Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalary

Skills

What They DoEducationDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesJob OutlookCompareEntry Level jobsFull Time jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Branch coordinator skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical branch coordinator skills. We ranked the top skills for branch coordinators based on the percentage of resumes they appeared on. For example, 60.8% of branch coordinator resumes contained patients as a skill. Continue reading to find out what skills a branch coordinator needs to be successful in the workplace.

15 branch coordinator skills for your resume and career

1. Patients

Here's how branch coordinators use patients:
  • Communicated and interacted with management, external and internal patients, customers and referral sources in an appropriate and professional manner.
  • Walk patients and referrals through the re-qualification process if the patient did not initially qualify for their equipment.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how branch coordinators use data entry:
  • Reviewed and verified all new hire documentation and credentials including interviewing, reference verification, data entry, orientation and training.
  • Perform post-delivery work order confirmation and data entry.

3. Reception Services

Here's how branch coordinators use reception services:
  • Provide reception services as first point of contact including telephone reception and in-person.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how branch coordinators use customer service:
  • Provided excellent customer service via distributing incoming calls and welcoming all clients.
  • Provide excellent customer service resulting in multiple performance awards.

5. E-Verify

E-verify is a secure website of the United States homeland security that provides employers with the needed information about the eligibility of their employees before hiring. The DHS is designed for citizens of the United States of America and foreign applicants to ensure offenders and undocumented migrants from gaining access to employment illegally.

Here's how branch coordinators use e-verify:
  • Process I-9 documents E-Verify through Department of Homeland Security.
  • Perform employment authorization verification via E-verify.

6. Operational Procedures

The operational procedure means the prescriptive documents that describe processes involving several partners. The involved techniques get utilized in defining the related work.

Here's how branch coordinators use operational procedures:
  • Ensured compliance with internal controls, operational procedures, and risk management policies to mitigate risk and loss.

Choose from 10+ customizable branch coordinator resume templates

Build a professional branch coordinator resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your branch coordinator resume.

7. Purchase Orders

Here's how branch coordinators use purchase orders:
  • Train new buyer on how to make purchase orders, resolve disputes, and run purchasing reports.
  • Create and Issue purchase orders to vendors, and maintain tracking spreadsheet for all inquiries and orders.

8. Performance Reviews

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Here's how branch coordinators use performance reviews:
  • Administer performance reviews on a regular basis, and counsel employees with poor reviews.
  • Provide routine coaching and counseling and timely performance reviews.

9. Office Equipment

Here's how branch coordinators use office equipment:
  • Operate and maintain the office equipment including telephone, computer, printer, fax machine, and copier.
  • Direct services such as computer and office equipment maintenance and repair, supplies, mail and faxes.

10. Administrative Tasks

Here's how branch coordinators use administrative tasks:
  • Processed branch payroll, conducted orientation and administrative tasks.
  • Embrace many administrative tasks that are integral to my success and understand that they alone are not the job.

11. Inventory Control

Here's how branch coordinators use inventory control:
  • Inventory control: Process all inventory transactions, maintain tables and reconciliations Assist with annual operating budgets Supervisory experience.
  • Implemented inventory control programs to maintain adequate levels of material inventory.

12. Service Calls

Here's how branch coordinators use service calls:
  • Record all sales, installs, service calls, and upgrades via Excel spreadsheets.
  • Create, schedule, route and bill installs and service calls for home alarms.

13. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how branch coordinators use telephone calls:
  • Performed all administrative assistant functions for branch manager, including call screening, prioritizing of incoming correspondence and handling telephone calls.
  • Handle telephone calls, emails, and quotation requests of clients.

14. Background Checks

Here's how branch coordinators use background checks:
  • Submit the online investigation requests and assists with the new employee background checks, drug screens, and required physicals.
  • Conducted employment, credit and criminal background checks,.

15. I-9

I-9 is a government verification form that indicates, whether an individual is eligible for work in the US. The form was created by the United States Department of Homeland Security division, named as the United States Citizenship and Immigration Services (USCIS) which requires that all US citizens must fill out and submit an I-9 form to start their working career in the US. An I-9 form includes a person's identification information and education credentials, that are ought to be verified by the employer.

Here's how branch coordinators use i-9:
  • Assist with new hires by completing I-9 Forms, ensuring new hire and benefits paperwork is completed accurately and timely.
top-skills

What skills help Branch Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of branch coordinator skills to add to your resume

Branch coordinator skills

The most important skills for a branch coordinator resume and required skills for a branch coordinator to have include:

  • Patients
  • Data Entry
  • Reception Services
  • Customer Service
  • E-Verify
  • Operational Procedures
  • Purchase Orders
  • Performance Reviews
  • Office Equipment
  • Administrative Tasks
  • Inventory Control
  • Service Calls
  • Telephone Calls
  • Background Checks
  • I-9
  • Customer Satisfaction
  • Billing Issues
  • Customer Support
  • Branch Management
  • Human Resources
  • Expense Reports
  • Travel Arrangements
  • Customer Accounts
  • Scheduling Appointments
  • Loan Applications
  • Customer Orders
  • PowerPoint
  • ATM
  • Bank Deposits
  • Sales Orders
  • Payroll Issues
  • I9
  • FHA
  • A/P
  • Financial Reports
  • Delivery Schedules
  • Bank Secrecy Act
  • Cash Drawers

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs