Research Summary. Using a combination of public government and company data, along with data gathered from thousands of job postings, the Zippia data team has developed average salary estimates for service representative roles across the United States. This data set has allowed the team to identify which types of service representatives command the highest salaries based on average annual earnings as of 2026.
Here are our findings regarding the highest-paying types of service representatives:
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Technical Service Representative is the highest-paid type of service representative, boasting an average salary of $48,500 and an average hourly rate of $23.32.
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The second highest-paying service representative role is Client Representative, with an average salary of $43,200.
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The average salary for service representatives stands at $35,000 per year, translating to an average hourly wage of $16.83.
Table Of Contents: Background | Table | Methodology | FAQs
Background
Choosing a career path can be challenging, and while salary shouldn’t be the sole consideration, it is undeniably a significant factor. If you’re interested in becoming a service representative, understanding which roles offer the highest salaries can help you strategically plan your career advancement.
Here are the top salaries for various types of service representatives:
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Technical Service Representative
Average Salary: $48,500
A Technical Service Representative provides customer service for technical and network issues. They conduct troubleshooting procedures via remote communication to resolve hardware and software problems for end-users. They diagnose system failures based on customer descriptions and propose technical solutions to prevent recurrence. A Technical Service Representative must possess strong communication and technical skills to ensure customer satisfaction.
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Client Representative
Average Salary: $43,200
Client Representatives work on behalf of clients, coordinating with external parties involved in their clients’ affairs. They represent clients in meetings and appointments when the clients are unavailable. A background relevant to the client’s business is beneficial for understanding conversations. They are expected to act in the client’s best interest, requiring a thorough understanding of clients’ needs and interests.
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Customer Sales Representative
Average Salary: $40,000
Customer Sales Representatives assist customers with inquiries and complaints while providing information about services and products, processing orders, and handling returns and modifications. They maintain records of customer transactions and interactions and offer feedback on service efficacy. Customer satisfaction is paramount, and representatives strive to deliver the best professional support.
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Customer Relations Representative
Average Salary: $39,000
A Customer Relations Representative is dedicated to delivering outstanding customer service by responding to inquiries, processing requests, and resolving complaints. They recommend products and services that align with customer needs and budget. Excellent communication and organizational skills are vital for maintaining healthy business relationships and achieving company goals.
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Finance Service Representative
Average Salary: $39,500
Finance Service Representatives typically work for banks or financial institutions. Their primary responsibilities include reaching out to clients to provide financial advice, services, or products such as loans and accounts. They arrange appointments, meet clients to discuss benefits, and assist with applications. Strong knowledge of products and communication skills are essential for building trust and securing sales.
Below is a comprehensive table of the average pay for various service representative roles, followed by a detailed explanation of our methodology.
Highest-Paying Types Of Service Representatives
Methodology
Zippia uses publicly available information from government sources such as the Bureau of Labor Statistics (BLS), Foreign Labor Certification Data Center (FLC), and the Office of Personnel Management (OPM) to create its salary estimates.
Our data science team also reviews job postings and company-released resources for the latest salary information for service representatives.
Once data is collected, the team calculates a weighted average for each job title to generate salary estimates. For more details on our salary estimates, please refer to our detailed methodology.
Highest-Paying Types Of Service Representative Jobs FAQs
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What is the highest-paid service representative job?
The highest-paid service representative job is a Technical Service Representative. Technical Service Representatives earn an average salary of $48,500, which equates to $23.32 per hour.
A Technical Service Representative is responsible for addressing customers’ technical and network issues. They troubleshoot problems through remote communication to resolve end-user hardware and software issues, diagnosing failures based on customer descriptions and identifying technical solutions to prevent recurrence of the same problem. Excellent communication and technical skills are essential for ensuring customer satisfaction.
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What is a good salary for a service representative?
A good salary for a service representative is $35,000 or more. The average service representative salary is $35,000, so those earning at least this amount are above the average.
However, the average salary may vary by location, as companies adjust their pay scales based on the cost of living. It’s beneficial to research local averages for your experience and expertise level to assess your salary accurately.
For those just starting their service representative career, the average entry-level salary is approximately $21,000, so it’s important to consider that the average includes all experience levels.
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Do Service Representative jobs pay well?
Not all service representative jobs pay well. While some roles in this field offer competitive salaries, the average service representative salary of $35,000 is below the average national salary of approximately $48,000 per year.
However, many service representative positions have significant earning potential, with the top 10% earning around $55,000 annually.
Service Representatives’ salaries can vary based on experience, industry, and location, so it’s essential to research the going rates for your area and expertise, and negotiate your salary accordingly.
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Where do service representatives earn the most?
Service Representatives earn the highest salaries in Minnesota. In Minnesota, service representatives average an annual salary of $38,500 and an hourly wage of $18.50.
Following Minnesota, the states with the highest-paying service representatives include Pennsylvania, New York, and New Hampshire, with average annual salaries of $39,000, $45,000, and $37,500 respectively.
The cities offering the highest pay for service representatives are:
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New York, NY – $45,000
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Boston, MA – $43,500
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Baltimore, MD – $40,000
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Author
Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.
