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Administrative assistant/accounts receivable skills for your resume and career
15 administrative assistant/accounts receivable skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided customer service to vendors and consumers regarding purchases and product use and provided clerical support to administrative staff.
- Develop and maintain excellent customer service standards and good public relations skills with other university departments and students.
2. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Provided administrative support to upper management via drafting all officials' company correspondence: Filling and performing Data Entry.
- Answered multiple phone lines, purchase supplies, and perform data entry, coding, and bookkeeper.
3. Credit Card Payments
- Coordinate all aspects of billing and accounts receivable procedures including deposits, EFT drafts, credit card payments and consignment settlements.
- Managed accounts payable and receivable; process customer credit card payments; monthly bank reconciliations, corporate American Express account distribution.
4. Purchase Orders
- Create purchase orders utilizing Microsoft Dynamics, document control and coordination for purchasing.
- Handled all purchase orders from various vendors inputting them into the system and executing payments for supply orders and labor costs.
5. Financial Reports
- Uphold petty cash, prepare bank deposits, and perform general financial reports.
- Prepare monthly financial reports analyzing actual merchandise cost to actual sales cost.
6. Bank Deposits
Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.
- Created shippers and invoices for shipments made* Processed bank deposits* Answered Multi-Line telephone
- Prepared and processed accounts receivable statements and bank deposits.
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- Managed all aspect of secretarial responsibilities and accounts receivables.
- Managed Accounts Receivables, processing checks and credit cards, updating customer accounts, and collecting on past due accounts.
8. QuickBooks
- Performed daily bank reconciliations, input systematically utilizing QuickBooks software.
- Back Office Duties including accounts payable and receivable, QuickBooks, deposits, and ordering office and dental supplies.
9. Travel Arrangements
- Prepare correspondence, schedule meetings and coordinate travel arrangements.
- Coordinate various projects/reports, meetings and travel arrangements.
10. Customer Accounts
- Worked in Accounts Receivable entering payments received and updating customer accounts in database.
- Applied payments received to customer accounts accurately and efficiently.
11. Past Due Accounts
A credit card account in a bank or any other financial association that is past due in payment is called a past due account. Past due account holders are required to recompense their scheduled payments to the bank or their creditor. The more credit account holders are due, the more they are compelled by their lender to make the payment.
- Posted and adjusted payments to accounts, answered phones, and contacted customers on past due accounts.
- Collect on over 200 past due accounts using skip-tracing techniques with a 98% recovery rate.
12. Front Desk
- Established processes and procedures to organize front desk responsibilities.
- Provided support for large field office with front desk reception and accounting responsibilities.
13. Administrative Tasks
- Project Coordinator - Develop and maintain a detailed project schedule which includes administrative tasks and all sites involved in the project.
- Assisted Vice President with various administrative tasks, including correspondence, sending samples, maintaining petty cash and filing expense reports.
14. Expense Reports
- Supported sales representatives with costing/price calculations, maintained cost accounts and quotes and verified/filed expense reports.
- Elaborate expense reports as necessary for Finance Manager.
15. General Ledger
- Performed monthly reconciliation of accounts receivable to the general ledger.
- Performed monthly reconciliation and maintained general ledger.
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What skills help Administrative Assistant/Accounts Receivables find jobs?
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Dr. Nicholas Robinson
Director of Accountancy, Eastern Illinois University
What hard/technical skills are most important for administrative assistant/accounts receivables?
Dr. Nicholas Robinson
Director of Accountancy, Eastern Illinois University
What administrative assistant/accounts receivable skills would you recommend for someone trying to advance their career?
Anne McConnell Ph.D.
Professor, West Virginia State University
What type of skills will young administrative assistant/accounts receivables need?
Associate Professor of History, Meredith College
Students are practicing other skills that are necessary to success in the workplace, whether that will be in person or online. Time management, seeing a project through from start to finish, hosting and contributing to meetings, working on a team-whether it's two people or ten-and creating appropriate types of presentations to communicate ideas are all things our students can tell their employers they will come in with so they can hit the ground running. In addition, our majors develop self-awareness, empathy, and an appreciation of diverse opinions and approaches to problems through investigation of the life experiences of historical figures and their classroom discussions with classmates. Certainly, every employer wants you to learn the specifics within their sector, but these skills are fairly universal and will benefit majors as they move from the classroom to career.
What technical skills for an administrative assistant/accounts receivable stand out to employers?
List of administrative assistant/accounts receivable skills to add to your resume

The most important skills for an administrative assistant/accounts receivable resume and required skills for an administrative assistant/accounts receivable to have include:
- Customer Service
- Data Entry
- Credit Card Payments
- Purchase Orders
- Financial Reports
- Bank Deposits
- Accounts Receivables
- QuickBooks
- Travel Arrangements
- Customer Accounts
- Past Due Accounts
- Front Desk
- Administrative Tasks
- Expense Reports
- General Ledger
- Office Equipment
- HR
- Collection Calls
- ACH
- Accounts Payables
- Delinquent Accounts
- Multi-Line Phone System
- Scheduling Appointments
- Word Processing
- Process Invoices
- Computer System
- PowerPoint
- Customer Payments
- Telephone Calls
- Credit Memos
- Bank Statements
- Financial Statements
- Customer Inquiries
- Service Calls
- Sales Orders
- Unpaid Invoices
- Journal Entries
- Conference Calls
- Payable Invoices
- Customer Invoices
- Client Accounts
- Customer Complaints
- Bank Accounts
- Ar
- AP
- Vendor Invoices
- Customer Orders
- AS400
- Credit References
- Administrative Problems
Updated January 8, 2025