Assistant community manager jobs in Rochester, NY

General Description Responsible for all aspects for marketing and leasing apartments and handling the compliance administration for housing programs, lease renewals, recertifications, weekly reports and support/back up for the Community Manager with office administration tasks. Will work to minimize vacancies, quickly lease apartments, promote good working resident and public relations, assure program compliance and perform clerical duties as required. Position Details Full-time Non Exempt 40 Hours per Week Monday - Friday 8:30 AM - 5:00 PM Job Description Assist with marketing apartments through various digital advertising platforms and regular community outreach. Create and execute resident retention events and new prospect events to help drive traffic to the property. Assist with maintaining property social media pages. Work closely with resident prospects - provide apartment tours. Prepare, process and sign all leases and related forms for all units. Work with maintenance team to communicate daily work orders, turn over instruction and regular property maintenance. Collect rents and handle delinquent accounts in a timely and efficient manner. Receive and process service requests. Perform move in inspections and generate applicable work orders as required. Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists. Ensure that residents are provided with a clean well-maintained community. Perform any necessary touch up cleaning that may be needed when you first arrive (all common areas, entry and model). Work effectively with staff, residents, applicants and visitors. Report accidents and emergency situations to the Community Manager immediately. Perform administration tasks such as follow up on resident and prospect emails, process invoices, process rent checks, etc. Complete regular and special reports and duties as directed by Community Manager. Adhere to all Company personnel directives as per the manual of policies and procedures. Assist other members of the property team as directed or needed. Support/back up the Community Manager when needed. Perform Emergency on-call duties as required or assigned. May be required to assist at other Conifer locations as needed Other site job-related duties, projects as assigned. Physical attendance at assigned work location during scheduled hours is essential. Experience Minimum 1-3+ year's prior experience in apartment housing with affordable housing/Tax Credit, RD, HUD programs a plus. Compliance experience (LIHTC, HUD-Section 8, other) preferred or willing to train. Prior leasing, marketing, event planning, customer service experience helpful, with ability to provide residents and prospects with excellent customer service. Strong MSOffice skills (Word, Excel, PowerPoint, Outlook). Yardi, Boston Post or other property management, housing software experience helpful or will train. Some accounting/bookkeeping experience or math aptitude needed to assist with rent reporting, collections, variances. Prior office support/clerical experience needed; ability to keep accurate records. Education Degree: AAS Degree or some college preferred High School Diploma or Equivalent required. Certification Preferred or willing to obtain: COS (Certified Occupancy Specialist) LIHTC (Low Income Housing Tax Credit) Requirements + Excellent interpersonal and customer service skills. + Demonstrated excellent written/oral communication skills. + Ability to exercise good business professionalism and business judgment at all times. + Strong organizational, time management, and multi-tasking skills; flexible to change projects as needed. + Detail-oriented; ability to meet all required deadlines. + Resourceful; effective problem-solving skills. + Flexibility - able to prioritize projects and adapt work projects quickly when needed. + Able to work both independently and a team. + Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives. Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program. The pay range for this position is $21.00 - $25.00 per hour. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses. APPLY TODAY via our website link: **************************** com complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team! Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran Salary Description $21.00 - $25.00

Job Description Property Manager Rochester, New York Insero Talent Solutions has partnered with a growing real estate and development company in search of a Residential Property Manager. The Property Manager to oversee the day-to-day operations of a market-rate residential community with capacity for 300+ beds. This role is responsible for ensuring strong financial performance, high resident satisfaction, operational excellence, and compliance with all applicable regulations. The ideal candidate brings a hands-on management style, strong leadership capabilities, and a commitment to delivering a high-quality resident experience. Responsibilities: Property Operations & Leadership Oversee daily operations of the residential property, ensuring efficient and professional management of all on-site activities Lead, coach, and supervise on-site staff, including leasing, maintenance, and administrative personnel Establish priorities, workflows, and performance expectations to ensure operational excellence Leasing & Resident Relations Oversee leasing activity for market-rate units, including marketing strategies, application processing, and lease execution Serve as the primary point of contact for resident concerns, escalations, and conflict resolution Foster a positive community atmosphere while maintaining consistent enforcement of policies and procedures Financial & Administrative Management Manage operating budgets, rent collections, expense control, and financial reporting Review and approve invoices, contracts, and vendor payments Monitor occupancy, renewals, and rent growth to support revenue and asset performance Maintenance & Asset Care Coordinate maintenance operations to ensure timely completion of work orders and preventative maintenance Conduct regular property inspections to ensure cleanliness, safety, and curb appeal Partner with vendors and contractors to maintain the physical condition of the property Compliance & Risk Management Ensure compliance with all local, state, and federal regulations, as well as company policies Maintain accurate property records, resident files, and reporting documentation Address safety concerns promptly and proactively mitigate risk Requirements: Associate's degree preferred; equivalent experience will be considered Minimum of 5 years of residential property management experience (market-rate apartment experience strongly preferred) Proven ability to manage large residential communities or high-unit-count properties Strong financial acumen, including budgeting and operational reporting Excellent communication skills, both written and verbal Highly organized, detail-oriented, and capable of managing multiple priorities Professional, customer-focused approach with strong problem-solving skills Proficiency with property management software and standard office technology

Are you a motivated, self-starter in the Property Management industry? Do you love directing and coordinating property and facilities management activities? If so, we want you on the Ciminelli team! Ciminelli Real Estate Corporation is hiring an organized and diligent Property Manager to join our growing, and reputable Property Management team. This role works collaboratively with internal and external parties in the full scope management of an assigned portfolio of properties. Our promise to you: A close-knit culture where leaders are visible and accessible Ample learning opportunities to grow in your career while contributing to growing our business Autonomy and empowerment to find innovative solutions to problems Commitment to the betterment of the communities where we live and work An environment supportive of strong work/life balance Great benefits and resources for employees and their families What we ask of you: Ensure thorough understand of the assigned portfolio of properties, helping to maintain high occupancy and tenant satisfaction. Serve as the primary point of contact for tenants, addressing all concerns promptly, managing tenant expectations by providing clear communication, realistic timelines, and transparency about available services. Conduct regular property inspections and coordinate with maintenance team to ensure all systems are functioning optimally, addressing any issues swiftly to minimize disruption to tenants. Manage full scope of the properties including financial reporting, budgets, and working collaboratively with Brokerage Agents and Project Managers to oversee completion of client move-ins, property improvements, and tenant build outs. Desired experience: 3+ years of property management experience, required. Bachelor's Degree, preferred. High School Diploma, or equivalent, required. Driver's license and Auto Insurance Frequent travel in throughout CNY, required. Embrace and embody Ciminelli's Core Values: Desire to Grow, Every Voice is Valued, Team Above Self, Above and Beyond Work Ethic, Unwilling to Fail, and Great Business Sense Compensation: The anticipated base rate of pay for this position is $80,000-$90,000 per year. Base rate of pay is determined by a number of critical factors, including but not limited to: required experience, skill set needed, and financial and people management scope. Equal Employment Opportunity is a priority for Ciminelli. Employment is based upon personal capabilities and qualifications without discrimination on the basis of race, color, creed, religion, sex, national origin, age, disability, marital status, citizenship status, military status, sexual orientation, victims of domestic violence, protected veterans status, gender identity, genetic information, genetic predisposition or carrier status and any other category protected by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This includes compensation based upon external and internal job worth in order to provide fair and competitive wages to employees. All employees of Ciminelli Real Estate Corporation will be required to complete a drug screening and criminal background check as a condition of employment.

About the Opportunity Mark IV Enterprises seeks an experienced, highly motivated, energetic, and results-oriented Lease Up/Property Manager to join our team for a new premier living development. You will be a key player in driving occupancy for our new community from the ground up, focusing on marketing, generating leads, and closing leases to ensure a successful and timely launch. This is a fast-paced role that requires a strong sales orientation and excellent customer service skills. The ideal candidate combines operational expertise with an outgoing, confident presence and a commitment to delivering an exceptional living environment. Salary: $80-90k base plus commissions What You'll Do The Lease Up/Property Manager will spearhead and control the pre-leasing to meet required goals, execute daily operations to ensure efficient management, high occupancy, regulatory compliance, and exceptional service delivery. This position plays a key role in resident satisfaction, property presentation, and community engagement while ensuring adherence to company policies and housing regulations. Drive Leasing Efforts: Proactively generate leads, conduct informative property tours (virtual and in-person), and follow up with prospects to close sales and secure leases quickly. Build meaningful connections within the community by actively participating in local meetings, networking groups, and outreach initiatives. This includes representing the property at organizations such as the Chamber of Commerce, senior centers, local businesses, and civic groups to support brand awareness and resident engagement. Drive leasing performance and occupancy strategies while maintaining a strong market presence Operations Management: Oversee daily operations to ensure a seamless, well-managed, and beautifully maintained community. Drive leasing performance and occupancy Build and maintain exceptional resident relationships with a concierge-level approach Lead and mentor onsite team members, fostering a culture of accountability, excellence and hospitality. Implement and monitor policies, compliance requirements, and resident satisfaction initiatives. Monitor financial performance, rent collection, renewals, and vendor service. Partner with maintenance teams to ensure timely, high-quality service and upkeep Qualifications Experienced in property management and/or real estate sales with the ability to show prior lease-up success with market rate/conventional properties Professional, poised, and confident working with high-expectation clientele Eager and willing to work flexible hours including evenings and weekends, especially during peak lease-up and turnover periods Active with social media and able to showcase plans and successes Results-driven with strong communication, organizational, and leadership skills Skilled in conflict resolution, service recovery, and delivering elevated customer service Tech-savvy and comfortable using property management and CRM platforms Strong sales, customer service, and communication and relationship skills are essential Outgoing and confident, comfortably representing the property in the community and building strong public relationships What We Offer Competitive salary plus performance incentives Comprehensive benefits package Opportunities for career growth and ongoing professional development The chance to lead a stunning community where excellence isn't just expected - it's the standard Who We Are Mark IV is shaping the future of Rochester. With thousands of homes and apartments, senior living communities, and over a million square feet of commercial space, we're driving growth and creating places where people and businesses thrive. Family-owned and deeply rooted in the region, we combine long-standing stability with forward-thinking innovation. Our team works across residential, commercial, and community projects using modern tools, collaboration, and craftsmanship to deliver results. Join Mark IV and build more than a career-help build the next chapter of Rochester's communities.

The Property Manager is responsible for daily operations of the property including maintenance & upkeep, leasing, billing, and compliance. This position will manage activities surrounding resident services, and retention activity to achieve financial goals. The Property Manager works to establish and maintain positive, productive relationships with internal and external stakeholders. Essential Functions Operations: Oversees and directs day-to-day property operations of assigned properties. Completes and submits all required reports by due dates. Responsible for the coordination of all tenant related activities and record keeping necessary to maintain the financial viability of the property. Responsible for renewal and annual recertification process for residents and documents reasons for non-renewals. Monitors leasing/renewal/recertification activities through Yardi software system. Responsible for leasing activities, such as move-in certifications, annual recertification, and lease renewals. Prepares new leases and secures tenant signatures. Prepares re-certifications, lease renewals, interim adjustments, and other documents. Certifies and conducts interviews with potential tenants from a waitlist of candidates. Maintains compliance with all funding and agency requirements by collecting proper documentation. Responsible for inspections as to condition prior to leasing to ensure that units are being maintained according to tax credit required housing quality standards. Ensures maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis. Responsible for ensuring residents adhere to the lease rules and regulations and assists with issuing lease violations as necessary. Keeps legible records on each individual client. Documents and reports all issues to supervisor. Recommends cases of non-compliance to Regional Property Manager and resolves as necessary. Receives and responds to tenant or applicant inquiries by phone, email, or in-person visit. Responsible for documenting and addressing residents' complaints associated with property issues. Resolves problems as able and escalates issues to the Regional Property Manager as necessary. Responsible for marketing efforts to prospective residents to ensure occupancy goals. Responds to emails throughout the day. Financial: Maintain occupancy of sites at 95% or higher. Maintain receivables at 90% or higher. Ensure satisfactory finding at all file audits and physical inspections. Ensures compliance with annual requirements for documentation of income and asset certification. Assists residents with move in procedures including documentation, policies and procedures. Manages and monitors accounts receivable, following up with tenants to resolve delinquency issues as needed. Generates and analyzes reports to track and resolve outstanding issues including financials, service requests, compliance, and overall operations. Reviews delinquency report and sends notices for nonpayment of rent and other violations. Responds and resolves resident complaints associated with property issues. Manages budget, processes invoices, and the coordination of rent collection activities. Processes accounts payable including validating invoices, coding transactions, posting to the accounting system, and submitting for approval. Prepares and submits annual budget to Finance. Maximizes income and controls costs for each property. Responsible for monthly review of financial reporting and budget variance analysis. Ensures all needed contracts are in place and current. Supervisory Duties: Reviews and approves employee's timecards and manages time off requests. Recruits, interviews, recommends candidates for hire, and manages the transfers, promotions, and performance management processes for up to three direct reports. Assigns, instructs, and directs the work of staff. Provides training and guidance related to processes, procedures, goals, and standards. Prepares performance evaluation documentation; reviews and conducts performance evaluation meetings. Other Duties Assists with eviction process as needed. Inspects units upon vacancy and documents inspection results to determine deposit refund. Responsible for ensuring tax credits are issued to limited partner investors and meets all related compliance issues. Hosts resident meetings to provide information regarding community resources such as HOME seminars, health fairs, and financial counseling. Attends trainings, reads appropriate publications, and confers with others in this field to stay knowledgeable of the changing federal regulations and policies. Works closely and professionally with other public agencies and organizations that may be available for the betterment of the residents. Demonstrates respect and regard for the dignity of all residents, families, visitors, vendors, and fellow employees to ensure a professional, responsible and courteous environment. Communicates effectively with internal and external customers with respect to differences in cultures, values, beliefs, and ages, utilizing interpreters when needed. Other duties as assigned. Education and Experience 3 to 5 years of experience in the property management field with property leasing and resident services experience strongly preferred. Minimum 3 years of experience with specific training in housing management or related management context. Customer service experience such as retail or hospitality desired. Experience or familiarity with local, state, and federal service programs preferred. Sales experience is a plus. Experience using Yardi software system is a plus. High school diploma or equivalent preferred. Knowledge, Skills, and Abilities Must demonstrate ability to review and process information to determine what it means, how it fits together and how to respond to it. Strong written and verbal communication skills, which demonstrate the ability to interpret, clarify, and advise on program objectives and tasks. Excellent customer service and interpersonal skills to interact with prospective and current tenants. Attention to detail to ensure applications are accurate and tenant issues and questions are adequately addressed. Strong problem-solving skills to find effective solutions for a variety of issues. Advanced knowledge of rental contracts, property laws, and anti-discrimination laws. Working knowledge of computers including Outlook, basic Excel, Word, Publisher, and PowerPoint required. Physical Demands and Work Environment Flexible work hours including after-hours response in the case of an emergency. Work includes both inside and outside environments. Must be able to work in various elements. Driving is routinely required for positions with multiple sites. Ability to walk property/properties. Must be able to sit and stand for extended periods. Must be able to lift 15-20 pounds. Exposure to diverse communities including low-income neighborhoods. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transportation Requirement Position requires automobile, driver's license and insurance. Last Updated: December 2022, Approved: Jan. 2023 Replaces: N4PM

Our regional property management company has an immediate need for a Maintenance Manager/ Property Manager to join our team. We are looking for a reliable Maintenance Manager to be involved in and oversee all installation, repair and upkeep operations of our rental units. The ideal candidate will have a solid understanding of plumbing and electrical systems as well as carpentry and other crafts. They will be well-versed in all maintenance process and health and safety regulations. The ideal candidate will also have aptitude in undertaking administrative tasks such as collections, budgeting etc. Job Duties: · Develop maintenance procedures and ensure implementation · Carry out mid lease inspections of the rental units to identify and resolve issues · Plan and oversee repairs · Allocate workload by building a network of vendors to use on turns and large maintenance issues; must be willing and able to personally handle a portion of the maintenance needs, specifically cleaning, painting and basic lawncare · Respond to emergency calls for maintenance · Maintain vendor relationships · Adhere to maintenance budgets · Keep maintenance logs and report on daily activities · Advertise and show vacant units Qualifications: · High School diploma or GED required · 5+ years of relevant experience in maintenance · Proven experience as maintenance manager or another managerial role · Experience in planning maintenance operations · Solid understanding of technical aspects of plumbing, carpentry, electrical systems etc. · Working knowledge of facilities machines and equipment · Ability to keep track of and report on activity Benefits include: medical, dental, vision, life, FSA and 401k! Please respond with your resume for consideration. AAP/EEO Statement: Bridgewest Group is an equal opportunity employer. Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year This position is Bonus eligible

Full-time Description We're looking for a self-starting, detail oriented, customer service minded Assistant Community Manager that can lead our onsite teams to success. Strong customer service skills and administrative experience are a must as this full-time position will assist the site Community Manager with managing and coordinating administrative activities, operations and site resources in order to ensure the financial success, quality and safety of the property, staff, residents, and visitors. Here is a summary of the benefits we offer: · Medical, Dental and Vision benefits · Life Insurance · Short-Term Disability · Long-Term Disability · 401k Retirement Plan with Company Match · Paid Time Off · Paid Holidays Annually Landsman is proud of the fine reputation we have earned as a high-quality professional real estate management organization and would like you to join our team. Contact us now to learn more about this great opportunity! Landsman Development Corp. (LDC) was established in 1971 by its founder and initial shareholder, Elliott Landsman. Since its inception, the company has developed and invested in a wide variety of projects including industrial, commercial, office, retail, and multi-family residential, both subsidized and conventional. Most of the properties developed are owned by partnerships in which LDC has retained an interest as managing general partner or managing member. Mayzon Management Corporation was incorporated in 1972 to manage real estate developed by its parent company, Landsman Development Corp. The company name has evolved over the years, and the name has been changed to Landsman Real Estate Services, Inc. Landsman has grown to manage more than 2,400 rental units and over three million square feet of industrial, commercial and office space and has also become the property management company of choice for several third-party owners. Requirements Skill Requirements: Must be proficient in Microsoft Office and be able to navigate the Internet. Must possess knowledge of property management or similar software. Must be able to manage a variable schedule and remain available for property emergencies. Must possess effective decision-making abilities. Must have excellent interpersonal, customer service, organization, time management and conflict resolution skills. Must be able to communicate in English (verbal and written) with co-workers, residents, emergency providers and outside contractors. Required use of a cell phone. Must be able to walk, lift and move light loads (20lb. max.), bend, stoop and climb stairs on a regular basis. Minimum Educational and Experience Requirements High School Diploma or equivalent. Minimum of five years experience in residential property management or related field. Knowledge of Fair Housing laws. Certified Occupancy Specialist preferred. Knowledge of LIHTC preferred. NYS Notary License must be obtained within six months of hire. Salary Description $19.00-$21.00, pending experience

Full-time Description Christopher Community, Inc. (CCI) seeks a Full Time Regional Property Manager to join its growing organization! The physical work location for this position will support a property portfolio located across Syracuse, Rochester and Buffalo. CCINC is a not-for-profit Housing Development and Property Management company that assist low- and moderate-income families and seniors to secure suitable housing across Upstate New York. Christopher Community currently manages over 3,300 units of housing in more than 100 buildings, and administers the Rental Assistance Program in Onondaga County, which provides assistance to over 1,200 households. Since 1971, Christopher Community has maintained a proven track record in developing and operating affordable housing. We regularly receive very high ratings both from government and private entities for the way we manage our properties. We offer competitive wages and generous benefits. Please see below for additional information: BENEFIT SUMMARY: Full Time Position 35-hour work week (flexible and hybrid scheduling available) 21 Paid Time Off (PTO) - Vacation, Personal & Sick Days (Increased to 30 PTO days after 1st Year) 13 Paid Holidays which include 2 Floating Days Up to 6% Employer Match to 403(b) Retirement Plan Company contribution to Medical, Dental, Vision and Life Insurance (*** CCI offers a $0 out of pocket cost health insurance plan for in network coverage beyond employee paid premium with employees not paying copays or having coinsurance ***) Hiring Salary: $70,000 to $80,000 Depending on Experience & Qualifications Additional opportunities for performance related incentives available throughout each fiscal year. Requirements The Regional Property Manager's role is to provide support, guidance, oversight, and other critical tasks to a property management portfolio with supervision of site staff. Responsible for overseeing all operational, financial, and employee resources of assigned multi-property portfolio. We are seeking a Regional Property Manager with experience with Low-Income Housing Tax Credit (LIHTC) compliance (strongly preferred) as well as experience in Affordable Housing including HUD programs. Responsible for overall operation of the assigned portfolio (office, resident and vendor relations). Oversee, hire, train, motivate and supervise on-site staff. Conduct monthly financial reviews and reports on each asset in the assigned portfolio with the Finance/Accounting Team. Responsible for meeting critical lease-up deadlines as well as overseeing the renting of the units. Responsible for reviewing occupancy and vacancy report with property managers and facilitating unit turnover with property managers with maintenance and facilities. Monitor compliance requirements, status reporting, and documentation deadlines for all applicable affordable housing programs and regularly communicate those requirements and deadlines to the on-site teams. Provide assistance and correction of support tickets. Assist and oversee property managers with management and occupancy reviews and preparation for audits. Responsible for updating the Affirmative Fair Housing Marketing Plans for the properties in the assigned portfolio including working collaboratively with Director of Marketing & Communications for advertising and marketing programs. Perform monthly to quarterly spot reviews to ensure efficient resident and property files at site office. Assist property manager with escalated tenant issues. Track receivables and work with property managers regarding renting/vacancy and collections/evictions. Ability to report into the Corporate Office in Syracuse, NY an anticipated 1 time per week and as needed EDUCATION and/or EXPERIENCE: High school diploma or GED required; associate or bachelor's degree preferred (a combination of education and experience may be considered) Minimum of five (5) years of experience in affordable housing and property management (LIHTC, HUD, PRAC, Section 8, HOME, HTF, etc.) Experience in managerial and supervisory roles, including oversight of staff and management of a portfolio of properties Certification in Tax Credit Compliance preferred at the time of hire; must be obtained within six (6) months if not already held. Additional certifications such as BOS (Blended Occupancy Specialist), COS (Certified Occupancy Specialist), and HCCP (Housing Credit Certified Professional) are preferred. Proficiency in property management software, particularly RealPage/OneSite, and Microsoft Office Suite, with the ability to provide technical assistance. Excellent written and verbal communication skills, with the ability to effectively engage with residents, staff, and regulatory agencies. Strong understanding of affordable housing compliance regulations and programs. Exceptional time management, organizational, and leadership skills. Must possess a valid Class D driver's license. Ability and willingness to travel to multiple properties for compliance support, conduct inspections, and staff training. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Additionally, there may be circumstances that would require the employee(s) to work additional hours over and above the normal 35-hour work week. Christopher Community is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Christopher Community is a drug free workplace and complies with ADA regulations as applicable. Salary Description $70,000 to $80,000 per year

Job Details The Feywild - Rochester, NY Full Time $20.00 - $27.00 HourlyDescription The Leasing Manager is an onsite leader who will be responsible for driving the property's leasing and marketing efforts. This invaluable role will collaborate with the property manager to ensure the community's events and campaigns are targeted, creative, and aligned with the PeakMade brand and executed appropriately. You will work closely with your team to achieve established revenue, occupancy, resident, and retention goals. Who You Are: A Moment Maker. You take everyday experiences and make them exceptional for your customers. You can build rapport and make authentic, genuine connections. You treat your team, residents, and communities with respect. Creative. You think outside of the box and can initiate and implement unique marketing strategies that positively impact your community. Flexible. You are able to adapt and manage through a fast paced, constantly changing environment. A Leader. You have the ability to lead by example, own your role and demonstrate the Peak mindsets in every situation you come across Technologically Proficient. You are highly proficient with social media platforms and can navigate through Microsoft Office and property management software with ease What You'll Do: Leasing and Operations: Hire, lead and develop full time and part time leasing staff; Assisting in the recruiting, interviewing, onboarding and development process. Provide excellent customer service and serve as an example to the team as a representative of Peak and your community. Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, competitions, and Resident Programs Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer has not even thought of yet Lease and renew beds/apartments via in person, on the phone or online Assist with all move-out and move-in events as well as collect deposits and/or fees associated with move-in (as necessary) Digital Execution: Regularly using the following apps - Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva and other creative apps Keep an up-to-date and fresh look on all property social media platforms Utilize Canva to create and generate visually appealing flyers, social graphics, and videos to promote the lifestyle at your PeakMade community Online reputation management through platforms such as Reputation.com and JTurner and Modern Message Sales and Marketing: Assist with the development and execution of annual marketing plans within budget Utilize knowledge of trending marketing techniques and think outside of the box to impact sales and leasing efforts, specifically related to college students. Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy Maintain accurate and current prospect traffic and leasing data What You'll Need: Regular onsite presence is an essential function of this position and working full-time in office is required. 2+ years of leasing off campus student housing apartments High school diploma or equivalent Previous experience in a leadership role preferred Some weekend and evening availability preferred Communication skills that foster an environment of connection and belonging, teamwork and productivity A passion for helping college students find their next home What You'll Get (Peak Perks): Monthly, quarterly, and annual commission and other bonuses available Housing discount maybe available (varies by property, ask for more details) Mentorship program available Paid Parental Leave 15 Days of PTO + 2 additional “Wellbeing Days” 401(k) Match Wellness initiatives, healthy team competitions and virtual yoga classes through Peak's LiveWell program Commitment to leadership training and growth opportunities Additional rewards and recognition 10 Year “Peakiversary” Trip Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets People Matter Most Do the Right Thing Create Moments Own It Evolve PeakMade's Commitment to Diversity, Equity & Inclusion: People Matter Most - and we mean all people.

Our client, is seeking an experienced Property Maintenance associate. The ideal candidate will have basic electrical and HVAC skills, painting, general property experience. **Job Title: Property Maintenance** **Pay Range: $23 - $26hr** **What's the Job?** + Install new carpets + Replace fixtures and any light bulbs in the property + Some electrical and HVAC when needed + Drive to various locations within the Rochester area **What's Needed?** + Some experience in HVAC and electrical + Clean driving record + Previous property experience a plus **What's in it for me?** + Full Time Hours + Opportunity to go permanent with the company + $23 - $26hr + Work for a company that is rapidly growing and has job stability If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Job Description ASSISTANT COMMUNITY MANAGER Full Time, $18/hr. plus incentives Hours: Monday-Friday 8:30AM-5:00PM As an Assistant Community Manager, you'll put your outstanding leadership and savvy business skills to work at one of the most respected apartment companies in a management opportunity that offers real leadership, innovation and support. You will train with the Community Manager. Our Assistant Community Managers are the cornerstone of our team. They are responsible for keeping our communities in the top-notch condition our residents have come to expect, building motivated and trustworthy teams who consistently deliver a notably higher level of service and maximizing the operating performance of our community. Be ready to be busy! Core duties and Responsibilities, in collaboration with the Community Manager: Operations. Ensuring the smooth running of our community in a fast-paced environment. Oversee all operations including lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, etc. Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability. People development. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, and maintenance personnel, in order to maximize their engagement and minimize turnover. Marketing. Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs. Supervise day-to-day operations of entire on-site team, ensuring that all corporation policies and procedures are being followed. Maintain effective on-site staff through interviewing, hiring, and terminating as necessary. Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. Manage and maintain all aspects of overall community budget and finances. Work with leasing staff to ensure that leasing/marketing goals are being met. Maintain positive relations with all community vendors. Coordinate special projects as requested by Property Manager. Perform any other related duties as required or assigned. Job Requirements Skills and Ability: Effective communication and customer service skills. Computer literate, including Microsoft Office Suite. Strong customer service orientation. Excellent phone and personal sales skills Ability and access to drive a car. General office, bookkeeping and sales skills. Strong administrative, organizational, and management skills. Excellent oral and written communication skills. Education/Experience: High school diploma or equivalent required. Minimum 1 year of residential leasing and/or management experience or comparable experience. Financials experience/experience writing and maintaining budgets, a plus. Proficient in Yardi property management software, or other similar property management software, a plus. Valid NYS driver's license and dependable transportation required. This is a full-time opportunity with competitive compensation. Benefits include paid vacation, holiday and PTO days, 401K with company match, health/dental/vision/accident/critical illness insurance, flexible spending account, health savings account, identity theft/fraud protection, legal service benefit, and many more.

Job DescriptionDescription: TM Associates is a family owned business united by its mission and defined by its values. We take our work personally, knowing the resident experiences we're responsible for truly impact people. This belief-that of our founder, Tevis Margolis, continues to be realized through our growth from seven team members to over 500. Mr. Margolis' drive to build a business dedicated to its people has resulted in a unified determination to meet each client's high expectations. Those expectations include building and managing the very best communities for the people who need them most. We offer full medical, dental and vision insurance at an affordable rate on the first day after the first full calendar month of employment. With our 401K match program, you are eligible to start contributing on your first day of employment. Our company takes pride in our employees. We believe we are the best because of our dedication to training, benefits and leadership. Supervision and Direction: The Community Manager will receive general supervision and direction from their Regional Manager and the Management Agent (TMAM). The Community Manager may be vested with the authority to make discretionary decisions in the event circumstances occur that are not covered by written instructions or known policies and procedures. Communication between the Community Manager and the Owner will be through the Officers of TM Associates Management. The Community Manager will comply with established policies and procedures and will not take action contrary to such guidelines without the Regional Manager's approval. The Community Manager is directly accountable for the complete operation of the site. They will be responsible for supervising all other TMAM staff associated with the community and for their standard of performance. Requirements: Responsible for assuring that the tenants receive prompt, efficient, courteous, and quality service, including immediate acknowledgement of any complaints with prompt action to find a resolution. Counseling and referring residents as appropriate Achieving and maintaining as close to 100% occupancy as possible Performing recertification of residents income, where applicable Provide direction to and assurance that rental programs are properly executed Assure the provision and maintenance of efficient mechanical operations, adequate buildings and equipment; and be responsible for the employment of qualified and competent maintenance personnel and establishment of good tenant relations with maintenance personnel Regularly inspect the buildings, grounds and physical appearance of the property, deferred maintenance, and other related data. Prepare reports based upon regular inspection, outlining property condition, including cleanliness of buildings and grounds, and a summary of maintenance operations. Inform the Regional Manager of any observed deferred maintenance and property deficiencies in writing, noting specific locations, conditions, and recommendations for corrective measures. Provide direction and guidance to the maintenance staff, assign work priorities, and determine the extent of repairs and necessary corrective measures. Establish central office procedures with the approval of the Regional Manager Interview all potential residents and process verifications to determine eligibility. Confer with the Regional Manager on all evictions, lease violations, and special arrangements. Rent Collection and Record keeping, including frequent trips to banks Possess a valid driver's license and a driving record acceptable to TMAM for site errands, including trips to banks, stores and other vendors. Be responsible for all job assignments, explain employee duties and responsibilities, and inform operating staff of policies and procedures. Maintain files containing written records of maintenance services, equipment readings, operating manuals, inventory and a library consisting of pertinent data relating to equipment and buildings. Purchasing needed supplies and equipment, within budget constraints. Maintain necessary administrative records of purchases. Develop and implement site activities for residents such as special events and recreation activities Prepare and respond to all pertinent correspondence Attend mandatory meetings and seminars Able to communicate both orally and in writing using English and use of basic arithmetic skills. Must have access to reliable vehicle transportation for errands from property. Other duties and responsibilities as assigned by Regional Manager and/or TMAM Management

Description We are looking for an experienced Property Manager to oversee both residential and commercial properties in Lakeville, New York. This role requires someone who is detail oriented, with a strong background in property management, and who can effectively handle tenant relations, property maintenance, and compliance with regulations. This is a long-term contract position offering the opportunity to make a meaningful impact in the non-profit sector. Responsibilities: - Manage day-to-day operations of residential and commercial properties, ensuring all facilities are well-maintained. - Foster positive relationships with tenants, addressing inquiries, concerns, and resolving issues promptly. - Coordinate property maintenance schedules, inspections, and repairs to uphold safety and quality standards. - Ensure compliance with local, state, and federal housing regulations, including HUD guidelines. - Prepare and manage budgets, monitor expenses, and oversee financial reporting for properties. - Negotiate and manage vendor contracts for property services such as landscaping, cleaning, and repairs. - Handle lease agreements, renewals, and manage tenant moves in and out of properties. - Monitor rental payments, enforce lease terms, and address delinquent accounts when necessary. - Develop strategies to enhance property value and optimize occupancy rates. - Maintain accurate records and documentation related to property operations and tenant communications. Requirements - Proven experience in property management, including both residential and commercial properties. - Knowledge of HUD regulations and compliance standards. - Strong organizational skills with the ability to manage multiple properties simultaneously. - Excellent communication and interpersonal skills for tenant and vendor interactions. - Proficiency in budgeting, financial reporting, and expense management. - Familiarity with property management software and tools. - Ability to negotiate contracts and manage vendor relationships effectively. - Commitment to maintaining high-quality standards in property maintenance and tenant satisfaction. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Job Description Compensation & Benefits: Compensation package includes 100% rent discount for onsite apartment. Multiple Level monthly bonus plan Semi-annual bonuses Pay $26.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: Woodhill Apartments has an excellent opportunity for a seasoned Community Manager to oversee our 154-unit residential apartment community. The ideal candidate should have experience in residential property management along with excellent people, managerial, supervisory, organizational and computer skills Responsibilities: Adheres to the highest standards of performance Collection of rents, expense controls, and handling resident issues. Coordinate vendor scheduling as well as communicate with vendors effectively. Responsible for resident retention & social events monthly Inspect and arrange maintenance to meet standards Negotiate lease/contracts with contractors in a timely and reliable manner Develop and manage annual budgets by forecasting requirements and analyzing variances, data, and trends Oversee properties' personnel and evaluate its performance Conduct safety meetings monthly, enforce safety rules, and make sure staff is following safe work practices Must comply with state and federal fair housing regulations. Skills: Leads, trains, coaches, and motivates all team members In depth knowledge of all rules and regulations surrounding property management Competency in MS Office and relevant databases and software Strong communication, interpersonal, and presentation skills Strong attention to detail Well organized with excellent time management skills Experience with MRI and Nexus software a plus! #NYIND

Salary Description $45,000 - $50,000 per year

Job DescriptionDescription: We're looking for a self-starting, detail oriented, customer service minded Assistant Community Manager that can lead our onsite teams to success. Strong customer service skills and administrative experience are a must as this full-time position will assist the site Community Manager with managing and coordinating administrative activities, operations and site resources in order to ensure the financial success, quality and safety of the property, staff, residents, and visitors. Here is a summary of the benefits we offer: · Medical, Dental and Vision benefits · Life Insurance · Short-Term Disability · Long-Term Disability · 401k Retirement Plan with Company Match · Paid Time Off · Paid Holidays Annually Landsman is proud of the fine reputation we have earned as a high-quality professional real estate management organization and would like you to join our team. Contact us now to learn more about this great opportunity! Landsman Development Corp. (LDC) was established in 1971 by its founder and initial shareholder, Elliott Landsman. Since its inception, the company has developed and invested in a wide variety of projects including industrial, commercial, office, retail, and multi-family residential, both subsidized and conventional. Most of the properties developed are owned by partnerships in which LDC has retained an interest as managing general partner or managing member. Mayzon Management Corporation was incorporated in 1972 to manage real estate developed by its parent company, Landsman Development Corp. The company name has evolved over the years, and the name has been changed to Landsman Real Estate Services, Inc. Landsman has grown to manage more than 2,400 rental units and over three million square feet of industrial, commercial and office space and has also become the property management company of choice for several third-party owners. Requirements: Skill Requirements: Must be proficient in Microsoft Office and be able to navigate the Internet. Must possess knowledge of property management or similar software. Must be able to manage a variable schedule and remain available for property emergencies. Must possess effective decision-making abilities. Must have excellent interpersonal, customer service, organization, time management and conflict resolution skills. Must be able to communicate in English (verbal and written) with co-workers, residents, emergency providers and outside contractors. Required use of a cell phone. Must be able to walk, lift and move light loads (20lb. max.), bend, stoop and climb stairs on a regular basis. Minimum Educational and Experience Requirements High School Diploma or equivalent. Minimum of five years experience in residential property management or related field. Knowledge of Fair Housing laws. Certified Occupancy Specialist preferred. Knowledge of LIHTC preferred. NYS Notary License must be obtained within six months of hire.

About the Opportunity

Full-time Description General Description The Community Manager is responsible for all phases of on-site property operation, under the direction of the Regional Manager. The Community Manager is responsible to maintain all aspects of the property's assets to Conifer standards. Location Park Square located at 10 Manhattan Square Drive, Rochester, NY 14607. Position Details Full-Time Exempt 40 Hours per Week Monday - Friday 8:30 AM - 5:00 PM Job Description Train and be responsible for work performance by all team members under his or her direction. Be certain that all team members are properly certified as required. Will handle coaching, mentoring, all staffing functions as part of performance management tasks of team members in accordance with Conifer's policy and under the direction of the Regional Manager and/or Vice President. Perform written evaluations of employees and make recommendations for salary increases and/or advancement, as required Maintain accurate payroll records as required by Conifer. Maintain regular, predictable and timely attendance records of ALL team members daily. Adhere to all Company personnel directives as per the manual of policies and procedures. Market and approve/disapprove all applications for rental; prepare, process and sign all leases and related forms. Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents Ensure complete implementation and compliance with Tax Credit/DHCR/Section 8, and any other pertinent housing program requirements and directives as appropriate. Collect rents and handle delinquent accounts in a timely and efficient manner Make bank deposits daily and/or as required Maintain necessary records of all financial transactions of the property Adhere to all appropriate Company accounting directives, including but not limited to: Use of account numbers Accounts payable system. The rent roll Other monthly reports. Special accounting reports. In conjunction with Maintenance Supervisor, obtain competitive bids for work/improvements scheduled, and process bid packages by Company procedures, as required In conjunction with Maintenance Supervisor, supervise outside contractors working on the property to assure contract compliance. Inspect onetime contractors' work upon completion of each contract specification step. Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists. Ensure that residents are provided with a clean, safe and well-maintained community. Assist in development of annual budget; work within the established budget and notify the Regional Manager and/or Vice President of any possible variations. Work effectively with residents and resident organizations, Report accidents and emergency situations to the Corporate Office immediately and prepare the proper reports. Ensure that all maintenance requests are handled on a timely basis, and that residents are notified if parts must be ordered or if there is any other type of delay. Ensure that appropriate written records are kept of all maintenance work completed. Continually inspect property and improvements, recording deficiencies and taking the necessary action, within budgetary allocations. All apartment units are to be inspected by the Community Manager as per the schedule set forth and agreed upon with Regional Manager. All contractor work is to be inspected monthly for long-term contracts. Adhere to all maintenance and purchasing directives as per the policy and procedure manual, including, but not limited to: Property inspections. Unit inspections. Maintenance work orders. Inventory control systems. Landscaping and grounds. Safety and safety meetings. Special maintenance items. Purchase requisitions and purchase order procedures. OSHA requirements; EPA requirements. Purchase of office supplies Emergency on-call duties as required or assigned. Physical attendance at the assigned work locations during scheduled hours is essential. May be required to assist at other Conifer locations as needed. Other job-related duties as assigned. Experience Minimum 1-3+ years prior site management or apartment management housing experience, preferably in affordable housing. Compliance experience or knowledge (LIHTC, HUD-Sec. 8, RD, others) strongly preferred. Minimum 1+ years team supervision experience including training and performance management skills. Demonstrated prior customer service or sales experience a plus. Strong MSOffice skills (Word, Excel, PowerPoint, Outlook) for effective communications. Yardi Voyager experience desired or other accounting or housing software programs a plus. Demonstrated experience in solving resident, personnel, vendor and financial problems. Accounting experience with budgeting, accounts receivable & payables, variance analysis strongly preferred. Reliable transportation and valid drivers' license needed. Flexibility to travel for training, meetings, conferences, as scheduled. Education Minimum High School degree/GED equivalent required. Associates Degree in Business or some college desired; Bachelors' degree a plus. Certifications Preferred or willing to obtain: Certified Occupancy Specialist (COS) Tax Credit Specialist (TCS) LIHTC (Low Income Housing Tax Credit) Certification - Minimum 2 years experience Minimum 2 years experience LIHTC file processing required. S.T.A.R. Training Minimum 3 years property management experience Others pertinent to affordable housing industry. Requirements Excellent interpersonal and customer service skills. Collaborative, friendly to effectively handle issues as they arise. Demonstrated excellent written/oral communication skills. Ability to exercise good business professionalism and business judgment at all times. Strong organizational, time management, and multi-tasking skills to meet required deadlines. Resourceful; effective problem-solving skills. Flexibility - able to prioritize projects and adapt work projects quickly when needed. Able to work both independently and a team. Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program. The salary range for this position is $60,000.00 - $73,000.00. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses. APPLY TODAY via our website link: **************************** com complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team! Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. Salary Description $60,000.00 - $73,000.00

The Property Manager is responsible for daily operations of the property including maintenance & upkeep, leasing, billing, and compliance. This position will manage activities surrounding resident services, and retention activity to achieve financial goals. The Property Manager works to establish and maintain positive, productive relationships with internal and external stakeholders. Essential Functions Operations: Oversees and directs day-to-day property operations of assigned properties. Completes and submits all required reports by due dates. Responsible for the coordination of all tenant related activities and record keeping necessary to maintain the financial viability of the property. Responsible for renewal and annual recertification process for residents and documents reasons for non-renewals. Monitors leasing/renewal/recertification activities through Yardi software system. Responsible for leasing activities, such as move-in certifications, annual recertification, and lease renewals. Prepares new leases and secures tenant signatures. Prepares re-certifications, lease renewals, interim adjustments, and other documents. Certifies and conducts interviews with potential tenants from a waitlist of candidates. Maintains compliance with all funding and agency requirements by collecting proper documentation. Responsible for inspections as to condition prior to leasing to ensure that units are being maintained according to tax credit required housing quality standards. Ensures maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis. Responsible for ensuring residents adhere to the lease rules and regulations and assists with issuing lease violations as necessary. Keeps legible records on each individual client. Documents and reports all issues to supervisor. Recommends cases of non-compliance to Regional Property Manager and resolves as necessary. Receives and responds to tenant or applicant inquiries by phone, email, or in-person visit. Responsible for documenting and addressing residents' complaints associated with property issues. Resolves problems as able and escalates issues to the Regional Property Manager as necessary. Responsible for marketing efforts to prospective residents to ensure occupancy goals. Responds to emails throughout the day. Financial: Maintain occupancy of sites at 95% or higher. Maintain receivables at 90% or higher. Ensure satisfactory finding at all file audits and physical inspections. Ensures compliance with annual requirements for documentation of income and asset certification. Assists residents with move in procedures including documentation, policies and procedures. Manages and monitors accounts receivable, following up with tenants to resolve delinquency issues as needed. Generates and analyzes reports to track and resolve outstanding issues including financials, service requests, compliance, and overall operations. Reviews delinquency report and sends notices for nonpayment of rent and other violations. Responds and resolves resident complaints associated with property issues. Manages budget, processes invoices, and the coordination of rent collection activities. Processes accounts payable including validating invoices, coding transactions, posting to the accounting system, and submitting for approval. Prepares and submits annual budget to Finance. Maximizes income and controls costs for each property. Responsible for monthly review of financial reporting and budget variance analysis. Ensures all needed contracts are in place and current. Supervisory Duties: Reviews and approves employee's timecards and manages time off requests. Recruits, interviews, recommends candidates for hire, and manages the transfers, promotions, and performance management processes for up to three direct reports. Assigns, instructs, and directs the work of staff. Provides training and guidance related to processes, procedures, goals, and standards. Prepares performance evaluation documentation; reviews and conducts performance evaluation meetings. Other Duties Assists with eviction process as needed. Inspects units upon vacancy and documents inspection results to determine deposit refund. Responsible for ensuring tax credits are issued to limited partner investors and meets all related compliance issues. Hosts resident meetings to provide information regarding community resources such as HOME seminars, health fairs, and financial counseling. Attends trainings, reads appropriate publications, and confers with others in this field to stay knowledgeable of the changing federal regulations and policies. Works closely and professionally with other public agencies and organizations that may be available for the betterment of the residents. Demonstrates respect and regard for the dignity of all residents, families, visitors, vendors, and fellow employees to ensure a professional, responsible and courteous environment. Communicates effectively with internal and external customers with respect to differences in cultures, values, beliefs, and ages, utilizing interpreters when needed. Other duties as assigned. Education and Experience 3 to 5 years of experience in the property management field with property leasing and resident services experience strongly preferred. Minimum 3 years of experience with specific training in housing management or related management context. Customer service experience such as retail or hospitality desired. Experience or familiarity with local, state, and federal service programs preferred. Sales experience is a plus. Experience using Yardi software system is a plus. High school diploma or equivalent preferred. Knowledge, Skills, and Abilities Must demonstrate ability to review and process information to determine what it means, how it fits together and how to respond to it. Strong written and verbal communication skills, which demonstrate the ability to interpret, clarify, and advise on program objectives and tasks. Excellent customer service and interpersonal skills to interact with prospective and current tenants. Attention to detail to ensure applications are accurate and tenant issues and questions are adequately addressed. Strong problem-solving skills to find effective solutions for a variety of issues. Advanced knowledge of rental contracts, property laws, and anti-discrimination laws. Working knowledge of computers including Outlook, basic Excel, Word, Publisher, and PowerPoint required. Physical Demands and Work Environment Flexible work hours including after-hours response in the case of an emergency. Work includes both inside and outside environments. Must be able to work in various elements. Driving is routinely required for positions with multiple sites. Ability to walk property/properties. Must be able to sit and stand for extended periods. Must be able to lift 15-20 pounds. Exposure to diverse communities including low-income neighborhoods. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transportation Requirement Position requires automobile, driver's license and insurance. Last Updated: December 2022, Approved: Jan. 2023 Replaces: N4PM