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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Woburn, MA | $40,245 | $19.35 |
| 2 | New York, NY | $38,440 | $18.48 |
| 3 | San Jose, CA | $38,256 | $18.39 |
| 4 | Piscataway, NJ | $37,670 | $18.11 |
| 5 | Chicago, IL | $36,430 | $17.51 |
| 6 | Columbus, OH | $34,265 | $16.47 |
| 7 | Scottsdale, AZ | $33,973 | $16.33 |
| 8 | Alexandria, VA | $33,195 | $15.96 |
| 9 | Alpharetta, GA | $30,904 | $14.86 |
| 10 | Clearwater, FL | $29,007 | $13.95 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Executive | $123,806 | $60 | - |
| 2 | Customer Account Executive | $122,109 | $59 | - |
| 3 | Customer Service Expert | $120,660 | $58 | - |
| 4 | Outbound Sales Representative | $113,336 | $54 | - |
| 5 | Senior Representative | $112,935 | $54 | - |
| 6 | Customer Liaison | $109,037 | $52 | - |
| 7 | Service Consultant | $108,175 | $52 | - |
| 8 | Customs Consultant | $106,384 | $51 | - |
| 9 | Account Executive/Customer Service | $102,600 | $49 | - |
| 10 | Telephone Service Adviser | $98,858 | $48 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Siemens | $37,725 | $18 | 14 |
| 2 | Salient | $37,168 | $18 | - |
| 3 | Church Pension Group | $36,848 | $18 | - |
| 4 | Intelligent Solutions | $36,402 | $18 | - |
| 5 | Dynamics | $35,645 | $17 | - |
| 6 | SI Holdings Inc | $35,425 | $17 | - |
| 7 | EFD | $35,028 | $17 | - |
| 8 | CQG | $34,802 | $17 | - |
| 9 | In-Q-Tel | $34,615 | $17 | - |
| 10 | Electronic Commerce | $34,559 | $17 | - |
| 11 | I.T. Consortium | $34,303 | $16 | - |
| 12 | Ingenico | $34,261 | $16 | - |
| 13 | Sharebuilder Securities | $33,674 | $16 | - |
| 14 | NSWC Federal Credit Union | $33,615 | $16 | - |
| 15 | Gleim Exam Prep | $33,046 | $16 | - |
| 16 | Federal Reserve Bank of Boston | $32,847 | $16 | - |
| 17 | Hpe Financial Services, Inc. | $32,744 | $16 | - |
| 18 | Apriva | $32,620 | $16 | - |
| 19 | Member Driven Technologies | $32,455 | $16 | - |
| 20 | ICE Mortgage Technology | $30,673 | $15 | - |