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Accounts receivable supervisor skills for your resume and career

Updated January 8, 2025
7 min read
Accounts receivable supervisor example skills
Below we've compiled a list of the most critical accounts receivable supervisor skills. We ranked the top skills for accounts receivable supervisors based on the percentage of resumes they appeared on. For example, 13.4% of accounts receivable supervisor resumes contained customer service as a skill. Continue reading to find out what skills an accounts receivable supervisor needs to be successful in the workplace.

15 accounts receivable supervisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how accounts receivable supervisors use customer service:
  • Designed and executed performance expectations focused on setting high expectations for customer service and risk mitigation that was adopted nationwide.
  • Collaborate with other departments including sales, admissions and delivery personnel to maintain positive customer service and resolve complaints.

2. Patients

Here's how accounts receivable supervisors use patients:
  • Facilitated with management in completing general formalities related to the patients such as insurance and medical reports.
  • Responded to the daily influx of telephone-based and written communications from patients and insurance companies.

3. Reconciliations

Here's how accounts receivable supervisors use reconciliations:
  • Maintained and audit accounts receivable ledgers, reconciliations and cash management transactions for approximately 2,290 military students.
  • Perform monthly reconciliations and/or review of reconciliations of Balance Sheet accounts as assigned.

4. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how accounts receivable supervisors use financial statements:
  • Worked closely with auditors to ensure A/R was either valid or reserved adequately which also ensured accurate reporting of financial statements.
  • Perform financial analysis, auditing of intricate accounts, oversee monthly closing and preparation of financial statements.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how accounts receivable supervisors use data entry:
  • Collaborated with PeopleSoft application programmers to create and design enhancements for system features, modules screens reports and data entry panels
  • Performed data entry and maintained electronic records.

6. Cash Application

Here's how accounts receivable supervisors use cash application:
  • Assumed responsibility for the monthly invoice generation across three different applications, cash application and contract validation for the entire Corporation.
  • Provided necessary support and direction on all phases of billing including cash applications, collections and customer satisfaction.

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7. Customer Accounts

Here's how accounts receivable supervisors use customer accounts:
  • Worked with high profile accounts to successfully negotiate payment arrangements, reconcile customer accounts, identify discrepancies and develop customer relations.
  • Completed multiple account reconciliation & processed adjustments when required to keep customer accounts accurate and balanced.

8. Accounts Receivables

Here's how accounts receivable supervisors use accounts receivables:
  • Managed accounts receivables sub-ledger for Northern Europe, ensuring accurate reporting of customer balances to maximize cash collection.
  • Supervised the financial accounts receivables for sixty-nine skilled nursing facilities by ten Area Receivable Coordinators.

9. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how accounts receivable supervisors use medicare:
  • Filed/Collected Medicare and private insurance claims for Skilled Nursing Facility and outpatient Physical, Occupational and Physical Therapy.
  • Monitored and catalog Medicare bulletins and flash reports to ensure proper coding and eliminating errors.

10. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how accounts receivable supervisors use payroll:
  • Provided to management relative reporting related to billing and reporter payroll volume and discrepancies.
  • Prepared the payroll account reconciliation and facilitated payroll software upgrades.

11. Medicaid

Here's how accounts receivable supervisors use medicaid:
  • Cultivated relationships with government regulators by forming relationships with county case workers and State Medicaid employees.
  • Assisted in Medicaid/Medicare cost reporting and preparation of the facility budget.

12. General Ledger Accounts

A general ledger account is a practice to keep a record of a company's total financial accounts. The accounts included in a general ledger lists the assets, liabilities, owners' equity, expenses, and income or revenue. It forms the basis of reporting a business's financial statements.

Here's how accounts receivable supervisors use general ledger accounts:
  • Maintained general ledger accounts by reconciling accounts receivable detail and control accounts.
  • Maintained and reconciled accounts receivable general ledger accounts and conducted month-end closing.

13. Journal Entries

Journal entries can be defined as an act of keeping or making records of any transactions either economic or non-economic. The journal entries are made in the accounting systems of an organization. The entries are filled with two main fields; debit and credit. The debit and credit must be equal at the end of a journal entry else it is not considered correct. The journal entries also keep the date of transactions and the names of the accounts that were affected by the transactions.

Here's how accounts receivable supervisors use journal entries:
  • Processed general journal entries, reconcile/posting bank deposits, payment applications per account and processing refund requests.
  • Prepared monthly journal entries; account analysis, comparative income statement and bank reconciliation.

14. Process Improvement

Here's how accounts receivable supervisors use process improvement:
  • Managed process improvements within areas of responsibility which reduced resolution time to resolve customer issues to 30 days.
  • Identified process improvement opportunities to minimize customer invoice disputes and internal invoice to cash process.

15. Delinquent Accounts

A delinquent account is an account wherein there are many past-due funds.

Here's how accounts receivable supervisors use delinquent accounts:
  • Identify and escalate delinquent accounts through bond/lien filings and/or for the utilization of collection agencies and internal and external attorneys.
  • Review individual and/or commercial customer files to identify and select delinquent accounts for collections.
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List of accounts receivable supervisor skills to add to your resume

Accounts receivable supervisor skills

The most important skills for an accounts receivable supervisor resume and required skills for an accounts receivable supervisor to have include:

  • Customer Service
  • Patients
  • Reconciliations
  • Financial Statements
  • Data Entry
  • Cash Application
  • Customer Accounts
  • Accounts Receivables
  • Medicare
  • Payroll
  • Medicaid
  • General Ledger Accounts
  • Journal Entries
  • Process Improvement
  • Delinquent Accounts
  • Collection Procedures
  • Direct Reports
  • External Auditors
  • Performance Reviews
  • Collection Efforts
  • CPT
  • Past Due Accounts
  • Cash Receipts
  • ACH
  • DSO
  • Performance Evaluations
  • ERP
  • Credit Limits
  • Credit Memos
  • Patient Accounts
  • Collection Calls
  • SOX
  • Billing Issues
  • Billing System
  • Collection Process
  • AS400
  • Financial Reports
  • Bank Deposits
  • Credit Card Payments
  • Insurance Carriers
  • Receivable Functions
  • Bank Reconciliations
  • Bank Accounts
  • Collection Agencies
  • Billing Process
  • Problem Accounts
  • Receivable Reports
  • Client Accounts
  • Wire Transfers

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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