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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Oakland, CA | $181,079 | $87.06 |
| 2 | Somerset, NJ | $144,382 | $69.41 |
| 3 | South Burlington, VT | $136,086 | $65.43 |
| 4 | Boston, MA | $132,745 | $63.82 |
| 5 | New York, NY | $124,254 | $59.74 |
| 6 | Austin, TX | $106,927 | $51.41 |
| 7 | Tampa, FL | $83,509 | $40.15 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Director, Customer Support | $157,867 | $76 | - |
| 2 | Customer Service Senior Manager | $139,823 | $67 | - |
| 3 | Customer Solutions Manager | $138,514 | $67 | - |
| 4 | Customer Engagement Manager | $128,947 | $62 | - |
| 5 | Strategic Accounts Manager | $126,709 | $61 | - |
| 6 | Customer Support Manager | $113,616 | $55 | - |
| 7 | Customer Relations Manager | $88,782 | $43 | - |
| 8 | Client Success Manager | $81,816 | $39 | - |
| 9 | Customer Account Manager | $46,881 | $23 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Broadcast.com | $136,724 | $66 | - |
| 2 | $134,631 | $65 | 2 | |
| 3 | Tumblr | $129,640 | $62 | - |
| 4 | DealNews | $115,825 | $56 | - |
| 5 | $114,732 | $55 | 4 | |
| 6 | BuzzFeed | $114,548 | $55 | - |
| 7 | One Planet Group | $113,071 | $54 | - |
| 8 | SEO.com | $112,137 | $54 | - |
| 9 | ZDNet | $111,927 | $54 | - |
| 10 | The Verge | $111,709 | $54 | - |
| 11 | Mailchimp | $110,808 | $53 | - |
| 12 | Allrecipes | $110,446 | $53 | - |
| 13 | RiGHT BRAiN MEDiA | $109,045 | $52 | - |
| 14 | Mogul | $107,754 | $52 | - |
| 15 | MULTI MEDIA SERVICES | $105,088 | $51 | - |
| 16 | IGN | $94,880 | $46 | 2 |
| 17 | Medscape | $92,914 | $45 | - |
| 18 | Website | $91,810 | $44 | - |
| 19 | Change.org | $90,063 | $43 | - |
| 20 | Free Association | $89,989 | $43 | - |