Capital Caring Health jobs in Arlington, VA

The Patient Care Coordinator will support daily operations of a Hospice Care in the home care and facility setting. This includes daily administrative functions, ensuring great patient and family experience, managing CNA schedules and operations for providers, managing the plan of care needs for the CNA and communicating changes to the patients/families so all are informed on a timely basis of any changes. Location: Washington, DC Hours: Monday- Friday: 7:30am-4:30pm COVID-19 vaccine required to be completed upon start Responsibilities The Patient Care Coordinator is included in daily administrative functions, ensuring great patient and family experiences while managing CNA schedules and operations for providers. The Patient Care Coordinator will work with the clinical team and executive leadership to ensure high quality of daily operations, supplies and equipment, and overall support for the office team. Qualifications Experience Requirements Must have 2 years of practice at comparable level in a healthcare setting, with some elder health interest and experience preferred. Seeking person with high energy and strong work ethic, with attention to detail, who enjoys working with an interdisciplinary team. Education Requirements Must have a high school degree but an Associate's Degree is desired Driver's License Must have a driver's license in good standing and access to a vehicle during working hours.

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Account Development Liaison is responsible for all activities designated to increase referrals/admissions and enhancing relationships with referral sources. These activities may include, but are not limited to; education, marketing, public relations, customer service, and assistance in patient referral functions to ensure timely access to services Qualifications: Bachelor's degree in related field preferred or an equivalent combination of education and experience Minimum of two (2) years of professional medical sales experience preferred (other sales experience may be considered); background in healthcare considered Ability to promote all service lines with potential referral sources in competitive areas Technically proficient with Outlook, Word, Excel, Power Point and other job-related software Professional presence with excellent communication skills (written and verbal), including public speaking Bi-lingual in Spanish preferred Mobile Driver - Valid driver's license and automobile insurance per Company policy Must be willing and able to travel throughout the designated service area Able to manage time and contacts effectively to achieve desired outcomes Ability to analyze, evaluate, plan, and execute both existing and potential sales activities and strategies that result in referral generation and the achievement of goals Ability to work unsupervised, exercise a high degree of discretion and independent judgment while demonstrating the ability to make decisions which benefit the territory, Organization, and the management of the assigned individual budget Self-motivated and resourceful Competencies: Satisfactorily complete competency requirements for this position. Responsibilities of all Employees: Represent the Company professionally at all times through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Company policies, procedures and standard practices. Observe the Company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. Use resources in a fiscally responsible manner. Promote the Company through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support Company research and educational activities. Share expertise with co-workers, both formally and informally. Participate in Quality Assessment Performance Improvement activities as appropriate for the position. Job Responsibilities: Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, assisted living facilities, home health and companion care agencies, and other referral sources. Provides a consistent professional presence in the healthcare community with all identified referral sources within assigned territory; includes participation in appropriate clinical groups and interaction with referral sources during business hours, as well as weekends, evenings and holidays in order to meet required admission goals. Activities resulting in 90% customer facing time/travel and less than 10% administrative duties. Responsible for ongoing territory management ensuring that assigned accounts reflect up-to-date, accurate profile information. Completes all sales call documentation in the CRM timely and with accuracy. Responsible for the development of data driven, comprehensive quarterly sales plans that focus on strategies that result in admission and program growth. Demonstrates creativity, innovation, and desire to create continued growth in assigned territory and accounts. Develops and maintains a structured call rotation with all assigned accounts, preventing accounts from becoming neglected. Consistently averages greater than 50 sales calls per week. Develops new referral sources and businesses within assigned territory. Provides ongoing education and data updates to referral sources routinely. These include patient updates, referral/admission outcomes, educational material, and statistical analysis. Is a professional representative for the Organization and performs as an active, motivated, productive, professional and positive member of the sales team. Represents Chapters professionally during all work-related activities, ensuring that activities are aligned with the program initiatives and goals, as determined by the program business development leader. Provides consistent, frequent communication with referral sources including, but not limited to, organizational quality, outcomes, competencies, and clinical criteria and differentiators. Performs at a high level as the account manager, providing exceptional customer service for all account related needs. Facilitates communication and resolution between the customer and team members. Communicates effectively with the Director of Business Development on identified customer concerns. Independently monitors trends related to account growth and loss and the development of new business. Quickly adjusts to self-correct where the need is identified, resulting in year-over-year growth for the territory. Constantly strives to improve the image of the Organization in the healthcare community. Meets or exceeds assigned goals/productivity expectations and finds increasingly efficient ways to manage the territory and customer needs. Completes work and documentation with accuracy and within assigned deadlines. Performs other duties as assigned. Compensation Pay Range: $75,895.65 - $113,843.48 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

The Health Information Management (HIM) Coder is responsible for assigning procedures and diagnostic codes to patient records, including all primary and secondary diagnosis(s) for all patients admitted to Capital Caring Health. Using different forms of coding libraries, the HIM Coder will also routinely monitor all active records and update them in accordance with state and federal guidelines, accreditation standards, as well as Capital Caring's Policies and Procedures. Location: Falls Church, VA Hours: Monday-Friday: 8:00am-5:00pm COVID-19 vaccine required to be completed upon start. Responsibilities The Health Information Management (HIM) Coder is responsible for coding all primary and secondary diagnosis(s) on all patients admitted to Capital Caring. Qualifications Experience Requirements Must have 2 years of coding experience (ICD-10-CM, CPT) in a healthcare facility. Education Requirements Must have an Associate Degree or previous coding experience with a home health and/or hospice organization. Required Certificates and/or Licenses Must have CCS-P or a CPC or AAPC or AHIMA certification.

Overview Our place is by your side At Gentiva, we believe every day is an opportunity to make care more personal and life more comfortable. That's why we offer personal care, palliative care and hospice to give people the care they need with dignity, grace, and love. Our Hospice Care Consultants get this opportunity every day. They are educating healthcare professionals about hospice services as well as providing end of life solutions that are committed to clinical excellence, compassion and dignity when life matters most. As a Hospice Care Consultant, you will be eligible for: Competitive Pay including participation in our monthly incentive plan Medical, Dental, Vision Plans Generous Paid Time Off (plan increases with tenure) and 7 paid holidays Pre-tax FSA and HSA plans (HSA w/company contributions) 401(k) with company matching contributions Mileage reimbursement or Fleet Program Opportunities for career advancement: local, regional, national Wellness Program and Resources Financial assistance program supporting teammates in times of need About You As a Hospice Care Consultant: Our Hospice Care Consultants are a part of our extraordinary team who offers a consultative approach to educate and grow our partnerships with referral sources by: Being in the community every day Making phone calls and conducting presentations to current and potential referral sources Working side-by-side with the clinical and operational team to promote the highest level of clinical excellence with our hospice services Hospice Care Consultant Requirements: Hospice heart: compassionate, kind and empathetic to your clients and their patients and their families. Minimum of 2 years of healthcare sales experience preferred in one of the following settings: hospice sales, home health sales, medical device sales, clinical liaison, RN liaison, clinical coordination or medical sales A proven track record of being a top performer Known and respected within your community Bachelor's Degree focused in Marketing or Business, preferred We Offer Gentiva is a family of industry-leading hospice, palliative and personal care providers. With more than 430 locations and thousands of compassionate clinicians across 36 states, our place is by the side of those who need us, offering assistance with daily living and helping patients and their families manage the physical, emotional and spiritual effects of serious illness or a terminal diagnosis. Gentiva's corporate headquarters is in Atlanta, Georgia, with providers delivering care across the U.S. Members of the Gentiva family include Gentiva Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon, Empatia Palliative Care; Gentiva Personal Care, Girling Personal Care, The Home Option and Victorian Home Care. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Compensation may vary within the salary range provided based on several factors including but not limited to a candidate's location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece. Salary Range - $74k - $92k Location Heartland Hospice Our Company At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.

The Maintenance Assistant will assist the facility manager in the Building and Grounds Department for The Adler Center along with their grounds. This includes helping to make sure all systems and equipment are fully functioning and that these properties are well maintained. Assistance with issues at the Merrifield Office as well as the DC and MD inpatient units is sometimes needed as well. Location: Adler Center - Aldie, VA Hours: Monday - Friday 8:30am - 5:00pm COVID-19 vaccine required to be completed upon start. Responsibilities The Maintenance Assistant assists in Building and Grounds Department and acts as backup to the Facility Manager. Qualifications Supervisory Responsibilities N/A Experience Requirements Must have general maintenance experience. Education Requirements Must have a high school diploma or GED. Required Certificates and/or Licenses N/A

The Data Engineer is a key role in the Capital Caring Health data infrastructure. This position manages all organizational needs for data and ensures a framework is in place to ingest, process, map and visualize all data requirements. Location: Falls Church, VA Hours: M-F 9-5 COVID-19 vaccine required to be completed upon start. Responsibilities The Data Engineer is a key role in the Capital Caring Health data infrastructure. This position manages all organizational needs for data and ensures a framework is in place to ingest, process, map and visualize all data requirements. The primary responsibility of this position includes leading data governance and objectives to meet organizational needs, maintenance/improvement of data warehouse and related constructs, and supporting operational departments with data-based tools. This role is responsible for close coordination with key project stakeholders. The Data Engineer may lead a team of analyst to create and maintain analytical resources. Qualifications Experience Requirements Must have at least Minimum 2 years' experience designing, developing and maintaining data warehouse structure with multiple data feeds. Experience designing and building business applications, SQL, SQL Server management, BI development, SSRS, SSIS, and Visual Studio/Azure Data Studio. Education Requirements Must have at least a Bachelor's degree in Computer Science or related technical field. Masters' Degree is preferred. Driver's License Must have a driver's license in good standing and access to a vehicle during working hours.

Attorney - Healthcare Associate works under the direction of The Chief of Strategy, Policy & Legal Affairs, the Health Care Associate Attorney will assist with a wide variety of the legal matters for Capital Caring Health. This will include bringing their legal background to support the organization's development and participation in value based health care arrangements. Activities include, but are not limited to, contract negotiation and management, preparation of innovation health care agreements, compliance, review of healthcare policy and regulations, real estate, and other matters pertaining to the daily operations of Capital Caring Health Schedule: Monday - Friday 8:30am - 5:00pm Location: Falls Church, VA COVID-19 vaccine required to be completed upon start. Responsibilities Reviews, researches, educates and make recommendations to senior leaders, in accordance with federal, state, and local healthcare, business, and regulatory guidelines, laws and regulations. Qualifications Experience Requirements Must have three years of progressively responsible and relevant legal experience. Knowledge of health care law issues desired. In addition, it is vital to have an understanding of healthcare regulatory requirements and healthcare finance. Experience with drafting and negotiating a wide variety of contracts is desired. Education Requirements Must have a Juris Doctorate Degree from an accredited law school. Required Certificates and/or Licenses Must be licensed to practice law in either Maryland, Virginia or the District of Columbia.

Manager, Community & Volunteer Engagement- the MCVE recruits, trains and manages volunteers, ultimately supporting patients and families facing end of life. The MCVE is active in partnering with other organizations, embracing local events, and is a creative relationship builder. Location: Aldie, VA Schedule: Mon-Fri 8:30-5 with occasional weekends COVID-19 vaccine required to be completed upon start. Responsibilities Under the direction of the Director, Community & Volunteer Engagement (DCVE), the Manager, Community & Volunteer Engagement (MCVE) supports the provision of volunteer services to patients and families in compliance with Capital Caring Health's policies and procedures, and state and federal regulations, in support of the mission and vision. Qualifications Experience: Must have 1-2 years of administrative experience including program coordination and supervisory experience. Hospice and/or volunteer experience is strongly preferred. Education: Must have a Bachelor's Degree in Human Services, Education, Management, or a related field. Driver's License: Must have driver's license in good standing and access to a vehicle during working hours.

The Hospice Clinical Liaison serves as the first introduction to hospice and palliative care for a hospitalized patient and their family. The Hospice Clinical Liaison educates the patient and their families on Hospice care and provides ongoing support. This person triages all incoming referrals and coordinates interdisciplinary team members required to best meet the immediate needs of the patient. Together with the patient, family and physician, the Clinical Liaison aids in developing a care plan according to their wishes. In addition, he/she will initiate the assessment to ensure that the care plan is appropriate and is followed. Schedule: Every Saturday and Sunday 10 hour days Location: Alexandria, VA - Inova Alexandria Hospital COVID-19 vaccine required to be completed upon start. Responsibilities The Hospice Clinical Liaison initiates the plan of care, discharge plan and communicates with the interdisciplinary team regarding patient goals and treatment plans. The Clinical Liaison makes nursing assessments, judgments and treatment decisions based on patient needs and wishes. He/she promotes Capital Caring and Capital Palliative Care Consultants programs to acute care facilities through collaborative relationships with the facility by providing opportunities for professional development and community education. May be asked to rotate to other regions/departments Qualifications Experience Requirements Must have one year of experience in a comparable setting/unit. Hospice and/or palliative care experience is strongly desired Education Requirements Must have a degree in Nursing from an accredited nursing program. A BSN degree is desired. Required Certificates and/or Licenses Must have licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the state/jurisdiction of practice. Licensure from compact state is acceptable. Driver's License Must have a driver's license in good standing and access to a vehicle during working hours.

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: Working in collaboration with other members of the pediatric interdisciplinary team/group, the PRN Pediatric Social Worker provides support within the scope of social work practice for hospice and concurrent care pediatric patients regionally and provides assistance in completing initial, routine, and emergent visits as needed. The Pediatric Social Worker makes initial and ongoing SW assessments, judgments and treatment decisions based on patient and family/caregiver needs and wishes and in accordance with her/his professional skills. Qualifications: Master's degree or above in Social Work (CSWE accredited); SWs hired before 2009 who have degrees in other fields are grandfathered in; SWs hired before 4/21/2019 who have BSWs are grandfathered in; Bachelor's degree may be considered depending on geographic area (Note: Home Health requires MSW) Employees working in Georgia require current Georgia LMSW or LCSW Minimum of one (1) year of experience including social work/counseling internship in health care or hospital setting Familiarity with and working knowledge of the concepts and practices of both adult and pediatric patients: Hospice: death and dying Palliative: serious illness Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system Experience in children, family, and group modalities Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload Able to remain calm, professional, trouble shoot and intervene with patient/family crisis situations Able to demonstrate high ethical standards in areas of Hospice mission, confidentiality, sensitivity, and flexibility Excellent communication (verbal and written) and interpersonal skills Ability to work in a team environment and intervene appropriately Mobile Driver - Valid driver's license and automobile insurance per Company policy Ability to travel to off-site locations Ability to physically access any home, hospital, clinic, nursing home, and assisted living facility (i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.) Competencies: Satisfactorily complete competency requirements for this position. Responsibilities of all employees: Represent Company professionally at all times through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with company policies, procedures and standard practices. Observe company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within company. Use resources in a fiscally responsible manner. Promote company through participation in community and professional organizations. Participate proactively in improving performance at the micro and macro levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support company research and educational activities. Share expertise with co-workers both formally and informally. Participate in Quality Assessment and Performance Improvement activities as appropriate. Job Responsibilities: Performs and documents psychosocial assessment. Empowers patient/families to negotiate with resource providers and make decisions on their own behalf. Assists other clinical staff in (1) understanding family dynamics as well as significant social and emotional factors related to health problems and (2) developing a plan to address issues in a nonjudgmental manner. Maintains documentation in a manner that reflects timeliness, completeness, accuracy, legibility, clarity of goals and interventions. Consults and collaborates with other professionals to promote quality care and continuity of patient/family care. Performs other duties as assigned. Home Health Specific: Participates in the development of the individualized Plan of Care and participates in Case Conferences. Observes clinical symptoms, reaction to treatment regimen, and emotional status and reports to the appropriate staff along with pertinent changes. Anticipates barriers to pain and symptom management; identifies differences in goals of curative and palliative care; and provides appropriate education. Respects patient's wishes and stated goals when planning and providing care. Hospice Specific: Shares joint responsibility with other clinicians and volunteers to provide care to patients and families including psychosocial support, advanced directive information, development of Plan of Care, and other social services depending on the patient/family needs. Attends and participates in Interdisciplinary Group (IDG) meetings; assists in developing and updating the Plan of Care; facilitates understanding of social services and bereavement aspects of care, and provides team with goals and interventions for patient/family care. Evaluates bereavement needs including making condolence calls, evaluating risk and coordinating the Plan of Care with Bereavement staff. Palliative Care Specific: Assists the palliative care team and/or directly facilitates patient-family meetings for goal setting and advance care planning. Provides emotional support for patients and families facing serious illness. Coordinates educational and outreach services relevant to the social services - palliative care interface. Provides liaison function: (1) between system-wide outpatient palliative care team and inpatient palliative care team, discharge planning and social service departments and (2) between palliative care team and community hospice, home care agencies, long term care facilities and other community services. Job Description Addendum for Social Worker in the Florida Keys & North Florida (3A): Duties may also include performance in bereavement counseling and volunteer coordination. Evaluates the bereavement care needs for survivors (i.e., adults, children, families) in accordance with Company policy. Provides grief guidance and support to maintain the Plan of Care. Facilitates bereavement and holiday support groups for children and adults. May attend memorial services. Maintains bereavement documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal, evaluation, plan, and intervention. Recruits volunteers through community networking activities and marketing efforts. Screens potential volunteers through intake calls and interviews, and in training. Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for Social Services/Bereavement, events, administrative support, and various other roles. Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition. Participates in volunteer-related special events, committees and task force groups. Maintains records of volunteers, ensuring that all file requirements are met and kept current. Participates in interdisciplinary group (IDG) meetings; providing feedback about patients and family members and serves as a liaison between team members and volunteers. This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

The Office Manager organizes and coordinates the daily operations of the office to provide a safe, efficient and smooth running working environment. The daily administrative functions include, handling schedules and operations for providers as well as managing revenue cycle results. Other duties include working with the clinical team and executive leadership to ensure the highest quality of service. The manager will ensure supplies and equipment are ordered and maintained as well as provide overall support for the office team which will guarantee great patient and family experiences. Schedule: Monday-Friday 8:00AM - 5:00PM Location: Aldie, VA COVID-19 vaccine required to be completed upon start Responsibilities The Office Manager oversees the provision of all office services including supervising the daily operations and routine of the reception area. Serves as a role model for the provision of superior customer service. Qualifications Supervisory Responsibilities N/A Experience Requirements Must have 5 years of office and supervisory experience, preferably in a healthcare setting. Education Requirements Must have a high school diploma or GED. An Associates degree in a business-related field or relevant related completed coursework is preferred. Required Certificates and/or Licenses N/A

The Director, Clinical Educator oversees all education activities at Capital Caring as well as directly manages the education components of multiple priority-driven initiatives across the organization. Working collaboratively with all departments, this role aligns all learning activities to the goal of providing measurable world class care, while balancing the needs of our internal and external learners. The Director of Clinical Education also oversees and directly is responsible for the ongoing clinical and administrative implementation/updates of the learning management system. Location: Falls Church, VA Hours: Monday - Friday, 8:30am-5:00pm COVID-19 vaccine required to be completed upon start Responsibilities The Director, Clinical Education works collaboratively with all departments. This role supports all educational activities with the goal of providing world class care, while balancing the needs of our internal and external learners. Qualifications Licensure Must have licensure from the Commonwealth of Virginia, District of Columbia, and Maryland to practice professional nursing. Education Must have a Master's Degree in Education, Administration, or relevant area and equivalent professional experience required. Experience Must have 5 to 7 years of experience in education/curriculum development/eLearning strategies. Health care background strongly preferred. Three years senior management experience required.

The Hospice and Palliative Medicine Physician is a member of the active medical staff of Capital Caring Health and provides services to our patients throughout the course of their care. This person has advanced knowledge and skills to help prevent and relieve suffering some patients experience with life-limiting, life-threatening and terminal illnesses. The care provided includes, but is not limited to, home and facility-based hospice, home and facility-based palliative care, inpatient hospice, hospital-based palliative care consultation, and outpatient palliative care clinics. Location: Washington, D.C. - Sibley Inpatient Unit Hours: Monday-Friday 8:30am - 5:00pm with nights/weekends as per medical staff requirements COVID-19 vaccine required to be completed upon start. Responsibilities The Hospice and Palliative Medicine Physician provides services to our patients throughout their illnesses. Qualifications Licensure Must be licensed to practice medicine in the state of Maryland, the Commonwealth of Virginia and/or the District of Columbia as dictated by job responsibilities and regional assignments. DEA and State Controlled Substances Registration in above jurisdictions. Education Must be a licensed physician (Doctor of Medicine or Osteopathy) from an accredited school. Board certification in a related specialty, certification in Hospice and Palliative Medicine is desired. Experience Must have 3-5 years of related experience or a Palliative Care Fellowship is preferred. Expertise in the medical care of terminally ill individuals is required.

The Pediatric Office and Volunteer Manager works under the Executive Director, Children's Programs to support pediatric staff with various administrative tasks, special event planning, fundraising, and assistance with program implementation of hospice, palliative care, and bereavement support initiatives across Capital Caring Health service areas. This team member also works closely with the Director, Community and Volunteer Engagement, to support a variety of pediatric volunteer initiatives and other pediatric team members, such as pediatric nurse clinical supervisor, as appropriate. Location: Falls Church, VA Hours: Monday-Friday 8:00am-5:00pm COVID-19 vaccine required to be completed upon start. Responsibilities JOB RESPONSIBILITIES: Support all administrative duties for the pediatric team Perform receptionist duties directing pediatric family phone calls to appropriate team members Manage and organize Pediatric Team Sharepoint and all Capital Caring Kids collateral Assist with development of policies and procedures and ensure policies and procedures are adequately archived Assist with pediatric team budget management, supply orders, check request submission, and patient care billing. Support with identifying pediatric donors/fundraiser opportunities and community partnerships Maintains relevant data and spreadsheets, including cost reports, patient reimbursements, and medical/expressive therapy supply inventories Identify opportunities for administrative management improvements Collaborate with Lead Pediatric Social Worker and communicates to Executive Director, Children's Programs, to provide resource support for pediatric bereavement programs. Provide resource and logistical support for annual events such as Point of Hope Camp and Children's Celebration Together with Lead Pediatric Social Worker, maintains Capital Caring Kids bereavement program, to include groups, educational workshops and individual counseling. Qualifications Supervisory Responsibilities The Office and Volunteer Manager, Capital Caring Kids, will be responsive for overseeing administrative interns and volunteers. Experience Requirements Must have 2-5 years of work experience in administrative/office management role. Must have prior experience with community-based event planning and fundraising. It is also desired for the candidate to have prior experience and knowledge in the area of supporting death/dying, grief and loss. Education Requirements Bachelor's degree in business administration, communications, or related field Required Certificates and/or Licenses N/A

Nurse Practitioner - NEW GRADS WELCOME TO APPLY The NP is vital in determining the ongoing needs of patients and families. The NP works collaboratively with the clinical team and in close conjunction with the HPM Physician to diagnose, prescribe, and conduct ongoing assessments. The NP is a conduit for a patient's ever-changing medical information, helping ensure each person can get the care they need, when they need it. Location: Falls Church, VA Schedule:8:30am-5:00pm Monday - Friday COVID-19 vaccine required to be completed upon start. Responsibilities The Nurse Practitioner (NP) provides quality patient care in variety of settings in collaboration with and under the direction of the Hospice and Palliative Medicine Physician. Follows established nursing and organizational standards, procedures, and practice. Gives specific patient care directions to nursing and other staff. Provides education and support for patients, families and staff members. May be asked to rotate to other regions/departments. Qualifications Experience Requirements: Must have 5 years of recent clinical experience to include sufficient experience in hospice, palliative care, and/or acute inpatient care. Education Requirements: Must have a Master's degree from an accredited program for Nurse Practitioners. Required Certificates and/or Licenses: Must have medical practice license from the governing body for medical practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia. An ACHPN certification is preferred. Will Also Accept New Grads Driver's License: Must have driver's license in good standing and access to a vehicle during working hours.

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Social Worker is an active member of the Capital Caring Health Interdisciplinary Team, providing a wide variety of direct and indirect social work services to patients/caregivers/families in accordance with the individualized plan of care, as prescribed by the physician. The Social Worker actively participates in coordination of all aspects of the patient's care, in accordance with current professional standards and practice. She/he participates in ongoing interdisciplinary comprehensive assessment; develops and evaluates the Plan of Care; contributes to patient and family counseling and education and participates in the QUAPI program and hospice sponsored in-service training. Quality Provision of Services: 1. Develops an individualized plan of care with the patient/family, the physician, the nurse and other members of the interdisciplinary team to meet the patient/family psychosocial needs. Identifies problems, goals and interventions and revises them based on input and a reassessment every two weeks. a. Involves the patient/family in the plan of care b. Identifies and utilizes appropriate community resources c. Assesses caregiver's ability to function adequately d. Assesses need for counseling related to risk assessment for pathological grief e. Assesses special needs related to cultural diversity including communication, space, role of family member and special traditions f. Identifies the developmental level of patient/family and obstacles to learning or ability to participate in care of patient g. Addresses patient/family questions and issues h. Identifies obstacles to compliance and assists in understanding goals or interventions i. Identifies support systems available to reduce stress and facilitate coping with end of life care j. Evaluates for long term care when appropriate and assesses ability to accept change in level of care. 2. Under the direction of the Clinical Supervisor, accompanies the Admission Nurse on the admission visit to provide psychosocial assessment and support. 3. Functions as a member of the IDT, reporting changes in patient/family condition to appropriate members of the team, collaborating on care planning and coordinating provision of care. 4. Enhances the responsiveness of the environment and initiates appropriate referrals to other disciplines and/or community resources. 5. Assumes responsibility for own professional growth through continuing education, clinical supervision and participation in Social Work meetings. 6. Assesses at time of initial assessment the perceived bereavement risks of the patient's family and initiates a written plan of bereavement intervention that shall be incorporated into the patient's plan of care. The plan shall be based on the needs of the family and shall recognize the family's social, religious and cultural values. 7. Participates in committee work as approved by the appropriate supervisor. 8. Functions as a member of the office team by participating in office staff meetings and demonstrating flexibility in work schedules. 9. Participates and contributes to the Interdisciplinary Team through regular attendance at team meetings, active discussion to patient/family needs and individual consultation. 10. Participates in marketing/education in facilities as requested. 11. Participates in the QUAPI program and hospice sponsored in-service training. 12. Participates in the orientation of paid and volunteer staff. Organizational/Regulatory Compliance: 1. Conducts a complete psychosocial assessment of the patient and family and participates in the development of the plan of care at the time of the patient's admission. Evaluates patient/family response to psychosocial interventions, including when there is a referral to community agency resources. Identifies family dynamics and communication patterns, patient/family psychosocial status, potential for risk of suicide and or abuse or neglect. Assesses environmental resources and obstacles to maintain safety. 2. Delivers or supervises the delivery of social services to the patient or the patient's family, including: a. short-term individual counseling, b. crisis intervention c. assistance in providing information and preparation of advance directives d. funeral planning issues and transfer of responsibilities regarding fiscal, legal and health care decisions 3. Reports any changes in the emotional, social or financial condition of the patient or family to the attending physician 4. Reviews and updates the plan of care as often as necessary 5. Assists the patient and family with identifying and accessing community resources. Assists the patient/family in assessing financial resources when appropriate. 6. Acts as consultant to hospice program staff. 7. Participates in the quality improvement reviews and evaluation of social services. 8. Obtains physician's orders for services, as necessary. 9. Prepares clinical and progress notes. Documents goal-directed counseling, interventions and responses, as well as telephone calls, referrals, etc. in a timely manner. Uses appropriate forms or formats according to Capital Caring Health policies and procedures. 10. Assesses bereavement needs. Completes interdisciplinary bereavement assessment within 7 days after the patient's death. 11. Participates in discharge planning. Develops or participates in development/implementation of live discharge plan, identifying patient/family needs when discharged. a. Collaborates with the IDT to facilitate patients' transfer to or from another agency. b. Assists patient/caregiver/family with transition. c. Provides follow up contacts to determine success of transfer and offer alternatives as accepted by patient/caregiver/family. 12. Contributes to patient and family counseling and education. 13. For LONG TERM CARE: Follow the rules and regulation of the facility; documents per the “Documenting in Facilities” guidelines. People/Communications: 1. Acts as a communication bridge between patient/family and the interdisciplinary team to facilitate understanding of the psychosocial needs and the plan of care. Communicates psychosocial information to inpatient facility when level of care is changed. 2. FOR LONG TERM CARE: Collaborates and communicates with the charge RN and/or RN caring for patient. 3. Assists survivors in transition to bereavement services and leads bereavement groups as need is identified. 4. Responds to emergencies with crisis interventions that may involve outside agencies such as Adult/Child Protective Service, Police, or Mental Health Mobile Crisis Unit according to Hospice procedures Financial Stewardship 1. Achieves expected productivity standard (based on patient visits, coordination, and discharge planning) as defined by the organization and in alignment with best practices/the Capital Caring Health model. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Supervisory Responsibilities: N/A Experience Requirements: The Social Worker must have at least 2 years of master's level experience in an interdisciplinary health care setting. Education Requirements: The Social Worker must have at least a MSW from a Social Work Education accredited school. Required Certificates and/or Licenses: The Social Worker must have medical licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, if applicable. Overall Skills: The ability to demonstrate superlative oral and written communication skills as well as ability to organize and manage projects within defined timeframe and budget; work both independently and as part of a team; demonstrate excellent interpersonal and collaborative; demonstrate organizational skills with ability to delegate and follow up; manage multiple tasks and stressful situations with a positive attitude; demonstrate a strong work ethic and attention to detail; demonstrate skills in psychosocial assessment, crisis intervention and counseling; demonstrate knowledge of hospice-appropriate theories, e.g. general and family systems, object relations, transpersonal, and cognitive-behavioral, etc.; be an advocate for patient/family within the structure of the team, agency, medical setting, and community; conduct effective community education that enhances understanding of special needs of terminally ill; demonstrate sensitivity to issues of loss and grief. Compensation Pay Range: $35.00 - $35.00 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

The Clinical Manager is responsible for the daily assessment of the team activities. The manager will assist with accepting referrals, assuring timely admissions, assigning patients to the appropriate team members and monitoring patient care as ordered by the interdisciplinary plan of care team. Location: Largo, MD Hours: Monday - Friday (8:00am - 5:00pm) COVID-19 vaccine required to be completed upon start Responsibilities The Clinical Manager conducts the IDT meetings, supervises and supports clinical staff through evaluation and field supervisory visits and assures ongoing development of the team's clinical skills. The Clinical Manager will assure quality care and compliance with state and federal regulations, CHAP accreditation standards, and the organization's policies and procedures. Qualifications Experience Requirements Must have 2 years of public health/community health, medical/surgical or hospice nursing experience. Management experience preferred. Hospital based nursing is preferred Education Requirements Must have RN in Nursing from an accredited nursing program. A BSN is preferred. Required Certificates and/or Licenses Must have licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the state/jurisdiction of practice. Licensure from compact state is acceptable. Healthcare Provider BLS (CPR) is required to practice in the State of Maryland and the District of Columbia.

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! The RN Day Triage provides telephonic and ad hoc support to patients and families. The RN, Day Triage will establish and maintain positive relationships with team members, patients/families and referral resources. Qualifications: Current Affiliate state or multi-state license to practice as an RN, and has the ability to apply for/obtain multi-state RN license within 30 days of hire, if not already a holder of a multi-state license. Minimum of one (1) year nursing experience; hospice or hospital experience preferred Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred Excellent critical decision making and problem-solving skills Excellent clinical and assessment skills Ability to use equipment with visual and auditory mechanisms Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines Ability to effectively handle stressful situations professionally and calmly with exceptional customer service Strong patient service skills Information seeking / probing skills Accurate knowledge transfer Listening, understanding, and responding Able to navigate in a fast-paced environment utilizing interpersonal skills to maximize caller reassurance and patient visits Ability to work in a cooperative team environment Able to exhibit a sense of urgency in daily work activities Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills Available to work shifts to accommodate extended hours of operation as scheduled Ability to perform sedentary work with frequent interruptions Ability to manage the emotional stress of working with and caring for terminally ill patients and their families Ability to perform the essential functions and physical requirements lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodations Competencies: Satisfactorily complete competency requirements for this position. Responsibilities of all employees: Represent the Company professionally at all times through care delivered and/or services provided to all clients. Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Company policies, procedures and standard practices. Observe the Company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. Use resources in a fiscally responsible manner. Promote the Company through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support Company research and educational activities. Share expertise with coworkers both formally and informally. Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: Triages phone calls and ensures that callers' needs are met efficiently using excellent customer service skills. Provides and manages direct care to patients and families incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. Responsible for the timely, courteous, and effective handling of clinical inquiries related to Chapters Health System's services. Positively promotes and clearly explains benefits of Chapters Health System's services. Clients include current and prospective patients, friends, or family members, Powers of Attorney, care providers, physicians, nursing staff, nursing homes and Assisted Living Facilities (ALFs), hospital staff, and others, as appropriate. Gathers necessary information and required documentation from appropriate sources to ensure complete, current, and accurate documentation of patient information and data. Accurately enters data into information tracking systems, including entering and tracking patient referral file in electronic medical record (EMR). Provides reassurance to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates or completes in person visit when needed/or requested. Assists the patient and family to achieve the desired comfort levels. Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations. Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG). Triage RN's who experience technical issues not caused by the company equipment or network (i.e. offsite power outage, personal internet outage) are required to report the situation to leadership immediately, and have 30 minutes to resolve the technical issue. If the issue cannot be resolved in 30 minutes, RN may be required to report to a IPU or Resource Center based on leadership direction. During times of emergencies (i.e. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency. Performs other duties as assigned. This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Quality Assurance Nurse is a Registered Nurse who is responsiable for ADR submissions, QA review activities, and regulatory compliance for all levels of Hospice care in conjunction with the QA Director. The Quality Assurance Nurse (QARN) is responsible for assisting in the development, implementation and evaluation of quality assurance, performance improvement, and utilization review activities as requested by the VP of Organizational Performance/Chief Compliance Officer and the Director of Clinical Performance. Location: Falls Church, VA Hours: Monday - Friday 8:30am - 5:00pm COVID-19 vaccine required to be completed upon start Responsibilities The Quality Assurance Nurse (QA Nurse) optimizes quality of care across all departments by undertaking efforts to review clinical competency, ensure regulatory adherence, prevent adverse events, and promote infection prevention. Qualifications Experience Requirements Must have previous healthcare and quality improvement experience. Experience in hospice, long-term care, and in in-patient units is preferred. Education Requirements Must have a BSN. Required Certificates and/or Licenses Must have licensure from the governing body for nursing practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia. A BSN degree is preferred. Overall Skills Must have the ability to demonstrate superlative oral and written communication skills as well as ability to organize and manage projects within defined timeframe and budget. Must be able to work both independently and as part of a team. Must demonstrate excellent interpersonal and collaborative qualities. Must have organizational skills with ability to delegate and follow up, manage multiple tasks and stressful situations with a positive attitude, demonstrate a strong work ethic with attention to detail and demonstrate organization policy as well as state regulation knowledge.