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What does a voip network engineer do?

Updated January 8, 2025
6 min read
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Voip network engineer responsibilities

Here are examples of responsibilities from real voip network engineer resumes:

  • Manage multiple, simultaneous customer projects of varying complexities while minimizing network impact during change/maintenance windows.
  • Assist clients with IOS upgrades, configuration backups and troubleshooting of issues on their routers and switches.
  • Update of PBX's version and firmware.
  • Configure EIGRP and OSPF routing protocols.
  • Perform network assessments to determine QoS, VLAN and bandwidth readiness.
  • Design, test, configure and install Cisco devices at customer WAN/ LAN network.
  • Configure and setup phone numbers on the PBX in a flash server to communicate with the Cisco ATA.
  • Lead the system integration team to develop new SIP/IMS and UC solutions on top of the current DT VoIP network.
  • Ensure proper voice/data integration and relate LAN networking changes.
  • Support legacy and analog equipment including paging, alarm and traditional faxing
  • Collaborate in conducting VoIP testing on new infrastructure, and developing provisioning methods for delivering VoIP services.
  • Assist in redesigning and configuring enterprise routing architecture to improve redundancy and to resolve issues with asymmetric routing.
  • Manage multiple, simultaneous customer projects of varying complexities while minimizing network impact during change/maintenance windows.

Voip network engineer skills and personality traits

We calculated that 26% of Voip Network Engineers are proficient in Unified Communications, Troubleshoot, and Servers. They’re also known for soft skills such as Analytical skills, Communication skills, and Problem-solving skills.

We break down the percentage of Voip Network Engineers that have these skills listed on their resume here:

  • Unified Communications, 26%

    Configured Cisco Unified Communications Manager to support on-cluster calling in a single-site deployment.

  • Troubleshoot, 7%

    Configured and troubleshoot CUCM/Unity and VCE Enterprise phone system (Phone configurations, Hunt group, routing, Auto-attendant.)

  • Servers, 5%

    Operated Microsoft windows exchange and enterprise servers.

  • Cisco Voip, 4%

    Install and provision Cisco VoIP infrastructures creating BOM's, purchase request, and facilitate the delivery of inventory.

  • Switches, 4%

    Install, setup, troubleshooting network, routers, switches, and Asterisk IP-PBX system.

  • Unity, 3%

    Designed, Configured & Implemented Cisco Call Manager Express (CME) & Cisco Unity Express.

"unified communications," "troubleshoot," and "servers" are among the most common skills that voip network engineers use at work. You can find even more voip network engineer responsibilities below, including:

Analytical skills. To carry out their duties, the most important skill for a voip network engineer to have is analytical skills. Their role and responsibilities require that "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change." Voip network engineers often use analytical skills in their day-to-day job, as shown by this real resume: "analyzed real time call captures to diagnose and troubleshoot ss7 signaling issues. "

Communication skills. Another essential skill to perform voip network engineer duties is communication skills. Voip network engineers responsibilities require that "administrators must describe problems and their solutions to non-it workers." Voip network engineers also use communication skills in their role according to a real resume snippet: "perform troubleshoot on all voice services for all lan and wan hardware modules and configure appropriate communication media modules. "

Problem-solving skills. This is an important skill for voip network engineers to perform their duties. For an example of how voip network engineer responsibilities depend on this skill, consider that "administrators must quickly resolve problems that arise with computer networks." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a voip network engineer: "analyze and evaluate network performance and provide solutions to optimize traffic flows, security, and processes. ".

Most common voip network engineer skills

Compare different voip network engineers

Voip network engineer vs. Network operation technician

A network operation technician is responsible for providing technical assistance with computer network issues. Network operation technicians repair and troubleshoot networks and routers, identifying the source of defects by listening to the customers and determining step-by-step guidelines for resolution. They also configure servers to optimize the network's performance and recommend strategies to improve the system's infrastructure. A network operation technician must have excellent organizational and technical skills, especially in explaining the network problems to the customers and addressing preventive maintenance.

The annual salary of network operation technicians is $32,777 lower than the average salary of voip network engineers.Even though voip network engineers and network operation technicians are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require tcp ip, troubleshoot, and switches in the day-to-day roles and responsibilities.

While similarities exist, there are also some differences between voip network engineers and network operation technician. For instance, voip network engineer responsibilities require skills such as "unified communications," "servers," "cisco voip," and "unity." Whereas a network operation technician is skilled in "network operations," "customer service," "trouble tickets," and "rf." This is part of what separates the two careers.

Network operation technicians earn the highest salaries when working in the retail industry, with an average yearly salary of $74,614. On the other hand, voip network engineers are paid more in the internet industry with an average salary of $98,285.network operation technicians tend to reach lower levels of education than voip network engineers. In fact, network operation technicians are 5.6% less likely to graduate with a Master's Degree and 0.2% more likely to have a Doctoral Degree.

Voip network engineer vs. Network support analyst

Network support analysts are professionals who provide technical support as well as maintain various network components for an organization's network system. These analysts are responsible for installing and configuring local area networks (LANs), wide area networks (WANs), internet systems, and other components of network systems. They are required to monitor the performance of networks and systems and align network use and access by using master consoles. Network support analysts must also organize and deploy security measures for the network so that they can safeguard software, hardware, and data.

Network support analyst positions earn lower pay than voip network engineer roles. They earn a $13,128 lower salary than voip network engineers per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both voip network engineers and network support analysts have skills such as "unified communications," "tcp ip," and "troubleshoot. "

Each career also uses different skills, according to real voip network engineer resumes. While voip network engineer responsibilities can utilize skills like "servers," "unity," "architecture," and "qos," network support analysts use skills like "problem resolution," "network support," "windows server," and "network security."

Network support analysts earn a lower average salary than voip network engineers. But network support analysts earn the highest pay in the technology industry, with an average salary of $98,644. Additionally, voip network engineers earn the highest salaries in the internet with average pay of $98,285 annually.network support analysts earn similar levels of education than voip network engineers in general. They're 3.6% less likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

Voip network engineer vs. Network operations manager

Network operations managers are information technology (IT) professionals who are responsible for managing the operation and stability of an organization's network. These managers usually work with local area networks (LAN) or sometimes with wide area networks (WAN), where information can be shared in a building or between different locations. They serve as the middlemen between the IT department and the company's management team to provide an understanding of their IT needs. Network operations managers must also assist the human resource team in recruiting new employees and providing training related to the field of information technology.

An average network operations manager eans a higher salary compared to the average salary of voip network engineers. The difference in salaries amounts to network operations managers earning a $1,609 higher average salary than voip network engineers.By looking over several voip network engineers and network operations managers resumes, we found that both roles require similar skills in their day-to-day duties, such as "unified communications," "tcp ip," and "cisco voip." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from voip network engineer resumes include skills like "troubleshoot," "servers," "unity," and "routers," whereas a network operations manager is more likely to list skills in "network operations," "project management," "customer service," and "itil. "

Network operations managers earn the best pay in the hospitality industry, where they command an average salary of $109,619. Voip network engineers earn the highest pay from the internet industry, with an average salary of $98,285.Most network operations managers achieve a similar degree level compared to voip network engineers. For example, they're 1.3% more likely to graduate with a Master's Degree, and 0.4% more likely to earn a Doctoral Degree.

Voip network engineer vs. Network support technician

A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.

Network support technicians average a lower salary than the annual salary of voip network engineers. The difference is about $48,427 per year.While both voip network engineers and network support technicians complete day-to-day tasks using similar skills like unified communications, tcp ip, and troubleshoot, the two careers vary in some skills.Each job also requires different skills to carry out their responsibilities. A voip network engineer uses "servers," "unity," "architecture," and "qos." Network support technicians are more likely to have duties that require skills in "customer service," "network support," "provides technical support," and "desk support. "The technology industry tends to pay the highest salaries for network support technicians, with average annual pay of $48,633. Comparatively, the highest voip network engineer annual salary comes from the internet industry.network support technicians reach lower levels of education compared to voip network engineers, in general. The difference is that they're 7.3% more likely to earn a Master's Degree, and 0.3% more likely to graduate with a Doctoral Degree.

Types of voip network engineer

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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