Change attendant vs lead agent

The differences between change attendants and lead agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead agent has an average salary of $47,344, which is higher than the $28,819 average annual salary of a change attendant.

The top three skills for a change attendant include customer service, casino floor and . The most important skills for a lead agent are inbound calls, customer care, and customer service.

Change attendant vs lead agent overview

	Change Attendant	Lead Agent
Yearly salary	$28,819	$47,344
Hourly rate	$13.86	$22.76
Growth rate	-10%	6%
Number of jobs	46,951	56,112
Job satisfaction	-	-
Most common degree	High School Diploma, 46%	Bachelor's Degree, 41%
Average age	34	46
Years of experience	12	-

Change attendant vs lead agent salary

Change attendants and lead agents have different pay scales, as shown below.

	Change Attendant	Lead Agent
Average salary	$28,819	$47,344
Salary range	Between $22,000 And $37,000	Between $26,000 And $85,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between change attendant and lead agent education

There are a few differences between a change attendant and a lead agent in terms of educational background:

	Change Attendant	Lead Agent
Most common degree	High School Diploma, 46%	Bachelor's Degree, 41%
Most common major	General Studies	Business
Most common college	-	University of Pennsylvania

Change attendant vs lead agent demographics

Here are the differences between change attendants' and lead agents' demographics:

	Change Attendant	Lead Agent
Average age	34	46
Gender ratio	Male, 29.1% Female, 70.9%	Male, 54.8% Female, 45.2%
Race ratio	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 19.6% Asian, 5.4% White, 59.5% American Indian and Alaska Native, 0.7%	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.0% Asian, 4.9% White, 66.0% American Indian and Alaska Native, 0.1%
LGBT Percentage	5%	7%

Differences between change attendant and lead agent duties and responsibilities

Change attendant example responsibilities.

Manage and maintain inventory, atm, casino machines, and reconcile tills daily.
Assist housekeepers with general cleanliness of the facility.
Cash out winning tickets and properly pay customers filling out require W2 forms if necessary.

Lead agent example responsibilities.

Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
Line list development and route selection assistance through on-site and GIS review ensuring all landowners and property lines are identify.
Obtain current landowner and contact information from various courthouses and states in order to assist in FERC mandate maintenance operations.
Train new employees and troubleshoot Apollo computersystem.Onsite at Hewlett Packard/Agilent
Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
Conduct presentations regarding all policy information offer through AFLAC

Change attendant vs lead agent skills

Common change attendant skills

Customer Service, 64%
Casino Floor, 36%

Common lead agent skills

Inbound Calls, 28%
Customer Care, 15%
Customer Service, 7%
Outbound Calls, 4%
Computer System, 4%
VIP, 3%

Change Attendant vs. similar jobs

Change Attendant related careers

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What similar roles do

Attendant responsibilities

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Sales Industry
Change Attendant
Change Attendant vs Lead Agent

Updated January 8, 2025

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