- Soft Skills
- What Are Soft Skills?
- What Are Leadership Skills?
- What Are What Are Hybrid Skills?
- What Are Teamwork Skills?
- What Are Communication Skills?
- What Are Organizational Skills?
- What Are Personal Skills?
- What Are Interpersonal Skills?
- What Are Decision Making Skills?
- What Are Negotiation Skills?
- What Are Creative Thinking Skills?
- What Are Adaptability Skills?
- What Are Internal Analysis?
- What Are Multitasking Skills?
- What Is Professional Networking?
- What Is Nonverbal Communication?
- What Are Critical Thinking Skills?
- What Is Emotional Intelligence?
- Hard Skills
- What Are Hard Skills?
- What Are Technical Skills?
- What Are What Are Life Skills?
- What Are Social Media Skills Resume?
- What Are Administrative Skills?
- What Are Analytical Skills?
- What Are Research Skills?
- What Are Microsoft Office Skills?
- What Are Transferable Skills?
- What Are Clerical Skills?
- What Are Computer Skills?
- What Are Core Competencies?
- What Are Collaboration Skills?
- What Are Conflict Resolution Skills?
- Whate Are Mathematical Skills?
- Desired Traits
- What Are Skills Employers Look For?
- What Are Inductive Reasoning?
- What Are Problem Solving Skills?
- What Are Active Listening Skills?
- What Are Management Skills?
- What Are Attention To Detail?
- What Are Detail Oriented Skills?
- What Are Domain Knowledge?
- What Is Professionalism?
- What Are Rhetorical Skills?
- What Is Integrity?
- What Are Persuasion Skills?
- How To Start A Conversation
- How To Write A Conclusion For A Research Paper
- Team Player
- Visual Learner
- Specific Skills
- What Is Figurative Language?
- What Are Rhetorical Strategies?
- What Is a Subject Matter Expert and What Do They Do?
- What Is A Differentiation Strategy
- What Is Job Order Costing
- What Is Situational Analysis
- Plan Of Action
- Report Format
- Law Of Diminishing Marginal Returns
- Administrative Duties
- Giving A Presentation
- Deductive Reasoning
- Calculations
- How to Calculate Probability
- How To Find A Percentile
- How To Calculate Weighted Average
- What Is The Sample Mean?
- Hot To Calculate Growth Rate
- Hot To Calculate Inflation Rate
- How To Calculate Marginal Utility
- How To Average Percentages
- Calculate Debt To Asset Ratio
- How To Calculate Percent Yield
- Fixed Cost Formula
Find a Job You Really Want In
- What Are Administrative Skills?
- Types of Administrative Skills
- Resume Examples Showcasing Office Skills:
- Resume #1- Executive Assistant
- Whitmore Realty, New York, NY
- Brooklyn Design, Brooklyn, NY
- Fordham University, New York, NY
- Resume #2- Secretary
- Albert Vincent
- Professional Experience
- Richard & Smith Law Firm
- , Portland, OR
- Portland City Chiropractors
- , Portland, OR
- Woodwork Arts Center, Portland, OR
- Skills
- Education
- University of Los Angeles, Los Angeles, CA
- Resume #3- Office Management
- Blake Klein
- Soft Skills
- What Are Soft Skills?
- What Are Leadership Skills?
- What Are What Are Hybrid Skills?
- What Are Teamwork Skills?
- What Are Communication Skills?
- What Are Organizational Skills?
- What Are Personal Skills?
- What Are Interpersonal Skills?
- What Are Decision Making Skills?
- What Are Negotiation Skills?
- What Are Creative Thinking Skills?
- What Are Adaptability Skills?
- What Are Internal Analysis?
- What Are Multitasking Skills?
- What Is Professional Networking?
- What Is Nonverbal Communication?
- What Are Critical Thinking Skills?
- What Is Emotional Intelligence?
- Hard Skills
- What Are Hard Skills?
- What Are Technical Skills?
- What Are What Are Life Skills?
- What Are Social Media Skills Resume?
- What Are Administrative Skills?
- What Are Analytical Skills?
- What Are Research Skills?
- What Are Microsoft Office Skills?
- What Are Transferable Skills?
- What Are Clerical Skills?
- What Are Computer Skills?
- What Are Core Competencies?
- What Are Collaboration Skills?
- What Are Conflict Resolution Skills?
- Whate Are Mathematical Skills?
- Desired Traits
- What Are Skills Employers Look For?
- What Are Inductive Reasoning?
- What Are Problem Solving Skills?
- What Are Active Listening Skills?
- What Are Management Skills?
- What Are Attention To Detail?
- What Are Detail Oriented Skills?
- What Are Domain Knowledge?
- What Is Professionalism?
- What Are Rhetorical Skills?
- What Is Integrity?
- What Are Persuasion Skills?
- How To Start A Conversation
- How To Write A Conclusion For A Research Paper
- Team Player
- Visual Learner
- Specific Skills
- What Is Figurative Language?
- What Are Rhetorical Strategies?
- What Is a Subject Matter Expert and What Do They Do?
- What Is A Differentiation Strategy
- What Is Job Order Costing
- What Is Situational Analysis
- Plan Of Action
- Report Format
- Law Of Diminishing Marginal Returns
- Administrative Duties
- Giving A Presentation
- Deductive Reasoning
- Calculations
- How to Calculate Probability
- How To Find A Percentile
- How To Calculate Weighted Average
- What Is The Sample Mean?
- Hot To Calculate Growth Rate
- Hot To Calculate Inflation Rate
- How To Calculate Marginal Utility
- How To Average Percentages
- Calculate Debt To Asset Ratio
- How To Calculate Percent Yield
- Fixed Cost Formula
What Are Administrative Skills?
Being able to function cohesively in business requires utilizing a variety of office skills. Administrative abilities are a series of qualities that allow you to perform well and complete tasks on time. Administrative skills can be useful for many professions, but crucial when it comes to working in an office setting. These traits are usually grounded in making you and the business you represent more productive, organized, and harmonious.
Office skills can be soft and technical. When applying for administrative positions, including both soft and hard skills on your resume can give a more well-rounded applicant profile for recruiters. While hard skills are always valuable in office positions, don’t neglect the advantage that soft skills can give you against applicants with similar experience.
Administrative abilities can be useful in a variety of different jobs.
Administrative Skills Can be Useful For:
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Receptionist
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Medical Secretary
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Legal Assistant
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Bookkeeper
Types of Administrative Skills
Effective business management requires skills in a variety of areas. It’s helpful to be familiar with each type of these administrative abilities, and what specific strengths they entail. Certain office skills may come to you effortlessly, and some may require a little more practice. If you can implement some of the following office skills, it will greatly improve your work performance in any field and your chances of being hired for a new job.
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Communication. Communication is how things get done in an office. Even if you’re an independent person, and worker, you can’t avoid the need for communication skills working administratively. Offices are busy places with lots of people and information needed to be relayed. Communication keeps all of the administrative madness organized. It’s necessary for interacting with supervisors, co-workers, and clients. Many of the other skills you need, both hard and soft, depend on communication to be done well.
It’s also especially important that applicants seeking administrative positions have strong over-the-phone and email communication. For many office jobs, being able to communicate effectively without being face-to-face is necessary.
Examples of Communication Skills Include:
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Telephone etiquette
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Professional email formatting
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Listening
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Answering questions
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Presentation
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Clarity about plans, issues, and goals
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Giving and receiving feedback
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Open-Mindedness
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Being Respectful
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Technology. Technology knowledge in office positions can be soft qualities or hard skills that you’ve spent time learning. Many of the facets of an administrative job will require some degree of experience, or willingness to learn, technicalsoftware skillsrelated to the job.
Examples of Office Technology Skills Include:
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Words Per Minute (WPM) Typing Speed
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Presentation software
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Email
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Google Drive
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WordPress
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Record Keeping
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Quickbooks
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Database knowledge
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Research Experience
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Organization. An organized team is essential in a business running smoothly. The purpose of having administrative support is to work productively and that can only be achieved with organizational skills. Organizational skills refer to habits that keep your work on track and delivered on time. Becoming a master of office organization can make you an extremely competitive applicant and valuable employee.
Examples of Organizational Skills Include:
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Keeping a Calendar
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Setting Appointments
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Keeping Records
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Managing Inventory
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Time-Management
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Creating a Filing System
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Multi-Tasking
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Planning ahead
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Following a daily checklist of tasks
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Maintaining a strict schedule
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Problem-Solving. While we’d all like to work in a problem-free office, however, it’s more than likely that you’ll come across a few issues in your career. Employers know that it’s impractical to expect completely smooth sailing in every project, and that’s why they want to hire administrative staff with problem-solving skills. These abilities involve assessing difficult situations logically and coming up with the best solutions or ways of moving forward. Having effective problem-solving skills has a lot to do with your adaptability. Abilities in problem-solving are extremely in demand for the current administrative market because, as we’ve come to know all too well in 2020, things change and issues arise. If you can take these challenges well and create a positive outcome, it’ll make you more successful in any field.
Problem-Solving Skills Involve:
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Active listening
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Flexibility
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Critical thinking
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Open-Mindedness
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Creativity
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Willingness to do research
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Stress Management
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Resilience
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Patience
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Professionalism. Maintaining professionalism at work may seem like a given. However, being professional in an office job is taken even more seriously. You interact with people daily in administrative positions. Whether it be your co-workers, boss, or clients, you need to maintain the same even-toned, calm professionalism to every interaction. Being an overall professional includes a lot of strong habits that make you a better employee to work with, and ultimately, more effective.
Professionalism Involves:
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Respectfulness
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Strong communication
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Appropriate clothing
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Being reliable
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Punctuality
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Integrity
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Meeting deadlines
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Work competence
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Positivity. Being positive adds more value to an applicant looking to succeed in an office job. Positivity can generally be beneficial in various positions. It’s a unique soft skill because it enhances just about any other ability you bring to the table. Optimism just makes you a better employee to work with. That can be useful in a fast-paced environment with a lot of different responsibilities, like administrative work.
Positivity Can Help With:
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Solving problems
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Developing rapport
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Patience
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Being seen as a leader
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Motivating others
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Reducing stress
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Self-control
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Resilience to difficulty
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Ability and Willingness to Learn. This is a biggie for recruiters seeking candidates in office positions. Administration requires knowledge in a lot of different areas, and usually, these areas are subject to evolve.
Maybe, upon hire you know everything there is to know about your position. There’s always a possibility that six months from now everyone will be required to learn the details of a new system or database. Employers want to be sure that you’ll be equipped to take on new information quickly and ask questions when you need clarity.
Learning Skills Involve:
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Analytical thinking
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Applying previous knowledge when applicable
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Communication
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Flexibility
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Passion
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Practicing until competency
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Paying attention to detail
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Information retention and application
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Resume Examples Showcasing Office Skills:
Resume #1- Executive Assistant
14 Barnes Ave
New York, NY 12789
(404)-391-2287
EbonySmith@gmail.com
Ebony Smith
SKILLS
Microsoft Office
70 WPM Typing Speed
Presentation
Organization
Creative
Open-Minded
Reliable
EXPERIENCE
Whitmore Realty, New York, NY
— Office Assistant
September 2017 – PRESENT
Responded to emails and answered phones
Running Errands
Aiding in creating presentations
Assisted with in-home showings
Given a raise in salary from $40,000 to $50,000 after the first year
Brooklyn Design, Brooklyn, NY
— Personal Assistant
January 2015 – June 2017
Handling correspondence
Organizing Meetings
Arranging travel
Bookkeeping
Gradually given more responsibility and two annual bonuses
EDUCATION
Fordham University, New York, NY
— Business
August 2011 – May 2015
Achieved Dean’s List between 2013-2015
Resume #2- Secretary
Albert Vincent
77 Washington St.
Portland, OR, 98211
(398)-112-9234
Professional and motivated Secretary with 7 years of experience working for large organizations. Strong communication and interpersonal skills. Seeking a position to utilize secretarial and organizational skills.
Professional Experience
Richard & Smith Law Firm
, Portland, OR
Executive Secretary September 2016 — Present
Scheduled and coordinated meetings
Made travel arrangements
Answered phone and directed company emails
Organizing and record keeping
Direct client care
Promoted after first year and given a salary increase of $15,000 per year
Portland City Chiropractors
, Portland, OR
Secretary, June 2013 — August 2016
Memo creation and direction
Email Sorting
Kept track of inventory and expenses
Trained new secretarial staff
Greeted and checked in clients
Promoted to Head Secretary after first two years
Woodwork Arts Center, Portland, OR
Personal Assistant, October 2011-March 2013
Ran Errands
Organized art shows
Book Keeping
Answered phones
Organized orders
Skills
Bookkeeping
Research
Writing
Dependable
Email and Verbal Communication
Bi-lingual in English and Spanish
Education
University of Los Angeles, Los Angeles, CA
B.A. in Marketing, May 2011
GPA=3.7 out of 4.0
Resume #3- Office Management
Blake Klein
1708 Kinsey Lane, Denver, CO, 90202 (668)-220-1118 BlakeKlein@gmail.com
Passionate manager with 5+ years experience in a fast-paced office setting. Possess a B.A. in Economics and an MBA. Strong skills in delegation, motivation, and project management.
Professional Experience
Smiles and More Dental Practice, Denver, CO
Office Manager, September 2018 — July 2020
Managed an administrative team of 5
Supported company operations
Prepared payroll
Hiring responsibilities
Organized meetings
Maintained office schedule
Provided feedback
Awarded a yearly bonus
Links Window Installation, Denver, CO
Office Manager, June 2015 — August 2018
Client and B2B correspondence
Supervised administrative team of 4
Set sales goals
Provided employee resources
Scouted Leads
Training Employees
Presentation creation
Managed office schedule
Lexington Home Development, Aurora, CO
Office Associate, September 2013-May 2015
Direct client contact and follow up
Analyzing sales data
Producing email marketing
Utilizing Microsoft Office
Promoted to lead associate position after first two years
Awarded a salary increase from $40,000/yr to $47,000/yr
Skills
Expertise in Microsoft Office
Email Marketing
Payroll and Scheduling
Delegation
Leadership and mentoring
Giving constructive feedback
Adaptability
Education
University of Denver, Denver, CO
B.A. in Economics, May 2010
Graduated Cum Laude
University of Colorado, Denver, CO
M.A. in Business Administration, May 2013
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