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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Portland, OR | $48,341 | $23.24 |
| 2 | Ridgefield, NJ | $47,891 | $23.02 |
| 3 | Anchorage, AK | $46,743 | $22.47 |
| 4 | Waltham, MA | $45,507 | $21.88 |
| 5 | San Jose, CA | $45,441 | $21.85 |
| 6 | Silver Spring, MD | $45,120 | $21.69 |
| 7 | Grand Rapids, MI | $45,024 | $21.65 |
| 8 | Bellevue, WA | $44,947 | $21.61 |
| 9 | South Portland, ME | $44,537 | $21.41 |
| 10 | Pittsburgh, PA | $44,430 | $21.36 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Technical Support Professional | $107,600 | $52 | - |
| 2 | Technical Team Lead | $101,248 | $49 | - |
| 3 | Technical Specialist | $100,725 | $48 | - |
| 4 | Technical Advisor | $99,720 | $48 | - |
| 5 | Senior Technical Associate | $98,213 | $47 | - |
| 6 | Technical Solutions Representative | $97,501 | $47 | - |
| 7 | Technical Analysis Senior Associate | $95,437 | $46 | - |
| 8 | Technical Associate | $94,519 | $45 | - |
| 9 | Technical Support Advisor | $93,275 | $45 | - |
| 10 | Technical Support Officer | $80,263 | $39 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | $57,527 | $28 | 171 | |
| 2 | Verizon Data Services Inc | $47,408 | $23 | - |
| 3 | U.S. Cellular | $41,827 | $20 | - |
| 4 | Cricket Wireless | $41,820 | $20 | - |
| 5 | Vonage | $41,430 | $20 | - |
| 6 | Qwest | $41,303 | $20 | - |
| 7 | Verizon Wireless Puerto Rico, Inc | $40,874 | $20 | - |
| 8 | Fairpoint Communications | $40,865 | $20 | - |
| 9 | GTE - Gas Turbine Efficiency | $40,478 | $19 | - |
| 10 | AT&T | $40,367 | $19 | 50 |
| 11 | AUTOMATED DIGITAL TECHNOLOGIES | $39,755 | $19 | - |
| 12 | Southwestern Bell Mobile Systems | $39,529 | $19 | - |
| 13 | Verizon Corporate Services Group Inc. | $38,904 | $19 | - |
| 14 | Verizon Network Integration Corp | $38,865 | $19 | - |
| 15 | Verizon Select Services Inc | $38,808 | $19 | - |
| 16 | Verizon Wireless of the East LP | $38,803 | $19 | - |
| 17 | Alltel | $38,752 | $19 | - |
| 18 | GTE Corporation | $38,360 | $18 | - |
| 19 | Southern New England Telephone Company | $37,782 | $18 | - |
| 20 | Bellsouth Telecommunications Inc | $36,548 | $18 | - |