Service Professional
Bluestone Lane job in New York, NY
Summary/Objective The Server smiles and sets the tone for locals entering the café. The server is responsible for providing an exceptional experience for locals through anticipation of needs while maintaining friendly, engaging and individualized attention to locals. The Server provides information and educates locals about the premium nature of Bluestone Lane menu items. The Server's primary role is to maximize sales while following the Steps of Service. The role fulfils other duties as required such as finalizing food items and using the point of sale system.
Positioning: The Server is positioned on the café floor so that they are accessible and within eyes reach of our local
Essential Functions/Responsibilities:
Ownership:
? Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions
? Contributes positively to the team environment, working cohesively with one another to deliver exceptional experiences to locals
? Attends to locals in a manner consistent with the Bluestone Lane Steps of Service
? Maintains professional composure and local engagement during periods of high-volume ? Maintains an organized and hygienic working environment, cleans routinely and proactively restocks items in store
? Performs well under pressure and maintains efficient, friendly and engaging local experience ? Follows Bluestone Lane operating procedures and processes, including completing transactions accurately and following safety and security measures
Spend through Service:
? Service tables with focus on upselling food & beverage. Keen eye to refill beverage at right time ? Deep understanding of the menu in order to educate and excite local
? Work closely with back of house teammates to ensure accurate & efficient order placement to achieve food placement within 10 minutes of ordering
? Achieve BL operational criteria of $30 per customer with a 30-minute stay through checking in, upselling & focused service
Server - Cafes 7.2019 Page 1 of 2
happiness ambassador - fair go - ride the wave - mateship
Human Connection:
? Local focused, interacting and servicing locals with all needs - name, face & order every time ? Clear tables in a timely manner, checking in with locals a minimum of 5 times during their stay ? Build relationships and human connection through personalization and conversation
Premium Broad Product:
? Deep understanding of menu and ingredients in order to educate, engage and excite local using Aussie Hospitality
? Ensure product is plated to perfection
? Speed of service - provide quality product with speed and accuracy
Beautiful Spaces:
? Resets and follows Bluestone Lane table presentation standards in a timely manner
? Ensures floor & workspace are always clean and fully functioning
? Always maintains grooming guidelines
Measures of Success:
? Steps of Service followed consistently
? Achieve operational goals of minimum check of $30 per person, average table turn of 30 minutes ? Good communication & working environment with Teammates - working together to service local efficiently and effectively
? Beautifully presented food
? Knows locals' name & order - provides genuine escape by delivering great service
Skills, Knowledge & Experience:
? You have 1+ years' experience as a server or in sales
? You have a minimum one-year experience in a customer service/food industry environment and a passion to provide exceptional customer experience
? You are DOH accredited or Safeserve Certified preferred
? You have a passion for providing great service & making others happy
? You have strong interpersonal and communication skills with an ability to build relationships ? You are a team player and have proven experience working on a team to achieve great performance ? You can work in a high stress, fast paced work environment
? You can stand for extended periods and lift to 40lbs
Work Environment: This position operates within a cafe environment, working in close proximity to team members. The position requires walking and standing during the entire shift. It also requires the continuous ability to reach, bend, lift, carry, stoop and wipe. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description
11.25 plus tips
Cafe Service Professional
Bluestone Lane job in Paramus, NJ
The Service Professional is responsible for setting the tone in the café by providing an exceptional hospitality experience and following Bluestone Lane's Steps of Service at all times. They are responsible for educating guests about the premium nature of Bluestone Lane menu items, anticipating guests' needs, and maintaining friendly, engaging, and individualized service. They play a variety of roles throughout the day in the cafe: host, server, and barista. They promote the values, culture & purpose of Bluestone Lane based on our Key Success Factors: Human Connection, Premium Broad Product, Spend Through Service, and Beautiful Spaces.
Essential Functions:
Human Connection:
* Welcomes the guest with a smile & explains the Bluestone Lane dining experience
* Builds strong connection with guests and makes them feel appreciated by learning names and creating a personal connection with them to build repeat business and create a daily escape
* Guides guests on how to download & order from the app, can upsell & excite about rewards & loyalty
* Contributes positively to the team environment, working cohesively with one another to deliver exceptional experiences to guests
Premium Broad Product:
* Deep understanding of the menu in order to educate and excite guest about food & beverage options
* Holds highest standards of coffee/beverage quality and processes as gatekeeper for café
Spend through Service:
* Service tables with focus on upselling food & beverage. Keen eye to refill beverage at right time
* Work closely with back of house teammates to ensure accurate & efficient order placement to achieve food placement within 12 minutes of ordering
* Provides quality product with speed and accuracy
Beautiful Spaces:
* Participates in daily, weekly and monthly cleaning practices
* Maintains an organized and clean working environment
* Ensures coffee bar equipment and tools are always clean and fully functioning
* Completes store opening and closing procedures accurately and efficiently
* Always maintains grooming & uniform guidelines
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Skills, Knowledge & Experience:
* 2+ years experience working in a full-service restaurant
* Have a passion for providing great service & making others happy
* A team player and enjoys working on a team to achieve great performance
* Ability to work in a high demand, fast paced environment
* Ability to stand for extended periods and lift up to 40lbs
* DOH Accreditation and/or ServSafe Certified a plus
Working Environment:
This position operates in a kitchen environment with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. The position occasionally requires the team member to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Authorization Requirements:
* Able to work in the US
Salary Description
11.25/hour plus tips
Compliance Administrator
New York, NY job
Job Description
Sweet Group LLC is seeking a New York City-based Compliance Administrator. The Compliance Administrator will support document management and invoicing for our active projects. This individual will report directly to the Vice President but will work directly with accounting and finance, diversity compliance, project teams and other staff members as appropriate. The ideal candidate will demonstrate attention to detail in maintaining accurate project documentation. This role requires an individual with strong organizational and communication skills.
This is a full-time, in-person position in our New York City Office located in lower Manahattan.
Essential Duties and Responsibilities:
Organize, file, and maintain program documentation.
Ensure program documents are complete, accurate, and up to date.
Scan and digitize physical documents into a secure electronic system as needed.
Assist in the preparation of invoices and supporting documentation for invoices.
Maintain constant communication with subcontractors to obtain complete and compliant invoices promptly.
Maintain a filing system and ensure accessibility of any required project documents and invoice materials.
Follow up to ensure that document changes, updates, or revisions are approved, properly tracked and distributed.
Communicate with the team to request missing documents or clarification when necessary.
Maintain and update project databases, including data entry and uploads related to program documentation.
Generate and distribute progress reports and updates as required.
Support with additional document-related tasks as needed.
Knowledge and Skills Required:
Two (2) years of experience as a project coordinator, administrative assistant, or similar role in the construction industry or a related industry.
Familiarity with SharePoint, Quickbase, and similar systems.
Excellent communication and interpersonal skills.
Strong verbal and written communication skills.
Knowledge of construction processes, terminology, and documentation is preferred.
Ability to work independently and as part of a team.
Physical Demands:
Use of manual dexterity, tactile, visual, and audio acuity.
Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
Occasional lifting (up to 15 pounds), bending, pulling, and carrying.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits:
Safe Harbor 401(k) Plan
Health insurance
Dental insurance
Vision insurance
Company-paid disability and life insurance
Voluntary life insurance
Paid sick time
Paid time off
Sweet Group of New York LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability status, protected veteran status, or any other federal, state, or local protected class.
Sweet Group of New York LLC strongly encourages New York City Housing Authority residents to submit their resume and cover letter for consideration for this job opportunity.
Cafe Service Professional
Bluestone Lane job in New York, NY
Summary/Objective: The Service Professional is responsible for setting the tone in the café by providing an exceptional hospitality experience and following Bluestone Lane's Steps of Service at all times. They are responsible for educating guests about the premium nature of Bluestone Lane menu items, anticipating guests' needs, and maintaining friendly, engaging, and individualized service. They play a variety of roles throughout the day in the cafe: host, server, and barista. They promote the values, culture & purpose of Bluestone Lane based on our Key Success Factors: Human Connection, Premium Broad Product, Spend Through Service, and Beautiful Spaces.
Essential Functions:
Human Connection:
* Welcomes the guest with a smile & explains the Bluestone Lane dining experience
* Builds strong connection with guests and makes them feel appreciated by learning names and creating a personal connection with them to build repeat business and create a daily escape
* Guides guests on how to download & order from the app, can upsell & excite about rewards & loyalty
* Contributes positively to the team environment, working cohesively with one another to deliver exceptional experiences to guests
Premium Broad Product:
* Deep understanding of the menu in order to educate and excite guest about food & beverage options
* Holds highest standards of coffee/beverage quality and processes as gatekeeper for café
Spend through Service:
* Service tables with focus on upselling food & beverage. Keen eye to refill beverage at right time
* Work closely with back of house teammates to ensure accurate & efficient order placement to achieve food placement within 12 minutes of ordering
* Provides quality product with speed and accuracy
Beautiful Spaces:
* Participates in daily, weekly and monthly cleaning practices
* Maintains an organized and clean working environment
* Ensures coffee bar equipment and tools are always clean and fully functioning
* Completes store opening and closing procedures accurately and efficiently
* Always maintains grooming & uniform guidelines
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Skills, Knowledge & Experience:
* 2+ years experience working in a full-service restaurant
* Have a passion for providing great service & making others happy
* A team player and enjoys working on a team to achieve great performance
* Ability to work in a high demand, fast paced environment
* Ability to stand for extended periods and lift up to 40lbs
* DOH Accreditation and/or ServSafe Certified a plus
Working Environment:
This position operates in a kitchen environment with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. The position occasionally requires the team member to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Authorization Requirements:
* Able to work in the US
Dishwasher
Bluestone Lane job in New York, NY
Summary/Objective The Kitchen Porter is responsible for undertaking a range of kitchen duties in an efficient and effective manner. This includes performing simple manual work in maintaining a clean and orderly kitchen. Positioning: The Porter is typically positioned in the back of the cafe performing essential duties. In downtime the Porter moves to the front of house to assist in clearing dishes from server stations.
Essential Functions/Responsibilities:
Ownership:
? Contributes positively to the team environment, working cohesively with the team to deliver exceptional experiences to locals.
? Washes pots, pans, cutlery, crockery, glasses, and traps; maintains neat appearance of working areas and cleaning equipment storage areas.
? Ensures store is prepped with tools needed to operate effectively and cleaning station is ready for table turns.
Spend through Service:
? Work closely with front of house teammates to ensure efficient bussing of tables to quickly turn tables. ? Fast, efficient and thorough cleaning of all cooking and eating tools so tables can be turned, and kitchen can meet ticket times.
Human Connection:
? Build relationships and work cohesively with the back of house & front of house teams to ensure a seamless experience for locals.
? Communicate effectively across all levels in café to ensure responsibilities can be executed to standard.
Premium Broad Product:
? Follows all procedures and meets food hygiene regulations.
? Receiving and unpacking all kitchen & food deliveries.
Beautiful Spaces:
? Sweeps and mops kitchen floors.
? Cleans garbage cans and waste barrels.
? Washes worktables, walls and refrigerators.
? Operates dishwashing machine according to standard operating procedure.
Porter Cafes 11.2019 Page 1 of 2 happiness ambassador - fair go - ride the wave - mateship
? Performs general cleaning duties, such as sweeping and mopping floors, vacuuming, tidying up stations, emptying bins, checking and cleaning bathrooms.
? Always maintains grooming & uniform guidelines.
Measures of Success:
? Good communication & working environment with Teammates - working together to service local efficiently and effectively.
? Maintain effective and efficient cleaning process in place for responsible areas.
? Achieve operational goals of minimum check of $30 per person, average table turn of 30 minutes.
Skills, Knowledge & Experience:
? Minimum of one-year porter experience in a high-volume cafe environment preferred.
? DOH accreditation or Safe Serve Certified recommended.
? Attention to detail.
? A team player and have proven experience working on a team to achieve great performance. ? Can work in a high stress, fast paced work environment.
? Can stand for extended periods and lift up to 50lbs.
Work Environment: This position operates in a kitchen environment with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. The position occasionally requires the team member to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description
17.00
Culinary Lead
Bluestone Lane Ny LLC job in Paramus, NJ
Description:
The Lead Cook oversees the rhythm, expo and quality of the premium broad product that leaves the kitchen. The Lead Cook is responsible for kitchen functions, including but not limited to food purchasing, receiving, preparation and maintenance of quality standards, safety, sanitation & cleanliness. This role ensures that food served always meets or exceeds Bluestone Lane Café Key Success Factor of Premium Broad Product and achieves ticket times of 10 minutes. The Lead Cook is also responsible for setting the expectations for all kitchen team members to work cohesively to maximize productivity.
Positioning: The Lead Cook is positioned in the kitchen performing essential role duties, as well as in the prep/storage area (where applicable) completing admin or other tasks.
Essential Functions/Responsibilities:
Ownership:
? Expo product from kitchen to table ensuring proper presentation and premium broad product ? Manages the preparation, cooking and assembly of all food products.
? Upholds the commitment to prep, cook and serve standard Bluestone Lane recipes.
? Contributes positively to the team environment, working cohesively with the team to deliver exceptional experiences to locals.
? Understands and consistently complies with standard portion sizes, cooking methods, quality standards and kitchen processes and procedures.
Spend through Service:
? Work closely with front of house teammates to ensure accurate & efficient food orders to achieve food placement within 10 minutes of ordering.
? Preps ingredients accordingly to prepare for peak trade and deliver 10-minute ticket times.
Human Connection:
? Build relationships and work cohesively with the back of house & front of house teams to ensure a seamless experience for locals.
? Communicates effectively with back of house and front of house teammates in order to understand and increase local satisfaction.
Lead Cook Cafes 11.2019 Page 1 of 2 happiness ambassador - fair go - ride the wave - mateship
Premium Broad Product:
? Manages food production to coordinate with meal serving hours so that excellence, quality, temperature and appearance of food are preserved.
? Uses standard Bluestone Lane recipes for preparation and portioning of all products.
? Stores food properly and safely, marking the date and item.
Beautiful Spaces:
? Maintains a clean and hygienic workstation area including but not limited to; tables, shelves, walls, grills, broilers, fryers, ovens, cooktops and refrigeration equipment.
? Manages the ordering for all supplies for the kitchen.
? Closes the kitchen properly and follows closing procedure for kitchen stations.
? Oversee sanitation and hygiene in the kitchen.
? Resolves equipment and food quality problems or product shortages in a timely manner, escalating to the General Manager & Market Kitchen Manager as required.
? Always maintains grooming & uniform guidelines.
Measures of Success:
? Leads by example communicating effectively with Teammates - working together to service local efficiently and effectively.
? Consistently deliver Key Success Factor Premium Broad Product
? Achieve operational goals of 10-minute ticket times
? DOH and food safety compliance
Skills, Knowledge & Experience:
? Minimum two years' prep/line cook experience, preferably in a high-volume cafe environment. ? Minimum one years' supervisory experience in a kitchen environment.
? DOH accreditation or Safe Serve Certified.
? Strong interpersonal, leadership and English verbal communication skills.
? Demonstrated ability to lead, communicate and train team members.
? Well-organized and detail oriented.
? A team player and have proven experience working on a team to achieve great performance. ? Can work in a high stress, fast paced work environment.
? Can stand for extended periods and lift up to 50lbs.
Work Environment: This position operates in a kitchen environment with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. The position occasionally requires the team member to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements:
Cafe Service Professional
Bluestone Lane job in New York, NY
OPEN HOUSE THURSDAY AUGUST 21ST 11AM-4PM 62 Chelsea Piers Pier 62, New York, NY 10011 Summary/Objective: The Service Professional is responsible for setting the tone in the café by providing an exceptional hospitality experience and following Bluestone Lane's Steps of Service at all times. They are responsible for educating guests about the premium nature of Bluestone Lane menu items, anticipating guests' needs, and maintaining friendly, engaging, and individualized service. They play a variety of roles throughout the day in the cafe: host, server, and barista. They promote the values, culture & purpose of Bluestone Lane based on our Key Success Factors: Human Connection, Premium Broad Product, Spend Through Service, and Beautiful Spaces.
Essential Functions:
Human Connection:
Welcomes the guest with a smile & explains the Bluestone Lane dining experience
Builds strong connection with guests and makes them feel appreciated by learning names and creating a personal connection with them to build repeat business and create a daily escape
Guides guests on how to download & order from the app, can upsell & excite about rewards & loyalty
Contributes positively to the team environment, working cohesively with one another to deliver exceptional experiences to guests
Premium Broad Product:
Deep understanding of the menu in order to educate and excite guest about food & beverage options
Holds highest standards of coffee/beverage quality and processes as gatekeeper for café
Spend through Service:
Service tables with focus on upselling food & beverage. Keen eye to refill beverage at right time
Work closely with back of house teammates to ensure accurate & efficient order placement to achieve food placement within 12 minutes of ordering
Provides quality product with speed and accuracy
Beautiful Spaces:
Participates in daily, weekly and monthly cleaning practices
Maintains an organized and clean working environment
Ensures coffee bar equipment and tools are always clean and fully functioning
Completes store opening and closing procedures accurately and efficiently
Always maintains grooming & uniform guidelines
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Skills, Knowledge & Experience:
2+ years experience working in a full-service restaurant
Have a passion for providing great service & making others happy
A team player and enjoys working on a team to achieve great performance
Ability to work in a high demand, fast paced environment
Ability to stand for extended periods and lift up to 40lbs
DOH Accreditation and/or ServSafe Certified a plus
Working Environment:
This position operates in a kitchen environment with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. The position occasionally requires the team member to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Authorization Requirements:
Able to work in the US
Salary Description
11.25/hour plus tips
Team Captain (Coffee Shop)
Bluestone Lane job in Jersey City, NJ
Summary/Objective The Team Captain, in close partnership with the General Manager (GM) and Area General Manager, is responsible for the local experience in the coffee shop, as well as maintaining a cohesive, efficient and positive store environment. The Team Captain ensures that teammates are in the right place, doing the right things at the right time, to provide the local with a genuine daily escape. Assisting the GM in building a cohesive, efficient and stable team, the Team Captain acts as manager on duty in the absence of the GM. With keen awareness of the store's financial performance the Team Captain drives the efficiency and recognition in the store to maximize and meet sales targets & average customer spend. The Team Captain understands & role models the Steps of Service, trains and directs the team to perform consistently.
Positioning: The Team Captain is typically positioned behind the bar working alongside the team, frequently working on the POS station whilst overseeing the coffee shop as a whole, to ensure locals are receiving excellent & fast service, and that the store is clean.
Essential Functions/Responsibilities:
Ownership:
? Keen eye for detail and eyes over the store, the Team Captain sees locals needs, benches that need to be cleaned, a wobbly table, plates needed for clearing, etc and directs the team to act accordingly. ? In a busy environment, the Team Captain is all hands on deck and pitches in.
? Keeps the team motivated, engaged & busy during busy & down time; delegates to ensure all locals are serviced, all tasks are completed.
? Supports the GM or Area GM in achieving the efficient scheduling of all line team members while on shift, i.e. proactively sending people home early if the store is quiet
? Leads by example and reflects the company's competencies & behaviors at all times.
? Responsible for overseeing waste management & inventory within their coffee shop.
? Provides feedback to GM or Area GM in their absence, at end of day, so adjustments can be made going forward: i.e. staffing opportunities, product needs/waste, customer requests or issues.
? Assists in onboarding and development of new team members. Has clear understanding of what good looks like in store.
? Working closely with the GM or Area GM ensure teammates are performing to expectations at all times, work together to create action plan to address performance needs.
Speed:
? Drives sales in the coffee shop, ensuring aces in places and constantly upselling.
? Is a peer, coach and mentor. Develops teams to continuously improve performance & reach goals.
Team Captain - Coffee Shops September 2019
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? Provides regular feedback on team performance to GM or Area GM.
Quality Product:
? Helps to develop a cohesive team and encourages the vision and culture of Bluestone Lane and work together towards achieving the common goals across the store.
? Assists as needed in ordering appropriate stock levels.
? Reports any issues with suppliers in a timely manner to the GM or Area GM.
? Follows implemented systems, to avoid wastage of food and beverage product.
? Ensures proper measures are in place to achieve the correct handling of food and beverage product to retain its freshness and quality.
? Maintains accurate product knowledge and ensures all team members follow specifications especially adhering to portion control in line with appropriate costing for a dish or beverage to avoid wastage of food and beverage product.
Recognition:
* First point of contact for locals and displays Aussie optimism and energy.
* Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions.
* Sets tone in store - brings energy in everything you do.
* Builds strong connection with locals. Learns names and creates a personal connection with them to build repeat business and create a daily escape.
* Understands locals' community. Awareness of trends and competition in the area.
* Participates in projects to increase average check, daily sales, and operational profitability and develop a loyal local base.
Cleanliness:
? Regularly comes around the bar (average of once every 15-20 minutes) to clean and restock condiment stations, clear and wipe down tables & counters.
? Supports the management of cleaning schedules on a daily, weekly and monthly basis and ensures deep cleans are performed regularly. Maintains an organized and clean working environment.
? Maintains DOH standards and ensures proper protocol is being followed daily.
? Completes store opening and closing procedures accurately and efficiently.
? Ensures expectations are met in all areas of the store regarding safety, cleaning, storage, ordering and sanitation for the store, escalating issues as required to the GM or Area GM.
Measures of Success:
* Cross-functional operations - flexible and agile moving from machine to serving local at POS, service focused and quality driven.
* Team understand and follow direction; seen as mentor and coach to teammates.
* Store team members stability and efficiency.
* Locals feel welcomed & special when entering & while at the store.
* Achievement of stores sales revenue & achieving the success factors for coffee shops.
* Locals walk into store to place an order and paying at POS within 2 minutes.
* Average pick-up time from leaving POS is 2 minutes for coffee and 5 minutes for coffee & food.
Skills, Knowledge & Experience:
? You possess a passion for customer service.
Team Captain - Coffee Shops September 2019
Page 2 of 3
? You have worked in hospitality for minimum of 3 years.
? You have at least one year of supervisory experience.
? You are able to work in high-pressure, fast-paced work environment.
? You are well-organized and detail-oriented, you are able to view the workspace with a fresh set of eyes each day.
? You have experience using a Point of Sale (POS) system.
? You demonstrate the desire and ability to lead, communicate and train team members. ? You have accreditation with the Department of Health for Food Protection Certificate & Bluestone Lane Barista Accreditation.
? You possess strong interpersonal, leadership and verbal communication skills.
? Ability to stand for extended periods and lift up to 40lbs.
Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description
17.50 plus tips
Coffee Shop Barista
Bluestone Lane job in New York, NY
Summary/Objective The Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Barista strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Barista acts as a role model with drink quality, local interaction and food preparations. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Barista role is cross functional and rotates off the machine with responsibility for POS and food orders.
Positioning: The Barista is cross-functional and positioned either behind the machine when assigned, at the smash bar or at the POS.
Essential Functions/Responsibilities:
Ownership:
? Follows BL recipes and presentation standards in a timely manner.
? Manages coffee shop equipment and tool cleaning & maintenance (daily cleaning and periodic maintenance). ? Follows BL operating procedures and processes, including completing transactions accurately and following safety and security measures.
? Dials machine in and maintains consistent espresso extraction as per Bluestone Lane brew ratios.
Speed:
? Deep understanding of the menu in order to educate, upsell and excite locals, fast & efficiently. ? Trains, educates and acclimates baristas in training into store and BL system
? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service
Quality Product:
? Helps foster a cohesive team and encourages the vision and culture of BL and work together towards achieving the common goals across the store.
? Reports any issues with suppliers in a timely manner to the GM or Area GM.
? Delivers an efficient, high quality product.
? Zenput inputs such as monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in.
? Focus on coffee, beverage product and workflow systems while providing a positive influence in upholding BL standard of hospitality.
? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves) ? Minimizes waste - ensures proper ordering
Barista - Coffee Shops September 2019
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Recognition:
* First point of contact for locals and displays Aussie optimism and energy.
* Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions.
* Sets tone in store with recognition and connection with locals - name, face & order every time • Comes around the machine to personally deliver drinks to locals (where possible)
Cleanliness:
? Regularly comes around the bar to clean and restock condiment stations, clear and wipe down tables & counters.
? Ensures bar and workspace are always clean and fully functioning
? Maintains DOH standards and ensures proper protocol is being followed daily
? Completes store opening and closing procedures accurately and efficiently
? Speed of service - provides quality product with speed and accuracy
? Always maintains grooming guidelines
Measures of Success:
* Cross-functional operations - flexible and agile moving from machine to serving local at POS, service focused and quality driven.
* Knows locals' name, face & order - provides genuine escape by delivering great service • Consistent coffee quality & minimal coffee waste
* Achievement of stores sales revenue & achieving the success factors for coffee shops
* Locals walk into store to place an order and paying at POS within 2 minutes.
* Average pick-up time from leaving POS is 2 minutes for coffee and 5 minutes for coffee & food.
Skills, Knowledge & Experience:
? You possess a passion for customer service.
? You have 1+ years working as a Barista in Specialty coffee or 2+ years working in non-specialty coffee in a high volume fast paced environment.
? You are able to work in high-pressure, fast-paced work environment.
? You are well-organized and detail-oriented, you are able to the workspace with a fresh set of eyes each day. ? You have experience using a Point of Sale (POS) system.
? You possess strong interpersonal and verbal communication skills.
? Ability to stand for extended periods and lift up to 40lbs.
Salary Description
16.75 plus tips
MEP Project Manager
New York, NY job
Job Description
Sweet Group LLC is seeking a New York City-based MEP Project Manager. The MEP Project Manager will be responsible for the technical advisement on MEP issues for the construction of various projects. The role consists of advising other Project Managers on the MEP scopes of their projects and serving as the primary Project Manager on MEP-specific jobs. This role requires an individual with strong organizational and communication skills.
This is a full-time, in-person position in our New York City Office located in lower Manhattan. Reports directly to the Project Operations Director.
Responsibilities
Serve as Project Executive or Senior Project Manager on MEP infrastructure construction projects throughout the Tri-State Area.
Serve as an advisor to other Project Managers on MEP components of other projects.
Develop MEP scopes, construction and procurement strategies for new projects.
Support in technical review, scope development and proposal development for MEP related issues on new pursuits and existing jobs.
Develop and maintain project schedules and timelines as required for each project.
Develop and implement systems to monitor project performance to MEP design standards, project management reporting processes, quality control and commissioning.
Obtain bids and evaluate MEP subcontractors, as needed.
Coordinate with general contractors to follow progress of job milestones, review and negotiate contracts and change orders related to MEP scope.
Qualifications
Professional Engineer (PE) license required.
Minimum 5 years of experience in the coordination of MEP trades required.
Knowledge, skills and experience with construction methods, techniques and standards in the States of New York and New Jersey.
Extensive experience in HVAC air distribution and piping systems, electrical distribution and switchgear systems, Plumbing, waste vent and water distribution.
Experience with BIM coordination required.
Familiarity with NFPA and fire protection codes and standards.
Familiarity with requirements of contracts specifications and drawings.
Understanding subcontracts and the terms and conditions of purchase orders.
Familiarity with SharePoint, Microsoft Office, and Procore.
Experience with Primavera P6, a plus.
Excellent interpersonal skills.
Strong verbal and written communication skills.
Ability to work independently and as part of a team.
Travel throughout the Tri-State area required.
Bilingual, a plus.
Physical Demands:
Use of manual dexterity, tactile, visual, and audio acuity.
Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
Occasional lifting (up to 15 pounds), bending, pulling, and carrying.
What We Offer:
Competitive salary and benefits package:
Safe Harbor 401(k) Plan
Health insurance
Dental insurance
Vision insurance
Company-paid disability and life insurance
Voluntary life insurance
Paid sick time
Paid time off
Opportunities for professional development and career advancement
A collaborative and dynamic work environment
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Sweet Group of New York LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability status, protected veteran status, or any other federal, state, or local protected class.
Cook
Bluestone Lane Ny LLC job in New York, NY
Job DescriptionDescription:
Summary/Objective:
The Cook is responsible for prepping, cooking & assembling a variety of food products and meals, complying with all applicable sanitation, health and personal hygiene standards and following established food production processes and procedures. The Cook ensures the preparation and execution of the Key Success Factor of Premium Broad Product and deliver ticket times of 10 minutes.
Positioning: The Cook is positioned in the kitchen performing essential role duties, as well as in the prep/storage area (where applicable).
Essential Functions/Responsibilities:
Ownership:
? Contributes positively to the team environment, working cohesively with the team to deliver exceptional experiences to locals.
? Understands and consistently complies with standard portion sizes, cooking methods, quality standards and kitchen processes and procedures.
? Prepares, cooks and assembles all food correctly, following standard recipes and special diet orders as required.
Spend through Service:
? Work closely with front of house teammates to ensure accurate & efficient food orders to achieve food placement within 10 minutes of ordering.
? Preps ingredients accordingly to prepare for peak trade and deliver 10-minute ticket times.
Human Connection:
? Build relationships and work cohesively with the back of house & front of house teams to ensure a seamless experience for locals.
? Communicates effectively with back of house and front of house teammates in order to understand and increase local satisfaction.
Premium Broad Product:
? Uses standard Bluestone Lane recipes for preparation and portioning of all products.
? Stores food properly and safely, marking the date and item.
? Plans food production to coordinate with meal serving hours so that excellence, quality, temperature and appearance of food are preserved.
? Follows all procedures and meets food hygiene regulations.
Cook Cafes 11.2019 Page 1 of 2 happiness ambassador - fair go - ride the wave - mateship
? Receives and unpacks all kitchen & food deliveries.
Beautiful Spaces:
? Maintains a clean and hygienic workstation area including but not limited to; tables, shelves, walls, grills, broilers, fryers, ovens, cooktops and refrigeration equipment.
? Closes the kitchen properly and follows closing procedure for kitchen stations.
? Reports equipment and food quality problems or product shortages to General Manager in a timely manner ? Always maintains grooming & uniform guidelines.
Measures of Success:
? Good communication & working environment with Teammates - working together to service local efficiently and effectively.
? Consistently deliver Key Success Factor Premium Broad Product.
? Achieve operational goals of 10-minute ticket times.
? DOH and food safety compliance.
Skills, Knowledge & Experience:
? Minimum of one yeas' prep/line cook experience, preferably in a high-volume cafe environment. ? DOH accreditation or Safe Serve Certified.
? Attention to detail.
? A team player and have proven experience working on a team to achieve great performance. ? Can work in a high stress, fast paced work environment.
? Can stand for extended periods and lift up to 50lbs.
Work Environment: This position operates in a kitchen environment with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. The position occasionally requires the team member to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements:
Cafe Service Professional
Bluestone Lane Ny LLC job in New York, NY
Job DescriptionDescription:
Summary/Objective
The Server smiles and sets the tone for locals entering the café. The server is responsible for providing an exceptional experience for locals through anticipation of needs while maintaining friendly, engaging and individualized attention to locals. The Server provides information and educates locals about the premium nature of Bluestone Lane menu items. The Server's primary role is to maximize sales while following the Steps of Service. The role fulfils other duties as required such as finalizing food items and using the point of sale system.
Positioning: The Server is positioned on the café floor so that they are accessible and within eyes reach of our local
Essential Functions/Responsibilities:
Ownership:
? Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions
? Contributes positively to the team environment, working cohesively with one another to deliver exceptional experiences to locals
? Attends to locals in a manner consistent with the Bluestone Lane Steps of Service
? Maintains professional composure and local engagement during periods of high-volume ? Maintains an organized and hygienic working environment, cleans routinely and proactively restocks items in store
? Performs well under pressure and maintains efficient, friendly and engaging local experience ? Follows Bluestone Lane operating procedures and processes, including completing transactions accurately and following safety and security measures
Spend through Service:
? Service tables with focus on upselling food & beverage. Keen eye to refill beverage at right time ? Deep understanding of the menu in order to educate and excite local
? Work closely with back of house teammates to ensure accurate & efficient order placement to achieve food placement within 10 minutes of ordering
? Achieve BL operational criteria of $30 per customer with a 30-minute stay through checking in, upselling & focused service
Server - Cafes 7.2019 Page 1 of 2
happiness ambassador - fair go - ride the wave - mateship
Human Connection:
? Local focused, interacting and servicing locals with all needs - name, face & order every time ? Clear tables in a timely manner, checking in with locals a minimum of 5 times during their stay ? Build relationships and human connection through personalization and conversation
Premium Broad Product:
? Deep understanding of menu and ingredients in order to educate, engage and excite local using Aussie Hospitality
? Ensure product is plated to perfection
? Speed of service - provide quality product with speed and accuracy
Beautiful Spaces:
? Resets and follows Bluestone Lane table presentation standards in a timely manner
? Ensures floor & workspace are always clean and fully functioning
? Always maintains grooming guidelines
Measures of Success:
? Steps of Service followed consistently
? Achieve operational goals of minimum check of $30 per person, average table turn of 30 minutes ? Good communication & working environment with Teammates - working together to service local efficiently and effectively
? Beautifully presented food
? Knows locals' name & order - provides genuine escape by delivering great service
Skills, Knowledge & Experience:
? You have 1+ years' experience as a server or in sales
? You have a minimum one-year experience in a customer service/food industry environment and a passion to provide exceptional customer experience
? You are DOH accredited or Safeserve Certified preferred
? You have a passion for providing great service & making others happy
? You have strong interpersonal and communication skills with an ability to build relationships ? You are a team player and have proven experience working on a team to achieve great performance ? You can work in a high stress, fast paced work environment
? You can stand for extended periods and lift to 40lbs
Work Environment: This position operates within a cafe environment, working in close proximity to team members. The position requires walking and standing during the entire shift. It also requires the continuous ability to reach, bend, lift, carry, stoop and wipe. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements:
Cafe Service Professional
Bluestone Lane job in Larchmont, NY
The Service Professional is responsible for setting the tone in the café by providing an exceptional hospitality experience and following Bluestone Lane's Steps of Service at all times. They are responsible for educating guests about the premium nature of Bluestone Lane menu items, anticipating guests' needs, and maintaining friendly, engaging, and individualized service. They play a variety of roles throughout the day in the cafe: host, server, and barista. They promote the values, culture & purpose of Bluestone Lane based on our Key Success Factors: Human Connection, Premium Broad Product, Spend Through Service, and Beautiful Spaces.
Essential Functions:
Human Connection:
* Welcomes the guest with a smile & explains the Bluestone Lane dining experience
* Builds strong connection with guests and makes them feel appreciated by learning names and creating a personal connection with them to build repeat business and create a daily escape
* Guides guests on how to download & order from the app, can upsell & excite about rewards & loyalty
* Contributes positively to the team environment, working cohesively with one another to deliver exceptional experiences to guests
Premium Broad Product:
* Deep understanding of the menu in order to educate and excite guest about food & beverage options
* Holds highest standards of coffee/beverage quality and processes as gatekeeper for café
Spend through Service:
* Service tables with focus on upselling food & beverage. Keen eye to refill beverage at right time
* Work closely with back of house teammates to ensure accurate & efficient order placement to achieve food placement within 12 minutes of ordering
* Provides quality product with speed and accuracy
Beautiful Spaces:
* Participates in daily, weekly and monthly cleaning practices
* Maintains an organized and clean working environment
* Ensures coffee bar equipment and tools are always clean and fully functioning
* Completes store opening and closing procedures accurately and efficiently
* Always maintains grooming & uniform guidelines
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Skills, Knowledge & Experience:
* 2+ years experience working in a full-service restaurant
* Have a passion for providing great service & making others happy
* A team player and enjoys working on a team to achieve great performance
* Ability to work in a high demand, fast paced environment
* Ability to stand for extended periods and lift up to 40lbs
* DOH Accreditation and/or ServSafe Certified a plus
Working Environment:
This position operates in a kitchen environment with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. The position occasionally requires the team member to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Authorization Requirements:
* Able to work in the US
Salary Description
11.25/hour plus tips
Dishwasher
Bluestone Lane Ny LLC job in New York, NY
Job DescriptionDescription:
Summary/Objective
The Kitchen Porter is responsible for undertaking a range of kitchen duties in an efficient and effective manner. This includes performing simple manual work in maintaining a clean and orderly kitchen.
Positioning: The Porter is typically positioned in the back of the cafe performing essential duties. In downtime the Porter moves to the front of house to assist in clearing dishes from server stations.
Essential Functions/Responsibilities:
Ownership:
? Contributes positively to the team environment, working cohesively with the team to deliver exceptional experiences to locals.
? Washes pots, pans, cutlery, crockery, glasses, and traps; maintains neat appearance of working areas and cleaning equipment storage areas.
? Ensures store is prepped with tools needed to operate effectively and cleaning station is ready for table turns.
Spend through Service:
? Work closely with front of house teammates to ensure efficient bussing of tables to quickly turn tables. ? Fast, efficient and thorough cleaning of all cooking and eating tools so tables can be turned, and kitchen can meet ticket times.
Human Connection:
? Build relationships and work cohesively with the back of house & front of house teams to ensure a seamless experience for locals.
? Communicate effectively across all levels in café to ensure responsibilities can be executed to standard.
Premium Broad Product:
? Follows all procedures and meets food hygiene regulations.
? Receiving and unpacking all kitchen & food deliveries.
Beautiful Spaces:
? Sweeps and mops kitchen floors.
? Cleans garbage cans and waste barrels.
? Washes worktables, walls and refrigerators.
? Operates dishwashing machine according to standard operating procedure.
Porter Cafes 11.2019 Page 1 of 2 happiness ambassador - fair go - ride the wave - mateship
? Performs general cleaning duties, such as sweeping and mopping floors, vacuuming, tidying up stations, emptying bins, checking and cleaning bathrooms.
? Always maintains grooming & uniform guidelines.
Measures of Success:
? Good communication & working environment with Teammates - working together to service local efficiently and effectively.
? Maintain effective and efficient cleaning process in place for responsible areas.
? Achieve operational goals of minimum check of $30 per person, average table turn of 30 minutes.
Skills, Knowledge & Experience:
? Minimum of one-year porter experience in a high-volume cafe environment preferred.
? DOH accreditation or Safe Serve Certified recommended.
? Attention to detail.
? A team player and have proven experience working on a team to achieve great performance. ? Can work in a high stress, fast paced work environment.
? Can stand for extended periods and lift up to 50lbs.
Work Environment: This position operates in a kitchen environment with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. The position occasionally requires the team member to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements:
Cafe Service Professional
Bluestone Lane Ny LLC job in New York, NY
Job DescriptionDescription:
OPEN HOUSE THURSDAY AUGUST 21ST 11AM-4PM
62 Chelsea Piers Pier 62, New York, NY 10011
Summary/Objective:
The Service Professional is responsible for setting the tone in the café by providing an exceptional hospitality experience and following Bluestone Lane's Steps of Service at all times. They are responsible for educating guests about the premium nature of Bluestone Lane menu items, anticipating guests' needs, and maintaining friendly, engaging, and individualized service. They play a variety of roles throughout the day in the cafe: host, server, and barista. They promote the values, culture & purpose of Bluestone Lane based on our Key Success Factors: Human Connection, Premium Broad Product, Spend Through Service, and Beautiful Spaces.
Essential Functions:
Human Connection:
Welcomes the guest with a smile & explains the Bluestone Lane dining experience
Builds strong connection with guests and makes them feel appreciated by learning names and creating a personal connection with them to build repeat business and create a daily escape
Guides guests on how to download & order from the app, can upsell & excite about rewards & loyalty
Contributes positively to the team environment, working cohesively with one another to deliver exceptional experiences to guests
Premium Broad Product:
Deep understanding of the menu in order to educate and excite guest about food & beverage options
Holds highest standards of coffee/beverage quality and processes as gatekeeper for café
Spend through Service:
Service tables with focus on upselling food & beverage. Keen eye to refill beverage at right time
Work closely with back of house teammates to ensure accurate & efficient order placement to achieve food placement within 12 minutes of ordering
Provides quality product with speed and accuracy
Beautiful Spaces:
Participates in daily, weekly and monthly cleaning practices
Maintains an organized and clean working environment
Ensures coffee bar equipment and tools are always clean and fully functioning
Completes store opening and closing procedures accurately and efficiently
Always maintains grooming & uniform guidelines
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Skills, Knowledge & Experience:
2+ years experience working in a full-service restaurant
Have a passion for providing great service & making others happy
A team player and enjoys working on a team to achieve great performance
Ability to work in a high demand, fast paced environment
Ability to stand for extended periods and lift up to 40lbs
DOH Accreditation and/or ServSafe Certified a plus
Working Environment:
This position operates in a kitchen environment with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. The position occasionally requires the team member to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Authorization Requirements:
Able to work in the US
Requirements:
Coffee Shop Barista
Bluestone Lane Ny LLC job in New York, NY
Job DescriptionDescription:
Summary/Objective
The Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Barista strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Barista acts as a role model with drink quality, local interaction and food preparations. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Barista role is cross functional and rotates off the machine with responsibility for POS and food orders.
Positioning: The Barista is cross-functional and positioned either behind the machine when assigned, at the smash bar or at the POS.
Essential Functions/Responsibilities:
Ownership:
? Follows BL recipes and presentation standards in a timely manner.
? Manages coffee shop equipment and tool cleaning & maintenance (daily cleaning and periodic maintenance). ? Follows BL operating procedures and processes, including completing transactions accurately and following safety and security measures.
? Dials machine in and maintains consistent espresso extraction as per Bluestone Lane brew ratios.
Speed:
? Deep understanding of the menu in order to educate, upsell and excite locals, fast & efficiently. ? Trains, educates and acclimates baristas in training into store and BL system
? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service
Quality Product:
? Helps foster a cohesive team and encourages the vision and culture of BL and work together towards achieving the common goals across the store.
? Reports any issues with suppliers in a timely manner to the GM or Area GM.
? Delivers an efficient, high quality product.
? Zenput inputs such as monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in.
? Focus on coffee, beverage product and workflow systems while providing a positive influence in upholding BL standard of hospitality.
? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves) ? Minimizes waste - ensures proper ordering
Barista - Coffee Shops September 2019
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Recognition:
• First point of contact for locals and displays Aussie optimism and energy.
• Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions.
• Sets tone in store with recognition and connection with locals - name, face & order every time • Comes around the machine to personally deliver drinks to locals (where possible)
Cleanliness:
? Regularly comes around the bar to clean and restock condiment stations, clear and wipe down tables & counters.
? Ensures bar and workspace are always clean and fully functioning
? Maintains DOH standards and ensures proper protocol is being followed daily
? Completes store opening and closing procedures accurately and efficiently
? Speed of service - provides quality product with speed and accuracy
? Always maintains grooming guidelines
Measures of Success:
• Cross-functional operations - flexible and agile moving from machine to serving local at POS, service focused and quality driven.
• Knows locals' name, face & order - provides genuine escape by delivering great service • Consistent coffee quality & minimal coffee waste
• Achievement of stores sales revenue & achieving the success factors for coffee shops
• Locals walk into store to place an order and paying at POS within 2 minutes.
• Average pick-up time from leaving POS is 2 minutes for coffee and 5 minutes for coffee & food.
Skills, Knowledge & Experience:
? You possess a passion for customer service.
? You have 1+ years working as a Barista in Specialty coffee or 2+ years working in non-specialty coffee in a high volume fast paced environment.
? You are able to work in high-pressure, fast-paced work environment.
? You are well-organized and detail-oriented, you are able to the workspace with a fresh set of eyes each day. ? You have experience using a Point of Sale (POS) system.
? You possess strong interpersonal and verbal communication skills.
? Ability to stand for extended periods and lift up to 40lbs.
Requirements:
cook
Bluestone Lane Ny LLC job in New York, NY
Job DescriptionDescription:
Summary/Objective:
The Cook is responsible for prepping, cooking & assembling a variety of food products and meals, complying with all applicable sanitation, health and personal hygiene standards and following established food production processes and procedures. The Cook ensures the preparation and execution of the Key Success Factor of Premium Broad Product and deliver ticket times of 10 minutes.
Positioning: The Cook is positioned in the kitchen performing essential role duties, as well as in the prep/storage area (where applicable).
Essential Functions/Responsibilities:
Ownership:
? Contributes positively to the team environment, working cohesively with the team to deliver exceptional experiences to locals.
? Understands and consistently complies with standard portion sizes, cooking methods, quality standards and kitchen processes and procedures.
? Prepares, cooks and assembles all food correctly, following standard recipes and special diet orders as required.
Spend through Service:
? Work closely with front of house teammates to ensure accurate & efficient food orders to achieve food placement within 10 minutes of ordering.
? Preps ingredients accordingly to prepare for peak trade and deliver 10-minute ticket times.
Human Connection:
? Build relationships and work cohesively with the back of house & front of house teams to ensure a seamless experience for locals.
? Communicates effectively with back of house and front of house teammates in order to understand and increase local satisfaction.
Premium Broad Product:
? Uses standard Bluestone Lane recipes for preparation and portioning of all products.
? Stores food properly and safely, marking the date and item.
? Plans food production to coordinate with meal serving hours so that excellence, quality, temperature and appearance of food are preserved.
? Follows all procedures and meets food hygiene regulations.
Cook Cafes 11.2019 Page 1 of 2 happiness ambassador - fair go - ride the wave - mateship
? Receives and unpacks all kitchen & food deliveries.
Beautiful Spaces:
? Maintains a clean and hygienic workstation area including but not limited to; tables, shelves, walls, grills, broilers, fryers, ovens, cooktops and refrigeration equipment.
? Closes the kitchen properly and follows closing procedure for kitchen stations.
? Reports equipment and food quality problems or product shortages to General Manager in a timely manner ? Always maintains grooming & uniform guidelines.
Measures of Success:
? Good communication & working environment with Teammates - working together to service local efficiently and effectively.
? Consistently deliver Key Success Factor Premium Broad Product.
? Achieve operational goals of 10-minute ticket times.
? DOH and food safety compliance.
Skills, Knowledge & Experience:
? Minimum of one yeas' prep/line cook experience, preferably in a high-volume cafe environment. ? DOH accreditation or Safe Serve Certified.
? Attention to detail.
? A team player and have proven experience working on a team to achieve great performance. ? Can work in a high stress, fast paced work environment.
? Can stand for extended periods and lift up to 50lbs.
Work Environment: This position operates in a kitchen environment with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. The position occasionally requires the team member to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements:
Cook
Bluestone Lane Ny LLC job in Hoboken, NJ
Job DescriptionDescription:
Summary/Objective:
The Cook is responsible for prepping, cooking & assembling a variety of food products and meals, complying with all applicable sanitation, health and personal hygiene standards and following established food production processes and procedures. The Cook ensures the preparation and execution of the Key Success Factor of Premium Broad Product and deliver ticket times of 10 minutes.
Positioning: The Cook is positioned in the kitchen performing essential role duties, as well as in the prep/storage area (where applicable).
Essential Functions/Responsibilities:
Ownership:
? Contributes positively to the team environment, working cohesively with the team to deliver exceptional experiences to locals.
? Understands and consistently complies with standard portion sizes, cooking methods, quality standards and kitchen processes and procedures.
? Prepares, cooks and assembles all food correctly, following standard recipes and special diet orders as required.
Spend through Service:
? Work closely with front of house teammates to ensure accurate & efficient food orders to achieve food placement within 10 minutes of ordering.
? Preps ingredients accordingly to prepare for peak trade and deliver 10-minute ticket times.
Human Connection:
? Build relationships and work cohesively with the back of house & front of house teams to ensure a seamless experience for locals.
? Communicates effectively with back of house and front of house teammates in order to understand and increase local satisfaction.
Premium Broad Product:
? Uses standard Bluestone Lane recipes for preparation and portioning of all products.
? Stores food properly and safely, marking the date and item.
? Plans food production to coordinate with meal serving hours so that excellence, quality, temperature and appearance of food are preserved.
? Follows all procedures and meets food hygiene regulations.
Cook Cafes 11.2019 Page 1 of 2 happiness ambassador - fair go - ride the wave - mateship
? Receives and unpacks all kitchen & food deliveries.
Beautiful Spaces:
? Maintains a clean and hygienic workstation area including but not limited to; tables, shelves, walls, grills, broilers, fryers, ovens, cooktops and refrigeration equipment.
? Closes the kitchen properly and follows closing procedure for kitchen stations.
? Reports equipment and food quality problems or product shortages to General Manager in a timely manner ? Always maintains grooming & uniform guidelines.
Measures of Success:
? Good communication & working environment with Teammates - working together to service local efficiently and effectively.
? Consistently deliver Key Success Factor Premium Broad Product.
? Achieve operational goals of 10-minute ticket times.
? DOH and food safety compliance.
Skills, Knowledge & Experience:
? Minimum of one yeas' prep/line cook experience, preferably in a high-volume cafe environment. ? DOH accreditation or Safe Serve Certified.
? Attention to detail.
? A team player and have proven experience working on a team to achieve great performance. ? Can work in a high stress, fast paced work environment.
? Can stand for extended periods and lift up to 50lbs.
Requirements:
Head Barista
Bluestone Lane job in Jersey City, NJ
Summary/Objective A Head Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Head Barista is a positive influence over other baristas and strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Head Barista acts as a role model in their own drink quality, local interaction and food preparations while also taking significant responsibility for on the job training and education of their teammates in store. The Head Barista is responsible for all aspects of the coffee menu in full in their assigned store as well as strong support for their relevant manager. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Head Barista serves our locals and runs drinks to tables Monday through Friday. The Head Barista is a cross-functional role and rotates off the machine with responsibility for POS and take-away orders working alongside their Server Teammates.
Positioning: The Head Barista is cross-functional and positioned either behind the machine when assigned, at the POS, or on the on the café floor so that they are accessible and within eyes reach of our local
Essential Functions/Responsibilities:
Ownership:
? Store level extension of Education team; coffee/beverage quality and processes gatekeeper for café
? Teamwide holistic education and training of coffee product & coffee/beverage program ? Face of Bluestone Lane coffee to locals & teammates
? Manages coffee related equipment and tool cleaning and maintenance (daily cleaning and periodic maintenance)
? Inventory management of coffee and coffee-related product
Spend through Service:
? Deep understanding of the menu in order to educate and excite local
? Services tables with focus on upselling food & beverage. Keen eye to refill beverage at right time
? Comes around the machine to personally deliver drinks to locals
? Engages and attend Monthly Head Barista meetings
? Upskills teams and initiates training and accreditation requests for teammates when needed
Head Barista - Cafes 07.2019 Page 1 of 3 happiness ambassador - fair go - ride the wave - mateship
? Out of LA and NY - One senior HB to facilitate accreditations upholding BL coffee quality and hospitality philosophies.
? With Manager, responsible for upskilling team and initiating training and accreditation requests when needed
? Train, educate and acclimate new baristas into store and BL system
Human Connection:
? Serves as Teammate rotating off machine to run POS, serve locals, clear tables & process takeaway
? Locals focused, interacting and servicing locals with beverage needs
? Sets tone in store with recognition and connection with locals - name, face & order every time ? Builds relationships and human connection through personalization and conversation ? Provides input to GM/Ops in selection and hiring of new baristas
? Attends regular calibration sessions with Education team (1 every 6-8 weeks, ability to travel may be needed)
Premium Broad Product:
? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service
? Zenput inputs such as monthly staffing reports to Education team, monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in
? Focus on coffee, beverage product and workflow systems of each barista within the team while providing a positive influence in upholding BL standard of hospitality.
? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves)
? Minimizes waste - ensure proper ordering
Beautiful Spaces:
? Ensures bar and workspace are always clean and fully functioning
? Speed of service - provide quality product with speed and accuracy
? Maintains grooming guidelines as all times
? Shift leader who assists General Manager to direct and manage live labor; ensures operational excellence in absence of GM
Measures of Success:
? Cross-functional operations -flexible and agile moving from machine to serving local - service focused and quality driven
? Baristas in training are ready for test within 30 days of employment
? Pipeline of Baristas ready for accreditation
? Knows locals' name & order - provides genuine escape by delivering great service ? Good communication & working environment with Servers - working together to service local efficiently and effectively
? Consistent coffee quality from all baristas in the café
? Reduces coffee waste
Salary Description
16.50 pus tips
Head Barista
Bluestone Lane Ny LLC job in Jersey City, NJ
Job DescriptionDescription:
Summary/Objective
A Head Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Head Barista is a positive influence over other baristas and strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Head Barista acts as a role model in their own drink quality, local interaction and food preparations while also taking significant responsibility for on the job training and education of their teammates in store. The Head Barista is responsible for all aspects of the coffee menu in full in their assigned store as well as strong support for their relevant manager. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Head Barista serves our locals and runs drinks to tables Monday through Friday. The Head Barista is a cross-functional role and rotates off the machine with responsibility for POS and take-away orders working alongside their Server Teammates.
Positioning: The Head Barista is cross-functional and positioned either behind the machine when assigned, at the POS, or on the on the café floor so that they are accessible and within eyes reach of our local
Essential Functions/Responsibilities:
Ownership:
? Store level extension of Education team; coffee/beverage quality and processes gatekeeper for café
? Teamwide holistic education and training of coffee product & coffee/beverage program ? Face of Bluestone Lane coffee to locals & teammates
? Manages coffee related equipment and tool cleaning and maintenance (daily cleaning and periodic maintenance)
? Inventory management of coffee and coffee-related product
Spend through Service:
? Deep understanding of the menu in order to educate and excite local
? Services tables with focus on upselling food & beverage. Keen eye to refill beverage at right time
? Comes around the machine to personally deliver drinks to locals
? Engages and attend Monthly Head Barista meetings
? Upskills teams and initiates training and accreditation requests for teammates when needed
Head Barista - Cafes 07.2019 Page 1 of 3 happiness ambassador - fair go - ride the wave - mateship
? Out of LA and NY - One senior HB to facilitate accreditations upholding BL coffee quality and hospitality philosophies.
? With Manager, responsible for upskilling team and initiating training and accreditation requests when needed
? Train, educate and acclimate new baristas into store and BL system
Human Connection:
? Serves as Teammate rotating off machine to run POS, serve locals, clear tables & process takeaway
? Locals focused, interacting and servicing locals with beverage needs
? Sets tone in store with recognition and connection with locals - name, face & order every time ? Builds relationships and human connection through personalization and conversation ? Provides input to GM/Ops in selection and hiring of new baristas
? Attends regular calibration sessions with Education team (1 every 6-8 weeks, ability to travel may be needed)
Premium Broad Product:
? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service
? Zenput inputs such as monthly staffing reports to Education team, monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in
? Focus on coffee, beverage product and workflow systems of each barista within the team while providing a positive influence in upholding BL standard of hospitality.
? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves)
? Minimizes waste - ensure proper ordering
Beautiful Spaces:
? Ensures bar and workspace are always clean and fully functioning
? Speed of service - provide quality product with speed and accuracy
? Maintains grooming guidelines as all times
? Shift leader who assists General Manager to direct and manage live labor; ensures operational excellence in absence of GM
Measures of Success:
? Cross-functional operations -flexible and agile moving from machine to serving local - service focused and quality driven
? Baristas in training are ready for test within 30 days of employment
? Pipeline of Baristas ready for accreditation
? Knows locals' name & order - provides genuine escape by delivering great service ? Good communication & working environment with Servers - working together to service local efficiently and effectively
? Consistent coffee quality from all baristas in the café
? Reduces coffee waste
Requirements: