Tech Leads to ship real features fast, debug hard problems, and scale systems that redefine how enterprises approach learning and leadership. This is not an incremental build. It's a ground-floor opportunity to create and own something category-defining. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do Architect, build, and optimize core components of our LLM-driven coaching engine Collaborate with product, design, and infrastructure to deliver delightful, resilient user experiences Own end-to-end systems: from model integration to frontend delivery, evaluation and observability Design for scale, security, and performance across enterprise environments Influence and evolve our engineering culture, roadmap, and technical bar Debug across the stack-from model behavior to data infra to UI Help shape hiring, tooling, and internal processes as we grow What We're Looking For Engineering Skills: You've got significant experience in a combination of scaling startups and best-in-class engineering organizations, with Python, Ruby, Go, C# or similar language. JS, Vue, React are nice to haves. AI Fluid: You've got hands-on experience from ML roles, coursework, side projects, and/or LLM applications-bonus points for running evals or demonstrating a great grasp of model quality/performance tradeoffs. Builder at Heart: You've architected and shipped production-grade systems - ideally in AI, distributed infrastructure, or high-velocity B2B environments. You balance speed with scalability. Versatile and Pragmatic: You move fluidly between crafting clean abstractions and deploying scrappy experiments when speed to insight matters most. Product Focused: You write reliable code and care as much about how your work performs in the hands of customers as how it performs in CI. Startup Fluent: You thrive in ambiguity, value momentum over perfection, and happily wear multiple hats when it means unblocking the team. Data-Driven Operator: You think in experiments, validate with data, and believe that observation beats assumption every time. What You'll Get Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentThis role can be either remote or hybrid from our offices in New York or Toronto. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************.

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleThis is a rare opportunity to architect from scratch the AI-powered talent operating systems that will shape how Valence hires, ramps, and scales extraordinary teams as we build the infrastructure for our next phase of hypergrowth. You will design and deploy first-principles solutions that replace traditional playbooks with seamless, automated experiences, enabling us to move at the velocity and quality needed for a multi-billion-dollar AI-native company. This is a doing role - we don't strategize or vision. We test, iterate and fail quickly. You will join a cohort of top strategy and operations professionals at Valence confronting some of the toughest growth questions: How do we reimagine hiring, onboarding, and team management using AI and automation while preserving the essential human judgment and culture that set us apart? You will be empowered to own high-impact projects, lead experiments, and pilot new approaches, delivering outcomes in a high-stakes, data-driven, and ambiguous environment. With direct executive visibility, you will collaborate closely with the VP of People & Operations to run core systems and rhythms, shape company-defining hiring decisions, and report outcomes to our leadership. For the right builder, this is a career-defining role that blends strategic influence, hands-on ownership, and the opportunity to fundamentally rewrite the playbook for how AI-first organizations scale teams at speed without losing what makes them great. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do Build Architect and optimize AI-powered talent systems end-to-end, using automation and analytics to enhance sourcing, selection, and overall candidate experience - consistently raising the bar while moving fast. Lead dynamic workforce planning: partner with Finance to create adaptable, data-driven headcount models directly aligned with business milestones. Own searches for multiple high-impact roles at once, ensuring the right talent lands at the right time. Scale Design quality of hire as a product: implement automated, personalized onboarding journeys with outcome tracking and iterative improvement - accelerating time to ramp and setting measurable standards for success. Build AI-enabled performance enablement, feedback, and manager development systems - delivering actionable insights, just-in-time learning, and practical playbooks to elevate team performance. Rapidly experiment: lead fast pilots and A/B test new people systems and workflows, using data and feedback to scale what works and move with urgency. Optimize Develop and own Valence's talent intelligence engine - real-time market benchmarking, proactive pipeline analytics, and risk surfacing to give the org a competitive edge. Deliver actionable, predictive people analytics: build scalable dashboards, live reporting suites, and executive-ready insights that connect talent metrics to business outcomes. Partner directly with the CEO and VP to drive strategic org design and culture-shaping projects, adapting our operating model as we grow. What We're Looking For Experience building and scaling: 5-7 years in high-growth operations, consulting, or strategy roles (startup experience preferred). AI-first mindset: Passion for leveraging AI technology to design workflows, automate processes, and reimagine how organizations operate. Execution at altitude: Proven ability to manage high-stakes, complex workstreams with executive visibility, delivering outcomes backed by data and clear metrics. Influence without authority: Clear communicator who can align busy executives, build trust across teams, and drive consensus in fast-paced environments. Adaptable & resilient operator: Self-motivated and highly driven, with the ability to thrive in ambiguity, push through challenges, and deliver even when the path isn't obvious. Learning orientation: Willingness to experiment, embrace feedback, and continuously evolve through new responsibilities and workstreams. Mission alignment: Strong personal motivation to join and shape an early-stage, AI-first team - you want to be at the ground floor of transforming how organizations scale. What You'll Get Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentThis role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************. #LI-HYBRIDWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel "done," and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The Role This role will lead enterprise solutions for Nadia, our AI coach, by adapting and delivering tailored implementations for complex customer environments. You will design, implement, and evaluate high-impact workflows (prompts, memory and knowledge patterns, coaching flows), balance bespoke and reusable architectures, and build the tooling and evaluation discipline that let us scale enterprise AI deployments. This role sits at the heart of Valence. You will collaborate closely with Product, AI Research/Applied AI, and Engineering to ensure our most advanced enterprise AI systems are safe, performant, and aligned with real user outcomes. This is a hybrid role that combines product sense, technical grounding, and strong delivery instinct. It is ideal for someone who loves to build, ship, and iterate. About Valence We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, ServiceNow, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry. What You'll Do * Own end-to-end AI solutions: Lead the full lifecycle for enterprise-grade workflows, from discovery and design through implementation, evaluation, and iteration. * Architect for reuse: Identify repeatable patterns, modularize components, and define when to productize; communicate tradeoffs across speed, quality, and maintainability. * Drive quality and evaluation: Define prompting standards, guardrails, and success metrics (accuracy, tone, safety, outcome quality). Build lightweight evaluation frameworks that scale across clients. * Make hard tradeoffs: Balance speed vs. scalability; protect the platform from over-engineering while ensuring customers see real value quickly. * Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact. * Mentor and level up others: Guide associates or EMs learning prompting and integration skills; contribute to playbooks, templates, and internal training. * Measure outcomes: Track deployment speed, adoption, satisfaction, and quality; identify opportunities for reusability and efficiency gains. What We're Looking For * 3+ years in solutions engineering, forward-deployed engineering, or consulting engineering, ideally with enterprise-facing experience. Open to less years for exceptional builders who ship and learn fast. * LLM/AI experience: prompt design, evaluation, and deployment of LLM-powered systems. Understanding of memory/knowledge retrieval and safety/guardrails. * Systems & judgment: track record of deciding what should be bespoke vs. reusable, designing for modularity without over-engineering. * Enterprise craft: stakeholder management, discovery, and communication. You know when to push back and when to ship. * Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact. * Quality mindset: you hold the line on accuracy, safety, and performance while maintaining pragmatism. * Growth mindset: Growth mindset focused on continuous skill development in rapidly evolving AI landscape * Startup DNA: Startup experience preferred with proven comfort navigating ambiguity and high-velocity execution. What you'll get * Ownership & Rapid Growth * Outsized missions from day one, with direct responsibility for company-defining projects * Work alongside the executive team with transparency into strategy and decision-making * Influence on direction through real-time customer feedback and market insights AI-First OperatorWork directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale CompensationCompetitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees EquityMeaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing CultureA culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work Environment This role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US. Diversity and Inclusion We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at [email protected]. #LI-HYBRID We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleWe're looking for a Technical Recruiter to scale our Product and Engineering teams as we build the core technology powering Valence's enterprise AI platform. You'll own technical hiring across product management, software engineering, machine learning, and design - ensuring we bring in builders who thrive in deeply technical, high-velocity environments. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do Manage full-cycle recruiting across Product, Engineering, ML, and Design roles. Partner with technical leadership to define role profiles, scorecards, and high-precision evaluation loops. Build diverse candidate pipelines using advanced sourcing techniques and targeted outreach. Drive a fast, rigorous, signal-rich interview process for highly technical roles. Serve as a strategic advisor to hiring managers on market insights, org design considerations, and long-term talent planning. What We're Looking For 4+ years of recruiting experience, with significant exposure to product, engineering, AI and research hiring in fast-growing organizations. Demonstrated ability to hire senior ICs and managers for technical teams. Strong command of engineering and product role fundamentals - enough to assess depth, not just keywords. Strong sourcing capability and comfort navigating competitive technical talent markets. Ability to partner directly with leadership and influence hiring decisions with clarity and data. Self-motivated, adaptable, and resilient. Highly motivated and self-driven, with a strong desire to exceed expectations. Willingness to embrace challenges, experiment and continuously learn through high-quality feedback and new workstreams. Clear motivations for wanting to join an early-stage team. What you'll get Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentThis role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************. #LI-HYBRID

Job DescriptionValence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleAs an Engagement Manager at Valence, you'll be at the heart of our mission to revolutionize leadership development through generative AI. You'll work hand-in-hand with global enterprises like Coca-Cola, Nestle, General Mills, Prudential and more to deploy the first-ever AI-powered coaching solution to their teams. You will be forging relationships, driving strategic initiatives, and directly influencing the evolution of our gen AI product. We're looking for someone who can navigate the complex landscapes of Fortune 500 companies to translate the potential of AI into tangible business outcomes. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do Build and grow strategic client partnerships, engaging across all levels of leadership C Suite, Executive. Lead the consultative deployment of our generative AI tools within enterprise accounts, translating client goals into high-impact, scalable programs. Deliver on strategic and commercial goals, consistently meeting or exceeding revenue, usage, and expansion targets within your portfolio. Own the renewal and expansion process. Embed deeply within client organizations, becoming a programmatic partner and helping them unlock measurable value through clear use cases. Champion behavior change by guiding clients through our consultative methodology, aligning our platform with their most pressing priorities. Partner closely with Sales during pre-sale and pilot phases to shape solutions that convert interest into long-term engagement. Oversee contracting and invoicing, working hand-in-hand with our Operations team to ensure a seamless experience. Act as a client voice in product evolution, offering insights that help shape our roadmap and improve the user experience. Stay sharp in an evolving landscape-building working fluency in generative AI, trust & ethics in machine learning, and the nuances of our clients' industries. What We're Looking For 4+ years of experience-in top-tier consulting, investment banking, or fast-paced, high-growth startups. Exceptional client-facing skills-with a proven ability to build trust and drive outcomes with senior stakeholders, including C-suite and executive leaders. Structured problem-solving ability-you can break down complex challenges, connect the dots, and craft solutions that drive results. Proven influence and execution-you know how to partner with busy executives, keep momentum across work streams, and make progress in environments where priorities shift fast. Strong operational instincts-including a knack for managing details that elevate the overall experience. Excellent communication skills-both written and verbal, with the ability to tailor your style to different audiences and settings. Comfort with data-especially in Excel, and the ability to organize and synthesize information to create clarity and add value. Bias for action-you're self-motivated, solutions-oriented, and energized by challenges. You move quickly and don't get discouraged by roadblocks. Growth mindset-you actively seek feedback and see every experience as a chance to learn and get better. A clear “why” for this stage and space-you're excited by the opportunity to join an early startup at the forefront of generative AI, with a mission centered on learning, leadership, and team development. What you'll get Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentThis role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleThis role will lead enterprise customizations for Nadia-our AI coach-adapting and deploying tailored solutions for complex customer environments. You'll design, implement, and evaluate high-impact workflows (prompts, memory/knowledge patterns, coaching flows), balance bespoke vs. reusable architectures, and build the tooling and evaluation muscle that helps us scale enterprise AI deployments. You'll collaborate cross-functionally with Product, AI Research/Applied AI, and Engineering, ensuring our most advanced enterprise AI systems are safe, performant, and aligned with user outcomes. This is a hybrid role combining product sense, technical grounding, and delivery instinct-ideal for someone who loves to build, ship, and iterate. You'll thrive if you can translate between client needs and AI system design, and operate comfortably in ambiguity while pushing toward real-world results. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, ServiceNow, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do Own end-to-end customizations: Lead discovery → design → implementation → evaluation → iteration cycles for enterprise-grade workflows. Architect for reuse: Identify repeatable patterns, modularize components, and define when to productize; communicate tradeoffs across speed, quality, and maintainability. Drive quality and evaluation: Define prompting standards, guardrails, and success metrics (accuracy, tone, safety, outcome quality). Build lightweight evaluation frameworks that scale across clients. Make hard tradeoffs: Balance speed vs. scalability; protect the platform from over-engineering while ensuring customers see real value quickly. Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact. Mentor and level up others: Guide associates or EMs learning prompting and integration skills; contribute to playbooks, templates, and internal training. Measure outcomes: Track deployment speed, adoption, satisfaction, and quality; identify opportunities for reusability and efficiency gains. What We're Looking For 5+ years in solutions engineering, forward-deployed engineering, or consulting engineering, ideally with enterprise-facing experience. Open to less years for exceptional builders who ship and learn fast. LLM/AI experience: prompt design, evaluation, and deployment of LLM-powered systems. Understanding of memory/knowledge retrieval and safety/guardrails. Systems & judgment: track record of deciding what should be bespoke vs. reusable, designing for modularity without over-engineering. Enterprise craft: stakeholder management, discovery, and communication. You know when to push back and when to ship. Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact. Quality mindset: you hold the line on accuracy, safety, and performance while maintaining pragmatism. Growth mindset: Growth mindset focused on continuous skill development in rapidly evolving AI landscape Startup DNA: Startup experience preferred with proven comfort navigating ambiguity and high-velocity execution. What you'll get Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentThis role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************. #LI-HYBRIDWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleWe're hiring a Principal Product Manager to lead enterprise engagement at Valence. You'll act as the GM for our enterprise product surface, owning context, customizations, and features required by the world's largest organizations. This is not a consumer-facing role - your mandate is to ensure adoption, retention, and expansion at organizational scale. This role demands someone who can operate at the intersection of product vision, customer empathy, and enterprise execution. You'll take holistic ownership of enterprise metrics, driving the success of our Fortune 500 deployments while shaping how AI coaching scales across the most complex organizations in the world. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do Act as GM for enterprise engagement, setting the vision for enterprise adoption and retention at organizational scale. Lead strategic product direction and roadmap development in close partnership with product and technical leadership. Own success metrics end-to-end, including activation, engagement, and long-term retention across large enterprise deployments. Personally define, prioritize, and validate hypotheses via fast, data-driven experiments; craft programs to test, learn, and iterate quickly. Spend substantial time in discovery - from enterprise buyer journeys and process reviews to user interviews and segmentation - ensuring both enterprise empathy and user insight shape product direction. Translate the complexity of Fortune 1000 customer needs into scalable platform features, balancing customization with product cohesion. Collaborate across engineering, design, and customer-facing teams to ensure enterprise processes, change management, and product execution align for successful deployments and expansion. Own and execute creative product marketing experiments, including messaging and AI-assisted approaches, to drive enterprise adoption. Lead product teardowns and retrospectives to surface lessons, articulate trade-offs, and uphold a high bar for product judgment and craft. What We're Looking For 8+ years of relevant product management or equivalent operator/technical experience. AI Fluency: Proven AI-native orientation with clear personal/professional use of AI tools, workflow automation, or productized AI practices. Enterprise Impact: Direct experience building products for Fortune 1000 organizations, with ownership of adoption, retention, or scale across complex enterprise environments. High Velocity Execution: Demonstrated ability to thrive in early-stage product environments, shipping with minimal process and citing high-impact outcomes. Analytical Rigor: Strong analytical skills including A/B testing, build-measure-learn loops, and using data to define and measure enterprise success metrics. Product Craft: Drive product excellence by presenting live walkthroughs of shipped products, unpacking decisions that achieved measurable adoption and real-world results. User & Enterprise Empathy: Deep, intuitive empathy for both individual users and enterprise stakeholders - able to understand motivations and pain points across the org chart, from end-users to executives, to inform high-impact product bets. Organizational Savvy: Comfort navigating enterprise processes, reviews, and change management, ensuring product delivery drives both user value and enterprise-scale outcomes. What You'll Get Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentThis role can be remote or hybrid. If in NYC role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions for North America and Europe. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************.

Don't see an opportunity that fits? We'd still love to hear from you!We are rapidly growing so our needs are always changing - we are excited to hear from candidates who have an interest in startups and what we are doing to help teams work better together. Sharing your interest and qualifications with us means we'll keep them on file and reach out if we see a role that could be a fit in future! Why Come Work With Us Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentWe are a distributed team, remote friendly. We are a US employer with a Canadian subsidiary. Candidates are ideally based in ET or PT and must be comfortable balancing colleagues in global timezones, as needed. Candidates must have valid ID/passport and must not have any restrictions on their travel abilities due to work authorization or permits in the US. Diversity and InclusionWe are committed to fostering a diverse and inclusive environment where our team members, vendors, contractors and beyond feel valued and supported. We know that our commitment to inclusion and belonging enables us to do our best work overall. We strongly encourage applications from candidates of all backgrounds regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process. We know applying for a job can be intimidating, please don't hesitate to reach out - Allison Langille, Head of People ****************** may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleThis role will lead enterprise solutions for Nadia, our AI coach, by adapting and delivering tailored implementations for complex customer environments. You will design, implement, and evaluate high-impact workflows (prompts, memory and knowledge patterns, coaching flows), balance bespoke and reusable architectures, and build the tooling and evaluation discipline that let us scale enterprise AI deployments. This role sits at the heart of Valence. You will collaborate closely with Product, AI Research/Applied AI, and Engineering to ensure our most advanced enterprise AI systems are safe, performant, and aligned with real user outcomes. This is a hybrid role that combines product sense, technical grounding, and strong delivery instinct. It is ideal for someone who loves to build, ship, and iterate. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, ServiceNow, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do Own end-to-end AI solutions: Lead the full lifecycle for enterprise-grade workflows, from discovery and design through implementation, evaluation, and iteration. Architect for reuse: Identify repeatable patterns, modularize components, and define when to productize; communicate tradeoffs across speed, quality, and maintainability. Drive quality and evaluation: Define prompting standards, guardrails, and success metrics (accuracy, tone, safety, outcome quality). Build lightweight evaluation frameworks that scale across clients. Make hard tradeoffs: Balance speed vs. scalability; protect the platform from over-engineering while ensuring customers see real value quickly. Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact. Mentor and level up others: Guide associates or EMs learning prompting and integration skills; contribute to playbooks, templates, and internal training. Measure outcomes: Track deployment speed, adoption, satisfaction, and quality; identify opportunities for reusability and efficiency gains. What We're Looking For 3+ years in solutions engineering, forward-deployed engineering, or consulting engineering, ideally with enterprise-facing experience. Open to less years for exceptional builders who ship and learn fast. LLM/AI experience: prompt design, evaluation, and deployment of LLM-powered systems. Understanding of memory/knowledge retrieval and safety/guardrails. Systems & judgment: track record of deciding what should be bespoke vs. reusable, designing for modularity without over-engineering. Enterprise craft: stakeholder management, discovery, and communication. You know when to push back and when to ship. Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact. Quality mindset: you hold the line on accuracy, safety, and performance while maintaining pragmatism. Growth mindset: Growth mindset focused on continuous skill development in rapidly evolving AI landscape Startup DNA: Startup experience preferred with proven comfort navigating ambiguity and high-velocity execution. What you'll get Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentThis role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************. #LI-HYBRID

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleIn this role you will help architect our RevOps system, turning rapidly scaling GTM activity into reporting grade data that leaders use to make real decisions as we double growth. You will own and improve our CRM, campaign reporting, and conversion funnel analytics, revealing which accounts, programs, and motions truly move pipeline and revenue. You will drive list enrichment, account mapping, and net new list building, and partner with GrowthOps and our Commercial Leaders to activate high intent audiences. This role will be central to levelling up our data hygiene and automations and redefining how RevOps works for an AI native, lean, fast moving team at a moment of intense growth. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, ServiceNow, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do Manage core revenue operations workflows, including campaign setup, list enrichment, and post campaign routing to Sales. Own our CRM, ensuring reporting grade data, clean workflows, and reliable GTM dashboards. Build and refine conversion funnel and attribution reporting to show which accounts, programs, and motions drive pipeline and revenue. Map target accounts and buying groups, and build net new lists in partnership with GrowthOps and Commercial leaders. Deploy AI tools to automate workflows, improve data hygiene, and surface insights that inform new GTM experiments. Develop repeatable processes and documentation that scale execution and enable tight cross-functional collaboration. Surface insights from marketing and sales data to inform new experiments and continuous optimization. What We're Looking For 2+ years of experience post graduation in analytics and data. Skilled in Excel/Sheets or BI dashboards; comfortable turning metrics into insight and action. Deep fluency with AI tools and automation - excited to apply them to marketing operations. Data-and systems-oriented thinker with strong analytical fluency and attention to detail. Comfortable designing and iterating on workflows and process documentation. Familiarity with Salesforce, HubSpot, LinkedIn Campaign Manager, and/or Clay (or similar tools). Self-starter with strong ownership, adaptability, and a bias toward execution. Collaborative operator who thrives in a fast-moving, high-accountability environment. What you'll get Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentThis role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************. #LI-HYBRID

Valence has built the only first-to-market AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We're not just talking about the future of work - we're building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate - the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn't for everyone. We're not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what's possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleAs a founding Applied AI Engineer at Valence, you'll spearhead the development of groundbreaking AI-driven leadership coaching, reporting directly to our Head of AI. This pivotal role places you at the intersection of cutting-edge generative AI and practical business applications, offering the opportunity to shape the future of workplace development. You'll pioneer AI coaching by developing and deploying advanced generative AI models that revolutionize leadership development, while crafting intelligent interactions through sophisticated natural language processing systems that provide personalized, context-aware guidance to leaders. In this position, you'll optimize our AI systems for enterprise scale, building robust and scalable solutions capable of serving Fortune 500 clients with high performance and reliability across diverse corporate environments. Collaborating closely with our product and leadership teams, you'll drive product innovation by identifying new opportunities for AI integration and constantly pushing the boundaries of what's possible in AI-assisted coaching. As a champion of ethical AI, you'll lead the charge in developing responsible AI practices, ensuring our coaching solutions maintain the highest standards of fairness, transparency, and user trust. This role presents a rare opportunity to apply state-of-the-art AI techniques to transform how businesses approach leadership development. You'll tackle unique challenges at the intersection of AI, psychology, and leadership development, creating truly innovative solutions. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do Architect and develop enterprise-grade conversational AI solutions for leadership coaching Develop, design and implement improvements in user experience in conversational interactions leveraging LLMs in novel ways to advance product goals. Evaluate and improve existing conversational (LLM-based) models across dimensions of effectiveness, scalability, and efficiency. Implement, test, and deploy LLM-powered coaching agents that understand complex tasks, provide accurate and relevant responses, and adapt to diverse conversational contexts Integrate and manage diverse data sources to enhance the knowledge and contextual understanding of our AI coaching models Work with the product team to study user behavior and prioritize evolving product developments. Experiment at a high velocity to optimize user experience Full stack - write, review and deploy code across back and front end as needed Streamlining data science processes to support rapid iteration and quality improvement. Support other science and software development where required. What We're Looking For Bachelor's degree in Computer Science, Engineering, Mathematics, related field, or equivalent experience 3+ years of professional experience (or equivalent) in software engineering, AI/ML development (ideally including a Master's or Ph.D. in Computer Science, ML, Data Science, or a related field) Practical and theoretical knowledge of language systems in the areas of: conversational systems, NLP, and Information Retrieval with knowledge of relevant tools Strong software engineering skills with a track record of developing data-driven machine learning systems or products Proficiency in Python and relevant deep learning frameworks - both training (e.g. PyTorch, Tensorflow, JAX) and serving (e.g., Hugging Face TGI/Transformers/Adapters/outlines, vLLM) Experience with cloud deployment of ML systems (e.g., AWS, GCP, Azure) including and open systems (e.g. Docker and Kubernetes) and their associated ML services. Experience with Data Science tools and processes (e.g. NumPy, scikit-learn, Pandas, PySpark) Familiarity with ML lifecycle tools like MLflow, Weights & Biases Hands-on experience building Generative AI-powered applications, including Large Language Models Strong analytical and problem-solving skills Ability to communicate complex ideas and concepts effectively Exposure to early-stage startups, preferably B2B SaaS What You'll Get Ownership & Rapid Growth Outsized missions from day one, with direct responsibility for company-defining projects Work alongside the executive team with transparency into strategy and decision-making Influence on direction through real-time customer feedback and market insights AI-First Operator Work directly with cutting-edge AI models and next-generation platforms Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale Compensation Competitive salary including base + bonuses Comprehensive health coverage (medical, dental, vision) from day one Generous PTO, company-wide R&R shutdowns, and paid parental leave Retirement plan support for US and global employees Equity Meaningful ownership in a venture-backed company at a growth inflection point Financial upside that comes from scaling fast Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact Top-Performing Culture A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together Learn more about us and meet our team here Location and Work EnvironmentIf candidates are based in NYC or Toronto they can work hybrid in our offices, otherwise this role can be remote. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US. Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at ***************. #LI-HYBRID