Selling and Support Captain, Montgomery - Full Time
Captain job in North Wales, PA
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found
here
.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Access the full menu of benefits offerings
here
.
What You Will Do
Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.
Lead colleagues in the execution and completion of assigned tasks.
As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding.
Ensure high-level of customer service through problem-solving and customer-focused resolutions.
Enhance the in-store customer experience by promoting our Macy's mobile app.
Meet with People Leaders throughout the day to plan and monitor total store activities.
Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
Perform store opening and closing procedures, including accessing alarm system and settling the registers.
Lead and participate in the adherence to our best in class merchandise standards.
Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Proficient in communicating effectively with customers and providing clear direction to colleagues
Self-starter in adapting quickly to changing customer expectations and needs
Resourceful and able to adapt quickly to changing priorities and deadlines
1-2 years of direct retail experience preferred
High school diploma or equivalent
Essential Physical Requirements You Will Perform
This position requires lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
Reaching, including above eye level, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
STORES00
Auto-ApplyCaptain
Captain job in Philadelphia, PA
Historical Information regarding McAllister Towing of Philadelphia: Active in the Port of Philadelphia since the 1940s, McAllister has become a driving force in the Philadelphia harbor, New Jersey and along the Delaware River. McAllister's fleet of tugs is ideal for all ship docking, general harbor, and barge assist work. McAllister also provides barge towing services that include both the upper and lower Chesapeake Bay.
General Manager: Captain Benton has been with McAllister Towing of Philadelphia since 2000. He is personally active in all aspects of his business and believes in “Leading from the Front.” He also ensures that all his personnel maintain the highest standards in professionalism, safety, and customer service.
Currently, McAllister Towing of Philadelphia is looking for a Captain. Description of duties and responsibilities are outlined below:
Captain: Reports to:
The Captain reports to the General Manager or his/her designated representative.
Supervises:
The Captain is required to supervise all crewmembers of the vessel to which he/she is assigned.
Description of Duties:
Master of a tug or towing vessel.
Vessel Security Officer (VSO) in charge of implementing and maintaining the AWO Alternative Security Program.
Responsible to safely and efficiently operate and manage (performance of crew, vessel, and tow).
Serve as Officer in Charge of the Navigation Watch.
Assess and maintain vessel seaworthiness.
Ensure the availability and serviceability of required lifesaving equipment.
Verify the serviceability of all installed fire detection and firefighting systems and equipment.
Require accommodations to be maintained in safe, clean condition at all times.
Provide clear direction to subordinates.
Prepare periodic performance evaluations for subordinates.
Maintain vessel and crew readiness for emergency responses.
Conduct and report the results of periodic vessel audits and inspections.
Operate and maintain the assigned vessel in accordance with the quality, safety, security and environmental protection policies and procedures in the Vessel Operations Manual.
Organize and conduct required training, drills and exercises.
Complete, submit and maintain required records, logs and reports.
Ensure adequate vessel manning and watches.
Project a positive company image and maintain professional, amicable relationships with customers, pilots, terminal personnel and the public at all times.
Other duties as may be assigned by the General Manager or his/her designated representative.
Minimum Requirements:
Valid U.S. Coast Guard Merchant Mariner's Credential
Valid 200 Ton License as Master/Master of Towing (1600-Ton Master/Master of Towing preferred)
STCW Certification
Valid Radar Endorsement
First Aid/CPR
Fire Fighting Training
Valid TWIC card
Z Drive Tugboat Experience
Must pass pre-employment drug test
Must pass pre-employment physical
Physical Requirements: The unpredictable, ever-changing and inherently dangerous nature of tug and towing operations require the Captain to be physically qualified to ensure his/her own safety, as well as that of the vessel and crew. Specific physical requirements include:
Adequate vision (i.e., absent any color blindness or impairment that cannot be corrected with prescription lenses).
Adequate hearing. Capable of walking and standing on wet surfaces for extended periods of time.
Able to handle heavy lines and operate heavy machinery.
Ability to climb a 12-foot ladder without assistance.
Ability to hoist oneself up and over a 12-inch wide, 6-foot-high barrier.
Sufficient strength to:
Lift 100 lbs. from deck to waist level.
Lift 50 lbs. from deck to shoulder level.
Lift 35 lbs. from deck to overhead; and
Pull (drag) 120 lbs. at least 20 feet.
FLSA Status:
Exempt
*This position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors. Equal Employment Opportunity Employer: We are an Equal Employment Opportunity (“EEO”) Employer.
It has been and will continue to be a fundamental policy of McAllister Towing not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.
This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Auto-ApplyEnrollment Slate Captain
Captain job in Bryn Mawr, PA
Bryn Mawr College has an opening for an Enrollment Slate Captain. Reporting directly to the Vice President for Enrollment, the Enrollment Slate Captain is responsible for central coordination of all projects and functions in Slate, the Division's Customer Relationship Management system (CRM). The successful candidate will have a blend of technical and project management expertise, providing strategic and tactical oversight of Slate in service of Enrollment goals, and leading efforts among Slate Captains and liaisons to update and maintain Slate functions. The successful candidate will work with the Enrollment Leadership Team, Library and Information Technology Services (LITS), and other Enrollment liaisons to coordinate, build and enhance data-driven admissions CRM processes, resources, and recruitment tools, while ensuring data integrity. The Enrollment Slate Captain will also partner with the division's Enrollment and Institutional Research Data Analyst to implement data analyses as warranted.
Characteristic Responsibilities:
Project Management:
* Primary responsibility for the coordination and successful execution of Slate projects and functions pertinent to Bryn Mawr's Enrollment division, including project prioritization and workflows.
* In collaboration with the LITS Slate Administrator and liaisons in Enrollment, the Slate Captain coordinates and drives a production calendar to plan, initiate, manage, monitor, and close out Slate maintenance tasks and projects.
* Manage and provide communication regarding project status, escalating issues that impact scope or timing; identifying opportunities for follow-up work and/or new projects; and preparing findings into summaries and documents suitable for presentation.
System Monitoring:
* Partner with the LITS Slate Administrator to monitor system performance, proactively identifying and working to resolve Slate issues to ensure optimal functionality.
* Determine processes and procedures within the system for the Enrollment Division and campus partners.
* Streamline workflows, ensure data integrity, and work with liaisons across campus to ensure timely execution of annual system updates and maintenance.
* Liaise with LITS and other campus partners to support system integrations between Slate and other student information systems, ensuring alignment with system capabilities and institutional goals.
* The Slate Captain must stay current with Slate platform updates, best practices, and community resources to continuously improve system usage.
Documentation, Training and User Security:
* Manage accurate and current documentation of Slate practices and procedures.
* Provide ongoing Slate training for key users on staff and serve as primary security administrator for the shared Slate instance, maintaining and updating custom permissions and user roles.
Reporting/AI Integration:
* Responsible for developing reporting tools that will be distributed among enrollment departments and partners from across campus.
* In consultation with the Vice President for Enrollment and LITS, the Slate Captain will co-lead exploration, discussion, and integration of AI tools to optimize Slate.
External Enrollment Partner and Vendor Support:
* Coordinate Slate-related projects with specified outside vendors.
Qualifications
* Bachelor's degree required. Master's degree preferred.
* Minimum of 5 years of admissions experience with progressive work in Slate Admissions as a main CRM
* 7+ years of enrollment experience with primary oversight of Slate preferred.
* Technical proficiency in building and maintaining queries, reports, liquid markup, configurable joins, source formats, forms, and event templates.
* Experience managing and executing cyclical activities in Slate, including cycle close, cycle prep, decision release, and data management (e.g., retention policies)
* Demonstrated ability to effectively organize and manage multiple projects and priorities, establish goals, and produce desired results in a timely manner.
* Highly developed collaboration skills with proven ability to work effectively across departments to coordinate efforts.
* Exceptional candidates will also possess creativity, vision, flexibility, and be meticulous.
* Successful completion of satisfactory background checks required.
Schedule & Benefits: Bryn Mawr is committed to building and sustaining a campus community where faculty and staff can thrive. This position has a standard schedule of 35 hours per week, Monday-Friday and is eligible for a hybrid-remote schedule (up to 2 days remote). Travel is not required. The College offers competitive salaries and excellent benefits. This full-time staff position is eligible for 22 days of vacation per year, generous holiday time (including an extended winter break between Christmas Eve and New Year's Day), short- and long-term disability, life insurance, medical, dental, and vision, retirement, paid parental leave, tuition opportunities, and more. Waiting periods may apply.
Application Instructions
To express interest in this role, please submit an application to Interfolio with a cover letter, resume and contact information for three professional references.
About the Institution: Since its founding in 1885, Bryn Mawr College has been the preeminent college for women interested in the pursuit of wisdom necessary to challenge the world's expectations. With its pioneering American Collegiate Gothic architecture and picturesque landscape, our campus is recognized as one of the most beautiful in the country. Located less than 15 miles from Philadelphia, and within 2-3 hours of New York City, Baltimore, and Washington, DC, Bryn Mawr's location offers easy access to public transportation and endless recreation, dining, retail, and cultural activities.
Bryn Mawr College is an equal opportunity employer. Applications are considered without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, age, disability or any other characteristic protected by federal, state, or local law.
Banquet Captain | Part-Time | The Met
Captain job in Philadelphia, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Banquet Captain coordinates and oversees entire banquet function to ensure proper execution and ensure guest satisfaction.
This role will pay an hourly rate of $29.00 to $31.00 and is tip eligible
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until November 21, 2025.
Responsibilities
Reviews assigned banquet staff functions, banquet menus prior to the scheduled event.
Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders.
Communicates with the Executive Chef/Kitchen Manager or event coordinator to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
Conducts random audits during functions to evaluate food and service. Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and up sell opportunities are met.
Regularly reviews banquet schedule for changes, calendar of events, and special events.
Incorporates safe work practices in job performance.
Regular and reliable attendance.
Performs other duties as required.
Qualifications
High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
Must meet state age requirements for handling alcoholic beverages.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyBanquet Captain
Captain job in West Conshohocken, PA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Job Title: Banquet Captain
Department: Catering
Reports to: Food & Beverage Directors
Supervises: Suite Attendants, Suite Runners, Bartenders, Barback, Buffet Cashier, Caterers
FLAS Status: PT Hourly/Non Exempt
Pay Rate: $25.00 hourly
SUMMARY:
ASM Global and Savor, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Banquet Captain at accesso ShoWare Center in Kent. This position is responsible for assisting the Food & Beverage Directors with the operation of the Front of House catering functions.
MAJOR RESPONSIBILIES:
Supports Food & Beverage Directors all activities surrounding guest functions to comply with function contracts and accesso ShoWare Center standards.
Trains new employees accesso ShoWare Center process and procedures.
Supervisors Front of House catering staff. Provides direction and support where needed.
Ensures a clean and safe working environment.
Effectively handling guest concerns as they arise.
Responsible for accurate billing and close out procedure at the end of assigned functions.
Confidently anticipating and responding to needs and expectations of our guests.
Other duties as assigned
QUALIFICATIONS:
Previous experience in a banquet setting required. Arena experience preferred.
Computer and POS system proficient.
Flexible schedule for AM & PM shifts including weekends.
Excellent communication and organizational skills.
Ability to work both independently and in a Team oriented environment.
Able to stand and or walk for extended periods of time.
Able to lift push or pull up to 50 lbs.
Must be able to pass background and credit check.
TO APPLY:
Applications can be found at **************************************** Completed applications may be sent to:
Kate Anderson, Human Resources Manager
accesso ShoWare Center
625 W. James St.
Kent, WA 98032
Email: [email protected]
Fax: ************
Applicants that need reasonable accommodations to complete the application process may contact- ************.
ASM Global & Savor are an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Senior Captain Pilot G550 Type Rating Required
Captain job in Philadelphia, PA
Job Description
Who Are We Looking For?
An exceptional Senior Captain to join our Aviation Department, fostering a safety-first culture while delivering unparalleled service efficiency. This role is central to our mission of ensuring the highest standards of safety and customer service, taking command of flights and making pivotal decisions for the operation of the aircraft.
Your Role:
Establish and maintain absolute respect and trust as the Pilot in Command, demonstrating deep technical expertise in aircraft operations and maintenance interface.
Analyze weather conditions at all relevant points to make critical flight-related decisions, including initiating, delaying, or canceling flights, and adjusting routes as necessary.
Deliver exemplary customer service in line with our company's standards and government regulations.
Ensure the aircraft is impeccably maintained, clean, and ready for flight, fully stocked for passenger safety and comfort.
Adhere to schedules and operational guidelines as per company standards and government regulations.
Craft detailed flight and contingency plans, manage weight and balance calculations, and ensure thorough preflight inspections.
Follow all Standard Operating Procedures (SOPs) with diligence, including the consistent use of checklists.
Lead and manage the flight and cabin crew, fostering team cohesion, sharing knowledge, mentoring, and evaluating for potential advancement.
Exhibit the highest levels of integrity, professionalism, and honesty.
Contribute to special projects and undertake additional duties as needed.
What You Need to Succeed:
Bachelor's degree.
G550 Type Rating essential; G650 Type Rating highly preferred.
Valid FAA Class I medical certificate.
A preferred background of 5000 total flying hours, including 2000 in turbine aircraft, 1500 as Pilot in Command, and 500 in large cabin corporate aircraft.
Experience in 14 CFR Part 91 or 135 operations, with comprehensive understanding of 14 CFR Part 91, ICAO Standards, and other international regulations.
Profound knowledge of aircraft operations, customer service excellence, CFRs, ICAO Standards, international regulations, company SOPs, and meteorological information.
Preferred experience with large cabin Gulfstreams.
Excellent technical, interpersonal, and leadership skills.
Proven track record of a strong relationship with the FAA.
Eager for professional growth within a dynamic team.
Special Requirements:
Flexibility to work nights, weekends, holidays, and on a varied schedule in a 24/7 operational environment.
Salary Range:
$164,000 - $280,000 USD
Garces Catering - Banquet Event Captain
Captain job in Philadelphia, PA
Captains are responsible for the execution and oversight of events, ensuring that highest level of guest and client satisfaction is met. Captains report to the Service Manager and General Manager.
Banquet Captain (On-Call)
Captain job in Wilmington, DE
Job DescriptionJOB RESPONSIBILITIES:
Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
Displays a courteous and helpful attitude at all times when dealing with the public.
Restocks all items and products in the area as needed.
Monitors alcohol consumption by guests, adhering strictly to Delaware Park Policy and Delaware State Law.
Ensures that the work area is clean and sanitary in accordance with Local, State, and Federal Health Department Codes.
Relays all guest compliments and complaints to F&B management.
Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions.
Communicate (both written and verbal) with and promote positive team members and guest relations.
Maintain professionalism at all times when working with other team members and/or guests.
Ensure that any & all Food & Beverage items are presented and served correctly according to Delaware Park, standards set out by the company, and note any special requests & instructions, set out on the Banquet Event Order for the event.
Ensuring that all relevant & applicable paperwork is filled out correctly, and copies distributed as required.
Ensures that all function rooms are left in selling condition at the conclusion of each event. Tables and chairs are neatly placed around the tables and the room is cleared of all debris. All equipment used for the function should be placed back in appropriate locations.
Preparation of the area or room in its entirety for a function or event, prior to the guest's arrival.
Perform other related duties as assigned or requested by the Banquet Manager.
JOB REQUIREMENTS:
Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.
Must be able to successfully oversee a banquet function to completion and direct staffing accordingly.
Must possess an ABC Servers card and/or Tips equivalent.
Act with discretion and maintain confidentiality in handling sensitive information.
Must be able to walk and stand for at least a full eight (8)-hour shift.
Must be able to lift, up to 25 lbs in weight and ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.
The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.
Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management.
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Banquet Captain
Captain job in Blackwood, NJ
Now Hiring: Banquet Captains
We are seeking experienced, service-driven Banquet Captains to lead our event service team and ensure exceptional guest experiences. The ideal candidates are confident leaders with strong communication skills, a polished presence, and a passion for hospitality.
Responsibilities:
Lead banquet staff during events and ensure flawless service
Coordinate event setup/breakdown according to function details
Communicate with clients, culinary team, and management
Maintain high service standards and resolve issues promptly
Train, motivate, and support service staff
Qualifications:
Previous banquet or hospitality leadership experience
Strong organizational and guest-service skills
Ability to multitask in a fast-paced environment
Flexible schedule, including nights/weekends
If you take pride in delivering exceptional events and enjoy leading a team, we'd love to hear from you.
Receiving Support Captain, Springfield - PA - Full Time
Captain job in Swarthmore, PA
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found
here
.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Access the full menu of benefits offerings
here
.
What You Will Do
Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.
Lead colleagues in the execution and completion of assigned tasks.
As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding.
Ensure high-level of customer service through problem-solving and customer-focused resolutions.
Enhance the in-store customer experience by promoting our Macy's mobile app.
Meet with People Leaders throughout the day to plan and monitor total store activities.
Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
Perform store opening and closing procedures, including accessing alarm system and settling the registers.
Lead and participate in the adherence to our best in class merchandise standards.
Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Proficient in communicating effectively with customers and providing clear direction to colleagues
Self-starter in adapting quickly to changing customer expectations and needs
Resourceful and able to adapt quickly to changing priorities and deadlines
1-2 years of direct retail experience preferred
High school diploma or equivalent
Essential Physical Requirements You Will Perform
This position requires lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
Reaching, including above eye level, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
STORES00
Auto-ApplyCaptain
Captain job in Philadelphia, PA
Historical Information regarding McAllister Towing of Philadelphia: Active in the Port of Philadelphia since the 1940s, McAllister has become a driving force in the Philadelphia harbor, New Jersey and along the Delaware River. McAllister's fleet of tugs is ideal for all ship docking, general harbor, and barge assist work. McAllister also provides barge towing services that include both the upper and lower Chesapeake Bay.
General Manager: Captain Benton has been with McAllister Towing of Philadelphia since 2000. He is personally active in all aspects of his business and believes in “Leading from the Front.” He also ensures that all his personnel maintain the highest standards in professionalism, safety, and customer service.
Currently, McAllister Towing of Philadelphia is looking for a Captain. Description of duties and responsibilities are outlined below:
Captain: Reports to:
The Captain reports to the General Manager or his/her designated representative.
Supervises:
The Captain is required to supervise all crewmembers of the vessel to which he/she is assigned.
Description of Duties:
Master of a tug or towing vessel.
Vessel Security Officer (VSO) in charge of implementing and maintaining the AWO Alternative Security Program.
Responsible to safely and efficiently operate and manage (performance of crew, vessel, and tow).
Serve as Officer in Charge of the Navigation Watch.
Assess and maintain vessel seaworthiness.
Ensure the availability and serviceability of required lifesaving equipment.
Verify the serviceability of all installed fire detection and firefighting systems and equipment.
Require accommodations to be maintained in safe, clean condition at all times.
Provide clear direction to subordinates.
Prepare periodic performance evaluations for subordinates.
Maintain vessel and crew readiness for emergency responses.
Conduct and report the results of periodic vessel audits and inspections.
Operate and maintain the assigned vessel in accordance with the quality, safety, security and environmental protection policies and procedures in the Vessel Operations Manual.
Organize and conduct required training, drills and exercises.
Complete, submit and maintain required records, logs and reports.
Ensure adequate vessel manning and watches.
Project a positive company image and maintain professional, amicable relationships with customers, pilots, terminal personnel and the public at all times.
Other duties as may be assigned by the General Manager or his/her designated representative.
Minimum Requirements:
Valid U.S. Coast Guard Merchant Mariner's Credential
Valid 200 Ton License as Master/Master of Towing (1600-Ton Master/Master of Towing preferred)
STCW Certification
Valid Radar Endorsement
First Aid/CPR
Fire Fighting Training
Valid TWIC card
Z Drive Tugboat Experience
Must pass pre-employment drug test
Must pass pre-employment physical
Physical Requirements: The unpredictable, ever-changing and inherently dangerous nature of tug and towing operations require the Captain to be physically qualified to ensure his/her own safety, as well as that of the vessel and crew. Specific physical requirements include:
Adequate vision (i.e., absent any color blindness or impairment that cannot be corrected with prescription lenses).
Adequate hearing. Capable of walking and standing on wet surfaces for extended periods of time.
Able to handle heavy lines and operate heavy machinery.
Ability to climb a 12-foot ladder without assistance.
Ability to hoist oneself up and over a 12-inch wide, 6-foot-high barrier.
Sufficient strength to:
Lift 100 lbs. from deck to waist level.
Lift 50 lbs. from deck to shoulder level.
Lift 35 lbs. from deck to overhead; and
Pull (drag) 120 lbs. at least 20 feet.
FLSA Status:
Exempt
*This position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors. Equal Employment Opportunity Employer: We are an Equal Employment Opportunity (“EEO”) Employer.
It has been and will continue to be a fundamental policy of McAllister Towing not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.
This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Auto-ApplyBanquet Captain
Captain job in West Conshohocken, PA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Key Responsibilities:
Supervise and direct the [bartending | catering | concessions] staff during all event phases, ensuring accurate execution of event requirements.
Oversee setup, service, and closing procedures for assigned areas, maintaining cleanliness, organization, and compliance with venue standards.
Train, support, and motivate team members to deliver consistent, high-quality service.
Organize and maintain storage areas, ensuring products, equipment, and supplies are properly rotated, secured, and inventoried.
Complete and submit end-of-month inventory reports for [liquor, beer, wine, and bar supplies | catering equipment, service ware, and food supplies | concession food, beverage, and equipment].
Ensure compliance with all health, safety, and responsible service regulations.
Communicate with management, culinary, and operations teams to ensure seamless event execution.
Address guest needs and resolve service issues in a professional and timely manner.
Event Operations & Setup Responsibilities:
Set up meeting rooms, function areas, and event spaces with appropriate equipment and materials (tables, chairs, linens, staging, bars, concession stations, etc.) according to floor plans and management standards.
Pay close attention to detail when setting spaces to ensure accuracy and quality presentation.
Possess knowledge of banquet configurations, catering setups, bar layouts, and concession stand requirements.
Tear down and reset event spaces per specifications outlined on Banquet Event Orders (BEOs) or event plans.
Clean and refresh meeting and event spaces as needed, including replacing soiled linens, replenishing beverages, restocking concessions, and resetting furniture.
Continuously keep service corridors, pre-function space, and storage areas clean, organized, and unobstructed.
Operational Support & Team Responsibilities:
Act as a liaison with operations and event services teams to ensure smooth transitions between events.
Participate as a back-of-house team member during special events, including assisting with food and beverage delivery, water/coffee service, ice drops, and concession support as needed.
Assist during special event operations by supporting wait staff, bartenders, or concession workers to deliver the highest level of customer satisfaction.
Attend and participate in weekly conversion meetings, BEO reviews, and pre-conference planning meetings as assigned.
Supervise, train, and motivate operations staff to uphold service excellence and efficiency.
Maintain a clean and organized work area at all times.
Event Scheduling & Conditions:
Must be available to work a flexible schedule, including nights, weekends, holidays, and special events as assigned.
Duties are performed in both indoor and outdoor settings, often in varying weather conditions and noise levels.
Qualifications
Minimum of (5) years of banquets set up experience in large/high volume venue.
High School Diploma or GED.
Ability to lift 50lbs, as well as bend, stretch, push and pull objects with support equipment.
Able to work non-traditional shifts to include extended hours and flexible schedule including early mornings, weekends, days, nights and holidays.
Ability to stand/walk throughout shift.
Must be able to work well in high pressure situations and remain flexible during last minute additions or changes.
Must possess good communication skills both verbal and written.
Familiar with Microsoft Outlook, Word and Excel with ability to learn applicable data bases and systems.
Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
This position offers a competitive salary. Please send a copy of your most recent resume.
Applicants that need reasonable accommodation to complete the application process may contact- ************
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Banquet Captain (On-Call)
Captain job in Wilmington, DE
JOB RESPONSIBILITIES:
Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
Displays a courteous and helpful attitude at all times when dealing with the public.
Restocks all items and products in the area as needed.
Monitors alcohol consumption by guests, adhering strictly to Delaware Park Policy and Delaware State Law.
Ensures that the work area is clean and sanitary in accordance with Local, State, and Federal Health Department Codes.
Relays all guest compliments and complaints to F&B management.
Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions.
Communicate (both written and verbal) with and promote positive team members and guest relations.
Maintain professionalism at all times when working with other team members and/or guests.
Ensure that any & all Food & Beverage items are presented and served correctly according to Delaware Park, standards set out by the company, and note any special requests & instructions, set out on the Banquet Event Order for the event.
Ensuring that all relevant & applicable paperwork is filled out correctly, and copies distributed as required.
Ensures that all function rooms are left in selling condition at the conclusion of each event. Tables and chairs are neatly placed around the tables and the room is cleared of all debris. All equipment used for the function should be placed back in appropriate locations.
Preparation of the area or room in its entirety for a function or event, prior to the guest's arrival.
Perform other related duties as assigned or requested by the Banquet Manager.
JOB REQUIREMENTS:
Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.
Must be able to successfully oversee a banquet function to completion and direct staffing accordingly.
Must possess an ABC Servers card and/or Tips equivalent.
Act with discretion and maintain confidentiality in handling sensitive information.
Must be able to walk and stand for at least a full eight (8)-hour shift.
Must be able to lift, up to 25 lbs in weight and ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.
The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.
Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management.
Auto-ApplyReceiving Support Captain, Springfield - PA - Full Time
Captain job in Springfield, PA
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found
here
.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Access the full menu of benefits offerings
here
.
What You Will Do
Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.
Lead colleagues in the execution and completion of assigned tasks.
As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding.
Ensure high-level of customer service through problem-solving and customer-focused resolutions.
Enhance the in-store customer experience by promoting our Macy's mobile app.
Meet with People Leaders throughout the day to plan and monitor total store activities.
Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
Perform store opening and closing procedures, including accessing alarm system and settling the registers.
Lead and participate in the adherence to our best in class merchandise standards.
Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Proficient in communicating effectively with customers and providing clear direction to colleagues
Self-starter in adapting quickly to changing customer expectations and needs
Resourceful and able to adapt quickly to changing priorities and deadlines
1-2 years of direct retail experience preferred
High school diploma or equivalent
Essential Physical Requirements You Will Perform
This position requires lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
Reaching, including above eye level, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
STORES00
Auto-ApplyBanquet Captain
Captain job in West Conshohocken, PA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Banquet Captain
DEPARTMENT: Food and Beverage
REPORTS TO: Food and Beverage Manager
FLSA STATUS: Non-exempt/hourly
SUMMARY
As the world's leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world's most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.
Supervises and coordinates activities of banquet servers during banquets to ensure that food is served promptly. The Banquet Captain stays in contact with the host (on-site contact) throughout the event to ensure the highest guest satisfaction possible. Regular attendance in conformance with the policies established by ASM Global is essential to the successful performance of this position.
Essential Duties and Responsibilities
Must be able to communicate effectively, both verbal and written, in English.
Must be able to make quick and accurate decisions.
Consults with Food Services Manager regarding serving arrangements and additional employees and equipment required.
Supervises banquet servers.
Meets with Chef on Duty at start of every shift to review banquet event orders for menu, timing, special request and Chef's expectations.
Meet with client prior to start of event to review menu and itinerary.
Anticipate customers' needs, respond promptly and acknowledge all customers, however busy and whatever time of day
Must be a leader, motivating the servers, resolving conflicts and exceeding guest expectations.
Conducts lineup with the staff at the start of each shift. Inspects uniforms, reviews menus and event itineraries and provides a short training topic.
Prepares Captain's Reports, detailing the function and comments of the Host (on-site contact)
Promotes and maintains the highest level of customer service to all SAVOR guests.
Determines when a guest should not be served additional alcoholic beverages in accordance with SAVOR policies.
Must inspect function space prior to start of function to ensure cleanliness, organization and ambiance, (first impression, attractiveness, etc.)
Observes food being served to ensure that food is correctly garnished and arranged
Carries out responsibilities in accordance with the organization's/department policies and applicable laws.
Responsible for consumption sheets.
Ensure front and back of the house are maintained in a clean and orderly fashion.
Ensure all closing duties for staff are completed before staff sign out
Provide feedback on staff performance to manager and report disciplinary problems to manager and participate in the counseling of employees
Foster and promote a cooperative working climate, maximizing productivity and employee morale
Complete all paperwork and closing duties in accordance with departmental standards
Review status of assignments and any follow‐up action with Banquet Manager and/or oncoming Supervisor
Notify Manager when low on item such as lemons, creamers, coffee etc.
All other duties assigned.
Supervisory Responsibilities
Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to prioritize multiple projects and meet strict deadlines
Ability to work under minimal supervision
Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hour as needed
Must have professional attitude and appearance
Some travel required
Education and/or Experience
High school diploma or GED
One year's experience as a banquet server or banquet Captain
Previous Supervisory experience preferred.
Certificates, Licenses, Registrations
Must have a current Food Handler's Certificate and be TIPS trained.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Daily lifting and carrying up to 20 lbs. Up to 10 minutes at a time.
Performing work through repetitive eye/hand coordination
Must be able to balance and have good manual dexterity
Constant reaching, standing, walking and stooping
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Irregular hours dictated by events.
NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Banquet Captain
Captain job in West Conshohocken, PA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
The Banquet Captain is responsible for performing the duties necessary to execute catered events as assigned by the Food and Beverage Manager.
MAJOR RESPONSIBILITIES:
Report to Food and Beverage Manager upon arrival to receive daily assignments.
Review designated Banquet Event Order(s) with Food & Beverage Manager.
Organize the day's work and prepare to delegate tasks to banquet staff at the start of each shift.
Oversee event preparation and ensure that tasks are on schedule.
Help to control the misuse of linens, overuse of beverages and other banquet supplies.
Conduct pre-event meetings with banquet service staff.
Ensure that events are set at least 15 minutes prior to their schedule start time.
Maintain the proper set-up of service hallway to maximize efficiency of food service.
Supervise and assist with the service of food for each event
Coordinate and monitor meal breaks for service staff.
Prepare post-event task list with and ensure that tasks are completed prior to relieving service staff.
Responsible for completing a Captain's Report after each event.
Responsible for clearing and cleaning all catering areas after each event.
Maintain organization of linen shelves and other catering equipment supplies.
Maintain cleanliness of all catering supplies and equipment.
Responsible for returning all table-stand numbers to the Deco room in clean and orderly condition.
Report any areas in need of maintenance or repair to the F&B Manager.
Ensure that all catering cages are locked at the end of the shift.
Other duties as assigned and deemed necessary.
Reports to F&B Personnel in appropriate uniform, for assigned location.
Prepares all beverage items for sale in the station
Receives and handles cash and/or tickets.
Follows all rules and regulations which apply to the beverage operations and to SMG Food and Beverage Division.
Requests identification for every guest purchasing alcohol.
Performs other related duties as assigned by Food Service Manager.
Provides positive oriented attitude at all times and great customer service
Strong knowledge of sanitary practices.
Maintains proper grooming and dress code standards.
Work ethic encourages strong urgency and quality in a team environment.
Ability to work with other staff members in the facility.
Knowledge of food service industry
Excellent skills in guest services and catering
Ability to handle multiple events in a fast-paced environment
Must be TIPS Food Handler Certified.
Must have ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
Education and/or Experience
High school Diploma, Associates Degree, Bartending Certification, Three to Five years catering experience or equivalent combination of education and experience.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. This position requires stooping and lifting. Must be able to lift 25 lbs to the waste.
This job description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. The company reserves the rights to modify, supplement, delete, or augment the duties and responsibilities specified in the position description, in the company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
PT Banquet Captain
Captain job in West Conshohocken, PA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Banquet Captain
DEPARTMENT: Food & Beverage
REPORTS TO: Food & Beverage Director
FLSA STATUS: Part-time/On call, hourly, Non-Exempt
Summary: ASM Global, the leader in privately managed public assembly facilities has immediate part-time/on call openings for a Banquet Captain. This position supervises and coordinates activities of banquet servers during banquets to ensure that food is served promptly. Regular attendance in conformance with the policies established by ASM Global is essential to the successful performance of this position.
Essential Duties and Responsibilities
Consults with Food & Beverage Manager regarding serving arrangements and if additional employee and equipment are required for a smooth event.
Oversees Food and Beverage operations during event to ensure client satisfaction and quality control standards.
Observes food being served to ensure that food is correctly garnished and arranged.
Trains other employees on processes and practices for food and customer service.
Carries out responsibilities in accordance with the organization's/policies and applicable laws.
Provides direction to other team members for catering activities for the Food & Beverage Department.
Responsible for consumption sheets.
Keep linen cage stocked and cleaned.
Ensure coolers are clean.
Notify Manager when low on items such as lemons, creamers, coffee, etc.
Other duties assigned as needed
Skills and Abilities
Ability to get along well with others
Basic working knowledge of food and beverage
Positive attitude and neat appearance.
Positive customer service oriented attitude at all times
Attention to detail
Must be able to work standing for the duration of shift
Must speak and understand English.
Daily lifting up to 50 lbs. Up to 15 minutes at a time.
Tolerant to work under adverse outdoor conditions including extreme heat or cold and exposure to heavy dust, dirt and cleaning agent odors.
Other Qualifications
2-5 years of direct related catering experience in a high volume work environment.
Excellent organization, planning, communication and customer service planning skills are a must.
Must have the ability to work harmoniously in a team setting exhibiting excellent customer service to fellow workers, guests, clients and the community.
Personal and professional initiative, enthusiasm, and dedication to excellence in wide ranging services to clients and guests.
Requires ability to work flexible hours, including nights, weekends and holidays.
Education and/or Experience
High School diploma or G.E.D or equivalent combination of education and experience
One year's experience as a banquet server or banquet captain
Previous supervisory experience preferred.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Banquet Captain
Captain job in West Conshohocken, PA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
POSITION: Banquet Captain, Part time
DEPARTMENT: Food & Beverage
REPORTS TO: Banquet Manager and GM, Food & Beverage
FLSA STATUS: Hourly / Non-Exempt
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
The Banquet Captain is responsible for overseeing banquet events to ensure excellent guest service, smooth operations, and high team performance. This role acts as the main point of contact for the client on-site and leads the banquet staff before, during, and after the event.
Essential Duties and Responsibilities
Review Banquet Event Orders (BEOs) with the Chef and Food Services Manager prior to each event to confirm menu details, timing, special requests, and staffing needs.
Conduct pre-event inspections of function space to ensure cleanliness, proper setup, and ambiance.
Meet with the client before the event to confirm the itinerary and review any last-minute adjustments.
Lead the pre-shift lineup: assign tasks, inspect uniforms, review menu details, and communicate service expectations.
Supervise banquet servers throughout the event, ensuring high-quality service delivery.
Anticipate guest needs, promptly respond to requests, and maintain a visible presence during events.
Monitor food presentation, garnishes, and adherence to event specifications.
Enforce responsible alcohol service in accordance with company policies.
Address guest concerns or service issues promptly and professionally.
Complete event closing duties, including Captain's Reports detailing operations and client feedback.
Ensure staff complete all side-work and closing responsibilities before signing out.
Provide feedback on staff performance and communicate any disciplinary concerns to the Manager.
Maintain cleanliness and organization in both front-of-house and back-of-house areas during events.
Foster a positive and productive work environment that supports teamwork and excellent service.
Notify management when supplies (e.g., condiments, beverages) are running low if applicable.
Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school graduate or equivalent.
One year's experience as a banquet server or banquet Captain.
Previous Supervisory experience preferred.
Skills and Abilities
Must be able to communicate effectively, both verbal and written, in English.
Must be able to make quick and decisions.
Excellent organizational, planning, communication, and interpersonal skills.
Ability to function in a fast-paced, team-oriented environment.
Fosters a cooperative and harmonious working climate conducive to maximum employee morale and productivity.
Communicates efficiently and effectively, and effectively solves problems.
Ability to prioritize multiple projects and meet strict deadlines.
Ability to work under minimal supervision.
Must have professional attitude and appearance.
Communicates efficiently and effectively. (Bilingual - English/Spanish - a plus)
WORKING CONDITIONS
Location: On Site Broward County Convention Center
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Substantial standing, walking, and pushing and or pulling of equipment. Must be able to lift 50 lbs.
Performing work through repetitive eye/hand coordination.
Noise level in the work environment is usually moderate.
Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Banquet Captain
Captain job in West Conshohocken, PA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Supervises and coordinates activities of banquet servers during banquets to ensure that food is served promptly. The Banquet Captain stays in contact with the host (on-site contact) throughout the event to ensure the highest guest satisfaction possible. Regular attendance in conformance with the policies established by ASM Global is essential to the successful performance of this position.
Essential Duties and Responsibilities
Must be able to communicate effectively, both verbal and written, in English.
Must be able to make quick and accurate decisions.
Consults with Food Services Manager regarding serving arrangements and additional employees and equipment required.
Supervises banquet servers.
Meets with Chef on Duty at start of every shift to review banquet event orders for menu, timing, special request and Chef's expectations.
Meet with client prior to start of event to review menu and itinerary.
Anticipate customers' needs, respond promptly and acknowledge all customers, however busy and whatever time of day.
Must be a leader, motivating the servers, resolving conflicts and exceeding guest expectations.
Conducts lineup with the staff at the start of each shift. Inspects uniforms, reviews menus and event itineraries and provides a short training topic.
Prepares Captain's Reports, detailing the function and comments of the Host (on-site contact).
Promotes and maintains the highest level of customer service to all SAVOR guests.
Determines when a guest should not be served additional alcoholic beverages in accordance with SAVOR policies.
Must inspect function space prior to start of function to ensure cleanliness, organization and ambiance, (first impression, attractiveness, etc.)
Observes food being served to ensure that food is correctly garnished and arranged.
Carries out responsibilities in accordance with the organization's/department policies and applicable laws.
Responsible for consumption sheets.
Ensure front and back of the house are maintained in a clean and orderly fashion.
Ensure all closing duties for staff are completed before staff sign out.
Provide feedback on staff performance to manager and report disciplinary problems to manager and participate in the counseling of employees.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Complete all paperwork and closing duties in accordance with departmental standards.
Review status of assignments and any follow‐up action with Banquet Manager and/or oncoming Supervisor.
Notify Manager when low on items such as lemons, creamers, coffee etc.
All other duties assigned.
Supervisory Responsibilities
Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to prioritize multiple projects and meet strict deadlines.
Ability to work under minimal supervision.
Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hour as needed.
Must have professional attitude and appearance.
Some travel may be required.
Education and/or Experience
High school diploma or GED
One year's experience as a banquet server or banquet Captain
Previous Supervisory experience preferred.
Skills and Abilities
To perform this job successfully, an individual can be trained.
Certificates, Licenses, Registrations
Must have a current Food Handler's Certificate and be TIPS trained.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Daily lifting and carrying up to 20 lbs. Up to 10 minutes at a time.
Performing work through repetitive eye/hand coordination
Must be able to balance and have good manual dexterity.
Constant reaching, standing, walking and stooping.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Irregular hours dictated by events.
Banquet Captain
Captain job in West Conshohocken, PA
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Essential Duties and Responsibilities
Training of all Food & Beverages Servers, Cashiers and Bartenders.
Fulfilling the service per each Banquet Event Orders (BEO).
Other duties as assigned.
Maintaining all Banquet equipment cleanliness and annual maintenance.
Maintain a Health Department score of 90 or higher.
Must be creative in designing buffets and coffee break décor.
Attention to detail and consistency in every aspect of service is a must
Position is very hands on with excessive interaction with clients during events.
Supervising staff to maintain a clean, safe, organized workplace.
Supervisory Responsibilities
Supervises all Food & Beverage service staff
Qualifications
At least two years of experience in banquet facility servicing meals for large events.
Advanced oral and written communication skills.
Strong orientation to customer service and ability to work with other staff members in the facility.
Excellent organizational, planning, communication and interpersonal skills.
Attention to detail and service oriented.
Must have a valid Indiana Pourer's Permit
Education and/or Experience
High School diploma or G.E.D. and one (2) year related experience or training; or equivalent combination of education and experience and the minimum of 6 months of supervisor experience.
Skills and Abilities
Ability to undertake and complete multiple tasks.
Ability to be creative with buffet presentations and maintain a quality product.
Ability to encourage a safe, happy workplace where all employees feel valued
Computer Skills
Computer skills to include Excel programs.
Hours of Work
Must be able to work on weekends, holidays and long hours. Some very early mornings and late nights are required.
Physical Demands
This position requires stooping and lifting. Substantial walking and manual dexterity to operate food and beverage equipment and inventory is required. This position requires substantial standing, walking, and dexterity. Also requires lifting (50lbs) and stooping.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends/ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.