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What does an account processor do?

Updated January 8, 2025
7 min read

Account processors are professionals who are responsible for performing various tasks that are related to the processing of client accounts. These processors specialize in maintaining complex customer accounts while working with their clients to update any changes of information in their accounts. They are required to prepare contracts for bank customers and input all the needed data and credit limitations into the bank's systems. Account processors must also perform accounting duties such as preparing financial statements and reconciling general ledger balances.

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Account processor responsibilities

Here are examples of responsibilities from real account processor resumes:

  • Manage and review all incoming discounts and electronic contractual adjustments for accuracy per the negotiated Medicaid and Medicare contracts ;.
  • Perform on line reject re-entry via CRT access on CPCS.
  • Support other areas as identified outside of Lockbox during non-peak times.
  • Process ACH's due to carriers base off incoming money and invoices.
  • Post ACH and wire payments that come through the bank on a daily basis.
  • Reconcile open A/R balance by program in billing system with A/R total in accounting system.
  • Create PowerPoint presentations and conduct fact-finding interviews with large accounts and make recommendations for new equipment or upgrades.
  • Reconcile month end operational cash books with treasury deposit spreadsheets.
  • Coordinate with application/server owners to minimize outage windows for performing maintenance and upgrades.

Account processor skills and personality traits

We calculated that 23% of Account Processors are proficient in Customer Service, Customer Accounts, and Data Entry. They’re also known for soft skills such as Computer skills, Detail oriented, and Integrity.

We break down the percentage of Account Processors that have these skills listed on their resume here:

  • Customer Service, 23%

    Provide exceptional customer service to any customer inquiring or requesting assistance with their account.

  • Customer Accounts, 15%

    Maintained customer accounts, including performing transactions for write-offs as necessary.

  • Data Entry, 12%

    Process rejected item using alpha numeric data entry.

  • Customer Inquiries, 8%

    Answered customer inquiries, resolved customer problems and responded to customer requests for information professionally to ensure a quality transaction experience.

  • Customer Problems, 7%

    Analyze, interpret, and resolve customer problems that relate in any way to banking services tasks.

  • A/R, 3%

    Assisted others in the department as needed specifically A/R and performed other related tasks assigned by Finance Manager.

Most account processors use their skills in "customer service," "customer accounts," and "data entry" to do their jobs. You can find more detail on essential account processor responsibilities here:

Computer skills. To carry out their duties, the most important skill for an account processor to have is computer skills. Their role and responsibilities require that "bookkeeping, accounting, and auditing clerks need to be comfortable using computer spreadsheets and bookkeeping software." Account processors often use computer skills in their day-to-day job, as shown by this real resume: "plan classes and train department on new in-house computer system designed to reduce the errors on customer account differences. "

Detail oriented. Many account processor duties rely on detail oriented. "bookkeeping, accounting, and auditing clerks are responsible for producing accurate financial records," so an account processor will need this skill often in their role. This resume example is just one of many ways account processor responsibilities rely on detail oriented: "deposit processing: atm deposit processor 2 04/11-06/13 deadline oriented work in which team members worked until the job was completed. "

Integrity. Another skill that relates to the job responsibilities of account processors is integrity. This skill is critical to many everyday account processor duties, as "bookkeeping, accounting, and auditing clerks have control of an organization’s financial documentation, which they must use properly and keep confidential." This example from a resume shows how this skill is used: "performed data entry, training of staff, and acted as a liaison between departments, attorneys and trustees. "

Math skills. A big part of what account processors do relies on "math skills." You can see how essential it is to account processor responsibilities because "bookkeeping, accounting, and auditing clerks deal with numbers daily and should be comfortable with basic arithmetic." Here's an example of how this skill is used from a resume that represents typical account processor tasks: "exhibited commitment to accuracy and math aptitude during processing massive invoice volumes using as400 asc system. "

See the full list of account processor skills

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Compare different account processors

Account processor vs. Finance clerk

Finance clerks are financial professionals who are responsible for performing various administrative tasks such as keeping financial records, preparing bills, and delivering excellent customer service. These clerks are required to process bills, checks, receipts, and other documents to ensure that they are all properly signed and distributed. They must verify financial and other data so that they can enter those data into the database and maintain updated records. Finance clerks must also assist with account reconciliations and should report the status of accounts and discrepancies to the management.

The annual salary of finance clerks is $1,301 higher than the average salary of account processors.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both account processor and finance clerk positions are skilled in customer accounts, data entry, and quickbooks.

There are some key differences in the responsibilities of each position. For example, account processor responsibilities require skills like "customer service," "customer inquiries," "customer problems," and "a/r." Meanwhile a typical finance clerk has skills in areas such as "purchase orders," "hr," "credit card," and "telephone calls." This difference in skills reveals the differences in what each career does.

Finance clerks really shine in the government industry with an average salary of $40,090. Comparatively, account processors tend to make the most money in the utilities industry with an average salary of $45,521.finance clerks tend to reach similar levels of education than account processors. In fact, finance clerks are 0.2% more likely to graduate with a Master's Degree and 0.6% more likely to have a Doctoral Degree.

Account processor vs. Billing and insurance coordinator

A billing and insurance coordinator is responsible for coordinating with employees from different departments of an organization for billing and insurance processing purposes. Billing and insurance coordinators sort mail for distribution to appropriate personnel, performing administrative and clerical duties as needed, managing and releasing of invoices under the manager's supervision, and responding to employees' inquiries and concerns. A billing and insurance coordinator must be highly analytical, as well as have excellent knowledge of the insurance disciplines and processes to assist the employees with their payments and benefits.

A career as a billing and insurance coordinator brings a higher average salary when compared to the average annual salary of an account processor. In fact, billing and insurance coordinators salary is $3,217 higher than the salary of account processors per year.Only some things about these jobs are the same. Take their skills, for example. Account processors and billing and insurance coordinators both require similar skills like "customer service," "customer accounts," and "data entry" to carry out their responsibilities.

Each career also uses different skills, according to real account processor resumes. While account processor responsibilities can utilize skills like "customer inquiries," "customer problems," "a/r," and "credit card payments," billing and insurance coordinators use skills like "patients," "work ethic," "strong work ethic," and "medical billing."

Billing and insurance coordinators may earn a higher salary than account processors, but billing and insurance coordinators earn the most pay in the professional industry with an average salary of $58,069. On the other hand, account processors receive higher pay in the utilities industry, where they earn an average salary of $45,521.billing and insurance coordinators earn similar levels of education than account processors in general. They're 0.2% less likely to graduate with a Master's Degree and 0.6% more likely to earn a Doctoral Degree.

Account processor vs. Senior accounting clerk

Senior Accounting Clerks lead in a complex set of work staff and are responsible for performing governmental fund accounting that involves reporting and financial record keeping. They are responsible for resolving discrepancies, verifying and auditing financial reports, and inputting data into their financial accounting system. They must know methods of verifying and reconciling accounting records, accounts payable and receivable, and how to familiarize themselves with their firm's financial accounting software. They must also be skilled in handling large sums of cash with integrity and making manual arithmetical calculations with speed and accuracy.

On average, senior accounting clerks earn higher salaries than account processors, with a $8,607 difference per year.Using the responsibilities included on account processors and senior accounting clerks resumes, we found that both professions have similar skill requirements, such as "customer accounts," "data entry," and "customer inquiries.rdquo;

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from account processor resumes include skills like "customer service," "customer problems," "a/r," and "financial reports," whereas a senior accounting clerk is more likely to list skills in "general ledger accounts," "reconciliations," "senior accounting," and "purchase orders. "

Senior accounting clerks make a very good living in the finance industry with an average annual salary of $54,607. On the other hand, account processors are paid the highest salary in the utilities industry, with average annual pay of $45,521.When it comes to education, senior accounting clerks tend to earn similar degree levels compared to account processors. In fact, they're 0.4% less likely to earn a Master's Degree, and 0.0% less likely to graduate with a Doctoral Degree.

Account processor vs. Accounts receivable specialist

Accounts receivable specialists are members of the organization's finance or accounting department. They are responsible for managing the collection of payments for the company. They prepare official receipts and coordinate with account payable specialists from other companies with pending payables. They ensure that clients pay on time, and they also follow up on payments when necessary. They are responsible for checking whether the clients have already paid in full. Accounts receivable specialists are in charge of updating accounting records as well to ensure that client records are up to date.

Accounts receivable specialists typically earn higher pay than account processors. On average, accounts receivable specialists earn a $1,949 higher salary per year.While both account processors and accounts receivable specialists complete day-to-day tasks using similar skills like customer service, data entry, and customer inquiries, the two careers vary in some skills.Each job also requires different skills to carry out their responsibilities. An account processor uses "customer accounts," "customer problems," "a/r," and "lockbox." Accounts receivable specialists are more likely to have duties that require skills in "patients," "reconciliations," "accounts receivables," and "past due accounts. "accounts receivable specialists enjoy the best pay in the technology industry, with an average salary of $43,571. For comparison, account processors earn the highest salary in the utilities industry.In general, accounts receivable specialists hold similar degree levels compared to account processors. Accounts receivable specialists are 0.1% less likely to earn their Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.

Types of account processor

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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