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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Quincy, MA | $46,279 | $22.25 |
| 2 | Eagan, MN | $40,898 | $19.66 |
| 3 | Durham, NC | $38,382 | $18.45 |
| 4 | Phoenix, AZ | $37,071 | $17.82 |
| 5 | Detroit, MI | $37,050 | $17.81 |
| 6 | Fargo, ND | $36,750 | $17.67 |
| 7 | Omaha, NE | $36,384 | $17.49 |
| 8 | Council Bluffs, IA | $36,353 | $17.48 |
| 9 | Kansas City, MO | $36,333 | $17.47 |
| 10 | Columbia, SC | $35,813 | $17.22 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $107,369 | $52 | - |
| 2 | Loan Services Representative | $70,081 | $34 | - |
| 3 | Customer Relationship Specialist | $68,071 | $33 | - |
| 4 | Service Consultant | $67,948 | $33 | - |
| 5 | Service Officer | $66,385 | $32 | - |
| 6 | Telesales Representative | $66,129 | $32 | - |
| 7 | Customer Service Senior Associate | $65,644 | $32 | - |
| 8 | Customer Service Executive | $62,483 | $30 | - |
| 9 | Service Specialist | $54,810 | $26 | - |
| 10 | Account Management Representative | $53,859 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | CFA Institute | $58,028 | $28 | 4 |
| 2 | The Board of Pensions of the Presbyterian Church | $40,399 | $19 | - |
| 3 | Federation of State Medical Boards | $40,112 | $19 | - |
| 4 | FTE | $38,588 | $19 | - |
| 5 | ISSI | $36,113 | $17 | - |
| 6 | Accident Fund Insurance | $35,694 | $17 | - |
| 7 | Aetna | $35,254 | $17 | - |
| 8 | FTBA | $35,183 | $17 | - |
| 9 | Qsource | $34,959 | $17 | - |
| 10 | CareFirst BlueCross BlueShield | $34,912 | $17 | 3 |
| 11 | Center for Medicare Advocacy | $34,508 | $17 | - |
| 12 | Release | $33,995 | $16 | - |
| 13 | National Student Clearinghouse | $26,781 | $13 | - |