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Remote Baldwyn, MS jobs

- 20 jobs
  • Work from Home - Need Extra Cash??

    Launch Potato

    Remote job in Tupelo, MS

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $26k-58k yearly est. 1d ago
  • Data Entry Product Support - No Experience

    Glocpa

    Remote job in Tupelo, MS

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $26k-32k yearly est. 60d+ ago
  • Bilingual Quality Analyst - Remote

    Maximus 4.3company rating

    Remote job in Tupelo, MS

    Description & Requirements Maximus is seeking a detail-oriented and experienced Bilingual Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This position requires fluency in Spanish and English (both written and spoken). The Bilingual Quality Analyst will review customer interactions in Spanish and complete evaluation scoring and documentation in English. Candidates must be comfortable understanding spoken Spanish and writing detailed feedback in English. This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. - Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. - Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. - Assist the center with taking calls as needed to support operations and maintain service levels. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. - Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. - Maintain strong organizational skills to effectively track monitors across different lines of business - Collaborate in the development and revision of procedures in response to operational changes. - Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. - Make recommendations based on data analysis to enhance performance and service delivery. - Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. - Assist in training initiatives aimed at improving agent performance and overall quality scores. - Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. - Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. - Take calls as needed to support center operations and maintain service levels. - Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. - Perform other duties as assigned by management. - Must be bilingual in Spanish and English with strong written and verbal communication skills in both languages. Call monitoring will be in Spanish; evaluations and scoring will be completed in English. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 66,000.00
    $49k-69k yearly est. Easy Apply 8d ago
  • Entry Level Sales Reps - Flexible Schedules

    Vector Marketing 4.3company rating

    Remote job in Tupelo, MS

    Vector Marketing is looking to fill part-time sales positions right away. Request an interview today and start work within the week. details? Our reps sell Cutco products through one-on-one appointments, explaining the products, and placing any orders. Previous work experience isn't required, we are just looking for people who enjoy working with others. Reps are paid $25.00 base-appt that isn't based on sales or results, but they can earn more based on commission. If they have an off week, they still get paid for the work they did, but can earn more based on performance. We help reps create a schedule that works best for them. Some work as much as possible, some part time, and others are just looking to make some extra income around their classes, other jobs, and family obligations. Semester break work schedules are available for anyone looking for temporary work. Our Cutco products are used in the kitchen and some outdoor tools as well. Previous knowledge about home goods, sales, or work experience is not needed. We are just looking for people who enjoy working with others. We've been training people to do well for over 40 years. Even if someone doesn't stay with us long term - the sales, networking, and communication skills they build are needed for every field. Reps work locally after training. Meetings and training are held in the office. What are the basic requirements? - Enjoys working with others - All ages 18 + or 17 and graduating in 2025 are encouraged to apply - Some conditions apply - Able to interview within the week - Willing to learn and apply new skills Who would do well here? People who have done well with us have had experience in all different lines of work - retail, fast food, cashier, grocery store clerk, work from home jobs, administrative assistant, receptionist, server, landscape, warehouse worker, and in just about any field you can imagine. We also welcome applicants who haven't had any work experience. If they have a positive attitude and enjoy working with people, they can do well here. If you think you would be a great fit for our sales team, fill out contact information and a receptionist will send you a text about setting up an interview with a manager. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.
    $35k-43k yearly est. 2d ago
  • Territory Manager-Remote

    Priorityoneinc

    Remote job in Tupelo, MS

    Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Job Description Priority1, Inc. , a dynamic nationwide company, is now seeking transportation professionals for business-to-business product/service sales in Tupelo. We are looking for enthusiastic, polished, hardworking candidates who want to have a career in sales! Priority1 is a premier consulting and contract logistics company, specializing in LTL, Truckload, Air Freight, and Warehouse services. We are growing at a rapid pace and we are looking to add new outside Territory Managers to the Tupelo market. The Territory Manager sales position offers potential candidates the opportunity to establish superior selling skills, offer a large business solution in a small-to-mid size business environment, and grow into a Senior Territory Manager/Regional Sales Manager position by gaining valuable experience selling to executive level decision makers (i.e.) Owner, CEO, CFO, President, and Vice President. This outside sales position is focused on new business acquisition. The freight shipping industry has an unlimited prospect base. The Priority1 value proposition delivers best in class solutions for customers, while also reducing their operating cost. This Territory Manager position is the start of a career path that creates consistent personal and professional growth as well as a great income opportunity. Snapshot of Territory Manager Position at Priority1 -Prospecting New Business (There is a lot of B2B Door-to-Door Cold Calling Involved) -Develop Lead Generation and Utilize CRM to Track Activity -Selling and Setting Up New Accounts -Managing Accounts You Sell Training and Development At Priority1, we believe supporting our Territory Managers (TM's) through best-in-class training and development. New hires can expect three weeks of corporate training inside of their first 24 months, with the potential for additional Senior TM trainings and management trainings further into their career. All trainings take place in Little Rock, AR and are led by the Executive Development Team, who themselves started in sales. Also, new Territory Managers get integrated into the “Fast Start Program” immediately after Basic Sales Training in Little Rock. The Fast Start Program includes 3 months of in-the-field training with Upper Management. Rewards and Recognition We recognize our talent often because we understand how important it is to acknowledge superior performance. Motivated, competitive individuals can expect to have their accomplishments recognized in front of their peers and in front of the entire organization. Requirements of a Priority1 Territory Manager -2 years of freight sales experience preferred -Bachelor's Degree preferred (deal courses in business, marketing and/or communication preferred but any major will work as long as you have a passion for sales) -Involvement in campus activities (athletic backgrounds highly recommended) -Naturally enthusiastic and energetic -Polished and professional appearance and demeanor -Determined to be part of a winning team -A burning desire to be successful Compensation -Competitive base salary + Uncapped Commission + $500 Monthly Car Allowance + Reimbursement for Gas Receipts -Medical Insurance with premiums paid at 100% for employees AND dependents -Dental Insurance 100% paid for Employee -Vision Insurance -HSA with Employer Contributions -Life Insurance -Short Term Disability -Long Term Disability -401(k) Plan -Profit Sharing: Typical annual contribution of 15% of total eligible compensation -Paid Holidays AND PTO -Cancer, Critical Illness, and Accident Policies available Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email ***********************. Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $44k-79k yearly est. Auto-Apply 18d ago
  • Work From Home

    HMG Careers 4.5company rating

    Remote job in Tupelo, MS

    Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We're looking for individuals who are eager to start their journey with us and are committed to personal and professional growth. What We Offer: Full-time virtual career, offering the flexibility to work remotely. Average 1st yr $67-75K / Avg 2nd yr $1128K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package: medical, dental, prescription coverage. Exceptional training with experienced agents and managers. Leads provided: no calling family or friends, no cold calls. Flexible hours: a fulltime career, but you choose when you work. Opportunities for advancement and recognition. Dynamic Team Environment: a thriving virtual workplace atmosphere. Comprehensive training and ongoing support. Qualities We Value: Openness to learn and be coached. Outgoing, friendly, positive, and approachable personality. A strong desire to help others to provide valuable advice and services. Effective communication skills: your ability to connect is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain a life & health license. Basic computer literacy is essential. Must reside in North America. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
    $67k-75k yearly 60d+ ago
  • Customer Service Representative - Full Benefits

    Spade Recruiting

    Remote job in Tupelo, MS

    AIL is a leading insurance and supplemental benefits provider. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. That's what makes us so successful. We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. Company background AIL has been in business for over 68 years. We are a company that works with over 40,000 different labor unions, including the NFL, NBA & MLB, with over 5 million members and counting. Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits packages because standard work benefits are often eliminated or reduced upon leaving or retirement. We provide unions with permanent benefits to give them the protection they need throughout their lives. AIL is one the premier workplaces in North America, consistently being voted one of the best places to work, with Best Workplace awards in 2017, 2018 and 2019. AIL has also been named the 24th Happiest Places to Work by Forbes Magazine. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. What we offer Weekly advances and bonuses ($55K first year average income) Long-term career progression Flexible work hours Remote work from home option Residual Income Full health benefits Hands-on 1-on-1 training All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas) Full Benefits Minimum qualifications Strong communication skills Time management skills 18+ years of age Must pass a background check High school diploma (higher education preferred but not required) Customer service and/or retail experience preferred but not required In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing.
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • QA Test Manager

    Maximus 4.3company rating

    Remote job in Tupelo, MS

    Description & Requirements We are looking for a skilled QA Test Manager to lead our software quality assurance efforts and ensure the delivery of high-performing, reliable solutions. In this role, you will manage a team of QA engineers and testers, define and implement test strategies, and oversee both manual and automated testing processes. You will collaborate closely with development, product, and operations teams to integrate testing into the software development lifecycle and maintain the highest standards of quality. ***This is a fully remote position with 10% travel. *** Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Accountable to ensure that the test team has full understanding of the business requirements and have the required information to begin initial test preparations. - Participate in the business requirements reviews and anomaly reporting and tracking through closure. - Accountable for thorough review and understanding of the business requirements by the test team and the test scenario definition begins. - Provide guidance and training on the requirements elicitation process to the test team. - Accountable to ensure that the test team is actively engaged in the analysis phase and fully understands the existing and future solution(s). - Accountable for the creation of test scenarios that support the solution(s) and that those test scenarios provide adequate product coverage. Accountable for active test team participation in project peer reviews and /or test artifact peer reviews to ensure that test methodologies are followed and the test scenario content supports the scoped changes. - Work with the PM to plan and prioritize release scope. - Provide guidance and training on the requirements management and test preparation process to the test team. - Accountable for thorough test team reviews of requirement changes and accurate updates to the supporting test scenarios based on requirement changes. - Accountable for the adherence to change management procedures for the test scenarios. - Accountable for active test team collaboration with the project team to ensure that the design specifications and the test scenarios support each other. - Accountable for accurate test cases that support the solution(s) and maintain a high level of product coverage. - Accountable to ensure that the test team is using MMS practices and tools. - Accountable for a thorough initial review of test cases prior to project stakeholder review. - Work with the project team to clarify use cases and/or requirements and acceptance criteria. - Accountable for the active test team participation of test artifact peer reviews and processing anomalies to closure. - Accountable for thorough test readiness reviews. - Provide guidance and training on the technical design, test scenario, and test case methodology to the test team(s) - Accountable for active test team participation in project peer reviews to ensure that test artifacts support the scoped changes. - Accountable for the completion of test artifact peer reviews and finalized test cases for the software defects and enhancements. - Accountable for completed anomalies. - Work with the project team to prepare data sets and pre- requisites for the test cases. Accountable for on time data prep and complete pre-requisites. - Accountable for completed test readiness reviews and completed action items. - Assign test tasks and execute assigned test cases and log issues and defects. - Provide test status and escalate issues to management. - Accountable for complete, detailed, and accurate JIRAs. - Provide guidance and training on the processes of development practices as related to the test environment, test execution, issue management and status reporting to the test team(s). - Accountable for effective issue triage sessions to evaluate against existing functionality and determine outcome and priority. - Accountable for test Team participation with Production Support. - Provide guidance and training on effective issue management, severity and priority criteria, and test execution to the test team(s). - Accountable for appropriate level of test resource participation with back end configuration changes or data preparation and any production support activities. - Provide resource management, environment configuration requests and production support guidelines to the test teams and project teams. - Accountable for proactive risk and issue identification, communication and tracking. - Provide guidance and training for risk management, communication and issue tracking to the test team(s). - Accountable for accurate reporting of test Team capacity, allocation and status to the PM and take action where appropriate. - Accountable for accurate estimates and actual hours based on the project procedures. - Accountable for team updates to JIRAs. - Responsible for accurate requirements traceability throughout the release cycle. - Provide guidance and training to the test teams on status reporting, total time accounting, estimation model, JIRA maintenance and traceability. - Accountable for team compliance to the MAXIMUS standards and procedures. - Responsible for adhering to established safety standards. - Must be able to remain in a stationary position for an extended period of time. - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. - Work is constantly performed in an office environment. - Perform other duties as necessary and assigned. - Lead, mentor, and grow a team of software testers and QA engineers. - Allocate resources effectively across projects and manage workload distribution. - Foster a culture of continuous improvement and collaboration. - Define and implement comprehensive test plans, test cases, and automation frameworks. - Oversee manual and automated testing processes to ensure coverage and efficiency. - Develop and enforce QA standards, best practices, documentation and metrics. - Collaborate with development, product, and operations teams to integrate testing into the software development lifecycle Minimum Requirements - Bachelor's degree and 7-10 years of relevant experience or equivalent combination of education and experience required. - Manages activities of two or more sections or departments. - Exercises supervision in terms of costs, methods, and staffing. - In some instances this manager may have subordinate supervisors and/or managers. - Works on issues where analysis of situations or data requires an in- depth knowledge of organizational objectives. - Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. - Establishes and assures adherence to budgets, schedules, work plans, and performance requirements. - Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. - Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship. - Establishes operational objectives and work plans and delegates assignments to subordinates. - Senior management reviews objectives to determine success of operation. - Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect. Program Specific Requirements: - 5+ years of experience in software testing/QA, with at least 3 years in a leadership role - Required - Strong knowledge of testing methodologies (unit, integration, system, regression, performance) - Required - Hands-on experience with automation tools (JMeter and others) - Required - Familiarity with CI/CD pipelines and DevOps practices - Required - Expertise in Jira, Xray and Jama - Required - Experience with cloud-based applications and microservices architecture. - Required - Knowledge of Agile/Scrum methodologies. - Required - Ability to manage multiple projects simultaneously in a fast-paced environment - Required #HumanServices #LI-Remote #max Priority EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 160,000.00
    $51k-75k yearly est. Easy Apply 9d ago
  • Experienced Tax Professional - Remote

    H&R Block, Inc. 4.4company rating

    Remote job in Tupelo, MS

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. Joining H&R Block as a Remote Tax Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful. It would be even better if you also had... * CPA or Enrolled Agent certification * Experience completing complex tax returns * 5+ years of experience in accounting, finance, bookkeeping or tax * Experience conducting virtual tax interviews that create confidence in clients * Tax planning and audit support experience * Sales and/or marketing experience What you'll bring to the team... * Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email) * Generate business growth, increase client retention, and offer additional products and services * Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results * Grow your tax expertise Your Expertise * Experience completing individual tax returns * Experience working in a fast-paced environment * Access to high speed, reliable internet * Experience and skilled in technology (specifically MS Teams and Outlook) * Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat * Experience utilizing effective customer service techniques * Analytical and problem-solving skills * Successful completion of the H&R Block Tax Knowledge Assessment2 or equivalent * High school diploma / equivalent or higher * Must complete continuing education requirement and meet all other IRS and applicable state requirements * Availability to work a minimum of 20 hours a week during peak tax season * Skill in researching information using various tax and publication tools to understand the client's need (i.e., IRS Publications/Instructions) Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs. * Medical coverage - allows eligible associate well-being programs including mental health support and coaching * 401k Retirement Savings Plan and Employee Stock Purchase Plan * Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you! * Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more! The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. 2Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment. Sponsored Job #49607 As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. Joining H&R Block as a Remote Tax Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
    $40k-55k yearly est. Auto-Apply 60d+ ago
  • Client Outreach Specialist

    Talent Find Professional

    Remote job in Tupelo, MS

    Job DescriptionA New Path for People Who Know They're Meant for More Every now and then, a person realizes they've outgrown their current environment. They're capable, dependable, hardworking - but stuck in a role where their effort isn't reflected in their progress. If that feels familiar, you're exactly who this opportunity was built for. At Talent Find Professional, we help individuals grow into stable, meaningful careers with long-term potential. We operate with a clear mission: provide guidance, structure, and a dependable plan for people who want to move their life forward. You won't chase uninterested prospects. You won't cold call. You won't knock on doors. Instead, you'll work with individuals who have already expressed interest and are simply looking for clarity, communication, and support. Responsibilities Learn and follow our structured systems to deliver a consistent client experience Connect with individuals who have previously requested information Hold scheduled phone or virtual consultations Maintain organized communication with clients and internal teams Support ongoing client needs with professionalism and reliability Participate in weekly development meetings and mentorship sessions Build strong long-term relationships with clients using company-supported outreach Follow established benchmarks tied to professional development Qualifications Customer service or client-facing experience preferred (3+ years ideal, but not required) Comfortable using digital tools, CRM platforms, and virtual meeting software Strong communicator with dependable follow-through Coachable, self-directed, and willing to learn Professional presentation and strong people skills Organized, reliable, and able to adapt to client needs Requirements Ability to maintain a flexible schedule based on client availability Reliable smart device, computer, and internet connection Ability to pass a background check Ability to obtain state-required credentials (we provide guidance and support if you don't yet have them) Benefits & Culture Structured training and ongoing mentorship Performance-based earning structure with advancement opportunities Leadership pathways available for consistent performers Incentive programs available for qualifying team members Discounted options for personal health and protection programs Supportive, team-focused culture designed for long-term growth Flexible scheduling to help you maintain balance Work Completely From the Comfort of your Home. Why Talent Find Professional? Because we believe people grow best when they are supported, guided, and given a clear path forward. Here, you're not just taking a role - you're building stability, developing skills, and contributing to something meaningful. If you're coachable, driven, and ready for a long-term professional opportunity, we'd like to talk to you. This IS 1099 Commission Only. This is a remote position.
    $33k-48k yearly est. 19d ago
  • Sales Retention Account Associate - Florida Support

    Waste Management 4.4company rating

    Remote job in Tupelo, MS

    Work Situation This will be a hybrid work situation, with a 50% in-office expectation. Our office address in Tupelo is: 499 South Gloster, Ste B2 - Tupelo, MS 38801. Candidates need to be local to the area. The work schedule is Mon-Fri 7am-4pm. Quick Snapshot In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and secure updated service level agreements, utilizing new technology to facilitate the outreach process. You will learn effective negotiation techniques that will enable you to "Save, secure, and convert" customers who want to cancel their contracts with us, while also upselling and closing new business when the opportunity arises. About You (The Ideal Candidate) You are extremely organized and have an innate ability to multi-task effectively. You love using the phone. You love to not only talk with people but want to truly help them. We're looking for a customer champion - someone who wants to listen to their needs and find ways that we can continue to service them better than anyone else in the industry. Job Summary The Account Associate I (AA) serves as a key point of contact for WM's Small/Medium business customers. Operating as part of a team-based queue, the AA focuses on retaining and growing the team's book of business. Through effective management of inbound call requests and proactive customer outreach, the AA maintains a net positive business performance by preventing customer cancellations and securing updated contract agreements. Success in this role is achieved through sound retention strategies, effective negotiation skills, and alignment with WM's growth objectives. Essential Duties and Responsibilities * Communicates in a focused and compelling way that drives customers' thoughts and actions. * Utilizes appropriate change management processes to meet the demands of the sales role. * Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities. * Explores alternatives to reach mutually beneficial sales agreements that gain customers' acceptance and commitment. * Contributes to individual and shared responsibilities in a team environment. * Navigates through multiple systems, sales tools, and processes ensuring accurate documentation when executing customer interactions. * Uses WM sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools.) * Analyzes reports as needed and/or handles general administrative duties as appropriate. Qualifications Required Qualifications: * High School Diploma or GED (accredited) * 1 year Business-to-business account management, inside sales (phone based sales), and/or customer service experience that includes a sales component Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. * Repetitive Motions * Eye/Hand/Foot Coordination * Sitting * Talking * Hearing Work environment: This job will split time between working from home and in the office. When in the office, it's in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. Benefits You'll receive a top-notch benefits package, including Medical, Dental, Vision, Life Insurance and Short and Long Term Disability. We have a great Employee Stock Purchase Program (ESPP), a fantastic company match on 401K (4.5% with NO vesting period), generous vacation and sick time, and we'll also help pay for continuing your education! If this sounds like the opportunity that you have been looking for, please click Apply.
    $38k-52k yearly est. Auto-Apply 9d ago
  • Senior Tax Manager

    Byrne | Zizzi

    Remote job in Tupelo, MS

    Remote Opportunity for Candidates from Mississippi, Tennessee, Alabama, and Georgia If you are looking for a leading innovative firm, that provides a culture and work environment that you are encouraged and supported to develop and grow in your career. An environment that has been described by team members as ethical, friendly, fast paced, and a fun environment that feels like family. A firm whose leaders' doors are always open for all team members, leaders that understand the importance of family, and leaders that support a true work life balance. Then look no further than Byrne Zizzi, CPA. Byrne Zizzi, CPA, PLLC is a growing firm because we are a relationship focused, innovative firm with a focus on educating clients and team members to plan for the future and have been blessed to have built relationships with our current clients and partners that have referred us to new clients! We have offices located in Tupelo, Oxford, Houston, and Aberdeen. We are looking for a Senior Tax Manager to join our growing firm that will be responsible for managing an increased volume of clients and projects tax plans, reports and compliance. Preparation and review of all tax filings and reporting in compliance with all regulations required. Evaluates tax implications of company activities and develop strategies to minimize tax obligations. Advises management on future changes to tax regulations and possible implications for the organization. Directly responsible for managing, training, and development of multiple direct reports which may include Associates, Senior Associates, and Manager. Essential functions Oversight of challenging and complex federal and state tax returns and final review of tax projects for individuals, partnerships, trusts, and corporations. Managing an increased number of clients and projects to be completed. Proven experience in effectively hiring and supervising professional staff. Working with direct reports on setting clear deadlines and priorities. Recognizing, coaching, and development and growth of direct reports. Building and implementing new ideas and recommendations for continued improvement of processes for the betterment of our team members, clients, and Firm. Deliver comprehensive, long-term tax strategies and consulting services. Participate in the proposal process for potential new clients including the development of strategic tax planning. Accurately scope a new project and construct a fee estimate/budget. Effective prioritization of work based on deadlines and commitments; meets those deadlines and commitments by meeting productivity and efficiency standards. Build, develop, and maintain positive client relationship by providing timely and unmatched client service while exceeding client expectations. Assists in development of others by taking the time to teach other information/skills that are critical to their current and future work; makes yourself available to answer questions and is responsive. Promote firm services to existing and prospective clients. Effectively navigate various software programs and tools used by the firm. Perform other duties as needed. Competencies Professional with excellent oral and written communication skills, including the ability to explain complex tax issues to others. Attention to detail and dedication to producing quality work and avoiding negligent errors. Proven experience in training, mentoring and developing of team members skills. Demonstrates organizational and time management skills with proven ability to meet deadlines and commitments. Builds long term, trusted, and respected relationships with clients and team members by being a team player who has demonstrated integrity, accountability, and confidentiality. Ability to problem solve and develop solutions and adapt solutions to other similar circumstances. Ability to work effectively with others and enhance team-orientated environment. Proficient with MS Office Suite and ability to embrace and learn new technology with ease. Supervisory responsibilities Supervises multiple team members. Work environment The work environment is an air-conditioned office setting with lighting and minimal noise. Physical requirements: Sedentary work. Requires the ability to operate standard office equipment and keyboards. Repetitive motion and substantial movements (motions) of the wrists, hands, and/or fingers. Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading Speaking - Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers through the telephone or in person. Hearing - The ability to hear, understand, and distinguish speech and/or other sounds (alarms) in person or through telephone. Must have the ability to walk short distances and drive a vehicle to other office locations or to meet with clients. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Travel required May travel as needed to other Byrne Zizzi locations or to meet with clients at their location. Required education and experience Bachelor's degree in Accounting, Finance or related field. A current CPA license. Seven (7) years' tax experience at a CPA firm. Two (2) years' experience leading others. Preferred education and experience Experience with Thompson Reuters Suite. Intermediate to advanced experience with spreadsheets including creating formulas, using look up, and the ability to manage and analyze data. Desire to grow professionally by taking ownership of career and technical development while actively networks professionally while maintaining existing contacts and associates.
    $65k-91k yearly est. 60d+ ago
  • Tier 2 Specialist (CSR Operations)

    Maximus 4.3company rating

    Remote job in Tupelo, MS

    Description & Requirements Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC). This is a full-time fully remote position. Why Join Maximus? Becoming part of Maximus means joining a team that offers: - Comprehensive benefits, including medical/dental/vision, paid time off, and more - Opportunities for career advancement and professional development - A collaborative, respectful work environment with supportive leadership and mentorship As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies. This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations. Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Job-Specific Essential Duties and Responsibilities - Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats) - Receive and resolve escalations from Tier 1 support staff - Support updates to Standard Operating Procedures (SOPs) - Provide feedback when needed, including input on call trends, processes, procedures, and training - Use computerized systems for tracking, information gathering, and troubleshooting - Handle high volume inbound calls, chats, and emails - Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy - Ensure escalations are in compliance with travel regulations - Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels - Other duties as assigned Job-Specific Minimum Requirements: - High School diploma or equivalent - At least six months of related experience - Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail - Ability to work as part of a team with strong problem/situation analysis capabilities - US Citizenship (no dual citizenship) - Ability to obtain Public Trust clearance - Previous DTMO TAC experience (preferably as Tier 2 Analyst) Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - May have additional training or education in area of specialization. Preferred Skills & Experience - Active Public Trust clearance #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 19.00 Maximum Salary $ 26.50
    $29k-45k yearly est. Easy Apply 7d ago
  • Mental Health Therapist - LPC/LCSW/LP

    Sageberry Psychology

    Remote job in Tupelo, MS

    Job Description Mental Health Therapist - LPC/LCSW/LP Sageberry Psychology is hiring experienced, independently licensed clinicians to support our growing client base. This position offers the flexibility to work remote, hybrid, or in-person, as well as the opportunity to build a caseload that matches your specialties and clinical strengths. Responsibilities: Provide individual therapy using evidence-based interventions Conduct diagnostic assessments and create treatment plans Maintain accurate, timely documentation in compliance with standards Collaborate with clients to set goals and review progress Participate in team consultations and professional development Adhere to HIPAA, ethical, and legal requirements Maintain active licensure and CE requirements Qualifications: Master's or Doctoral degree in Counseling, Social Work, Psychology, or related field Unrestricted Mississippi license (LPC, LCSW, or LP) Experience with diverse populations preferred Strong clinical reasoning and familiarity with EHR systems Excellent communication and organizational skills Ability to work independently and within a multidisciplinary team What We Offer: Flexible work structure (remote, hybrid, or in-person) Competitive compensation Collaborative and supportive clinical environment Client assignments based on clinical competencies Opportunities for growth and continuing education Administrative support for scheduling and billing How to Apply: Apply now to this ad. Submit your resume/CV, cover letter, references, and proof of licensure to *********************** if not included with your resume file submitted. #hc208697
    $30k-45k yearly est. Easy Apply 20d ago
  • Remote Data Collection Coordinator

    Focusgrouppanel

    Remote job in Tupelo, MS

    We are looking for dependable, trustworthy individuals from various work experience backgrounds such as customer service, administrative assistant, nurse, construction and others to participate in various research studies to be conducted either at home over the internet or locally in person no more than 25 miles from your home. This is an entry level position requiring no prior experiences. The hiring company conducting the research will rely heavily on employee / contractor participation and feedback in order to make critical business decisions in areas including but not limited to marketing and product development. We expect you to show up on time, listen to and follow instructions carefully and complete each assignment taken. Research Participant responsibilities are: Show up on time to all assignments. Completely understand each and every task given before beginning task Answer all questions fully and honestly. Review and verify for correctness all entered data Participate in each and every assignment until the end without missing a single appointment. Research Participant responsibilities are: Access to the internet Access to a computer, phone or have reliable transportation. Good understanding of the English language Must be able to follow written and/or oral instructions completely High school degree or equivalent is recommended but not necessary Research Participant compensation: up to $3,000 per completed multi-session study up to $250 per hr. for a single session study Please, be sure to check your email for instructions from us once you have applied.
    $35k-43k yearly est. 60d+ ago
  • Remote Entrepreneur - Build Your Own Book of Business

    Reid Agency

    Remote job in Tupelo, MS

    Are you an entrepreneur at heart with a drive to build your own business and control your income? We're looking for motivated, independent sales professionals ready to take ownership of their success in the life and health insurance industry. This is a remote, 1099 position with unlimited earning potential, world-class training, and full agency-building opportunity. What You'll Do Connect with clients remotely to understand their insurance needs. Offer tailored solutions to meet client's needs and budgets. Manage your own leads and schedule - complete autonomy. Build long-term client relationships and grow your personal book of business. (Optional) Recruit and mentor others to grow your own agency. What We Provide Proven training & mentorship from industry leaders. Marketing systems to help you start fast. Industry-leading carriers and products to serve every client need. Flexible remote work - set your own hours and income goals. Path to build your own agency and earn override income. What We're Looking For Entrepreneurial mindset - self-starters who want ownership, not a job. Excellent communication and people skills. Goal-oriented with a drive to win and grow. Licensed in life insurance (or willing to obtain quickly). Sales experience is a plus, but mindset and work ethic matter most. Compensation 1099 / 100% Commission-Based (no cap on earnings). Top producers earn six figures+ annually. Bonuses and overrides available for team builders. Ready to Build Your Future? If you're ready to create financial freedom and build something you own, apply today. Take control of your income, your schedule, and your success. Requirements Coachable Passion for learning and personal growth Excellent computer skills Good communicator Self-driven Strong work-ethic Benefits World class training Mentorship Management Opportunities High Earning Opportunity Bonuses Trips Life Insurance Medical/Dental/Vision Group Plans available
    $26k-50k yearly est. 60d+ ago
  • Application Development Manager

    Marsh & McLennan Companies, Inc. 4.8company rating

    Remote job in Tupelo, MS

    Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Development Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life: We are seeking a highly skilled and motivated individual to join our team as an Application Development Manager. In this role, you will manage multiple development teams, ensuring that all teams adhere to MMA coding standards and best practices while building enterprise-level applications. You will oversee the design, coding, testing, and debugging of new and existing applications, fostering a culture of quality and innovation. Additionally, you will promote agile ways of working, which enhances collaboration, accelerates delivery, and improves responsiveness to changing business needs. You will also guide your teams in development initiatives and solutioning efforts, while providing Level 2 and Level 3 application support and escalating risks and issues as appropriate. A security-first mindset is essential in designing, creating, and developing applications. If you are passionate about technology and thrive in a fast-paced, collaborative environment, we would love to hear from you. We will count on you to: * Become an integral part of an innovative and passionate Custom Application Development Team, enhancing the business through collaboration, innovation, creative solutioning, and delivery excellence. * Oversee the design, coding, testing, and debugging of new and existing applications, ensuring all teams adhere to coding standards and best practices with a security-first mindset. * Lead and support development initiatives across multiple teams, navigating complex projects and consistently delivering high-quality enterprise-level products. * Promote the development of reusable code to decrease time to market while ensuring uniformity and scalability across applications. * Foster a culture of security awareness, ensuring that security best practices are integrated into all development processes. * Champion agile practices to enhance collaboration and responsiveness within teams, driving efficiency and adaptability. * Embrace servant leadership, empowering teams to take ownership of their work and encouraging continuous improvement. * Mentor and guide junior developers, fostering a culture of learning, collaboration, and continuous improvement within the teams. Our future colleague: * Proven track record of successfully delivering highly scalable digital products. * Strong relationship-building skills with all stakeholders, including internal project teams, business analysts, product owners, scrum masters, developers, and testers. * Experience in delivering complex software products within an Agile environment. * Proficient in utilizing Azure and/or AWS public cloud technology stacks. * Skilled in object-oriented, full-stack programming with languages such as Blazor, C#, .NET, IIS, SQL, and NoSQL databases. * Expertise in building distributed systems at scale using microservices architecture. * Knowledgeable in API design and implementation, as well as management systems like Apigee and Informatica. * Familiar with container technologies, including Docker and Kubernetes. * Experienced in continuous integration and build/test automation, leveraging tools such as Azure DevOps, GitHub Actions, and JFrog Artifactory. * Passionate about exploring new technologies and trends in open source, UI, AI, and related fields. These additional qualifications are a plus, but not required to apply: * Bachelor's Degree in Computer Science, a related degree, or relevant experience. * 10+ years of development experience, 5+ years of management experience, ideally in or relating to the Insurance Broker Industry. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Remote work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on social media to meet our colleagues and see what makes us tick: * ************************************ * ********************************** * ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote The applicable base salary range for this role is $98,900 to $173,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: December 22, 2025
    $98.9k-173k yearly 30d ago
  • Certification Tracking Specialist - Veterans Evaluation Services

    Maximus 4.3company rating

    Remote job in Tupelo, MS

    Description & Requirements Maximus is currently hiring for a Certification Tracking Specialist to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Certification Tracking Specialist is responsible for maintaining a daily spreadsheet of active providers pending DMA and updates comments in NND documenting to follow up with providers until completion of DMA. - Due to contract requirements, only US a Citizen or a Green Card holder can be considered for this opportunity. Essential Duties and Responsibilities: - Maintains a daily spreadsheet of active providers pending DMA . - Update comments in NND documenting follow up with providers until completion of DMA. - Routinely communicates with PDR and PRC on status or priority providers pending DMA. - Provides feedback on providers who are struggling with DMA content to Provider Development and Retention. - Notify PDR, PRC, and Scheduling upon completion/updating of DMA. - Works closely with other teams within Provider Development and Retention for provider outreach on special projects (new DMA updates, etc.). - Assists with occasional overflow of Provider Relations Specialists and Report Tracking Specialists if needed. Additional Duties and Responsibilities: - Place and answer phone calls to and from medical providers. - Attend meetings as directed. - Work effectively within a team dynamic. - Adapt to new instructions, requests or procedures as provided. - Maintain a high sense of urgency at all times. - Other duties as assigned. Knowledge/Skills/Abilities: - Ability to read and comprehend instructions, correspondence, and memoranda. - Ability to write correspondence. - Ability to effectively present information in one- on- one and small group situations to customers, clients and other employees if the organization. - Ability to add, subtract, multiply and divide all units of measure. - Ability to compute rate, ratio and percent and to draw and interpret bar graphs. - Ability to apply common sense understanding to carry out written or oral instructions. - Ability to deal with problems. - Proficient in the following computer software: Microsoft Excel, Internet functions (searches, research), Microsoft Word, and Microsoft Outlook. Working Conditions: - Normal office environment with some exposure to moderate noise from office equipment and/or generated by staff members. - Extended hours are occasionally required beyond the regular eight hour work day. - Frequently utilizes telephone, computer, and printer; occasionally utilizes copy machine. - Occasionally lifting and/or carrying items weighing up to approximately twenty- five pounds. Generally sedentary work but requires walking up to approximately twenty- five percent of work time in carrying out job functions such as obtaining information from staff members, overseeing office and the like. - The ability to work a shift of 8:00am--4:30pm CST (Monday through Friday) is required. Home Office Requirements: Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment. Home Office Requirements Using Maximus-Provided Equipment: - Internet speed of 20mbps or higher required (you can test this by going to (1) ****************** - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router - Private work area and adequate power source - Must currently and permanently reside in the Continental US - In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities. Minimum Requirements - High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience. - Previous Veterans Evaluation Service (VES) team experience preferred - Previous customer service experience preferred - Professional writing experience preferred EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 17.75 Maximum Salary $ 21.17
    $24k-37k yearly est. Easy Apply 3d ago
  • Sales Rep - Full/Part Time - Work from Anywhere

    Dobbins Insurance Group

    Remote job in Tupelo, MS

    The Dobbins Insurance Group of Equis Financial is seeking a driven and coachable individual who is ready to start getting paid what they are worth! You will become your own boss in this expanding market and can work Full Time or Part Time. We train agents to distribute our Living Benefits Life Insurance in their local community. This is a revolutionary type of insurance that offers access to death benefits (in cases of sickness or accident) without having to die. This is 100% commission based business so there is NO Cap on your income. We have the coaching, training, and support in place. You are In Control of your income and raises every 2 months based on production. Discounted Pre-Licensing course for your Insurance License. ($200 value) Remote Work Weekly Training Calls Training Website for new agents Direct Mentorship from a Top Manager What we do: We offer a revolutionary type of life insurance designed for mortgage protection called living benefit life insurance that offers access to your death benefit without having to die. This new type of life insurance is the industry's best kept secret and practically sells itself. We train people to distribute these products in their local community. We have Exclusive , highly qualified, direct mail and internet leads available to all agents. NO Cold Calling We can also train you to sell without the lead program. Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as CVS, Mutual of Omaha, TransAmerica, Foresters Financial etc. Qualifications: Must have or be willing to obtain a life insurance license. Be personable and have a willingness to serve your clients.
    $36k-66k yearly est. 60d+ ago
  • Product Manager - Client Portal

    Marsh & McLennan Companies, Inc. 4.8company rating

    Remote job in Tupelo, MS

    Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Product Manager focusing on our Client Portal at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As a Product Manager driving the product vision and roadmap for our Client Portal website, you'll be responsible for aligning the product strategy with MMA's strategic objectives while understanding the unique needs of our clients across various regions. You will engage with senior stakeholders, including national and regional leaders, to gather insights and prioritize features that enhance client satisfaction and business outcomes. You will collaborate with cross-functional delivery teams, leveraging your understanding of Agile methodologies to provide the vision that enables them to execute their work effectively. Strong collaboration with the delivery team is essential. With a strategic mindset and the ability to balance competing priorities alongside deep insurance knowledge, you will play a key role in developing a product that effectively serves the diverse needs of small and mid-sized businesses across multiple regions and lines of business. As a Product Manager, you will ensure that the product adheres to the established vision and that the roadmap gains traction. You will own the relationship with key stakeholders and strive to understand their broader challenges to provide effective support. Key Responsibilities * Product Strategy & Vision: * Establish a compelling and clear product vision for the Client Portal that aligns with Marsh McLennan Agency's mission and strategic goals * Develop a product roadmap that prioritizes features and enhancements based on client needs, market trends, and business objectives. Collaborate with regional stakeholders and various lines of business to ensure the roadmap reflects the diverse requirements of clients across multiple regions while supporting MMA's overall growth strategy * Insurance Expertise: * Bring a strong background in insurance with a comprehensive understanding of all lines of business within the insurance sector, as you will need to cover all lines or partner with subject matter experts * Stakeholder Collaboration: * Collaborate with business stakeholders, including the COO and CEO in each region, to gather insights and understand national and regional priorities * Engage and collaborate with delivery cross-functional teams, including engineering, design, marketing, and customer support, to deliver high-quality features tailored to our diverse client base * Feature Development: * Work closely with the Product Owner to provide the vision and features necessary for the delivery team to execute their work effectively. You will collaborate with the delivery team to ensure alignment with business goals and communicate these objectives clearly * Collaborate with the Product Owner to continuously prioritize and manage the product backlog, ensuring it reflects the most current client needs and business objectives. Regularly update the roadmap to align with evolving stakeholder feedback and market trends, ensuring it serves as a dynamic guide for the development team * While you won't be responsible for the timely delivery of features and enhancements, you will support the Product Owner in ensuring that the product adds value to our clients while balancing the diverse needs of different regions * Strategic Mindset: * Bring a strategic mindset to navigate and balance competing priorities across diverse regions, ensuring that the Client Portal aligns with and supports the overarching business strategy of MMA * Proactively identify and capitalize on opportunities for innovation and differentiation within the Client Portal space. Drive initiatives that enhance MMA's service offerings * Conduct analyses of product performance metrics and user feedback to guide strategic decision-making and inform future development efforts. Use insights to optimize the client experience and ensure that the product continually meets client expectations Our future colleague. We'd love to meet you if your professional track record includes these skills: * 8+ years of experience in product management, preferably with a focus on web applications or client portals in the insurance or financial services industry * Bachelor's degree in Business, Computer Science, or a related field. MBA preferred * Previous insurance agency/brokerage experience is a must-have * Proven track record of delivering successful digital products that enhance client engagement across multiple groups * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills to collaborate effectively with various stakeholders across regions * Familiarity with Agile methodologies and project management tools (e.g., ADO, JIRA, Trello) * Understanding of web development technologies and frameworks * Experience with data analytics tools and techniques to measure product performance We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Remote work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: * Instagram * Facebook * X * LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $94,500 to $165,300. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: January 12, 2026
    $94.5k-165.3k yearly 2d ago

Learn more about jobs in Baldwyn, MS