11 Common Communication Interview Questions (With Examples And Answers)

Reviewing common communication interview questions can help you be prepared for your next interview. Reviewing these questions is important because you can guarantee that hiring managers will be asking at least a couple of questions about your communication skills in previous positions.

In this article, we’ll go over what the interviewer is looking for in answers, provide some communication interview questions and answers, as well as some tips to keep in mind when answering.

Key Takeaways:

• Hiring managers are eager to hire candidates with multiple abilities related to communication and examples of times they’ve utilized these skills.

• Communication is an asset that can be useful regardless of field or position.

• Communication is a soft skill that contributes to the effectiveness of any team.

What interviewers look for in communication questions answers

When interviewers ask communication questions, they are looking for answers about various aspects of your work ethic, history, and personality. The interview itself is a challenge to your ability to communicate effectively. When asking a candidate any kind of question, their answers depict their communication strengths.

Examples of communication strengths that can be displayed through answering interview questions include:

• Your display of body language

• How detailed and focused are your answers are

• If you’re actively listening

• How accurately do your answers reflect the question asked

• Friendliness and rapport building

• Professionalism

When an interviewer is asking questions specifically about your communication style or skills, they may be looking for various qualities in your answer:

1. They’re concerned with previous work experience that demonstrates communication skills. Using an example of a time you displayed strong communication skills gives the interviewer something tangible to reference.

2. The interviewer will also be paying attention to the quality of the answer itself. How well do you get your message across, and does this accurately respond to the original question asked?

11 Examples of common communication interview questions

To help you get prepared for your next interview, we have put together the 11 most common communication questions and answers for you to review. Remember to tailor your answers to your specific needs.

1. Tell me about yourself.

This question gives you an excellent opportunity to show the interviewer your succinct presentation skills. In order to stay on topic when it comes to telling more about yourself, try to stick to your professional self. Base your answer around where you are now, your previous accomplishments, and where you’re hoping to go in your career.

Be realistic and honest. If you paint a picture of yourself as an expert and cannot deliver on this promise, it’ll end up in a stressful situation for both employee and employer.

It could be beneficial to rapport building to give the hiring manager a more personal insight into who you are. This could include any appropriate information you feel is relevant and what makes you who you are. It can be helpful for an interviewer to get a glimpse into your life outside the office, however, keep the personal information brief.

Example Answer

My name is Tim. I’m originally from Scranton, Pennsylvania. I’m a recent college graduate from the University of Pennsylvania. I received a Bachelors’s in Public Relations with a minor in Communications. I currently intern at a start-up media company called Lifestyle Management. I’m hoping to attain a position where I can utilize my current skills on a marketing team, and gain more professional experience.”

2. Do you work well with other people?

   Your answer to this question should be elaborate and accurate to your work style. The interviewer isn’t looking for a simple yes or no. They want examples and reasoning for your response.

   Remember, depending on the position it can be very valuable to have independence abilities. Other positions may depend on your capacity to work well with other people. Consider your potential position, and determine what answer would be most beneficial for it.

   For example, freelance social media managers may want to highlight their strengths in working without the structure of a team in addition to their coordination abilities.

   In contrast, an office assistant should definitely focus on their people skills since it’s more of a team-building position.

   Example Answer

   Yes, I think I work very effectively on a team. I’ve been working as a secretary for a dental office with a team of 8 other administrative staff for the past 3 years. I enjoy working with other people, as well as learning more from them.

3. What are your weaknesses?

   Interviewers ask what your weaknesses are to have a barometer for how self-aware you are and to measure your honesty. It can seem like a trick question to get into your shortcomings, but really, you can use this question to exhibit your strengths because the fact is that everyone has some weaknesses. The ability to understand them and address them is valuable to employers.

   When answering this question, be sure not to use the cop-out of claiming perfection. Nobody is perfect, and a hiring manager knows this. You should name at least one weakness, but it shouldn’t be detrimental to the role.

   Potential weaknesses can be:

   • Something that was difficult for you in the past but has since been remedied

   • A weakness that’s unrelated to the job responsibilities

   • A quality that could be considered a weakness that you can spin as a positive

   Example Answer

   Some people may consider my introverted personality to be a weakness in a business environment where teamwork is crucial. However, I believe that I use this quality as an asset to my performance. It makes me a more independent employee who sees through tasks to the finish.

4. What is your greatest accomplishment?

   In addition to being able to articulate your weaknesses well, an interviewer will likely want to know how you view your accomplishments. It shows what your definition of success is and if it aligns with their company policy. Communicating your accomplishments in an accurate and humble way demonstrates that you can speak to your strengths with a realistic perspective.

   There are probably a lot of accomplishments you’ve collected throughout your life. For an interview setting, you should stick to an answer that displays a strength that’s relevant to the particular role you’re applying for.

   It doesn’t necessarily have to be directly work-related, but it should showcase a skill that could be useful in the role you’re applying for. For example, if you climbed Mt. Everest and feel like it’s your greatest accomplishment, that could be considered relevant because it shows dedication, persistence, and drive.

   Example Answer

   The greatest accomplishment of my career so far was working with a motivated team to conduct groundbreaking experimentation into childhood ADHD. It involved two years of screening, research, directing, and analysis. I consider this my greatest accomplishment because it addressed a topic that was important to me. It was an honor to work with such an impressive team and brought enormous value to my career.

5. What motivates you?

   After answering a bunch of decently straightforward questions, the hiring manager might hit you with the doozy of “What motivates you?”. This is another test of your skills in answering an expansive question that can be easy to get off track with. On the spot, this question can definitely catch an applicant off-guard.

   Like any other question in an interview, you should answer this one honestly, but without being overly forthcoming. This means that you should provide an answer for your professional and general motivations, but steer clear of answers that can hurt your chances of landing the job.

   Examples of motivations to avoid answering include:

   • A paycheck

   • Power

   • Needing a job

   • Your parents told you to finally move out of your teenage bedroom

   Examples of motivations that often impress interviewers include:

   • You thrive in a fast-paced environment

   • You value putting forth exceptional work

   • Your passion for a particular field of study

   • Your goal to be a part of a growing industry

   Example Answer

   I was first motivated to pursue veterinary sciences when my childhood dog needed surgery. The dedication and care of the veterinary staff amazed me. It is this initial love of animals that continues to motivate me towards providing exceptional veterinary care today.

6. Tell me about a conflict you had at work and how you handled it

   Being asked to recall a time you had a conflict with a previous co-worker or employer can surprise many interviewees. Hiring managers propose this question to assess your interpersonal skills, as well as how professionally you can communicate a situation of disagreement.

   It’s best to handle this question with a positive outlook. While conflict might inherently sound negative, it can lead to innovation and coordination. You should tell the interviewer about a time that this was the outcome, rather than something more negative.

   The interviewer is looking to get an answer to what the conflict was and how you handled it. Make sure that your answer covers both of these facets of the question.

   Example Answer

   When I was working on my first professional photography team, I had a co-worker who was continually acting unprofessional on shoots. I thought that it was impacting the customer’s experience. In this situation, I decided to talk to my co-worker directly. We were both associates with the same level of seniority, so, I thought it best to be respectfully straightforward. Luckily, my co-worker was very understanding and grateful for my constructive input and their performance improved dramatically.

7. Why did you leave your last job?

   An interview is definitely not the place or time to start trashing your past job, and this question is not an invitation to do so. In fact, it’s almost exactly the opposite.

   Even if you absolutely hated your former position, saying so won’t gain you any points with the interviewer. Especially since your former employee isn’t there to tell their side of the story (unless they’re contacted for a reference later). An applicant who talks badly about their former supervisors or company will likely leave the interviewer thinking that you’d just as easily do it with them.

   Try to explain your parting from your previous organization in as positive a light as possible without downright lying. Discuss any extenuating circumstances if there were any. It can also be beneficial to make note of the skills you gained there.

   Example Answer

   I had a very amicable split from my last job where I learned a lot about administrative work. I was ready to pursue a position with more management responsibility, however, these roles were already filled at my former company. This leads me to seek new opportunities.

8. Why are you the best person for this position?

   This question gives you the chance to highlight your skills and the potential value that you would bring to the role. Interviewers want to know why you consider yourself qualified to fulfill the position. Your answer should exude confidence while avoiding being too full of yourself.

   Your answer to this question should encapsulate your employee profile. Talk about what led you to apply based on your work history. Touch on specific responsibilities the job will entail and requirements the original job posting made note of. Go into detail about how you fit what they were looking for and how you think you can be an asset to the organization.

   Interviewers will probably respond negatively to an answer that brags about how great you are without any evidence to back it up. Even if you are that amazing, being humble about it is likely to impress more. When applicable, use examples of accomplishments you’ve made in a past position, and how you think it’ll be useful for this role.

   Example Answer

   When I came across your job posting, I noticed that you were looking for an applicant who was highly creative and dependable with at least three years of experience in graphic design. It stood out to me because it sounds like it would fit me perfectly. I have worked as a graphic designer for the past five years. In that time, I helped create revolutionary campaigns for several major clients who saw growth as high as 18%. I believe that my former experience and creative skills would make me an excellent candidate for this position.

9. Why do you want to work for us?

   Answering this crucial question well can launch you from being an applicant to getting hired. Employers want to know what it is that drew you to apply for their organization because it gives them insight into how familiar you are. It also allows them to see how well you can communicate your motivations.

   While preparing for interviews, it can be helpful to do a little research into the company’s background and culture. Include parts about the organization’s framework that you appreciate and would like to experience in a work environment.

   You should also be candid about how you hope working in this position will advance or strengthen your career and work performance.

   Example Answer

   I’ve been a college mathematics professor at the same private university for the past eight years. While this is an incredible organization and I valued my time there, I’m looking to bring my teaching skills to a public university. I was especially interested in the mathematics position at John Jay College of Criminal Justice because I’d like to work with students focused on a justice path. I would like to teach in a work environment that appreciates varying opinions, such as your organization.

10. Do you have any questions for me?

    Towards the end of an interview, the hiring manager will most likely ask you if you have any questions for them. Many applicants fall directly into the trap of giving them a resounding no and thanking them for their time. Not having any questions prepared comes off as lacking enthusiasm.

    This question isn’t simply about being clear on everything an interviewer has discussed about the position. This is why answering with ‘no’ can hurt your performance. Interviewers are looking for curiosity and enthusiasm, and that means having a few questions of your own.

    You should come prepared with questions in mind based on research about the organization and specifics of the position. Examples of strong questions you can ask include:

    • “How is the day usually paced?”

    • “Is there any flexibility in the schedule?”

    • “How does your organization handle performance reviews?”

    • “Can you tell me a little bit about the company’s culture?”

    • “What’s the management style?”

    • “Do you think I’m missing any qualifications to adequately perform in this position?”

    Example Answer

    When looking into your marketing company, it seems that your organization strongly values teamwork and cooperation. Are there any other aspects of company culture you could tell me about?

11. How would you describe yourself?

    This question gives you the opportunity to illustrate your ability to function within the position that you are applying for. Your answer should allow you to present yourself in a positive light while highlighting qualities that align with the job requirements and the company culture.

    Example Answer

    I would describe myself as someone highly motivated and adaptable with a strong passion for the marketing industry. I thrive in dynamic environments and enjoy taking on new challenges that allow me to learn and grow. I am dedicated to my personal and professional growth and I am excited about the opportunity to contribute my expertise and enthusiasm in this role.

Tips for interview questions involving communication skills

You should be honest and realistic about your abilities when answering this question and you should also prepare ahead of time by reviewing common communication questions before your interview. Below are some more tips to keep in mind when answering these types of questions:

• Be Honest and realistic about your abilities. Stretching the truth in an interview can have detrimental effects on your success. An experienced interviewer will likely spot a blatant lie or exaggeration of skills.

  With that being said, try not to divulge any information that could result in them eliminating you as a candidate for the position.

• Be strategic with your answers. The hiring manager set up an interview with you to assess your skills, communication and otherwise. This isn’t to say that they’re being sneaky in their questioning, but rather, common interview questions are strategic for determining eligibility.

  You should utilize a similar strategy in your answers to present yourself as the best possible candidate for the position.

• Prepare ahead of time. While you won’t know exactly what questions an interviewer is going to ask you, preparation can only help you. It’s useful to have a general idea of your answers to common questions.

  Do a fair amount of research into the company you’re interviewing with and the best interview practices without psyching yourself out.

• Don’t worry too much. Preparing and performing for an interview can be stressful. Despite this, try not to worry excessively. One of the factors that make for a great interview is being comfortable and confident.

  If you’re super concerned about your interview, remember that there are always more positions out there and that an interview is just a discussion. The world does not depend on the outcome of this interview, and there will be more regardless of if you’re hired for this position.

Communication interview questions FAQ

1. What are some types of communication skills?

   Three types of communication skills are verbal, nonverbal cues, and visual communication. There are multiple forms of communication skills.

   • Verbal communication. This is the ability to express ideas using words. This includes both oral and written communication skills.

   • Nonverbal cues. This is the ability to react or respond to nonverbal cues such as body language.

   • Visual communication. This is the ability to depict thoughts and concepts using visual tools using things such as art, images, and graphs.

2. How do you show your communication skills in an interview?

   You show your communication skills in an interview through eye contact, speaking with confidence, and active listening.

   The interviewer is looking for you to be able to show your communication skills through your actions. Stay engaged with your interviewer and answer any questions thoroughly.

3. What are soft skills?

   Soft skills are things such as communication, time management, and empathy. Hiring managers look for soft skills in an interview because they help make someone successful in the workplace.

4. Can I put communication skills on my resume?

   Yes, you can put communication skills in your resume. Communication skills are soft skills that can be included on your resume.

   When listing communication skills on your resume, try to give specific examples of how and when you have used communication skills professionally.

5. Are communication skills important?

   Yes, good communication skills are important and can help you be successful and productive in the workplace. Interviewers are looking to see how you discuss your communication skills when they ask common communication interview questions. Some common communication skills include written and verbal communication, active listening, and visual communication.

Final thoughts

Communication is a key soft skill in any job, regardless of your industry or profession. Questions about communication will inevitably come up during job interviews, and being prepared with strong answers will help you stand out in a crowd of applicants.

References

1. Harvard Division of Continuing Education – Eight Things You Can Do To Improve Your Communication Skills

2. Corporate Finance Institute – Communication Skills

Author

Sky Ariella

Sky Ariella is a professional freelance writer, originally from New York. She has been featured on websites and online magazines covering topics in career, travel, and lifestyle. She received her BA in psychology from Hunter College.