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Admissions assistant skills for your resume and career

Updated January 8, 2025

3 min read

Quoted expert

Brandy Bailey

Below we've compiled a list of the most critical admissions assistant skills. We ranked the top skills for admissions assistants based on the percentage of resumes they appeared on. For example, 16.7% of admissions assistant resumes contained customer service as a skill. Continue reading to find out what skills an admissions assistant needs to be successful in the workplace.

15 admissions assistant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how admissions assistants use customer service:

Assist Administrator in leading and directing the operations of the facility in accordance to federal regulations while providing exceptional customer service.
Used a variety of databases and programs to store/organize student information while providing outstanding customer service.

2. Patients

Here's how admissions assistants use patients:

Collected information for patient admission, verified insurance information, and provided patients with cost of service after insurance coverage.
Obtain excellent and professional communication with patients and submit patient signed documents to admissions in timely manner.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how admissions assistants use data entry:

Utilized Microsoft Office Suite as well as specialized software for data entry for college admission documents within a professional office environment.
General Clerical Duties* Data Entry* Medical Records* Process Release of Information* Purging of Records* Coordinate Quarterly Meetings* EMR* PBX Operator* Manage Transcriptions

4. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how admissions assistants use phone calls:

Managed telephone calls professionally, efficiently through protocol communication skills.
Assist teachers and staff in making copies and class materials, answering phone calls, reading aide, and classroom coverage.

5. Facility Tours

Facility tour refers to the scheduled tours of farms, plants, factories, or institutions. These tours aim to provide an educational session for students and give them knowledge about the real-life industries, their machinery, and processes. Depending on what the students are specializing in, these tours can help boost a student's interest in his field and make him passionate about education and science. Typically, the owner, manager, or other skilled employee supervises the tour, ensuring everything runs smoothly.

Here's how admissions assistants use facility tours:

Offer facility tours and knowledgeably explain the SNF admission process including insurance coverage to potential patients/residents/family members at any time.
Marketed facility by preparing and providing informational brochure by writing and placing advertisements, answering questions & conducting facility tours.

6. Admission Paperwork

Here's how admissions assistants use admission paperwork:

Completed admission paperwork with families, updated system with new resident information and distributed copies to appropriate departments.
Completed admission paperwork with new residence and entered information into facilities records system.

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7. Admissions Process

Admissions process is the act or process of admitting someone. The admission process is based on the submission of written applications and supporting documents. From the first inquiry made about a college - information gathering, application filing, the admission decision, presentation, matriculation to enrolling for the school year. Especially for schools with competitive admissions, the admissions process requires a lot of time and effort.

Here's how admissions assistants use admissions process:

Conduct initial intake assessments, provided referrals coordinated admissions process according to Joint Commission and State Regulations policies and procedures.
Presided over admissions process while coordinating and executing over 700 memberships for large, international student residency

8. Admissions Database

Here's how admissions assistants use admissions database:

Ensured data accuracy of student admission files in multiple admissions databases.
Utilized admissions database for inputting and finding prospective student information.

9. Financial Aid

Financial aid refers to cash released to an educational institution to help a student pay the school fee. The issuance of financial aid, whether scholarships, grants, or loans, aims to make access to education affordable to all students irrespective of their backgrounds.

Here's how admissions assistants use financial aid:

Shadowed assistant director of admissions as he reviewed student applications, made admissions decisions, and conducted financial aid presentations.
Completed and submitted federal and state financial aid application forms and determined student loan amount and scholarship fund eligibility.

10. Front Desk

Here's how admissions assistants use front desk:

Key member of front desk administrative support staff; greet all incoming students/families and answer all questions related to the college.
Coordinated the schedule for the staff of student worker to ensure that the front desk was staffed at all times.

11. Schedule Appointments

Here's how admissions assistants use schedule appointments:

Screen participant's application forms and schedule appointments appropriately in computer.
Schedule appointments for new incoming students and determine necessary assessments.

12. Student Applications

Here's how admissions assistants use student applications:

Review and enter all critical data regarding processing prospect and applicant records including student applications, correspondence and admit decisions.
Review all student applications to ensure information has been accurately completed and submitted for acceptance.

13. Assist Admissions

Here's how admissions assistants use assist admissions:

Recruit prospective students to the university as well as assist admissions counselors
Assist admissions counselors with miscellaneous administrative duties.

14. Insurance Verification

Here's how admissions assistants use insurance verification:

Perform duties related to inpatient admission, insurance verification, bed management and decedent affairs according to established procedures and guidelines.
Conduct insurance verification and verify eligibility of Medicare, Blue Cross and Blue Shield.

15. Admission Applications

Here's how admissions assistants use admission applications:

Reviewed and applied professional judgment to incoming admission applications as they relate to tuition classification and admission decision.
Evaluated over 600 admission applications and assisted in determining the applicant's final admission decision.

5 Admissions Assistant resume examples

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What skills help Admissions Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all admissions assistants possess?

Brandy Bailey

Career Coach, Ohio University - Lancaster Campus

Soft skills may vary depending on the employer, industry, and personal opinions. My biggest ones are communication skills, adaptability, self-awareness, teamwork, problem-solving, intercultural competency, creativity or innovation, and time management.

Do you want to know more?

List of admissions assistant skills to add to your resume

The most important skills for an admissions assistant resume and required skills for an admissions assistant to have include:

Customer Service
Patients
Data Entry
Phone Calls
Facility Tours
Admission Paperwork
Admissions Process
Admissions Database
Financial Aid
Front Desk
Schedule Appointments
Student Applications
Assist Admissions
Insurance Verification
Admission Applications
Open Houses

Computer System
Office Equipment
Student Data
GPA
Telephone Calls
Outbound Calls
Word Processing
Facebook
Admissions Events
Administrative Tasks
Undergraduate Admissions
Application Materials
Recruitment Events
Enrollment Process
Test Scores
Processing Applications

FERPA
Graduate Programs
PowerPoint
Academic Programs
Admission Packets
Student Inquiries
PeopleSoft
Direct Calls
Mail Merge
Telephone Inquiries
Mass Mailings
Acceptance Letters
Registration Process
Student Transcripts
School Fairs

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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