Assistant property manager jobs in Norfolk, VA - 86 jobs
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Property Manager II
Kushner 4.6
Assistant property manager job in Norfolk, VA
Join Our Team as a Customer-Focused Property Manager! Do you have the vision, drive, and expertise to transform beautiful newly built properties into thriving communities? We are seeking a Property Manager Extraordinaire who thrives on providing excellent customer service, loves making an impact, and is passionate about delivering exceptional results. If you have experience with a lease-up and you're ready to lead with excellence, embrace challenges, and create lasting value, this is the opportunity for you!
What You'll Do:
Maximize Property Performance: Achieve outstanding operational and financial results through effective cost control, revenue growth, and innovative solutions.
Collaborate & Lead: Develop annual budgets and marketing plans in partnership with owners, ensuring alignment with their goals and objectives.
Tenant Relations: Build strong relationships with residents and commercial tenants by delivering exceptional customer service and addressing concerns promptly.
Optimize Leasing & Marketing: Drive high occupancy rates with competitive pricing strategies and creative marketing initiatives.
Ensure Excellence: Oversee property inspections, maintenance, and compliance with safety standards to maintain a pristine and functional environment.
Foster Team Success: Train, motivate, and guide staff to excel in leasing, operations, and customer service.
What You'll Bring to the Team:
Experience: 3+ years of Lease-up experience and proven success managing Class A+ residential properties. Experience with 55+ communities preferred.
Expertise: In-depth knowledge of property management, tenant/landlord laws, and leasing practices.
Tech-Savvy: Proficiency with Microsoft Office, collaboration tools like Teams and Zoom, and property management software (Yardi preferred).
Problem-Solver: Strong analytical skills to identify issues and implement effective solutions.
Customer-Focused: Passion for delivering exceptional service and creating a welcoming community.
Flexible & Reliable: Physical and mental ability to respond to emergencies 24/7 and thrive in a fast-paced environment.
Why You'll Love This Role:
Competitive Pay & Commissions! Your hard work and success are rewarded.
Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no wait period, tuition reimbursement, relocation bonuses and more!
Growth Opportunities: Be part of a forward-thinking organization that values innovation and professional development.
Diverse Portfolio: Manage a dynamic mix of residential, commercial, and retail spaces.
Collaborative Environment: Work alongside a supportive and skilled team that shares your commitment to excellence.
Impact: Make a meaningful difference by enhancing property value and tenant satisfaction.
Ready to Make Your Mark? Apply Now and Let's Create Something Extraordinary Together!
$41k-55k yearly est. 12d ago
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Property Manager
A&M Products Manufacturing 4.3
Assistant property manager job in Chesapeake, VA
Storage King USA has an immediate opening for a property manager at our location in Chesapeake, Virginia. We are looking for individuals to join our team with customer service, retail, restaurant, sales, marketing, or property management experience. We are open to a wide variety of candidate background experiences associated with direct contact with the public.
As a Property Manager, you will be part of a fast-growing team, have an inclusive company culture, and career development opportunities. You will lead the daily operations of the storage facility and manage a team and customers renting storage units. Our customers are a top priority and your interactions with customers make a difference.
This is a full-time, hourly position with some weekends required.
Essential Duties and Responsibilities:
* Renting storage units, parking space, and selling store merchandise.
* Converting telephone and walk-in inquiries into storage rentals.
* Operate the property within the budgeted guidelines established by Storage King USA leadership.
* Schedule all contractors for any other services needed. Inspect all work performed prior to approval for payment to contractors.
* Enforce a fair and comprehensive rental collection practice as dictated per policy. Be present for auctions of delinquent tenants and evictions.
* Directs activities of all on-site personnel and maintains a great working environment.
* Post, collect, track, and manage delinquency of rental and other income.
* Ensure desired renewals are being captured at the highest rate possible.
* Developing relationships and cross promotion opportunities by partnering with local businesses in the communities we serve.
* Daily property walks to check locks, check for cleanliness and upkeep, sweep the property, clean units, ensuring supplies are appropriately stocked, and performing other light maintenance tasks.
You Will Make An Impact By:
* Going above and beyond for our tenants - striving to uphold Storage King USA high standards of customer service.
* Being dedicated to Storage King USA Mission and Values - exceeding goals and maintaining a positive relationship with your team, tenants, vendors, and local community.
Storage King USA offers an inclusive, supportive, and encouraging work environment along with a competitive pay structure, and excellent comprehensive benefits package including:
* Medical, dental, and vision insurance options at an affordable rate,
* 401(k),
* Comprehensive perks discount program across the country,
* Paid holidays and paid time off,
* Bonus opportunity,
* Career growth opportunities,
* Training and development,
Requirements
* Solid communication and organizational skills.
* Basic computer skills and proficiency in Microsoft Word and Excel.
* Provide best-in-class customer service to new and existing customers.
$41k-66k yearly est. 22d ago
Assistant Property Manager-Newport News
Greenbrier Management 4.6
Assistant property manager job in Newport News, VA
Greenbrier Management Company is based in Williamsburg, Virginia. Founded in 1984 by corporate owners to manage their own properties, the company expanded to include third-party property management. In its 30 plus years of business, Greenbrier Management Company continues to successfully serve both residents and owners. We have the experience and dedication sought by property owners. We maintain above-market averages for our occupancy and lease rates. Our team consists of individuals with a drive for success. Our years of experience, excellent talent, and superior customer service make us a top performer in the property management industry.
Job Description:
We are seeking a highly motivated and enthusiastic individual to serve as AssistantManager for a rapidly growing and dynamic property management organization. This position is responsible for leasing, marketing, and maintaining satisfied residents. This is an outstanding career opportunity for an energetic professional to be a part of a passionate team of A players, committed to achieving success.
Specific Responsibilities:
Rents apartment units to prospective residents.
Answers phone and email inquiries from prospective residents while encouraging them to visit the community.
Meets with prospective residents to determine the type of apartment to meet the prospect's needs, while using innovative sales techniques to close lease sales.
Develops and implements an effective marketing plan that achieves community goals.
Develops and implements an effective marketing plan that achieves community goals. Conducts outreach marketing activity to ensure appropriate traffic levels are achieved and maintained.
Shows apartments and the overall community to prospective residents ensuring amenities are highlighted.
Meets with prospects to obtain all needed information to begin the application process. This includes entering all data in the computer system.
Contacts prospect regarding the approval/disapproval decision. This includes assisting them in completing the lease application, while obtaining initial rent and deposit payments. Most importantly, schedules the move in date and any maintenance which must be completed in advance of the move in date.
Prepares and maintains a file for each resident. This includes ensuring all information is correct and updated on a regular basis.
Contacts residents with expiring leases to discuss renewals and encourages lease renewals.
Takes resident calls for service or other needs while forwarding to the appropriate staff members. As appropriate, writes work orders for service, promotes good resident relations through courteous and timely response to resident needs and concerns.
Answers outside phone calls and greets visitors.
Prepares reports or compiles other data as requested.
Performs other duties as assigned which are in the best interests of the company.
Qualifications:
Previous restaurant, retail sales, or multifamily leasing experience required; previous multifamily leasing experience preferred.
Experience with Entrata preferred
Above average ability to communicate with clients and with co-workers both verbally and in writing
Basic personal computer skills and ability to learn specialized software.
Skill to convince prospective residents of the advantages of living at a community by sales closing methods.
Ability to work a varied schedule, including weekends and some holidays as required.
Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws.
Ability to travel off-site for training courses and outside marketing
We are seeking highly motivated, career oriented, individuals who function well in a team environment. The successful candidate will be enthusiastic, passionate and accountable for achieving results.
Candidates will be required to pass a criminal background investigation, credit check and drug screening.
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$40k-56k yearly est. 19d ago
Property Manager
Girl Scouts of The Colonial Coast 4.1
Assistant property manager job in Chesapeake, VA
Full-time Description
If you describe yourself as a jack of all trades and enjoy a good day's work outdoor working with your hands, we have the perfect role for you. As our Property Manager, you'd be responsible for maintaining assigned properties in a safe, attractive, and comfortable condition. This fits well with you since you are a patient person who ensures completeness and quality in your work. Since you enjoy working alone, you enjoy handling work orders and common area repairs when necessary.
Excellent benefit package including: medical/dental insurance (GSCCC pays 90% of medical premium),health savings account, complimentary life insurance, Aflac benefits, 403b/Roth with match, 12 holidays per year (including last week of December), and a generous leave program starting your first day of employment. This is a full-time position with a 35 hour workweek.
ACCOUNTABILITIES
Develop and implement an ongoing improvement and preventative maintenance plan that complies with all OSHA, city/state, ACA, and GSUSA standards. Ensure that all designated properties, buildings, and equipment are maintained in accordance with all regulatory and accreditation standards. Conduct safety and preventative maintenance inspections as scheduled and/or assigned.
Regularly inspect the condition of all assigned buildings, facilities, equipment, and grounds to keep property ready for use, including identifying situations that may pose a current or future risk to users.
Diagnose problems and perform corrective or preventive maintenance to facilities and grounds including structural, mechanical, electrical, plumbing, light carpentry, and HVAC work as required.
Interact and support outside vendors and contractors as assigned. Monitor and evaluate contractor performance.
In the absence of supervisor, monitor site security and emergency systems and procedures to ensure safe usage of properties and facilities. Respond to emergency security alarms as needed outside of regularly scheduled hours.
Conduct routine landscape maintenance such as cutting grass; cutting and removing trees, limbs, brush; and repairing and/or clearing roads and trails.
Ensure property and facilities are prepared for the use/rental to Girl Scouts and outside groups as permitted by Council guidelines and procedures. May perform light cleaning such as mopping, vacuuming, dusting, cleaning windows, and removing trash.
Use and maintain Council vehicles and equipment including small motors.
Monitor and maintain assigned pools and ensure compliance with regulations. Includes maintaining proper chemical balances and safe pool areas.
Assist with the opening and closing of camp facilities such and taking down and setting up tents and preparing for required inspections.
Assist in moving materials, supplies, and equipment to appropriate areas within/to sites as needed.
Coordinate and manage annual inventory of supplies and equipment.
Participate in required safety training. Recommend training as necessary.
Serve as onsite Camp Ranger when needed.
Provide input into the department goal-setting, budgeting, and planning.
Comply with OSHA, GSUSA, and Council policies, standards, guidelines and apply risk management procedures within all areas of job responsibilities to help ensure the safety of girls and customers.
Keep supervisor informed, meet daily deadlines and process weekly reports in a timely manner.
Work collaboratively and cooperatively with staff members, volunteers, and community representatives.
Actively support and promote the Council's commitment to excellent customer service, membership growth, community visibility, fundraising, diversity, and safety.
Requirements
Education, Experience, & Certifications
High school diploma or equivalent. Certification/license from a technical/trade school in a related field preferred.
3 years' experience in property maintenance and repairs required.
Willingness to obtain and maintain pool operator certification.
Skills & Competencies
Operational skills in Microsoft Office including Word, Excel, and Outlook. Ability to learn new software as required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to operate small and heavy equipment (power tools, tractor, mower, ATV, etc.)
Demonstrated knowledge of general maintenance skills: carpentry, electrical, plumbing, painting, construction, grounds maintenance, tree removal, etc.
Knowledge of health and safety standards and laws, building codes, and other federal, state, and local regulations regarding camp and outdoor properties.
Ability to work independently and prioritize work while managing multiple deadlines.
Demonstrated commitment and ability to interact with diverse populations.
Additional Requirements
Ability to occasionally work a flexible schedule as needed including evenings, weekends, or responding to property emergencies.
Ability to travel to various Council locations.
Must have personal transportation, possess a valid driver's license, personal auto insurance, and meet the Council insurance company's requirement for coverage.
Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA.
Successfully pass background investigation.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must regularly lift and/or move up to 50 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures, driving, extensive reading, and driving. Employee will regularly work near moving mechanical parts, electricity, chemicals, and be exposed to outdoor weather conditions.
Salary Description $21-$23 per hour
$21-23 hourly 17d ago
Property Manager I
Community Housing Partners Corp 4.3
Assistant property manager job in Newport News, VA
The Property Manager is responsible for comprehensive oversight of an assigned multifamily property (or properties) and for providing professional, courteous service in the highest ethical manner. The Level I manager is responsible for a total of 70 or fewer units. Duties include but are not limited to supervising motivating and establishing career goals for site staff; ensuring buildings and grounds are maintained in a safe, secure, and aesthetically pleasing manner; maximizing quality service to residents, adhering to the property's annual budget; directing/coordinating leasing to maintain occupancy goals; and other activities associated with property operations. The Property Manager ensures property performance is to establish physical and budgetary measures to meet federal/state/grant partner regulations and guidelines (such as HUD, Section 8, and more). The position requires initiative/self-starter abilities, demonstrated skill working in a fast-paced environment, prioritizing the work of others efficiently and effectively to meet budgetary constraints while accomplishing maximum benefit to clients, and handling multiple demands simultaneously with intermittent interruptions.
Working hours may vary, but the customary schedule is 8:00 am - 5:00 pm with a one-hour break for lunch; however, the nature of work requires occasional evening/weekend hours and occasional overnight travel. Regular attendance and punctuality are required to maintain efficient operations and provide support to residents and staff.
Essential Duties & Responsibilities
Manage other on-site staff, including leasing consultants, maintenance technicians, etc.
Hold daily staff meetings with employees to identify any property needs/concerns and seek solutions.
Collaborate with the HR department and Regional Manager on the resolution of personnel issues through coaching and training, progressive discipline, EAP referral, and/or termination of property staff in accordance with employment laws and company policy.
Successfully market and lease units in a timely manner in order to maintain maximum occupancy (target occupancy rate of 95%, and apartment turnover target is 5 days or less).
Collect, post, and deposit income in an accurate and timely manner using YARDI Voyager rental software.
Inspect vacant apartments on a daily basis to ensure no unauthorized/unreported occupancy, check rent-ready status, or identify apartment defects that could threaten the health/safety of a neighboring resident or property.
Establish/maintain “Green/Recycling” training, facilities/receptacles to promote and ensure successful property recycling programs.
Collaborate with Resident Services volunteers/partners to ensure delivery of resident programs and support (where applicable).
Apply communication and conflict resolution skills to diffuse Resident concerns in a professional, courteous, and empathetic manner to seek resolution.
Work with the Regional Manager and/or District Manager and Regional Maintenance Coordinator to identify and schedule needed capital improvements for the property.
Assist in the preparation of the annual property budget.
Monitor property budget monthly to review purchases and control costs.
Ensure compliance with LIHTC, HUD, RD, and other programs through regular file audits, property inspections, and timely reporting.
Maintain property to assure successful compliance with regulatory requirements (HUD, Section 8, DHCD, or others).
Create and submit property reports to the Regional Manager as required.
Collaborate with HR and the Regional Manager to recruit and hire staff, ensuring that all associated procedures and paperwork are completed accurately and on time, to meet payroll and regulatory compliance requirements.
Maximize employee success by providing ongoing supervision and training to property staff and working with the Regional Manager to create and schedule annual staff development/training plans.
Implement internal assessments for quality assurance and customer satisfaction as requested/directed.
Meet recordkeeping guidelines as related to grant or regulatory funding program requirements and maintain human resources or other confidential information with discretion as required by various employment and statutory laws.
Demonstrate continuous effort to improve operations and work cooperatively with others to provide quality service.
Other duties as assigned by the District/Regional Manager, or VP, consistent with skill set and duties of position.
Knowledge, Skills, and Abilities
Must be proficient in a variety of computer software applications, including MS Office Suite (Word, Excel, etc.), and ability to learn and use other specialized computer software programs effectively (Voyager, etc.).
Must possess excellent judgment, a high level of interpersonal skills, and the ability to handle sensitive or confidential information with a high degree of professional discretion.
Exceptional communication skills, both verbal and written, and ability to prepare/draft professional correspondence, including employee corrective action letters, vendor agreements, and similar correspondence.
Ability to establish and maintain effective relationships with the public, residents, subcontractors, and co-workers.
Must be able to perform detailed work in a fast-paced setting with occasional interruptions.
Must be able to understand and relate the concepts behind specific ideas and policies to others.
Capable of managing and prioritizing multiple tasks/responsibilities and working under pressure to meet deadlines.
Knowledge of property management functions.
Strong organizational skills.
Ability to accurately perform intermediate mathematical functions to calculate rent payments, subsidies, late fees, etc.
Must possess and maintain a current driver's license with a driving record consistent with CHP insurability requirements.
Ability to obtain familiarity and understanding of the CHP personnel handbook, Standard Operating Procedures, safety protocols, and industry best practices through training with HR, Regional Managers, colleagues, and formal training programs within six months of hire.
Ability to achieve FHEO certification and obtain knowledge of Fair Housing regulations within three months of hire.
Education and/or Experience
Minimum of a high school diploma or equivalent, Bachelor's degree in Housing Management or related field preferred.
(South Carolina-Only) License requirement. Commission-approved, 30-hour course in Fundamentals of Property Management. Must successfully pass a property management examination.
1 Year of Previous experience in property management or a related customer service field is required.
Knowledge of government-funded property compliance preferred (HUD, Section 8, LITCH, RD, etc.).
Hours and Benefits
The compensation for this 40-hour-per-week position includes generous paid vacation/holidays/sick leave, health/dental/life/disability insurance, 403b retirement plan with company match, and more. To learn more about CHP's employee benefits, please visit ******************************************
About the Company: CHP works to create homes and communities that are healthy, sustainable, and affordable. Our vision is healthy, sustainable communities for everyone. Building on a long-standing tradition of environmental, economic, and social responsibility, CHP is a 501(c)(3) nonprofit that works with private and public partners to develop and preserve award-winning homes and neighborhoods. Together with our partners, we revitalize communities, foster stability for our residents, and promote a healthier planet for future generations.
If you require accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to our recruiting team at ********************, ************** (phone), ************** (fax), or 711 (TTY/TDD).
NOTICE TO THIRD-PARTY AGENCIES
CHP does not accept unsolicited resumes from recruiters or employment agencies. Without a signed Recruitment Fee Agreement, CHP will not pay any referral compensation or recruiter fee, and if a recruiter or agency submits a resume or candidate without a signed agreement, CHP may pursue and hire the candidate(s) without obligation to the recruiter or agency.
$40k-54k yearly est. 3d ago
Property Manager Floater
The Lawson Companies, Inc.
Assistant property manager job in Norfolk, VA
Requirements
Required Skills/Abilities:
Current driver's license and good driving record.
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent time management skills with a proven ability to meet deadlines
Strong supervisory and leadership skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Education and Experience:
Prefer State of Virginia Real Estate Salesperson License to be obtained within one (1) year
High School Diploma or equivalent
Ram Certification preferred
Knowledge of Microsoft Office applications and OneSite
Physical Functions
Bending, kneeling, stretching, climbing stairs and ladders, squatting, lifting to fifteen (15) pounds, running and lifting over fifteen (15) pounds occasionally.
The Lawson Companies is an equal opportunity employer that offers full-time employees a competitive package that includes, but is not limited to, medical, dental, vision, life insurance, 401K options, PTO, a competitive salary, and a project bonus structure.
$35k-59k yearly est. 5d ago
Regional Manager- Property Management
Peak Living 3.9
Assistant property manager job in Portsmouth, VA
Peak Living is currently seeking a qualified Regional Manager to join our team!
Under the direction of the Regional Vice President, the Regional Managerassists in the development and monitoring of company policies and procedures related to property management; recruits, trains, develops, and supervises community managers; and shares responsibility for maintaining the physical asset and performance of assigned properties.
At Peak Living, our employees love where they work. We are a full-service real estate management company with communities across the United States. Peak Living is uniquely positioned for growth as it continues rapid expansion through acquisitions. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles to boost property performance.
Must possess proven track record of successful regional property management experience and knowledge of property maintenance, property marketing, and insurance.
Must have strong supervisory, personnel management and organizational skills.
Ability to delegate and communicate property management methods.
Ability to independently establish priorities, manage time effectively, and fulfill assigned objectives and projects.
Ability to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environment.
Demonstrated proficiency in Outlook, Excel, and Word.
Good verbal and written communication skills.
Ability to coach and lead onsite staff
Ability to develop strong professional relationships with customers and vendors.
Ability to comprehend legal documents and carry out related rent collections and lease management.
Demonstrated understanding of property operations with emphasis on lease terms and contract enforcement, including collections.
Required Knowledge and Experience
Experience with managing and leasing A Assets
A minimum of five (5) years Regional Management
College degree preferred. Professional designation (ARM, CAPS, CPM, etc.) is helpful but not required.
Supervisory Responsibilities
The Regional Manager supports the Executive Vice President and supervises all assigned properties.
Establishes and coordinates a communication system involving transaction and activities among Community Managers and the corporate office.
Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives;
Monitors, assists, and makes recommendations to improve marketing activities; reviews occupancy status; recommends rent schedules.
Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same.
Resolves resident relation issues.
Inspects properties to ensure the highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations in areas of efficiency. Conducts periodic inspection of vacant apartments for market-ready condition.
Supervises and coordinates preparation of annual operating and capital budgets. Monitors and makes recommendations on budget performance and prepares monthly or quarterly summary report of same.
Reviews and approves expenditures within specified budgetary guidelines. Negotiates and/or evaluates contracts and makes recommendations.
Established/revises property management forms, reports, and manuals including updates, changes, and additions.
Acts as primary liaison between Owner or Owner's Representative and Peak Living.
Travel is required. Must have reliable transportation to conduct site audits. Ensure that all tax credit communities are in compliance
Peak Living offers a competitive compensation package including quarterly bonuses, health, vision, dental and life insurance and discounted rent program.
$64k-86k yearly est. 22d ago
Property Manager
Howard Hanna Real Estate Services 4.1
Assistant property manager job in Virginia Beach, VA
Job Description
SUMMARY: Under the direction of the Director of Property Management, the Property Manager's job is to utilize knowledge and experience to effectively administer all aspects of leasing and maintenance of rental property. Duties include: procuring new business; marketing available units; maintaining healthy tenant relations; routine property inspections; and keeping accurate records. The Property Manager position consists of the following areas:
Management Agreements & Owners
Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return.
Management Agreement
- The instrument that governs the relationship between the Owner and Property Management firm which defines each party's rights and responsibilities. A thorough understanding of it is imperative.
Owners' Needs
- Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be.
Education
- Owners' needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others.
Marketing
Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time
Determine Fair Market Rent
- utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year).
Listing Input
- prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property.
Rental Inquiries
- respond promptly to all phone and email inquiries on active listings.
Screening
- verify applicant's rental history, income/employment and credit history to determine whether or not they qualify.
Negotiate
- present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner.
Leases and Tenants
One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through.
Lease Preparation and Enforcement
- explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis.
Tenant Relations
- swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day.
Inspections
Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property.
Move-in Inspection
- Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit's current condition, a proper inspection should be an inventory as well as a data source for the systems of the home.
Routine Inspections
- Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year.
Move-out Inspection -
A “final inspection” must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory - both for which the tenant can be charged.
Maintenance and Repairs
A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs.
Systems of a Property
- Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise.
Repairs
- Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be “on site” to take control of the situation.
Maintenance -
Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor).
Contractors
- Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible.
Knowledge of Landlord-Tenant Law
Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations.
SCRA
- The
Servicemembers Civil Relief Act
is a Federal Act that affords members of the United States Armed Forces additional rights while they are on active duty. Property Managers have both legal and moral obligations to know how this Act affects Owners and Tenants alike.
Local city code
- Each municipality in which we operate has its own codes regarding rental property and each Property Manager should know and adhere to the local laws that affect their business.
Clients and Customers
Understanding the client and customer relationship is extremely important. Knowing their rights and your duties to each is key to making good decisions every time.
Client -
the owner of the property is the client. A Property Manager always works in the best interest of the owner and they should not lose sight of that.
Customer -
the tenant in the property is the customer (they are a customer of the owner and of William E. Wood). Providing the tenant with a high level of customer service is in the best interest of our Client.
Strike the Balance -
A good Property Manager knows how to juggle the wants and needs of the Client while respecting the rights of the Customer.
Knowledge, Skills and Abilities Required
Must have valid Real Estate License in the state in which you manage property.
Must have valid Drivers' License and be in possession of a vehicle for daily use.
Proficiency in Microsoft Office is essential.
Knowledge of basic accounting.
Ability to manage time effectively.
Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner.
Must be physically and mentally able to perform duties. Must be able to climb stairs, be able to lift reasonable weights without limitation, and be physical able to access attics and crawl spaces of properties.
Must possess a mechanical aptitude and be able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs.
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
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5SPot5LPwT
$36k-58k yearly est. 23d ago
Property Manager (Level I)
Portsmouth Redevelopment and Housing Authority
Assistant property manager job in Portsmouth, VA
The Property Managermanages plans, develops, organizes, coordinates, implements, evaluates, and supervises the daily operations and functions of Public Housing, Low-Income Housing Tax Credit (LIHTC), and other housing owned and/or managed by the Authority. Manages the financial operations of the assigned property; the rental program and performs annual interviews and in-home inspections; oversees building, ground maintenance, and security of the property; supervises full and/or part-time staff; and coordinates resident services. Immediate supervision received from the Director of Asset Management.
EXAMPLES OF WORK: (Illustrative Only)
Establishes and implements leasing goals.
Assist in developing annual operating budget.
Analyzes and reviews monthly and/or quarterly financial statements to maximize rental income while minimizing expenses through financial planning and controls.
Evaluates market conditions and trends for competitive service.
Ensures full occupancy of dwelling units and effects the timely coordination of apartment turnovers to minimize losses in rental income.
Collects and safeguards deposits and accounts for rental receipts upon initial move-in. Monitors the timely receipt and reconciliation of rent collections and takes corrective action as needed.
Conducts move-in orientations, lease reviews, and resident training.
Maintains accurate confidential records and files and careful not to disclose or give confidential documents.
Enforces lease provisions and other policies regarding property operations and makes recommendations regarding lease cancellations.
Ensures the prompt payment of rent and other charges, monitors delinquent accounts and conducts follow-up collection conferences.
Attends Court regarding restitution of property damage, Unlawful Detainers and Debt Warrants related to delinquency in payment, monitors evictions and processes other necessary legal action against residents.
Ensures that timely resident transfers are performed and assures compliance with the Department of Housing and Urban Development (HUD) occupancy standards.
Performs quality assurance and control checks on resident files, including move-ins, move-outs, recertification's, interims; maintenance emergency and non-emergency work orders; contractor inspections and all other related paper work, including submittal of HUD documents to the Public Housing Information Center (PIC).
Develops and maintains all pertinent records concerning property's activities and ensures that all reports are properly prepared and submitted within the required time frame to the Authority, HUD, and if required, Virginia Housing Development Authority (VHDA) and LIHTC Monitors and assures regulatory compliance and satisfactory ratings on HUD performance indicators; acts to assure satisfactory evaluations on Public Housing Assessment System (PHAS) indicators and other measures.
Coordinates plans, supervises all aspect of the property's buildings and grounds maintenance, and coordinates the development and implementation of a preventive maintenance program.
Monitors the monthly apartment inspection schedule, monitoring housekeeping problems and conducting follow-up inspections.
Follow-up with resident and/or maintenance staff to ensure work order was completed.
Conducts quality control inspections of grounds and building exteriors for necessary maintenance/preventive maintenance work- preparing work orders and taking other appropriate action to resolve housekeeping/property care deficiencies.
Investigates and seeks to resolve resident complaints.
Maintains records and data concerning neighborhood disturbances, narcotics, housekeeping problems, liability issues, etc.
Attends various meetings, conferences and assists in operations of Resident Councils when requested to do so by council members.
Procures goods, services and products within the established budget.
Observes all safety rules and regulations.
Job duties, responsibilities, specifications, and other job aspects may be changed as needed; performs other duties as assigned; performs other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of current management and all applicable federal, state, and local regulation of public housing and occupancy practices, techniques, policies and philosophies, especially as related to subsidized housing under HUD and Low- Income Housing Tax Credits (LIHTC).
Knowledge of budget, finance, and procurement procedures used in property management.
Ability to plan, coordinate and supervise the work of others.
Working knowledge of social and community services programs.
Excellent verbal and written communication skills are essential and comfortable making presentations before others.
Computer literacy required in the use of a personal computer and electronic communications.
Skill in human relations necessary to maintain effective working relationships with residents and staff.
Comprehensive concepts of tax credit management.
SPECIAL REQUIREMENTS:
Ability to obtain certification for a Property Manager within 12-months of employment and Housing Credit Certified Professional (HCCP) certification within two (2) years of employment.
Coordinates with local agencies those services essential to upgrading the social and economic well-being of the residents and property.
Conducts or oversees the inventory of all property.
Monitors contractors for compliance and control costs and recommend contract cancellation or renewal based on past performances.
Must be detailed oriented in performing and coordinating work activities.
Participates in the interview process of staff and makes hiring Performs supervisory duties including but not limited to setting standards for work performance, communicating standards to employees, assigning and coordinating work; promoting, developing, disciplining and counseling employees on performance and conducts performance evaluations. Approves leave and ensures timely completion and processing of attendance records.
Promotes a positive image of the Authority by establishing and maintaining to the greatest extent possible a viable and positive working relationship with residents, co-workers, local agencies and all appropriate agencies of the City with which the Authority may come into contact.
Drug screening and criminal history record required.
Ability to handle multiple tasks.
Ability to perform unit inspections in inclement weather.
Must be generally available for occasional after-hours and weekend activities.
In the event of emergencies, must be accessible, preferably by telephone, by pager, or other effective means.
Ability to exercise good judgment, make sound decisions and work independently.
PHYSICAL REQUIREMENTS:
Sufficient manual dexterity to allow operation of a variety of automated office machines, e. computer keyboard, copy machine, printer, fax machine, telephone, typewriter, calculator, etc.
Ability to move, carry and/or operate objects and materials such as office supplies, files, computer printouts, reports,
Ability to physically access apartments.
Ability to stoop, kneel, bend and walk the grounds of the assigned development(s).
ACCEPTABLE EXPERIENCE AND TRAINING:
Graduate from a college or university of recognized standing with an Associate's degree. Ten (10) years of proven property management experience may be substituted in lieu of a college degree. HCCP certification or equivalent certification is required. Excellent verbal and written communication skills and computer literacy are essential.
$35k-59k yearly est. Auto-Apply 60d+ ago
Property Manager
Top Expert Homes
Assistant property manager job in Chesapeake, VA
Our top firm is seeking a property manager with a proven track record of success. The ideal candidate will be professional at all times, exhibit strong organizational skills, and thrive in a fast-paced environment. The property manager will also display excellent business judgment, have an acute concern for customer satisfaction, and possess a strong sense of fairness and integrity as they manage and oversee a significant new real estate asset.
In return, you'll be supported by our caring and concise administrative team. You'll also receive continuing education and a competitive salary. If this sounds like you, start your application today!
$35k-59k yearly est. 60d+ ago
Property Manager ( FL )
Levco Management
Assistant property manager job in Newport News, VA
About Us
We know you have a choice about where you work, and we're excited that you are considering a career with Levco Management. Are you looking for a company with a hands-on approach, a strong support system, and dedication towards promoting from within? If so, we may be a great fit for you! A huge part of our company's success is our employees, which is why we invest so much in our team members' success through comprehensive benefits, performance bonuses, team building events, and much more.
Levco places a high priority on developing our employees and providing them with the support and resources they need to achieve personal goals, professional growth, and successful long-term careers with our company. We focus on building an inclusive, team-oriented culture of passionate and hard-working professionals. Growing together as a team provides our employees with a sense of camaraderie and rewarding professional opportunities that are unique to our company.
We are looking for an upbeat, hard-working individual to join us in making a positive impact on the community. If you are customer-oriented, a team player, and are ready to make a difference, join the Levco team!
Property Manager ( FL )
Salary: Compensation is commensurate with experience.
Reports to: Regional Property Manager
Job Description
Levco Management is currently hiring a Property Manager for a 296-unit conventional property in Newport News, VA. We are seeking a highly motivated and goal driven property management professional who is interested in advancing their career with a growing company.
Qualifications
At least 3 years' experience as a Property Manager.
Prior experience with properties undertaking renovations is preferred, but not required.
Prior experience with Yardi software is preferred, but not required.
Ability to multitask, achieve deadlines, and work under pressure.
Strong supervisory skills with the ability to hire, lead, and manage team members.
Strong computer skills, particularly with Microsoft Outlook, Excel, and Word.
Valid Driver's License and reliable transportation (required).
Must be able to pass a background check.
Responsibilities
Manage collections and posting rent receipts.
Approve invoices and posting accounts payable.
Supervise on-site team members.
Manage move-ins and move-outs.
Manage and participating in leasing and renewal activities.
Assist with the development of budgets and property performance goals.
Ensure the established financial and operational goals of the property are met.
Assist with the project management of capital improvements at the property.
Ensure the highest quality customer service to residents.
Ensure quality of maintenance and turnover work.
Manage vendors, contractors, etc.
Any other duties as assigned by your supervisor.
Benefits
PTO: 15 days after 90 days of employment (lump sum), increases with tenure
Industry leading paid Holidays
Generous housing discounts
Health, vision, and dental insurance plans with employer contributions
Employer covered group life insurance policy
Voluntary life and accident insurance
Short-term disability
401(k)
Cell phone and mileage reimbursement
Levco Management is an Equal Opportunity Employer.
$36k-59k yearly est. 3d ago
Property Manager - Williamsburg
2310 Tower Place
Assistant property manager job in Hampton, VA
Job DescriptionDescription:
Basic Job Function(s):
Responsible for maintaining the integrity of the physical asset and maximizing the returns from the asset in accordance with the Company's mission, vision, objectives, policies and procedures.
Responsible for conversion of telephone and walk-in prospects to leases, resulting in maintained and increased occupancy, and the inherent responsibility to effectively communicate with existing residents and establish a successful renewal program.
Financial reporting and control:
Adheres to the annual property management plan and operating budget. Reviews all monthly financial reports. Process all invoices in property management software using correct GL codes per company policy and procedure. Approves expenditure in accordance with Company policy and procedures and approval limit.
Administration:
Ensure property files and records are maintained and up to date.
Continually improves management and technical skills.
Spends agreed-upon percentage of time on obtaining market knowledge, community relations, and asset evaluation.
Properly process monthly legal and collection accounts and maintain documentation for filings and follow up.
Responsibility for weekly/monthly reports to include receiving and posting of rents. Assist in maintaining office clerical, filing and record keeping systems. Identify and strive to meet the residents' needs.
Prepare newsletters and promotion flyers for supervisor approval before distribution. Planning community activities and events.
Requirements:
Hours of Work: 8:00a.m. to 5:00p.m., Monday through Thursday, Friday 8:00am to 3:00pm.
Transportation: Must have dependable vehicle.
$36k-60k yearly est. 2d ago
Property Manager - Suffolk, VA
The Monument Companies
Assistant property manager job in Suffolk, VA
Job Description
Legend Property Group, a subsidiary of The Monument Companies, is seeking to hire a full-time Property Manager to oversee a growing portfolio of apartment communities in Suffolk, VA. This role is ideal for an experienced property management professional who is organized, customer-focused, and looking for a company to grow with.
Property Managers earn a competitive wage of $20-$24 per hour, based on experience.
Do you have a positive attitude, strong problem-solving skills, and a passion for creating well-run communities? Are you looking for a career path with advancement opportunities, not just a job? If so, keep reading.
Why Work With Us
We offer a competitive and comprehensive benefits package, including:
Health, dental, and vision insurance
Life insurance
Short-term and long-term disability
401(k) retirement plan with company match
Paid time off (PTO)
Paid holidays
Free parking in a designated lot
Ongoing education, training, and opportunities for advancement
We pride ourselves on providing a positive, team-oriented work environment where hard work is recognized, initiative is encouraged, and employees are trusted to manage their responsibilities without micromanagement.
ABOUT THE MONUMENT COMPANIES:
Since our founding in 1998, we have evolved to provide fully integrated real estate development, construction, and property management services to our clients across Virginia. Still owned and operated by its founders, our growth-oriented organization thrives on a collaborative, creative, and hard-working employee culture. Our firm is fully capable of performing and managing many types of construction projects--both new construction and rehabilitation or adaptive reuse, including multi-family, mixed-use, and commercial. Legend Property Group is our rapidly-growing management division.
Here at Legend Property Group, we know that our employees are essential to our success. In addition to top pay and excellent benefits, we provide a great work environment where hard work is recognized and rewarded. We value our employees' ability to work independently and they enjoy being able to work without being micromanaged.
Learn more about our company here:
*****************************************
A Day in the life of a Property Manager
As a Property Manager, you are an integral part of the operations team and play a key role in the overall success of your assigned apartment community. You are responsible for overseeing daily operations, ensuring compliance with company policies and applicable laws, and fostering a professional, supportive environment for residents and staff.
Your day may include managing rent collections and delinquency processes, preparing and distributing resident communications and legal notices, overseeing lease administration, responding to resident concerns, and ensuring reports and administrative tasks are completed accurately and on time. You work closely with maintenance, leasing, and corporate teams to ensure units are turned efficiently and ready for move-in, while monitoring key community metrics through Yardi. Each day brings a mix of routine responsibilities and unique challenges, making this role fast-paced, engaging, and rewarding.
Qualifications
High school diploma or equivalent required
At least 2 years of property management or assistant property management experience required; supervisory experience preferred
Current Fair Housing certification required (or ability to obtain within a reasonable timeframe)
Strong knowledge of lease administration, resident relations, and property operations
Experience managing rent collections, delinquency follow-up, and court processes, including knowledge of 5-day notice procedures
Proficiency in Microsoft Office applications, including Excel, Word, and Outlook
Experience using property management software; Yardi knowledge strongly preferred
Working knowledge of resident ledger analysis and property management record keeping practices
Strong communication, customer service, and problem-solving skills
Ability to work independently, manage priorities, and meet deadlines without constant supervision
Dependable, reliable, and punctual with strong attention to detail
Valid driver's license and reliable transportation
Ability to maintain a driving record acceptable to the company's insurance carrier for business-related travel
Work Schedule
Regular schedule of Monday-Friday, 8am-5pm.
READY TO JOIN OUR TEAM?
If you are motivated, dependable, and ready to grow your skills in a supportive environment, we encourage you to apply today using our 3-minute, mobile-friendly application.
Location: 23434
EOE. The Monument Companies, Inc., and/or its subsidiaries, reserve the right to alter, change, modify and/or terminate this job posting at any time without advance notice, or obligation, to any party. This position will remain open until filled.
$20-24 hourly 20d ago
Real Estate Property Management Assistant
The Doll Team
Assistant property manager job in Virginia Beach, VA
Job Description
Busy Real Estate Property Management Team is seeking an experienced Property ManagementAssistant for our Maintenance Department. The hired candidate would work with our Director of Property Management on daily tasks that include receiving tenant calls for maintenance issues, coordinating and following up with vendors and contractors assigned to the repairs, and relaying property and repair information to property owners and tenants.
Previous experience with basic household maintenance or working in property management is a benefit, but not required. Most importantly, we are looking for an individual who demonstrates high standards of professionalism, has a positive attitude, can effectively communicate, both orally and in writing, and has exceptional people skills. Applicants should be comfortable with multi-tasking, work well with minimal supervision, be detail-oriented, and remain organized. Experience with Microsoft Office, Google Suite, and/or AppFolio software is a plus. In summary, your professional demeanor and exceptional customer service skills are of the highest priority to our team. Please note that a real estate license is not required.
We are offering a full-time, 40 hours a week, in-person position. Overtime is not required. Please review our workday schedule: Monday-Friday, 8:30 AM - 5:00 PM
To learn more about our team, please visit our website at ***************** If you are interested in our position, we are interested in meeting you! Please apply today!
Benefits include:
Free Dental and Eye Care
7 paid holidays
80 hours of annual Personal Time
80 hours of Vacation after one year
Compensation:
$17 - $20 hourly
Responsibilities:
Coordinate scheduled and unscheduled property maintenance items between tenants/owners, vendors, and agents
Follow up with tenants/owners and agents to ensure vendors complete work
Follow up with vendors to collect estimates and invoices once the work is complete
Manage and update our Property Management (AppFolio) software
Qualifications:
Candidates are required to have a high school diploma or GED
Great written and verbal skills
Valid Driver's License
Submit to a credit and criminal background check
Excellent written and verbal communication skills
High school diploma or equivalent required
About Company
The Doll Team is a busy real estate team that provides listing, sales, and property management services to the greater Hampton Roads area. Our highest priority is exceptional customer service for clients, owners, and tenants which, we believe, comes from a professional demeanor and a strong work ethic.
If you would like a chance to become a member of a dynamic and successful team that prides itself on excellent customer service, honesty, integrity, and the highest professional standards with competitive pay and benefits, please apply today!
Visit **************** to learn more about our team.
$17-20 hourly 23d ago
Regional Manager- Property Management
Peak Living 3.9
Assistant property manager job in Portsmouth, VA
Job Description
Peak Living is currently seeking a qualified Regional Manager to join our team!
Under the direction of the Regional Vice President, the Regional Managerassists in the development and monitoring of company policies and procedures related to property management; recruits, trains, develops, and supervises community managers; and shares responsibility for maintaining the physical asset and performance of assigned properties.
At Peak Living, our employees love where they work. We are a full-service real estate management company with communities across the United States. Peak Living is uniquely positioned for growth as it continues rapid expansion through acquisitions. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles to boost property performance.
Knowledge / Skills / Ability
Must possess proven track record of successful regional property management experience and knowledge of property maintenance, property marketing, and insurance.
Must have strong supervisory, personnel management and organizational skills.
Ability to delegate and communicate property management methods.
Ability to independently establish priorities, manage time effectively, and fulfill assigned objectives and projects.
Ability to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environment.
Demonstrated proficiency in Outlook, Excel, and Word.
Good verbal and written communication skills.
Ability to coach and lead onsite staff
Ability to develop strong professional relationships with customers and vendors.
Ability to comprehend legal documents and carry out related rent collections and lease management.
Demonstrated understanding of property operations with emphasis on lease terms and contract enforcement, including collections.
Required Knowledge and Experience
Experience with managing and leasing A Assets
A minimum of five (5) years Regional Management
College degree preferred. Professional designation (ARM, CAPS, CPM, etc.) is helpful but not required.
Supervisory Responsibilities
The Regional Manager supports the Executive Vice President and supervises all assigned properties.
Establishes and coordinates a communication system involving transaction and activities among Community Managers and the corporate office.
Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives;
Monitors, assists, and makes recommendations to improve marketing activities; reviews occupancy status; recommends rent schedules.
Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same.
Resolves resident relation issues.
Inspects properties to ensure the highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations in areas of efficiency. Conducts periodic inspection of vacant apartments for market-ready condition.
Supervises and coordinates preparation of annual operating and capital budgets. Monitors and makes recommendations on budget performance and prepares monthly or quarterly summary report of same.
Reviews and approves expenditures within specified budgetary guidelines. Negotiates and/or evaluates contracts and makes recommendations.
Established/revises property management forms, reports, and manuals including updates, changes, and additions.
Acts as primary liaison between Owner or Owner's Representative and Peak Living.
Travel is required. Must have reliable transportation to conduct site audits. Ensure that all tax credit communities are in compliance
Peak Living offers a competitive compensation package including quarterly bonuses, health, vision, dental and life insurance and discounted rent program.
Job Posted by ApplicantPro
$64k-86k yearly est. 22d ago
Property Manager
Howard Hanna Real Estate Services 4.1
Assistant property manager job in Virginia Beach, VA
SUMMARY: Under the direction of the Director of Property Management, the Property Manager's job is to utilize knowledge and experience to effectively administer all aspects of leasing and maintenance of rental property. Duties include: procuring new business; marketing available units; maintaining healthy tenant relations; routine property inspections; and keeping accurate records. The Property Manager position consists of the following areas:
Management Agreements & Owners
Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return.
Management Agreement
- The instrument that governs the relationship between the Owner and Property Management firm which defines each party's rights and responsibilities. A thorough understanding of it is imperative.
Owners' Needs
- Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be.
Education
- Owners' needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others.
Marketing
Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time
Determine Fair Market Rent
- utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year).
Listing Input
- prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property.
Rental Inquiries
- respond promptly to all phone and email inquiries on active listings.
Screening
- verify applicant's rental history, income/employment and credit history to determine whether or not they qualify.
Negotiate
- present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner.
Leases and Tenants
One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through.
Lease Preparation and Enforcement
- explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis.
Tenant Relations
- swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day.
Inspections
Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property.
Move-in Inspection
- Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit's current condition, a proper inspection should be an inventory as well as a data source for the systems of the home.
Routine Inspections
- Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year.
Move-out Inspection -
A “final inspection” must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory - both for which the tenant can be charged.
Maintenance and Repairs
A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs.
Systems of a Property
- Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise.
Repairs
- Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be “on site” to take control of the situation.
Maintenance -
Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor).
Contractors
- Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible.
Knowledge of Landlord-Tenant Law
Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations.
SCRA
- The
Servicemembers Civil Relief Act
is a Federal Act that affords members of the United States Armed Forces additional rights while they are on active duty. Property Managers have both legal and moral obligations to know how this Act affects Owners and Tenants alike.
Local city code
- Each municipality in which we operate has its own codes regarding rental property and each Property Manager should know and adhere to the local laws that affect their business.
Clients and Customers
Understanding the client and customer relationship is extremely important. Knowing their rights and your duties to each is key to making good decisions every time.
Client -
the owner of the property is the client. A Property Manager always works in the best interest of the owner and they should not lose sight of that.
Customer -
the tenant in the property is the customer (they are a customer of the owner and of William E. Wood). Providing the tenant with a high level of customer service is in the best interest of our Client.
Strike the Balance -
A good Property Manager knows how to juggle the wants and needs of the Client while respecting the rights of the Customer.
Knowledge, Skills and Abilities Required
Must have valid Real Estate License in the state in which you manage property.
Must have valid Drivers' License and be in possession of a vehicle for daily use.
Proficiency in Microsoft Office is essential.
Knowledge of basic accounting.
Ability to manage time effectively.
Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner.
Must be physically and mentally able to perform duties. Must be able to climb stairs, be able to lift reasonable weights without limitation, and be physical able to access attics and crawl spaces of properties.
Must possess a mechanical aptitude and be able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs.
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
$36k-58k yearly est. Auto-Apply 23d ago
Property Manager (Level I)
Portsmouth Redevelopment & Housing Authority
Assistant property manager job in Portsmouth, VA
The Property Managermanages plans, develops, organizes, coordinates, implements, evaluates, and supervises the daily operations and functions of Public Housing, Low-Income Housing Tax Credit (LIHTC), and other housing owned and/or managed by the Authority. Manages the financial operations of the assigned property; the rental program and performs annual interviews and in-home inspections; oversees building, ground maintenance, and security of the property; supervises full and/or part-time staff; and coordinates resident services. Immediate supervision received from the Director of Asset Management.
EXAMPLES OF WORK: (Illustrative Only)
Establishes and implements leasing goals.
Assist in developing annual operating budget.
Analyzes and reviews monthly and/or quarterly financial statements to maximize rental income while minimizing expenses through financial planning and controls.
Evaluates market conditions and trends for competitive service.
Ensures full occupancy of dwelling units and effects the timely coordination of apartment turnovers to minimize losses in rental income.
Collects and safeguards deposits and accounts for rental receipts upon initial move-in. Monitors the timely receipt and reconciliation of rent collections and takes corrective action as needed.
Conducts move-in orientations, lease reviews, and resident training.
Maintains accurate confidential records and files and careful not to disclose or give confidential documents.
Enforces lease provisions and other policies regarding property operations and makes recommendations regarding lease cancellations.
Ensures the prompt payment of rent and other charges, monitors delinquent accounts and conducts follow-up collection conferences.
Attends Court regarding restitution of property damage, Unlawful Detainers and Debt Warrants related to delinquency in payment, monitors evictions and processes other necessary legal action against residents.
Ensures that timely resident transfers are performed and assures compliance with the Department of Housing and Urban Development (HUD) occupancy standards.
Performs quality assurance and control checks on resident files, including move-ins, move-outs, recertification's, interims; maintenance emergency and non-emergency work orders; contractor inspections and all other related paper work, including submittal of HUD documents to the Public Housing Information Center (PIC).
Develops and maintains all pertinent records concerning property's activities and ensures that all reports are properly prepared and submitted within the required time frame to the Authority, HUD, and if required, Virginia Housing Development Authority (VHDA) and LIHTC Monitors and assures regulatory compliance and satisfactory ratings on HUD performance indicators; acts to assure satisfactory evaluations on Public Housing Assessment System (PHAS) indicators and other measures.
Coordinates plans, supervises all aspect of the property's buildings and grounds maintenance, and coordinates the development and implementation of a preventive maintenance program.
Monitors the monthly apartment inspection schedule, monitoring housekeeping problems and conducting follow-up inspections.
Follow-up with resident and/or maintenance staff to ensure work order was completed.
Conducts quality control inspections of grounds and building exteriors for necessary maintenance/preventive maintenance work- preparing work orders and taking other appropriate action to resolve housekeeping/property care deficiencies.
Investigates and seeks to resolve resident complaints.
Maintains records and data concerning neighborhood disturbances, narcotics, housekeeping problems, liability issues, etc.
Attends various meetings, conferences and assists in operations of Resident Councils when requested to do so by council members.
Procures goods, services and products within the established budget.
Observes all safety rules and regulations.
Job duties, responsibilities, specifications, and other job aspects may be changed as needed; performs other duties as assigned; performs other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of current management and all applicable federal, state, and local regulation of public housing and occupancy practices, techniques, policies and philosophies, especially as related to subsidized housing under HUD and Low- Income Housing Tax Credits (LIHTC).
Knowledge of budget, finance, and procurement procedures used in property management.
Ability to plan, coordinate and supervise the work of others.
Working knowledge of social and community services programs.
Excellent verbal and written communication skills are essential and comfortable making presentations before others.
Computer literacy required in the use of a personal computer and electronic communications.
Skill in human relations necessary to maintain effective working relationships with residents and staff.
Comprehensive concepts of tax credit management.
SPECIAL REQUIREMENTS:
Ability to obtain certification for a Property Manager within 12-months of employment and Housing Credit Certified Professional (HCCP) certification within two (2) years of employment.
Coordinates with local agencies those services essential to upgrading the social and economic well-being of the residents and property.
Conducts or oversees the inventory of all property.
Monitors contractors for compliance and control costs and recommend contract cancellation or renewal based on past performances.
Must be detailed oriented in performing and coordinating work activities.
Participates in the interview process of staff and makes hiring Performs supervisory duties including but not limited to setting standards for work performance, communicating standards to employees, assigning and coordinating work; promoting, developing, disciplining and counseling employees on performance and conducts performance evaluations. Approves leave and ensures timely completion and processing of attendance records.
Promotes a positive image of the Authority by establishing and maintaining to the greatest extent possible a viable and positive working relationship with residents, co-workers, local agencies and all appropriate agencies of the City with which the Authority may come into contact.
Drug screening and criminal history record required.
Ability to handle multiple tasks.
Ability to perform unit inspections in inclement weather.
Must be generally available for occasional after-hours and weekend activities.
In the event of emergencies, must be accessible, preferably by telephone, by pager, or other effective means.
Ability to exercise good judgment, make sound decisions and work independently.
PHYSICAL REQUIREMENTS:
Sufficient manual dexterity to allow operation of a variety of automated office machines, e. computer keyboard, copy machine, printer, fax machine, telephone, typewriter, calculator, etc.
Ability to move, carry and/or operate objects and materials such as office supplies, files, computer printouts, reports,
Ability to physically access apartments.
Ability to stoop, kneel, bend and walk the grounds of the assigned development(s).
ACCEPTABLE EXPERIENCE AND TRAINING:
Graduate from a college or university of recognized standing with an Associate's degree. Ten (10) years of proven property management experience may be substituted in lieu of a college degree. HCCP certification or equivalent certification is required. Excellent verbal and written communication skills and computer literacy are essential.
$35k-59k yearly est. Auto-Apply 60d+ ago
Property Manager
Top Expert Homes
Assistant property manager job in Chesapeake, VA
Job DescriptionOur top firm is seeking a property manager with a proven track record of success. The ideal candidate will be professional at all times, exhibit strong organizational skills, and thrive in a fast-paced environment. The property manager will also display excellent business judgment, have an acute concern for customer satisfaction, and possess a strong sense of fairness and integrity as they manage and oversee a significant new real estate asset.
In return, you'll be supported by our caring and concise administrative team. You'll also receive continuing education and a competitive salary. If this sounds like you, start your application today!
Compensation:
$50,000-$56,000
Responsibilities:
Show units and generate excitement from prospective tenants to ensure all units are leased in a timely manner
Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals to ensure fair and competitive pricing
Monitor all new prospects and incorporate findings into marketing campaigns to help increase company growth
Contract with tenants by negotiating leases and collecting and refunding security deposits to facilitate smooth move-in and move-out processes
Maintain vendor relationships, implement budgets and coordinate on-site operations to ensure smooth operation of the property
Qualifications:
1-2 years of customer service and sales experience preferred
Some weekend and evening hours required
Great with people- warm, friendly and helpful in person and on the phone
Excellent computer skills, including Microsoft Office
Enjoys negotiating and cultivating a rapport with clients and team members
About Company
At Top Expert Homes, we pride ourselves not only on our expertise as investors but also as compassionate problem solvers. We are a local full-service real estate investment firm dedicated to providing innovative solutions to homeowners facing various property-related challenges. Our mission is to help homeowners navigate through difficult situations with integrity, professionalism, and a commitment to finding win-win solutions.
About Our Culture:
At Top Expert Homes, we foster a culture of empathy, professionalism, and continuous improvement. We believe in the power of teamwork and collaboration to achieve our goals while maintaining the highest standards of integrity and ethical conduct. We are committed to providing a supportive and inclusive work environment where every team member has the opportunity to thrive and succeed.
$50k-56k yearly 9d ago
Property Manager - Suffolk, VA
The Monument Companies
Assistant property manager job in Suffolk, VA
Legend Property Group, a subsidiary of The Monument Companies, is seeking to hire a full-time Property Manager to oversee a growing portfolio of apartment communities in Suffolk, VA. This role is ideal for an experienced property management professional who is organized, customer-focused, and looking for a company to grow with.
Property Managers earn a competitive wage of $20-$24 per hour, based on experience.
Do you have a positive attitude, strong problem-solving skills, and a passion for creating well-run communities? Are you looking for a career path with advancement opportunities, not just a job? If so, keep reading.
Why Work With Us
We offer a competitive and comprehensive benefits package, including:
Health, dental, and vision insurance
Life insurance
Short-term and long-term disability
401(k) retirement plan with company match
Paid time off (PTO)
Paid holidays
Free parking in a designated lot
Ongoing education, training, and opportunities for advancement
We pride ourselves on providing a positive, team-oriented work environment where hard work is recognized, initiative is encouraged, and employees are trusted to manage their responsibilities without micromanagement.
ABOUT THE MONUMENT COMPANIES:
Since our founding in 1998, we have evolved to provide fully integrated real estate development, construction, and property management services to our clients across Virginia. Still owned and operated by its founders, our growth-oriented organization thrives on a collaborative, creative, and hard-working employee culture. Our firm is fully capable of performing and managing many types of construction projects--both new construction and rehabilitation or adaptive reuse, including multi-family, mixed-use, and commercial. Legend Property Group is our rapidly-growing management division.
Here at Legend Property Group, we know that our employees are essential to our success. In addition to top pay and excellent benefits, we provide a great work environment where hard work is recognized and rewarded. We value our employees' ability to work independently and they enjoy being able to work without being micromanaged.
Learn more about our company here:
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A Day in the life of a Property Manager
As a Property Manager, you are an integral part of the operations team and play a key role in the overall success of your assigned apartment community. You are responsible for overseeing daily operations, ensuring compliance with company policies and applicable laws, and fostering a professional, supportive environment for residents and staff.
Your day may include managing rent collections and delinquency processes, preparing and distributing resident communications and legal notices, overseeing lease administration, responding to resident concerns, and ensuring reports and administrative tasks are completed accurately and on time. You work closely with maintenance, leasing, and corporate teams to ensure units are turned efficiently and ready for move-in, while monitoring key community metrics through Yardi. Each day brings a mix of routine responsibilities and unique challenges, making this role fast-paced, engaging, and rewarding.
Qualifications
High school diploma or equivalent required
At least 2 years of property management or assistant property management experience required; supervisory experience preferred
Current Fair Housing certification required (or ability to obtain within a reasonable timeframe)
Strong knowledge of lease administration, resident relations, and property operations
Experience managing rent collections, delinquency follow-up, and court processes, including knowledge of 5-day notice procedures
Proficiency in Microsoft Office applications, including Excel, Word, and Outlook
Experience using property management software; Yardi knowledge strongly preferred
Working knowledge of resident ledger analysis and property management record keeping practices
Strong communication, customer service, and problem-solving skills
Ability to work independently, manage priorities, and meet deadlines without constant supervision
Dependable, reliable, and punctual with strong attention to detail
Valid driver's license and reliable transportation
Ability to maintain a driving record acceptable to the company's insurance carrier for business-related travel
Work Schedule
Regular schedule of Monday-Friday, 8am-5pm.
READY TO JOIN OUR TEAM?
If you are motivated, dependable, and ready to grow your skills in a supportive environment, we encourage you to apply today using our 3-minute, mobile-friendly application.
Location: 23434
EOE. The Monument Companies, Inc., and/or its subsidiaries, reserve the right to alter, change, modify and/or terminate this job posting at any time without advance notice, or obligation, to any party. This position will remain open until filled.
$20-24 hourly 20d ago
Real Estate Property Management Assistant
The Doll Team
Assistant property manager job in Virginia Beach, VA
Busy Real Estate Property Management Team is seeking an experienced Property ManagementAssistant for our Maintenance Department. The hired candidate would work with our Director of Property Management on daily tasks that include receiving tenant calls for maintenance issues, coordinating and following up with vendors and contractors assigned to the repairs, and relaying property and repair information to property owners and tenants.
Previous experience with basic household maintenance or working in property management is a benefit, but not required. Most importantly, we are looking for an individual who demonstrates high standards of professionalism, has a positive attitude, can effectively communicate, both orally and in writing, and has exceptional people skills. Applicants should be comfortable with multi-tasking, work well with minimal supervision, be detail-oriented, and remain organized. Experience with Microsoft Office, Google Suite, and/or AppFolio software is a plus. In summary, your professional demeanor and exceptional customer service skills are of the highest priority to our team. Please note that a real estate license is not required.
We are offering a full-time, 40 hours a week, in-person position. Overtime is not required. Please review our workday schedule: Monday-Friday, 8:30 AM - 5:00 PM
To learn more about our team, please visit our website at ***************** If you are interested in our position, we are interested in meeting you! Please apply today!
Benefits include:
Free Dental and Eye Care
7 paid holidays
80 hours of annual Personal Time
80 hours of Vacation after one year
Coordinate scheduled and unscheduled property maintenance items between tenants/owners, vendors, and agents
Follow up with tenants/owners and agents to ensure vendors complete work
Follow up with vendors to collect estimates and invoices once the work is complete
Manage and update our Property Management (AppFolio) software
Valid Driver's License
Submit to a credit and criminal background check
Excellent written and verbal communication skills
High school diploma or equivalent required
How much does an assistant property manager earn in Norfolk, VA?
The average assistant property manager in Norfolk, VA earns between $24,000 and $68,000 annually. This compares to the national average assistant property manager range of $29,000 to $66,000.
Average assistant property manager salary in Norfolk, VA
$41,000
What are the biggest employers of Assistant Property Managers in Norfolk, VA?
The biggest employers of Assistant Property Managers in Norfolk, VA are: