As a Teller/Banker, you will often deliver the very first impression of the credit union to our members (credit union lingo for customers). You will become an expert and champion of Security Service products and services to help our members reach their financial goals. You will build and nurture long-lasting relationships by promoting our checking and savings accounts, loans, credit cards, and insurance services, to name a few. You will only offer products and services that meet our member's needs and contribute to their financial success. You will be a team player and support the credit union in becoming America's Best by meeting sales goals, proactively identifying cross-sell opportunities, and educating members on digital services available to them. You will provide "universal" service and will be cross-trained in both teller and banker functions to better serve our members. This means additional learning and growth opportunities for you!
Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.At Security Service, we champion career growth and development. As such, our member service roles have a defined career path to support this. Most of our branch managers and assistant branch managers started in a Teller/Banker role!
Member Consultant I: High school diploma or equivalent. Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience.
A customer-centric attitude focused on delivering great experiences to our members while maintaining strict confidentiality. Excellent interpersonal and communication skills with a goal-driven mindset. Proficiency in computer software including Excel, Word, and Outlook. Strong attention to detail, strong organizational skills and the ability to focus in a fast-paced environment. Able to maintain a flexible work schedule during normal business hours--never work another Sunday! May be required to travel to and from other branch locations for work and/or training.
At management discretion employee may be required to complete, within 180 days of request, federal registration as a Mortgage Loan Originator (MLO) as required by the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act). If registered, must maintain active registration, and comply with all requirements of the S.A.F.E. Act, including but not limited to, providing their unique identifier, and ensuring the Registry is updated with significant changes (i.e., name changes and reportable changes to legal or regulatory actions) within 30 days and must update employment and personal information in the Registry as required. If required to register as an MLO, will successfully pass a background check against the U.S. General Services Administration (GSA) Excluded Parties List (EPL), the HUD Limited Denial of Participation List (LDP List), and the Federal Housing Finance Agency's (FHFA) Suspended Counterparty Program (SCP) list as required by secondary market investors. Must maintain ability to pass any subsequent background checks against these lists and comply with all their requirements.
$36k-41k yearly est. 60d+ ago
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Regional Banker/Teller McAllen South Jackson
PNC 4.1
Bank teller job in McAllen, TX
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Regional Banker/Teller, you will engage in proactive sales and customer service activities including teller transactions, selling bank products, and developing referral opportunities. You will be part of the Regional Resource Team. This position, within PNC's Retail Branch Banking Network, is based in McAllen South Jackson, TX to support multiple branches in PNC's Upper Valley Retail Market.
Bilingual Spanish PreferredPNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesBanking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$22k-28k yearly est. Auto-Apply 15d ago
Part Time Teller
Navy Army Federal Credit Union 3.9
Bank teller job in Pharr, TX
Perform transactional duties to serve members by receiving or paying out funds with the highest of accuracy. Maintain accurate transactional records. Provide cash receipt, account, and payment services in accordance with credit union policies and procedures. Cross-sell and promote credit union products and services.
ESSENTIAL JOB FUNCTIONS
* Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate and efficient member transactions.
* Provides account services to members by receiving deposits and loan payments; cashing checks; withdrawals; pays out money after verification of signatures and member balances, records night, and mail deposits; selling cashier's checks, and money orders.
* Verifies amounts, examines share drafts/checks for proper endorsement, and ensures accuracy when entering deposits into computer records.
* Cash share drafts/checks and process withdrawals; Redemption of savings bonds. Accept check copy request and check order request from members.
* Process all member requests, i.e., wire transfers, address changes, stop payment, or cash advances.
* Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers.
* Promote credit union services such as electronic services, debit and credit cards, money orders and safe deposit boxes.
* Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member's needs; directing members to a branch representative.
* Balance cash drawer at the end of the shift and compare totaled amounts to computer generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor, as necessary.
* Scan daily work and perform such other teller functions that might be needed from time to time and assist others to complete tasks and work assignments.
* Ensure that teller station is properly stocked with forms, supplies, brochures, etc.
* Serve in a dual control role when needed.
* Maintain accurate data entry in regard to member records, maintenance, and transactions; have the ability to find and correct errors.
* Adherence to security, internal control procedures, policies, mandatory training, compliance, product, and credit union training.
* Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures.
* Demonstrates an understanding of and follow the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), AntiMoney Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions.
* Responsible for completing BSA/AML compliance training annually.
* All other duties as assigned.
RELATIONSHIPS AND CONTACTS
Supervise Approximately: None
Reports To: Branch Manager or Teller Manager where applicable.
Contacts: Frequent contact face to face or by telephone with members and some contact with other departments.
$27k-31k yearly est. 14d ago
Universal Teller I (Part Time)
International Bancshares 4.2
Bank teller job in McAllen, TX
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Part time
Department:
705 Teller Operations
Job Summary:
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bankteller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs.
:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient and friendly customer service
Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Participate in product and service initiatives for bank growth
Attend company meetings
Process foreign currency transactions
Follow proper procedures to minimize errors and reduce losses
Assist in solving issues that pertain to customer transactions
Answer all banking related inquiries
Operate and maintain all necessary teller equipment
Assist with branch procedures under dual control requirements including the branch opening/ closing
Assist on-the-job training for their branch and other branches
Flexibility to report to work and assist other branches
Perform the duties of the sales functions
Perform other duties as assigned
SKILLS
Good oral and written communication (Bilingual preferred for border markets).
10 Key
Focus on Quality/ Accuracy
Teamwork
Sensitivity to Guidelines
Focus on Sales/ Results
Service Oriented
Learning Strategies
Mathematics
Critical Thinking
Problem solver
Judgement and sound decision-making abilities
EDUCATION & EXPERIENCE
High school graduate or GED equivalent
1 to 6 months cash handling preferred
1 + years of experience interacting with people preferred
$26k-30k yearly est. Auto-Apply 60d+ ago
Regional Banker/Teller McAllen South Jackson
PNC Financial Services Group, Inc. 4.4
Bank teller job in McAllen, TX
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Regional Banker/Teller, you will engage in proactive sales and customer service activities including teller transactions, selling bank products, and developing referral opportunities. You will be part of the Regional Resource Team. This position, within PNC's Retail Branch Banking Network, is based in McAllen South Jackson, TX to support multiple branches in PNC's Upper Valley Retail Market.
Bilingual Spanish Preferred
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
* Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
* Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
* Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$27k-32k yearly est. 24d ago
Universal Teller I (Full Time)
IBOC
Bank teller job in Port Isabel, TX
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Full time
This is an in-office position.
Department:
705 Teller Operations
Job Summary:
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bankteller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs.
:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient and friendly customer service
Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Participate in product and service initiatives for bank growth
Attend company meetings
Process foreign currency transactions
Follow proper procedures to minimize errors and reduce losses
Assist in solving issues that pertain to customer transactions
Answer all banking related inquiries
Operate and maintain all necessary teller equipment
Assist with branch procedures under dual control requirements including the branch opening/ closing
Assist on-the-job training for their branch and other branches
Flexibility to report to work and assist other branches
Perform the duties of the sales functions
Perform other duties as assigned
SKILLS
Good oral and written communication (Bilingual preferred for border markets).
10 Key
Focus on Quality/ Accuracy
Teamwork
Sensitivity to Guidelines
Focus on Sales/ Results
Service Oriented
Learning Strategies
Mathematics
Critical Thinking
Problem solver
Judgement and sound decision-making abilities
EDUCATION & EXPERIENCE
High school graduate or GED equivalent
1 to 6 months cash handling preferred
1 + years of experience interacting with people preferred
$25k-32k yearly est. Auto-Apply 60d+ ago
Part Time Associate Banker ME South Texas McAllen (30 hours)
JPMC
Bank teller job in McAllen, TX
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
$49k-93k yearly est. Auto-Apply 60d+ ago
Teller I
Lone Star National Bank 3.2
Bank teller job in McAllen, TX
The Teller I is an enthusiastic, highly motivated self-starter with a strong work ethic who delivers exceptional quality customer service with a positive attitude. The Teller I accurately & efficiently process transactions while building relationships with customers to identify financial needs and recommends banking solutions
ESSENTIAL DUTIES
The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. In addition, incumbent may be required to rotate between banking centers, as needed.
Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
Displays passion for serving others and consistently executes exceptional quality service
Performs routine bankteller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
Maintain and balance the cash drawer by accounting for cash assigned, received and disbursed
Actively contributes to help meet the banking center's goals, as well as individual referral goals
Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
Participates in job specific training and other various Bank training programs, as necessary
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
Performs other related duties as required and assigned
QUALIFICATIONS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High School Diploma or GED
Bachelor's degree in business, marketing or related field, preferred
An equivalent amount of experience in sales, marketing or operations may substitute the degree preference
(1) year of cash handling experience
(1) year of Banking Experience
Has the ability to learn and adapt to new information and technology platforms
Bilingual in English and Spanish, preferred
Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)
Qualifications
QUALIFICATIONS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High School Diploma or GED
Bachelor's degree in business, marketing or related field, preferred
An equivalent amount of experience in sales, marketing or operations may substitute the degree preference
(1) year of cash handling experience
(1) year of Banking Experience
Has the ability to learn and adapt to new information and technology platforms
Bilingual in English and Spanish, preferred
Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)
ORGANIZATION
This position reports to the Service Manager
This position does not oversee other positions
TRAINING REQUIREMENTS
All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
COMMUNITY INVOLVEMENT
Lone Star National Bank's Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve
LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management reserves the right to change this position description at any time according to business needs.
$24k-30k yearly est. 9d ago
Bilingual Teller Retail Banker
Woodforest 3.6
Bank teller job in San Benito, TX
Bilingual Teller Retail Banker -071352Description The Retail Banker I - Bilingual is responsible for the growth of consumer and business customer relationships, while delivering the Woodforest Experience to every customer, every day, every time. Key Responsibilities:· Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to the customer.
· Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives.
· Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.
· Embrace a technology driven customer experience.
· Ability to explain complex solutions in a simple to understand way.
· Demonstrate flexibility to perform all other duties as assigned.
Other Responsibilities:· Exhibit operational excellence through diligent adherence to policies and procedures.
· Practice branch security procedures and protect customer confidentiality and privacy.
· Perform branch servicing duties such as paying and receiving, cash and vault balancing, ordering cash, cards, reports, audits, control checks, maintaining and servicing automated teller machines, as well as cleaning work areas.
· Open and perform account maintenance on depository accounts and loans.
· Demonstrate ownership in the resolution of customer inquiries and/or concerns at the frontline or by appropriately engaging with internal resources.
Competencies Required:· Must be proactive when seeking business outside of the branch.
· Must be open to direct coaching and feedback.
· Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.
· Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.
· Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in a sales and service process.
· Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
· Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.
· Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.
Qualifications Minimum Qualifications/Experience:· 1 year of relevant and transferrable sales and/or customer service experience.
OR an equivalent amount of directly related college education or volunteer service.
· Previous instore banking experience is preferred, but not required.
· Must be positive and engaging.
· Must be fluent in English and Spanish.
Formal Education & Certification:· High School Diploma or equivalent required.
Work Status:· Full-time.
Supervisory Responsibility:· No.
Travel:· Little to no overnight travel expected.
Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:· Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
Job: Retail Banker I - Bilingual-N710512Primary Location: Texas-San Benito-TX - San Benito Walmart-0136Schedule: Full-time Work Locations: TX - San Benito Walmart-0136 1126 West Business 77 San Benito 78586Unposting Date: Ongoing
$28k-37k yearly est. Auto-Apply 5d ago
Universal Banker (Harlingen)
Primelending 4.4
Bank teller job in Harlingen, TX
Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!
The Universal Banker serves both the individuals and small businesses of our branch and community. This individual maintains an in-depth knowledge of products and available services and enjoys offering advice to clients to best suit their needs and assists with any and all service related interactions, including cash handling. The Universal Banker has a passion for meeting and building rapport with new people and a desire to provide the one-on-one attention our customers expect. Engages in conversations to better fulfill the needs of the clients and provides great follow-up in order to build and maintain relationships. The Universal Banker is a versatile, team-player on our retail branch team who is able to work with minimal direct supervision in order to perform the necessary duties to serve our client's needs while ensuring a positive customer experience.
High School diploma, general education degree (GED), or equivalent required; Bachelor's degree or some college a plus.
Two or more years of relevant customer sales or service or banking experience.
Previous Cash Handling experience a plus.
Must be able to maintain an in-depth knowledge of the Bank's products and services
Must demonstrate excellent verbal, written and interpersonal communication skills
Strong computer skills including proficiency with Microsoft Office suite of products (specifically Word, Excel and PowerPoint) and the ability to learn and utilize custom banking systems and applications in a rapidly changing business and technology environment.
Good analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Must be self-motivated with strong initiative, accountability, and attention to detail.
Ability to cooperate and work within a team and across the organization.
Practices excellent customer service which includes prompt acknowledgment of customers, friendly and courteous disposition, customer satisfaction on transaction requests, and consistently maintaining a professional and pleasant image and communications whether in-person, via phone, or via e-mail.
Establishes new client relationships through the new account process while uncovering potential multi-product opportunities through a customer-needs based approach.
Explain various account options and services based on uncovering the client's particular needs.
Maintain a conversational approach to uncover pertinent financial needs for relationship growth.
Maintains a proactive approach with customer follow-up.
Review and explain required account documentation with customer and complete customer onboarding process.
Maintains a thorough knowledge of the Bank's product suite.
Completes customer transactions which may include, but are not limited to: cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments, redeeming assorted savings bonds, performing cash advances, selling money orders, and adding stop payments to accounts.
Actively participates in huddles by engaging in discussions, assisting in leading huddles, or leading huddles, as assigned. Must also attend branch meetings and be available to work assigned hours.
Maintains a thorough knowledge of and adheres to all applicable policies, procedures, and regulatory practices.
Follow and excel at Bank's relationship management and customer service excellence programs.
Responsive to both internal and external clients on inquiries regarding bank products, services, and operations. Inquiries may be conducted in person, via the telephone or by mail.
Perform routine maintenance requests or fulfillment needs for clients.
Complete all assigned training requirements on time.
Actively participate in one-on-one coaching and feedback on performance for personal and career growth on a regular basis.
Other duties and responsibilities as required.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
$30k-37k yearly est. Auto-Apply 6d ago
Universal Banker (Harlingen)
Hilltop Holdings 4.7
Bank teller job in Harlingen, TX
Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!
The Universal Banker serves both the individuals and small businesses of our branch and community. This individual maintains an in-depth knowledge of products and available services and enjoys offering advice to clients to best suit their needs and assists with any and all service related interactions, including cash handling. The Universal Banker has a passion for meeting and building rapport with new people and a desire to provide the one-on-one attention our customers expect. Engages in conversations to better fulfill the needs of the clients and provides great follow-up in order to build and maintain relationships. The Universal Banker is a versatile, team-player on our retail branch team who is able to work with minimal direct supervision in order to perform the necessary duties to serve our client's needs while ensuring a positive customer experience.
High School diploma, general education degree (GED), or equivalent required; Bachelor's degree or some college a plus.
Two or more years of relevant customer sales or service or banking experience.
Previous Cash Handling experience a plus.
Must be able to maintain an in-depth knowledge of the Bank's products and services
Must demonstrate excellent verbal, written and interpersonal communication skills
Strong computer skills including proficiency with Microsoft Office suite of products (specifically Word, Excel and PowerPoint) and the ability to learn and utilize custom banking systems and applications in a rapidly changing business and technology environment.
Good analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Must be self-motivated with strong initiative, accountability, and attention to detail.
Ability to cooperate and work within a team and across the organization.
Practices excellent customer service which includes prompt acknowledgment of customers, friendly and courteous disposition, customer satisfaction on transaction requests, and consistently maintaining a professional and pleasant image and communications whether in-person, via phone, or via e-mail.
Establishes new client relationships through the new account process while uncovering potential multi-product opportunities through a customer-needs based approach.
Explain various account options and services based on uncovering the client's particular needs.
Maintain a conversational approach to uncover pertinent financial needs for relationship growth.
Maintains a proactive approach with customer follow-up.
Review and explain required account documentation with customer and complete customer onboarding process.
Maintains a thorough knowledge of the Bank's product suite.
Completes customer transactions which may include, but are not limited to: cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments, redeeming assorted savings bonds, performing cash advances, selling money orders, and adding stop payments to accounts.
Actively participates in huddles by engaging in discussions, assisting in leading huddles, or leading huddles, as assigned. Must also attend branch meetings and be available to work assigned hours.
Maintains a thorough knowledge of and adheres to all applicable policies, procedures, and regulatory practices.
Follow and excel at Bank's relationship management and customer service excellence programs.
Responsive to both internal and external clients on inquiries regarding bank products, services, and operations. Inquiries may be conducted in person, via the telephone or by mail.
Perform routine maintenance requests or fulfillment needs for clients.
Complete all assigned training requirements on time.
Actively participate in one-on-one coaching and feedback on performance for personal and career growth on a regular basis.
Other duties and responsibilities as required.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
$30k-40k yearly est. Auto-Apply 6d ago
Service Associate
Allstate Insurance Agency-Iosef O'Connor 4.6
Bank teller job in Mission, TX
Job DescriptionBenefits:
Company parties
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Are you looking for a career change????? This is a great opportunity to get your insurance license.
Can you assist customers?
We are a Allstate agency in Mission, Texas.
We are growing and we would like you to join our team!!!!
We are hiring non licensed agents and assist you to get your Property and Casualty insurance license.
Requirements:
- *** Must Be 18 Years or older ***
- Bilingual (English and Spanish)
- Willing to learn
- Polite to customers and co workers.
- Computer literate
- Able to work full time, Hours of operations M-F 9-6 Weekends off and major holidays.
$32k-37k yearly est. 23d ago
Service Associate (Part Time)
Freeway Insurance Services America 4.7
Bank teller job in Donna, TX
Pay Range: $10 -$11HR Monthly Bonus Opportunity Our Perks: * Comprehensive paid training with continuous on-going training and mentorship * Recognition culture * Comprehensive Benefits package including medical, dental, vision and life insurance * Retirement Plan: A 401K plan with a percentage of company-matched contributions
* Fitness: We reimburse up to $15 a month to an employee for maintaining a healthy lifestyle and attending the gym regularly.
* Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost
* Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance
What You Will Do:
As a Service Associate, you will be responsible for processing vehicle registration renewals and issuing temporary permits. Appointed by the Hidalgo County Tax Assessor-Collector, you will perform duties in full compliance with all relevant laws, regulations, ordinances, and court rulings in the jurisdictions where the company operates.
The Perfect Match:
* Bilingual in English and Spanish preferred
* Sales or customer service experience
* High School Diploma or GED
* Clean driving record
* No Criminal History
* Clear Scofflaw Financial responsibility
* Ability to type 40+ WPM
* 1-2 Years experience with Microsoft Word and Excel
* 1-2 Years cash register / Cash Handling experience
* Excellent follow-up and multi-tasking skills
* Ambitious professional, motivated by opportunity for advancement
* Excellent written and verbal communication skills
Bridgepoint Insurance & Permits
Freeway Insurance
CBU
$10-11 hourly 14d ago
Seasonal Merchandising Service Associate - Weekends Preferred
Lowe's Home Centers 4.6
Bank teller job in McAllen, TX
Key Responsibilities
Customer Service
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe's specifications
Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)
Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders
Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes:
Understands customers' needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
Demonstrates sincere appreciation to customers
Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
In-stock
Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes
Identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective
Verifies buyback items and ensures they are pulled, prepped, and ready for shipping
Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details
Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels
Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store
Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales
Works with store leadership to stage clearance and damaged merchandise for quick sale
Sorts products in bins, drawers and boxes to ensure that they are in the proper location
Merchandise to plantogram, price, color block and place plants as they arrive
Fill plant racks onto plant tables per plantogram to grand opening ready standards
Clean and Safe Stores
Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasks
Ensures all reset displays are safe and in working order and repaired/replaced as needed
Repairs/seals damaged packaging and boxes including peg-hook items
Removes all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactor
Replaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.)
Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated
Audit and update pricing labels inside and outside the store to ensure accuracy
Follow state-specific guidelines on price changes (Pricing Policy SF-06)
Required Qualifications
High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
Preferred Qualifications
6 Months of Lowe's sales floor experience
6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays
3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
$25k-29k yearly est. Auto-Apply 12d ago
Regional Banker/Teller McAllen South Jackson
PNC 4.1
Bank teller job in McAllen, TX
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Regional Banker/Teller, you will engage in proactive sales and customer service activities including teller transactions, selling bank products, and developing referral opportunities. You will be part of the Regional Resource Team. This position, within PNC's Retail Branch Banking Network, is based in McAllen South Jackson, TX to support multiple branches in PNC's Upper Valley Retail Market.
Bilingual Spanish Preferred
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
+ Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
+ Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
+ Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
+ Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
+ To learn more about this and other opportunities on our team Watch this video (***************************************************************************************************** .
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
**Competencies**
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$22k-28k yearly est. 55d ago
Vault Teller
Navy Army Federal Credit Union 3.9
Bank teller job in Pharr, TX
Ensure branch has adequate cash for operations. Supervises and provides technical assistance to all Teller staff. Able to problem solve and trouble shoot issues as they arise. Maintain knowledge of credit union's products and services for referrals. Responsible for the daily operations of the ATM/s assigned to location.
ESSENTIAL JOB FUNCTIONS
* Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional, and timely manner, ensuring prompt, accurate and efficient member service and/or transactions.
* Answers member and staff questions, solves problems, and assists with complex transactions and sensitive member issues. Explains policies and procedures to members.
* Assumes responsibility for ensuring and performing efficient, effective, and professional front line operations. Assists with assignment and distribution of workflow.
* Supports and encourages employees to actively cross sell Credit Union products and services.
* Maintains an up-to-date and comprehensive knowledge on all Credit Union products and services that are handled or promoted such as electronic services, debit and credit cards, money orders, and safe deposit boxes.
* Fostering a teamwork attitude to ensure all credit union goals and objectives are achieved.
* Ensures that personnel are well trained, effective, and optimally utilized. Provides instruction regarding policy, procedure, and service and product offerings. Will assist in training and developing employees.
* Makes judgments for staff (within limits of authority) pertaining to cashing and/or accepting checks or drafts.
* Investigates staff out of balance conditions and institutes corrective procedures. Assists in finding balancing errors. Ensures that staff and vault balance at the end of each day and that all monies are secured in accordance with established procedures.
* Scan daily work and perform such other functions that might be needed from time to time and assist others to complete tasks and work assignments.
* Reconcile branch reports and GL accounts as required.
* Performs procedures for opening and closing of operations, including vault, alarm, and door duties.
* Notify manager of surveillance system, ATM, alarm systems, drive thru and branch equipment malfunctions, dispatch service as necessary.
* Adheres to dual control processes and audits cash drawers as required.
* Adherence to security, internal control procedures, policies, mandatory training, compliance, product, and credit union training.
* Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures.
* Demonstrates an understanding of and follow the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), AntiMoney Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions.
* Responsible for completing BSA/AML compliance training annually.
* All other duties assigned.
RELATIONSHIPS AND CONTACTS
Supervise Approximately: Up to 20
Reports To: Branch Manager
Contacts: Frequent contact with employees, members and vendors face to face and on the phone. Considerable tact and diplomacy are necessary to deal with difficult member issues. Teller Manager where applicable.
$27k-30k yearly est. 10d ago
Teller/Banker (Brownsville)
Security Service Federal Credit Union 4.6
Bank teller job in Brownsville, TX
As a Teller/Banker, you will often deliver the very first impression of the credit union to our members (credit union lingo for customers). You will become an expert and champion of Security Service products and services to help our members reach their financial goals. You will build and nurture long-lasting relationships by promoting our checking and savings accounts, loans, credit cards, and insurance services, to name a few. You will only offer products and services that meet our member's needs and contribute to their financial success. You will be a team player and support the credit union in becoming America's Best by meeting sales goals, proactively identifying cross-sell opportunities, and educating members on digital services available to them. You will provide "universal" service and will be cross-trained in both teller and banker functions to better serve our members. This means additional learning and growth opportunities for you!
Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.
$36k-41k yearly est. 3d ago
Universal Teller I (Part Time)
IBOC
Bank teller job in McAllen, TX
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Part time
Department:
705 Teller Operations
Job Summary:
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bankteller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs.
:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient and friendly customer service
Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Participate in product and service initiatives for bank growth
Attend company meetings
Process foreign currency transactions
Follow proper procedures to minimize errors and reduce losses
Assist in solving issues that pertain to customer transactions
Answer all banking related inquiries
Operate and maintain all necessary teller equipment
Assist with branch procedures under dual control requirements including the branch opening/ closing
Assist on-the-job training for their branch and other branches
Flexibility to report to work and assist other branches
Perform the duties of the sales functions
Perform other duties as assigned
SKILLS
Good oral and written communication (Bilingual preferred for border markets).
10 Key
Focus on Quality/ Accuracy
Teamwork
Sensitivity to Guidelines
Focus on Sales/ Results
Service Oriented
Learning Strategies
Mathematics
Critical Thinking
Problem solver
Judgement and sound decision-making abilities
EDUCATION & EXPERIENCE
High school graduate or GED equivalent
1 to 6 months cash handling preferred
1 + years of experience interacting with people preferred
$25k-32k yearly est. Auto-Apply 60d+ ago
Teller Sharyland
PNC Financial Services Group, Inc. 4.4
Bank teller job in Mission, TX
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Teller Full Time, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on innovative technology and develop banking product referral opportunities through strong customer relationship skills. This position, within PNC's Retail Branch Banking Network, is based in Mission Texas at the Sharyland branch.
Bilingual Spanish Preferred
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$29k-34k yearly est. 24d ago
Teller I
Lone Star National Bank 3.2
Bank teller job in McAllen, TX
The Teller I is an enthusiastic, highly motivated self-starter with a strong work ethic who delivers exceptional quality customer service with a positive attitude. The Teller I accurately & efficiently process transactions while building relationships with customers to identify financial needs and recommends banking solutions
ESSENTIAL DUTIES
The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. In addition, incumbent may be required to rotate between banking centers, as needed
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Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
Displays passion for serving others and consistently executes exceptional quality service
Performs routine bankteller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
Maintain and balance the cash drawer by accounting for cash assigned, received and disbursed
Actively contributes to help meet the banking center's goals, as well as individual referral goals
Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
Participates in job specific training and other various Bank training programs, as necessary
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
Performs other related duties as required and assigned
Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High School Diploma or GED
Bachelor's degree in business, marketing or related field, preferred
An equivalent amount of experience in sales, marketing or operations may substitute the degree preference
(1) year of cash handling experience
(1) year of Banking Experience
Has the ability to learn and adapt to new information and technology platforms
Bilingual in English and Spanish, required
Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)
ORGANIZATION
This position reports to the Service Manager
This position does not oversee other positions
TRAINING REQUIREMENTS
All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
COMMUNITY INVOLVEMENT
Lone Star National Bank's Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.
LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management reserves the right to change this position description at any time according to business needs.
The average bank teller in Weslaco, TX earns between $21,000 and $34,000 annually. This compares to the national average bank teller range of $26,000 to $38,000.