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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Los Angeles, CA | $31,673 | $15.23 |
| 2 | Tucson, AZ | $27,984 | $13.45 |
| 3 | Canton, OH | $27,722 | $13.33 |
| 4 | Lubbock, TX | $26,374 | $12.68 |
| 5 | Atlanta, GA | $24,761 | $11.90 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Business Representative | $34,819 | $17 | - |
| 2 | Customer Retention Representative | $34,341 | $17 | - |
| 3 | Wireless Care Representative | $33,939 | $16 | - |
| 4 | Retention Representative | $33,677 | $16 | - |
| 5 | Customer Contact Representative | $32,440 | $16 | - |
| 6 | Telesales Representative | $31,946 | $15 | - |
| 7 | Customer Relations Representative | $31,396 | $15 | - |
| 8 | Customer Care Agent | $31,204 | $15 | - |
| 9 | Customer Account Representative | $30,989 | $15 | - |
| 10 | Customer Support Representative | $30,871 | $15 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Planned Systems International | $31,193 | $15 | - |
| 2 | Symbio | $30,413 | $15 | - |
| 3 | Concentrix | $27,844 | $13 | 176 |
| 4 | TRG - The Resource Group | $27,819 | $13 | - |
| 5 | S & P Data | $27,807 | $13 | - |
| 6 | ibex | $27,790 | $13 | 6 |
| 7 | Telvista US | $27,692 | $13 | 2 |
| 8 | Global Response | $27,643 | $13 | - |
| 9 | Connect America | $27,636 | $13 | 1 |
| 10 | Sutherland | $27,625 | $13 | 6 |
| 11 | Afni | $27,599 | $13 | 33 |
| 12 | Etech Global Services | $27,596 | $13 | - |
| 13 | Talk2rep Inc. | $27,585 | $13 | - |
| 14 | Advanced Call Center Technologies | $27,580 | $13 | 6 |
| 15 | Empereon Constar | $27,575 | $13 | - |
| 16 | Access Worldwide Communications, Inc. | $27,566 | $13 | - |
| 17 | Alorica | $27,562 | $13 | 28 |
| 18 | AGR Group | $27,551 | $13 | - |
| 19 | Green Mountain Technology | $25,121 | $12 | - |
| 20 | Focus Services | $24,294 | $12 | - |