Director of Infrastructure
A.C.Coy Company job in Pennsylvania
Applicants MUST currently be local to the Greater Pittburgh Area
No 3rd Parties/Sub Vendors
Job Type: Full-time Hire
Work Authorization: U.S.Citizen
Overview:
A.C. Coy is currently seeking candidates for a Director of IT Infrastructure role. Our ideal candidate is a hands-on technical leader with 15+ years of IT Infrastructure experience and strong knowledge of networks, systems, security, and Cloud.
Responsibilities:
Provide hands-on technical leadership to the IT Infrastructure team
Manage and mentor a small management team
Keep the Infrastructure team aligned and working toward optimum levels of uptime and availability
Take a lead role in implementing and maintaining the organization's application systems and/or IT infrastructure
Continue ongoing utilization of Azure Cloud whenever possible
Provide technical expertise on Microsoft 365 - Office, Sharepoint, and Teams
Work closely with developers and engineers to develop road maps for applications, align development plans, and ensure effective integration among information systems and the IT infrastructure
Monitor technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards as well as emerging business requirements
Required:
Bachelor's degree or higher in Information Systems or a related discipline
Must have current hands-on experience
10+ years of IT Infrastructure experience and strong background with Network Engineering, Server Management, User Support, Cloud technology, and IT Security
5+ years in a leadership role; Need a strong ability to lead both projects and people, with willingness to mentor/train
Strong expertise with Microsoft 365 and utilization of Office 365, Sharepoint, and Teams to support business operations
Any experience with SD-WAN (software defined wide area network) technology
Preferred:
Experience with Fortinet firewall technology
Strong experience MS Azure
CCNA certification
Technical certifications for relevant technologies (Microsoft, Cisco, VMware, RedHat, NetApp, etc.)
Senior ProServe Account Executive, NatSec ProServe
Herndon, VA job
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations.
You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
Key job responsibilities
- Leading business development efforts by engaging customers and driving high-value engagements
- Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
- Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
- Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
- Advocating for customers while balancing AWS business objectives
About the team
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the , we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Internal job description
BASIC QUALIFICATIONS- 5+ years of technology sales or account management experience
- Experience with sales targets, business development, and driving customer satisfaction
- Experience with cloud technologies and IT strategies
- Bachelor's degree in engineering, computer science or equivalent
- Current, active US Government Security Clearance of TS/SCI with Polygraph
PREFERRED QUALIFICATIONS- Excellent communication, presentation, and negotiation skills
- Ability to build and maintain senior client relationships
- Financial acumen with the ability to analyze and report on key performance metrics
- Experience navigating complex DoD/IC procurement cycles and understanding of defense acquisition processes
- Track record of successful enterprise-level engagements within cleared environments and familiarity with national security compliance requirements (e.g., FedRAMP, IL4-6, DoD/IC Security Guidance)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Senior Mechanical Design Engineer
Allentown, PA job
Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the world. As a global leader in fluid-handling solutions, the mission of OPW is to be a developer of a comprehensive array of innovative fluid-handling solutions that our customers can consistently and reliably count on. These include loading and unloading systems for high-value hazardous and non-hazardous bulk products; railcar and transport tank-truck valves, gauging devices and tank-monitoring systems; automated storage-terminal controls and systems; and regulators, fittings, valves, vaporizers, vacuum-jacketed piping and gas-handling systems for the safe handling and distribution of cryogenics and industrial gases. OPW also creates and manufactures touch-free and soft-touch vehicle wash systems, entry systems and wash chemicals. OPW has more than 2,000 employees with manufacturing operations in North America, Europe and China, and sales offices around the world. OPW is part of the Clean Energy & Fueling segment of Dover (NYSE: DOV).
Summary:
Responsible for the specification, design and development of cryogenic liquid & process gas transfer systems. Provide welding, brazing, and fabricating process expertise for continuous improvement of manufacturing processes.
Essential Responsibilities and Duties:
Reinforce corporate commitment to safety and environmental awareness;
Interpret customer requirements into detailed specifications sufficient to develop products including cryogenic liquid transfer systems;
Produce detailed design of systems and/or components, including design for manufacturability;
Develop analytical models of system design and produce testing protocols sufficient to validate model;
Identify problem root causes, develop & implement solutions related to products and processes;
Evaluate and recommend components for conformance to design specifications;
Confer with vendors, staff, and management personnel regarding purchases, product and production specifications, product changes, manufacturing capabilities and project status.
Required Qualifications and Skills:
4-year degree in Mechanical Engineering
At least 5 years relevant experience in the design of piping systems
Experience with system designs in compliance with ASME B31.3 & B31.12
Familiarity with process & instrumentation diagrams, process flow diagrams
Strong analytical and problem-solving skills
Experience with heat transfer and heat management
Demonstrated ability to manage multiple projects and meet deadlines
Experience with direct customer interface
Desired Qualifications and Skills:
Cryogenics systems design
4 years of experience in the design of pressure vessels
Thermodynamics and heat transfer
Structural design and stress analysis
Industrial control systems design including PLC's
CAD, including SolidWorks
Familiarity with ASME, CGA, NFPA, FAR, IMDG, ISO, and PED requirements
IP protection and patents
FMEA, HAZOP and general risk analysis
Fluid Dynamics - including 2-phase flow
Travel:
Occasional
Work Arrangement : Onsite
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact opwaccommodations@acmecryo.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
Job Function : Engineering
Cyber Security Engineer Lead
Springfield, VA job
MANTECH seeks a motivated, career and customer-oriented Cyber Security Engineer Lead to join our team in Springfield, VA.
The Cyber Security Engineer Lead is responsible for the detection, identification, analysis, and reporting of cyber threats, intrusions, anomalous activities, and potential misuse of systems. This role supports the protection of customer's digital assets and sensitive data through the administration, monitoring, and continuous improvement of cybersecurity technologies and processes.
Responsibilities include but are not limited to:
Threat Detection & Response: Identify, assess, and report potential cyber-attacks, intrusions, and abnormal system behaviors. Participate actively in incident response and recovery activities.
Technology Administration: Administer and maintain systems supporting Identity Management, Privileged User Access, Access Control (firewall), End Point Protection, Internet Protection, Vulnerability Scanning, and Security Information and Event Management (SIEM) tools.
Mitigation & Remediation: Develop and implement enterprise-level mitigation strategies to address complex vulnerabilities.
Operational Support: Ensure proper installation, testing, patching, upgrading, and performance of cybersecurity tools and applications. Maintain system resiliency and availability across all managed technologies.
Policy Enforcement & Compliance: Enforce cybersecurity policies, standards, and best practices in alignment with ManTech's security framework and regulatory requirements.
Leadership & Collaboration: Lead or participate in cross-functional projects and initiatives. Provide technical mentorship and subject matter expertise to junior team members.; Continuous Improvement: Interpret internal and external cybersecurity trends and business challenges; recommend and implement innovative solutions to strengthen the enterprise security
posture.
Monitor intrusion detection and prevention systems and other security event data sources; determine if security events monitored should be escalated to incidents and follow all applicable incident response and reporting processes and procedures.
Minimum Qualifications:
Bachelor's Degree in Cybersecurity, Information Technology, Computer Science, or a related Cyber Security field.
Certified Information Systems Security Professional (CISSP) certification (required within 6 months of assignment to the position, otherwise failure to obtain certification within 6 months of assignment to the position may result in removal).
8+ years of relevant cybersecurity experience, including hands-on technical administration and operational security support.
Strong analytical and problem-solving abilities
Deep knowledge of cybersecurity frameworks, principles, and technologies
Proficiency in SIEM, endpoint protection, and identity management tool
Must be able to travel up to 25%
Preferred Qualifications:
Have a good understanding of DISA compliance directives and recommend having knowledge of the JSIG.
Ability to lead small teams or projects
Excellent communication and influence skills; Strong judgment in identifying and mitigating security risks
Correlate data from intrusion detection and prevention systems with data from other sources
Clearance Requirements:
Must have current/active TS/SCI with the ability to obtain and maintain a Yankee White security clearance
Physical Requirements:
Must be able to remain in a stationary position 50%
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations.
Must be able to exchange accurate information in these situations.
Project Control Specialist
Stafford Courthouse, VA job
MANTECH is seeking a motivated, customer-oriented Project Control Specialist to help support our current Marine Corps Systems Command, Program Manager Intelligence & Cyber Operations Contract in Stafford, VA.
Responsibilities include but are not limited to:
Provide programmatic and analytical support with execution and management of multiple acquisition programs in various acquisition phases as defined under the DoD 5000.
Assist the Project Office with execution and management of cost, schedule, and performance parameters.
Provide acquisition expertise and development/maintenance of acquisition documentation, presentation/briefing materials, coordination and action item tracking, and general day-to-day support of programmatic activities.
Support program office documentation development activities including drafting, reviewing, and updating documents, presentations, and correspondence.
Coordinate with sponsor offices, executive agents, internal and external partners, and integrators for updates and changes to the system in coordination with Program Office guidance.
Support Program Office risk management activities.
Support research and development activities and assist with technical studies to conduct analysis of current and future requirements.
Minimum Qualifications:
Bachelors Degree and at least 5 years of experience supporting DoD programs that rely on the Integrated Defense AT&L Lifecycle Management Framework; ensuring adherence to master plans and schedules; and developing solutions to program problems. Additional 2 years of experience may be substituted in lieu of degree.
Must have expertise in developing and managing Integrated Master Schedules for the DoD.
Must have expertise in assisting a Program Management Office with Task Books and Work Breakdown Schedules.
Must have experience leading DoD Acquisitions professionals supporting varying competencies (e.g., Systems Engineering, Logistics, Finance, Program Analysis).
Preferred Qualifications:
Knowledge of DoD/USMC procedures and policies in support of acquisition, logistics, and fielding activities including the preparation of military acquisition documentation, technical documentation, and data entry in spreadsheets and databases.
Knowledge in leading analytical efforts on highly complex and mission specific operational problems.
Directing and collaborating with technical teams on operational and/or developmental projects throughout the system life cycle (development of requirements to final delivery).
Knowledge and experience supporting USMC Tactical All-Source Intelligence Systems through the entirety of the Acquisitions Cycle
Extensive knowledge of Microsoft Office tools
Clearance Required:
Must have an active TS/SCI
Physical Requirements:
Sedentary Work.
Senior CNO Developer
Annapolis, MD job
MANTECH seeks a motivated, career and customer-oriented Senior CNO Developer to join our team in Annapolis Junction, Maryland.
We're looking for a Senior Capability Developer to join our elite team. In this role, you'll apply your deep technical expertise to analyze, reverse-engineer, and develop mission-critical capabilities that directly support national security objectives. You will be a key player in a fast-paced environment, tackling unique challenges at the intersection of hardware, software, and embedded systems.
Responsibilities include but are not limited to:
Develop custom software tools and applications using Python, C, and Assembly, focusing on embedded and resource-constrained systems.
Conduct rigorous code reviews to ensure the quality, security, and performance of developed software.
Reverse engineer complex hardware and software systems to understand their inner workings and identify potential vulnerabilities.
Perform in-depth vulnerability research to discover and analyze weaknesses in a variety of targets.
Collaborate with a team of skilled engineers to design and implement innovative solutions to challenging technical problems.
Minimum Qualifications:
Bachelor's degree and 12 years of experience; or, a high school diploma with 16 years of experience; or, an Associate's degree with 14 years of experience. A Master's degree may substitute for 2 years of experience, and a PhD may substitute for 4 years of experience.
Must have 7 years of position-relevant work experience
Proficiency in programming and application development.
Strong scripting skills, particularly in Python, C, and Assembly.
Deep expertise in managing, configuring, and troubleshooting Linux.
Experience in embedded systems.
Experience in reverse engineering and vulnerability research of hardware and software.
Experience in code review.
Preferred Qualifications:
Experience in CNO (Computer Network Operations) Development.
Experience in virtualization.
Knowledge of IoT (Internet of Things) devices.
Experience with Linux Kernel development and sockets.
Knowledge of integrating security tools into the CI/CD (Continuous Integration/Continuous Delivery) pipeline.
Networking skills.
Clearance Requirements:
Must have a current/active Top Secret/SCI clearance.
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
Systems Engineer
Annapolis, MD job
MANTECH seeks a motivated, career and customer-oriented Systems Engineer III to join our team in Annapolis Junction, Maryland.
ManTech is currently seeking Systems Engineer III to join our team at Annapolis Junction, MD. We are seeking a Senior Systems Engineer who is a seasoned IT professional responsible for designing, implementing, and a top-level trouble shooter supporting a high-level architecture of an organization's backend infrastructure. You will communicate with other project personnel, Government stakeholders, and senior executives.
Responsibilities include but are not limited to:
Administer and maintain IT infrastructure by utilizing expert-level knowledge of the Linux operating system, along with deep expertise in server administration, virtualization, and cloud platforms like AWS or Azure, to manage the organization's backend systems.
Develop and implement automation solutions through creating scalable automation services using strong scripting and orchestration skills, with proficiency in tools like Python, Bash, and Ansible.
Design and manage system architecture by applying systems engineering principles to design, implement, and manage the high-level architecture of the organization's backend infrastructure.
Ensure network and system security through a strong understanding of networking and security fundamentals, including TCP/IP, firewalls, and VPNs, to protect the organization's infrastructure.
Communicate with stakeholders - Interact directly with government personnel, senior executives, and other project members to discuss technical issues and project status.
Provide technical guidance and troubleshooting as a top-level troubleshooter, addressing technical considerations, problems, and issues for both internal teams and government stakeholders.
Minimum Qualifications:
Bachelor's degree in STEM field or Highschool and 13 years of experience; Associates and 11 years of experience in lieu of degree, a candidate holding a relevant master's degree may be granted 2 years' experience credit for that extra education, a candidate holding a relevant PhD degree may be granted 4 years' experience credit for that extra education.
5 years of position-relevant work experience.
DoD 8570.01-m IAT Level II.
Strong proficiency in scripting and automation, with hands-on experience in Python, Bash, and an infrastructure orchestration tool like Ansible.
Experience in front-end web development to create internal tools and solutions.
Proven background as an Orchestration Engineer or in a similar role focused on building scalable automation services.
Solid grasp of TCP/IP networking, firewalls, VLANs, and VPNs.
Expert-level knowledge of the Linux operating system.
Preferred Qualifications:
Experience with full-stack development, including creating and interacting with databases and APIs.
Knowledge of Infrastructure as Code (IaC) principles, preferably with experience using Terraform.
Familiarity with public cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes).
Proficiency with virtualization platforms such as VMware vSphere or Microsoft Hyper-V.
Exceptional troubleshooting and problem-solving skills, with a talent for systematically diagnosing and resolving complex technical issues.
A foundational understanding of traditional Systems Administration principles
Clearance Requirements:
Must have a current/active TS/SCI
Physical Requirements:
The person in this position must have the ability to perform tasks while stationary 50% of the time at a computer, with specific emphasis on visual acuity for close-range work. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
Client Experience Specialist
Cincinnati, OH job
Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth.
Responsibilities:
Project Management: Small Engagements & T&M
• Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff
augmentation, and hardware deployments).
• Manage the administrative lifecycle of these projects from setup to close-out.
• Review and approve time entries against project codes to ensure billing accuracy.
• Track project burn rates and budgets to prevent overages.
• Coordinate scheduling and dispatch for engineers assigned to these engagements.
Client Support:
• Act as the service-based primary point of contact for a defined list of small recurring service accounts.
• Manage standard service renewals and handle routine client inquiries.
• Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health.
• Triaging incoming client requests and routing them to the appropriate technical teams.
Resource Scheduling:
• Maintain the master resource schedule for the delivery organization.
• Update resource availability based on time-off requests and project allocations.
• Verify resource availability before assignments are made to ensure schedule accuracy.
• Provide availability reports to management to assist with capacity planning.
Other duties as assigned.
Qualifications:
• 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services
environment.
• Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and
Salesforce is highly preferred).
• Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365.
• Ability to manage high volumes of small tasks without losing track of details.
• Strong written and verbal communication skills.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional lifting, pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Learning Design Specialist
Maple Grove, MN job
Are you an experienced Learning Design Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Learning Design Specialist to work at their company in Maple Grove, MN.
Position Summary: We are seeking a passionate, innovative, and results-oriented Learning Design Specialist to join our team. As a Learning Design Specialist, you will play a pivotal role in shaping the learning experiences of our urology sales organization. You will collaborate with Sales Training Managers (STMs), product marketing, and other cross-functional partners and stakeholders to develop engaging and effective learning solutions that meet the needs of the field-based learner and the business. In addition, as part of the Learning and Design team, you will work with STMs to develop and implement training workshops as required for National Sales Meetings and other meetings that may be necessary, as determined by the commercial teams. You will also provide support for the set-up and coordination of sales training classes (synchronous and asynchronous). This role requires an individual who thrives a fast-paced, growing organisation and demonstrates the ability to be agile and adaptable.
Primary Responsibilities/Accountabilities:
Instructional Design: design and develop high-quality learning materials with clear performance-based objectives, including instructor-led training materials, storyboards for e-learning modules, videos, simulations, and other multimedia assets.
Needs Analysis: conduct needs assessments in partnership with Marketing, Sales, and Operations teams to identify learning objectives, audience characteristics, and performance gaps. Use data-driven insights to inform the design process.
Curriculum Development: Create comprehensive learning curricula that align with organizational goals and objectives. Ensure that learning experiences are sequenced logically and scaffolded appropriately.
Learning Experience Design: design engaging and interactive learning experiences that leverage a variety of instructional strategies and technologies. Incorporate principles of adult learning theory and cognitive psychology to maximise learning outcomes.
Technology Integration: a basic proficiency of Articulate360 (or similar eLearning authoring software) to develop short and simplistic modules (Tier 1) for our LMS/LXP and work with the Learning Technologist to leverage digital capabilities to deliver dynamic and interactive learning experiences.
Collaboration: work collaboratively with STMs, Product Marketing, and other stakeholders on various strategic projects, new product launches, and product training campaigns.
Quality Assurance:
Conduct thorough reviews and quality assurance checks to ensure the accuracy, relevance, and effectiveness of learning materials. Implement feedback from stakeholders to continuously improve the learning experience, ensuring all sales training materials and training methodology are up to date.
Facilitate and support Learning and Design processes and efforts required to meet Quality System, Compliance and Legal requirements.
Project Management: manage multiple projects simultaneously, ensuring that deliverables are completed on time and within budget. Communicate effectively to project teams to coordinate timelines, resources, and priorities.
Evaluations and Assessment: develop evaluation strategies to measure the effectiveness of learning interventions. Analyze data and feedback to identify areas for improvement and make recommendations for future iterations.
Qualifications:
BA in Education, Instructional Design, Educational Technology, Learning Sciences, or a related field.
Minimum of 3 years of instructional design, curriculum development and technical writing experience
Basic proficiency of Articulate Storyline (or similar e-learning authoring tools) to develop a Tier 1 training and LMS.
Proficiency with Microsoft product suite (TEAMs, SharePoint, Outlook, Excel, PowerPoint)
Strong understanding of adult learning principles, instructional design models (e.g. ADDIE, SAM), and learning theories.
Demonstrated ability to take the initiative and work independently and in a team environment
Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
Creative problem-solving skills and a passion for innovation in learning design.
Ability to quickly grasp new terminology (i.e. medical terminology, sales terminology)
Strategic Patent Litigator for Global IP
Washington, DC job
A leading technology company is seeking a Patent Litigator in Washington DC. The successful candidate will have over 5 years of major law firm or in-house patent litigation experience. Responsibilities include formulating strategy, providing legal counsel, and managing patent cases. This role offers a competitive salary range of $180,300 to $271,300, along with comprehensive benefits and opportunities for professional development.
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Information Technology Quality Assurance
Minneapolis, MN job
QA Engineer - Minneapolis, MN (Hybrid, Local Candidates Only)
Rate Type: W2 or IC (S-Corp or C-Corp) only
Job ID# 84005
We are looking for an experienced QA Engineer to join our growing team in Minneapolis, MN. This role reports to the Director of QA Engineering and will focus on testing, building, and supporting test automation for our proprietary software solutions. You will collaborate with project teams to deliver strategic and tactical enhancements while working closely with Infrastructure, DevOps, InfoSec, and Release Management teams.
Responsibilities
Design, implement, and maintain Test Cases and Test Plans for proprietary software.
Build and maintain Automated Test Suites using modern frameworks.
Conduct functional, exploratory, user acceptance, and automated testing throughout the SDLC and release process.
Promote engineering excellence by developing high-quality software testing practices.
Mentor other QA engineers on User Acceptance Testing, including issue tracking and triaging bugs vs. enhancements.
Contribute to development across the entire stack (backend, DB, front end, UI).
Collaborate with business partners, product owners, and technology teams in a highly agile, collaborative environment.
Support high-velocity delivery while maintaining quality and safety standards.
Qualifications
Bachelor's degree or equivalent experience in a relevant field.
5+ years of experience in software testing and test development.
Strong knowledge of testing methodologies: black box, white box, functional, system, exploratory, and automated testing.
Experience with Test Automation Frameworks such as Appium or Selenium.
Proven track record in creating comprehensive test plans and test cases for custom software.
Experience testing web applications, web APIs, and data-driven applications.
Hands-on experience designing and implementing automated test suites.
Familiarity with CI/CD pipelines and Agile delivery environments.
Experience with cloud platforms and service-oriented architectures (SOA) is a plus.
Strong SQL coding and debugging skills.
Excellent communication skills and ability to quickly understand complex business problems.
Radio Frequency Technician -- GOEDC5692868
Durham, NC job
Testing materials for quality control and assurance.
Creating a report and data logging
Maintenance of VNA and other process analyzers.
Adherence to safety protocols and industry standards.
Drilling and etching the boards to make the test coupons
Basic RF measurements using various instruments, including Vector Network Analyzer (VNA), SPDR, and rectangular waveguide Cavity.
Performing tests and troubleshooting of VNAs
Qualifications:
Understanding of basic RF theory and electronics.
Attention to detail and strong communication skills
Strong troubleshooting and problem-solving abilities.
Familiarity with other RF test equipment, like VNA and Polar Instrument
An associate degree or technical certification in electronics or communications is preferred.
Hands-on experience with Vector Network Analyzers (VNAs), LPKF Drilling and Milling is preferred other lab and processing equipment.
Thanks,
Customer Success Manager
Cincinnati, OH job
As a Customer Success Manager at Encore, you will play a pivotal role, working closely with Account teams, Clients, Service Delivery, and internal teams to ensure continued success with our clients. You will hold a leadership position, collaborating closely with Account teams, clients, and Service Delivery team. Your deep understanding of IT Managed services will play a pivotal role in driving operational excellence, client satisfaction, and strategic improvements within our managed services portfolio.
Responsibilities:
Program Leadership:
• Provide strategic direction and leadership for the IT Managed Services program.
• Oversee the planning, execution, and delivery of managed services, ensuring alignment with
• organizational objectives.
Client Relationship Management:
• Build and maintain strong relationships with clients to understand their IT needs and ensure delivery meets or
exceeds expectations.
• Act as the primary point of contact for client escalations and issue resolution.
Service Delivery Excellence:
• Define and enforce service level agreements (SLAs) for managed services.
• Monitor and optimize service delivery processes to ensure efficiency and quality.
• Implement best practices and industry standards for IT service management.
Team Collaboration:
• Collaborate with cross-functional teams, including technical teams, sales, and support, to ensure seamless service
delivery.
• Foster a collaborative and high-performance culture within the managed services team.
Financial Management:
• Manage the financial aspects of the IT Managed Services program, including budgeting, forecasting, and cost
optimization.
• Ensure the program is financially viable and meets profitability targets.
Continuous Improvement:
• Identify opportunities for process improvement and innovation within the managed services program.
• Implement initiatives to enhance service delivery efficiency and effectiveness.
Risk Management:
• Proactively identify and mitigate risks related to service delivery, security, and compliance.
• Develop and implement risk mitigation plans to ensure uninterrupted service.
Other duties as assigned.
Qualifications:
• Bachelor's degree in Information Technology, Business, or more than 5 years of experience leading managed
services clients. (Relevant certifications (e.g., PMP, ITIL) is a plus.)
• Proven experience in leadership, particularly in IT managed services.
• In-depth knowledge of IT service delivery models, best practices, and emerging trends.
• Strong client-facing and interpersonal skills with the ability to build and maintain relationships.
• Demonstrated ability to lead and motivate cross-functional teams to achieve program objectives.
• Financial acumen with experience in budgeting and financial management.
• Strong problem-solving skills and the ability to make informed decisions in a fast-paced environment.
• Excellent communication skills, both written and verbal.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional walking between facilities
• Occasional liftin pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Subject Matter Expert - Workday Application Developer
Towson, MD job
The Client is seeking a Workday Application Developer to assist with the implementation and ongoing support of Workday HCM and Financial System.
Duties and Responsibilities:
Development and Configuration
Design, build, test, and deploy Workday integrations using tools such as EIB, Studio, Core Connectors, and Web Services (SOAP/REST APIs)
Configure and maintain Workday business processes, calculated fields, custom validations, and condition rules
Develop and maintain Workday custom reports
Troubleshoot and resolve system or integration issues
Integration Management
Create and maintain integrations between Workday and third-party systems (HR, Payroll, Benefits, Finance, etc.)
Monitor scheduled integrations and address failures or data inconsistencies
Document integration design, configuration, and data flow processes
Optimize existing integrations to improve performance and reliability
Reporting and Analytics
Develop and maintain Workday reports and dashboards to support business and compliance needs
Work with users to understand reporting requirements and translate them into Workday solutions
Automate report scheduling and distribution for Users
Support and Collaboration
Provide technical support for agency/end users
Maintain system documentation, including design specs, workflows, and configuration guides
Collaborate with HR, Payroll, Finance, and IT teams to align Workday functionality with business needs
Participate in change control and configuration management processes
Gather/document business requirements for change requests (break/fix)
Minimum Qualifications/Skill Sets:
Graduation from an accredited college or university with a bachelor's degree in business or computer science. Plus at least two years' experience in the administration or support of enterprise systems such web services, Workday HCM, Payroll, Financials and Reporting. Additional experience may be substituted on a year-for-year basis up to a maximum of four years for the required education.
Preferred Qualifications/Skill Sets:
Strong analytical and problem-solving skills
Outstanding business process fluency, with a strong ability to discuss processes at a level of detail sufficient to gain insight into the underlying business problem or opportunity
Ability to work in a team environment; establishing and maintaining strong professional relationships
Proven ability and success with HCM, Payroll and Financial systems
Maintain the security and confidentiality of any proprietary or sensitive data in any medium
Demonstrated Workday experience
Demonstrated experience in Workday implementation or post-production environment as a primary technical resource
Workday certified training or commensurate experience
QC Microbiology Data Reviewer and Writer
Indianapolis, IN job
Job Title: QC Microbiology Data Reviewer and Writer
Hybrid/Onsite: Onsite
Job Type: Contract, W2
Work Schedule: Monday - Friday, Business Hours (Weekends and Holidays as needed)
Duration: 12 months+
Job ID: 84025
Key Responsibilities
• Perform independent and thorough review of QC microbiology data for completeness, accuracy, and cGMP compliance
• Verify raw data, calculations, instrument outputs, electronic records for assays including but not limited to bioburden, sterility, endotoxin, media qualification, and environmental monitoring
• Confirm adherence to SOPs, test methods, and approved protocols
• Ensure documentation meets ALCOA+ data integrity principles
• Identify discrepancies, errors or atypical results and work with analysts to resolve issues and ensure right the first-time documentation
• Review EM results and ensure proper escalation of out of trend or excursions findings
• Write deviations, CAPAs and revise SOPs
• Write monthly / quarterly reports for environmental monitoring
• Support internal and external audits by providing clear, complaint documentation
Qualifications
• Minimum 4 years experience in GMP microbiology laboratory data review
• Knowledge of Bioburden, Endotoxin, Sterility, Media qualification, and Environmental Monitoring
• Experience in writing and supporting investigations, deviations, or CAPA processes and SOPs.
• Experience with Sherpa or other LIMS
• Intermediate level MS SharePoint experience
• SAP experience preferred
Education:
• Bachelors degree in microbiology , Biology or Biotechnology or equivalent
• Preferred training in Quality systems, cGMP, and Data Integrity
ServiceNow Product Consultants
Reston, VA job
GeBBS Consulting is a healthcare technology professional services and consulting firm based in Towson, Maryland servicing clients throughout the US. We are celebrating our 28th year in business. We have two divisions: 1) Hospital / Provider Practice 2) Managed Care / Payer Practice - we work directly with health plans (very strong in the Blue Cross Blue Shield space). GeBBS Consulting has over two decades of experience supporting healthcare clients throughout the US.
We are currently hiring ServiceNow Product Consultants and Business Analysts to support one of our LARGEST and long-term Blue Cross Blue Shield partners!
Summary: The hired consultants will support a ServiceNow product implementation specifically for CSM and ITSM modules.
Location: Hybrid, 1-2 days a week onsite in Reston, VA. Candidates MUST reside in DC, MD, VA areas.
Required Skills:
6+ years of experience in a Product Owner or Business Analyst role
Experience building a product roadmap for ServiceNow or Salesforce for a contact center or customer service environment. (ServiceNow strongly preferred)
Experience with Scaled Agile Framework (SAFe)
If you are interested in exploring this career opportunity with GeBBS Consulting, please reply with your current resume and the best time to contact you.
Recruiting Fraud
Over the past year, online recruitment scams have increased frequently, impacting both applicants and employers. To help protect yourself against potential scammers, please note the following recruitment practices employed by GeBBS Consulting.
GeBBS Consulting uses a single domain name for all recruiting activities and all Authorized GeBBS Consulting Recruiters use the same domain name for all email correspondences. The official GeBBS Consulting domain is gebbsconsulting.com. If you receive emails or are directed to an email other than GeBBSconsulting.com, you are not responding to GeBBS Consulting.
GeBBS Consulting screens applicants through a combination of over-the-phone, video and in-person meetings.
GeBBS Consulting will never ask a candidate for payment of any kind as part of the hiring or onboarding process.
Vice President of Operations & Supply Chain
Bloomington, MN job
The Vice President (VP) of Operations & Supply Chain will deploy the manufacturing operations, facilities, logistics, and supply chain strategy to support company growth. This executive will serve as a key member of the All Flex Solutions leadership team, reporting to the Chief Executive Officer (CEO).
All Flex Solutions is a Granite Company, sharing the Granite Partners objective of 100-year sustainability. This is a fantastic opportunity for a leader who appreciates and embraces the entrepreneurial environment surrounding All Flex Solutions as well as the benefits and support of being a Granite Company. The VP of Operations & Supply Chain will collaborate with other leaders throughout the Granite community and serve as a member of the Lean & Operations Affinity and the Sustainability Affinity.
The Position
Reporting to the CEO, the successful candidate will be charged with planning, directing, and controlling the company's operations activities across four manufacturing plants in Northfield and Bloomington, Minnesota, to ensure a high performing organization that safely delivers low cost, high quality, consistent products. Operational excellence through the use of contemporary lean manufacturing and global supply chain management concepts is a critical focus area of the position.
The VP of Operations & Supply Chain is a key position for the All Flex team, responsible for leading a world-class manufacturing approach that optimizes employee safety, customer satisfaction, quality, efficiency, employee relations, and performance measures. This individual will work collaboratively with other functions to align operational capabilities with short- and long-term customer needs in a growing market.
The VP of Operations & Supply Chain is responsible for manufacturing, supply chain, facilities, and Environmental Health and Safety (EHS) with a continuous focus on improvement and efficiency. This position requires a strong, interactive leader who is fully competent in manufacturing systems and processes - from purchasing materials to forecasting to producing components and final assemblies to specific customer requirements. The role works closely with Engineering and Quality to drive manufacturing, facilities, and product improvements. The Operations team includes Plant Management, Supply Chain Management, EHS, and Continuous Improvement functions. The Operations team contributes to the overall success of the business by ensuring operational efficiency, compliance with regulations, a safe working environment, and a commitment to continuous improvement.
Major elements of the VP of Operations & Supply Chain's responsibilities are to:
Lead operations strategy and planning. Provide specific leadership and expertise for manufacturing, supply chain, facilities, and logistics-related objectives, including capacity planning, scheduling, and on-time delivery.
Provide strategic and tactical guidance to ensure world-class supply chain operations that support forecasted and targeted sales growth, reduce operating costs, and ensure customer service needs are met or exceeded.
Develop and implement a capital spending plan to achieve targeted growth, process improvements, lean initiatives, and cost savings in addition to addressing current maintenance and growth.
Work with Engineering to enhance and maintain organizational focus on lean manufacturing efforts to ensure implementation of world-class technologies and practices.
Assist and support new product development for design for manufacturability.
Lead the Facilities & Maintenance team to ensure the existing plants and equipment run optimally and future growth is supported through plant and equipment expansions.
Ensure that the Operations and Supply Chain departments are staffed with highly motivated, trained, and skilled professionals who contribute to the company's overall mission.
Maintain effective working relationships with employees, at all levels and across all functions of the organization, as well as customers and suppliers.
Promote diversity and inclusion to achieve innovative results through collaboration.
Partner with HR to enable employee training and development programs that ensure that operations and supply chain teams are equipped with the latest skills, knowledge, and best practices, fostering a culture of continuous improvement, engagement, and retention, while maintaining high standards of performance.
Lead and manage the Operations and Supply Chain teams through effective coaching, mentoring, and performance management, setting clear goals and expectations, providing regular feedback, and fostering a supportive environment that promotes professional growth and high performance.
Maintain current certifications and compliance: AS9100, ISO 9001, MIL-PRF-31032/3 & MIL-PRF 31032/4, ITAR\JCP registered, RoHS compliance.
Candidate Profile
The VP of Operations & Supply Chain must be a proven, highly effective leader with well-honed business skills and a history of leading operations in a growing business. This key position requires a minimum of 10 years of operations and manufacturing leadership experience in a job shop manufacturing environment.
The VP of Operations & Supply Chain must possess an understanding and passion for developing people, and a preferred candidate will possess an understanding of medical and defense industry standards for how PCBA interconnect flex circuits and Thermofoil heating solutions are produced. An undergraduate degree, ideally with a technical or business management focus is required; an advanced degree is desired.
Qualified candidates will possess a strong operations and manufacturing background with a broad understanding of customer relations, product specifications, and market conditions that affect competitiveness when dealing with engineered products. Experience managing production in compliance within a Quality Management System, with certifications (QMAS, ISO, NadCap, IPC, etc.) and a proven track record of leading Lean manufacturing improvements, implementing and sustaining 5S, Six Sigma, Theory of Constraints (TOC), and Cell Manufacturing.
Prior management experience is desired, as is a track record of achieving superior growth and profitability results within an industry. Exceptional leadership skills are essential, characterized by a drive to succeed through staff development. NetSuite (or broad ERP) experience is a significant plus, along with a proven ability to manage resources and schedules within the system.
Additional qualifications include:
Solid analytical and strategic skills in terms of operations strategy planning and implementation with the ability to lay out a long-term vision for the operation and to manage and implement to that vision and modify direction along the way as required.
Strong knowledge of today's best practices in manufacturing, including lean manufacturing techniques. Demonstrated success implementing continuous improvement concepts.
Experience in or demonstrated knowledge of supply chain functions from procurement (including international sourcing) to distribution is required, particularly the ability to reduce costs, improve customer service, and integrate processes across functional areas.
Experience using ERP software and other analytical tools in a manufacturing environment; NetSuite experience is highly desirable.
An understanding of manufacturing standard cost systems.
A proven ability to drive a proactive safety culture.
A track record of motivating and leading production teams of 300+ through a team of managers and supervisors.
An understanding of quality systems and best practices for implementation; ISO 9001 experience is a plus.
Additionally, this individual must have the capacity to collaborate with other leaders within All Flex and Granite Partners, taking advantage of resources throughout the organization and becoming an integral part of the overall team and serving the organization as a whole.
Location
All Flex Solutions is headquartered in Northfield, Minnesota, and has four Minnesota manufacturing facilities: one in Northfield and three in Bloomington. The VP of Operations & Supply Chain will be based in Bloomington. Working arrangements will include a mix of being onsite in both Bloomington and Northfield and travelling for industry and customer contacts.
Compensation & Benefits
We offer a competitive base salary in the $190,000 to $220,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program.
Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
Investment Banking Analyst
Baltimore, MD job
Investment Banking Senior Analyst
This Investment Banking Senior Analyst or Associate opportunity is a newly opened position new to continued growth within a boutique investment bank based in Baltimore, MD. Providing sell-side and buy-side M&A advisory, private placements of equity and debt, and financial advisory, this is an excellent opportunity to join an highly recognized team of industry leaders and established firm with more than 35 years in operation and support M&A transactions for growth-stage and middle-market companies with enterprise values ranging from $20 million to over $200 million. This opportunity will offer a base compensation in the $90,000 to $100,000 range, annual bonus of 20% - 30%, a comprehensive benefits package, as well as structured career growth plan. This is unique opportunity for candidates with 1 to 4 years of professional experience within either public accounting transactions, M&A advisory, or early career investment banking candidates located in Maryland to pivot into a top tier local team with deep industry experience in a variety of sectors including industrial and niche manufacturing, transportation and logistics, business services, consumer products and services, healthcare services, and hospitality.
Job Description
Prepare pitch materials and valuation analyses, including industry research, financial analysis, and comparable company and transaction analysis.
Conduct research and develop targeted buyer and investor lists for M&A and capital-raising engagements.
Prepare marketing materials including confidential information memoranda (CIMs), teasers, and management presentations.
Build and maintain detailed three-statement financial models, including sensitivity and scenario analyses.
Manage and coordinate due diligence processes, including data room organization and communication with buyers and advisors.
Support outreach and engagement with potential acquirers and investors from initial contact through closing.
Interact directly with client management teams, legal and accounting advisors, and other stakeholders.
Provide timely analyses and work product to Managing Directors and support ad hoc projects and business development initiatives.
Report to a Managing Director while working closely with an Associate.
Job Requirements
One to four years of relevant experience in investment banking, private equity, credit investing, corporate finance, accounting, or related financial services.
Strong foundation in accounting and finance, with the ability to analyze internal and audited financial statements.
Demonstrated financial modeling proficiency, including three-statement modeling and valuation modeling.
Bachelor's degree required; finance, accounting, or economics preferred.
Strong commercial instincts and ability to quickly understand business models.
Excellent written and verbal communication skills.
Proficiency in Excel, PowerPoint, and Word; experience with CRM systems, PitchBook, Macabacus, and AI productivity tools is a plus.
Ability to manage multiple workstreams simultaneously and collaborate effectively across deal teams.
Technical Documentation Specialist
Greensboro, NC job
Are you an experienced Technical Documentation Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Technical Documentation Specialist to work at their company in Greensboro, NC.
Position Summary: We are seeking a dedicated and detail-oriented individual to join our team as a Technical Documentation Specialist. This role involves managing and organising documentation within our engineering and process technologies division. The ideal candidate will possess strong leadership skills, a willingness to embrace change, and the ability to collaborate effectively with various teams.
Primary Responsibilities/Accountabilities:
Organising an archiving system
Labelling, sorting, and categorising documents for ease of use
Retrieving documents upon request
Outlining a long-term storage strategy
Adhering to regulatory requirements
Working with colleagues to ensure consistency of documentation practice across the company
Assisting with both internal and external audits
Ensuring documentation integrity
Controlling access to documents
Removing documents that are obsolete
Utilising storage software and applications for electronic filing
Performing transcription and conversion work
Proofreading documents upon request
Qualifications:
Execute with Excellence: Experience in Initiative Leadership, Project Management, Marketing Specialist, or Work Process Ownership. Ability to manage multiple projects and priorities with attention to detail.
Lead with Courage: Demonstrated leadership skills to set direction, hold others accountable, and manage expectations across business functions.
Embraces Change: Open and adaptable to change, accepting new ideas and work processes.
Excellent Communication/Collaboration: Strong skills in leading meetings, listening to feedback, and collaborating with internal and external partners.
Strong Problem-solving: Ability to quickly identify and resolve issues, assess risks, and determine next steps.
Champion Productivity: Proficiency in analyzing data for reporting, gap analysis, loss analysis, and work process improvement. Mastery of Microsoft Word, Excel, PowerPoint, and Office 365 Tools.
Skills Needed
Leadership
Embraces Change/Agile
Collaborative
Develops Others
Operates with Discipline
Business Mastery
Technical Mastery
Accurate Documentation Skills
GMP (Good Manufacturing Practices) Compliance
GDP (Good Documentation Practices)
QMS (Quality Management Systems)
FDA 21 CFR Part 210, 211, 820 Regulations
Batch Record Review & Approval
CAPA (Corrective and Preventive Actions)
Investigation & Deviation Management
Change Control Management
Quality Systems Auditing (Internal/External)
Pre-Approval Inspection (PAI) Preparedness
Aseptic Processing & Sterile Drug Products
Document Control & SOP Review
Training Program Development & Delivery
On-the-Job Training (OJT) & Curriculum Development
Regulatory Compliance & Inspection Readiness
Data Integrity & LIMS
Root Cause Analysis & Problem Solving
Customer Complaint Investigation
Project Management & Continuous Improvement
TrackWise, Veeva Vault, Documentum, QUMAS
MS Visio, MS PowerPoint, Excel, Word, Smartsheet
Preferred:
Previous experience in Enovia and Veeva systems is highly desired
Communication Engineer
Columbia, MD job
Provide technical leadership and hands-on support for the integration, configuration, testing, and maintenance of Land Mobile Radio (LMR) systems, including Motorola, L3Harris, and Kenwood platforms.
Collaborate with internal teams and vendor partners to plan and execute system integration activities, ensuring seamless interoperability between disparate radio systems.
Perform detailed system analysis, coverage assessments, and troubleshooting of RF and LMR infrastructure components, including base stations, repeaters, antennas, combiners, and network interfaces.
Support acceptance testing, validation, and certification of LMR systems for operational deployment within transit and public safety environments.
Develop and execute test plans, document test results, and provide recommendations for system optimizations and issue resolution.
Interface with software engineers, network engineers, and field technicians to resolve complex system integration challenges.
Conduct root cause analysis of system faults and develop effective mitigation strategies to ensure system reliability and availability.
Maintain accurate documentation of system configurations, design changes, test reports, and integration procedures.
Provide ongoing technical support, preventive maintenance, and system upgrades as part of the LMR system lifecycle management.