Workgroup leader vs process leader

The differences between workgroup leaders and process leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a process leader has an average salary of $88,400, which is higher than the $60,441 average annual salary of a workgroup leader.

The top three skills for a workgroup leader include customer service, and . The most important skills for a process leader are customer service, cleanliness, and sales floor.

Workgroup leader vs process leader overview

	Workgroup Leader	Process Leader
Yearly salary	$60,441	$88,400
Hourly rate	$29.06	$42.50
Growth rate	1%	11%
Number of jobs	30,971	71,467
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 59%
Average age	35	46
Years of experience	-	2

Workgroup leader vs process leader salary

Workgroup leaders and process leaders have different pay scales, as shown below.

	Workgroup Leader	Process Leader
Average salary	$60,441	$88,400
Salary range	Between $29,000 And $122,000	Between $59,000 And $132,000
Highest paying City	-	Jersey City, NJ
Highest paying state	-	New Jersey
Best paying company	-	BP America Inc
Best paying industry	-	Technology

Differences between workgroup leader and process leader education

There are a few differences between a workgroup leader and a process leader in terms of educational background:

	Workgroup Leader	Process Leader
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	-	Stanford University

Workgroup leader vs process leader demographics

Here are the differences between workgroup leaders' and process leaders' demographics:

	Workgroup Leader	Process Leader
Average age	35	46
Gender ratio	Male, 65.5% Female, 34.5%	Male, 58.8% Female, 41.2%
Race ratio	Black or African American, 12.4% Unknown, 6.4% Hispanic or Latino, 20.7% Asian, 1.1% White, 58.3% American Indian and Alaska Native, 1.1%	Black or African American, 11.6% Unknown, 4.2% Hispanic or Latino, 17.9% Asian, 5.4% White, 60.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	5%	6%

Differences between workgroup leader and process leader duties and responsibilities

Workgroup leader example responsibilities.

Develop interfaces to manage the framework using windows services; develop web-applications to manage the process (including starting/stopping/pausing activities).
Develop interfaces to manage the framework using windows services; develop web-applications to manage the process (including starting/stopping/pausing activities).
Perform register close out procedures and monitor checkout stations.

Process leader example responsibilities.

Lead process cost, capacity, and ROI forecasting
Manage the movement of work in progress (WIP) through the departments.
Manage day-to-day logistics of work orders to ensure they are progressing as scheduled and customer commitments are being meet.
Design, build, train and manage new cross site data team to support integrate ERP system for change control.
Initiate supplier - kitting, Kanban and vendor manage inventory processes of hardware, pipe, fittings and expense items.
Plan and facilitate Kaizen events that lead to significant business improvement results.

Workgroup leader vs process leader skills

Common workgroup leader skills

Customer Service, 100%

Common process leader skills

Customer Service, 13%
Cleanliness, 8%
Sales Floor, 8%
Continuous Improvement, 7%
Project Management, 6%
Process Improvement, 6%

Updated January 8, 2025

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