How to hire a billing and quality technician

How to hire a billing and quality technician, step by step

Here's a step-by-step billing and quality technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a billing and quality technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new billing and quality technician
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The billing and quality technician hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a billing and quality technician to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a billing and quality technician that fits the bill.

   Here's a comparison of billing and quality technician salaries for various roles:

   Type of Billing And Quality Technician	Description	Hourly rate
   Billing And Quality Technician	Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.	$14-21
   Rater	The duties of a rater depend on one's line of work or industry of employment. Typically, it is their responsibility to rate products, services, or systems according to criteria or a set of standards, ensuring quality and compliance to regulations... Show more	$11-30
   Customer Service And Billing	A customer service and billing worker primarily assists customers when it comes to billing matters. They answer calls or correspondence from customers to identify their needs, respond to inquiries, discuss product or service specifications, manage billing arrangements, provide price quotes, and offer other services... Show more	$12-19

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Medical Billing
   • Customer Service
   • Medicaid
   • Appeals
   • Patient Accounts
   • Submit Claims
   • Insurance Claims
   • CPT
   • Hippa
   • Billing Issues
   • Patient Billing
   • Customer Inquiries
   • Billing System

   Check all skills

   Responsibilities:

   • Manage and evaluate encounter data and ensure compliance with ICD-9 coding.
   • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
   • Create and submit claims and appeals for the billing department.
   • Comply with all HIPPA rules and regulations.
   • Maintain all lab billing records, patient demographics and enter Medi-Cal claims.
   • Process and correct high volume claims for outpatient hospital Medi-cal services via DSG.

   More billing and quality technician duties

3. Make a budget

   Including a salary range in your billing and quality technician job description is one of the best ways to attract top talent. A billing and quality technician can vary based on:

   • Location. For example, billing and quality technicians' average salary in new mexico is 38% less than in district of columbia.
   • Seniority. Entry-level billing and quality technicians 31% less than senior-level billing and quality technicians.
   • Certifications. A billing and quality technician with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a billing and quality technician's salary.

   Average billing and quality technician salary

   $37,978yearly

   $18.26 hourly rate

   ---

   Entry-level billing and quality technician salary

   $31,000 yearly salary

   Updated December 16, 2025

   Average billing and quality technician salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New Jersey	$44,882	$22
   2	Minnesota	$41,001	$20
   3	California	$40,299	$19
   4	Illinois	$38,059	$18
   5	Kansas	$37,051	$18
   6	Ohio	$36,825	$18
   7	Michigan	$36,664	$18
   8	North Carolina	$35,430	$17
   9	Pennsylvania	$34,712	$17
   10	New Hampshire	$31,255	$15

   Average billing and quality technician salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Rutgers University	$40,862	$19.65	2
   2	CliftonLarsonAllen	$40,409	$19.43	4
   3	HealthPartners	$39,516	$19.00	2
   4	FirstEnergy	$39,516	$19.00
   5	Indian Health Service	$38,493	$18.51	3
   6	Robert Half	$37,294	$17.93	102
   7	Randstad North America, Inc.	$35,697	$17.16	7

4. Writing a billing and quality technician job description

   A job description for a billing and quality technician role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a billing and quality technician job description:

   Billing and quality technician job description example

   Rutgers, The State University of New Jersey is seeking a Billing Technician for the Office of COO within the Rutgers School Dental Medicine ( RSDM ). Under general supervision of the Manager of Billing & Collections, the Billing Technician carries out a variety of services related to the submission of patient insurance in an assigned section of RSDM .
   Among the key duties of this position are the following:
   Performs dental insurance billing activities and other related insurance billing functions. Performs patient third party billing for Medicaid/Medicaid HMO , Medicare and electronic claims submission. Prepares and submits Medicaid/Medicaid HMO and other third-party payor pre-authorization. Identifies x-rays and other information required for pre-authorization and attaches to the claim to be submitted electronically. Scans all pre-authorization approvals, denials, appeals etc. into the patient's record. Informs student doctors when pre-authorization approvals or denials are received; enters pre-authorization numbers in AxiUm for treatment that has been approved and assists the students in the submission of appeals of denied pre-authorization. Keeps abreast of all Medicaid, Medicare and third-party billing procedures and advises doctors, students, of such changes.
   
   Minimum Education and Experience
   
   Three (3) years of prior general office billing experience in a dental office setting, two (2) years of which shall have been included billing and medical insurance activities. Experience in accessing and retrieving information from a computer database.
   
   Required Knowledge, Skills, and Abilities
   
   Proficient in dental software systems.
   
   Overview
   
   New Jersey's academic health center, Rutgers Biomedical and Health Sciences ( RBHS ) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and six centers and institutes that focus on cancer treatment and research, neuroscience, clinical and translational research, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
   
   Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
   
   Our clinical and academic facilities are located throughout the state including New Brunswick, Piscataway, Newark, Scotch Plains, Somerset, Blackwood, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, University Hospital in Newark, and other affiliates.
   
   Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
   
   Rutgers RBHS is an anchor institution that boasts locations in Newark, New Jersey, a city of promise.

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5. Post your job

   To find the right billing and quality technician for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with billing and quality technicians they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit billing and quality technicians who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your billing and quality technician job on Zippia to find and recruit billing and quality technician candidates who meet your exact specifications.
   • Use field-specific websites such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
   • Post a job on free websites.

6. Interview candidates

   Recruiting billing and quality technicians requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new billing and quality technician

   Once you've decided on a perfect billing and quality technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new billing and quality technician. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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