Assistant community manager jobs in Rochester, NY - 29 jobs

Full-time Description Basic Functions: Responsible for the successful operation, financial management and maintenance of the property, according to the objectives of the property owners and Baldwin Real Estate Corporation. Provide a welcoming and safe property, which conforms to all health and safety laws and regulations. Manage property in accordance with all housing, and employment laws. Ensure staff compliance with all company policies and procedures maintaining high standards of conduct whenever performing company or property business. Relationships: Reports directly Executive Vice President of Baldwin Real Estate Corporation. Cooperates with Site Maintenance Supervisor, and outside vendors Maintains positive relations with residents, staff and vendors Maintains supportive relations with community, fire, police, housing and government agencies Key Goals: Maintain long-range planning approach Maximize resident-retention Maintain property's emergency and risk management plan Operate within approved budget plans Update marketing plan annually Implement and monitor efficient turnover program to ensure high resident satisfaction and retention Maintain good recordkeeping system Reduce liabilities, both physical and financial Description of Responsibilities and Typical Work Activities (Not limited to:) A. Maintaining the Physical Asset Assist Site Maintenance Supervisor to prioritize maintenance service requests and work assignments, if needed, and follow-up with Site Maintenance Supervisor to assure proper completion. Make periodic inspections of each building and common grounds (minimum weekly) Evaluate maintenance operations periodically to determine cost-efficiency Conduct annual apartment inspection, record results, and coordinates all required repairs with Site Maintenance Supervisor B. Marketing and Leasing Lease units quickly and efficiently. Vacancies should be filled within 15 days from move-out. Review all applications for completeness and then process the rental application, including securing credit report, previous landlord references, and income and asset verifications for each applicant. Advise applicants of acceptance or denial accordingly, in compliance with fair housing laws. Maintain and update waiting list. Assist in preparation of advertising and marketing programs. Maintain efficient resident and property files in site office. Oversee the completion of initial lease preparation and lease renewal C. Tenant Management Educate staff and residents concerning health, safety, police and fire issues Monitor compliance with all turnover and make-ready procedures D. Financial Reporting and Control Receive all invoices, review, approve, and invoices for Executive Vice President's every week. Prepare payroll reports for Executive Vice President's approval every week Implement purchases required for day to day operation under guidelines established by Executive Vice President, and within owner-approved budget guidelines Deposit rents and security deposits in bank in a timely fashion (min. weekly). Provide detailed deposit records to main office accounting department Prepare purchase orders and authorize within budget constraints (any purchase order over $200 requires Executive Vice President's signature) Record monthly utility usage and implement cost-efficiency wherever possible Maintain petty cash fund, and provide proper receipts for all expenditures E. Administration File reports and maintain communication with Executive Vice President on matters affecting property issues Track receivables, send notices of delinquency, and work with Executive Vice President regarding collections/evictions Participate in annual employee review Assist in preparation of the annual operating budget Maintain polite, professional, and informative telephone manner Maintain professional personal appearance and presentation Salary Description $60,000 - $70,000 per year

General Description Responsible for all aspects for marketing and leasing apartments and handling the compliance administration for housing programs, lease renewals, recertifications, weekly reports and support/back up for the Community Manager with office administration tasks. Will work to minimize vacancies, quickly lease apartments, promote good working resident and public relations, assure program compliance and perform clerical duties as required. Position Details Full-time Non Exempt 40 Hours per Week Monday - Friday 8:30 AM - 5:00 PM Job Description Assist with marketing apartments through various digital advertising platforms and regular community outreach. Create and execute resident retention events and new prospect events to help drive traffic to the property. Assist with maintaining property social media pages. Work closely with resident prospects - provide apartment tours. Prepare, process and sign all leases and related forms for all units. Work with maintenance team to communicate daily work orders, turn over instruction and regular property maintenance. Collect rents and handle delinquent accounts in a timely and efficient manner. Receive and process service requests. Perform move in inspections and generate applicable work orders as required. Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists. Ensure that residents are provided with a clean well-maintained community. Perform any necessary touch up cleaning that may be needed when you first arrive (all common areas, entry and model). Work effectively with staff, residents, applicants and visitors. Report accidents and emergency situations to the Community Manager immediately. Perform administration tasks such as follow up on resident and prospect emails, process invoices, process rent checks, etc. Complete regular and special reports and duties as directed by Community Manager. Adhere to all Company personnel directives as per the manual of policies and procedures. Assist other members of the property team as directed or needed. Support/back up the Community Manager when needed. Perform Emergency on-call duties as required or assigned. May be required to assist at other Conifer locations as needed Other site job-related duties, projects as assigned. Physical attendance at assigned work location during scheduled hours is essential. Experience Minimum 1-3+ year's prior experience in apartment housing with affordable housing/Tax Credit, RD, HUD programs a plus. Compliance experience (LIHTC, HUD-Section 8, other) preferred or willing to train. Prior leasing, marketing, event planning, customer service experience helpful, with ability to provide residents and prospects with excellent customer service. Strong MSOffice skills (Word, Excel, PowerPoint, Outlook). Yardi, Boston Post or other property management, housing software experience helpful or will train. Some accounting/bookkeeping experience or math aptitude needed to assist with rent reporting, collections, variances. Prior office support/clerical experience needed; ability to keep accurate records. Education Degree: AAS Degree or some college preferred High School Diploma or Equivalent required. Certification Preferred or willing to obtain: COS (Certified Occupancy Specialist) LIHTC (Low Income Housing Tax Credit) Requirements + Excellent interpersonal and customer service skills. + Demonstrated excellent written/oral communication skills. + Ability to exercise good business professionalism and business judgment at all times. + Strong organizational, time management, and multi-tasking skills; flexible to change projects as needed. + Detail-oriented; ability to meet all required deadlines. + Resourceful; effective problem-solving skills. + Flexibility - able to prioritize projects and adapt work projects quickly when needed. + Able to work both independently and a team. + Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives. Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program. The pay range for this position is $21.00 - $25.00 per hour. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses. APPLY TODAY via our website link: **************************** com complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team! Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran Salary Description $21.00 - $25.00

About the Opportunity Mark IV Enterprises seeks an experienced, highly motivated, energetic, and results-oriented Lease Up/Property Manager to join our team for a new premier living development. You will be a key player in driving occupancy for our new community from the ground up, focusing on marketing, generating leads, and closing leases to ensure a successful and timely launch. This is a fast-paced role that requires a strong sales orientation and excellent customer service skills. The ideal candidate combines operational expertise with an outgoing, confident presence and a commitment to delivering an exceptional living environment. Salary: $80-90k base plus commissions What You'll Do The Lease Up/Property Manager will spearhead and control the pre-leasing to meet required goals, execute daily operations to ensure efficient management, high occupancy, regulatory compliance, and exceptional service delivery. This position plays a key role in resident satisfaction, property presentation, and community engagement while ensuring adherence to company policies and housing regulations. Drive Leasing Efforts: Proactively generate leads, conduct informative property tours (virtual and in-person), and follow up with prospects to close sales and secure leases quickly. Build meaningful connections within the community by actively participating in local meetings, networking groups, and outreach initiatives. This includes representing the property at organizations such as the Chamber of Commerce, senior centers, local businesses, and civic groups to support brand awareness and resident engagement. Drive leasing performance and occupancy strategies while maintaining a strong market presence Operations Management: Oversee daily operations to ensure a seamless, well-managed, and beautifully maintained community. Drive leasing performance and occupancy Build and maintain exceptional resident relationships with a concierge-level approach Lead and mentor onsite team members, fostering a culture of accountability, excellence and hospitality. Implement and monitor policies, compliance requirements, and resident satisfaction initiatives. Monitor financial performance, rent collection, renewals, and vendor service. Partner with maintenance teams to ensure timely, high-quality service and upkeep Qualifications Experienced in property management and/or real estate sales with the ability to show prior lease-up success with market rate/conventional properties Professional, poised, and confident working with high-expectation clientele Eager and willing to work flexible hours including evenings and weekends, especially during peak lease-up and turnover periods Active with social media and able to showcase plans and successes Results-driven with strong communication, organizational, and leadership skills Skilled in conflict resolution, service recovery, and delivering elevated customer service Tech-savvy and comfortable using property management and CRM platforms Strong sales, customer service, and communication and relationship skills are essential Outgoing and confident, comfortably representing the property in the community and building strong public relationships What We Offer Competitive salary plus performance incentives Comprehensive benefits package Opportunities for career growth and ongoing professional development The chance to lead a stunning community where excellence isn't just expected - it's the standard Who We Are Mark IV is shaping the future of Rochester. With thousands of homes and apartments, senior living communities, and over a million square feet of commercial space, we're driving growth and creating places where people and businesses thrive. Family-owned and deeply rooted in the region, we combine long-standing stability with forward-thinking innovation. Our team works across residential, commercial, and community projects using modern tools, collaboration, and craftsmanship to deliver results. Join Mark IV and build more than a career-help build the next chapter of Rochester's communities.

Job Description About the Role: We're looking for a highly organized, experienced Property Manager to oversee the day-to-day operations of multi-unit residential properties. You'll be responsible for ensuring the properties run smoothly, meet budget goals, and comply with all relevant regulations. This role includes supervising onsite staff, maintaining strong tenant relations, and managing compliance with HUD and LIHTC requirements. Key Responsibilities: Manage daily property operations, budgets, and business plans Supervise and train on-site staff; conduct performance reviews Oversee leasing, rent collection, and tenant communications Ensure compliance with HUD, LIHTC, and all other federal/state housing regulations Prepare for and assist with inspections and audits (REAC, MOR, LIHTC, etc.) Respond to emergencies and coordinate appropriate action Manage maintenance requests, property repairs, and capital projects Conduct property walkthroughs and maintain curb appeal Approve time-off requests and handle contractor coordination Maintain accurate resident files and submit required reports Ensure fair housing practices and applicant eligibility reviews Qualifications: High school diploma (required); industry certifications (COS, Tax Credit) preferred Bilingual (Required) 5+ years of property management experience, including HUD/LIHTC properties Strong knowledge of Section 8, fair housing laws, and property compliance Proficient with Microsoft Office; experience with RealPage is a plus Excellent communication, leadership, and problem-solving skills Professional appearance and strong customer service orientation Key Skills: Team leadership & time management Decision-making & conflict resolution Strong administrative and organizational skills Ability to handle emergencies and maintain composure Familiarity with property marketing and resident retention

Our regional property management company has an immediate need for a Maintenance Manager/ Property Manager to join our team. We are looking for a reliable Maintenance Manager to be involved in and oversee all installation, repair and upkeep operations of our rental units. The ideal candidate will have a solid understanding of plumbing and electrical systems as well as carpentry and other crafts. They will be well-versed in all maintenance process and health and safety regulations. The ideal candidate will also have aptitude in undertaking administrative tasks such as collections, budgeting etc. Job Duties: · Develop maintenance procedures and ensure implementation · Carry out mid lease inspections of the rental units to identify and resolve issues · Plan and oversee repairs · Allocate workload by building a network of vendors to use on turns and large maintenance issues; must be willing and able to personally handle a portion of the maintenance needs, specifically cleaning, painting and basic lawncare · Respond to emergency calls for maintenance · Maintain vendor relationships · Adhere to maintenance budgets · Keep maintenance logs and report on daily activities · Advertise and show vacant units Qualifications: · High School diploma or GED required · 5+ years of relevant experience in maintenance · Proven experience as maintenance manager or another managerial role · Experience in planning maintenance operations · Solid understanding of technical aspects of plumbing, carpentry, electrical systems etc. · Working knowledge of facilities machines and equipment · Ability to keep track of and report on activity Benefits include: medical, dental, vision, life, FSA and 401k! Please respond with your resume for consideration. AAP/EEO Statement: Bridgewest Group is an equal opportunity employer. Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year This position is Bonus eligible

Full-time Description A&E Real Estate A&E is an entrepreneurial, privately-owned, vertically-integrated real estate management and investment firm with preeminent property management, asset management, and construction capabilities. A&E deploys the capital of leading US institutions, endowments, pension plans, and family offices, creating value in New York City neighborhoods often ignored by the market, while providing quality homes and attractive risk-adjusted returns. The company was founded in 2011 with the simple philosophy that we and our residents have a mutual long-term interest in preserving multifamily residential buildings as high-quality, well-maintained housing assets throughout New York City's strong neighborhoods. The company is currently evaluating investment opportunities across all real estate asset classes in New York City as well as other domestic urban markets. Position Summary The Accounting & Property Management Assistant provides comprehensive administrative, accounting, and operational support to on-site property management. This role serves as a primary point of contact for residents, supports accounts receivable and subsidy coordination, assists with leasing and renewals, and helps ensure the property's daily operations and maintenance activities run efficiently. The position requires strong organizational skills, attention to detail, and excellent customer service. Key Responsibilities Serve as a primary point of contact for resident inquiries via phone, email, and in person, providing professional and timely assistance. Coordinate resident account adjustments and subsidies, including SCRIE/DRIE, HPD, DHCR, NYCHA, and other regulatory or legal corrections, in partnership with the Accounts Receivable team. Monitor tenant ledgers, research discrepancies, and follow through to resolution. Process rental payments, security deposits, and move-in funds by scanning, coding, and submitting documentation through ClickPay and internal systems. Prepare verification letters, account statements, and required documentation for residents, agencies, and financial institutions. Assist with lease renewals and leasing adjustments by reviewing documents for completeness and coordinating resubmissions when needed. Support move-in processes, including key distribution and documentation routing. Coordinate and track maintenance requests, vendor communication, daily property walks, unit inspections, and violation-related work orders. Provide weekly status updates to the Property Manager on maintenance and compliance items. Manage the property email inbox, office mail, FedEx shipments, office supply orders, and general administrative tasks. Assist with common-area reservations, access requests (gym, parking, FOBs), and community events. · Monitor employee attendance and manage timecards by reviewing punches, tracking absences and tardiness, and ensuring accuracy prior to payroll submission. · Maintain organized digital and physical files in compliance with company policies and regulatory requirements. · Oversee day-to-day property operations, including maintaining property standards, achieving financial performance goals, managing tenant relations, and supervising maintenance staff, security personnel, vendors, and construction activities. · Assist the Property Manager with day-to-day operational oversight and special projects as assigned. Requirements Prior experience in property management, accounting support, or administrative roles preferred. Strong customer service and communication skills. High attention to detail and the ability to manage multiple priorities. Proficiency with property management systems and Microsoft Office (experience with ClickPay a plus). Ability to work independently and collaboratively in a fast-paced environment. Spanish Speaking a plus Salary Description 55,000 to 65,000

SCOPE: Under the direction of the Regional Manager, the primary function of the Community Manager is providing competent and effective leadership which will ensure the growth and success of both the community as well as employees. The Community Manager is responsible for all phases of the operation of the Property, including but not limited to; general administration, maintenance, leasing, resident relations, collection of rents, cleanup of violations and oversight of all personnel and resources and adherence to all applicable fair housing laws governing real estate sales, leasing and management maintenance service. RESPONSIBILITIES: Maximizes the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure Performs weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance Ensures that all rents are collected by months end and handles delinquent accounts Responsible for hiring, onboarding, training and performance management of Maintenance Technicians and Assistant Community Managers of the property Accountable for labor and operational budget development and performance; prepares budget for labor and operational cost, manages labor and operational cost to ensure compliance with budget Ensures that all policies, rules and procedures are followed by community residents, visitors, vendors and employees Conducts direct sales and marketing activities including maintenance of up-to-date sales materials, home flyers, banners and promotions posted and available to potential buyers; ensuring homes for sale are posted on appropriate sites such as Craigs list, Facebook and other sites; follows-up on lead management; processes and completes all sales paperwork Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete Qualifications QUALIFICATIONS: High School diploma Equivalent is required, College degree preferred 3 years of related management experience in retail, hospitality or property management preferred Demonstrated leadership, guidance and ability to delegate priority tasks Experience with budget development and monitoring and financial management and analysis Moderate proficiency in office productivity software; knowledge of rent management software preferred Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing. Bilingual in English/Spanish, preferred. FLSA CLASS: Exempt REPORTS TO: Regional Manager SUPERVISORY RESPONSIBILITIES: Directly supervises Maintenance Technicians and/or ACM BUSINESS FUNCTION: Communities, Regional SHORT CODE: COMMMNGR POSITION CLASS: Administrative COMPETENCIES: Treats everyone with respect, compassion and kindness - Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other's ideas. Acts with empathy and focus, while able to resolve problems. Demonstrate integrity, transparency and doing things the right way - Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins. Collaboration and team work - Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual. Solves problems and is transparent about outcomes - Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness. Serves our employees and residents to improve their lives - This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work. Developing Fellowship - The ability to influence others through insight, logic and communication in a positive way to attain results. Inspires and motivates others to achieve goals, complete task and deliver discretionary effort. Is a consistent role model of the Lakeshore values, leadership competencies, and a commitment to continuous improvement. Implementing the Vision - The ability to articulate the vision and get others to take responsibility through training, setting clear and transparent expectation, managing performance, providing early, often, and actionable feedback. Provides appropriate tools and resources for employees to implement vision and tactics. Delegates effectively. Following Through - The ability to create plans, check-in periodically to insure progress is being made, and assist as appropriate to remove barriers, helps others learn from mistakes and insure task are completed. Also includes, asking tough questions, facing disagreements, and managing conflict constructively. Holds self and others accountable to agree upon expectations. Achieving Results - Sets challenging goals, stays focused on results, and builds a culture where employees want to provide maximum contribution. Demonstrate leadership by challenging status quo, taking a stand, have healthy, respectful debate to improve processes and outcome. Team playing - Builds credible and trustworthy working relationships with boss, peers and subordinates. Develop followers to use their strengths and help them achieve their professional goals. Viewed as an effective team member and has ability to influence senior leaders. PHYSICAL REQUIREMENTS: Occasional exposure to wet/and or humid conditions; the employee will occasionally lift packages up to 20 lbs.; frequently required to walk; frequent exposure to outside weather conditions. COMPENSATION: $55,000.00 - $58,000.00/YR (Based on experience) plus sales commission LOCATION: Alden Village Estates - Alden, NY Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self-identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre-employment background screening, including a drug test, as permitted by applicable law. We are a smoke-free and drug-free workplace, committed to the safety and health of all employees. Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role. Job ID: 39329/145 #IND

Join Our Team as an Assistant Community Manager - Create Exceptional Resident Experiences and Keep Our Communities Thriving!Are you a customer service champion, an organized problem-solver, and a collaborative team player ready to make a difference? Morgan Properties is seeking an Assistant Community Manager who thrives on creating memorable resident experiences and supporting smooth community operations-often across multiple sites. This role offers the chance to make a real impact by delivering outstanding resident experiences, applying a sharp eye for detail, and confidently managing multiple priorities with a positive outlook. What You'll Do: Resident Engagement & Customer Service Be the friendly face and main point of contact for residents and visitors. Respond to resident needs with empathy and professionalism. Conduct community tours-walk-ins and those scheduled by our Regional Sales Team. Support move-ins and move-outs, creating a seamless experience. Escalate resident concerns as needed to leadership. Community Operations Inspect homes before move-in to ensure quality. Walk the property and flag any maintenance or curb appeal issues. Assist in planning and executing resident events. Help ensure safety standards and community policies are followed. Administrative Support Keep resident records accurate and up to date. Assist in preparing community reports. Support day-to-day admin tasks as assigned. What You Bring: 2+ years of experience in customer service or a related field. Excellent communication and interpersonal skills. Ability to problem-solve and stay organized in a fast-paced environment. A valid driver's license and the willingness to drive between communities if needed. Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team. Benefits That Make a Difference: 20% Apartment Rental Discount Excellent Pay: $22.00 - $24.00 / hour $300 Morgan Essentials - paid quarterly Renewal Commissions Education/Tuition Reimbursement Medical, Dental, and Vision Insurance Life and AD&D Insurance Long and Short-Term Disability Coverage 401(k) Retirement Plan with Company Match Generous Paid Time Off, including 10 Holidays per Year and Sick Leave Employee Assistance Program (EAP) Additional Employee Discounts Available

Job DescriptionDescription: WE ARE HIRING! Job Title: Property Manager Hours: Part Time 30Hrs a week Pay Rate: $21.00-23.00 an hour General Description Day-to-day management of property or properties as assigned. Essential Duties and Responsibilities Coordinates the activities of an on-site rental property management office, including but not limited to: Supervises administrative and maintenance staff and monitor workflow; approve timesheets and complete annual performance reviews of staff Interviews prospective tenants to complete housing applications and collect eligibility information and documentation Effectively communicates to applicants and tenants the property and/or program guidelines, eligibility requirements and lease restrictions, and the rules and regulations applicable to the property and/or program Conducts recertification of housing eligibility for current tenants Verifies accuracy of information provided by tenants or prospective tenants in accordance with regulatory requirements Recommends eligibility and suitability of tenants and prospective tenants for residency Computes income and expenses to determine applicants' and tenants' rental charges according to one or more applicable funding agency regulations Inspects rental units to assess housekeeping habits of tenants and identify repair and maintenance needs, status of safety equipment and need for any corrections and tenant notification Manages tenant complaints such as poor housekeeping habits, insect infestations, landlord/neighbor relations, noise, etc.; prepare and deliver oral and written lease enforcement notices when necessary Observes and addresses needs of tenants as they age in place Refers tenants to appropriate social service agencies, when necessary Recommends eviction of tenants when necessary and prepare initial eviction documents Prepares work orders for required repairs and maintenance Collects rents and other tenant charges, makes deposits and prepares appropriate documentation Writes letters, memos, reports, and complete a variety of forms and ledgers on computer Keeps Regional Property Manager/Director of Asset Management informed of activities and property status Ensures rents are collected according to the lease agreement Prepares late and 3-day notices in accordance with company policy. Execute eviction process for tenants delinquent with their rent Process accounts payable in accordance with company procedures Assists with the annual property budget preparation and monitors financial performance monthly Keeps apprised of all rules, regulations, statutes, laws, required to maintain a low-income housing property Compiles reports on a monthly, quarterly, semi-annual and/or annual basis, as required by PHDC and funders Participates in appropriate neighborhood associations Ensures compliance with all policies, procedures and regulations, including fair housing regulations Ensures safety of building, employee(s) and tenants Provides positive marketing efforts for PHDC and property, including preparation and distribution of monthly tenant newsletters Ensures accuracy of all marketing materials Responsible for ensuring all information in systems is accurate and complete Mentors/trains new staff Performs other related duties as determined by the Regional Property Manager KEY PERFORMANCE MEASURES 100% compliance with fair housing regulations and regulatory requirements Achieve targeted cash flow for property(ies) Maintain an overall annual occupancy rate of 97% or more Ensure units do not remain vacant for more than 30 days Collect 95% of all scheduled rents by the 5th day of each month and a minimum of 98% by the end of the month in which they are due Ensure that 100% of tenants with unpaid rent either have a written payment plan or eviction process started by the 15th of each month 100% of tenant recertifications are completed at least 30 days prior to the effective date Friendly, helpful, courteous interactions with tenants, vendors and co-workers Ensure overall tenant satisfaction Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: High School Graduate Credentials: Valid NY State Driver License and access to a reliable vehicle Experience: 3 years of experience with affordable housing programs desired Additional Qualifications: Good interpersonal skills Good written and oral communication skills Methodical, dependable, organized, honest and courteous Valid NYS driver's license and driving record acceptable to agency Flexible schedule Good reading comprehension and writing skills Reliable and insured transportation Computer ability Certified credit compliance professional or willingness to attend training to obtain certification. Clean police record Drug free, substance free, lifestyle Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet, but can be loud at times.

Job Description ASSISTANT COMMUNITY MANAGER Full Time, $18/hr. plus incentives Hours: Monday-Friday 8:30AM-5:00PM As an Assistant Community Manager, you'll put your outstanding leadership and savvy business skills to work at one of the most respected apartment companies in a management opportunity that offers real leadership, innovation and support. You will train with the Community Manager. Our Assistant Community Managers are the cornerstone of our team. They are responsible for keeping our communities in the top-notch condition our residents have come to expect, building motivated and trustworthy teams who consistently deliver a notably higher level of service and maximizing the operating performance of our community. Be ready to be busy! Core duties and Responsibilities, in collaboration with the Community Manager: Operations. Ensuring the smooth running of our community in a fast-paced environment. Oversee all operations including lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, etc. Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability. People development. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, and maintenance personnel, in order to maximize their engagement and minimize turnover. Marketing. Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs. Supervise day-to-day operations of entire on-site team, ensuring that all corporation policies and procedures are being followed. Maintain effective on-site staff through interviewing, hiring, and terminating as necessary. Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. Manage and maintain all aspects of overall community budget and finances. Work with leasing staff to ensure that leasing/marketing goals are being met. Maintain positive relations with all community vendors. Coordinate special projects as requested by Property Manager. Perform any other related duties as required or assigned. Job Requirements Skills and Ability: Effective communication and customer service skills. Computer literate, including Microsoft Office Suite. Strong customer service orientation. Excellent phone and personal sales skills Ability and access to drive a car. General office, bookkeeping and sales skills. Strong administrative, organizational, and management skills. Excellent oral and written communication skills. Education/Experience: High school diploma or equivalent required. Minimum 1 year of residential leasing and/or management experience or comparable experience. Financials experience/experience writing and maintaining budgets, a plus. Proficient in Yardi property management software, or other similar property management software, a plus. Valid NYS driver's license and dependable transportation required. This is a full-time opportunity with competitive compensation. Benefits include paid vacation, holiday and PTO days, 401K with company match, health/dental/vision/accident/critical illness insurance, flexible spending account, health savings account, identity theft/fraud protection, legal service benefit, and many more.

TM Associates is a family owned business united by its mission and defined by its values. We take our work personally, knowing the resident experiences we're responsible for truly impact people. This belief-that of our founder, Tevis Margolis, continues to be realized through our growth from seven team members to over 500. Mr. Margolis' drive to build a business dedicated to its people has resulted in a unified determination to meet each client's high expectations. Those expectations include building and managing the very best communities for the people who need them most. We offer full medical, dental and vision insurance at an affordable rate on the first day after the first full calendar month of employment. With our 401K match program, you are eligible to start contributing on your first day of employment. Our company takes pride in our employees. We believe we are the best because of our dedication to training, benefits and leadership. Supervision and Direction: The Community Manager will receive general supervision and direction from their Regional Manager and the Management Agent (TMAM). The Community Manager may be vested with the authority to make discretionary decisions in the event circumstances occur that are not covered by written instructions or known policies and procedures. Communication between the Community Manager and the Owner will be through the Officers of TM Associates Management. The Community Manager will comply with established policies and procedures and will not take action contrary to such guidelines without the Regional Manager's approval. The Community Manager is directly accountable for the complete operation of the site. They will be responsible for supervising all other TMAM staff associated with the community and for their standard of performance. Requirements Responsible for assuring that the tenants receive prompt, efficient, courteous, and quality service, including immediate acknowledgement of any complaints with prompt action to find a resolution. Counseling and referring residents as appropriate Achieving and maintaining as close to 100% occupancy as possible Performing recertification of residents income, where applicable Provide direction to and assurance that rental programs are properly executed Assure the provision and maintenance of efficient mechanical operations, adequate buildings and equipment; and be responsible for the employment of qualified and competent maintenance personnel and establishment of good tenant relations with maintenance personnel Regularly inspect the buildings, grounds and physical appearance of the property, deferred maintenance, and other related data. Prepare reports based upon regular inspection, outlining property condition, including cleanliness of buildings and grounds, and a summary of maintenance operations. Inform the Regional Manager of any observed deferred maintenance and property deficiencies in writing, noting specific locations, conditions, and recommendations for corrective measures. Provide direction and guidance to the maintenance staff, assign work priorities, and determine the extent of repairs and necessary corrective measures. Establish central office procedures with the approval of the Regional Manager Interview all potential residents and process verifications to determine eligibility. Confer with the Regional Manager on all evictions, lease violations, and special arrangements. Rent Collection and Record keeping, including frequent trips to banks Possess a valid driver's license and a driving record acceptable to TMAM for site errands, including trips to banks, stores and other vendors. Be responsible for all job assignments, explain employee duties and responsibilities, and inform operating staff of policies and procedures. Maintain files containing written records of maintenance services, equipment readings, operating manuals, inventory and a library consisting of pertinent data relating to equipment and buildings. Purchasing needed supplies and equipment, within budget constraints. Maintain necessary administrative records of purchases. Develop and implement site activities for residents such as special events and recreation activities Prepare and respond to all pertinent correspondence Attend mandatory meetings and seminars Able to communicate both orally and in writing using English and use of basic arithmetic skills. Must have access to reliable vehicle transportation for errands from property. Other duties and responsibilities as assigned by Regional Manager and/or TMAM Management

The Property Manager is responsible for daily operations of the property including maintenance & upkeep, leasing, billing, and compliance. This position will manage activities surrounding resident services, and retention activity to achieve financial goals. The Property Manager works to establish and maintain positive, productive relationships with internal and external stakeholders. Essential Functions Operations: Oversees and directs day-to-day property operations of assigned properties. Completes and submits all required reports by due dates. Responsible for the coordination of all tenant related activities and record keeping necessary to maintain the financial viability of the property. Responsible for renewal and annual recertification process for residents and documents reasons for non-renewals. Monitors leasing/renewal/recertification activities through Yardi software system. Responsible for leasing activities, such as move-in certifications, annual recertification, and lease renewals. Prepares new leases and secures tenant signatures. Prepares re-certifications, lease renewals, interim adjustments, and other documents. Certifies and conducts interviews with potential tenants from a waitlist of candidates. Maintains compliance with all funding and agency requirements by collecting proper documentation. Responsible for inspections as to condition prior to leasing to ensure that units are being maintained according to tax credit required housing quality standards. Ensures maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis. Responsible for ensuring residents adhere to the lease rules and regulations and assists with issuing lease violations as necessary. Keeps legible records on each individual client. Documents and reports all issues to supervisor. Recommends cases of non-compliance to Regional Property Manager and resolves as necessary. Receives and responds to tenant or applicant inquiries by phone, email, or in-person visit. Responsible for documenting and addressing residents' complaints associated with property issues. Resolves problems as able and escalates issues to the Regional Property Manager as necessary. Responsible for marketing efforts to prospective residents to ensure occupancy goals. Responds to emails throughout the day. Financial: Maintain occupancy of sites at 95% or higher. Maintain receivables at 90% or higher. Ensure satisfactory finding at all file audits and physical inspections. Ensures compliance with annual requirements for documentation of income and asset certification. Assists residents with move in procedures including documentation, policies and procedures. Manages and monitors accounts receivable, following up with tenants to resolve delinquency issues as needed. Generates and analyzes reports to track and resolve outstanding issues including financials, service requests, compliance, and overall operations. Reviews delinquency report and sends notices for nonpayment of rent and other violations. Responds and resolves resident complaints associated with property issues. Manages budget, processes invoices, and the coordination of rent collection activities. Processes accounts payable including validating invoices, coding transactions, posting to the accounting system, and submitting for approval. Prepares and submits annual budget to Finance. Maximizes income and controls costs for each property. Responsible for monthly review of financial reporting and budget variance analysis. Ensures all needed contracts are in place and current. Supervisory Duties: Reviews and approves employee's timecards and manages time off requests. Recruits, interviews, recommends candidates for hire, and manages the transfers, promotions, and performance management processes for up to three direct reports. Assigns, instructs, and directs the work of staff. Provides training and guidance related to processes, procedures, goals, and standards. Prepares performance evaluation documentation; reviews and conducts performance evaluation meetings. Other Duties Assists with eviction process as needed. Inspects units upon vacancy and documents inspection results to determine deposit refund. Responsible for ensuring tax credits are issued to limited partner investors and meets all related compliance issues. Hosts resident meetings to provide information regarding community resources such as HOME seminars, health fairs, and financial counseling. Attends trainings, reads appropriate publications, and confers with others in this field to stay knowledgeable of the changing federal regulations and policies. Works closely and professionally with other public agencies and organizations that may be available for the betterment of the residents. Demonstrates respect and regard for the dignity of all residents, families, visitors, vendors, and fellow employees to ensure a professional, responsible and courteous environment. Communicates effectively with internal and external customers with respect to differences in cultures, values, beliefs, and ages, utilizing interpreters when needed. Other duties as assigned. Education and Experience 3 to 5 years of experience in the property management field with property leasing and resident services experience strongly preferred. Minimum 3 years of experience with specific training in housing management or related management context. Customer service experience such as retail or hospitality desired. Experience or familiarity with local, state, and federal service programs preferred. Sales experience is a plus. Experience using Yardi software system is a plus. High school diploma or equivalent preferred. Knowledge, Skills, and Abilities Must demonstrate ability to review and process information to determine what it means, how it fits together and how to respond to it. Strong written and verbal communication skills, which demonstrate the ability to interpret, clarify, and advise on program objectives and tasks. Excellent customer service and interpersonal skills to interact with prospective and current tenants. Attention to detail to ensure applications are accurate and tenant issues and questions are adequately addressed. Strong problem-solving skills to find effective solutions for a variety of issues. Advanced knowledge of rental contracts, property laws, and anti-discrimination laws. Working knowledge of computers including Outlook, basic Excel, Word, Publisher, and PowerPoint required. Physical Demands and Work Environment Flexible work hours including after-hours response in the case of an emergency. Work includes both inside and outside environments. Must be able to work in various elements. Driving is routinely required for positions with multiple sites. Ability to walk property/properties. Must be able to sit and stand for extended periods. Must be able to lift 15-20 pounds. Exposure to diverse communities including low-income neighborhoods. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transportation Requirement Position requires automobile, driver's license and insurance. Last Updated: December 2022, Approved: Jan. 2023 Replaces: N4PM

Job Description Compensation & Benefits: 100% rent discount for onsite apartment. Multiple Level monthly bonus plan Semi-annual bonuses Pay $26.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: Woodhill Apartments has an excellent opportunity for a seasoned Community Manager to oversee our 154-unit residential apartment community. The ideal candidate should have experience in residential property management along with excellent people, managerial, supervisory, organizational and computer skills Responsibilities: Adheres to the highest standards of performance Collection of rents, expense controls, and handling resident issues. Coordinate vendor scheduling as well as communicate with vendors effectively. Responsible for resident retention & social events monthly Inspect and arrange maintenance to meet standards Negotiate lease/contracts with contractors in a timely and reliable manner Develop and manage annual budgets by forecasting requirements and analyzing variances, data, and trends Oversee properties' personnel and evaluate its performance Conduct safety meetings monthly, enforce safety rules, and make sure staff is following safe work practices Must comply with state and federal fair housing regulations. Skills: Leads, trains, coaches, and motivates all team members In depth knowledge of all rules and regulations surrounding property management Competency in MS Office and relevant databases and software Strong communication, interpersonal, and presentation skills Strong attention to detail Well organized with excellent time management skills Experience with MRI and Nexus software a plus! #NYIND

The Assistant Habilitation Manager is responsible for assisting in the daily operation of the program including direct service delivery, documentation and leadership and training of DSPs. The Assistant Habilitation Manager is responsible to act in the absence of the Habilitation Manager. Essential Functions: Provide direct support and services to individuals as outlined in the Staff Action Plan (SAP) (eg goals, personal hygiene, medication, toileting, social activities, community integration etc.). Accurately document all services contemporaneously in Electronic Health Record (EHR) or with paper note (as applicable) in accordance with the Agency, OPWDD, Medicaid and other funder requirements. Reviews and monitors service delivery notes and other individual activities by DSPs as to appropriateness, consistency, and frequency. Reports issues to the Habilitation Manager. Completes monthly summaries as assigned. Attends Life Plan (LP) meetings and other meetings as appropriate/assigned. Joins with Habilitation Manger and DSPs in developing daily activities schedule. Provides direction to DSPs related to activities with the group and assists with planning activities within the program room and in the community. Review Habilitation Plan with Habilitation Manager prior to six (6) month review and annual meeting and provide feedback for potential revisions. Responsible for the general housekeeping and organization of assigned areas. Communicate with people supported, families, outside agencies and community resources as needed to coordinate services for people served. Provide orientation and training to staff as requested. Provide coverage with participants in the program in the absence of Habilitation Manager. Provide scheduling support and leadership in the absence of the Habilitation Manager. Review and approve billing as requested. Assist and support people served to build positive relationships in the community. Monitor safety and welfare of people served and immediately notify supervisor of concerns. Provide needed support and encouragement for people served to advocate for their needs and rights. Participate in Quality Assurance and Corporate Compliance activities as requested. Conduct oneself in a manner consistent with the Agency Code of Conduct and Arc Brand Treat all protected health information consistent with HIPAA. Complete all necessary trainings as assigned and ensure program staff complete necessary training. Adhere to Agency policies and procedures. Assist with Agency safety programs and promote workplace safety. Other related duties as assigned Non-Essential Functions: Develop volunteer/job opportunities in community for program participants. Attend Life Plan meetings and team meetings for people receiving services as requested. Participate on Agency committees. Administer medications as trained and as designated. Loading and unloading buses. Reporting Responsibilities: Reports to: Habilitation Manager Supervisory Responsibilities: Leadership in the absence of the Habilitation Manager Knowledge, Skills and Abilities: Ability to instruct others on daily living skills. Actively listen and be able to communicate, verbally and in writing. Ability to work as part of an interdisciplinary team. Maintain composure under pressure. Serve as a role model and represent the agency positively in the community. Ability to self-initiate projects and function autonomously as a leader when needed. Physical Requirements: Ability to lift 50 pounds, and to stand, sit, kneel, and stoop Ability to assist an adult with personal care needs Be physically able to assist individuals in transferring from wheelchair to other seat when needed Ability to assist individuals with ambulation Ability to physically load, unload and secure wheelchairs during transport Ability to move chairs, tables and access storage areas Ability to drive safely Ability to assist people when they are having behavioral challenges Working Conditions: Generally working in a typical program environment May involve frequent travel to off-site locations including job/volunteer locations, community recreational sites and personal residences. May require evening and weekend work. May require use of personal vehicle. Minimum Qualifications: Associates Degree or LPN with one-year experience working with people with disabilities or High School Diploma with two years' experience working with people with disabilities

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. **Job Location (Full Address):** 135 Corporate Woods, Rochester, New York, United States of America, 14623 **Opening:** Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 100060 University Real Estate Work Shift: UR - Day (United States of America) Range: UR URG 112 Compensation Range: $70,197.00 - $105,295.00 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ **Responsibilities:** Serves as the managing agent responsible for oversight of off-site owned properties in the various aspects of Property Management and Project Management that ensure compliance with university standards, policies, and procedures, and contract documents. Facilitates and coordinates off-site owned properties, alterations and renovations (under $1M), and special projects University-wide, including College Town, Medical Center, and affiliates, including internal relocations. **Essential Functions:** + Manages, communicates, and facilitates landlord responsibilities for leased and off-site owned building properties within the Real Estate Portfolio. Acts as the liaison to landlords and main points of contact for University departmental resources to lead facilitation and resolve property/suite problems and concerns where responsibility falls upon the landlord. Conducts walk-throughs, follows through on fiscal responsibility, introduces concerns for the betterment of the University from initial contact to completion, including water leaks, mold, and IAQ requests, reimbursement on property loss, life safety, and mandatory testing initiatives/follow-through, appraisal/environmental, and survey requests. + Manages tenant relations where the University is the landlord.Tasks include tenant onboarding/offboarding, triaging maintenance requests, managing landlord maintenance responsibilities, coordinating landlord work in tenant spaces, following up on non-payment of rent, overseeing 3rd party management and maintenance contracts, coordinating with University departments in areas of shared responsibility (e.g., Facilities, DPS, EH&S), overseeing marketing activities, and developing capital budgets for Meliora Development. + Coordinates internal relocations and onboarding of new Highland Hospital and Business tenancy. Communicates the process and educates UR administrators, practice and program managers on tenant vs. landlord responsibilities; initiates contact with third-party facility vendors to maintain and ensure that premise operations (including maintenance, housekeeping, and minor renovations) run smoothly. Conducts meetings as appropriate, introduces landlord representatives, and notifies existing University of Rochester tenants of upcoming changes and new tenants. Maintains open communication to ensure awareness of any noise or interruption of business operations. + Responds and manages emergency situations, i.e., floods, power outages, fire alarms, and HVAC Outages. Coordinates with Facilities, Ambulatory Operations, and contracted vendors to resolve issues in a timely manner. Communicates course of action and resolution efforts to all necessary parties. + Notifies landlords of project moves and ensures that appropriate documentation is handed off. Receives space utilization changes and coordinates rent allocations with the Finance department. Initiates requisitions for POs in Workday/P2P. Manages the Memorandum of Understanding (MOU) process to track changes in rent allocation and ensure compliance. + Facilitates tenant meetings for leased and owned properties. Coordinates communication with UR/HH point persons, facility vendor, outsourced security guards (where applicable), and landlords to maintain interior building systems, exterior premises, and demised tenanted improvements. Manages and communicates the development of capital budget needs for respective owned properties and leaseholds, where applicable, and maintains cost avoidance measures as necessary. Communicates regarding work scope between non-UR building owners and security providers where applicable. + Initiates long-term and blanket purchase orders, approves payments, and creates receipts in Workday/P2P for University vendors (i.e., security vendors, waste removal services, etc.) and various programs/off-site locations.Establishes yearly contracts in collaboration with UR Corporate Purchasing to verify medical asset rates and confirm insurance is up-to-date. + Ensures the well-being of the real estate portfolio. Works closely with the third-party property management vendor for monthly portfolio updates. + Other duties as assigned. **Minimum Education & Experience:** + Bachelor's degree in Business, Real Estate, Management, or related field and 5 years of experience in property management and evaluations required. + Or equivalent combination of education and experience. **Knowledge, Skills & Abilities:** + Excellent communication, time management, and enterprise software skills, Microsoft Office preferred. + Ability to resolve conflict disputes preferred. + Familiarity with building trades, Environmental Health and Safety principles, and security preferred. **Licenses and Certifications:** + Valid New York State Real Estate license or certification from IREM or BOMI preferred. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a **Current Employee,** please **log into my URHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. **Learn. Discover. Heal. Create.** Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

The Assistant Habilitation Manager is responsible for assisting in the daily operation of the program including direct service delivery, documentation and leadership and training of DSPs. The Assistant Habilitation Manager is responsible to act in the absence of the Habilitation Manager. Essential Functions: Provide direct support and services to individuals as outlined in the Staff Action Plan (SAP) (eg goals, personal hygiene, medication, toileting, social activities, community integration etc.). Accurately document all services contemporaneously in Electronic Health Record (EHR) or with paper note (as applicable) in accordance with the Agency, OPWDD, Medicaid and other funder requirements. Reviews and monitors service delivery notes and other individual activities by DSPs as to appropriateness, consistency, and frequency. Reports issues to the Habilitation Manager. Completes monthly summaries as assigned. Attends Life Plan (LP) meetings and other meetings as appropriate/assigned. Joins with Habilitation Manger and DSPs in developing daily activities schedule. Provides direction to DSPs related to activities with the group and assists with planning activities within the program room and in the community. Review Habilitation Plan with Habilitation Manager prior to six (6) month review and annual meeting and provide feedback for potential revisions. Responsible for the general housekeeping and organization of assigned areas. Communicate with people supported, families, outside agencies and community resources as needed to coordinate services for people served. Provide orientation and training to staff as requested. Provide coverage with participants in the program in the absence of Habilitation Manager. Provide scheduling support and leadership in the absence of the Habilitation Manager. Review and approve billing as requested. Assist and support people served to build positive relationships in the community. Monitor safety and welfare of people served and immediately notify supervisor of concerns. Provide needed support and encouragement for people served to advocate for their needs and rights. Participate in Quality Assurance and Corporate Compliance activities as requested. Conduct oneself in a manner consistent with the Agency Code of Conduct and Arc Brand Treat all protected health information consistent with HIPAA. Complete all necessary trainings as assigned and ensure program staff complete necessary training. Adhere to Agency policies and procedures. Assist with Agency safety programs and promote workplace safety. Other related duties as assigned Non-Essential Functions: Develop volunteer/job opportunities in community for program participants. Attend Life Plan meetings and team meetings for people receiving services as requested. Participate on Agency committees. Administer medications as trained and as designated. Loading and unloading buses. Reporting Responsibilities: Reports to: Habilitation Manager Supervisory Responsibilities: Leadership in the absence of the Habilitation Manager Knowledge, Skills and Abilities: Ability to instruct others on daily living skills. Actively listen and be able to communicate, verbally and in writing. Ability to work as part of an interdisciplinary team. Maintain composure under pressure. Serve as a role model and represent the agency positively in the community. Ability to self-initiate projects and function autonomously as a leader when needed. Physical Requirements: Ability to lift 50 pounds, and to stand, sit, kneel, and stoop Ability to assist an adult with personal care needs Be physically able to assist individuals in transferring from wheelchair to other seat when needed Ability to assist individuals with ambulation Ability to physically load, unload and secure wheelchairs during transport Ability to move chairs, tables and access storage areas Ability to drive safely Ability to assist people when they are having behavioral challenges Working Conditions: Generally working in a typical program environment May involve frequent travel to off-site locations including job/volunteer locations, community recreational sites and personal residences. May require evening and weekend work. May require use of personal vehicle. Minimum Qualifications: Associates Degree or LPN with one-year experience working with people with disabilities or High School Diploma with two years' experience working with people with disabilities

Basic Functions: Responsible for the successful day-to-day operation, financial management and maintenance of the property, according to the goals and objectives of the property owners and Baldwin Real Estate Corporation. Provide a welcoming and safe property, which conforms to all health and safety laws and regulations. Manage property in accordance with all housing and employment laws. Ensure staff compliance with all company policies and procedures, maintaining high standards of conduct whenever performing company or property business. Relationships: · Reports directly to the Sr. Regional Manager of Baldwin Real Estate Corporation. · Works collaboratively with the Site Maintenance Supervisor, and outside vendors · Maintains positive relations with residents, staff and vendors · Maintains supportive relations with community, fire, police, housing and government agencies Key Goals: Maintain long-range planning approach for leasing, budgeting, and rental income Maximize resident-retention while increasing revenue Maintain and implement property's emergency and risk management plan Assist in creating and operate within approved budget plans Update marketing plan and survey quarterly Implement and monitor efficient turnover program to ensure high resident satisfaction and retention Maintain good recordkeeping system Reduce liabilities, both physical and financial Description of Responsibilities and Typical Work Activities (Not limited to:) A. Maintaining the Physical Asset Assist Site Maintenance Supervisor to prioritize maintenance service requests and work assignments, if needed, and follow-up with Site Maintenance Supervisor to assure proper completion. Conduct and document periodic inspections of each building and common grounds (minimum weekly) Evaluate maintenance operations periodically to determine cost-efficiency Conduct annual apartment inspection, record results, and coordinate all required repairs with Site Maintenance Supervisor B. Marketing and Leasing Lease units quickly and efficiently. Vacancies should be filled within 15 days from moving out. Review all applications for completeness and then process the rental application, including securing credit report, previous landlord references, and income and asset verifications for each applicant. Advise applicants of acceptance or denial accordingly, in compliance with fair housing laws. Maintain and update waiting list. Assist in preparation of advertising and marketing programs. Maintain efficient resident and property files in site office. Oversee the completion of initial lease preparation and lease renewal C. Tenant Management Educate staff and residents concerning health, safety, police and fire issues Monitor compliance with all turnover and make-ready procedures D. Financial Reporting and Control Receive all invoices, review, approval, and invoices from the Sr. Regional Manager every week. Prepare payroll reports for Sr. Regional Manager approval every week Implement purchases required for day-to-day operation under guidelines established by Sr. Regional Manager, and within owner-approved budget guidelines Deposit rents and security deposits in bank in a timely fashion (min. weekly). Provide detailed deposit records to main office accounting department Prepare purchase orders and authorize them within budget constraints (any purchase order over $250 requires Sr. Regional Manager signature) Record monthly utility usage and implement cost-efficiency wherever possible Maintain petty cash funds, and provide proper receipts for all expenditures E. Administration File reports and maintain communication with Sr. Regional Manager on matters affecting property issues Track receivables, send notices of delinquency, and work with Sr. Regional Manager regarding collections/evictions Participate in annual employee review Assist in preparation of the annual operating budget Maintain polite, professional, and informative telephone manner Maintain professional personal appearance and presentation Salary Description $65,000 - $75,000 per year

General Description The Community Manager is responsible for all phases of on-site property operation, under the direction of the Regional Manager. The Community Manager is responsible to maintain all aspects of the property's assets to Conifer standards. Position Details Full Time Exempt 40 hours per week Monday - Friday 8:30am - 5pm Location Andrew's Terrace located at 125 St. Paul Street, Rochester, NY 14604. Job Description People: Recruit, hire, train and be responsible for work performance by all team members under his or her direction to include, but not limited to, coaching, mentoring, and regular performance management of team members in accordance with Conifer policy and procedures. Perform written evaluations of employees and make recommendations for salary increases and/or advancement, under the supervision of District Managers and Regional RVPs. Maintain and submit regular and timely attendance records of all team members under his or her direction. Ensure overtime is reasonable and necessary, with District Manager approval where appropriate. Follow and enforce all Conifer policies and procedures. Market and approve/disapprove all applications for rental; prepare, process and sign all leases and related forms. Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents. Provide excellent customer service to residents and resident organizations; respond timely and professionally to any inquiries including resident concerns. In a professional and timely manner, and in accordance with Conifer policy, respond to and address all internal and external requests for information or action. Property: Ensure complete implementation and compliance with all housing program requirements and directives as appropriate. Actively manage the occupancy of the property, ensuring all waitlists are maintained, applications are pre-processed according to vacancy trends and vacant units are turned and leased timely. Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists. Ensure that community is maintained to Conifer standards. Immediately report accidents and emergency situations to Risk Management and District Manager. Complete and submit the proper incident reports. Ensure that all maintenance requests are handled on a timely basis while effectively communicating to the residents. Ensure that appropriate written records are kept of all maintenance work completed. Inspect Community and apartments in accordance with Conifer policy. In conjunction with Maintenance Supervisor, obtain competitive bids for contract services and capital improvements; process bid packages per Company procedures. In conjunction with Maintenance Supervisor, draft approval memos and contracts for approval and supervise outside contractors working on the property to ensure contract compliance. Financials: Assist in development of annual budget and work within the approved budget. Seek District Manager approval for any unbudgeted expenses. Complete monthly variance reports and actively contribute to reforecasts as required. Collect rents and handle delinquent accounts in a timely and efficient manner. Maintain clean resident and subsidy ledgers. Make bank deposits daily and/or as required. Process all accounts payable timely and in accordance with budget and Conifer procedures. Emergency on-call duties as required or assigned. Physical attendance at assigned work location during scheduled hours is essential. May be required to assist at other Conifer locations as needed. Other job-related duties, projects as assigned Experience Minimum 1-3+ years prior site management or apartment management housing experience, preferably in affordable housing. Compliance experience or knowledge (LIHTC, HUD-Sec. 8, RD, others) strongly preferred. Minimum 1+ years team supervision experience including training and performance management skills. Demonstrated prior customer service or sales experience a plus. Strong MSOffice skills (Word, Excel, PowerPoint, Outlook) for effective communications. Yardi Voyager experience desired or other accounting or housing software programs a plus. Demonstrated experience in solving resident, personnel, vendor and financial problems. Accounting experience with budgeting, accounts receivable & payables, variance analysis strongly preferred. Reliable transportation and valid drivers' license needed. Flexibility to travel for training, meetings, conferences, as scheduled. Education Minimum High School degree/GED equivalent required. Associate's degree in business or some college desired; Bachelors' degree a plus. Certifications Preferred or willing to obtain: Certified Occupancy Specialist (COS) Tax Credit Specialist (TCS) LIHTC (Low Income Housing Tax Credit) S.T.A.R. Training Others pertinent to affordable housing industry Requirements Excellent interpersonal and customer service skills. Collaborative, friendly to effectively handle issues as they arise. Demonstrated excellent written/oral communication skills. Ability to exercise good business professionalism and business judgment at all times. Strong organizational, time management, and multi-tasking skills to meet required deadlines. Resourceful; effective problem-solving skills. Flexibility - able to prioritize projects and adapt work projects quickly when needed. Able to work both independently and a team. Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program. The salary range for this position is $65,000.00 - $75,000.00. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses. APPLY TODAY via our website link: ******************************* complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team! Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. Salary Description $65,000.00 - $75,000.00

Job Description Leadership with Heart. Communities that Thrive. Mark IV powers Rochester's growth with thousands of homes, apartments, senior communities, and over a million square feet of commercial space. As a family-owned business for nearly 60 years, we know our success depends on caring professionals like you. As a Property Manager, you'll create welcoming communities where residents feel truly at home. You'll lead with empathy and integrity-building strong connections with residents, supporting your team, and ensuring our communities are well cared for. Your work keeps daily life running smoothly and helps residents feel proud of where they live. At Mark IV, you'll be backed by the stability of a trusted company, supported with modern tools and training, and given opportunities to grow your career while making a lasting impact on people's lives every day. If you believe a home is more than just four walls, and you take pride in creating great places to live, you'll thrive as part of the Mark IV team. Duties and responsibilities Manage the long-term financial performance of the property Oversee, coach and mentor staff, leading by example in terms of conduct, communication, presentation, and performance Show and lease units; explain lease terms, follow up with prospects to secure lease and drive occupancy Work closely and meet daily with maintenance to increase efficiency and foster accountability; prioritize workload; ensure adherence to turnover schedule and timely completion of work orders Employee performance management and counseling as needed Conduct regular inspections of the property to identify and address maintenance or safety concerns Participate in eviction hearings with in-house counsel Maintain accurate and organized records Hold quarterly resident events (outside of regular business hours) to build positive relationships with residents Conduct competitive market research Qualifications 5+ years of property management experience Essential Competencies Strong knowledge of property management principles and practices Sales and customer service mindset Desire to build a strong, high-performing team Attention to detail and follow-through Proficiency with MS Office and experience with property management systems such as Yardi and Rent Café Excellent verbal and written communication skills About Mark IV Enterprises For nearly 60 years, Mark IV Enterprises has been shaping the Rochester region with high-quality residential and commercial developments. From neighborhoods of over 6,000 single-family homes to luxury apartments, senior living communities, and more than 1,000,000 square feet of commercial space, our portfolio reflects our long-standing commitment to building places where people and businesses thrive. Why Work With Us As a family-owned company, we value more than just the work we do-we value the people who make it possible. Our skilled maintenance professionals are essential to our success, and we take pride in fostering a collaborative, team-driven environment where craftsmanship and innovation are recognized and rewarded. Innovation in Action We're not just keeping up-we're leading. From smart building technology to advanced property management systems, Mark IV invests in modern tools and processes that make your work efficient and impactful. What We Offer The stability of a company with six decades of proven success A wide variety of projects, from residential to commercial and community spaces A team culture built on trust, respect, and growth opportunities Ongoing training and support to keep your skills sharp and your career moving forward Join Our Team At Mark IV, your expertise helps power the communities we create. If you're looking for steady work, meaningful projects, and a company that invests in your future, you'll find it here.