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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Helena, MT | $35,497 | $17.07 |
| 2 | Bemidji, MN | $35,401 | $17.02 |
| 3 | Washington, DC | $33,546 | $16.13 |
| 4 | Boston, MA | $33,538 | $16.12 |
| 5 | Spokane, WA | $32,938 | $15.84 |
| 6 | Vermillion, SD | $32,461 | $15.61 |
| 7 | Portland, OR | $31,986 | $15.38 |
| 8 | Trenton, NJ | $31,373 | $15.08 |
| 9 | Chicago, IL | $31,366 | $15.08 |
| 10 | Lansing, MI | $31,238 | $15.02 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Customer Account Executive | $204,208 | $98 | - |
| 2 | Head Customer Service Representative | $154,853 | $74 | - |
| 3 | Customer Leader | $108,350 | $52 | - |
| 4 | Customer Service Senior Engineer | $101,338 | $49 | - |
| 5 | Manager Of Customer Service Department | $79,936 | $38 | - |
| 6 | Customer Service Senior Manager | $78,199 | $38 | - |
| 7 | Customer Service/Operations Manager | $63,248 | $30 | - |
| 8 | Customer Care Consultant | $42,177 | $20 | - |
| 9 | Customer Retention Representative | $37,825 | $18 | - |
| 10 | Customer Account Executive | $33,696 | $16 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Stevens Transport | $39,353 | $19 | 1 |
| 2 | CRST International | $39,338 | $19 | 4 |
| 3 | C.R. England | $39,319 | $19 | - |
| 4 | UPS | $39,018 | $19 | 33 |
| 5 | TMC Transportation | $37,993 | $18 | - |
| 6 | XPO Logistics | $37,688 | $18 | - |
| 7 | Heartland Express | $37,591 | $18 | - |
| 8 | USA Truck | $37,559 | $18 | - |
| 9 | CIT Group | $36,475 | $18 | - |
| 10 | Ryder System | $35,143 | $17 | 93 |
| 11 | Knight Transportation | $34,352 | $17 | 3 |
| 12 | Livingston International | $33,243 | $16 | 6 |
| 13 | Berkshire Hathaway | $32,107 | $15 | 1 |
| 14 | Dollar Thrifty Automotive Group | $31,944 | $15 | - |
| 15 | Yellow | $29,875 | $14 | - |
| 16 | Old Dominion Freight Line | $29,617 | $14 | 3 |
| 17 | Hub Group | $29,494 | $14 | 1 |
| 18 | Avis Budget Group | $28,987 | $14 | 179 |
| 19 | Schneider National | $28,504 | $14 | 5 |
| 20 | Celadon Group | $28,435 | $14 | - |