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Administrative assistant/accounts receivable skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Dr. Mike Peterson Ph.D.,
Dr. Nicholas Robinson
Below we've compiled a list of the most critical administrative assistant/accounts receivable skills. We ranked the top skills for administrative assistant/accounts receivables based on the percentage of resumes they appeared on. For example, 13.4% of administrative assistant/accounts receivable resumes contained customer service as a skill. Continue reading to find out what skills an administrative assistant/accounts receivable needs to be successful in the workplace.

15 administrative assistant/accounts receivable skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how administrative assistant/accounts receivables use customer service:
  • Provided customer service to vendors and consumers regarding purchases and product use and provided clerical support to administrative staff.
  • Develop and maintain excellent customer service standards and good public relations skills with other university departments and students.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how administrative assistant/accounts receivables use data entry:
  • Provided administrative support to upper management via drafting all officials' company correspondence: Filling and performing Data Entry.
  • Answered multiple phone lines, purchase supplies, and perform data entry, coding, and bookkeeper.

3. Credit Card Payments

Here's how administrative assistant/accounts receivables use credit card payments:
  • Coordinate all aspects of billing and accounts receivable procedures including deposits, EFT drafts, credit card payments and consignment settlements.
  • Managed accounts payable and receivable; process customer credit card payments; monthly bank reconciliations, corporate American Express account distribution.

4. Purchase Orders

Here's how administrative assistant/accounts receivables use purchase orders:
  • Create purchase orders utilizing Microsoft Dynamics, document control and coordination for purchasing.
  • Handled all purchase orders from various vendors inputting them into the system and executing payments for supply orders and labor costs.

5. Financial Reports

Here's how administrative assistant/accounts receivables use financial reports:
  • Uphold petty cash, prepare bank deposits, and perform general financial reports.
  • Prepare monthly financial reports analyzing actual merchandise cost to actual sales cost.

6. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how administrative assistant/accounts receivables use bank deposits:
  • Created shippers and invoices for shipments made* Processed bank deposits* Answered Multi-Line telephone
  • Prepared and processed accounts receivable statements and bank deposits.

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7. Accounts Receivables

Here's how administrative assistant/accounts receivables use accounts receivables:
  • Managed all aspect of secretarial responsibilities and accounts receivables.
  • Managed Accounts Receivables, processing checks and credit cards, updating customer accounts, and collecting on past due accounts.

8. QuickBooks

Here's how administrative assistant/accounts receivables use quickbooks:
  • Performed daily bank reconciliations, input systematically utilizing QuickBooks software.
  • Back Office Duties including accounts payable and receivable, QuickBooks, deposits, and ordering office and dental supplies.

9. Travel Arrangements

Here's how administrative assistant/accounts receivables use travel arrangements:
  • Prepare correspondence, schedule meetings and coordinate travel arrangements.
  • Coordinate various projects/reports, meetings and travel arrangements.

10. Customer Accounts

Here's how administrative assistant/accounts receivables use customer accounts:
  • Worked in Accounts Receivable entering payments received and updating customer accounts in database.
  • Applied payments received to customer accounts accurately and efficiently.

11. Past Due Accounts

A credit card account in a bank or any other financial association that is past due in payment is called a past due account. Past due account holders are required to recompense their scheduled payments to the bank or their creditor. The more credit account holders are due, the more they are compelled by their lender to make the payment.

Here's how administrative assistant/accounts receivables use past due accounts:
  • Posted and adjusted payments to accounts, answered phones, and contacted customers on past due accounts.
  • Collect on over 200 past due accounts using skip-tracing techniques with a 98% recovery rate.

12. Front Desk

Here's how administrative assistant/accounts receivables use front desk:
  • Established processes and procedures to organize front desk responsibilities.
  • Provided support for large field office with front desk reception and accounting responsibilities.

13. Administrative Tasks

Here's how administrative assistant/accounts receivables use administrative tasks:
  • Project Coordinator - Develop and maintain a detailed project schedule which includes administrative tasks and all sites involved in the project.
  • Assisted Vice President with various administrative tasks, including correspondence, sending samples, maintaining petty cash and filing expense reports.

14. Expense Reports

Here's how administrative assistant/accounts receivables use expense reports:
  • Supported sales representatives with costing/price calculations, maintained cost accounts and quotes and verified/filed expense reports.
  • Elaborate expense reports as necessary for Finance Manager.

15. General Ledger

Here's how administrative assistant/accounts receivables use general ledger:
  • Performed monthly reconciliation of accounts receivable to the general ledger.
  • Performed monthly reconciliation and maintained general ledger.
top-skills

What skills help Administrative Assistant/Accounts Receivables find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on administrative assistant/accounts receivable resumes?

Dr. Mike Peterson Ph.D.Dr. Mike Peterson Ph.D. LinkedIn profile

Department Chair and Associate Professor of English, Dixie State University

Writing skills have always been valued by employers, but anything that shows an ability to write, produce, or communicate in digital spaces will stand out. While employers are becoming increasingly comfortable having employees work and collaborate digitally (from home or elsewhere), they may still be reluctant to train employees how to do that. They want to see evidence that applicants will know how to use technology and stay productive without extensive training and without a supervisor having to stand behind them. That isn't to say training won't take place, but employers want to use their valuable time and resources training employees on their own systems, policies, and procedures; they don't want to have to show new-hires how to use Zoom, how to format a memo, how to write an email, or how to co-edit a document using OneDrive.

What soft skills should all administrative assistant/accounts receivables possess?

Dr. Nicholas Robinson

Director of Accountancy, Eastern Illinois University

Thinking of the less than the obvious answer would be the ability to ask questions the right way. If something is unclear or you just cannot figure it out, ask a question. The key part to this is TRYING to figure it out first and understanding when you are wasting your own time not getting anywhere. People will respect that you tried before coming to them for help. Another aspect of asking questions is listening to the answer. Make sure the answer is clear, and you know where or what you are supposed to do from there. Carry a notebook or something like that to both write down the questions you have on your project and their answers. I always find it impressive when people take notes and pay attention to the answer because it happens far too often that people ask questions but never listen to the response.

What hard/technical skills are most important for administrative assistant/accounts receivables?

Dr. Nicholas Robinson

Director of Accountancy, Eastern Illinois University

Excel, excel, excel. It does not matter how much you know in Excel. There is always something more to learn, improve upon, or make more efficient. If you are coming straight out of school, you may have had a lot of exposure to Excel, but if you are not using it every day in a work-like setting, you can get slow and forget how things work. Know how to look up techniques and tools. You will spend much of your working life dealing with Excel spreadsheets, so be sure you are comfortable with them.

What administrative assistant/accounts receivable skills would you recommend for someone trying to advance their career?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would encourage someone taking a gap year to branch out, seeking work experiences and employment situations that expose them to new skills and allow them to interact with a diverse set of people. Sometimes we find ourselves in a bubble-communicating with the same people, who tend to share the same ideas-and a gap year provides the opportunity to extend beyond that. Employers value employees who have open, flexible minds, and seeking out experiences that demonstrate that openness can be helpful.

What type of skills will young administrative assistant/accounts receivables need?

Angela Robbins Ph.D.Angela Robbins Ph.D. LinkedIn profile

Associate Professor of History, Meredith College

History majors are in high demand in government, business, and non-profits because of the knowledge and skills they gain in the classroom. History majors, in particular, are especially good at contextualizing-that is, explaining how an event or discussion fits within the big picture. This includes how things that are going on today-such as the Capitol riot on January 6-connects to the Constitution, the balance of powers, the way democracy works, and related issues such as the implications of propaganda and misinformation. This goes well beyond merely expressing an opinion or debating two sides of an issue. Students of history do their research and practice skills of analysis, collecting and scrutinizing evidence rather than taking something at face value or only relying on a single source. We take sources apart to evaluate the credentials of their creators and search for bias. We examine sources from various creators so we take into account multiple experiences and points of view. Then we synthesize-or bring the sources together-in order to communicate what it all means. These skills are desired by employers and translate well into many careers and work environments. Seeking good evidence to answer questions and solve problems, whether that's in the classroom today or working with clients later, is a skill that employers highly value.

Students are practicing other skills that are necessary to success in the workplace, whether that will be in person or online. Time management, seeing a project through from start to finish, hosting and contributing to meetings, working on a team-whether it's two people or ten-and creating appropriate types of presentations to communicate ideas are all things our students can tell their employers they will come in with so they can hit the ground running. In addition, our majors develop self-awareness, empathy, and an appreciation of diverse opinions and approaches to problems through investigation of the life experiences of historical figures and their classroom discussions with classmates. Certainly, every employer wants you to learn the specifics within their sector, but these skills are fairly universal and will benefit majors as they move from the classroom to career.

What technical skills for an administrative assistant/accounts receivable stand out to employers?

Jodi OlsonJodi Olson LinkedIn profile

Assistant Accounting Professor, Winona State University

Accountants serve many industries and sectors, so a broad range of technical skills is required to be ready to meet the needs of employers. Graduates must be technically competent in areas such as accounting information systems, tax preparation, auditing, managerial/cost accounting, financial reporting, and financial statement analysis. Also, graduates are expected to have general business acumen in areas such as management information systems, business law, operations, strategic management, and ethics. All these skills are important for graduates, but the pandemic has made the accounting systems and management information systems skills operative in allowing graduates to deliver their other areas of technical expertise.

List of administrative assistant/accounts receivable skills to add to your resume

Administrative assistant/accounts receivable skills

The most important skills for an administrative assistant/accounts receivable resume and required skills for an administrative assistant/accounts receivable to have include:

  • Customer Service
  • Data Entry
  • Credit Card Payments
  • Purchase Orders
  • Financial Reports
  • Bank Deposits
  • Accounts Receivables
  • QuickBooks
  • Travel Arrangements
  • Customer Accounts
  • Past Due Accounts
  • Front Desk
  • Administrative Tasks
  • Expense Reports
  • General Ledger
  • Office Equipment
  • HR
  • Collection Calls
  • ACH
  • Accounts Payables
  • Delinquent Accounts
  • Multi-Line Phone System
  • Scheduling Appointments
  • Word Processing
  • Process Invoices
  • Computer System
  • PowerPoint
  • Customer Payments
  • Telephone Calls
  • Credit Memos
  • Bank Statements
  • Financial Statements
  • Customer Inquiries
  • Service Calls
  • Sales Orders
  • Unpaid Invoices
  • Journal Entries
  • Conference Calls
  • Payable Invoices
  • Customer Invoices
  • Client Accounts
  • Customer Complaints
  • Bank Accounts
  • Ar
  • AP
  • Vendor Invoices
  • Customer Orders
  • AS400
  • Credit References
  • Administrative Problems

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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