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  • Assistant Property Manager

    Brennan Investment Group 4.2company rating

    Assistant community manager job in Rosemont, IL

    Hours: Full-time; Monday - Friday, 8:30AM - 5:00pm We are seeking an Assistant Property Manager to join our team at Brennan Investment Group! The Assistant Property Manager position The Assistant Property Manager position supports the asset management function of a private real estate investment firm focused on achieving outstanding risk adjusted returns through acquiring, developing and operating industrial properties on a national platform. If you're a proactive, detail-driven professional who thrives in a collaborative environment and enjoys balancing tenant relations, building operations, and administrative responsibilities, we want to hear from you! Perks: High-spirited, positive, and welcoming culture. Exceptional team-oriented environment. Beautiful modern office space within a Class-A office building. Laid-back environment, with casual dress code. Fun company events and regular gatherings such as happy hours, team outings, and more. Competitive benefits offerings. Responsibilities: Have a comprehensive understanding of structural building systems. Have a comprehensive understanding of the services performed at the building as well as applicable contract language. (i.e. Landscape, Asphalt, etc.) Assist in the RFP process when rebidding service contracts. Approve One-Time Agreements and Service contracts. Utilize Prism to perform routine building inspections; Identify deficiencies and recommend action steps. Review tenant work order billback report via Prism. Utilization, input, and maintenance of information into Prism work order program. Assist in writing the narrative section of the monthly financial report(s). Track lease options and encumbrances. Prepare tenant welcome packets and onboarding materials. Process A/P invoices (coding, entering and obtaining proper approvals). Assist in A/R process, including charges to tenant accounts and assisting in tenant rent collections. Arrange for utility transfers upon acquisition and/or disposition of an asset; also, arrange for transfers upon tenant move out or move in. Utilizing Prism and Jones software, contact existing tenants and vendors to obtain current insurance coverage, any ongoing required maintenance contracts, and emergency contact lists. Review expense coding prior to property managers' approval. Review vendor monthly statements and request outstanding invoices for processing. Assist property managers and maintenance technicians with coordination of tenant repair requests. Assist property managers with vendor contract preparation and manage/organize the completed documents. Review vendor statements; obtain outstanding invoices for processing. Assist with tenant relation activities (email blasts, events, gifts, surveys, etc.). Complete expense reports for property managers and submit for approval and processing. Prepare vendor contracts, manage/organize the completed documents and enter into property management software upon execution. Collaborate with Operations team on property tax appeal documentation and other administrative tasks related to property tax appeals. Collaborate with property managers to process lender funding packages for capital projects, tenant improvements, commissions, etc. Assist property managers on CAM reconciliations, annual budgets, and any other necessary schedules. Qualifications: Requires 1-3 years' experience in Property Administration, management, or related field and/or training. Ability to use computer software and web-based applications. Proficient knowledge of the Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook). Ability to carry out specific oral and written instructions. Execute responsibilities with a sense of urgency and follow-through. Ability to collaborate with operations, accounting and leasing team members to complete various projects and assignments. Excellent customer service and interpersonal skills. Proven ability to communicate via email with customers, vendors, and internal team members. Demonstrated ability to manage multiple projects and tasks daily with efficiency and accuracy. Ability to organize and prioritize work assignments to meet deadlines. Positive, proactive work ethic and approach. College degree preferred. Real Estate Broker License or willingness to obtain.
    $37k-54k yearly est. 20h ago
  • Associate Property Manager (Retail)

    Pine Tree 3.5company rating

    Assistant community manager job in Oakbrook Terrace, IL

    Connected by a common belief that our collective skills, knowledge, values, and vision will shape the evolution of brick-and-mortar retail, our team forms what is the commercial real estate industry's premier owner/operator/ investor of open-air retail in the United States. With decades of expertise in retail property management, accounting, asset management, leasing, acquisition, development, and marketing, we're guided by core values of collaboration, trust, diligence, and empathy to optimize and grow our portfolio through elevated, insightful, and value-driven solutions for our stakeholders. Learn more at **************** Summary of Position Pine Tree is searching for a talented, ambitious, self-directed candidate with strong customer service and problem-solving skills for the role of Associate Property Manager. Successful candidates will be motivated and excited to work at a fast-growing company with room for growth. The ideal candidate will join the Property Management team and make an immediate impact by delivering the best management, maintenance, and supervision of day-to-day operations to its shareholders. Responsibilities Assist the Property Manager in all operational aspects of a property including but not limited to maintenance, utility monitoring, tenant relations, billing, and collection, vendor contracts and relations, lease administration, code compliance, budgeting and cash disbursements. Assist in contract document preparation. Assist in scheduling regular inspections. Assist in communications to vendors, tenants, et al as necessary. Check and report on vendor insurance certificates monthly. Collect and monitor monthly tenant sales data. Ensure Pine Tree policies and procedures (or those of our partners) and the property management department are adhered to. Understand and interpret tenant leases including exclusives and prohibited uses. Develop and maintain positive relations with tenants and contractors. Along with the property manager, function as the primary resource for all property activity. Issue various tenant bills as needed. Desired Skillsets & Qualifications Relevant work experience required, preferably 1-2 years in property management or commercial real estate. Ability to effectively prioritize tasks and move seamlessly between projects as the situation requires. Ability to work in a fast-paced environment, handle multiple tasks, and work independently. Strong customer service skills. Excellent written and oral communication skills. Knowledge of property management and accounting terminology. Self-starter who can manage a broad range of responsibilities. Strong Microsoft Office (Word, Excel, and Outlook) proficiency required. Yardi software experience is a plus. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Compensation + Benefits Competitive salary, performance-based incentive, and attractive benefits including work/life balance and healthcare. Pine Tree We believe that trust, experience, humility, transparency, and responsibility should influence everything we do in business and life. As a result, we've built what we believe is the best team in the industry combining decades of experience in acquisitions, leasing, property management, development, design & construction, accounting, human resources, and marketing. Pine Tree is an equal-opportunity employer.
    $35k-46k yearly est. 1d ago
  • Community Association Manager (Portfolio Property Manager)

    Broad Shoulders Management, Inc.

    Assistant community manager job in Chicago, IL

    We have openings for a Community Association Manager ***PLEASE do not apply if you do not currently hold a Community Association Manager's (CAM) license or Real Estate Agent/Broker's license and are not currently working towards obtaining either of them*** Property/Project Management Oversee the management of buildings, including maintenance services and outside contractors/vendors Contact and place service orders with maintenance staff or other vendors/contractors Create RFPs and solicit proposals for maintenance contractors and construction projects Visit properties periodically for general inspections and to meet vendors/contractors Customer Service/Community Governance Liaison with the Board of Directors and advise them from time to time Direct contact for resident concerns/requests pertaining to building related issues and/or Association policies Send out mass communication to residents Ensure administrative document conformity to comply with Association policies Maintain knowledge of all pertinent documents (Declarations, ByLaws, Rules and Regulations, vendor contracts, etc.) Facilitate move ins/outs in accordance with Association policies (schedule, take deposits, pre/post inspections when necessary, return deposits, etc.) Prepare and fill out condominium questionnaires, 22.1 disclosures, PAL's and other sales/refinance documents Schedule and attend after hours Association meetings Financial/Administration Assist in the creation of budgets for each Association and review accounting and financial statements Monitor contracts Collect all assessments and enforce any late fees as outlined by the Association's governing documents Handle all delinquent accounts promptly and place into collections if necessary Input/maintain data into web based software; audit information. Draft/proofread notices/memos/letters Supervise administrative assistants. Provide guidance with task tracking, assignment and execution Approve and pay invoices for Associations
    $46k-75k yearly est. 4d ago
  • Community Association Manager

    Rowcal

    Assistant community manager job in Arlington Heights, IL

    Lead. Innovate. Grow. Are you ready to take charge and make an impact? RowCal is seeking a Community Association Manager who thrives on managing complex obligations, building strong HOA relationships, and driving results through collaboration. Join us at a pivotal stage of growth and unlock opportunities for career advancement as our branch expands. If you're ready to bring your HOA experience, strategic mindset, and ability to lead others as your portfolio expands, we want you on our team. Apply today and help us redefine what exceptional HOA management looks like! Location: Arlington Heights, IL - Portfolio could be anywhere from Napperville to Foxlake with the majority of the concentration in and around Arlington Heights, IL Schedule: Monday - Friday 9am - 5pm with some night meetings to meet business needs (dependent on the HOA board's needs). Role is potentially hybrid after training at the discretion of the Director of Community Management. About RowCal RowCal is a fast-growing, innovative HOA and Property Management company, bringing "The Smarter Way to HOA" to thriving communities across the United States. Focused on Our Mission "To empower, enrich and elevate HOA communities and the lives of our employees who serve them", we are committed to doing things better with a can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner who cares, collaborates and creates the best HOA experience for a community. Our core values of "trust, innovation, fun, and growth" are at the heart of everything we do. Help us transform HOA communities and make "home" extra special for the members we serve. You'll love what you do! Role and Responsibilities RowCal Community Managers are responsible for the overall management and oversight of a portfolio of community associations. At RowCal, the Community Manager is not tasked with all the coordination and execution of all services needed by the community but will act as a liaison between the association board and RowCal's supporting divisions or third-party ancillary service providers. At RowCal, we view the Community Manager as the association's "relationship manager". Ongoing Review, coordinate, and respond to homeowner ACC requests. Review and upkeep of all work orders. Oversight of covenants enforcement and issuing violations. Homeowner, Board, and association data administration in CINC Systems. Act as main point of contact for all Board communications through all channels. Administration of on-site association amenities and gate houses. Retention and administration of all association records in SharePoint and WebAxis including, but not limited to, governing documents, rules & regulations, management agreements, service contracts and proposals, homeowner and board communications, vendor communications, etc. Address and resolve all homeowner escalations. Act as liaison between Board of Directors and all RowCal supporting divisions and third-party ancillary service providers. Update and maintain the management plan in CINC Systems as necessary with board meetings, site inspections, vendor meetings, maintenance calendar, WebAxis Calendar, community events, vendor service dates, etc. Drafting and execution of all association communications including statutory notices, newsletters in coordination with the Board/committee, emergency notifications, email blasts, text blasts, etc. Daily Minimum Approval of all invoices for payment in accordance with association budget and board direction. Review and execution of action items. Review and return of voicemails and emails. Weekly Minimum Provide feedback to division Director on all RowCal supporting divisions. Review and process violations and ACC requests. Check on hold invoice status. Review and addressal of all past-due action items. Monthly Minimum Review for knowledge and accuracy of prepared financial statements including balance sheet, income statement, delinquency report, and cash disbursements. Monitor vendor and owner delinquency rates and collections process for entire portfolio. Review of open violations for compliance. Site visits of all associations (if applicable and as necessary). Preparation for, attendance at, and administration of all Board Meetings (or as often as necessary). Preparation of Board Meeting Packets according to client established timeframes to include agenda, previous minutes, monthly financials, and any supporting documentation for old & new business. Review monthly financials - look for GL code errors and other discrepancies. Attendance at all monthly management or company meetings. Review performance of all service providers and discuss areas of opportunity with representatives, as necessary. Quarterly Minimum Audit SharePoint and Web Portal to ensure all records are uploaded and properly organized. Audit Board members, maintenance items, service providers, management plan, and other information tab to ensure accuracy. Annual Minimum Preparation and drafting of annual operating and reserves budget for all associations. Preparation for, attendance at, and administration of all Annual Meetings or Membership meetings. Review and negotiation of service contracts for all associations for services such as trash service, landscaping, snow removal, pest control, utilities, or cable service, etc. Coordinate tax returns and financial review/audit (as applicable). Coordination of and attendance at all municipally required inspections such as fire/life safety, backflow, etc. Review of existing reserve study or procurement of new reserve study, as necessary. Identification and initial planning of all capital improvement projects and coordination with Board and RowCal Construction & Maintenance, Project Coordination, and Director of Management. Requirements/Skills 5 years or more experience in HOA portfolio property management required Associate or bachelor's degree preferred Strong communication and interpersonal skills Strong organizational and time management skills Ability to work in a fast-paced environment Proficient with Microsoft office Able to problem solve and work independently Must have valid driver's license and have the ability to drive around the local market on a regular basis CMCA Preferred Illinois State Community Association Manager License required Pay Range The estimated starting pay range for this role is $75,000 - $90,000 per year. This good faith estimate is based upon RowCal's typical starting pay range for this role. Actual pay range depends on many factors including each employee's qualifications and market conditions and is subject to change. Benefits In addition to offering our team members competitive pay, we offer an excellent benefits package including 401k matching, paid time off, health insurance, dental insurance and vision insurance for employees and dependents. We also offer disability insurance along with other important benefits to ensure that our workers feel respected and valued. Although we work hard, we encourage our employees to always maintain a healthy work-life balance, so they can focus on their families and pursue outside interests. We also strongly believe in community service and in making an impact at the local level. As a RowCal employee, you'll be allotted time off each year to engage in service with one of our community service partners. RowCal is an Equal Opportunity Employer, meaning we do not discriminate against any employee or applicant because of race, color, sex, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military or veteran status, or any other or any other federal, state or local protected class.
    $75k-90k yearly 2d ago
  • Regional Property Manager - Multifamily

    Hines 4.3company rating

    Assistant community manager job in Chicago, IL

    When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities Hines is continuing to grow our luxury multifamily portfolio and is looking to add experienced Regional Property Managers in Denver, Chicago, Washington DC, Baltimore, and San Francisco. As a Regional Property Manager with Hines, you will be responsible for supporting and executing company strategies related to property management operations by directing the Managers across your assigned portfolio of multifamily properties, and by implementing the policies, procedures, and practices that enable each property to meet and/or exceed budgeted financial goals and achieve operation performance objectives. Responsibilities include, but are not limited to: * Develops the annual budgets for the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and resolving gaps in the financial portfolio * Manages the financial and operational performance of the assigned portfolio, identifies, and investigates indicators of performance deficiencies or opportunities, and guides the development of appropriate action plans that correct deficiencies or maximize opportunities to ensure the portfolio meets stated goals and objectives * Provides leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices * Oversees the appropriate and adequate staffing at each community by interviewing, hiring, and training team members, and by managing their performance in accordance with company policies, values, and business practices * Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth * Lead and support property due diligence efforts including but not limited to audits, financial performance reviews, and physical inspections, ensuring accurate evaluation or acquisition or disposition opportunities * Provide recommendations and operational insights that inform underwriting assumptions and transition planning * Participation in the RFP process for new management opportunities, highlighting operational expertise and brand differentiators * Collaborate with owners, investors, and management partners to resolve escalated issues and implement best practices across the portfolio * Ensures that the appearance and physical aspects of the properties meet the established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio * Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between project team members * Ensures that all property operations in portfolio are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Management Agreements, or governing programs) * Utilizes property management software, word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents * Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information Qualifications Minimum Requirements: * High school diploma or GED from an accredited institution required * Bachelor's degree preferred * Five or more years supervisory experience in residential operations and two or more years of portfolio management * Experience with third-party management strongly preferred * Experience in Due Diligence, RFP analysis and presentations is preferred * Experience with overseeing lease up properties is a strongly preferred * Industry certifications (e.g., CPM, CAPS, CAM, etc.) preferred * Demonstrates leadership and management skills * Ability to work in a team-oriented environment * Possesses professional written and verbal communications skills * Demonstrates strong attention to detail * Working indoors 95% and outdoors 5% of time * Frequent travel required * Compensation * San Francisco - $165,000 - $ 204,000 + 20% bonus potential (depending on experience) * Washington, DC - $150,000 - $185,000 + 20% bonus potential (depending on experience) * Chicago - $145,000 - $177,000 + 20% bonus potential (depending on experience) * Denver & Baltimore - $135,000 - $167,000 + 20% bonus potential (depending on experience) * Benefits Information: ******************************************* Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.
    $150k-185k yearly Auto-Apply 60d+ ago
  • Assistant Property Manager - Ellyn Crossing

    Ti Communities 4.6company rating

    Assistant community manager job in Glendale Heights, IL

    Property: Ellyn Crossing Apartment Homes - 1,115 units (market rate) Employment Duration: Regular, Full-time Salary: $26/hour + renewal bonus + housing discount + medical + dental + vision benefits + 401k matching + PTO + paid company holidays Assistant Property Manager Grow, Lead, Impact WHO WE ARE: Ever-evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to improve lives and strengthen communities. We treat each other as family and are proud of our work in the world. About the Role Our Assistant Property Managers balance the details that make a community thrive. You ll support delinquency, reporting, and resident engagement while building the leadership skills to grow your career. What You ll Do Assist with resident accounts, rent collection, and reporting. Support leasing and retention efforts. Deliver excellent service, quickly resolving issues. Partner with the Property Manager on daily operations. Skip checks and notice deliveries Oversee bookkeeper delinquency Court appearances Assist with reporting Handle resident relations and escalated issues Renewals Assist with CapX projects What We re Looking For Organizational and administrative strengths. Great customer service and communication skills. Comfort with financial tasks and software systems. Experience in leasing/property management is a plus. TI Communities is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #RP
    $26 hourly 60d+ ago
  • Regional Property Manager

    Clear Investment Group

    Assistant community manager job in Chicago, IL

    Clear Investment Group is a boutique real estate investment firm in Chicago specializing in rehabilitating and stabilizing distressed multi-family assets. We are based in Chicago, with portfolios across the Midwest, South, and Northeast. With a focus on acquiring distressed properties, we aim to improve communities by investing in local real estate. Our companies Core Values are: Get it Done 2. Ride the Wave 3. Add Value 4. Exhibit Passion Job Title: Regional Property Manager Department: Asset Management Reports to: Director of Asset Management Job Type: 50% in office (based in Chicago Loop); 50% Travel (could vary depending on projects/needs) Compensation and Benefits Base Salary: $120,000-$150,000 commensurate with experience Eligible for year-end and performance bonuses Access to 401k Health & dental insurance Generous PTO policy Overview: We are seeking a Regional Property Manager interested in working for a growing and dynamic firm. This position oversees the firm's sub portfolios, leads on-site staff, and develops operational systems that promote each property toward stabilization. The ideal candidate is initiative-taking and drives projects through to completion. The ability to work in a fast-paced, high-stress environment is key, but so is a sense of camaraderie: our team values working collaboratively. We are looking for candidates who possess the qualities of an Ideal Team Player. We want someone who is Humble, Hungry, and Smart. Humble - someone with experience who can learn and grow Hungry - someone who wants drive results, create new standards and who constantly wants to improve Smart - someone who is people and business smart and able to collaborate well with a diverse team of people About you: Seasoned (10+ years) property manager with experience in stabilizing distressed assets (Class C); experience taking over unstabilized portfolios and/or receiverships is a must Significant leadership and management experience (5+ years) with a proven ability to recruit, train, and supervise talented property teams Proven ability to read and analyze property-level financial statements, including P&L statements and budget variances; can implement specific initiatives that improve property NOI Strong operational mind: ability to create, implement, and maintain processes for all facets of property management: collections, leasing, maintenance, and property reporting Excellent communicator; able to professionally and compassionately work with colleagues, direct reports, vendors, and residents Proficient in Microsoft Office products, including Excel, Word, and Outlook Familiarity with Yardi Voyager and RentCafe a major plus Ability to lift 50+lbs and walk-up multiple flights of stairs Core Responsibilities: Included but not limited to: Property Management Oversee the daily operations for a handful of multifamily portfolios, 300-1200 units each Monitor property performance and implement strategies to maximize occupancy and revenue. Develop, implement, and maintain processes for all facets of portfolio management: collections, leasing, maintenance, budgeting, and property reporting Coordinate with rental assistance programs: both Section 8 and other state funded programs Oversee capital improvement projects, including bidding process, coordinating with on-site staff and current residents, timeline and project management, and reporting to company leadership Lead the quoting and binding process for property-level insurance coverage Property Assessment: Conduct thorough assessments of distressed properties to identify issues and necessary repairs. Develop strategies for property improvement and stabilization. Staff Management: Hire, train, and manage all on-site, property staff: property managers, leasing agents, and maintenance crew members Conduct performance evaluations and provide ongoing feedback. Foster a positive and productive work environment. Maintenance and Repairs: Coordinate maintenance and repair activities to ensure properties meet quality standards. Supervise contractors and maintenance staff to complete necessary tasks. Implement preventive maintenance programs to reduce future issues. Communication: Maintain effective communication with property owners, stakeholders, and other relevant parties. Serve as a liaison between property management and other departments within the organization.
    $120k-150k yearly Auto-Apply 60d+ ago
  • Multi-Site Property Manager

    Marquette Management 4.0company rating

    Assistant community manager job in Chicago, IL

    Job Description Multi-Site Property Manager At Marquette, we believe in creating communities where people thrive. Our commitment to excellence, innovation, and integrity drives everything we do, from delivering exceptional resident experiences to empowering our teams. Guided by our Core Values, we foster a culture of collaboration, growth, and purpose. As a leader in property management, Marquette offers a dynamic environment where your contributions make a meaningful impact. What We're Looking For Marquette is seeking an IL - Multi-Site Property Manager to lead, mentor, and develop multiple property teams into a cohesive and high-performing portfolio. The ideal candidate is a strategic thinker and hands-on leader who thrives in a fast-paced environment and is passionate about delivering extraordinary customer service, enhancing asset value, and achieving above-market financial returns. This role requires a strong ability to align on-site operations with company objectives and act as a trusted partner to ownership and corporate leadership. The Multi-Site Property Manager will be accountable for two or more properties simultaneously, with the following responsibilities applying across all assigned communities. Typical Accountabilities Leadership & Team Development Lead, mentor, and coach teams to foster growth and succession planning. Conduct portfolio-level staff meetings and promote cross-site collaboration. Oversee hiring, staffing structures, and performance management across multiple sites. Financial & Operational Oversight Manage financial performance including budgeting, NOI optimization, expense control, and forecasting. Deliver monthly and quarterly financial/operational reports to ownership and leadership. Monitor occupancy, leasing, and renewal performance across the portfolio. Lead strategic portfolio planning and performance benchmarking. Owner & Corporate Relations Handle all owner-required reporting and participate in regular calls. Act as liaison between on-site teams, ownership, and corporate leadership. Collaborate with corporate departments (HR, Marketing, Accounting, Facilities, IT) to support site operations. Site Operations & Resident Experience Conduct regular property visits to assess performance, resident experience, and operational consistency. Ensure systems compliance, standardization, and operational efficiency across all sites. Maintain curb appeal, maintenance standards, and brand consistency. Capital & Project Management Oversee capital planning, project execution, and ROI tracking. Marketing & Growth Support marketing initiatives and rent growth strategies across the portfolio. Innovation & Strategy Champion innovation and process improvement to optimize results. Develop and monitor portfolio-level KPIs and strategic initiatives. Engagement & Representation Attend regional Property Manager meetings. Participate in Leadership Community events. Qualifications Proven experience managing multiple residential properties. Strong leadership and team development skills. Excellent financial acumen and reporting capabilities. Exceptional communication and organizational skills. Proficiency in property management systems and Microsoft Office Suite. What's in it for you? Competitive Compensation: We offer a competitive salary package that reflects your experience and expertise. Compensation Range ($120,000 - $125,000), plus bonus eligibility. Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, 401(k) with company match, and paid time off. Professional Growth: We support your professional development through continuous learning opportunities, training programs, and career advancement. Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and respected. Impactful Work: You will have the opportunity to make a significant impact on our company's success and contribute to our mission of delivering exceptional living spaces and unparalleled customer service. Come join Marquette's environment of excitement, personal fulfillment, and unique culture! Text MULTISITE at ************ to make your MARQ with Marquette. We believe in equity. We celebrate the unique backgrounds and lived experiences of our employees. We value the differences that continue to make us the most authentic versions of ourselves in our professional and personal lives. We strive to provide a safe and supportive environment where people from all walks of life can thrive, making us the best place to work, live, and invest. We want employees that will work WITH US, NOT FOR US.
    $40k-53k yearly est. 13d ago
  • Regional Property Manager- Chicago

    Education Realty Trust Inc.

    Assistant community manager job in Chicago, IL

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role is responsible for overseeing and managing the overall performance and profitability of a portfolio of properties within a designated region. This role involves developing and implementing effective property management strategies, ensuring high tenant satisfaction, and optimizing financial returns for property owners. The Regional Property Manager plays a crucial role in coordinating and leading property management teams, collaborating with various stakeholders, and maintaining a strong understanding of the real estate market trends in the region. JOB DESCRIPTION KEY RESPONSIBILITIES: * Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results. * Collaborates with CMs to ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals. * Collaborates with regional support services leaders committed to improving asset and team performance. * Takes ownership of and implements local and national operational initiatives, championing change and ensuring proper adoption of revised protocols at all properties. * Oversee and manage budgets, ensuring that financial targets are met or exceeded. * Prepare and present regular reports on property performance, financial metrics, and market trends to ownership and senior management. * Foster positive relationships with tenants and address their concerns promptly. * Implement tenant retention programs to minimize turnover and vacancy rates. * Collaborate with leasing teams to develop and implement effective marketing strategies. * Ensure optimal occupancy rates through targeted leasing efforts. * Oversee maintenance programs to ensure properties are well-maintained and in compliance with regulations. * Ensures that the appearance and physical aspects of the properties meet the Company's and owner's established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio. * Implement preventative maintenance plans to extend the life of assets. * Stay current with local, state, and federal regulations affecting property management. * Ensure properties comply with all relevant codes, laws, and regulations. * Identify and mitigate potential risks related to property management and ensure appropriate insurance coverage. * Conduct market research and analysis to identify opportunities for property improvement and stay ahead of market trends. #LI-DM1 BASIC KNOWLEDGE & QUALIFICATIONS: * Bachelor's/Master's degree from an accredited college or university preferred in Business, Real Estate. or related fields. * Proven experience in a leadership role with managing diverse properties. * Proficiency in using property management software (preferably Yardi and/or Real Page), word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents. * Strong financial acumen and analytical skills. * Excellent communication and team management skills. * In-depth knowledge of real estate laws, regulations, and market trends. * Abilities to create and manage stakeholder relationships. * 2 years of experieince in an RPM role SPECIALIZED SKILLS: * Real Estate license required in specific markets, otherwise preferred. * Industry certifications (e.g. CPM, CAPS, CAM, etc.) also preferred. The salary range for this position is $115,000- $125,000 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
    $115k-125k yearly Auto-Apply 40d ago
  • Assistant Property Manager

    Fernwood Property Management

    Assistant community manager job in Chicago, IL

    Description Fernwood Property Management was created with a singular mission-to provide superior property management services in Chicago. Our journey began with Lake Meadows Apartments, but our vision extends far beyond. Rooted in values of trust, reliability, and excellence, we're dedicated to fostering vibrant, supportive communities. We are seeking a seasoned Assistant Property Manager to join our team at Regents Park/Algonquin Apartments, a premier property within our portfolio of over 1,500 apartments on-site. This role is essential in delivering best-in-class customer service, maximizing resident satisfaction, and ensuring seamless operations.Key Responsibilities: Provide prompt and courteous service via phone, email, chat, and in person. Analyze office communications, review scorecards, and coach staff for service improvements. Assist the Property Manager in supervising the resident service team, package room team, and front desk staff. Support Resident Service and Contact Center teams with policy questions and escalations. Draft resident communications, including building announcements and alerts. Coordinate special projects such as new initiatives and capital improvements. Investigate and resolve resident complaints, issuing 10-day notices as needed. Manage online reviews, researching past work orders and resident interactions to respond appropriately. Track and ensure timely completion of work orders and service requests, keeping residents informed. Oversee the move-in and move-out process, ensuring a smooth transition for residents. Process lease-related requests, including roommate changes, sublets, storage, pet leases, and early terminations. Provide training and coverage oversight for front desk and package room staff. Ensure compliance with company policies and all applicable federal, state, and local laws. Qualifications & Experience: 5+ years of multi-family property management experience in a Class A portfolio with 700+ units is required. Positive, energetic, and customer-focused personality. Strong computer skills; experience with Salesforce preferred. Excellent verbal, written, and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Commitment to outstanding customer service and Fair Housing compliance. Preferred Certifications: Leasing License preferred. Apartment Manager certification (NAA or IREM) a plus. Performance Metrics: Resident Net Promoter Score (NPS) Renewal rate and occupancy levels Benefits & Perks: Competitive salary ($65,000 annually) + bonus eligibility Robust benefits package (Medical, Vision & Dental Insurance, 401K with Company Match) 30% Rent Discount for full-time employees Professional development & career growth opportunities Educational reimbursement Please note: All new hires must successfully complete a criminal background check and drug screening prior to employment. Reference verification and proof of work authorization in the U.S. are also required. Join Fernwood Property Management and become part of a team committed to excellence in Chicago's rental market!
    $65k yearly Auto-Apply 36d ago
  • Assistant Property Manager

    TLC Management Co 4.3company rating

    Assistant community manager job in Chicago, IL

    Job Details Plaisance Apartments - Chicago, IL Full Time $24.00 - $26.00 HourlyDescription We are looking for an experienced Residential Assistant Property Manager for our property located in Chicago's historic Hyde Park neighborhood. The ideal individual for this position is someone who is well-organized and professional with sales, marketing and financial skills. If you want to work for a company that places employee culture, satisfaction and development as a top priority, then TLC Management is exactly the employer that you are looking for. Pay range, commensurate with experience $24/hr. to $26/hr. Benefits TLC offers a comprehensive benefits program. Below are a few offered: Quarterly Bonus Eligibility Health Benefits 13 Paid Holidays (including your birthday and your work anniversary) Paid Vacation and PTO Paid Time to Volunteer Paid Maternity Leave Employer Paid Life Insurance Benefits Employer Paid Long-Term Disability Insurance Employee Assistance Program Continuing Employee Education and Development 401(K) Profit Sharing with generous company match Qualifications Requirements and Expectations At least three years of residential property management experience Availability to work Saturdays Knowledge of effective marketing, sales and closing techniques Exceptional customer service skills A proactive approach, excellent organizational skills and attention to detail Ability to work independently and collaboratively Experience with property management software (Yardi and CRM) Competency in Microsoft Office Manage day-to-day operations and leasing functions to ensure resident satisfaction Facilitate resident move-ins by negotiating leases, processing applications, and collecting applicable fees to ensure smooth process Establish and maintain a positive relationship with our residents Perform daily inspection of the property Work closely with the service team to schedule move-ins, work orders and unit turns Learn and comply with industry legal requirements, especially related to federal and local Fair Housing Laws. Comply with the company's policies and procedures Performing any other tasks as directed by the Property Manager and Vice President of Operations TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws. ABOUT US TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its residential communities. Our commitment to our residents includes adhering to high quality standards to provide our residents with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to ensure that we meet or exceed our residents' expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture is to not only provide TLC to our residents but a commitment to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.
    $24-26 hourly 56d ago
  • Assistant Property Manager

    Bickerdike Redevelopment Corporation 3.6company rating

    Assistant community manager job in Chicago, IL

    ASSISTANT PROPERTY MANAGER PAY RANGE/GRADE : $50,000 - $60,000/ yr (Commensurate w/experience) / Grade 6 ESSENTIAL FUNCTIONS : The Assistant Property Manager, under the direction of the Property Manager, is responsible for all matters related to occupancy for Bickerdike's leased Section 8 rental apartments including the resident recertification process, tenant collections and subsidy processing, as well as leasing activities. In all instances the Assistant Property Manager will perform in accordance with and be committed to the Bickerdike mission. The position requires the ability to plan, organize, and execute tasks; analyze information, make informed decisions, use critical thinking and reasoning skills, and monitor and regulate behavior and emotions. A high level of managerial, leadership and customer service skills are required. The employee in this position is regularly required to talk, hear, sit, use hands, reach with hands and arms, stand, walk, climb and lift and/or move up to 30 pounds. RESPONSIBILITIES : Ensure and carry-out all duties related to annual and interim tenant recertifications including, but not limited to: annual home inspections, follow-up inspections in cases of housekeeping violations and or failed inspections and follow-up as necessary in relation to tenant damage noted at annual inspections and file a work order with the maintenance dept. Maintain and carry-out the application and leasing process for persons seeking rental housing including, but not limited to: screening applicants for vacant units based on predetermined tenant selection criteria, preparing eligible cases to be presented to the Property Manager, showing apartments, preparing leases and move-ins and maintaining an adequate number of screened and selected cases to ensure maximum occupancy. As required and in conjunction with the Property Manager, carry-out duties related to processing of subsidy payments from HUD for the tenant subsidy portion including, but not limited to: ensure the monthly completion and successful transmission of TRACS (Tenant Rental Assistance Certification System) to the proper governmental agencies (e.g., HUD & IHDA); troubleshoot, address and report all errors in TRACS transmissions; maintain a working relationship with representatives from HUD, National Housing Compliance. As required and in conjunction with the Property Manager, carry out all duties related to special claims for vacant units including: prepare, submit and follow up special claims for vacant units in accordance with HUD and/or other relevant governmental agencies' procedures, and coordination with Leasing Agent regarding unit move out dates and other relevant information. Coordinate and ensure that all paper and electronic documents and records are maintained in accordance with all funder and regulatory requirements including tenant files, rent rolls, annual inspections, required recertification forms, Class 9 forms, etc. In conjunction with the Property Manager, carry out all matters related to unit transfers including, but not limited to: maintaining and updating transfer list, resident communication regarding transfer list, ensuring adherence to transfer policy, ensuring that lease additions and transfer files are reviewed by the Property Manager. Coordinate and carry-out processing of applications for lease additions to current resident households in accordance with the tenant selection process. Oversee and carry-out all duties related to tenant move-outs including, but not limited to: processing of all information, move out inspections, communication with Maintenance Manager and Leasing Manager for unit prep and rent up. Document tenant damage and forward information to appropriate individuals for filing of work order and billing. Oversee and report to the Property Manager all tenant and compliance related issues including: non-payment of rent, damages, complaints, and other instances of noncompliance. Staff the Tenant Appeals Committee as required. Perform other duties and special projects as assigned. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable persons with disabilities. While performing the duties of this job, the physical requirements include (but are not limited to): Prolonged periods sitting at a desk and working on a computer; standing and walking, talking and giving tours, and meeting with potential tenants. The ability to traverse a variety of properties with stairs and in a variety of weather. The ability to operate a vehicle (drive) as well as to work weekends and/or evenings on a needed basis The ability to lift and/or move 30 pounds. QUALIFICATIONS : High school diploma or GED plus 2+ years of related property management experience or an equivalent combination of training and experience. Previous work experience with HUD, LIHTC, Affordable Housing and Section 8 preferred. Must possess or obtain an Illinois Leasing Agent within 90 days of employment. A current driver's license in good standing and auto insurance required. Mut own or have access to a vehicle. Good communication, writing, organizational and interpersonal skills necessary. REPORTING RELATIONS : Under the direct supervision of the Property Manager. In the absence of this supervisor, shall report to the Regional Property Manager. POSITION CLASSIFICATION : Exempt BENEFITS: Bickerdike provides a comprehensive Benefits package that includes: Paid Time Off (PTO) Paid Holidays 401K Matching Medical Insurance Dental Insurance (HMO/PPO) Vision Insurance Long-Term and Short-Term Disability Bickerdike is an Equal Opportunity Employer Drug Free Workplace
    $50k-60k yearly Auto-Apply 38d ago
  • Regional Property Manager - Luxury Multifamily

    The Quest Organization

    Assistant community manager job in Chicago, IL

    Regional Property Manager - Luxury Multifamily (Chicago) We're seeking an experienced Regional Property Manager to oversee a portfolio of luxury and high-rise multifamily properties in Chicago. This role leads a team of Property Managers, drives operational performance, ensures high-quality resident experiences, and maintains strong owner relationships. Responsibilities: Lead, mentor, and develop a team of Property Managers; oversee hiring, training, performance, and portfolio assignments. Ensure consistent property operations, customer service standards, and compliance across all assets. Conduct regular property inspections, manage vendor relationships, and oversee maintenance, repairs, and capital projects. Review financial and operational reports, identify trends, and recommend improvements. Maintain strong communication with property owners regarding occupancy, property conditions, and financial performance. Partner with leasing, maintenance, and internal teams to streamline operations and resolve escalated issues. Ensure compliance with company policies and local regulations, including CRLTO. Qualifications: 5+ years of property management experience; high-rise or luxury experience preferred. 3-5+ years managing teams. Strong leadership, communication, and problem-solving skills. Solid understanding of maintenance operations and CRLTO requirements. Proficiency with Yardi, RentCafé, and MS Office. Property management certifications a plus.
    $58k-89k yearly est. 1d ago
  • Regional Property Manager

    Peak Midrise-Highrise Division

    Assistant community manager job in Chicago, IL

    Job DescriptionDescription: Reports To: VP of Property Management The Regional Property Manager (RPM) oversees a team of Property Managers (PM) responsible for High-rise and luxury multifamily portfolios located in Chicago. The RPM reports to VP of Property Management and will be the liaison between senior leadership and the Property Managers ensuring consistent operational standards, strong tenant and owner relationships, and overall property performance. Primary Responsibilities: Leadership and Team Development: · Supervise and develop a team of Property Managers. Communicate job expectations, goal-plan, monitor job performance, coach and provide feedback and/or work with HR to discipline as needed on a regular basis. · Encourage/assist Property Managers with professional development and continuing education. · Oversee and ensure collaboration with the Cross Street leasing team and ensure matters are being attended to in a timely manner. · Schedule and lead monthly Property Manager meetings and quarterly PM field visits. · Build positive relationships and work directly with departments heads to problem solve process issues. · Contribute actively in the hiring processes of new staff providing oversight to human resources. Participate in new employee onboarding, training and development efforts. Encourage personal growth opportunities. · Participate actively in promotions and role/position change discussions, as well as the allocation/re-allocation of PM portfolios. · Communicate with staff and other departments about changes to accounts. · Develop, coordinate, and re-enforce proper use of systems, reports, policies, processes, and procedures. · Sets department strategy, goals, metrics/measures, create operational efficiencies, standard processes and procedures, and evaluate performance to goals. Tenant Relations: · Oversee the property managers' ability to investigate, analyze, and resolve quality and customer service issues with tenants, owners, and other departments · Support Property Managers in delivering consistent, high-quality resident experiences up to company standards. · Reinforce customer service best practices across the portfolio. Facilities and Operations: · Conduct regular property inspections to ensure building quality, safety, and maintenance standards. · Oversee vendor management, including contract negotiation and performance evaluation. · Coordinate with maintenance teams to resolve escalated issues, schedule repairs and resolve emergency maintenance issues in a timely manner. · Coordinates with contractors to assess problems and make needed repairs. · Manage capital repair and improvement projects. Financial Oversight: · Collaborate with the VP of Property Management to set strategic goals and objectives for the department by gathering business, financial, and operational information; identify and evaluate trends and options; choose course of action needed for improvement(s) and set performance rewards and measures/metrics. · Review summary reports for all properties (provided by the Property Managers) regularly and provide feedback as well as recommend management improvement(s). · Create profitability metrics at the department, individual PM and individual property/client portfolio levels. Owner Relations: · Communicates and builds a strong relationship bond with owners. · Actively maintains an open dialogue with property owner on vacancies, tenants, physical condition of property, personnel, and financial issues. · Works with upper management to discuss portfolio and gain insights for performance. · Interact with new clients, providing insight into workable solutions, for leasing and resident services. Other Duties: · Network with Peak's internal teams such as leasing agents and coordinators to share best practices and enhance operational efficiency. · Ensure compliance with Peak Properties company policy, as well as federal and local regulations. · Attend Peak meetings and contribute to cross-departmental initiatives. · Perform additional duties as assigned by Management. Qualifications: · Minimum of 5 years Property Management experience (high-rise or luxury portfolio experience preferred). · Minimum of 3-5 years managing a team and/or office required. · Demonstrated capability to manage, supervise and develop staff and resolve personnel issues. · Property management certification and/or licensure (a plus). · Strong knowledge of and experience with property maintenance required. · Strong knowledge of the Chicago Residential Landlord Tenant Ordinance (i.e. CRLTO) required. · Some commercial property management experience preferred. · Strong leadership and interpersonal skills. · Strong risk management skills and ability to think like a building owner. · Strong performance, supervision, and quality management skills. · Advanced ability to communicate effectively (in verbal and written form). · Familiarity with property management software systems such as Yardi and RentCafé. · Proficient in MS Office (i.e. Word, Excel, Outlook). · Strategic/critical thinking and problem solving. · Ability to work well independently and with others, multi-task, be resilient and respond well to change, work well under pressure, be open minded and creative. Availability and Work Hours: · Must be available to handle requests as needed outside of normal business hours. Must be available to handle emergencies 24/7. · Ability to access emails on weekends and be available to resolve issues as needed. Physical Requirements: · Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. · Requires the ability to move within different areas of properties, stand, sit, walk up/down stairs for periods of time. · Must have a car and a valid driver's license. · 30% travel Requirements:
    $58k-89k yearly est. 29d ago
  • Assistant Property Manager

    East Lake Management 4.2company rating

    Assistant community manager job in Chicago, IL

    Maintain a professional image and attitude in keeping the objective of the company and residents' welfare. Prepare and maintain complete resident files. Maintain general office files. Assist in advertising preparation for Market Limits. Type letters and memos. Assist in showing units and screening applicants. Assist in scheduling vacant units for refurbishing and occupancy. Assist in maintenance work order system and in following purchase order procedures. Assist in maintaining the required purchase order logs for each property. Prepare late notices and notices to pay rent. Order office supplies within established budgeted guidelines. Maintain tickler files for annual apartment inspections. Assist in keeping the apartment condition and status chart up to date. Assist in typing or maintaining monthly/weekly reports and analyses. Assist in collection of rents and preparation of receipts and deposits to the Corporate office. Assist in adherence to Employee Handbooks. Work with Attorney and Manager regarding legal proceedings. Assisting in maintaining all required inventories for project supplies and equipment Maintain records of rental levels of comparable units in surrounding areas. Answer the phone pleasantly and professionally. Maintain courteous communication with residents, applicants, and representatives of other companies. QUALIFICATIONS Strong organization skills. High School education. Accurate typing. Accurate use of adding machine and other office equipment. Full-time secretarial experience (related field preferred). Well groomed. Ability to work well with and understand the problems of residents. Ability to assist the Manager in his/her duties. Capable of assisting in the performance of the Manager's duties in his/her absence.
    $38k-55k yearly est. Auto-Apply 60d+ ago
  • Assistant Property Manager - Chicago, IL

    Upholdings

    Assistant community manager job in Chicago, IL

    Part-time Description KEY DUTIES AND RESPONSIBILITIES: Conduct all business in accordance with the UPA, LLC policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to apartments. Implement Blended Management systems by collaborating with and maintaining ongoing communications with the Service Coordinator and Service Providers onsite. Provide written reports documenting meetings/communications with services to include but are not limited to site activities, systems in place to encourage tenant lease compliance and foster resident responsibility. Implement scheduled meetings with the Service Contractors regarding tenant lease compliance, work request and inspections, and compliance with their service plan. Manage additional site staff including janitor, community builder, etc. Host and coordinate tenant meetings and activities to foster an environment of community; attend community meetings and trainings to assist in creating a healthy community for Westhaven tenants. Under supervision of the Regional Supervisor or Director, the Assistant Property Manager will draft annual budgets for each upcoming calendar year and be responsible for staying within the established budget guidelines throughout the year. Review Age Receivables and work with tenants and services to reduce them. Ensure the tenant ledgers are updated and all adjustments are submitted monthly. Ensure property remains fully occupied and that vacancies are filled in a timely manner, including engaging rental assistance administrators and referral sources required for unit mix compliance. Work with the Compliance Manager to ensure tenant files remain in compliance with governing documents. Ensure annual recerts are conducted timely. Prepare for annual inspections and coordinate with maintenance/services to ensure units pass inspections with oversight and funding agencies. Coordinate with maintenance and make-ready all units after move-out, and monitor all onsite maintenance activities. Ensure that all rents are collected when due and posted in a timely manner. Make sure that all bank deposits are made immediately and are reported in Skyline on a daily basis. Ensure delinquency notices are administered monthly and upon the expiration date on the notice, the delinquent tenants are submitted to the Attorney for eviction. Report all liability and property incidents to the Corporate Office immediately. Ensure that all workers compensation claims are reported and proper paperwork is completed. Performs any additional duties as assigned by the Regional Supervisor and Director. Requirements REQUIRED SKILLS & ABILITIES: Strong writing skills, Processing/On-Site Rental System/Spreadsheet (Must be proficient with a calculator) MINIMUM QUALIFICATIONS: - Minimum of 3-5 years of experience in Property Management with LIHTC practices - Supervision of site operations experience a plus - Tax Credits, Certified Occupancy Specialist, or preferred Blended Occupancy Specialist certification prefered WORK HOURS: 40 hours per week. Must be available on weekends for meetings, staffing needs and emergencies.
    $34k-54k yearly est. 60d+ ago
  • Assistant Property Manager

    Lynd Acquisition Group

    Assistant community manager job in Willow Springs, IL

    The Assistant Property Manager reports to and is responsible for assisting the Property Manager. Primary responsibilities include operational goals, generating satisfactory cash flow, customer service with current and prospective residents; leasing apartments; office management, and support. DUTIES/RESPONSIBILITIES In the absence of the Property Manager, the Assistant Property Manager oversees the office and shall become responsible for all funds pertaining to the property and must ensure daily bank deposits are made. Supports, coordinates, and facilitates leasing, resident retention, concessions, and customer service activities. Performs leasing of units, including generating traffic and responding to telephone and internet inquiries. Interacts with prospective residents by providing tours, qualifying prospects, and closing sales by obtaining rental applications and deposits. Negotiates new leases and renewals per specifications of the property owner and Property Manager. Maintains resident files. Ensures timely move-in for new residents. Always displays a friendly and courteous attitude towards residents, clients, and guests. Maintains and promotes a positive attitude with other employees. Contributes and acts as a team player. Provides satisfactory results to current residents regarding maintenance requests, resident call-backs to check on maintenance work performed, assists with ordering parts, supplies, and services within budget. Returns after-hour calls duties as required. Collects rent from residents and posts into RealPage OneSite. Gathers information and completes reports in a timely manner, including computation reports, move-out reports, vacancy reports, traffic reports, market surveys, and weekly activity reports. Contacts delinquent residents and communicates late notices and eviction notices. Adheres to company policies and procedures if rent is not received within a specified period. Distributes renewal notices to current residents. Assists with resolving resident issues and complaints. Assists with planning and attends social and other community events for residents. Ensures adherence to policies and safety rules; complies with policies for reporting incidents. May inspect vacated units to assess needed repairs and replacement. Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and ensure quality property aesthetics. Completes paperwork and follows processes for households with rental assistance vouchers, when applicable. Process purchase orders and invoices and send them to accounting. Always display a friendly and courteous attitude with other employees. Never confronts a supervisor or other employee in front of residents. Performs other job duties as assigned by the Property Manager or operations to meet the needs of the business. Must abide by Standard Operating Procedures (SOP) for rent collections. SKILLS/ABILITIES Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing. Sales knowledge, skills, and ability to sell products and services to existing customers. Generates traffic for prospective residents, makes appointments with prospects, qualifies prospects, and sells them on the merit of the property to close the lease. Processes lease applications and all paperwork associated with generating a lease. Customer service and conflict resolutions skills to overcome objections and resolve issues. Knowledge of general bookkeeping, accounting practices, and property management business procedures. Organizational skills to maintain records and schedules. Skill and ability to communicate verbally, clearly, concisely, and in writing. Proficiency with Microsoft Office applications (MS Word, Excel, Outlook, and PowerPoint). Ability to learn and operate RealPage OneSite. Ability to maintain confidentiality and maintain appropriate discretion. ADMINISTRATIVE REQUIREMENTS Ensures adherence to policies and safety rules; complies with policies for reporting incidents. Adheres to a varied work schedule, including weekends and some holidays, as required due to business necessity. Attends and participates in training programs and events. Performs other related duties as assigned to meet the needs of the business. Assists with marketing efforts in the community to promote positive awareness of the property and increase the traffic of prospective residents. Promotes positive resident relations and provides customer service and responsiveness to resident needs and concerns. AFFORDABLE HOUSING DUTIES AND RESPONSIBILITIES Operates the property in compliance with regulatory agency, lender, investor, and other applicable compliance requirements. Comply with standards for affirmative marketing, including proper completion and maintenance of the Affirmative Fair Housing Marketing Plan (AFHMP) HUD 935.2. Market to agencies identified in the AFHMP as well as maintaining availability information with local housing authorities and commercial publications. Maintain AFHMP Binder. Ensures resident files, certifications, and re-certifications are completed accurately and timely. Ensures that all applications qualify in reference to the Rental Criteria specific to the assigned property. Ensures that all application paperwork is completed and complies with the requirements of the project's programs. Prepares for and passes file audits, physical inspections of units and buildings, and/or management and occupancy reviews. Lease to households that meet the assigned property's income restrictions, rental criteria and when applicable HUD guidelines. Review and update as necessary the Unit Status Report in comparison to tenant lease files to ensure information accuracy. Oversee and maintain all new lease and lease renewal practices according to HUD guidelines inclusive of the certification and verification process; process annual recertification and tenant notification documentation at 120, 90, and 60-day increments; process interims as required if assigned to a HUD governed property. Ensure property maintains it applicable fractions and set aside requirements identified in the property LURA if assigned to a Tax Credit property. Perform supportive service as outlined in the properties LURA and maintain proper documentation; assist as needed with the planning and implementation of social services programs. Programs should be coordinated with the social services provider. Maintain Supportive Service Binder. Assist Property Manager in audit preparation and ensure on-site compliance on all corrections. Handle recordkeeping and reporting responsibilities in accordance with the HUD/TC/ADHP/HOME/Bond regulations. Maintain all resident files per HUD/TC/ADHP/HOME/Bond guidelines. Prepare for, respond to, and oversee corrections needed to meet requirements for all Management Reviews if assigned to a HUD governed property. Ensure all physical deficiencies are corrected per violation/inspection notices so that subsidy may be reinstated, or findings corrected. Oversee REAC/UPCS inspections including preparation for and corrections to deficiencies noted on findings report. Maintain waiting and transfer list per HUD/CA/TC guidelines. Regularly seeks to understand and anticipate resident needs. Inspects property two-three times per week including periodic visits to all residents. Assist new resident moving in by notifying them of community procedures, parking, hours, night access, mail, etc. Ensure that residents are provided with a clean and well-maintained home. Along with Property Performance Review (PPR) completes quarterly unit inspections to identify, report, and prevent REAC inspection deficiencies. Properly coordinates the administration of supportive services with the Social Service Provider to ensure resident support. Maintains a proper Wait List in accordance with HUD/State Monitoring Agency guidelines when applicable. EDUCATION AND EXPERIENCE High school diploma/GED; or two to three years related experience in property management, leasing, and/or hospitality or related experience in customer service industry, sales/marketing, or an equivalent combination of education and experience Two-years of affordable housing property management experience overseeing a busy complex and staff that includes responsibility for financial and operational results, HUD/TC/AHDP/HOME/Bond administration, and staff supervision to ensure compliance with site-specific programs. Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project Based Affordable Housing; Strong knowledge of Tax Credit/AHDP/HOME/Bond polices for Tax Credit/AHDP/HOME/Bond Properties. Thorough and current knowledge of the most recent version of the 4350. Knowledge of HUD Secure Systems; TRACS, IMAX, EIV on a HUD governed property. Excellent customer service skills and the ability to develop a rapport with the residents, community staff and HUD administrator/State Monitoring Agency. COS Certification on a HUD governed property. Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. Lynd Management Group, LLC participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster. Lynd Management Group, LLC will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
    $34k-54k yearly est. Auto-Apply 11d ago
  • Part- Time Community Manager - Graceview Apartments

    Hayesgibson

    Assistant community manager job in Lemont, IL

    Requirements Join Our Team as a Part-Time Community Manager! Are you a passionate, creative, and organized individual with a knack for building vibrant communities? We're looking for a dynamic Community Manager to join our team full-time and help us foster engagement and connection within our growing community. What You'll Do: Engage & Inspire: Cultivate a positive and active community through engaging content, events, and interactions. Strategize & Implement: Develop and execute community strategies that drive growth and participation. Collaborate & Lead: Work closely with cross-functional teams to enhance community experiences and feedback. Monitor & Report: Track community metrics and provide insights to continuously improve our approach. What We're Looking For: Passion for Community Building: You have a genuine interest in creating meaningful connections and fostering an inclusive environment. Strong Communication Skills: Your ability to connect with people and convey messages effectively sets you apart. Organizational Excellence: You thrive in managing multiple projects and details with a proactive attitude. Experience in Community Management: Previous experience in a similar role or field is highly desirable. Work Hours & Benefits: Hours: Monday to Friday, 9AM - 2 PM with flexibility. (25 hours per week) Benefits: We offer holidays off. Compensation: Up to $25 per hour, BOE, with bonus incentives. Why Join Us? Impactful Role: Play a key part in shaping our community and making a difference. Innovative Environment: Work in a dynamic and supportive team where your ideas are valued. Growth Opportunities: Benefit from professional development and career advancement. Do you have a limitation that may require assistance in completing application paperwork? If your answer is yes, please contact us so we can support you through the process: Email: ****************** Phone: ************ At Hayes Gibson, we are committed to providing an accessible and inclusive application experience for all candidates. If you're ready to take on a role that's as rewarding as it is exciting, we want to hear from you! Apply now to become a cornerstone of our community and help us grow and thrive together. Apply Today and Start Your New Adventure!
    $25 hourly Easy Apply 3d ago
  • Part- Time Community Manager - Graceview Apartments

    Hayes Gibson Property Services

    Assistant community manager job in Lemont, IL

    Job DescriptionDescription: Principal Objectives of the Community Manager Property Management: The Community Manager (CM) leads and supervises property operations, financial activities, regulatory compliance, and guides interactions with all stakeholders - residents, HGPS corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers on the property. The CM possesses a passion for customer service that inspires associates and vendors to deliver the highest quality product, comprehensive services, respect, and hospitality HGPS customers expect. Client Service: The CM is responsible for ensuring the delivery of excellent client service. #ZR Requirements: Join Our Team as a Part-Time Community Manager! Are you a passionate, creative, and organized individual with a knack for building vibrant communities? We're looking for a dynamic Community Manager to join our team full-time and help us foster engagement and connection within our growing community. What You'll Do: Engage & Inspire: Cultivate a positive and active community through engaging content, events, and interactions. Strategize & Implement: Develop and execute community strategies that drive growth and participation. Collaborate & Lead: Work closely with cross-functional teams to enhance community experiences and feedback. Monitor & Report: Track community metrics and provide insights to continuously improve our approach. What We're Looking For: Passion for Community Building: You have a genuine interest in creating meaningful connections and fostering an inclusive environment. Strong Communication Skills: Your ability to connect with people and convey messages effectively sets you apart. Organizational Excellence: You thrive in managing multiple projects and details with a proactive attitude. Experience in Community Management: Previous experience in a similar role or field is highly desirable. Work Hours & Benefits: Hours: Monday to Friday, 9AM - 2 PM with flexibility. (25 hours per week) Benefits: We offer holidays off. Compensation: Up to $25 per hour, BOE, with bonus incentives. Why Join Us? Impactful Role: Play a key part in shaping our community and making a difference. Innovative Environment: Work in a dynamic and supportive team where your ideas are valued. Growth Opportunities: Benefit from professional development and career advancement. Do you have a limitation that may require assistance in completing application paperwork? If your answer is yes, please contact us so we can support you through the process: Email: ****************** Phone: ************ At Hayes Gibson, we are committed to providing an accessible and inclusive application experience for all candidates. If you're ready to take on a role that's as rewarding as it is exciting, we want to hear from you! Apply now to become a cornerstone of our community and help us grow and thrive together. Apply Today and Start Your New Adventure!
    $25 hourly Easy Apply 3d ago
  • Assistant Property Manager

    Cubesmart

    Assistant community manager job in Crete, IL

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Assistant Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. * Some locations may require Sunday hours Compensation: $17.00 - $18.00 per hour depending on experience plus bonus opportunities We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $17-18 hourly Auto-Apply 13d ago

Learn more about assistant community manager jobs

How much does an assistant community manager earn in Gary, IN?

The average assistant community manager in Gary, IN earns between $17,000 and $51,000 annually. This compares to the national average assistant community manager range of $24,000 to $66,000.

Average assistant community manager salary in Gary, IN

$30,000
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