How to hire a wireless sales associate

How to hire a wireless sales associate, step by step

Here's a step-by-step wireless sales associate hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a wireless sales associate job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new wireless sales associate
• Step 8: Go through the hiring process checklist

What does a wireless sales associate do?

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1. Identify your hiring needs

   Before you post your wireless sales associate job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a wireless sales associate for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a wireless sales associate to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a wireless sales associate that fits the bill.

   Here's a comparison of wireless sales associate salaries for various roles:

   Type of Wireless Sales Associate	Description	Hourly rate
   Wireless Sales Associate	Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and automobiles, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.	$15-24
   Sales Clerk	A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business... Show more	$7-18

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Sales Floor
   • Wireless Devices
   • Inventory Management
   • Wireless Sales
   • Inventory Counts
   • Service Contracts
   • SAM
   • Product Knowledge
   • Troubleshoot
   • Credit Card
   • POS
   • Photo Lab
   • Electronic Devices

   Check all skills

   Responsibilities:

   • Require to manage time and employee hours schedule in conjunction with intake of customer PCs in need of repair.
   • Job responsibilities include achieving sales goals, negotiating with customers and keeping positive customer relationship.
   • Process daily inventory through the company POS.
   • Understand POS software and process different forms of payment.
   • Partner with Samsung representative to learn about their products to increase sales.
   • Start new contracts, troubleshoot problems, and work as cashier when need.

   More wireless sales associate duties

3. Make a budget

   Including a salary range in your wireless sales associate job description is a great way to entice the best and brightest candidates. A wireless sales associate salary can vary based on several factors:

   • Location. For example, wireless sales associates' average salary in florida is 40% less than in district of columbia.
   • Seniority. Entry-level wireless sales associates earn 34% less than senior-level wireless sales associates.
   • Certifications. A wireless sales associate with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a wireless sales associate's salary.

   Average wireless sales associate salary

   $40,979yearly

   $19.70 hourly rate

   ---

   Entry-level wireless sales associate salary

   $33,000 yearly salary

   Updated December 18, 2025

   Average wireless sales associate salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$44,470	$21
   2	South Dakota	$44,224	$21
   3	North Dakota	$44,016	$21
   4	Wyoming	$42,637	$21
   5	Minnesota	$41,605	$20
   6	Illinois	$40,944	$20
   7	Nevada	$40,938	$20
   8	Arizona	$40,790	$20
   9	Colorado	$40,764	$20
   10	Kansas	$40,274	$19
   11	Missouri	$40,231	$19
   12	Michigan	$39,731	$19
   13	Ohio	$39,029	$19
   14	Texas	$38,844	$19
   15	Indiana	$38,283	$18
   16	Tennessee	$37,526	$18
   17	Alabama	$36,913	$18
   18	Georgia	$36,230	$17
   19	Mississippi	$35,294	$17
   20	South Carolina	$34,317	$17

   Average wireless sales associate salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	AT&T	$43,384	$20.86	1,058
   2	TrueNorth Companies	$41,078	$19.75
   3	NEW ENGLAND SERVICE	$40,716	$19.57
   4	Acosta	$38,530	$18.52	3,867
   5	Premium Retail Services	$38,282	$18.40	515
   6	BeMobile	$37,148	$17.86	111
   7	Retail	$36,828	$17.71
   8	TravelCenters of America	$34,673	$16.67	7

4. Writing a wireless sales associate job description

   A wireless sales associate job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a wireless sales associate job description:

   Wireless sales associate job description example

   *** Sign On Bonus - Earn $1000 Sign On Bonus if accepted for this position! ***

   New England Wireless, US Cellular’s largest retailer in New England is seeking a talented In Store Sales Associate!

   Looking for a career which provides professional and personal growth? Are you ready to work with the latest technology in the market? Are you an outgoing person with high energy that loves to help people? Can you increase sales and profitability while working within a dynamic and highly motivated sales team? If so, your new career is calling you!

   With starting pay at $14/ hour PLUS commissions and bonuses, the average hourly pay for this position ranges between $17 and $22 per hour (including commissions and bonus).

   Job Description:

   • Sell all products and services offered by US Cellular. Meet all sales objectives
   • Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders
   • Maintain strong knowledge of all company products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the store manager regarding local competition
   • Handle service inquiries from customers. Your record is defined by meeting challenges head-on and always striving for excellence. It's that tireless drive, coupled with your strong interpersonal skills and natural instinct to see opportunities at every turn that sets you apart- and makes you a perfect fit for our team

   Responsibilities:

   • Be a positive and energetic team member.
   • Achieve and exceed personal sales goals
   • Engaging and educating customers through product demonstration based on their needs
   • Build a loyal customer base by creating long-term relationships
   • Staying up to date on the latest data/entertainment technology and devices
   • Interacting to provide prompt, friendly and courteous service to customers in person and on the phone
   • Out Bound Calling

   Company Information: New England Wireless, the Premium Agent of US Cellular, with 12 locations in New England is growing faster than the wireless industry. Success, innovation and development are all part of our growth and driven each day by exceptional people at New England Wireless. By joining our team, you will team up with some of the best and brightest people from wireless industry who share your vision and passion for success. Our team will help you develop new skills and channel your energy into amazing results, exciting experiences and great rewards and success. A team of the best talents and resources working together in the wireless communication industry toward shared goal of providing world class service to our customers.

   We Offer:

   • Base pay plus uncapped commission and bonuses;
   • Medical, dental, vision, disability and life benefit plan (full-time employee)
   • 401K retirement planning (after 12 months)
   • Paid Time Off
   • Flexible Work schedule
   • Opportunity for advancement within a growing industry
   • Total rewards package including high quality, individual training, limitless advancement and transfer between multiple locations
   • New England Wireless is an Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce M/F/D/V

   Please feel free to visit our website: www.new-uscc.com

   Powered by JazzHR

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   Copy this example

   

5. Post your job

   There are a few common ways to find wireless sales associates for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   To find wireless sales associate candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post your job on free job posting websites.

6. Interview candidates

   To successfully recruit wireless sales associates, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new wireless sales associate

   Once you've selected the best wireless sales associate candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a wireless sales associate?