Volunteers of America, Utah jobs in Salt Lake City, UT - 26 jobs

Full-time Description Schedule: Wednesday-Sunday, 2:00pm-10:00pm Full Time Benefits Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service. Sick and vacation time accrue hourly per pay period. $50,000 in employer-paid life insurance; additional coverage available. Employer contribution to your Health Savings Account (paid quarterly) Employee Referral Program including cash bonuses and paid time off About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Program Mission Statement Empowering individuals who experience Co-Occurring mental wellness and substance use challenges to reclaim their lives, build resilience and cultivate lasting recovery through an all-encompassing personal approach. Position Summary The Behavioral Health Technician increases rapport with clients through trauma-informed practices to create a safe, welcoming environment that will offer stabilization, encourage self-sufficiency, independence, and offer basic services and support to move toward a healthier lifestyle. Essential Duties Staff management Participate in hiring, performance evaluations and disciplinary processes of Behavioral Health Technicians. Support and implement trauma informed practices and procedures and Motivational Interviewing skills and principles. Provide on-going training and feedback for staff. Support staff development by facilitating training on a variety of topics that could enhance the work staff do with clients as well as training and support for trauma informed practices, secondary trauma for service providers, self- care etc. Assist the staff manager in conducting regular staff meetings and training to promote consistent delivery of services and to provide pertinent training. Maintain weekend staff schedule, meet with staff monthly to provide support and feedback for on-going development and thoroughly document meetings. Support the volunteer coordinator and help manage volunteer activities that include front desk staff and clients. Monitor and ensure required staff coverage for program efficiency, licensure compliance, client, staff and facility safety. Licensing, agency, and contract compliance Utilize appropriate licensing, agency, and contract requirements to guide daily program operations and program development. Assist the Program Manager and Staff Supervisor in all aspects of program operation. Participate in annual licensing process. Community Coordination Maintain positive relationships with community entities, client family members, agency donors and emergency response services. Facility and resource management Ensure that weekend Behavioral Health Technicians participate in necessary organization and cleaning of the facility, furnishings, storage, and vehicles. Record keeping Train staff to properly document client activities, as well as provide oversight on client files and related paperwork in accordance with licensing and contract requirements. Ensure that all paperwork related to program activities is properly completed, managed confidentially, and stored in appropriate locations. Conduct and/or monitor documentation audits to ensure compliance with specific program requirements and to identify staff training needs. Client Services Learn, utilize, and endorse Trauma Informed practices. Secondary Duties Manage difficult client behaviors by encouraging adherence to expectations for service. Ensure a safe environment for staff and clients. Facilitate groups as assigned. Maintain appropriate, professional boundaries with clients, volunteers, and co-workers. Participate in Management On-Call Schedule Attend work on a regular and predictable basis. Proactively expand and integrate knowledge of community resources. Act and make decisions within the position's scope of responsibility. Participate in various meetings and training as needed. Learn, utilize, and endorse and Trauma Informed practices. Maintain familiarity with issues and trends in the alcohol/drug treatment field. Identify outside training opportunities for all staff. Obtain and maintain CPR and First Aid Certification Clear understanding of and adherence to Federal Confidentiality and HIPAA laws Perform other functions as necessary or assigned. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A degree in the field of social services and three years of experience in the social services field or an equivalent combination of education and experience. One year of supervisory experience desired or any combination of education, experience, and training which provides the following knowledge, skills, and abilities: Excellent verbal and written communication skills; attention to detail. Considers alternatives and consequences before making independent decisions. Remains calm and respond appropriately in crises. Ability to maintain confidentiality of information. Flexibility to respond to changes. Organize, prioritize, and independently complete multiple tasks. Computer literate with familiarity of Microsoft Office Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public. Willingness to accept supervision and direction. Become CPR and First Aid Certified. If driving is a part of the job, must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy. Must be able to pass Utah-DHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands Ability to lift and carry 25 lbs. Ability to walk up and down stairs. Ability to move around the facility, interacting with clients for extended periods. Work is generally performed in an office environment. May entail using a computer for extended periods of time. Salary Description $19 / hour

Full-time Description Schedule: Tuesday-Saturday (4:00pm-12:30am) Benefits Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service. Sick and vacation time accrue hourly per pay period. $50,000 in employer-paid life insurance; additional coverage available. Employer contribution to your Health Savings Account (paid quarterly) Employee Referral Program including cash bonuses and paid time off. About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Position Summary The Recovery Assistant increases rapport with clients through trauma-informed practices to create a safe, welcoming environment that will offer stabilization, encourage self-sufficiency, independence, and offer basic services and support to move toward a healthier lifestyle. Essential Duties Conduct intake interviews with clients who are intoxicated or in withdrawal from substance use. Screen clients for admission, intake and orientation. Answer phones and provide information on Detox process. Ensure the safety of clients and enforce facility rules through diligent monitoring. Interact with clients going through the detox process. Take vital signs. Monitor and document client prescription medications. Monitor, educate and assist clients in performance of activities of daily living in accordance with goals and problem areas identified on individual treatment plan. Utilize de-escalation skills to manage client crisis by adhering to the De-escalation Training. Complete all paperwork and reporting related to client and program activities accurately and in accordance with licensing and contract requirements, managed confidentially, and stored appropriately. Maintain cleanliness of the facility while ensuring compliance with health, safety, and fire code. Identify issues that require maintenance and work orders and forward them to appropriate personnel. Work well with co-workers as a team. Utilize the onsite supervisor or the on-call system for guidance and support from supervising staff when any unusual, serious, or critical incident occurs. Performing work at the Detox facility is required to provide direct client care. Attend work as scheduled. Secondary Duties Maintain positive, professional interactions with community resources including, emergency services, fire, police and sheriff, criminal justice, staff from other community providers, client family members, agency donors, community support groups and referral sources. Provide community resource list or other basic information to clients. Attend scheduled staff meetings. Performs other duties as necessary or assigned. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred, but not required: High School Diploma or GED. Computer literate with familiarity of Microsoft Office - required for client data entry and intake and admission duties. Familiarity and knowledge of substance abuse strongly preferred or a willingness to learn. Grounded in your own recovery, if applicable. Ability to be firm yet compassionate. Ability to work efficiently and to switch tasks effectively. Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures. Interact in a professional manner with a diverse workforce, clients, and the public. Willingness to accept supervision and direction. Must be at least 21 years of age, possess a current driver's license, have a good driving record and be insurable on the agency's liability policy. Pass a pre-employment drug screen and Utah DHHS - Office of Licensing background screening. CPR and First Aid Certification or willingness to become certified. Physical Demands Move around the facility and interact with clients for extended periods of time. Lift and carry 25 lbs. Salary Description $17 / hr

Schedule: Full time, benefits-eligible. Variable, typically Monday through Friday Benefits * Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%) * Employee Assistance Program for all employees * 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service * Sick and vacation time accrue hourly per pay period * $50,000 in employer-paid life insurance; additional coverage available * Employer contribution to your Health Savings Account (paid quarterly) * Employee Referral Program including cash bonuses and paid time off About Volunteers of America, Utah (VOA Utah) is part of a national, nonprofit, faith-based human services organization. Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, we encourage individuals with lived experience to apply. We recognize that a person's life experiences can provide firsthand knowledge relevant to being successful in the work that we do. Position Summary The Facilities Coordinator will oversee facilities & maintenance, along with assisting with fleet management for the Youth Resource Center. Ensure the cleanliness of the interior of the building and the grounds, safety, and functionality of the facility and of all vehicles. Supervise the completion of contracted maintenance services. Essential Duties * Oversee facility maintenance and cleanliness needs. This includes twice a day (early morning hours and mid to late afternoon) picking up trash on the property grounds and entryway. Follow a checklist related to this duty. * Work with current contracted janitorial services. * Oversee vehicle maintenance, ensuring cleanliness and operability. Check for current registration decals and up-to-date insurance cards in the vehicles. * Order facility supplies and maintain an inventory of supplies. * Perform minor maintenance repairs (plunging toilets, replacing lights, fixing sprinkler heads, minor painting) and assist with janitorial duties as needed in between scheduled cleaning by the contracted cleaners. * Provide timely communication to leadership on operations and facility issues. Assess and recommend priorities for improving facilities operations and execute in a manner that ensures continuity of service. * Possess knowledge of the Safety and Security Plans at the Youth Resource Center, including fire and other required drills and inspections. * Schedule and conduct routine fire drills and inspections. * Attend work as scheduled and arrive at the designated time. * Work will be performed on-site. Secondary Duties * Maintain positive interactions and professional boundaries with Youth Resource Center clients. * Maintain positive collaboration and professional interactions with other VOA employees, community partners, and vendors. * Participate in various meetings and trainings as requested, including the monthly Facilities Coordinators' meetings. * Perform other functions as necessary or assigned. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or GED and 1 year of related experience or any combination of education, experience, and training which provides the following knowledge, skills, and abilities: * Proficient in Microsoft Office. * Excellent verbal and written communication skills; attention to detail. * Considers alternatives and consequences before making independent decisions. * Remains calm and responds appropriately in crises. * Flexibility to respond to changes. * Organize, prioritize, and independently complete multiple tasks. * Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public. * Willingness to accept supervision and direction. * Become CPR and First Aid Certified. * Driving required: must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy. * Must be able to pass Utah-DHHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands * Must be able to lift and carry up to 35 lbs. * Ability to walk up and down stairs. * Ability to move around the facility.

Benefits * Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). * Employee Assistance Program for all employees. * 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service. * Sick and vacation time accrue hourly per pay period. * $50,000 in employer-paid life insurance; additional coverage available. * Employer contribution to your Health Savings Account (paid quarterly). * Employee Referral Program including cash bonuses and paid time off. About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Position Summary The Youth Housing Director provides leadership, supervision, and administrative oversight for youth housing and rental assistance programs serving young people ages 18-24. This role ensures programs operate in compliance with contractual, regulatory, and organizational requirements and align with Volunteers of America, Utah's mission and values. The Director is responsible for program quality, staff supervision, housing operations, reporting, and community partnerships. This role is critical in identifying gaps and expanding best-practice housing options for youth experiencing homelessness. Essential Duties * Provide leadership and administrative oversight for all youth housing and rental assistance programs, ensuring high-quality, youth-centered service delivery. * Ensure programs operate in compliance with all applicable federal, state, local, and organizational requirements. * Oversee the administration of rental assistance, including eligibility determination, documentation, rent reasonableness, rent and utility allowance calculations, and annual recertifications. * Ensure housing units meet required inspection and habitability standards and that all inspection documentation is complete and compliant. * Support housing teams in developing strengths-based, achievable housing plans that promote rapid placement and long-term stability. * Assist in the development, implementation, and maintenance of housing program policies, procedures, and workflows. * Analyze program performance data and outcomes to inform continuous quality improvement and system efficiency. * Assist with budget development and monitor appropriate use of grant funds in collaboration with leadership and finance staff. * Ensure timely and accurate completion of required reports, financial documentation, payroll and receipt coding, and reimbursement materials. * Prepare for and participate in internal and external monitoring, audits, and reviews, implementing corrective actions as needed. * Hire, train, supervise, and evaluate program managers, case managers, housing specialists, and other assigned staff. * Provide coaching, oversight, and professional development to staff to ensure strong performance and compliance. * Represent youth housing programs in meetings with community partners, landlords, housing authorities, funders, and coordinated entry systems. * Build and maintain partnerships that expand housing options and improve access to stable housing for youth. * Resolve staff or client-related issues, complaints, and grievances in a timely and professional manner. * Participate in agency leadership activities, management meetings, and the Management On-Call rotation as assigned. * Perform other duties as needed to support program effectiveness and organizational goals. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A bachelor's degree in a social services field or equivalent and 2 years of social services or homelessness-related experience or any combination of education, experience, and training that provides the following knowledge, skills, and abilities: * Demonstrated supervisory and administrative experience, including oversight of staff and program operations. * Experience with budget development, fiscal monitoring, and grant or contract-funded programs. * Experience in program development, implementation, or system improvement in a community-based setting. * Experience working with individuals experiencing homelessness, preferably youth or young adults. * Working knowledge of housing program operations, including rental assistance administration, documentation standards, and housing stability practices. * Understanding of Trauma-Informed Care, Positive Youth Development, Harm Reduction, and Motivational Interviewing. * Ability to analyze program data and reporting requirements to support compliance and continuous improvement. * Strong leadership, communication, and problem-solving skills. * Ability to engage clients with empathy and professionalism while maintaining appropriate boundaries. * Ability to uphold confidentiality requirements, agency policies, and ethical standards. * Ability to interact professionally with a diverse workforce, clients, partners, and the public. * Driving required: must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy. * Must be able to pass Utah-DHHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands * Work performed primarily in an office environment. * Requires use of a computer screen for extended periods. * Occasional travel to local program sites or trainings.

Job DescriptionDescription: Schedule: Full Time Benefits Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service Sick and vacation time accrue hourly per pay period $50,000 in employer-paid life insurance; additional coverage available Employer contribution to your Health Savings Account (paid quarterly) Employee Referral Program including cash bonuses and paid time off About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Position Summary Under the supervision of agency prescribers and Division Director of Treatment Services, the Medical Assistant/Care Navigator performs routine administrative and clinical support functions to assist the prescribers including: answering phones, scheduling appointments, facilitating client communication with prescribers, tracking and managing referrals for medication management services or primary care services, and assisting clients in tracking their medication. The Medical Assistant/Care Navigator will also provide support to enhance prescriber appointment utilization, administer injections and collect labs as needed, as well as connect clients with appropriate services and providers to facilitate access to care to support their behavioral health recovery as well as their overall health and wellbeing. Essential Duties Act as a support person for the APRNs. Facilitate communication between prescribers and clients as well as between prescribers and other clinic staff. Manage the APRNs' appointment schedule to capacity and eliminate no-shows, including scheduling appointments, making reminder calls, and rescheduling as needed. Track clients' medications and assist in completing patient assistance applications. Facilitate medication refills when needed and appropriate. Provide medication injections and draw labs when needed. Engage and build rapport with clients, assist with referrals to link and connect clients with services and resources including primary care, mental health treatment, addiction treatment, recovery support, employment specialists, housing specialists and other social supports. Coordinate care with existing internal and external providers at the point of admission, discharge and level of care changes. Track and facilitate referrals to PCPs. Screen and monitor clients' common co-morbidities while also educating both consumers and other team members on potential side effects of treatments and medications to support safe, informed care. Communicate and coordinate care with other medical professionals (e.g., pharmacy employees, medication representatives, other treatment providers). Demonstrate the ability to communicate effectively on the phone, in writing and via email, as well as the ability to exercise discretion on sensitive and confidential matters. Maintain records according to requirements, completing all documentation and billing in a timely manner, and in compliance with professional standards. Maintain professional boundaries and client confidentiality at all times. Attend work on a punctual, regular, and predictable basis. Secondary Duties Maintain good professional relationships with appropriate community figures, referral sources, and other professionals. Coordinate and schedule with pharmaceutical representatives as needed. Maintain and enhance professional skills and knowledge through attending conferences/ workshops/courses and reading professional materials that are relevant to job requirements and approved by the Program Director. Maintain any and all continuing education requirements in order to maintain the therapist's professional level and status. Demonstrate familiarity with and adherence to Utah laws regarding confidentiality and mandatory reporting requirements. Conduct professional life in accordance with the standards of his/her discipline and the clinical policies and procedures of the agency. Maintain familiarity with issues and trends in the behavioral health field including comorbid mental health issues, advances in psychopharmacology, theory, and evidence-based practices. Performs other functions as necessary or assigned. Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Successful completion of an Accredited Medical Assistant program and a High School diploma or GED equivalent. Knowledge of Microsoft Office Suite. Knowledge of multiple phone line systems. Ability to communicate effectively with staff and clients. Experience in an outpatient mental health setting preferred. Demonstrates an ability to use sound judgment within the scope of the position's responsibilities. Ability to maintain professionalism and adapt to change. Organized, detail-oriented, self-starter. Excellent verbal and written communication skills; attention to detail. Demonstrated skills in crisis intervention. Driving is required: must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy. Must be able to pass Utah-DHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands Ability to lift and carry 25 lbs. Ability to walk up and down stairs. Ability to move around the facility, interacting with clients for extended periods. Work is performed inside and outside of an office environment; must have ability to climb stairs, enter client homes, as well as deliver services in shelter, on the street, etc.

Part-time Description Schedule: On Call / PRN Benefits: 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees Employee Referral Program including cash bonuses and paid time off About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Position Summary The Youth Advocate position exists to support homeless and at-risk youth as they move toward stability, self-sufficiency, and independence. We do this through offering shelter, basic needs, referrals, resources, and individualized case plans to 15-22 year old youth. Essential Duties Engages with youth in case plans or conversations with the intent to empower them in identifying and then making positive choices toward stability as well as assisting them in accessing emergency shelter. Ensures a safe environment for staff, volunteers, and clients and assesses medical emergencies and provides CPR/First Aid as needed. Answers phones, greets clients, volunteers, donors, and other visitors in a friendly and professional manner and provides assistance as needed. Attends regular staff meetings, shift change meetings, and one on one meetings with supervisor as scheduled. Utilizes the onsite supervisor on the on-call system for guidance and support and follow appropriate protocol for covering shifts in the event of illness, vacation, or other time off. Manages difficult client behaviors by encouraging adherence to expectations for service through a trauma informed lens. Ensures that all paperwork related to client and program activities is in accordance with licensing and contract requirements, properly completed, managed confidentially, and stored appropriately. Uses agency vehicles to complete errands and to provide safe transportation for clients when necessary. Exhibits professional boundaries with clients. Attends work on a punctual, regular, and predictable basis. Secondary Duties Completes rounds and perimeter checks of interior and exterior of building. Submits all paperwork in a timely manner and records important notes in shift change log or HMIS. Prepares meals as necessary. Maintains cleanliness of shared workspace, facility, and vehicles as well as center laundry. Assists other shifts with waking clients or getting them to bed as necessary. Maintains positive, professional interactions with community resources including staff from other VOA programs, emergency services, fire, police and sheriff, criminal justice, staff from other community providers, client family members, agency donors, community support groups, and referral sources. Communicate clearly and respectfully with coworkers and supervisory staff. Performs other functions as necessary or assigned. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent required and 2 years of social services or youth-related experience (at-risk youth preferred) or any combination of education, experience, and training which provides the following knowledge, skills and abilities: Ability to use a computer, phone, and copy machine. Ability to interact in a professional manner with a diverse workforce, clients, and the public. Ability to prioritize multiple tasks; flexibility to respond to changes. Ability to maintain confidential information. Ability to lift and carry 30 lbs. Work requires a lot of movement and activity. Must be moving around and interacting with clients for extended periods of time. Must be at least 21 years of age, possess a current driver's license and have a good driving record. Must be able to pass Utah DHHS background check for those working with vulnerable populations. Must be able to pass pre-employment drug test. Salary Description $17 / hr

Schedule: Full-Time Setting: Field-Based (ACT Team) Benefits Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service. Sick and vacation time accrue hourly per pay period. $50,000 in employer-paid life insurance; additional coverage available. Employer contribution to your Health Savings Account (paid quarterly). Employee Referral Program including cash bonuses and paid time off. Public Service Loan Forgiveness eligible. About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Make a Real Impact in Your Community Join Volunteers of America, Utah, as a Psychiatric APRN on our Assertive Community Treatment (ACT) team-a nationally recognized, evidence-based model that delivers care where it's needed most: in the homes and neighborhoods of people with serious mental illness (SMI). This is not your typical clinic job. If you're passionate about high-impact, human-centered care, we want to hear from you. Volunteers of America, Utah's ACT Team members directly provide services that are individually tailored with each client and address their specific preferences and goals. The approach with each client emphasizes the relationship building and active involvement in assisting clients to make improvements in functioning, to better manage symptoms, to achieve individual goals and to maintain optimism. What You'll Do Provide psychiatric assessments, medication management, and clinical oversight to individuals living with SMI Deliver care in community and home-based settings alongside a multidisciplinary ACT team Build long-term therapeutic relationships and help clients stay out of the hospital Participate in crisis intervention, team planning, and recovery-focused care coordination Enjoy autonomy, but never isolation-work with a supportive psychiatrist and clinical team What We're Looking For Licensed APRN in Utah (or ability to obtain) with prescriptive authority At least 1 year of psychiatric experience-inpatient or community mental health preferred Comfortable working in field settings and with clients facing complex behavioral health challenges Clear communication, sound clinical judgment, and strong documentation skills Must be 21+, pass a drug screen and background check, and have a valid driver's license Essential Duties: Collaborate with the team leader, psychiatrist, and entire Assertive Community Treatment team in sharing overall clinical responsibility for monitoring consumer treatment and take a lead role in coordinating and providing the team's medication administration services Conduct psychiatric assessments including psychiatric history (e.g., onset, course and effect of illness, past treatment and responses, and risk behaviors), mental status, and diagnoses; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living; family structure and relationships; and physical health, making appropriate referrals to community physicians as necessary Prescribe psychotropic medications; conduct regular assessments of therapeutic responses and side effects; and educate clients and non-medical staff on medications and their side effects Be actively involved in both acute and long-term psychiatric inpatient treatment of clients Provide on-call crisis intervention Works with consumers and staff to develop and implement person-centered individual treatment plans that address psychiatric issues and align with clients' goals and preferences Participate in daily staff organizational meetings and treatment planning review meetings Complete documentation and meet minimum service time based on ACT requirements Performing work on site is required to provide direct client care. This includes care in the community such as in patients' homes, resource centers, streets, etc. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Special consideration will be given to psychiatric mental health nurse practitioners. APRN license with experience working in inpatient psychiatric settings Experience working with individuals diagnosed with a serious mental illness and/or substance use disorder preferred Demonstrates an ability to use sound judgment within the scope of the position's responsibilities Computer literate with familiarity of Microsoft Office Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures. Interact in a professional manner with a diverse workforce, clients, and the public Willingness to accept supervision and direction Must be at least 21 years of age, possess a current driver's license, have a good driving record and be insurable on the agency's liability policy Pass a pre-employment drug screen and Utah DHS - Office of Licensing background screening Physical Demands Work is performed inside and outside of an office environment Must have ability to climb stairs, enter client homes, as well as deliver services in shelter, on the street, etc Salary Description $135,000 - $150,000 DOE

Full-time Description Benefits Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service. Sick and vacation time accrue hourly per pay period. $50,000 in employer-paid life insurance; additional coverage available. Employee Referral Program including cash bonuses and paid time off About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Position Summary: Under the direct supervision of the Program Director, the SUD-C functions as a clinical member of the multidisciplinary Assertive Community Treatment team, providing substance use and mental health services to severely and persistently mentally ill clients in an outpatient community setting. Essential Duties: Provide ongoing assessment of clients' mental illness symptoms and clients' response to treatment Provide direct substance use disorder counseling to clients on an individual, group, and/or family basis in community settings. Conduct regular assessment and treatment planning in accordance with contract requirements and ACT fidelity standards. Develop and maintain effective therapeutic alliance with clients, including conceptualizing and fostering effective therapeutic process. Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance training, and supervision to help clients obtain the necessities of daily living. Provide on-call crisis intervention. Participate in daily staff organizational meetings and treatment planning review meetings. Complete documentation and meet minimum service time based on ACT requirements. Attends work on a regular and predictable basis. Secondary Duties: Maintain good professional relationships with appropriate community figures, referral sources, and other professionals. Maintain and enhance professional skills and knowledge through attending conferences/ workshops/courses and reading professional materials that are relevant to job requirements and approved by the Program Director. Maintain any and all continuing education requirements in order to maintain the SUD-C professional level and status. Demonstrate familiarity with and adherence to Utah laws regarding confidentiality and mandatory reporting requirements. Conduct professional life in accordance with the standards of his/her discipline and the clinical policies and procedures of the agency. Maintain familiarity with issues and trends in the behavioral health field including comorbid mental health issues, advances in psychopharmacology, theory, and evidence-based practices. Performs other functions as necessary or assigned. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Substance Use Disorder Certification from an accredited college or university in a mental health discipline and Utah licensure as a Substance Use Disorder Counselor Experience working with individuals diagnosed with a serious mental illness and/or substance use disorder preferred Demonstrates an ability to use sound judgment within the scope of the position's responsibilities. Ability to maintain professionalism and adapt to change. Organized, detail oriented, self-starter. Excellent verbal and written communication skills; attention to detail. Demonstrated skills in crisis intervention. Basic computer skills including Microsoft Word and Excel spread sheets. Work is performed inside and outside of an office environment; must have ability to climb stairs, enter client homes, as well as deliver services in shelter, on the street, etc. Driving is required: must be at least 21 years of age, possess a current driver's license, have a good driving record and be insurable on the agency liability policy. Must be able to pass Utah-DHHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands Ability to walk up and down stairs. Work is performed inside and outside of an office environment. Ability to move around the facility, interacting with clients for extended periods. Work is performed both in an office environment and in the community. May entail using a computer for extended periods of time. Salary Description $55,000 - $60,000

Job DescriptionDescription: Mental Health Clinician - Geraldine E. King Women's Resource Center Schedule: Full Time Benefits Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service Sick and vacation time accrue hourly per pay period $50,000 in employer-paid life insurance; additional coverage available Employer contribution to your Health Savings Account (paid quarterly) Employee Referral Program including cash bonuses and paid time off About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Position Summary This position is based out of the Geraldine E King Women's Resource Center (GEK) which is a 200 bed women's emergency shelter. Under the direct supervision of the GEK Program Director, provide therapeutic services to women out of the GEK via crisis intervention, Brief therapy, and on-floor support. This position assists with providing daily program oversight including management of clinical and/or non-clinical staff; clinical oversight for case management, peer support specialists, and program services, as needed; and provide a safe and nurturing environment for clients in accordance with licensing, agency and contract standards. This position will also assist with clinical program development and community networking as needed. In alignment with our mission, VOA, Utah encourages individuals with lived experience to apply. Essential Duties Provide clinical services to clients experiencing homelessness and mental illness in a women's shelter, including making referrals to higher level of care, creating safety plans, referrals to ongoing mental health services, facilitating group therapy, overseeing the facility's group therapy schedule, providing brief individual counseling, and crisis intervention. Holds weekly Clinical Supervision meeting with housing case managers and peer support specialists to go over client cases and provide appropriate clinical direction and guidance. Oversee the training and implementation of evidenced based best practices such as motivational interviewing, stages of change, trauma informed practices and procedures, etc. Consistently monitor client flow between case managers and peer support specialists to assure client connection to ongoing supportive services, community connection, and housing focus. Collaborate with Management team to identify high shelter utilizers and clients with high/acute behavioral health needs to create strategies to assist clients through service engagement. Provide regularly scheduled supervision, performance evaluations, and disciplinary processes with direct reports. Oversee high acuity cases, assisting with referrals, clinical support, and interventions in collaboration with case management and management team. Review, on an ongoing basis, the clinical services offered at the Women's Resource Center and develop new programs and/or services as need emerges and assist in the integration of behavioral health. Participate in audits, site visits, and provide oversight that all client files and related paperwork is maintained in accordance with licensing and contract requirements and submitted in a timely manner. Maintain clinical records, record daily service, client case files Develop and maintain effective therapeutic alliance with clients, including conceptualizing and fostering effective therapeutic process Participate in interagency case consultation as necessary while adhering to agency's confidentiality policy. Develop and maintain relationships with community partners. Attend work as scheduled and arrive at the designated time. Work must be performed on-site due to the need to provide direct client care and program support/oversight. Secondary Duties Maintain good professional relationships with appropriate community figures, referral sources, and other professionals. Maintain familiarity with issues and trends in the mental health treatment field including comorbid mental health issues and advances in evidence-based practices. Maintain any and all continuing education requirements in order to maintain the therapist's professional level and status. Complete payroll, receipt coding and pay-related functions in a timely manner. Participate in Management On-Call Schedule. Maintain positive relationships with community entities, client family members, agency donors and emergency response services. Maintain up-to-date professional skills through formal training and licensure requirements. Contribute to Volunteers of America, Utah management activities including management meetings, leadership activities and agency initiatives. Perform other functions as necessary or assigned. Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Master's degree from an accredited college or university in a mental health discipline (CMHC, LCSW, CSW, MFT, etc.) and Utah licensure as a mental health therapist. Possess an active/current licensure status and remain in good standing with the Division of Professional Licensing. Demonstrates an ability to use sound judgment within the scope of the position's responsibilities. Ability to maintain professionalism and adapt to change. Organized, detail-oriented, and self-starter. Excellent verbal and written communication skills; attention to detail. Demonstrated skills in crisis intervention. Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public. Willingness to accept supervision and direction. Driving is required: Must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy. Must be able to pass Utah-DHHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands Ability to move around the facility, interacting with clients for extended periods. Work is generally performed in an office environment.

Job DescriptionDescription: Schedule: Monday and Saturday (8:00am-4:30pm), Thursday (4:00pm-12:30am) Benefits (Part Time) Employee Assistance Program for all employees 403(b) Retirement Plan Employee Referral Program including cash bonuses About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Position Summary The Recovery Assistant increases rapport with clients through trauma-informed practices to create a safe, welcoming environment that will offer stabilization, encourage self-sufficiency, independence, and offer basic services and support to move toward a healthier lifestyle. Essential Duties Conduct intake interviews with clients who are intoxicated or in withdrawal from substance use. Screen clients for admission, intake and orientation. Answer phones and provide information on Detox process. Ensure the safety of clients and enforce facility rules through diligent monitoring. Interact with clients going through the detox process. Take vital signs. Monitor and document client prescription medications. Monitor, educate and assist clients in performance of activities of daily living in accordance with goals and problem areas identified on individual treatment plan. Utilize de-escalation skills to manage client crisis by adhering to the De-escalation Training. Complete all paperwork and reporting related to client and program activities accurately and in accordance with licensing and contract requirements, managed confidentially, and stored appropriately. Maintain cleanliness of the facility while ensuring compliance with health, safety, and fire code. Identify issues that require maintenance and work orders and forward them to appropriate personnel. Work well with co-workers as a team. Utilize the onsite supervisor or the on-call system for guidance and support from supervising staff when any unusual, serious, or critical incident occurs. Performing work at the Detox facility is required to provide direct client care. Attend work as scheduled. Secondary Duties Maintain positive, professional interactions with community resources including, emergency services, fire, police and sheriff, criminal justice, staff from other community providers, client family members, agency donors, community support groups and referral sources. Provide community resource list or other basic information to clients. Attend scheduled staff meetings. Performs other duties as necessary or assigned. Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred, but not required: High School Diploma or GED. Computer literate with familiarity of Microsoft Office - required for client data entry and intake and admission duties. Familiarity and knowledge of substance abuse strongly preferred or a willingness to learn. Grounded in your own recovery, if applicable. Ability to be firm yet compassionate. Ability to work efficiently and to switch tasks effectively. Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures. Interact in a professional manner with a diverse workforce, clients, and the public. Willingness to accept supervision and direction. Must be at least 21 years of age, possess a current driver's license, have a good driving record and be insurable on the agency's liability policy. Pass a pre-employment drug screen and Utah DHHS - Office of Licensing background screening. CPR and First Aid Certification or willingness to become certified. Physical Demands Move around the facility and interact with clients for extended periods of time. Lift and carry 25 lbs.

Full-time Description Schedule: Full time, benefits-eligible. Variable, typically Monday through Friday Benefits Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%) Employee Assistance Program for all employees 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service Sick and vacation time accrue hourly per pay period $50,000 in employer-paid life insurance; additional coverage available Employer contribution to your Health Savings Account (paid quarterly) Employee Referral Program including cash bonuses and paid time off About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Position Summary The Facilities Coordinator will oversee facilities & maintenance, along with assisting with fleet management for the Youth Resource Center. Ensure the cleanliness of the interior of the building and the grounds, safety, and functionality of the facility and of all vehicles. Supervise the completion of contracted maintenance services. Essential Duties Oversee facility maintenance and cleanliness needs. This includes twice a day (early morning hours and mid to late afternoon) picking up trash on the property grounds and entryway. Follow a checklist related to this duty. Work with current contracted janitorial services. Oversee vehicle maintenance, ensuring cleanliness and operability. Check for current registration decals and up-to-date insurance cards in the vehicles. Order facility supplies and maintain an inventory of supplies. Perform minor maintenance repairs (plunging toilets, replacing lights, fixing sprinkler heads, minor painting) and assist with janitorial duties as needed in between scheduled cleaning by the contracted cleaners. Provide timely communication to leadership on operations and facility issues. Assess and recommend priorities for improving facilities operations and execute in a manner that ensures continuity of service. Possess knowledge of the Safety and Security Plans at the Youth Resource Center, including fire and other required drills and inspections. Schedule and conduct routine fire drills and inspections. Attend work as scheduled and arrive at the designated time. Work will be performed on-site. Secondary Duties Maintain positive interactions and professional boundaries with Youth Resource Center clients. Maintain positive collaboration and professional interactions with other VOA employees, community partners, and vendors. Participate in various meetings and trainings as requested, including the monthly Facilities Coordinators' meetings. Perform other functions as necessary or assigned. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or GED and 1 year of related experience or any combination of education, experience, and training which provides the following knowledge, skills, and abilities: Proficient in Microsoft Office. Excellent verbal and written communication skills; attention to detail. Considers alternatives and consequences before making independent decisions. Remains calm and responds appropriately in crises. Flexibility to respond to changes. Organize, prioritize, and independently complete multiple tasks. Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public. Willingness to accept supervision and direction. Become CPR and First Aid Certified. Driving required: must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy. Must be able to pass Utah-DHHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands Must be able to lift and carry up to 35 lbs. Ability to walk up and down stairs. Ability to move around the facility. Salary Description $18.50 - $20 / hour

Full-time Description Benefits Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees. 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service. Sick and vacation time accrue hourly per pay period. $50,000 in employer-paid life insurance; additional coverage available. Employer contribution to your Health Savings Account (paid quarterly). Employee Referral Program including cash bonuses and paid time off. About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Position Summary The Youth Housing Director provides leadership, supervision, and administrative oversight for youth housing and rental assistance programs serving young people ages 18-24. This role ensures programs operate in compliance with contractual, regulatory, and organizational requirements and align with Volunteers of America, Utah's mission and values. The Director is responsible for program quality, staff supervision, housing operations, reporting, and community partnerships. This role is critical in identifying gaps and expanding best-practice housing options for youth experiencing homelessness. Essential Duties Provide leadership and administrative oversight for all youth housing and rental assistance programs, ensuring high-quality, youth-centered service delivery. Ensure programs operate in compliance with all applicable federal, state, local, and organizational requirements. Oversee the administration of rental assistance, including eligibility determination, documentation, rent reasonableness, rent and utility allowance calculations, and annual recertifications. Ensure housing units meet required inspection and habitability standards and that all inspection documentation is complete and compliant. Support housing teams in developing strengths-based, achievable housing plans that promote rapid placement and long-term stability. Assist in the development, implementation, and maintenance of housing program policies, procedures, and workflows. Analyze program performance data and outcomes to inform continuous quality improvement and system efficiency. Assist with budget development and monitor appropriate use of grant funds in collaboration with leadership and finance staff. Ensure timely and accurate completion of required reports, financial documentation, payroll and receipt coding, and reimbursement materials. Prepare for and participate in internal and external monitoring, audits, and reviews, implementing corrective actions as needed. Hire, train, supervise, and evaluate program managers, case managers, housing specialists, and other assigned staff. Provide coaching, oversight, and professional development to staff to ensure strong performance and compliance. Represent youth housing programs in meetings with community partners, landlords, housing authorities, funders, and coordinated entry systems. Build and maintain partnerships that expand housing options and improve access to stable housing for youth. Resolve staff or client-related issues, complaints, and grievances in a timely and professional manner. Participate in agency leadership activities, management meetings, and the Management On-Call rotation as assigned. Perform other duties as needed to support program effectiveness and organizational goals. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A bachelor's degree in a social services field or equivalent and 2 years of social services or homelessness-related experience or any combination of education, experience, and training that provides the following knowledge, skills, and abilities: Demonstrated supervisory and administrative experience, including oversight of staff and program operations. Experience with budget development, fiscal monitoring, and grant or contract-funded programs. Experience in program development, implementation, or system improvement in a community-based setting. Experience working with individuals experiencing homelessness, preferably youth or young adults. Working knowledge of housing program operations, including rental assistance administration, documentation standards, and housing stability practices. Understanding of Trauma-Informed Care, Positive Youth Development, Harm Reduction, and Motivational Interviewing. Ability to analyze program data and reporting requirements to support compliance and continuous improvement. Strong leadership, communication, and problem-solving skills. Ability to engage clients with empathy and professionalism while maintaining appropriate boundaries. Ability to uphold confidentiality requirements, agency policies, and ethical standards. Ability to interact professionally with a diverse workforce, clients, partners, and the public. Driving required: must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy. Must be able to pass Utah-DHHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands Work performed primarily in an office environment. Requires use of a computer screen for extended periods. Occasional travel to local program sites or trainings. Salary Description $65000 - $75000 / year

Schedule: Wednesday-Sunday, 2:00pm-10:00pm Full Time Benefits * Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). * Employee Assistance Program for all employees * 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service. * Sick and vacation time accrue hourly per pay period. * $50,000 in employer-paid life insurance; additional coverage available. * Employer contribution to your Health Savings Account (paid quarterly) * Employee Referral Program including cash bonuses and paid time off About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Program Mission Statement Empowering individuals who experience Co-Occurring mental wellness and substance use challenges to reclaim their lives, build resilience and cultivate lasting recovery through an all-encompassing personal approach. Position Summary The Behavioral Health Technician increases rapport with clients through trauma-informed practices to create a safe, welcoming environment that will offer stabilization, encourage self-sufficiency, independence, and offer basic services and support to move toward a healthier lifestyle. Essential Duties Staff management * Participate in hiring, performance evaluations and disciplinary processes of Behavioral Health Technicians. * Support and implement trauma informed practices and procedures and Motivational Interviewing skills and principles. * Provide on-going training and feedback for staff. * Support staff development by facilitating training on a variety of topics that could enhance the work staff do with clients as well as training and support for trauma informed practices, secondary trauma for service providers, self- care etc. * Assist the staff manager in conducting regular staff meetings and training to promote consistent delivery of services and to provide pertinent training. * Maintain weekend staff schedule, meet with staff monthly to provide support and feedback for on-going development and thoroughly document meetings. * Support the volunteer coordinator and help manage volunteer activities that include front desk staff and clients. * Monitor and ensure required staff coverage for program efficiency, licensure compliance, client, staff and facility safety. Licensing, agency, and contract compliance * Utilize appropriate licensing, agency, and contract requirements to guide daily program operations and program development. * Assist the Program Manager and Staff Supervisor in all aspects of program operation. * Participate in annual licensing process. Community Coordination * Maintain positive relationships with community entities, client family members, agency donors and emergency response services. Facility and resource management * Ensure that weekend Behavioral Health Technicians participate in necessary organization and cleaning of the facility, furnishings, storage, and vehicles. Record keeping * Train staff to properly document client activities, as well as provide oversight on client files and related paperwork in accordance with licensing and contract requirements. * Ensure that all paperwork related to program activities is properly completed, managed confidentially, and stored in appropriate locations. * Conduct and/or monitor documentation audits to ensure compliance with specific program requirements and to identify staff training needs. Client Services * Learn, utilize, and endorse Trauma Informed practices. Secondary Duties * Manage difficult client behaviors by encouraging adherence to expectations for service. * Ensure a safe environment for staff and clients. * Facilitate groups as assigned. * Maintain appropriate, professional boundaries with clients, volunteers, and co-workers. * Participate in Management On-Call Schedule * Attend work on a regular and predictable basis. * Proactively expand and integrate knowledge of community resources. * Act and make decisions within the position's scope of responsibility. * Participate in various meetings and training as needed. * Learn, utilize, and endorse and Trauma Informed practices. * Maintain familiarity with issues and trends in the alcohol/drug treatment field. * Identify outside training opportunities for all staff. * Obtain and maintain CPR and First Aid Certification * Clear understanding of and adherence to Federal Confidentiality and HIPAA laws * Perform other functions as necessary or assigned. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A degree in the field of social services and three years of experience in the social services field or an equivalent combination of education and experience. One year of supervisory experience desired or any combination of education, experience, and training which provides the following knowledge, skills, and abilities: * Excellent verbal and written communication skills; attention to detail. * Considers alternatives and consequences before making independent decisions. * Remains calm and respond appropriately in crises. * Ability to maintain confidentiality of information. * Flexibility to respond to changes. * Organize, prioritize, and independently complete multiple tasks. * Computer literate with familiarity of Microsoft Office * Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public. * Willingness to accept supervision and direction. * Become CPR and First Aid Certified. * If driving is a part of the job, must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy. * Must be able to pass Utah-DHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands * Ability to lift and carry 25 lbs. * Ability to walk up and down stairs. * Ability to move around the facility, interacting with clients for extended periods. * Work is generally performed in an office environment. May entail using a computer for extended periods of time.

Benefits: * Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). * Employee Assistance Program for all employees * 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service. * Sick and vacation time accrue hourly per pay period. * $50,000 in employer-paid life insurance; additional coverage available. * Employer contribution to your Health Savings Account (paid quarterly). * Employee Referral Program including cash bonuses and paid time off. About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Assertive Community Treatment (ACT) is a consumer-centered, recovery-oriented mental health service delivery model for facilitating community living, psychosocial rehabilitation, and recovery for persons who have the most severe disabling mental illnesses and/or; have severe symptoms and impairments. ACT clients are high utilizers of crisis services. ACT utilizes a team model, and The ACT team is made up of about 10 staff including therapist, peer support specialist, case manager, vocational specialist, RN and an APRN. Most of the work is done in the community. Position Summary Under the supervision of the Division Director of Intensive Behavioral Services, the Program/Medical Assistant organizes, coordinates, and monitors all nonclinical operations of the team along with providing receptionist activities including triaging calls, coordinating communication between the team and clients, deescalating situations with clients who have increasing symptoms, and providing assistance to clients, their families, and other agencies. This position will also provide back-up Medical Assistant duties such as lab draws, injections and sitting with clients after they have received their injection. Essential Duties * Greet people and answer phone calls including performing the following: * Triage and coordinate communication between ACT team members, clients, other agencies, and hospitals. * Obtain answers to questions for clients, families, community resources, and agencies. * Relieve urgent situations or temporarily manage them until other staff are available. * De-escalate or attend to symptomatic behavior of clients who come to the office. * Decide when and how quickly to refer calls to other staff. * Provide general administrative and clerical support to clinical and medical staff (schedule appointments, add new clients to EHR, bus pass tracking, monthly and weekly note tracking, enter and track SOQs monthly, monthly Medicaid checks). * Maintain professional boundaries and client confidentiality at all times. * Meet ACT documentation requirements. * Attend work on a regular and predictable basis. * Work must be performed on-site due to the need to provide direct client care and team support. Secondary Duties * Facilitate medication refills when needed and appropriate. Deliver medications to clients' homes and provide medication injections when needed (on and off site). * Coordinate care with existing internal and external providers at the point of admission, discharge and level of care changes. Make referrals to PCPs when needed. * Perform Medical Assistant duties such as lab draws, injections and sitting with clients after they have received their injection. * Maintain records according to requirements, completing all documentation and billing in a timely manner, and in compliance with professional standards. * Perform other functions as necessary or assigned. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent required and 2 years of social services or homelessness-related experience or any combination of education, experience, and training which provides the following knowledge, skills, and abilities: * Successful completion of an Accredited Medical Assistant program. * Office experience and knowledge of multiple phone line system. * Ability to communicate effectively with staff and clients. * Experience in a mental health setting preferred. * Computer literate with intermediate Microsoft Office skills. * Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public. * Willingness to accept supervision and direction. * Become CPR and First Aid Certified. * Must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy. * Must be able to pass Utah-DHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands * Ability to lift and carry 25 lbs. * Ability to walk up and down stairs. * Ability to move around the facility, interacting with clients for extended periods. * Work is generally performed in an office environment. Using a computer for extended periods of time is necessary.

Part-time Description Schedule: Tuesdays 9am-11am (mandatory), with initial flexibility to create a 24 hr/week schedule within the Homeless Outreach Program's standard M-F, 8am-5pm schedule. Benefits: 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees Employee Referral Program including cash bonuses and paid time off. About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Position Summary This position provides part-time outreach case management services to unsheltered individuals and/or families in Salt Lake County. Objectives will be to create supportive relationships with homeless individuals through street outreach and provide case management support towards individual stabilization and permanent housing. Additionally, they will work to engage and educate community members on homelessness issues, helping them to gain a better understanding of homelessness issues and empowering them to participate in resolutions. Essential Duties Assist clients in developing goals/service plan that will help them overcome homelessness, identify and address barriers to obtaining/maintaining housing. Including but not limited to CE Enrollments, Case plans, CTG, housing waitlist etc. Maintain a caseload of up to 7 individuals Identify priority needs, (i.e. Pregnancy, IV/IM substance user, dual diagnosis, and other medical conditions) and coordinate services as needed. Participate in regularly scheduled clinical case reviews in order to ensure appropriate case planning and referral of clients to the most appropriate service provider. Provide direct, Trauma Informed Care case management services to clients, including crisis intervention, outreach, ongoing assessments (i.e. , SPDAT, Lethality Assessment, Crises response plans etc.), goal setting, creative problem solving, agency and community resource utilization, and network building. Maintains client records, enters case management notes in the UHMIS system, and collects any statistical data as required, and participate in research and/or special projects as needed, as directed and both timely and consistently. Assess medical emergencies, and provides immediate and professional response to any emergency following appropriate policies and procedures. (contacting emergency medical, utilize Naloxone kits, LAP assessments, Crisis response planning, Etc.) Maintain a positive working relationship with community partners, team members, community members, business owners, emergency services, PD, and all other community or government stakeholders. Assist in resolving conflicts utilizing de-escalation skills and trauma informed practices. Evaluate own performance to increase effectiveness as an Outreach Case Manager. Assist clients with moving belongings into housing. Assist with community education, training, response, and problem solving around homelessness issues in Salt Lake City. Ability to safely use agency vehicles to provide transportation. Attend work on a punctual, regular, and predictable basis. Perform other functions as necessary or assigned. Attend work as scheduled and arrive at the designated time for a total of 24 hours per week. Work must be performed on-site due to the need to provide direct client care. Secondary Duties Proactively expand and integrate knowledge of community resources. Work closely with team members and community partners to provide continuity of care to clients. Attend community meetings as needed to enhance the work of the outreach team. Maintaining a vehicle that is stocked with needed supplies, with adequate gas in the van and ensure its cleanliness, both inside and outside. Maintain client confidentiality as outlined in the training module on confidentiality. Follow all policies as outlined in VOA's Employee handbook as well as HOP's policies and procedures. Perform other functions as necessary or assigned. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent required and 2 years of social services or homelessness-related experience or any combination of education, experience, and training which provides the following knowledge, skills and abilities: Familiarity with Trauma Informed Care, Motivational Interviewing and Housing First philosophies and willingness to incorporate them in your daily work. A degree in the field of social services or two years' experience working in the social services field preferred. Must be able to qualify and pass Utah Department of Human Services Case Management Certification within 60 days of being hired. Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public. Ability to utilize Trauma Informed practices to act and make sound decisions within the scope of position responsibilities as well as reach out for supervision for major situations. Willingness to accept supervision and direction. Ability to move around various buildings and outdoor spaces and interact with clients for extended periods. Driving required: must be at least 21 years of age, possess a current driver's license, have a good driving record and be insurable on the agency liability policy. Pass Utah DHS - Office of Licensing background screening for those working with vulnerable populations. Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public. Willingness to accept supervision and direction. Must be able to pass Utah-DHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands Ability to lift and carry 25 lbs. Ability to move around the facility, interacting with clients for extended periods. Salary Description $20 / hr

Full-time Description Benefits Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service. Sick and vacation time accrue hourly per pay period. $50,000 in employer-paid life insurance; additional coverage available. Employer contribution to your Health Savings Account (paid quarterly) Employee Referral Program including cash bonuses and paid time off About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. The Geraldine E. King Women's Resource Center exists to meet the distinctive needs of women who are experiencing homelessness by providing shelter, case management, life skills training, and connection to community services and resources with the ultimate goal of assisting all clients in obtaining safe and stable housing. Housing Advocates provide front line support to clients and assist clients with daily activities such as mail access, transport, property storage, program orientation, client check-ins, security screening, and more. Housing Advocates get to work with clients who are homeless including: single women, domestic violence victims; individuals with behavioral health and/or substance use disorders, those who are medically frail, and/or those exiting prison or jail. Housing Advocates work as a team toward the shared goal of helping every resident obtain housing. Duties include: Provide quality customer service to clients accessing shelter and deliver services with safety, respect and effectiveness. Provide clear and specific information to clients regarding expectations, program activities and schedule during their orientation and ongoing as needed. Assist in resolving conflicts utilizing de-escalation skills and trauma informed practices. Provide immediate and professional response to any security /safety emergency or disturbance within or immediately outside facility following appropriate policies and procedures. Assist in maintaining a clean and safe facility, identifying and addressing special needs and/or referring needs to supervisor. Utilize a trauma informed approach when managing difficult client behaviors. Answer phones, greet clients, volunteers, donors, and other visitors in a friendly and professional manner, and aid as needed. Utilize the onsite supervisor and the on-call system for guidance and support and follow appropriate protocol for covering shifts in the event of illness, vacation, or other time off. Ensure that all paperwork related to client and program activities is in accordance with licensing and contract requirements, properly completed, managed confidentially, and stored appropriately. Use agency vehicles to complete errands and to provide safe transportation for clients when necessary. Attend work as scheduled and arrive at the designated time. Work must be performed on-site due to the need to provide direct client care. Requirements Qualifications Familiarity with Trauma Informed Care and Housing First philosophies and willingness to incorporate them in daily work. Excellent customer service skills with the ability to communicate effectively and handle difficult situations with professionalism and empathy. Possess basic computer skills. Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public. Willingness to accept supervision and direction. Must be at least 21 years of age, possess a current driver's license, have a good driving record and be insurable on the agency liability policy. Must be able to pass Utah-DHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands Ability to lift and carry 25 lbs. Ability to move around the facility, interacting with clients for extended periods. Salary Description $17 / hour

Job DescriptionDescription: Benefits Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service. Sick and vacation time accrue hourly per pay period. $50,000 in employer-paid life insurance; additional coverage available. Employee Referral Program including cash bonuses and paid time off About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Position Summary: Under the direct supervision of the Program Director, the SUD-C functions as a clinical member of the multidisciplinary Assertive Community Treatment team, providing substance use and mental health services to severely and persistently mentally ill clients in an outpatient community setting. Essential Duties: Provide ongoing assessment of clients' mental illness symptoms and clients' response to treatment Provide direct substance use disorder counseling to clients on an individual, group, and/or family basis in community settings. Conduct regular assessment and treatment planning in accordance with contract requirements and ACT fidelity standards. Develop and maintain effective therapeutic alliance with clients, including conceptualizing and fostering effective therapeutic process. Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance training, and supervision to help clients obtain the necessities of daily living. Provide on-call crisis intervention. Participate in daily staff organizational meetings and treatment planning review meetings. Complete documentation and meet minimum service time based on ACT requirements. Attends work on a regular and predictable basis. Secondary Duties: Maintain good professional relationships with appropriate community figures, referral sources, and other professionals. Maintain and enhance professional skills and knowledge through attending conferences/ workshops/courses and reading professional materials that are relevant to job requirements and approved by the Program Director. Maintain any and all continuing education requirements in order to maintain the SUD-C professional level and status. Demonstrate familiarity with and adherence to Utah laws regarding confidentiality and mandatory reporting requirements. Conduct professional life in accordance with the standards of his/her discipline and the clinical policies and procedures of the agency. Maintain familiarity with issues and trends in the behavioral health field including comorbid mental health issues, advances in psychopharmacology, theory, and evidence-based practices. Performs other functions as necessary or assigned. Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Substance Use Disorder Certification from an accredited college or university in a mental health discipline and Utah licensure as a Substance Use Disorder Counselor Experience working with individuals diagnosed with a serious mental illness and/or substance use disorder preferred Demonstrates an ability to use sound judgment within the scope of the position's responsibilities. Ability to maintain professionalism and adapt to change. Organized, detail oriented, self-starter. Excellent verbal and written communication skills; attention to detail. Demonstrated skills in crisis intervention. Basic computer skills including Microsoft Word and Excel spread sheets. Work is performed inside and outside of an office environment; must have ability to climb stairs, enter client homes, as well as deliver services in shelter, on the street, etc. Driving is required: must be at least 21 years of age, possess a current driver's license, have a good driving record and be insurable on the agency liability policy. Must be able to pass Utah-DHHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands Ability to walk up and down stairs. Work is performed inside and outside of an office environment. Ability to move around the facility, interacting with clients for extended periods. Work is performed both in an office environment and in the community. May entail using a computer for extended periods of time.

Schedule: Full Time Benefits * Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). * Employee Assistance Program for all employees * 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service * Sick and vacation time accrue hourly per pay period * $50,000 in employer-paid life insurance; additional coverage available * Employer contribution to your Health Savings Account (paid quarterly) * Employee Referral Program including cash bonuses and paid time off Volunteers of America, Utah (VOA Utah) is part of a national, nonprofit, faith-based human services organization. Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, VOA Utah encourages individuals with lived experience to apply. We recognize that a person's life experiences can provide firsthand knowledge relevant to being successful in the work that we do. Position Summary Under the supervision of agency prescribers and Division Director of Treatment Services, the Medical Assistant/Care Navigator performs routine administrative and clinical support functions to assist the prescribers including: answering phones, scheduling appointments, facilitating client communication with prescribers, tracking and managing referrals for medication management services or primary care services, and assisting clients in tracking their medication. The Medical Assistant/Care Navigator will also provide support to enhance prescriber appointment utilization, administer injections and collect labs as needed, as well as connect clients with appropriate services and providers to facilitate access to care to support their behavioral health recovery as well as their overall health and wellbeing. Essential Duties * Act as a support person for the APRNs. Facilitate communication between prescribers and clients as well as between prescribers and other clinic staff. * Manage the APRNs' appointment schedule to capacity and eliminate no-shows, including scheduling appointments, making reminder calls, and rescheduling as needed. * Track clients' medications and assist in completing patient assistance applications. * Facilitate medication refills when needed and appropriate. Provide medication injections and draw labs when needed. * Engage and build rapport with clients, assist with referrals to link and connect clients with services and resources including primary care, mental health treatment, addiction treatment, recovery support, employment specialists, housing specialists and other social supports. * Coordinate care with existing internal and external providers at the point of admission, discharge and level of care changes. Track and facilitate referrals to PCPs. * Screen and monitor clients' common co-morbidities while also educating both consumers and other team members on potential side effects of treatments and medications to support safe, informed care. * Communicate and coordinate care with other medical professionals (e.g., pharmacy employees, medication representatives, other treatment providers). * Demonstrate the ability to communicate effectively on the phone, in writing and via email, as well as the ability to exercise discretion on sensitive and confidential matters. * Maintain records according to requirements, completing all documentation and billing in a timely manner, and in compliance with professional standards. * Maintain professional boundaries and client confidentiality at all times. * Attend work on a punctual, regular, and predictable basis. Secondary Duties * Maintain good professional relationships with appropriate community figures, referral sources, and other professionals. Coordinate and schedule with pharmaceutical representatives as needed. * Maintain and enhance professional skills and knowledge through attending conferences/ workshops/courses and reading professional materials that are relevant to job requirements and approved by the Program Director. Maintain any and all continuing education requirements in order to maintain the therapist's professional level and status. * Demonstrate familiarity with and adherence to Utah laws regarding confidentiality and mandatory reporting requirements. * Conduct professional life in accordance with the standards of his/her discipline and the clinical policies and procedures of the agency. * Maintain familiarity with issues and trends in the behavioral health field including comorbid mental health issues, advances in psychopharmacology, theory, and evidence-based practices. * Performs other functions as necessary or assigned. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Successful completion of an Accredited Medical Assistant program and a High School diploma or GED equivalent. * Knowledge of Microsoft Office Suite. * Knowledge of multiple phone line systems. * Ability to communicate effectively with staff and clients. * Experience in an outpatient mental health setting preferred. * Demonstrates an ability to use sound judgment within the scope of the position's responsibilities. * Ability to maintain professionalism and adapt to change. * Organized, detail-oriented, self-starter. * Excellent verbal and written communication skills; attention to detail. * Demonstrated skills in crisis intervention. * Driving is required: must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy. * Must be able to pass Utah-DHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands * Ability to lift and carry 25 lbs. * Ability to walk up and down stairs. * Ability to move around the facility, interacting with clients for extended periods. * Work is performed inside and outside of an office environment; must have ability to climb stairs, enter client homes, as well as deliver services in shelter, on the street, etc.

Part-time Description Schedule: Part Time Benefits 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees Employee Referral Program including cash bonuses About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply. Program Summary The PREP Team (Prevention and Recovery from Early Psychosis) provides coordinated specialty care for transition age youth (age 14-26) experiencing psychosis risk symptoms or first episode psychosis. Eligible clients receive two years of no-cost, community-based, client-centered, wrap around care focused on stabilization and prevention. Early intervention is the gold standard to support young people at risk for psychosis stay on track to meet life goals and prevent or delay an exacerbation in psychotic symptoms. PREP team services include: case management, psychiatry, psychotherapy, occupational therapy, peer support, family education and support, and educational/vocational support. Position Summary Under the general supervision of the Program Manager, provides evidence-driven services to youth and young adults ages 14-26 who meet criteria for the PREP program. Duties will include working in the community and in client homes, facilitating groups, collaborating with parents and community partners, and working closely with colleagues as part of an interdisciplinary team. The ideal candidate should possess the ability to be flexible with schedule, case, and task assignments. Essential Duties Provides assessments, treatment plans, and interventions. In collaboration with the PREP team, delivers therapy services that address diverse social, cultural, gender, and economic needs of the population served, utilizing an equity framework. Adheres to PREP practice guidelines regarding training and certification. Supports individuals in maintaining engagement in everyday life to promote recovery. Participate in weekly staff organizational meetings and treatment planning review meetings. Complete documentation and meet minimum service time based on PREP Team requirements. Attend work as scheduled and arrive at the designated time. Work must be performed on-site due to the need to provide direct client care. This is not a remote position. Secondary Duties Performs community education and outreach to promote awareness of clinical high risk and first episode psychosis and to develop collaborative relationships with referral sources. Maintain and enhance professional skills and knowledge through attending conferences/ workshops/courses and reading professional materials that are relevant to job requirements and approved by the Program Manager. Perform other functions as necessary or assigned. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A Master's degree in a Mental Health related field ( LCSW, CSW, ACMHC) AND licensed by the State of Utah to perform therapy, in addition to the following knowledge, skills, and abilities: Experience working with adolescents and young adults with mental health challenges as well as trauma and substance use is preferred. Fluency in English required, with bilingual fluency (English and Spanish) preferred. Training and experience in evidence-based practices. Knowledge of assessments, treatment plans, and interventions. Knowledge/experience collaborating with community resources. Computer literate with proficiency in Microsoft Office. Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public. Willingness to accept supervision and direction. Willingness to meet with clients in community-based settings, eg: client's home, park, library Become CPR and First Aid Certified. Driving required: must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy. Must be able to pass Utah-DHHS - Office of Licensing background screening and pre-employment drug screen. Physical Demands Ability to lift and carry 25 lbs. Ability to climb stairs, enter client homes, as well as deliver services in shelter, on the street, etc. Work is performed inside and outside of an office environment. Salary Description $34 - $36 / hr