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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $38,400 | $18.46 |
| 2 | Everett, WA | $38,332 | $18.43 |
| 3 | Boston, MA | $37,266 | $17.92 |
| 4 | Irvine, CA | $36,397 | $17.50 |
| 5 | Minneapolis, MN | $36,127 | $17.37 |
| 6 | New York, NY | $35,784 | $17.20 |
| 7 | Aiea, HI | $35,244 | $16.94 |
| 8 | Flemington, NJ | $34,991 | $16.82 |
| 9 | Portland, OR | $34,857 | $16.76 |
| 10 | Milford, CT | $34,689 | $16.68 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $115,690 | $56 | - |
| 2 | Customer Service Senior Associate | $100,642 | $48 | - |
| 3 | Customs Consultant | $98,364 | $47 | - |
| 4 | Customer Service Executive | $94,655 | $46 | - |
| 5 | Customer Liaison | $93,703 | $45 | - |
| 6 | Service Consultant | $88,089 | $42 | - |
| 7 | Account Executive/Customer Service | $78,354 | $38 | - |
| 8 | Customer Support Executive | $77,978 | $37 | - |
| 9 | Customer Relationship Specialist | $76,050 | $37 | - |
| 10 | Telephone Service Adviser | $74,013 | $36 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | API Systems | $33,776 | $16 | - |
| 2 | Integrated Computer Solutions. Inc. (ICS) | $33,754 | $16 | 1 |
| 3 | SynchroNet | $33,752 | $16 | - |
| 4 | Intelli-Tech | $33,727 | $16 | - |
| 5 | Pinnacle Technical Resources | $33,716 | $16 | - |
| 6 | Buchanan Technologies | $33,685 | $16 | - |
| 7 | Patriot Technologies | $33,670 | $16 | - |
| 8 | GDR Group | $33,584 | $16 | - |
| 9 | Nspi | $33,575 | $16 | - |
| 10 | Millennium Technology Group | $33,548 | $16 | - |
| 11 | Getronics USA, Inc. | $33,545 | $16 | - |
| 12 | Network Support Co | $33,520 | $16 | - |
| 13 | RFA | $33,488 | $16 | - |
| 14 | Synergy ITS | $33,447 | $16 | - |
| 15 | RiskRecon | $33,369 | $16 | - |
| 16 | Electronic Office | $33,362 | $16 | - |
| 17 | Advantage Technology | $33,350 | $16 | - |
| 18 | Custom Computer Specialists | $33,350 | $16 | 1 |
| 19 | Enterprise Risk Control | $33,032 | $16 | - |
| 20 | POFFIT | $32,931 | $16 | - |