Capital Caring Health jobs in Washington, DC - 41 jobs

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! The Grief Counselor provides short-term counseling support to individuals, children, and families who are coping with grief and loss issues due to a death. This may include anticipatory grief support. Services are available to hospice families as well as the larger community. Essential Duties and Responsibilities: Quality Provision of Services: 1. Aligns all professional practice with Capital Caring Health's mission to provide patients and their families with advanced illness care of the highest quality and in accordance with the core values of patients and families first, always do the right thing, and respect everyone. 2. Develops the Bereavement Plan of Care based upon the IDT assessment after the time of patient death, and includes the following: a. Assesses family/caregiver grief and loss issues related to death of patient b. Offers short-term individual/family counseling, and access to support groups, and workshops c. Offers phone calls, condolence cards, grief literature, and special programs to meet the needs of the grieving population d. Provides grief interventions tailored to meet the needs of the client, factoring in age and any other factors which impacts services e. Assesses the impact of social, spiritual, and cultural issues on the grief reaction f. Completes community-based referrals as indicated g. Assesses for complicated grief reactions 3. Provides community based short-term individual/family grief counseling due to issues related to death, as requested. 4. Participates in the provision of education, support, and supervision to CCH intern programs. 5. Actively seeks to provide grief support/education to residents and staff of area partner facilities (ALF/SNF/INF and ICF/IMR). 6. Develops and facilitates grief support groups, workshops and special programs to meet the needs of and within assigned regional area. Collaborates these activities with staff in other regions as well as IDT. 7. Completes all Family Service On-Call shift requirements in accordance with their regional expectations. Organizational/Regulatory Compliance: 1. Participates in all QUAPI and organizationally sponsored in-service trainings and webinars. 2. Provides Bereavement orientation and training of new staff, volunteers, and interns. 3. Maintains clinical records of clients served within electronic medical record and in accordance with CHAP/organizational compliance standards. 4. Effectively utilizes organizational documentation and tracking tools for data collection. People/Communications: 1. Communicates effectively through both oral and written communications across settings. 2. Protects client rights to confidentiality in accordance with Capital Caring Health and HIPAA policies and regulations. 3. Maintains a person-centered, non-judgmental approach to service provision while treating everyone with dignity and respect. 4. Maintains professional boundaries with all workplace interactions. 5. Conveys warmth, compassion, and empathy in promoting patient right to self-determination while being mindful of individual differences which includes cultural, spiritual, ethnic, and gender diversity. 6. Responds promptly to requests for grief education for the larger community and for individuals seeking services. 7. Participates in offering staff grief support related to their Hospice work. Financial Stewardship 1. Achieves expected productivity standard as defined by the organization and in alignment with best practices. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Supervisory Responsibilities: The Grief Counselor will only perform supervisory duties when recommended and educated to do so by organizational leadership. Experience Requirements: The Grief Counselor must have at least 3 years of clinical counseling experience in the areas of death/dying grief, loss and survivorship. Related clinical experience in varied multi-disciplinary settings and with short-term grief counseling with individuals, couples, children, families, and groups. Education Requirements: The Grief Counselor must have at least a Master's degree in the areas of Psychology, Social Work, Thanatology, Expressive Arts, Mental Health Counseling or Pastoral Counseling. Required Certificates and/or Licenses: License eligible or Board Certified based upon degree and according to jurisdiction of practice. Overall Skills: The ability to demonstrate superlative oral and written communication skills as well as ability to organize and manage projects within defined timeframe and budget; work both independently and as part of a team; demonstrate excellent interpersonal and collaborative; demonstrate organizational skills with ability to delegate and follow up; manage multiple tasks and stressful situations with a positive attitude; demonstrate a strong work ethic and attention to detail; demonstrate skills in clinical assessment, crisis intervention and counseling. Knowledge of grief theories, relationship and family systems, and trauma informed therapies. Advocates for clients with regard to communication with external support services. Conducts effective community education that enhances understanding of the unique needs of the bereaved. Physical/Mental/Emotional Skills: The ability to possess exceptional leadership skills, including a faculty for conceptual thinking, peer motivation, problem solving, and who can demonstrate initiative, follow-up and follow-through; work in a fast paced environment utilizing tact, patience, and diplomacy; work independently; resolve conflict and be comfortable with conflict resolution and management; facilitate the development of trusting relationships and partnerships with physicians, payers, patients and co-workers; maintain a positive public image for Capital Caring by dealing with patients and employees; communicate respectfully, openly, honestly and directly; push and pull heavy objects; display a full range of body motion; serve as coach, mentor and a positive role model; drive extensively and navigate to new client locations, on a tight schedule, sometimes in heavy traffic. Technological Skills: The ability to demonstrate proficiency in Microsoft Office and internet browsers; effectively navigates client health information systems. Reasoning Ability: The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems involving several concrete variables in standardized situations. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; taste or smell and push, pull. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus; effectively manage work-related stress and maintain consistent customer service focus skills. Work Environment: The work environment characteristics are representative of those an employee would normally encounter while performing the essential functions of this job in an office and within the community and home setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in a business office with computers, printers, copy/fax machines and telephones. The noise level in the work environment is usually light to moderate. The environmental conditions are that of what is to be expected in a temperature-controlled building, and client residence environment. Required to drive to alternate work locations to meet with clients, to attend organizational sponsored meetings and training opportunities, and to provide community education. Compensation Pay Range: $56,414.18 - $81,236.56 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Benefits available on Day 1 The Clinical Manager is responsible for the day to day triage of the Team activities of accepting referrals, assuring timely admissions, assigning patients to the appropriate team members and monitoring patient care as ordered on the interdisciplinary plan of care. The Clinical Manager conducts the IDT meetings and supervises and supports clinical staff through evaluation and field supervisory visits and assures ongoing development of the teams' clinical skills. The Clinical Manager will assure quality care and compliance with state and federal regulations, CHAP accreditation standards, and the organization's policies and procedures. The Clinical Manager will be responsible for supervising applicable Case Managers, RNs, LPNs, CNA/HHAs, Therapists, Social Workers, Grief and Bereavement Coordinators, and Chaplains. The Clinical Manager must have at lease one year of Hospice/Home Health experience. A minimum of two years of management experience and at least four years of medical survival and/or oncology is preferred. The Clinical Manager must have at least a RN from a NLN accredited nursing program. A BSN is preferred. The Clinical Manager must have licensure from the governing body for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia. CPR certification is required. Essential Duties and Responsibilities: Receives/triages inquiries from the Referral Center, staff, patients, caregivers, referral sources and the community. Performs telephone assessment to determine needs of the caller. Develops and implements a plan to address the needs by (but not limited to): instruction, dispatching appropriate staff to make a patient visit, or contacting a physician. Assures that members of the interdisciplinary team have demonstrated the skills competencies to care for assigned patients. Assists the Executive Director as a liaison between Hospice and other professionals, including the AMD, community physicians, hospitals, nursing homes, and agencies. Enhances the integrity and clinical practice of the team by providing them with a consistent role model, mentor, instructor, and resource person. Assumes responsibility for own professional growth and development in order to maintain and improve competence. Evaluates own needs for support and uses identified system(s) to meet the need. Develops new skills by participating in ongoing education and maintaining knowledge of current nursing practice through journals, literature review, etc. Participates in quality improvement activities, QUAPI program and hospice sponsored inservice training. Serves on committees or teams as approved by the Executive Director. Organizational/Regulatory Compliance: Ensures compliance with all areas of federal, state and local laws and regulations as well as CHAP accreditation standards, Conditions of Participation, and the organization's standards of care, policies and procedures. Communicates with the appropriate physician(s) regarding the patient's condition, incorporating hospice expertise. Implements physician's orders by documenting and communicating to staff, patient/caregiver or facility. Utilizes appropriate resource services (ambulance, IV therapy, DME, inpatient facilities, and appropriate agencies) to implement orders. Performs the introductory (90 day) and annual performance review of assigned team members in accordance with the organization's policy and timelines. Assures that licensed practical nurses, nursing assistants and other care assistants work under the direct supervision of a registered nurse. Follows all rules and regulations of the facility. People/Communications: Assigns and coordinates daily schedules of clinical staff, including PRN staff. Facilitates the provision of patient care services on a day to day basis, according to the plan of care. Works closely with team members to meet agency productivity standards. Coordinates all interdisciplinary team services, including on call personnel, inconjunction with the after hours department in order to assure 24 hour availability of patient care services. Assists the Executive Director to assess the need for new staff and to recruit, interview, and make hiring decision in collaboration with Human Resources. Orients new staff to the team after HR and clinical orientations. Coordinates with the Clinical Education staff (CORE) to assure that assigned staff attend and receive education programs. Coordinates with staff in contract bed facilities regarding the hospice plan of care, standing orders, etc. Assists with the implementation of a plan to address identified needs. Collaborates and communicates with the facility staff and CNA regarding patient status and the care provided. Compensation Pay Range: $95,204.19 - $142,805.69 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Department or Site Secretary is responsible for routine administrative support for the assigned Department/Site. Qualifications: High school diploma; Associate's degree or an equivalent combination of work experience and education Minimum of one (1) year of progressively responsible administrative assistant/secretarial experience Previous healthcare experience and medical terminology preferred Well-developed organizational and computer skills; attention to detail with high degree of accuracy Well versed in Microsoft PowerPoint, Word and Excel Ability to handle physical workload involved and stress of working in a hospice care organization Ability to work independently and prioritize multiple tasks under minimal direction Self-starter who completes assignments accurately and in a timely manner Strong (verbal and written) communication skills, including face-to-face, telephone, and correspondence Must be able to interact successfully with patients and families and other agencies, as needed, presenting a positive and professional image Able to demonstrate strong ethical base related to mission, including confidentiality, sensitivity, and flexibility Competencies: Must satisfactorily complete competency requirements for this position. Responsibilities of all employees: Represent the Company professionally at all times through care delivered and/or services provided to all clients. Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Company policies, procedures and standard practices. Observe Company health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. Use resources in a fiscally responsible manner. Promote the Company through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support Company research and educational activities. Share expertise with co-workers both formally and informally. Participate in Quality Assessment Performance Improvement activities as appropriate for the position. Job Responsibilities: Provides routine administrative support for the assigned department(s)/Manager(s). Coordinates, schedules and sets-up meetings; prepares agendas/meeting minutes and sends group reminders. Manages mailings, duplication and dissemination of information. Prepares and processes internal and external correspondence. Organizes, maintains and updates departmental files and orders office supplies. Anticipates the needs of and provides support for the functions of the assigned department(s)/location(s). Assists with presentation handouts, overheads, etc. Assists with compiling reports. Provides phone coverage when needed. Performs other duties as assigned. Position Description - Addendum I: Essential Duties and Responsibilities of the Position: In addition to the duties listed above, the following are specific to the Department Secretary in the Legal Department. These are not constructed as exclusive or all-inclusive. Other duties may be required and assigned. Qualifications: Must be a notary public or become one within 90 days of hire. Previous contract administration/database management experience preferred. Previous experience in supporting legal department operations preferred. Ability to type at least 50 wpm with high accuracy. Able to effectively prioritize and meet deadlines. Job Responsibilities: Maintains in strict confidence all information and documents concerning the Company and any aspect of its operations which are shared with, under the review of, or maintained or created by the Legal Department, including, but not limited to, proprietary and privileged documents and patient records. Processes and files daily mail of Legal Department. Receives and relays Legal Department telephone calls. Assists with online research, compiling reports, and document production. Sets up, maintains, marks up, of contract/vendor records in e-files and within contract management software. Supports legal research and communications with agencies, vendors, experts, Lawyers, opposing counsel and other staff and third parties. Facilitates the meeting of deadlines by keeping multiple agendas and providing timely reminders. Proofreading and editing of legal and contractual documents. Prepare forms including licensure applications and beneficiary form. Documents and maintains details on all tasks managed and/or (i.e. litigation, research, projects, contracts) assigned to department, to include internal and external follow up with involved parties as necessary. Implements and maintains office systems. Files, organizes, scans and copies legal documents in a timely manner. Prepares and/or processing third party invoices and department credit care reconciliation submissions. Supports operations of the Corporate Headquarters Mailroom including, but not limited to daily sorting, scanning, and distribution of all mail and application of postage of outbound mail. Position Description - Addendum II: Essential Duties and Responsibilities of the Position: In addition to the duties listed above, the following are specific to the Department Secretary in the Social Services Department. These are not constructed as exclusive or all-inclusive. Other duties may be required and assigned. Qualifications: Previous experience in healthcare, non-profit, hospice, and/or bereavement services preferred. Well versed in Microsoft PowerPoint, Word, Excel and Smartsheets with an ability to develop new templates in these systems. Must be able to interact successfully with patients and families, other agencies, and donors, as needed, presenting a positive and professional image. Job Responsibilities: Oversite of donor funds, including ordering items, ensuring delivery of items, and tracking all inventory. Coordinate with multiple departments who participate in the donor funded programs. Review and improvement of procedures related to inventory as needed. Compensation Pay Range: $19.68 - $28.34 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

Deliver Comfort. Honor Dignity. Transform Care. Are you a Hospice Aide or Certified Nursing Assistant (CNA) who finds purpose in providing compassionate, hands-on care during life's most meaningful moments? We believe every day is an opportunity to bring comfort, dignity, and peace to patients and families facing end-of-life journeys. We're currently seeking a dependable, empathetic, and attentive Hospice Aide to provide essential personal care and emotional support to patients wherever they call home-whether that's a private residence, assisted living facility, or inpatient unit. If you're passionate about making a difference when it matters most, we invite you to join our dedicated hospice care team. What You'll Do as a Hospice Aide: Provide direct personal care to terminally ill patients Assist with personal hygiene, grooming, and toileting Support safe mobility, including use of walkers and wheelchairs Help with meal preparation, feeding, and light housekeeping Observe and report changes in the patient's physical or mental condition Offer emotional and psychological support to patients and families Maintain accurate and timely documentation of visits Attend team meetings and participate in Quality Improvement (QI) activities Practice infection control and follow safety protocols at all times About You Qualifications - What You'll Bring: Active CNA license in the state of employment (Required) Current CPR certification (Required) Driver's license and reliable vehicle with insurance (Required) Six (6) months or more of direct patient care experience (Preferred) Comfortable working in home settings, hospice facilities, or long-term care environments Demonstrated compassion, patience, and ability to handle emotional situations Willingness to work independently and adapt to changing patient needs Preferred Background (Not Required): Experience in home health, hospice, palliative care, or oncology Prior roles in hospital nursing, ICU, geriatrics, med-surg, ER, telemetry, or nursing homes Exposure to end-of-life care, wound care, or admissions support We Offer Benefits for All Hospice Associates (Full-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Ready to Make a Difference in Someone's Daily Life? Apply now to become part of our Hospice Care team and help patients live safely, comfortably, and with dignity-at home. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Heartland Hospice Our Company At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.

Expand Access. Build Partnerships. Transform Hospice Care. We are seeking a dedicated Hospice Nurse Practitioner to perform Face-to-Face (F2F) encounters essential for hospice eligibility certification and recertification. In this role, you will gather comprehensive clinical information, perform detailed assessments, and collaborate closely with hospice physicians and interdisciplinary teams to ensure quality patient care and regulatory compliance. Key Responsibilities: Perform and complete physical assessments for hospice F2F encounters within CMS-established regulatory timeframes. Document clinical findings accurately and attest F2F encounters in patient medical records. Utilize Local Coverage Determination (LCD) criteria per hospice policy and regulatory requirements. Communicate clinical findings, review treatment plans, lab results, diagnostics, and medications with certifying physicians. Collaborate effectively with physicians, interdisciplinary group (IDG) members, patients, caregivers, and families. Provide clinical recommendations to the IDG based on F2F assessment findings. Conduct assessments in the patient's place of residence, including home, skilled nursing, or other settings. Notify the hospice agency promptly if unable to complete F2F visits as scheduled. May provide F2F coverage for multiple provider numbers with approval. About You Qualifications - What You'll Bring: Master's or higher degree in Nursing Completion of an accredited graduate-level nurse practitioner education program Current registered nurse license in state of practice Current advanced practice nurse license or certification National Nurse Practitioner certification (ANCC or AANP) Collaborative agreement in place as required Current CPR certification Valid driver's license and automobile insurance Strong understanding of hospice care principles and terminally ill patient support systems Excellent patient assessment and clinical evaluation skills Familiarity with LCD criteria and hospice documentation requirements Knowledge of Medicare, Medicaid, ACHC, and other regulatory guidelines Strong oral and written communication skills Compassionate and sensitive to end-of-life issues impacting patients and families Ability to provide emotional support during times of crisis Flexible and adaptable with ability to manage diverse tasks efficiently Effective communicator across diverse socioeconomic and cultural backgrounds Cooperative and tactful team member adhering to OSHA, state, and federal hospice regulations Preferred (Not Required): Experience in acute care, hospital, oncology, home health, skilled nursing, or hospice settings We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Join our hospice team Play a vital role in delivering compassionate, compliant care that honors patients' dignity and supports families during challenging times. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Heartland Hospice Our Company At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.

Want to join our Team? We are currently looking for a Manager of Community Partnerships to develop and Maintain relationships between Hospice of the Chesapeake (HOC) and various referral sources in their assigned territories. The focus of these relationships is to improve patient access to HOC services, increase overall census and educate referral sources about the benefits to patients and families. Office Location: Largo, MD Coverage Area: Prince George's County Status: Full-time Schedule: Monday - Friday 8am - 4:30pm Salary: Competitive, commensurate with experience, education and credentialing Main Responsibilities: Cultivates trusting relationships with healthcare professionals in assigned accounts and service areas to maintain consistent awareness of HOC's programs and services. Analyzes referral source patterns and partner needs. Develops personalized outreach strategies that strengthen existing partnerships and nurture new relationships to extend our circle of care. Partners with the Communications department in the development of educational, marketing, and communication pieces that effectively translate the clinical approaches and “image” of HOC. Conducts liaison and admissions visits as necessary and appropriate to licensure. Coordinates with Access Services department to facilitate these visits. Serves as a compassionate ambassador for HOC at professional/ clinical events. Prepares and makes presentations. Leads or participates in a variety of Business Development, Clinical Teams and other meetings and activities. Other duties as assigned. What We Offer: A rewarding and fulfilling career with a company that values your contributions. Competitive salary and generous paid time off, including 18 vacation days, 10 sick days, and 8 paid holidays in your first year of employment with HOC. Educational assistance to pursue professional development, additional certifications and degree programs. Comprehensive health, dental, and vision coverage, company-paid Short-Term Disability and Life Insurance, and available accident and critical illness coverage. Additional duties as assigned. About Hospice of the Chesapeake At Hospice of the Chesapeake, we create meaningful experiences for those in the communities we serve who are experiencing serious advanced illness and loss. We believe truly meaningful experiences come from a partnership between highly skilled and compassionate professionals, our healthcare partners and the patient and family with a primary focus on living each day to the fullest extent possible. We develop care plans to minimize symptoms, articulate what matters most, and remember that each moment matters. We are Your Hometown Hospice! Over the last 45 years, our team has cared for more than 50,000 hospice patients and nearly 100,000 family members. To learn more please visit us at hospicechesapeake.org or find us on social media. Qualifications Your Qualifications: Bachelor's Degree or equivalent combination of education and experience, in marketing, nursing, healthcare administration, social work, business administration or related field, required; a successful track record in outside sales/marketing highly desirable. Minimum of three (3) years successful sales/marketing experience in healthcare. Experience in hospice, home health, or durable medical equipment (DME) highly desirable. Demonstrated knowledge and understanding of managed care organizations, including utilization review and capitated contracting concepts with hospitals and physician groups (physician billing, nursing home billing and hospice Medicare billing. Solid analytical, organizational and interpersonal skills in order to effectively identify referral source problem areas, develop appropriate courses of action and convey same to client. Must be computer fluent and able to use email, and common business software (i.e. Microsoft Word, Excel and PowerPoint) to conduct business in a timely and accurate manner. Current Maryland driver's license and clean driving record. Reliable transportation a must. In accordance with Hospice of the Chesapeake's commitment to leadership and industry-leading care, we require that all employees be vaccinated against COVID and influenza, as well as being screened for TB upon hire and annually thereafter. Documented and supported requests for religious and medical accommodation may be considered but may not be approved in all circumstances. #IND

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! The RN Day Triage provides telephonic and ad hoc support to patients and families. The RN, Day Triage will establish and maintain positive relationships with team members, patients/families and referral resources. Qualifications: Current Affiliate state or multi-state license to practice as an RN, and has the ability to apply for/obtain multi-state RN license within 30 days of hire, if not already a holder of a multi-state license. Minimum of one (1) year nursing experience; hospice or hospital experience preferred Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred Excellent critical decision making and problem-solving skills Excellent clinical and assessment skills Ability to use equipment with visual and auditory mechanisms Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines Ability to effectively handle stressful situations professionally and calmly with exceptional customer service Strong patient service skills Information seeking / probing skills Accurate knowledge transfer Listening, understanding, and responding Able to navigate in a fast-paced environment utilizing interpersonal skills to maximize caller reassurance and patient visits Ability to work in a cooperative team environment Able to exhibit a sense of urgency in daily work activities Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills Available to work shifts to accommodate extended hours of operation as scheduled Ability to perform sedentary work with frequent interruptions Ability to manage the emotional stress of working with and caring for terminally ill patients and their families Ability to perform the essential functions and physical requirements lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodations Competencies: Satisfactorily complete competency requirements for this position. Responsibilities of all employees: Represent the Company professionally at all times through care delivered and/or services provided to all clients. Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Company policies, procedures and standard practices. Observe the Company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. Use resources in a fiscally responsible manner. Promote the Company through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support Company research and educational activities. Share expertise with coworkers both formally and informally. Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: Triages phone calls and ensures that callers' needs are met efficiently using excellent customer service skills. Provides and manages direct care to patients and families incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. Responsible for the timely, courteous, and effective handling of clinical inquiries related to Chapters Health System's services. Positively promotes and clearly explains benefits of Chapters Health System's services. Clients include current and prospective patients, friends, or family members, Powers of Attorney, care providers, physicians, nursing staff, nursing homes and Assisted Living Facilities (ALFs), hospital staff, and others, as appropriate. Gathers necessary information and required documentation from appropriate sources to ensure complete, current, and accurate documentation of patient information and data. Accurately enters data into information tracking systems, including entering and tracking patient referral file in electronic medical record (EMR). Provides reassurance to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates or completes in person visit when needed/or requested. Assists the patient and family to achieve the desired comfort levels. Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations. Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG). Triage RN's who experience technical issues not caused by the company equipment or network (i.e. offsite power outage, personal internet outage) are required to report the situation to leadership immediately, and have 30 minutes to resolve the technical issue. If the issue cannot be resolved in 30 minutes, RN may be required to report to a IPU or Resource Center based on leadership direction. During times of emergencies (i.e. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency. Performs other duties as assigned. Compensation Pay Range: $69,067.01 - $103,601.11 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Social Worker Shift: Monday -Friday 3 eight hour shifts per week- 24 hours/week The Hospice Social Worker is an essential member of the Capital Caring Health Interdisciplinary Team, providing a wide variety of services to patients/caregivers/families in accordance with the individualized plan of care. The Social Worker actively participates in coordination of all aspects of the patient's care in accordance with current professional standards and practice. The Social Worker's expertise lies in identifying and addressing the emotional and biopsychosocial needs in advanced illness at end of life. Experience Must have at least 2 years of Master's level Social Work experience in an interdisciplinary or health care setting. Education Requirements Must have a minimum Master's degree in Social Work (MSW) from a Social Work accredited school. Required Certificates and/or Licenses Must have appropriate licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, if applicable.

We are currently seeking a talented, compassionate LPN to provide hospice care to patients where they reside. This position will be based out of Largo, MD and will cover both Prince George's County and Anne Arundel County. This position is a night shift, fulltime - 3 12-hr shifts per week, 8pm - 8:30am with a weekend rotation required. This position is Non-Exempt, and paid hourly + differential. Main Responsibilities: Engage with patients to build trust while you assess their physical, psychosocial, and emotional condition as well as their environment during regular nursing visits. Adapts communication style to each individual and circumstance to provide an atmosphere that protects patient dignity. Recognizes changes in clinical status, anticipates patient and caregiver needs with a sense of urgency, and reports any changes to the patient or their environment to the interdisciplinary team to ensure the highest level of service and care. Requests assistance from supervisor or an RN as needed. Work collaboratively with your supervising RN Case Manager to initiate and revise plan and goals of care to ensure patient comfort and family/caregiver support and competence throughout their journey through advanced illness and end-of-life. Follows nursing standards of practice and meets or exceeds HOC quality goals to ensure the best possible outcomes for the patient and family from admission through bereavement care. What We Offer: A rewarding and fulfilling career with a company that values your contributions Competitive salary and generous paid time off, including 18 vacation days, 10 sick days, and 8 paid holidays in your first year of employment with HOC. Access to our Emergency Sick Bank to provide a safety net gift of up to 80 hours of sick time for medical emergencies if you run out of paid time off. Educational assistance to pursue professional development, additional certifications and degree programs Comprehensive health, dental, and vision coverage, company-paid Short Term Disability and Life Insurance, and available accident and critical illness coverage. About Hospice of the Chesapeake At Hospice of the Chesapeake, we create meaningful experiences for those in the communities we serve who are experiencing serious advanced illness and loss. We believe truly meaningful experiences come from a partnership between highly skilled and compassionate professionals, our healthcare partners and the patient and family with a primary focus on living each day to the fullest extent possible. We develop care plans to minimize symptoms, articulate what matters most, and remember that each moment matters. We are Your Hometown Hospice! Over the last 45 years, our team has cared for more than 50,000 hospice patients and nearly 100,000 family members. To learn more please visit us at hospicechesapeake.org or find us on social media. Qualifications Your Qualifications: Current Maryland LPN license and thorough knowledge of nursing principles. 2 or more years of nursing experience in med/surg or home care required, with experience in hospice, end-of-life, or critical care experience preferred. Familiarity and comfort with documenting in an Electronic Medical Record. Valid driver's license and acceptable driving record and reliable transportation Ability to meet the physical demands of the position with or without reasonable accommodation. In accordance with Hospice of the Chesapeake's commitment to leadership and industry-leading care, we require that all employees be vaccinated against COVID and influenza, as well as being screened for TB upon hire and annually thereafter. Documented and supported requests for religious and medical accommodations may be considered but may not be approved in all circumstances. #IND

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Social Worker (SW) provides and coordinates a wide range of social services including psychosocial support to patients and their families. Qualifications: Master's degree or above in Social Work (CSWE accredited); SWs hired before 2009 who have degrees in other fields are grandfathered in; SWs hired before 4/21/2019 who have BSWs are grandfathered in; Bachelor's degree may be considered depending on geographic area (Note: Home Health requires MSW) Employees working in Georgia require current Georgia LCSW Minimum of one (1) year of experience including social work/counseling internship in health care or hospital setting Familiarity with and working knowledge of the concepts and practices of both adult and pediatric patients: Hospice: death and dying Palliative: serious illness Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system Experience in children, family, and group modalities Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload Able to remain calm, professional, trouble shoot and intervene with patient/family crisis situations. Able to demonstrate high ethical standards in areas of Hospice mission, confidentiality, sensitivity, and flexibility Excellent communication (verbal and written) and interpersonal skills Ability to work in a team environment and intervene appropriately Mobile Driver - Valid driver's license and automobile insurance per Company policy Ability to travel to off-site locations Ability to physically access any home, hospital, clinic, nursing home, and assisted living facility (i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.) Competencies: Satisfactorily complete competency requirements for this position. Responsibilities of all employees: Represent Company professionally at all times through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with company policies, procedures and standard practices. Observe company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within company. Use resources in a fiscally responsible manner. Promote company through participation in community and professional organizations. Participate proactively in improving performance at the micro and macro levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support company research and educational activities. Share expertise with co-workers both formally and informally. Participate in Quality Assessment and Performance Improvement activities as appropriate. Job Responsibilities: Performs and documents psychosocial assessment. Empowers patient/families to negotiate with resource providers and make decisions on their own behalf. Assists other clinical staff in (1) understanding family dynamics as well as significant social and emotional factors related to health problems and (2) developing a plan to address issues in a nonjudgmental manner. Maintains documentation in a manner that reflects timeliness, completeness, accuracy, legibility, clarity of goals and interventions. Consults and collaborates with other professionals to promote quality care and continuity of patient/family care. Performs other duties as assigned. Home Health Specific: Participates in the development of the individualized Plan of Care and participates in Case Conferences. Observes clinical symptoms, reaction to treatment regimen, and emotional status and reports to the appropriate staff along with pertinent changes. Anticipates barriers to pain and symptom management; identifies differences in goals of curative and palliative care; and provides appropriate education. Respects patient's wishes and stated goals when planning and providing care. Hospice Specific: Shares joint responsibility with other clinicians and volunteers to provide care to patients and families including psychosocial support, advanced directive information, development of Plan of Care, and other social services depending on the patient/family needs. Attends and participates in Interdisciplinary Group (IDG) meetings; assists in developing and updating the Plan of Care; facilitates understanding of social services and bereavement aspects of care, and provides team with goals and interventions for patient/family care. Evaluates bereavement needs including making condolence calls, evaluating risk and coordinating the Plan Care with Bereavement staff. Palliative Care Specific: Assists the palliative care team and/or directly facilitates patient-family meetings for goal setting and advance care planning. Provides emotional support for patients and families facing serious illness. Coordinates educational and outreach services relevant to the social services - palliative care interface. Provides liaison function: (1) between system-wide outpatient palliative care team and inpatient palliative care team, discharge planning and social service departments and (2) between palliative care team and community hospice, home care agencies, long term care facilities and other community services. Job Description Addendum for Social Worker in the Florida Keys & North Florida (3A): Duties may also include performance in bereavement counseling and volunteer coordination. Evaluates the bereavement care needs for survivors (i.e., adults, children, families) in accordance with Company policy. Provides grief guidance and support to maintain the Plan of Care. Facilitates bereavement and holiday support groups for children and adults. May attend memorial services. Maintains bereavement documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal, evaluation, plan, and intervention. Recruits volunteers through community networking activities and marketing efforts. Screens potential volunteers through intake calls and interviews, and in training. Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for Social Services/Bereavement, events, administrative support, and various other roles. Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition. Participates in volunteer-related special events, committees and task force groups. Maintains records of volunteers, ensuring that all file requirements are met and kept current. Participates in interdisciplinary group (IDG) meetings; providing feedback about patients and family members and serves as a liaison between team members and volunteers. Compensation Pay Range: $59,871.30 - $89,806.95 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! The Per Diem RN is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit. Qualifications: Current license as RN in the state where the employee will be working Active BLS for healthcare professionals from the American Heart Association or Red Cross. Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system Mobile Driver - Valid driver's license and automobile insurance per Company policy Reliable transportation to meet visit schedule Ability to use equipment with visual and auditory mechanisms Ability to effectively communicate in English (verbal and written) Flexible schedule to meet the needs of Hospice House patients Ability to manage the emotional stress of working with and caring for terminally ill patients and their families Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation Some locations may require: Cross training to hospice house or field (home/facility/admission) positions of equal licensure/certification and scope when census calls for flexible staffing Completes clinical admissions for all Company services including, but not limited to: Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner Identifies admission objections, concerns or other entry barriers and provides responses Educates patient/family on admission requirements and addresses immediate needs Completes informed consents and initial assessment according to regulations and Company policy Provides information to Physicians and initiates Plan of Care to address patient's immediate needs Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort Obtains Physician orders Completes documentation per Company policy Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public. Communicates frequently with Admissions to ensure timely follow-up. When assignment is complete, informs Admissions and prepares for next assignment. Provides all necessary clinical communication timely using SBAR. Discusses any potential needs with after-hours staff. Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations. Obtains medical record information for the referral. Develops strong relationships with case managers, physicians, etc. at facilities. Works with Professional Relations Representatives (PRRs) to provide education on all available services. Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge. Competencies: Satisfactorily complete competency requirements for this position. Responsibilities of all employees: Represent the Company professionally at all times through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Company policies, procedures and standard practices. Observe the Company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. Use resources in a fiscally responsible manner. Promote the Company through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support Company research and educational activities. Share expertise with co-workers both formally and informally. Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient's evolving needs. Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. Reports changes in the patient's condition to appropriate members of the IDG or other health professionals. Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. Attends patient deaths; prepares body for transport; oversees disposal of medications. Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). During times of emergencies (i.e. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency. Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs. Compensation Pay Rate: $47.00 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

We are currently seeking a dedicated, compassionate Nurse-Leader to join our Team! This position is Full-time with a schedule of 40-hours per week, Monday - Friday. Weekend rotation and minimal holiday hours are required. Want to join our Team? Are you an RN looking for a first-level Management role? As a Clinical Manager, Functions as a role model in area of clinical specialty, demonstrating competency in clinical judgment, selected technical skills and appropriate knowledge base to lead and guide staff. Demonstrates clinical expertise in the execution of the nursing process and directs staff in its application to promote safe, effective, and appropriate care. You will work with your team's Case Mangers, Social Workers, Chaplains, and CNAs, as well as our Hospice Physicians, to ensure that staff is familiar with and adheres to HOC policies and procedures. We empower o ur Clinical Managers to serve as a resource to your staff on care continuity and quality. Main Responsibilities: Serves as a marketing presence for all nursing homes and assisted living centers who partner with Hospice of the Chesapeake (HOC). In cooperation with Business Development, creates and implements opportunities for increasing facilities market share in Anne Arundel County. Develops and implements educational programs to meet the needs of the facilities staff in cooperation with Facilities Liaison/Social Worker and/or Business Development staff. Analyzes referral source patterns, determines reasons(s) for the referral and develops targeted marketing plans(s) to maximize the further development of the hospital referral sources. Identified opportunities to improve the level of service provided by HOC. Performs ongoing evaluations of current systems and processes and makes recommendations for improvement. Functions as a role model in area of clinical specialty, demonstrating competency in clinical judgement, selected technical skills and appropriate knowledge base to lead and guide staff. Demonstrates clinical expertise in the execution of the clinical process and directs staff in its application to promote safe, effective and appropriate care. Hires, supervises, evaluates, and mentors staff assigned to their team, including creating and overseeing a plan of professional development for each staff member to ensure up-to-date credentials and compliance with certification and licensure requirements. Prepares and delivers staff evaluations in a timely manner. Establishes and oversees completion of individual performance improvement plans as necessary. Conducts patient visits to offer support and expertise to the nursing staff, patients and families. Serves as a resource, ensuring that patient problems are addressed and resolved in a timely manner. Evaluates the quality of patient care through direct staff observation and review of nursing documentation, review of medical records and patient feedback. Ensures that staff understands and exhibits the hospice philosophy of palliative care through education and role modeling. Assists in the development and administration of the team budget to provide efficient and cost-effective utilization of resources. Other duties as assigned by the VP of Hospice Operations or the Chief Operating Officer. About Hospice of the Chesapeake At Hospice of the Chesapeake, we create meaningful experiences for those in the communities we serve who are experiencing serious advanced illness and loss. We believe truly meaningful experiences come from a partnership between highly skilled and compassionate professionals, our healthcare partners and the patient and family with a primary focus on living each day to the fullest extent possible. We develop care plans to minimize symptoms, articulate what matters most, and remember that each moment matters. We are Your Hometown Hospice! Over the last 45 years, our team has cared for more than 50,000 hospice patients and nearly 100,000 family members. To learn more please visit us at hospicechesapeake.org or find us on social media. What We Offer: A rewarding and fulfilling career with a company that values your contributions. Competitive salary and generous paid time off, including 18 vacation days, 10 sick days, 8 paid holidays and 2 wellness days in your first year of employment with HOC. Educational assistance to pursue professional development, additional certifications and degree programs. Comprehensive health, dental, and vision coverage, company-paid Short-Term Disability and Life Insurance, and available accident and critical illness coverage. Retirement 401(k) plan, with a generous company match. Qualifications Your Qualifications: Bachelor's degree in nursing, healthcare administration or behavioral health required. Graduate of an accredited nursing school required. Active RN license. 3-5 years nursing experience in a nursing home, assisted living center, or other post-acute, long term care, or similar facility required. 2-3 years supervisory experience required. Excellent oral, written and interpersonal communication skills. Knowledge of Medicare, Medicaid, private insurance and other community programs and resources. Demonstrated ability to work effectively on an inter-disciplinary team. Excellent customer service philosophy and skills required. Understanding of and concurrence with the hospice philosophy of palliative care. Basic computer skills, including but not limited to Microsoft Word and Outlook, are required. In accordance with Hospice of the Chesapeake's commitment to leadership and industry-leading care, we require that all employees be vaccinated against COVID and influenza, as well as being screened for TB upon hire and annually thereafter. Documented and supported requests for religious and medical accommodation may be considered but may not be approved in all circumstances. #IND100

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! The Per Diem - CNA performs personal care, homemaker assistance and defined nursing procedures for patients and their caregivers while under RN direction and supervision. Qualifications: High school diploma or GED or an equivalent combination of education and experience Current certification as CNA in the state in which employee will be working Minimum of six (6) months of CNA or Home Health Aide experience preferred Active BLS for healthcare professionals from the American Heart Association or Red Cross. For current Hope Employees: BLS should be obtained by January 1, 2025 For current Capital Caring employees: BLS should be obtained by November 1, 2024 Mobile Driver - Valid driver's license and automobile insurance per Company policy Reliable transportation to meet work schedule Ability to use equipment with visual and auditory mechanisms Ability to communicate (written and verbal) in English Ability to manage the emotional stress of working with and caring for ill patients and their families Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) Must be able/willing to have contact with individuals with communicable diseases Competencies: Satisfactorily complete competency requirements for this position Responsibilities of all employees: Represent Company professionally at all times through care delivered and/or services provided to all clients Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse Comply with Company policies, procedures and standard practices Observe Company's health, safety and security practices Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company Use resources in a fiscally responsible manner Promote Company through participation in community and professional organizations Participate proactively in improving performance at the organizational, departmental and individual levels • Improve own professional knowledge and skill level Advance electronic media skills. Support company research and educational activities Share expertise with co-workers both formally and informally Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: Maintains competencies/contact hours as required by Company and regulations. Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure. Practices safe and proper body mechanics relative to moving, positioning and transferring patients. Assists patient and or caregiver in maintaining a clean and safe home. Provides caregiver relief as part of the Plan of Care. Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN. Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living. Contributes to the development of the Plan of Care by reporting observations to RN. Communicates any significant issues or symptoms to the RN or Clinical Manager. During times of emergencies (i.e. Hurricanes, etc.), the LPN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency Performs other duties as assigned. Some locations may require: Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance. Occasionally required to: stoop/crouch; kneel; climb stairs. Compensation Pay Rate: $10.00 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

RN Case Manager Hospice Shift: Monday - Friday 8:00am - 5:00pm with occasional responsibility for after hours on call shifts and holiday rotations for coverage. The Home Care RN Case Manager provides, coordinates, teaches and supervises the nursing care of Hospice patients and families/caregivers. Working in collaboration with other members of the interdisciplinary team/group, the RN Case Manager plans and manages the nursing component of the hospice caseload. The RN Case Manager makes initial and ongoing nursing assessments, judgments and treatment decisions based on patient and family/caregiver needs and wishes and in accordance with her/his professional skills. Experience Requirements Must have one year of staff nurse experience in a comparable setting/unit. Hospice and/or palliative care experience is strongly preferred. Education Requirements Must have a degree in Nursing from an accredited nursing program. A BSN degree is preferred. Required Certificates and/or Licenses Must have licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the state/jurisdiction of practice or licensure from compact state. Healthcare Provider BLS (CPR) is required to practice in the State of Maryland and the District of Columbia. A CHPN certification is a plus.

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Bereavement Counselor provides a range of bereavement services to bereaved survivors. Key Responsibilities: • Provide individual and group counseling and therapy for Hospice patients, family members and community individuals who have experienced the loss of a significant person through grief. • Demonstrate contact of all clients within established time frames and provide appropriate documentation. Document at least two additional attempts to reach an assigned client before closing the case. • Demonstrate a willingness and ability to manage tasks and case loads assigned, from any departmental program, in an effective, productive and timely manner, meeting the standards that reflect expected productivity. • Demonstrate a willingness to provide counseling services such as on call crisis intervention, individual and group, on a flexible schedule as needed, including some week nights, weekends and at camp. • Document all client contacts and care plans accurately according to department and organization policy in a timely manner. This includes establishing and maintaining all legally required files according to state, law, federal law and organization policy. As demonstrated by chart audits. Knowledge & Skills: • Excellent communication; via phone, email, and in person. • Attention to detail & ability to handle confidential information following HIPPA guidelines. • Demonstrate multi-tasking and organizational skills. • Must be flexible to work in other locations if needed. Education/Training Requirements If hired after 5/26/2024, master's degree in counseling, social work, marriage and family therapy, or related field required. If hired prior to 5/26/2024, bachelor's degree in counseling, social work, marriage and family therapy, or related field preferred. Clear Level 2 background check Certificates/Licenses/Registration Must possess a valid Drivers' License, current auto insurance, and reliable transportation. Professional Licensure as required by state where care is being provided. Position Specific Responsibilities (not all inclusive) Provide individual and group counseling and therapy for Hospice patients, family members and community individuals who have experienced the loss of a significant person through grief. Demonstrate contact of all clients within established time frames and provide appropriate documentation. Document at least two additional attempts to reach an assigned client before closing the case. Demonstrate a knowledge, understanding and compliance with the standards for counselors in clinical practice. Demonstrate a willingness and ability to manage tasks and case loads assigned, from any departmental program, in an effective, productive and timely manner, meeting the standards that reflect expected productivity. Demonstrate a willingness to provide counseling services such as on call crisis intervention, individual and group, on a flexible schedule as needed, including some week nights, weekends and at camp. Document all client contacts and care plans accurately according to department and organization policy in a timely manner. This includes establishing and maintaining all legally required files according to state, law, federal law and organization policy. As demonstrated by chart audits. Communicate, collaborate and consult with other departmental counselors, members of the Interdisciplinary Team, other organization staff and external customers with integrity and professionalism to ensure the best possible services are given to all customers internal and external. Attend and participate in department, staff and other meetings as requested by the organization and the Director. Make recommendations for the improvement of programs and activities within the department.Represent the company in a positive and professional manner at all times with others, e.g., co-workers, management, vendors, and customers. Consistently represents Chapters Health System with integrity and professionalism. Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job. Carry out duties and responsibilities in a manner that exemplifies excellent customer service. When unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor. Assist with special projects, as requested. All other job duties as may be assigned. Compensation Pay Range: $58,986.25 - $88,479.37 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit **********************************

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: The Account Development Liaison is responsible for all activities designated to increase referrals/admissions and enhancing relationships with referral sources. These activities may include, but are not limited to; education, marketing, public relations, customer service, and assistance in patient referral functions to ensure timely access to services. Qualifications: Bachelor's degree in related field preferred or an equivalent combination of education and experience Minimum of two (2) years of professional medical sales experience preferred (other sales experience may be considered); background in healthcare considered Ability to promote all service lines with potential referral sources in competitive areas Technically proficient with Outlook, Word, Excel, Power Point and other job-related software Professional presence with excellent communication skills (written and verbal), including public speaking Bi-lingual in Spanish preferred Mobile Driver - Valid driver's license and automobile insurance per Company policy Must be willing and able to travel throughout the designated service area Able to manage time and contacts effectively to achieve desired outcomes Ability to analyze, evaluate, plan, and execute both existing and potential sales activities and strategies that result in referral generation and the achievement of goals Ability to work unsupervised, exercise a high degree of discretion and independent judgment while demonstrating the ability to make decisions which benefit the territory, Organization, and the management of the assigned individual budget Self-motivated and resourceful Competencies: Satisfactorily complete competency requirements for this position. Responsibilities of all Employees: Represent the Company professionally at all times through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Company policies, procedures and standard practices. Observe the Company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. Use resources in a fiscally responsible manner. Promote the Company through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support Company research and educational activities. Share expertise with co-workers, both formally and informally. Participate in Quality Assessment Performance Improvement activities as appropriate for the position. Job Responsibilities: Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, assisted living facilities, home health and companion care agencies, and other referral sources. Provides a consistent professional presence in the healthcare community with all identified referral sources within assigned territory; includes participation in appropriate clinical groups and interaction with referral sources during business hours, as well as weekends, evenings and holidays in order to meet required admission goals. Activities resulting in 90% customer facing time/travel and less than 10% administrative duties. Responsible for ongoing territory management ensuring that assigned accounts reflect up-to-date, accurate profile information. Completes all sales call documentation in the CRM timely and with accuracy. Responsible for the development of data driven, comprehensive quarterly sales plans that focus on strategies that result in admission and program growth. Demonstrates creativity, innovation, and desire to create continued growth in assigned territory and accounts. Develops and maintains a structured call rotation with all assigned accounts, preventing accounts from becoming neglected. Consistently averages greater than 50 sales calls per week. Develops new referral sources and businesses within assigned territory. Provides ongoing education and data updates to referral sources routinely. These include patient updates, referral/admission outcomes, educational material, and statistical analysis. Is a professional representative for the Organization and performs as an active, motivated, productive, professional and positive member of the sales team. Represents Chapters professionally during all work-related activities, ensuring that activities are aligned with the program initiatives and goals, as determined by the program business development leader. Provides consistent, frequent communication with referral sources including, but not limited to, organizational quality, outcomes, competencies, and clinical criteria and differentiators. Performs at a high level as the account manager, providing exceptional customer service for all account related needs. Facilitates communication and resolution between the customer and team members. Communicates effectively with the Director of Business Development on identified customer concerns. Independently monitors trends related to account growth and loss and the development of new business. Quickly adjusts to self-correct where the need is identified, resulting in year-over-year growth for the territory. Constantly strives to improve the image of the Organization in the healthcare community. Meets or exceeds assigned goals/productivity expectations and finds increasingly efficient ways to manage the territory and customer needs. Completes work and documentation with accuracy and within assigned deadlines. Performs other duties as assigned. Compensation Pay Range: $72,595.84 - $108,893.76 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Want to join our Team? We are currently looking for a caring and compassionate Nurse Practitioner to work with our hospice care division. The Hospice NP provides highly professional telephonic, telehealth, and direct patient care to patients during their hospice admission wherever the patient calls home. The Hospice NP manages symptoms through behavioral and medical interventions and engages in goals of care conversations to direct treatment plans for our complex and seriously ill patient population. This position will primarily cover Calvert and Charles Counties with some coverage in our Inpatient Care Center in Charles Counties. Office Location: Prince Frederick and/or Waldorf, MD Status: Full-time Schedule: 40 hour work week Salary: Competitive, commensurate with experience, education and credentialing Main Responsibilities: Respond efficiently to clinical calls from IDT team members, assess patient needs, and prescribe/refill medications as needed. Monitor and fulfill requests from multiple messaging channels. Assess symptom burden and craft treatment plans to reduce unnecessary suffering. Create treatment plans for inpatient care. Round in the inpatient care centers as requested, create high-quality documentation, lead family meetings, and provide bedside patient and family support. Review goals of care and related documentation. Create new advance directives and MOLST forms as needed. Provide coaching in behavioral change or mind-body techniques to reduce illness exacerbations. Authorize prescriptions through the electronic systems. Perform face to face visits and symptom or crisis related visits in person, and complete documentation and coding in EMR within 24 hours. Utilize agency approved formatting for documentation. Complete death certificates within 24 hours of their assignment and expedite their completion in unique circumstances. Manage time proactively to ensure all aspects of the role are completed in a timely way. Participate in advance practice nurse and physician staff meetings. Participate in quality improvement activities and attend meetings as requested. Create and provide education for internal and external audiences. Attend hospice IDT meetings to share clinical findings as requested. Other duties as assigned. What We Offer: A rewarding and fulfilling career with a company that values your contributions Competitive salary and generous paid time off, including 18 vacation days, 10 sick days, and 8 paid holidays in your first year of employment with HOC. Educational assistance to pursue professional development, additional certifications and degree programs Comprehensive health, dental, and vision coverage, company-paid Short Term Disability and Life Insurance, and available accident and critical illness coverage. About Hospice of the Chesapeake At Hospice of the Chesapeake, we create meaningful experiences for those in the communities we serve who are experiencing serious advanced illness and loss. We believe truly meaningful experiences come from a partnership between highly skilled and compassionate professionals, our healthcare partners and the patient and family with a primary focus on living each day to the fullest extent possible. We develop care plans to minimize symptoms, articulate what matters most, and remember that each moment matters. We are Your Hometown Hospice! Over the last 45 years, our team has cared for more than 50,000 hospice patients and nearly 100,000 family members. To learn more please visit us at hospicechesapeake.org or find us on social media. Qualifications QUALIFICATIONS Active State of Maryland Nurse Practitioner License in good standing. Active Controlled Substance and DEA license in good standing required. Minimum of two (2) years' experience as an independent nurse practitioner in hospice, palliative, geriatrics, oncology, critical care, or another related field. Inpatient palliative or hospice experience preferred. Board certification in Hospice and Supportive Care required within 2 years of employment. Clean or nearly clean medical malpractice history. Proficient EMR and Microsoft Office technology. Eligible for provider enrollment in Medicare and Medicaid. Demonstrated understanding of and a commitment to the philosophy of Hospice and Supportive Care, Familiarity with hospice, home care and adult social services. Fluent in the ethical and legal issues surrounding end of life care and prescribing controlled substances. Excellent interpersonal, organizational, written and verbal communication skills required. In accordance with Hospice of the Chesapeake's commitment to leadership and industry-leading care, we require that all employees be vaccinated against COVID and influenza, as well as being screened for TB upon hire and annually thereafter. Documented and supported requests for religious and medical accommodations may be considered but may not be approved in all circumstances. #IND100

We are currently seeking a talented, compassionate LPN to support and maintain communication between patients, families, case management nurses, field teams, and the Rapid Response team. This position is Full-time, 3 12-hour shifts, with a schedule of Friday, Saturday and Sunday 8am - 8:30pm. This position is Non-Exempt, and eligible for Shift Differential. Main Responsibilities: Triages all calls and routes the caller to the appropriate resource. Applies critical thinking and clinical judgment to discern urgent vs non-urgent needs and requests and prioritizes accordingly, with all requests being addressed within the same shift. Receives verbal orders from Physicians (i.e., medications, DNR status and EMS forms), and provides education to patients and families relative to order changes, as necessary. Places orders for medication and DME (durable medical equipment) when needed based on patient needs and physician's orders. Instruct families on how to manage patient's symptoms using the medications listed on the patient's medication list until the field nurse can be contacted or a Skilled Nursing Visit (SNV) can be arranged if necessary. Conducts timely and clinically appropriate virtual visits using telehealth platforms to assess, manage, and support symptom management and education needs. Manages deployment of Rapid Response staff, as necessary, to support urgent patient needs in the event that a field nurse is not available. Maintains documentation for patient encounters in triage platform, EMR, and Rapid Response call log. May be required to go out into the field to conduct Skilled Nursing Visits, as needed. Field visits may include visits to patients in facilities, hospitals and home settings, including visits to our pediatric population. Other duties as assigned or requested by the Supervisor, Support Services or the case managers on a case-by-case basis (e.g. lab supplies and wound care supplies). What We Offer: A rewarding and fulfilling career with a company that values your contributions Competitive salary and generous paid time off, including 18 vacation days, 10 sick days, and 8 paid holidays in your first year of employment with HOC. Access to our Emergency Sick Bank to provide a safety net gift of up to 80 hours of sick time for medical emergencies if you run out of paid time off. Educational assistance to pursue professional development, additional certifications and degree programs Comprehensive health, dental, and vision coverage, company-paid Short Term Disability and Life Insurance, and available accident and critical illness coverage. Retirement 401(k) plan, with a generous company match. About Hospice of the Chesapeake At Hospice of the Chesapeake, we create meaningful experiences for those in the communities we serve who are experiencing serious advanced illness and loss. We believe truly meaningful experiences come from a partnership between highly skilled and compassionate professionals, our healthcare partners and the patient and family with a primary focus on living each day to the fullest extent possible. We develop care plans to minimize symptoms, articulate what matters most, and remember that each moment matters. We are Your Hometown Hospice! Over the last 45 years, our team has cared for more than 50,000 hospice patients and nearly 100,000 family members. To learn more please visit us at hospicechesapeake.org or find us on social media. Qualifications Your Qualifications: Possess a current Maryland practical nursing license (LPN) and thorough knowledge of nursing principles with a minimum of 2 years of experience. Must have excellent communication skills and be able to assess patients' needs (i.e. physical, teaching, mental and spiritual) and give direction after speaking with the caregiver on the phone. Ability to recognize safety issues to self and others and be able to assess and implement use of lifts or other personnel to lift and move patients of all sizes and weights in a safe manner. Ability to perform consistently in stressful situations. Strong and creative problem-solving skills with the ability to prioritize and delegate. Basic computer skills, to include but not limited to Microsoft Word and Outlook, required. Prior experience working with EMR (electronic medical record) system preferred. Bilingual in Spanish and English highly preferred. Demonstrated commitment to quality, timely, and cost-effective patient care. Ability to simultaneously handle multiple assignments and projects with attention to details, efficiency and accuracy and deadlines. Must be able to perform the essential functions of the position with or without reasonable accommodation. In accordance with Hospice of the Chesapeake's commitment to leadership and industry-leading care, we require that all employees be vaccinated against COVID and influenza, as well as being screened for TB upon hire and annually thereafter. Documented and supported requests for religious and medical accommodations may be considered but may not be approved in all circumstances. #IND

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Role: Working in collaboration with other members of the pediatric interdisciplinary team/group, the PRN Pediatric Social Worker provides support within the scope of social work practice for hospice and concurrent care pediatric patients regionally and provides assistance in completing initial, routine, and emergent visits as needed. The Pediatric Social Worker makes initial and ongoing SW assessments, judgments and treatment decisions based on patient and family/caregiver needs and wishes and in accordance with her/his professional skills. Qualifications: Master's degree or above in Social Work (CSWE accredited); SWs hired before 2009 who have degrees in other fields are grandfathered in; SWs hired before 4/21/2019 who have BSWs are grandfathered in; Bachelor's degree may be considered depending on geographic area (Note: Home Health requires MSW) Employees working in Georgia require current Georgia LMSW or LCSW Minimum of one (1) year of experience including social work/counseling internship in health care or hospital setting Familiarity with and working knowledge of the concepts and practices of both adult and pediatric patients: Hospice: death and dying Palliative: serious illness Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system Experience in children, family, and group modalities Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload Able to remain calm, professional, trouble shoot and intervene with patient/family crisis situations Able to demonstrate high ethical standards in areas of Hospice mission, confidentiality, sensitivity, and flexibility Excellent communication (verbal and written) and interpersonal skills Ability to work in a team environment and intervene appropriately Mobile Driver - Valid driver's license and automobile insurance per Company policy Ability to travel to off-site locations Ability to physically access any home, hospital, clinic, nursing home, and assisted living facility (i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.) Competencies: Satisfactorily complete competency requirements for this position. Responsibilities of all employees: Represent Company professionally at all times through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with company policies, procedures and standard practices. Observe company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within company. Use resources in a fiscally responsible manner. Promote company through participation in community and professional organizations. Participate proactively in improving performance at the micro and macro levels. Improve own professional knowledge and skill level. Advance electronic media skills. Support company research and educational activities. Share expertise with co-workers both formally and informally. Participate in Quality Assessment and Performance Improvement activities as appropriate. Job Responsibilities: Performs and documents psychosocial assessment. Empowers patient/families to negotiate with resource providers and make decisions on their own behalf. Assists other clinical staff in (1) understanding family dynamics as well as significant social and emotional factors related to health problems and (2) developing a plan to address issues in a nonjudgmental manner. Maintains documentation in a manner that reflects timeliness, completeness, accuracy, legibility, clarity of goals and interventions. Consults and collaborates with other professionals to promote quality care and continuity of patient/family care. Performs other duties as assigned. Home Health Specific: Participates in the development of the individualized Plan of Care and participates in Case Conferences. Observes clinical symptoms, reaction to treatment regimen, and emotional status and reports to the appropriate staff along with pertinent changes. Anticipates barriers to pain and symptom management; identifies differences in goals of curative and palliative care; and provides appropriate education. Respects patient's wishes and stated goals when planning and providing care. Hospice Specific: Shares joint responsibility with other clinicians and volunteers to provide care to patients and families including psychosocial support, advanced directive information, development of Plan of Care, and other social services depending on the patient/family needs. Attends and participates in Interdisciplinary Group (IDG) meetings; assists in developing and updating the Plan of Care; facilitates understanding of social services and bereavement aspects of care, and provides team with goals and interventions for patient/family care. Evaluates bereavement needs including making condolence calls, evaluating risk and coordinating the Plan of Care with Bereavement staff. Palliative Care Specific: Assists the palliative care team and/or directly facilitates patient-family meetings for goal setting and advance care planning. Provides emotional support for patients and families facing serious illness. Coordinates educational and outreach services relevant to the social services - palliative care interface. Provides liaison function: (1) between system-wide outpatient palliative care team and inpatient palliative care team, discharge planning and social service departments and (2) between palliative care team and community hospice, home care agencies, long term care facilities and other community services. Job Description Addendum for Social Worker in the Florida Keys & North Florida (3A): Duties may also include performance in bereavement counseling and volunteer coordination. Evaluates the bereavement care needs for survivors (i.e., adults, children, families) in accordance with Company policy. Provides grief guidance and support to maintain the Plan of Care. Facilitates bereavement and holiday support groups for children and adults. May attend memorial services. Maintains bereavement documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal, evaluation, plan, and intervention. Recruits volunteers through community networking activities and marketing efforts. Screens potential volunteers through intake calls and interviews, and in training. Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for Social Services/Bereavement, events, administrative support, and various other roles. Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition. Participates in volunteer-related special events, committees and task force groups. Maintains records of volunteers, ensuring that all file requirements are met and kept current. Participates in interdisciplinary group (IDG) meetings; providing feedback about patients and family members and serves as a liaison between team members and volunteers. This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.