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  • Community Manager

    American Association Management 4.6company rating

    Assistant community manager job in Ann Arbor, MI

    Summary: Do you have excellent administrative and people skills? Do you enjoy building friendly relationships with a variety of customers? Are you a highly organized multitasker with a personable disposition and a positive attitude? We are a property management company looking for a passionate, self-starting Community Manager. In this role you will work hand-in-hand with our Accounting and Maintenance teams, and be the direct point of contact for some of our Condominium and HOA Boards. Join our small, family-owned business and be a part of a positive, friendly, team environment. Responsibilities: Perform a wide variety of administrative duties including problem solving, scheduling and customer interface in order to ensure that the Communities you manage run smoothly. Screen and direct calls and emails. Manage contractor scheduling and update calendars. Track ongoing projects and communicate frequently with vendors and our main office. Approve invoices and send to bookkeeping. Maintain computer files using Word, Excel, and Dropbox Monitor and maintain office, clubhouse and grounds supplies. Handle customer interactions and ensure a personal, friendly experience by being available, accessible and upbeat. There is no leasing involved with this position. Requirements Skills and Proficiencies: Good verbal and written communication skills, including telephone, email, teams and text. Strong people skills and and a positive, can-do attitude. Self-motivated with high energy and flexibility. Able to work independently with great reliability. Must have good time management skills and attention to detail. Proficient with Microsoft Office and an aptitude for learning new software systems. Must be able to handle a variety of office tasks including phones, emails, data entry, processing invoices, maintaining calendars and more. Willing and eager to learn and grow into larger opportunities. Qualifications: The ideal candidate will slide smoothly in to the role of helpful, friendly Community Manager. Prior experience in Property Management is greatly preferred. Benefits Work Hours and Growth Potential: 40 hours per week, Monday-Friday. No Weekends. Some evenings Salary commensurate with experience. Health Insurance fully paid by the company. Paid Holidays and Vacation. Great group of hardworking, motivated and friendly team members. Potential for advancement with our fast-growing firm.
    $29k-57k yearly est. Auto-Apply 60d+ ago
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  • Commercial Assistant Property Manager

    Cantor Fitzgerald 4.8company rating

    Assistant community manager job in Bloomfield Hills, MI

    Responsible for the day-to-day administration and implementation of those policies, procedures and programs that will assure a well-managed and well-maintained property. This includes but is not limited to, placing maximum emphasis on positive response to the concerns and needs of the tenants, and on increasing the value of the property being managed, in coordination and conjunction with the Owner's goals and objectives. The Assistant Property Manager will be assigned to specified action areas at the discretion of the Property Manager and/or Sr. Property Manager, so as to best meet the needs of the property. Skills, Education and Experience: Bachelor's degree or equivalent work experience Minimum of 2 years previous property management experience. Commercial real estate preferred. Experience in and working knowledge of business/office administration Ability to handle general administration of the property in the absence of the Property Manager, or when otherwise called upon Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature Computer proficiency with strong knowledge of MS Word, Excel and Power Point. Ability to learn new and business specific, software programs as needed A valid real estate license is required in states where work is performed. Working Conditions: Normal working conditions with the absence of disagreeable elements. Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Essential Job Duties: May coordinate maintenance programs relating to the interior and exterior conditions and appearance of the assigned property Responsible for prompt and positive response to requests from property tenants, for the implementation of ongoing contact programs, to constantly assess tenant needs and to assure problems are being solved promptly, and to the mutual benefit of the tenant and the properties May be engaged in the selection of contract services, vendor negotiations for service agreements, and day-to-day monitoring of vendor performance to assure full compliance with standards established within the respective service agreements May participate in the development and administration of the strategic property plan and budget for the property. May be involved in, under the direction of the Property Manager, activities within the parameters of the approved business plan and budget May assist in the collection, analysis and reporting of data required to provide accurate and current assessments of property management objectives Involved in the administration of all tenant leases to assure full compliance with lease provisions. May also participate in the timely determination of escalations, timely collection of all rents, and for participating in appropriate action to lease available space within the buildings Shall participate in the day-to-day financial management of the properties with specific attention to accounts receivable, collection activities, maintenance of accounts payable on a current basis (taking advantage of discounts wherever possible), and the maintenance of all necessary financial records and files in an accurate and timely manner May handle tenant requests and dispatch work orders May perform other duties as assigned Other Job Functions: Participate in various meetings and training activities as designated by the Property Manager and/or higher level management Benefits and Perks: Industry leading Parental Leave Policy (up to 16 weeks) Generous healthcare Bright Horizons back-up care program Generous paid time off Education reimbursement Referral Program Opportunities to network and connect Benefits/perks listed may vary depending on the nature of your employment with Newmark and the job location. Working Conditions: Normal working conditions with the absence of disagreeable elements. Salary Range Language The expected base salary for this position ranges from $55,000 to $75,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package (including health, vision, and dental insurance, paid time off and a 401(k) retirement plan with employer matching), this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.). Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
    $55k-75k yearly Auto-Apply 10d ago
  • Community Manager

    Havenpark Communities

    Assistant community manager job in Chesterfield, MI

    Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 80+ communities and more than 25,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities. At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness. The Opportunity Be the on-site CEO of your own community. As a Community Manager, you are the ultimate leader responsible for the financial success, operational excellence, and vibrant culture of your community. If you are a strategic leader who thrives on managing P&L, inspiring a team, and creating an exceptional living experience, this is your opportunity to run a business and make a lasting impact. Your Role: The On-Site CEO You are the captain of the ship. From managing the budget to motivating your team and ensuring resident satisfaction, you own the entire operation. You are the strategic thinker who balances financial goals with the human element, ensuring your community is not only profitable but also a place where employees are proud to work and residents are proud to live. What You'll AccomplishTeam Leadership & Culture Inspire Your Team: Cultivate employee satisfaction and hold your team accountable to meet or exceed goals for NOI, occupancy, collections, and home sales. Lead by Example: Consistently execute Havenpark's standard operating procedures and demonstrate our core values in every interaction. Ensure Compliance: Guarantee the community operates in full compliance with federal, state laws, and Fair Housing Standards. Resident Relations & Retention Build a Thriving Community: Cultivate resident satisfaction by addressing issues with urgency and care, creating a loyal resident base that renews year over year. Execute a Flawless Experience: Manage resident ledgers, ensure all work orders are completed within 48 hours, and execute successful touchpoints throughout the resident journey. Sales & Leasing Leadership Drive Revenue: Lead all community marketing efforts to attract new residents and maintain a healthy sales pipeline. Own the Numbers: Hold your sales team accountable for pipeline conversion, maintain occupancy goals for rentals, and oversee the successful sale of on-site homes. Financial Management (NOI) Manage the Bottom Line: Track and maintain a positive Net Operating Income for your community through expert budget oversight and expense management. Control Costs: Scrutinize vendor and supplier spending to ensure maximum financial performance. Collections & Curb Appeal Ensure Financial Integrity: Oversee all rent billing, collection, and legal action in compliance with State and Fair Housing Standards. Protect Our Investment: Ensure the community is a safe and beautiful place to live by maintaining homesites, common areas, and amenities to Havenpark's high standards. Who You Are (The Ideal Candidate) You are a Business Leader: You think like an owner, constantly looking for ways to improve profitability and operational efficiency. You are a Natural Motivator: You can inspire a team to achieve ambitious goals and hold them accountable with fairness and respect. You are a Master Problem-Solver: You can de-escalate a tense resident situation or a complex operational challenge with calm, strategic thinking. You are Financially Fluent: You are comfortable reading a P&L, managing a budget, and making data-driven decisions to improve performance. Qualifications & Requirements A minimum of 3+ years of experience in multi-family property management is required. Manufactured home community experience is a major plus. Strong organizational skills with exceptional attention to detail. Excellent critical thinking, problem-solving, and decision-making abilities. Outstanding written and verbal communication skills. Ability to sit for long periods using office equipment, as well as walk the community and lift supplies as needed. Annual or semi-annual travel may be required for this role. Must be able to pass a criminal background check and have a valid driver's license with a good driving record. Ready to Lead Your Community? If you are a strategic and driven leader ready to take full ownership of a community's success, we want to meet you. Apply today and tell us about a time you improved a property's financial performance or operational efficiency. We offer our employees a golden work experience, including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all, infinite opportunities to learn, develop, and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team. It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, or veteran status. Havenpark Communities is aware of fraudulent recruiting communications impersonating our company. Havenpark does not conduct text-only interviews or issue offer letters without live interviews. Official communications only come from @havenparkmgmt.com email addresses. If you believe you've been contacted fraudulently, please report it to ********************.
    $22k-43k yearly est. Auto-Apply 7d ago
  • Assistant Community Manager - Danish Village

    Redwood Housing

    Assistant community manager job in Rochester Hills, MI

    Who We Are Redwood Communities, Inc. (“Redwood Communities”), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities. Benefits Exceptional medical benefits: We cover more than 90% of medical premiums, and employees have the option of a 100% employer-paid HSA medical plan. 100% company paid dental and vision benefits for employee coverage. Healthcare and dependent care flexible spending accounts. Company paid life insurance, AD&D Best-in-class voluntary insurance benefits. Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 6% contributed by the employee. Employee assistance program (EAP) with 24/7 counseling services. 3 weeks of paid time off each year. 12 paid holidays each year & 1 floating holiday. About the Position The Assistant Manager supports the Property Manager in the day-to-day operations of the community, ensuring compliance with HUD and other regulatory agency requirements, maintaining accurate records, and providing excellent customer service to residents and applicants. Position Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities: Leasing & Marketing Assist with leasing efforts, including showing apartments, processing applications, and preparing lease paperwork. Ensure all leasing activities comply with HUD, Fair Housing, and company policies. Maintain waiting lists in accordance with HUD regulations and property policies. Conduct applicant interviews and verifications to determine program eligibility (e.g., income, assets, citizenship, student status). Assist with move-in and move-out inspections and related documentation. HUD & Regulatory Compliance Maintain compliance with HUD, NSPIRE/REAC, MOR, and Fair Housing requirements. Process and verify certifications and recertifications (Annuals, Interims, Move-Ins, Move-Outs) using TRACS and EIV systems. Submit and track HUD 50059 forms and ensure all resident files are current and accurate. Respond to MOR and HUD file audit findings with corrective actions and supporting documentation. Keep abreast of HUD handbook updates (4350.3) and other compliance requirements. Rent Collection & Financial Administration Collect and record rent payments and other charges; issue receipts and maintain accurate ledgers. Post payments and charges in the property management software ( RealPage). Monitor delinquency reports and assist with issuing late notices or initiating eviction procedures when necessary. Placing delinquency notes in Onesite Assist the Property Manager with rent adjustments and subsidy billing. Resident Relations Provide courteous and professional service to residents, vendors, and guests. Address resident concerns promptly and escalate issues to the Property Manager when necessary. Assist with resident retention efforts, newsletters, and community events. Help enforce community policies and lease terms. Administration & Office Operations Maintain organized resident and property files in compliance with HUD file order and company policy. Prepare correspondence, reports, and forms as needed. Support the Property Manager with monthly, quarterly, and annual reporting requirements. Assist in supervising office operations in the Property Manager's absence. Maintain inventory of office supplies and equipment. Maintenance Coordination Enter and track maintenance work orders; follow up on completion and resident satisfaction. Schedule inspections (annual unit inspections, housekeeping, REAC prep). Knowledge, Skills and Abilities: Excellent communication skills, both written and verbal, with strong attention to detail. Strong interpersonal skills and the ability to work effectively with diverse stakeholders. Proactive, organized, and adaptable with the ability to manage multiple tasks in a fast-paced environment. High level of professionalism, ethics, and integrity. Qualifications Minimum 2 years of experience in multifamily housing, with at least 1 year in affordable/HUD housing. Working knowledge of HUD 4350.3 Handbook, TRACS, and EIV Proficient in property management software (Yardi, RealPage, or similar) Strong attention to detail, organizational skills, and customer service orientation Certified Occupancy Specialist (COS), TCS, or equivalent certification preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, see, talk and hear. The employee is occasionally required to stand; walk; use hands and fingers; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: Flexibility to travel to different locations as needed. Valid driver's license and insurance. Ability to work inside and outside in various weather conditions. Must be able to speak, read and write English in a manner sufficient to carry out duties. Successful completion of background check. Must be legally qualified to work in the U.S. meeting I-9 guidelines Attendance: Position requires on-call status and flexibility to work any hours necessary to complete the job. Work schedules and location assignments are subject to change. Redwood Communities is an Equal Opportunity Employer.
    $22k-43k yearly est. 6d ago
  • Property Manager

    Peg 4.4company rating

    Assistant community manager job in Ann Arbor, MI

    Full-time Description This position is responsible for the successful marketing, leasing, and retention at their assigned community. Supervise and collaborate with one or two maintenance employees to achieve property goals. Provide guidance, prioritize tasks, and ensure timely completion of maintenance and operational needs. Foster a cohesive working relationship to maintain a well-functioning property. Be the primary point of contact for all resident inquiries, concerns, and maintenance requests. Build positive relationships with residents to drive satisfaction and retention. Manage lease renewals and implement strategies to maintain high occupancy. Manage online reviews to ensure a positive digital presence is maintained. Conduct routine inspections to ensure the property is well-maintained and presentable. Coordinate with the maintenance team and vendors to complete preventative maintenance, repairs and unit turnovers promptly. Address emergency maintenance issues efficiently. Assist Regional Manager with capital expenditure planning and tracking for the property. Coordinate with vendors and contractors pertaining to any capital expenditures to ensure work is well executed and on schedule. Meet and exceed budgeted NOI. Monitor market rents daily to ensure steady rent growth. Oversee rent collection and manage delinquencies, including legal follow-ups if necessary. Prepare and adhere to property budgets, providing regular updates on financial performance. Prepares all weekly & monthly financial reporting. Implement cost-saving strategies while maintaining property standards. Coordinate with corporate accounts payable invoicing team member to ensure property bills are collected, processed, and paid on a recurring basis. Oversee any third-party billing and collection, including for utilities, pet administration, insurance, etc. Perform regular audit of lease charges to ensure all resident charges are being accurately billed and collected. Handle marketing efforts, including property website, online listings and social media campaigns, to attract new residents. Conduct property tours, handle lease signings, and maintain accurate digital and physical records. Monitor occupancy trends and adjust leasing strategies to meet goals. Monitor lease expirations and send out lease renewals in a timely manner. Perform regular audits of all marketing efforts to ensure all digital and physical assets are accurate, attractive, and up to date. Maintain organized, up-to-date records for residents, vendors, and property operations. Ensure compliance with Fair Housing laws and other applicable regulations. Manage vendor contracts, ensuring high-quality service delivery. Consult with legal counsel and attend court hearings as needed. Stay current on industry trends and changes in regulatory regulations. Reviews, adjusts and approves payroll for any employee to meet payroll deadlines. Prepares monthly bonus submissions. Coordinate and provides regular training and professional development for any team member and assess performance regularly. Foster a welcoming and inclusive community for residents. Plan monthly resident relation events or initiatives to enhance the resident experience and strengthen the community's identity. Requirements Job Requirements: 5 years of real estate marketing and/or leasing experience, one or more years of experience as a property manager in a multi-unit residential property, with responsibility for marketing and financial management. Property management industry certifications or a college degree is preferred Knowledge of sales and marketing techniques Results-oriented mindset, with a proactive approach to problem-solving and removing barriers Self-motivated, resourceful, and accountable for achieving leasing goals Superb written and verbal skills Proficiency in Yardi suite of products and Microsoft Office applications Knowledge of Fair Housing regulations and other industry standards Ability to work weekends, Physical Requirements: Must be able to tolerate prolonged periods of sitting and/or standing at desk. (80% office work) Must be able to operate a computer, telephone, and/or keyboard and tolerate prolonged periods performing work using a computer, telephone, and/or keyboard. Must be able to lift up to 25 pounds. Must be able to tolerate long periods of conducting in-person inspections of properties, including climbing stairs and walking around the property. Must have a valid driver's license and be insurable under the company policy.
    $41k-61k yearly est. 22d ago
  • Assistant Community Manager

    Annex Group

    Assistant community manager job in Howell, MI

    The Annex Group is seeking an Assistant Community Manager. If you are searching for experience with an organization who operates with a customer first approach, are passionate about our mission and take pride in making a difference in the lives of our residents, we want you on our team. The Assistant Community Manager is responsible and accountable for providing excellent customer experiences, supporting our company mission, and maintaining compliance with all applicable housing laws and programs. ESSENTIAL DUTIES: Include but are not necessarily limited to the following: Provide excellent experiences for our residents, vendors, community partners, investors, and owners. Excellent execution of community resident services that positively impact their lives. Execute best in class curb appeal and property appearance standards. Achieve above average resident survey results. Assist the Community Manager with managing the property by achieving key performance indicators including but not limited to achieving budgeted occupancy and maintaining the property within budget. Adhere to company policies and standard operating procedures. Adhere to LIHTC (Low Income Housing Tax Credit) program requirements including but not limited to qualifying households, annual recertifications, state agency and investor reporting and property specific requirements. Assist the Community Manager with successful and accurate documentation of all internal and external reporting. Assist the Community Manager with processing daily accounting functions related to financial management, accounts receivable and accounts payable. Follow required health and safety guidelines. Other duties as assigned WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is that of a fast-paced office with minimal to high noise levels This position requires working independently as well as part of a team This position requires verbal and face-to-face contact with others daily Frequent use of a computer is necessary This position requires the use of all general office equipment The position requires client information be maintained appropriately confidential Job Type: Full time/Non-Exempt Benefits: 401(k) matching Dental insurance Health insurance Life insurance Vision insurance Paid Time Off Physical Setting: Office Supplemental Pay: Bonus plan Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Property management experience preferred but not required Affordable Housing experience preferred but not required 1-2 years previous management experience preferred Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents' lives Strong work ethic with demonstrated desire to learn and grow with a growing company Ambitious individual for this fun and entrepreneurial working environment Ability to work independently and successfully execute multiple assignments Must be a proficient communicator and listener Must have basic knowledge of accounting and budgeting Ability to work on multiple projects simultaneously with frequent interruptions Must have a valid U.S. driver's license TECHNICAL/COMPUTER SKILLS: Working knowledge of social media and MS Office software programs necessary Ability and willingness to effectively use other job-related technology tools PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent walking, standing, sitting within the work area Driving to/from locations for business-related purposes Frequent walking throughout the community Education: High School Diploma or GED Training Requirements: Attend annual fair housing training Attend state agency compliance training Attend other company required training Salary Description $20-$22 per hour
    $20-22 hourly 16d ago
  • Regional Property Manager

    LR Management

    Assistant community manager job in Detroit, MI

    Join the fastest growing property management company in Michigan as a Regional Property Manager! LR Management is looking for a dependable and hard-working individual with previous apartment management experience to join our team. The successful candidate will be a team player, have exceptional people skills, have a positive attitude along with being self-motivated and self-directed. The Regional Property Manager is the leader and main support person for their portfolio of communities. They are directly responsible for all aspects of their communities, and are tasked with identifying potential detractors to performance and promptly addressing them. They must be able to detect, diagnose, and solve complex issues to ensure optimal operation, while providing direction for their team. Utilizing their experience and understanding, a Regional Property Manager can see trends in the market and proactively make adjustments and recommendations to our team and owners. LR Management offers an outstanding total compensation package including: Competitive compensation Employee training and certification assistance Career growth opportunities Health, vision, and dental benefits A wide selection of voluntary benefits to meet employees' individual needs 401(k) with company match 15 days of accrued PTO per year 7 paid holidays each calendar year Responsibilities include, but are not limited to: Overseeing and directing day-to-day property operations across the portfolio, including direct management of functional line managers (leasing, resident services, maintenance) Maximizing income and controling costs for each property Conducting a monthly review of financial reporting and budget variance analysis; overseeing the annual budgeting process with property managers and owners Designing and implementing competitive and effective incentive compensation programs Overseeing, developing, and implementing marketing and advertising plans across markets in conjunction with Regional Marketing Manager and Regional Leasing Manager Performing regular site visits to insure smooth functioning and organization of site offices; perform physical inspections of properties Working with the companys' corporate office to ensure that risk management practices are implemented and followed Reviewing the preventative maintenance program with managers and maintenance staff Working with property managers to recruit, retain, and develop staff at all levels Conducting discliplinary action meetings Evaluating direct reports on annual basis, or as needed Managing property contracts Overseeing the processing of work orders, payroll and invoicing Monitoring leasing and renewal activities through the revenue management system Overseeing RUBS (Ratio Utility Billing System) to ensure correct billing to tenants Monitoring AR and AP functions at property offices Monitoring internal processes of inventory control and purchasing Monitoring and assessing the make ready process and negotiate with vendors if needed Other related duties as assigned Qualifications include, but are not limited to: Bachelor's Degree in business or related degree is required; MBA is a plus but not required 6-10 years experience, latest role as Property Manager, Multi-Site Property Manager or Regional Property Manager of at least 1200 units, with scattered site experience preferred Experience managing staff of minimum 20 persons, along with maintenance department Experience in residential apartment marketing and management and knowledge of applicable laws and regulations Knowledge of established accounting and bookkeeping practices and procedures including the ability to create budgets and analyze financial statements Excellent written and verbal communication skills Ability to work independently with minimal supervision Ability to multi-task and adapt to changing priorities Must interact effectively with all levels of employees and external contacts Must work well under pressure, exercise good judgment when making decisions and handle stressful situations in a mature, professional manner Computer skills including the Microsoft Office Suite and internet usage Proficiency in Yardi is preferred
    $66k-103k yearly est. 17d ago
  • Property Manager - Full Time, Ypsilanti MI

    Valenti Real Estate

    Assistant community manager job in Ypsilanti, MI

    Intrepid Property Group is committed to an employee-orientated, high-performance culture that emphasizes empowerment, quality, continuous improvement, and the recruitment and ongoing development of a superior workforce. reports to the assigned Regional Manager, and job duties include the following: Review/Approve Resident Applications; Maintain Full Occupancy of Assigned Property/Properties Maintain Wait List or Oversee Maintenance of Wait List if applicable Weekly Review of Accounts Receivable/Monthly Review of Accounts Payable Preparation of legal notices (7-Day Non-Payment, 30-Day Health and Safety) Accept Rent Payments, Process in Yardi, and Deposit into Bank Meet weekly with direct reports Enter Invoices according to Policy and Procedure Manual Procure bids for annual contracts & capital projects Preparation of 504 Requests Perform all tasks in Yardi as outlined in Policy and Procedure manual Complete all Resident Recertifications (HUD, MSHDA, RD, LIHTC) Maintain Resident Files Conduct Property and Common Area Inspections at least weekly Conduct Move-In Inspections on Vacant Apartments Prepare and Ensure Delivery of all Resident Communications Address all Resident Complaints Manage Property within Approved Budget Special Projects as requested Job Qualifications: Experience with Section-8 Housing Experience with the LIHTC program General Knowledge of affordable housing programs Experience with Yardi preferred Proficiency in Word, Excel, Outlook, and other Microsoft Products General Knowledge of Compliance Requirements for affordable housing Strong Written and Verbal Communication Skills Strong Leadership & Problem-Solving Skills Ability to maintain a high level of confidentiality
    $40k-64k yearly est. 26d ago
  • Community Manager

    Hines 4.3company rating

    Assistant community manager job in Ann Arbor, MI

    When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As a Community Manager for Multifamily with Hines, you will be responsible for managing the daily operations of an assigned property including managing the team members and daily activities, achieving established budgeted financial and operational goals, and ensuring that the operation of the property complies with Hines's policies and procedures. * Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset * Provides input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns * Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports * Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased and ensuring validity of certificates of insurance * Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund * Oversees the lease enforcement process by approving prospective resident applications, renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and collects late fees and other charges as allowable and stated in the terms of the lease * Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues * Ensures the property's maintenance team members comply with the Hines's standards with respect to responding and completing resident service requests * Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal * Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed Qualifications Minimum Requirements include: * High school diploma or equivalent from an accredited institution; college degree is a plus * Two or more years' experience as a residential community/property manager or leadership role in related industry * Experience with property management software preferred; Entrata experience a plus * Experience working on mixed-use developments and/or high-rise projects, including coordination across residential, retail, and office components * Proven track record in renovation projects, especially in occupied or operational environments a plus * Background in hospitality-related projects (e.g., hotels, resorts, or food & beverage spaces) is strongly preferred * Proficiency in Microsoft Office and property management software in order to complete required reports * Strong customer service orientation * Excellent verbal and written communication skills * Work indoors approximately 95% of the time and outdoors 5% of the time * Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms * On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings * Ability to lift up to 25lbs * Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters * Transfer properties and work overtime as business needs deem appropriate * Ability to work a flexible schedule including weekends and holidays Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.
    $76k-111k yearly est. Auto-Apply 7d ago
  • Assistant Property Manager

    Cubesmart

    Assistant community manager job in Flint, MI

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Assistant Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. * Some locations may require Sunday hours We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $31k-52k yearly est. Auto-Apply 8d ago
  • Scattered-Site Single-Family Property Manager

    TCS Mgt

    Assistant community manager job in Detroit, MI

    TCS Property Management - A multi-state leader in single-family rental management - is expanding into Detroit, Michigan, and we're looking for a driven, organized, boots-on-the-ground Scattered-Site Single-Family Property Manager to join our team. ABOUT THE ROLE This position oversees all aspects of managing a scattered portfolio of single-family rental homes throughout the Detroit metro region. You'll be the local face of TCS-coordinating leasing, resident relations, maintenance oversight, vendor management, inspections, and overall portfolio performance. You will not be sitting behind a desk all day. This is an active, field-based role perfect for someone who thrives in a fast-paced environment and enjoys problem-solving. Locations: Detroit, MI & surrounding metro areas (Field-based work + some remote admin work) RESPONSIBILITIES INCLUDE: Full-cycle management of occupied and vacant single-family homes Overseeing leasing activities, showings, move-ins, and move-outs Coordinating maintenance, managing vendors, and ensuring timely repairs Conducting routine and preventative property inspections Handling resident communication with professionalism and urgency Supporting rent collections and lease compliance Providing ownership-level reporting and updates Ensuring compliance with local Detroit and Michigan housing regulations Representing the TCS brand with excellence, transparency, and reliability WHAT TCS PROPERTY MANAGEMENT OFFERS: Competitive compensation & benefits Growth opportunities within a rapidly expanding national SFR platform Training, support, and industry-leading systems A company culture built on transparency, consistency, and treating landlords like partners Requirements RESPONSIBILITIES INCLUDE: Full-cycle management of occupied and vacant single-family homes Overseeing leasing activities, showings, move-ins, and move-outs Coordinating maintenance, managing vendors, and ensuring timely repairs Conducting routine and preventative property inspections Handling resident communication with professionalism and urgency Supporting rent collections and lease compliance Providing ownership-level reporting and updates Ensuring compliance with local Detroit and Michigan housing regulations Representing the TCS brand with excellence, transparency, and reliability\ IDEAL CANDIDATE: Experience with scattered-site or single-family rental management strongly preferred Knowledge of Detroit's neighborhoods and rental market Strong communication, organization, and follow-through Comfortable with mobile apps, photo documentation, and field-based work Reliable transportation (mileage reimbursed) Ability to juggle multiple priorities while staying calm under pressure A “get it done” mindset-solutions over excuses HOW TO APPLY: Send your resume and short introduction to: ************** Subject: Detroit SFR Manager Application
    $40k-65k yearly est. Easy Apply 48d ago
  • Assistant Property Manager

    Lucas Metropolitan Housing

    Assistant community manager job in Toledo, OH

    Assistant Property Manager Classification Title: Specialist II Reports to: Property Manager Department: Asset Management FLSA & Union Status: Hourly; Non-Exempt Union Employment Status: Full-Time Summary The primary purpose of this position is to work closely with the Property Manager in overseeing the day-to-day operations of LMHA property management offices. The incumbent is responsible for handling resident concerns and requests, leasing, annual and interim re-certifications, rent and collection of other charges, housekeeping inspections, policy compliance, including lease terminations, and performing daily office tasks. All activities must support Lucas Metropolitan Housing Authority (“LMHA” or “Authority”) mission, strategic goals, and objectives. Essential Duties and Responsibilities The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. In conjunction with the Property Manager, ensures an occupancy level of 98% or higher; provides information regarding Authority programs; refers residents to other community agencies and confers with Authority representatives regarding illegal activities, reasonable accommodations, and economic, social and physical concerns. Meets with residents and prospective residents to explain house rules, ACOP, rent procedures, and executes lease agreements with incoming residents; provides information to residents regarding Authority programs and community agencies. Maintains excellent resident communications and relations, including answering phone calls and receiving visitors to office; receives and responds to inquiries (telephone and in-person) from applicants, residents, landlords, and community organizations when appropriate. In coordination with, or in absence of Property Manager, conducts new resident orientation, including showing units, explaining lease terms, discussing resident responsibilities, including housekeeping/maintenance requirements; ensures new resident paperwork is properly completed and enters data into Elite. Responds to and works with residents to resolve problems and concerns and conducts conferences in a timely manner. Completes the annual and interim re-certifications and conducting housekeeping inspections residents and addressing issues and/or concerns. In the absence of the Property Manager, inspects grounds and leasing office as directed for appearance and marketability. Collects and processes rent payments and security deposits; reviews payments and prepares corresponding receipts; posts and updates account records; maintains notices for delinquent accounts and associated packets for court filing. Establishes and maintains filing system and clerical procedures for applications, certifications, and interims; enters and retrieves data from the system, ensuring accuracy and completeness of information. In coordination with the Maintenance Supervisor, reviews work order charges; notifies residents and forwards charges to accounting department according to policy and charge procedures. Meets all job safety requirements and all applicable OSHA/PERRP safety standards that pertain to essential functions and maintains licenses and certifications as required. Performs other duties as assigned. Education and/or Experience High School Diploma or GED equivalent and a minimum of two (2) years of experience providing administrative support and customer service. An equivalent combination of education and experience may be considered. Must possess a valid Ohio or Michigan driver's license and be insurable under the Authority's plan. Technical Skills To perform this job successfully, the employee should have strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position generally works on Authority properties, which may cause the employee to experience a range in temperatures and other weather conditions. The noise level may be loud and the environment may be more hazardous than a standard office environment. This position may be required to work with contractors as well as Authority residents. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
    $32k-53k yearly est. 60d+ ago
  • Property Manager

    Howard Hanna Real Estate Services 4.1company rating

    Assistant community manager job in Toledo, OH

    SUMMARY: Under the direction of the Director of Property Management, the Property Manager's job is to utilize knowledge and experience to effectively administer all aspects of leasing and maintenance of rental property. Duties include: procuring new business; marketing available units; maintaining healthy tenant relations; routine property inspections; and keeping accurate records. The Property Manager position consists of the following areas: Management Agreements & Owners Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return. Management Agreement - The instrument that governs the relationship between the Owner and Property Management firm which defines each party's rights and responsibilities. A thorough understanding of it is imperative. Owners' Needs - Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be. Education - Owners' needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others. Marketing Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time Determine Fair Market Rent - utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year). Listing Input - prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property. Rental Inquiries - respond promptly to all phone and email inquiries on active listings. Screening - verify applicant's rental history, income/employment and credit history to determine whether or not they qualify. Negotiate - present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner. Leases and Tenants One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through. Lease Preparation and Enforcement - explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis. Tenant Relations - swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day. Inspections Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property. Move-in Inspection - Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit's current condition, a proper inspection should be an inventory as well as a data source for the systems of the home. Routine Inspections - Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year. Move-out Inspection - A “final inspection” must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory - both for which the tenant can be charged. Maintenance and Repairs A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs. Systems of a Property - Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise. Repairs - Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be “on site” to take control of the situation. Maintenance - Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor). Contractors - Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible. Knowledge of Landlord-Tenant Law Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations. SCRA - The Servicemembers Civil Relief Act is a Federal Act that affords members of the United States Armed Forces additional rights while they are on active duty. Property Managers have both legal and moral obligations to know how this Act affects Owners and Tenants alike. Local city code - Each municipality in which we operate has its own codes regarding rental property and each Property Manager should know and adhere to the local laws that affect their business. Clients and Customers Understanding the client and customer relationship is extremely important. Knowing their rights and your duties to each is key to making good decisions every time. Client - the owner of the property is the client. A Property Manager always works in the best interest of the owner and they should not lose sight of that. Customer - the tenant in the property is the customer (they are a customer of the owner and of William E. Wood). Providing the tenant with a high level of customer service is in the best interest of our Client. Strike the Balance - A good Property Manager knows how to juggle the wants and needs of the Client while respecting the rights of the Customer. Knowledge, Skills and Abilities Required Must have valid Real Estate License in the state in which you manage property. Must have valid Drivers' License and be in possession of a vehicle for daily use. Proficiency in Microsoft Office is essential. Knowledge of basic accounting. Ability to manage time effectively. Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner. Must be physically and mentally able to perform duties. Must be able to climb stairs, be able to lift reasonable weights without limitation, and be physical able to access attics and crawl spaces of properties. Must possess a mechanical aptitude and be able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs. HowardHanna.com Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
    $36k-54k yearly est. Auto-Apply 45d ago
  • OPERATIONS - ASSISTANT PROPERTY MANAGER

    NSA Storage

    Assistant community manager job in Southfield, MI

    We are seeking to empower a highly motivated, goal focused, customer-oriented team member for the role of Part Time Assistant Property Manager. Our company is about our people and our culture, propelling us forward as a leading provider of self-storage solutions with a strong commitment to diversity and growth. As an Assistant Property Manager, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer service, and contributing to the overall success of the organization. Do you share NSA Storage core values of Compassion, Humility, Accountability, and Integrity? If you just thought, “I got this” then read on! Job Details: Salary: $16.00-$17.50 per/hour Store Address: 30320 Beck Rd Wixom, MI 48393 20945 Link Rd Southfield, MI 48033 24500 Sinacola Ct Farmington, MI 48335 Part Time up to 28 hours Essential Duties: Work Independently manage daily property operations. Provide exceptional service to customers including answering inquiries, assisting with storage needs, processing rental agreements. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Process payments, issue receipts, and manage delinquent accounts to include collection efforts. Conduct cash drawer audits and execute bank deposits as per company policies. Enforce company policies and procedures to ensure compliance with a focus on safety and maximizing units available for rent. Job Qualifications: Our employees are required to have a valid driver's license. Cash handling experience is preferred. Ability to work unsupervised. Basic computer knowledge Ability to multitask. Experience in sales Physical Requirements: Conduct property walks often during shifts. Employees will spend about 50% of their time in outdoor environments, including walking, climbing stairs and opening large doors frequently. Maintain the cleanliness and appearance of the property, including regular inspections and maintenance tasks. This may include sweeping, mopping, changing light bulbs, etc. Ability to transport lift/move items weighing up to 35 pounds. May be required to run errands for the facility and travel/commute to other store locations. Average Day: As a Part Time Assistant Property Manager, your day will be dynamic and diverse. You will start your day by preparing for opening, ensuring everything is clean and in working order, the cash drawer count is correct, and conducting a property walk through. Throughout the day, you will assist customers to help them find the right storage solutions for their needs. You will handle rental agreements, process payments, and address any concerns or issues raised by customers. In between customer interactions, you will perform regular inspections of the property, checking maintenance needs and ensuring safety and security measures are in place. Additionally, you may actively engage in virtual meetings, collaborative projects, and continued training. Your day will end with closing procedures and ensuring the property is secure. With a work/life balance that allows you to work five days a week (no Sundays) and be off work by 6pm, you will have time for personal pursuits and a fulfilling life outside of work. NSA OP, LP is an equal opportunity employer. Employment and promotional decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a covered veteran or any other basis of discrimination prohibited by applicable local, state, or federal law. No question in our application process is used for limiting or excluding any applicant's consideration for employment on such grounds. Visa sponsorship is not currently available. Only permanent residents and US citizens will be considered.
    $16-17.5 hourly 19d ago
  • Property Manager

    SROA Property Management, LLC

    Assistant community manager job in Village of Clarkston, MI

    Job Description Storage Rentals of America is hiring a Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage! Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you! We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently. Still not sure if this is for you? Here are some more details that can help you decide. What do we do exactly? Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone. What do we have to offer? Competitive pay with monthly bonuses UKG Wallet - on-demand pay option 100% paid medical coverage options for employee-only Dental and vision plans for optimal care Eight (8) paid holidays Generous Paid Time Off (PTO), increasing with years of service Paid Maternity and Parental Leave for growing families 401(k) with substantial employer match and 100% immediate vesting Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings GAP Insurance for added financial protection Employer-paid Life Insurance and Short-Term Disability coverage Long-Term Disability (LTD) coverage for added peace of mind Pet insurance - because your pets are family too Storage Discounts to help you declutter and organize Access to Voluntary Benefits for personalized coverage Learning and development opportunities to maximize your potential and excel in your career A great culture that values collaboration, innovation, and inclusivity What would you do exactly? Drive Sales Growth: Help customers to understand the products and services we have to offer. Follow-up with the ones that are still on the fence. Explain Lease Agreements and execute them when they are ready to move forward (yay!) Customer Service: Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have. Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties. It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial. Other departments are also considered customers, so you have to keep clear communication with other teams. Provide a good customer experience so they know they can count on us! Property Maintenance and Cleaning: With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers. Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment. Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go. Some Other things: Some customers like to pay with cash, so you will have to drive to the bank to make deposits. Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities. What do we need from you? You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required. A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you. Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays. You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary. You will be working alone or in a small team most of the time, so we hope that's something you look forward to it. Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required. SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
    $40k-65k yearly est. 10d ago
  • Community Association Manager (Portfolio)

    Sentry Management 4.1company rating

    Assistant community manager job in Howell, MI

    Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board's endeavors, and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we've been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected. We currently have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our Howell, MI market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors, and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals. Responsibilities Include: Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community Attend, prepare for and participate in annual and general meetings Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals Coordinate employees such as janitorial, maintenance, administrative, and others Collect all invoices and code for payment, and follow-up on monthly assessments due Serve as liaison between association boards and legal counsel Prepare manager reports and financial summaries to boards Manage the onboarding and exit of associations Applicants Must: Maintain licensing in some states Have previous Community Management Experience Be professional, organized and self-motivated Possess strong written and verbal communication skills Hold a valid license to operate a motor vehicle with a clean driving record Have a proficiency with Microsoft Office and general computer skills Benefits and Compensation: Salary commensurate with experience and qualifications Training and Support provided Comprehensive benefits package Work-life balance Sentry Management, Inc. is an equal opportunity employer
    $44k-64k yearly est. Auto-Apply 19d ago
  • Property Manager - Lead with Empathy and Drive!

    Citizen Storage Management LLC

    Assistant community manager job in Detroit, MI

    Job DescriptionProperty Manager - Citizen Storage Property Manager - Self Storage ???? (Independent Role + Bonuses!) Company Philosophy: At Citizen Storage, we understand that life's transitions, whether big or small, can be some of the most stressful moments people face. From new beginnings to unexpected challenges, we aim to be more than just a storage facility. We provide not only practical solutions but also a compassionate, steady presence to help our customers navigate these pivotal times. Your Impact: As the Property Manager, you are at the heart of our mission. You're not just helping managing a facility, you're creating a positive, meaningful difference in the lives of our customers during their times of need. By providing reliable, empathetic service, you'll ensure our clients feel supported and secure. Ideal Candidate: We're looking for someone who: Exudes warmth, empathy, and understanding in every interaction. Thrives on making a positive impact on others, especially during stressful situations. Has professional experience in customer-facing roles (e.g., service, retail, or hospitality). Is self-motivated, proactive, and thrives in independent work environments. Demonstrates exceptional organizational skills and proficiency in technology. Embraces a sales-driven mindset and can creatively market services. Core Responsibilities: Customer Experience: Build supportive, trusting relationships with clients. Be the calming presence they need by understanding their challenges and offering tailored solutions. Sales & Marketing: Drive occupancy rates using proven sales strategies and innovative marketing approaches. Help customers choose the best storage options for their needs. Operational Excellence: Manage the property efficiently by maintaining cleanliness, ensuring safety, and overseeing office administration tasks like reporting and record-keeping. Policy Enforcement: Uphold and enforce company policies to maintain a consistent and exceptional client experience. Team Collaboration: Communicate regularly with the management team to share updates, resolve issues, and contribute to company goals. Facility Management: Oversee the upkeep of the facility, including inspections and vendor coordination, to ensure the property is always in top condition. Qualifications: Exceptional communication skills with a natural ability to empathize. Proven organizational skills and attention to detail. Sales experience and a results-driven mindset. Tech-savvy and proficient in computer applications (experience with storage management software is a plus). Valid driver's license and access to reliable transportation. Flexible schedule availability, including weekends. Compensation & Benefits: Pay: $17.00 - $18.00 per hour (based on experience) Monthly Bonus Program Expected Hours: 40 hours per week. Full benefits (Medical: 80% covered, Free Dental & Vision) 401(k) with company match Paid Time Off Employee Assistance Program, Legal Services, Pet Insurance & more Why Join Us? At Citizen Storage, we don't just store belongings, we store memories, dreams, and the tools for our customers' futures. Join a team that genuinely cares about the people we serve and values the hard work and compassion of every employee. Work Environment: Flexibility for weekends and weekdays. Work in-person at a professionally managed self-storage facility. Important Info Citizen Storage is an Equal Opportunity Employer Reasonable accommodations available for individuals with disabilities Employment contingent on passing a background check and drug screen ???? Ready to grow with Citizen Storage? Apply Now!
    $17-18 hourly 4d ago
  • Community Manager

    Woda Cooper

    Assistant community manager job in Pontiac, MI

    The Hamilton and Winston Commons DUTIES/RESPONSIBILITIES Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention. Lease apartments: take telephone inquiries; greet prospects; show apartments; take applications and deposits; verify income and credit information; follow up with all prospects; and ensure that leases and annual certifications are executed and renewed on a timely basis. Maintain the community's curb appeal, ensuring it always remains welcoming and attractive. Maintain confidentiality at all times related to prospect or resident information. Maintain secure handling of rents and all monies on site, daily deposits and record keeping. Oversee the process of collecting and posting all rents, tracking collections, pursuing delinquent accounts, issuing notices to residents, and attending proceedings in court as needed. Properly screen and score rental applicants, control delinquency and promptly process bad debt files to collections. Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates. Administer the community's operating budget, including the control of monthly expenses using a budget control log, where applicable. Assemble complete and detailed credit and income information, along with necessary verification documents for prospective residents' approval and re-certification, and forward to Compliance for approval. Maintain and ensure each resident file is in compliance with all SHFA commitments and any other governmental commitments; ensure each resident file complies with any and all lender and investor commitments. Track scheduled unit inspections via unit inspection log and ensure preventative maintenance is completed. Sign off vacant units as market-ready and provide feedback/work orders needed to maintain company standard. Inspect (walk) the property daily, and schedule capital improvements and repairs, including collecting bids based on common specs and forwarding them to the Regional Manager for approval. Ensure that all financial reporting, records and paperwork are performed correctly and in a timely manner. Review capital maintenance recommendations and forward them to the Regional Manager for approval. Maintain a constant awareness of neighborhood market conditions. Ensure all residents conduct themselves per the terms of the lease and rules/regulations. Develop and implement positive resident relations programs for the property. Participate in company-sponsored continuing education and training seminars. Timely reporting of any work-related injuries to People Operations, Regional Manager, and Incident Reporting. Timely reporting of any property loss or liability-related issues for both staff members, residents, and/or guests. Read and be familiar with policies and procedures. Respond to e-mail promptly. Take required and assigned training courses in a timely manner. Learn and be able to function within company-related software. Respond to any after hours and weekend emergencies that may arise related to injuries or property damage. Effectively communicate with residents, associates and vendors. Dependable and able to report to work according to schedule and on time. Perform other related duties or training as assigned. BENEFITS We offer competitive wages and annual bonus opportunities. Benefits include: Medical, Dental and Vision Short Term Disability and Life Insurance 401k with Company Match 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP) Cell Phone Discount 12 Days Paid Time Off 8 Paid Holidays & 2 Floating Holidays! Fitness Reimbursement Professional Development Reimbursement WHO WE ARE Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 17 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance. Qualifications Required Skills and Abilities: Outgoing, friendly, and customer-oriented demeanor. Excellent interpersonal skills with good sales and customer service skills. Excellent verbal and written communication skills. Detail-oriented and organized. Demonstrated ability to lead and develop a team of associates. Understanding of laws, guidelines, and best practices of property management. Proficient in Microsoft Office Suite or related software. Travel to community locations and surrounding markets required. EDUCATION AND EXPERIENCE Must be at least 18 years old with a high school diploma or GED. Experience working in affordable housing programs including one or more of the following: LIHTC, Section 8, and HUD preferred. Experience with property management-related software a plus. Familiarity with Fair Housing laws preferred. PHYSICAL REQUIREMENTS Must possess a valid driver's license and insurance. Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants. Must be able to lift to 15 pounds at a time. Must be able to traverse a variety of properties with stairs and in a variety of weather conditions.
    $49k-84k yearly est. 19d ago
  • Regional Property Manager

    LR Management

    Assistant community manager job in Detroit, MI

    Job Description Join the fastest growing property management company in Michigan as a Regional Property Manager! LR Management is looking for a dependable and hard-working individual with previous apartment management experience to join our team. The successful candidate will be a team player, have exceptional people skills, have a positive attitude along with being self-motivated and self-directed. The Regional Property Manager is the leader and main support person for their portfolio of communities. They are directly responsible for all aspects of their communities, and are tasked with identifying potential detractors to performance and promptly addressing them. They must be able to detect, diagnose, and solve complex issues to ensure optimal operation, while providing direction for their team. Utilizing their experience and understanding, a Regional Property Manager can see trends in the market and proactively make adjustments and recommendations to our team and owners. LR Management offers an outstanding total compensation package including: Competitive compensation Employee training and certification assistance Career growth opportunities Health, vision, and dental benefits A wide selection of voluntary benefits to meet employees' individual needs 401(k) with company match 15 days of accrued PTO per year 7 paid holidays each calendar year Responsibilities include, but are not limited to: Overseeing and directing day-to-day property operations across the portfolio, including direct management of functional line managers (leasing, resident services, maintenance) Maximizing income and controling costs for each property Conducting a monthly review of financial reporting and budget variance analysis; overseeing the annual budgeting process with property managers and owners Designing and implementing competitive and effective incentive compensation programs Overseeing, developing, and implementing marketing and advertising plans across markets in conjunction with Regional Marketing Manager and Regional Leasing Manager Performing regular site visits to insure smooth functioning and organization of site offices; perform physical inspections of properties Working with the companys' corporate office to ensure that risk management practices are implemented and followed Reviewing the preventative maintenance program with managers and maintenance staff Working with property managers to recruit, retain, and develop staff at all levels Conducting discliplinary action meetings Evaluating direct reports on annual basis, or as needed Managing property contracts Overseeing the processing of work orders, payroll and invoicing Monitoring leasing and renewal activities through the revenue management system Overseeing RUBS (Ratio Utility Billing System) to ensure correct billing to tenants Monitoring AR and AP functions at property offices Monitoring internal processes of inventory control and purchasing Monitoring and assessing the make ready process and negotiate with vendors if needed Other related duties as assigned Qualifications include, but are not limited to: Bachelor's Degree in business or related degree is required; MBA is a plus but not required 6-10 years experience, latest role as Property Manager, Multi-Site Property Manager or Regional Property Manager of at least 1200 units, with scattered site experience preferred Experience managing staff of minimum 20 persons, along with maintenance department Experience in residential apartment marketing and management and knowledge of applicable laws and regulations Knowledge of established accounting and bookkeeping practices and procedures including the ability to create budgets and analyze financial statements Excellent written and verbal communication skills Ability to work independently with minimal supervision Ability to multi-task and adapt to changing priorities Must interact effectively with all levels of employees and external contacts Must work well under pressure, exercise good judgment when making decisions and handle stressful situations in a mature, professional manner Computer skills including the Microsoft Office Suite and internet usage Proficiency in Yardi is preferred
    $66k-103k yearly est. 19d ago
  • Assistant Property Manager

    Cubesmart

    Assistant community manager job in Dearborn, MI

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Assistant Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. * Some locations may require Sunday hours We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $30k-51k yearly est. Auto-Apply 8d ago

Learn more about assistant community manager jobs

How much does an assistant community manager earn in Canton, MI?

The average assistant community manager in Canton, MI earns between $17,000 and $56,000 annually. This compares to the national average assistant community manager range of $24,000 to $66,000.

Average assistant community manager salary in Canton, MI

$31,000

What are the biggest employers of Assistant Community Managers in Canton, MI?

The biggest employers of Assistant Community Managers in Canton, MI are:
  1. Kmg Prestige Inc
  2. Friedman Place
  3. YES Communities
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