Research Summary. After extensive research by the Zippia data science team, we identified these details of customer service assistant salary by state for the United States in 2026:
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Montana has the highest customer service assistant salary of $39,355
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Georgia has the lowest customer service assistant salary of $26,723
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The national average salary for customer service assistants is $33,862
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The national hourly pay for customer service assistants is $16.28
You can read more on the specific methodology.
Background
In 2026, salary remains a pivotal factor for job seekers across demographics, with many people asking: how much do customer service assistants earn in my area?
While individual salaries may vary based on factors like experience and location, the aggregated data provides a reliable picture of what you can expect. Understanding these averages is crucial as they reflect the evolving job market and its compensation trends.
According to our findings, Montana offers the best salary for customer service assistants.
Here’s a quick snapshot of the top ten states for customer service assistant salaries:
Let’s take a look at how we got here and a full ranking of all the states.
Highest-Paid Customer Service Assistants By State
| Rank | State | Average Customer Service Assistant Salary | 10th Percentile | 90th Percentile |
|---|---|---|---|---|
| 1 | Montana | $39,355 | $32,000 | $47,000 |
| 2 | California | $39,018 | $30,000 | $50,000 |
| 3 | Massachusetts | $38,413 | $30,000 | $48,000 |
| 4 | Washington | $38,104 | $31,000 | $46,000 |
| 5 | Minnesota | $37,733 | $30,000 | $46,000 |
| 6 | Oregon | $36,934 | $29,000 | $45,000 |
| 7 | South Dakota | $36,833 | $30,000 | $45,000 |
| 8 | New Jersey | $36,244 | $28,000 | $46,000 |
| 9 | New York | $35,887 | $27,000 | $46,000 |
| 10 | Hawaii | $35,747 | $28,000 | $45,000 |
| 11 | Alaska | $35,440 | $30,000 | $41,000 |
| 12 | Rhode Island | $35,251 | $27,000 | $44,000 |
| 13 | Illinois | $34,835 | $28,000 | $42,000 |
| 14 | New Hampshire | $34,747 | $27,000 | $43,000 |
| 15 | Arizona | $34,745 | $27,000 | $44,000 |
| 16 | New Mexico | $34,593 | $27,000 | $44,000 |
| 17 | Michigan | $34,422 | $27,000 | $43,000 |
| 18 | Maine | $34,295 | $27,000 | $42,000 |
| 19 | Connecticut | $34,278 | $26,000 | $43,000 |
| 20 | Delaware | $34,269 | $26,000 | $44,000 |
| 21 | Nebraska | $34,162 | $27,000 | $42,000 |
| 22 | North Dakota | $33,926 | $28,000 | $41,000 |
| 23 | Vermont | $33,921 | $27,000 | $41,000 |
| 24 | Arkansas | $33,844 | $26,000 | $42,000 |
| 25 | Kentucky | $33,654 | $26,000 | $42,000 |
| 26 | Indiana | $33,409 | $26,000 | $41,000 |
| 27 | Colorado | $33,400 | $26,000 | $41,000 |
| 28 | Nevada | $33,042 | $25,000 | $42,000 |
| 29 | Wisconsin | $32,839 | $26,000 | $40,000 |
| 30 | Utah | $32,836 | $26,000 | $40,000 |
| 31 | Idaho | $32,781 | $26,000 | $40,000 |
| 32 | Wyoming | $32,708 | $26,000 | $40,000 |
| 33 | Maryland | $32,629 | $25,000 | $41,000 |
| 34 | Iowa | $32,092 | $26,000 | $39,000 |
| 35 | Ohio | $32,077 | $25,000 | $40,000 |
| 36 | Louisiana | $32,010 | $24,000 | $40,000 |
| 37 | Pennsylvania | $31,892 | $24,000 | $41,000 |
| 38 | Kansas | $31,770 | $25,000 | $39,000 |
| 39 | Texas | $31,173 | $24,000 | $40,000 |
| 40 | North Carolina | $29,975 | $23,000 | $38,000 |
| 41 | Missouri | $29,585 | $23,000 | $36,000 |
| 42 | Virginia | $29,441 | $22,000 | $37,000 |
| 43 | Oklahoma | $29,236 | $23,000 | $36,000 |
| 44 | Alabama | $28,613 | $22,000 | $36,000 |
| 45 | South Carolina | $28,044 | $21,000 | $35,000 |
| 46 | West Virginia | $27,795 | $22,000 | $35,000 |
| 47 | Florida | $27,519 | $20,000 | $36,000 |
| 48 | Mississippi | $27,122 | $21,000 | $34,000 |
| 49 | Tennessee | $27,006 | $21,000 | $34,000 |
| 50 | Georgia | $26,723 | $21,000 | $33,000 |
Methodology: Customer Service Assistant Salary By State
To better understand customer service assistant pay by state, Zippia has aggregated data across various channels, including the BLS, FLC, and OPM. We then supplement this data with actual listed salaries from job postings. Finally, the data science team calculates a weighted average of these inputs to determine the average pay for customer service assistants by state.
We took the average annual salary data for customer service assistants from these estimates and ranked every state based on this criterion, with the state with the highest salary ranking as the highest average salary for customer service assistants.
Customer Service Assistant Salary By State FAQs
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What is the highest-paid state for customer service assistants?
The highest-paid state for customer service assistants is Montana with an average salary of $39,355 per year.
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What city pays customer service assistants the most?
Helena, MT pays customer service assistants the most with an average salary of $39,489 per year.
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What is the worst state for customer service assistants?
The worst state for customer service assistants is Georgia with an average salary of $26,723 per year.
Author
Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.
