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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Santa Clarita, CA | $37,109 | $17.84 |
| 2 | Rochester, NY | $35,532 | $17.08 |
| 3 | Chicago, IL | $35,193 | $16.92 |
| 4 | Harlingen, TX | $32,226 | $15.49 |
| 5 | Sarasota, FL | $30,815 | $14.81 |
| 6 | Montezuma, GA | $30,718 | $14.77 |
| 7 | Bradley, OK | $28,432 | $13.67 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $102,266 | $49 | - |
| 2 | Customer Account Executive | $68,363 | $33 | - |
| 3 | Customer Care Consultant | $59,945 | $29 | - |
| 4 | Retention Representative | $53,429 | $26 | - |
| 5 | Telephone Representative | $49,164 | $24 | - |
| 6 | Account Executive/Customer Service | $48,468 | $23 | - |
| 7 | Customer Solutions Specialist | $46,983 | $23 | - |
| 8 | Technical Service Representative | $46,933 | $23 | - |
| 9 | Bilingual Sales Representative | $46,069 | $22 | - |
| 10 | Customer Service Senior Associate | $45,568 | $22 | - |