Charter Oak Health Center jobs in Hartford, CT

Works to diagnose, manage, and treat conditions and diseases of the human eye and visual system. Examine eyes and visual system, diagnose problems or impairments, prescribe corrective lenses, and provide treatment. May prescribe therapeutic drugs to treat specific eye conditions. This is a prat time position for 8 hours per week. Requirements Essential Position Duties 1. Examine eyes, using observation, instruments and pharmaceutical agents, to determine visual acuity and perception, focus and coordination and to diagnose diseases and other abnormalities such as glaucoma or color blindness. 2. Ability to document patient interactions in the electronic health records 3. Analyze test results and develop a treatment plan. 4. Prescribe, supply, fit and adjust eyeglasses, contact lenses and other vision aids. 5. Prescribe medications to treat eye diseases if state laws permit. 6. Educate and counsel patients on contact lens care, visual hygiene, lighting arrangements and safety factors. 7. Consult with and refer patients to ophthalmologist or other health care practitioner if additional medical treatment is determined necessary. 8. Remove foreign bodies from the eye as indicated. 9. Provide patients undergoing eye surgeries, such as cataract and laser vision correction, with pre- and post-operative care in conjunction with ophthalmologist. 10. Monitors the effectiveness of interventions. 11. Collaborates with multidisciplinary team members by making appropriate referrals. 12. Facilitates staff, patient and family decision making by providing educational tools. 13. Performs miscellaneous duties as required by management. 14. Must maintain appropriate attendance. 15. Documents patient interactions in electronic record. 16. Maintains patient privacy and safety. Compliance Responsibilities · Complies with applicable legal requirements, standards, policies and procedures including but not limited those within the Compliance Process, Code of Conduct and HIPAA. · Participates in required orientation and training programs, as required. · Reports concerns and suspected incidences of non-compliance in accordance with COHC Compliance Reporting Process. · Cooperates with monitoring and audit functions and investigations. · Participates, as requested, in process improvement responsibilities. POSITION QUALIFICATIONS Core Competencies/Skill Sets Strong computer skills, including Word, Excel, and PowerPoint · Demonstrated clinical competence in and an in-depth knowledge of eye-related disorders and conditions. · Demonstrated ability to establish and maintain effective communications among and with other health disciplines; demonstrated ability to communicate to large groups of health professionals. · Must demonstrate and maintain knowledge and competency in providing care for patients in adolescent, adult and/or age groups Professional Experience/Educational Requirements Doctor of Optometry (O.D.) Degree Two years' experience preferred. Certification/Licensure Current valid CT License

Full-time Description Charter Oak Health Center is seeking a Controller to join our team. In this role, you will be responsible for ensuring the accuracy and consistency of financial data across accounts payable, accounts receivable, payroll, and the general ledger. This role oversees the preparation and timely delivery of internal and external financial reports in compliance with GAAP, HRSA regulations, Uniform Guidance (2 CFR Part 200), and other FQHC-specific requirements. This position offers an exciting opportunity to make a difference in the community while advancing your career in healthcare. Key Responsibilities: Knowledge, Skills & Abilities: Ensure financial operations comply with all applicable federal, state, and local regulations, including HRSA guidelines, HIPAA, and internal policies. Participate in mandatory orientation, compliance, and training programs. Promptly report any concerns or potential non-compliance through the COHC Compliance Reporting Process. Cooperate fully with all internal audits, external reviews, and regulatory investigations. Support process improvement initiatives that enhance financial transparency, efficiency, and compliance. Prepare internal and external financial reports, including monthly and annual GAAP-compliant balance sheets, income statements, cash flow statements, and supporting footnotes. Generate monthly financial reports with budget-to-actual and year-over-year variance analysis, tailored to meet the reporting requirements of HRSA, state agencies, and other funding sources. Develop, implement, and maintain organization-wide financial and accounting policies and procedures to ensure compliance with HRSA Health Center Program Requirements, Uniform Guidance, and OMB Circulars. Collaborate with senior management to develop and monitor the annual budget. Prepare weekly and annual visit and productivity reports for management review, as well as for required statutory and regulatory reporting, including Medicare and Medicaid cost reports and UDS submissions. Oversee vendor management, including setup, maintenance, and A/P ledger reconciliation, with emphasis on federal procurement standards and conflict of interest avoidance. Core Competencies/Skill Sets: Strong leadership and supervisory skills Excellent analytical and problem-solving abilities Demonstrated ability to collaborate across departments Exceptional verbal and written communication skills In-depth knowledge of GAAP and internal control systems Proficiency in Microsoft Office and accounting software (e.g., Fund EZ) Strong organizational and time management skills Comprehensive knowledge of accounting principles, reconciliations, and balancing procedures Requirements Professional Experience/Educational Requirements: Bachelor's degree in Accounting, Finance, Business Administration, or a related field required. MBA or advanced degree in a relevant discipline strongly preferred Minimum of 10 years of progressive accounting experience, with a solid foundation in accounting systems, internal controls, and core accounting functions, including general ledger accounting, journal entries, financial reporting, accounts receivable, fixed assets, consolidations, and tax reporting Demonstrated experience in financial preparation and reporting for nonprofit organizations, preferably in a healthcare or FQHC environment Certification/Licensure • CPA designation is preferred Salary Description $90,000- $115,000

This client is a female client who lives alone. This client does not need transportation and does not have any pets in the home. Live-in Caregiver, come join our mission driven team doing work that matters. Pay $282.93/day We are seeking experienced live-in caregivers who are reliable, have a heart for service, and a passion to care for the older adults to join our team. If you are looking for an opportunity to design a flexible schedule, we have several current openings with clients. You will live at your clients home and care for them for up to 13hours per day. What You Do You have the ultimate responsibility to help implement care plans that nurture older adults in mind and body. You will provide personalized care to clients assisting in scheduled activities as well as overall care management. Our hope is that you will treat your clients like family, going above and beyond to enhance their quality of life. You will live at the clients home and will be responsible for being on call for the client even during off hours. Who We Are Family run since 1985 we have been fulfilling our motto, “Commitment to Serve,” helping Connecticut's seniors remain independent in the comfort and security of their own homes. Our mission to make the world better by helping older adults remain in the comfort of home. Responsibilities Deliver exceptional care to dedicated client in their home Help execute comprehensive personalized weekly schedules and care plans Supply personal companionship, remain actively engaged with each client by providing ongoing social & emotional support Assist with personal care activities to include personal hygiene, mobility assistance, light housekeeping, feeding and meal preparation Keep order, safety and client enjoyment top of mind Provide transportation to and from appointments as needed Administrative functions such as documentation of completion of tasks and report changes in the client's condition Requirements Compassion and empathy is a must Alzheimer's or Dementia experience is a plus Ability to use good judgement and remain calm Reliable and on time Proof of eligibility to work in U.S. Can pass a background check and provide references Previous live-in experience of at least 2 years Benefits Competitive pay Matching 401K Caregiver recognition and appreciation days Referral programs and bonuses Paid training The satisfaction in knowing you're making a difference in the life of another 24/7 Caregiver Support Team Health Plan Paid Time Off Charter Oak Home Care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Job DescriptionDescription: Licensed clinician working independently in an outpatient and school based program to conduct mental health assessments, develop individualized treatment plans, lead individual or group therapy sessions, run preventative mental wellness classes or workshops and make treatment referrals. Provides work direction to other non-licensed clinicians. Essential Position Duties: Prepare, complete and maintain all required treatment records and reports in a timely fashion. Counsel clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes. Collect information about clients through interviews, observation, and tests. Act as client advocate to coordinate required services or to resolve emergency problems in crisis situations. Collaborate with other staff members to perform clinical assessments and develop treatment plans. Participate in regular Multi-disciplinary team meetings to create, review, update patient care plans Meet with families and other interested parties to exchange necessary information during the treatment process as requested by patient. Refer patients, clients, or family members to community resources or to specialists as necessary. Modify treatment activities and approaches as needed to comply with changes in clients' status. Discuss with individual patients their plans for life after leaving therapy. Provides information to supervisors, co-workers, by telephone, in written form, e-mail, or in person for the purpose of case load management and/or case review. Record and maintain updated, accurate clinical information in electronic medical record. Establish short and long-range objectives and specifies the strategies and actions to achieve them in treatment planning, treatment plan reviews and discharge/transfer documentations. 14. Performs miscellaneous duties as required by management. 15. Must maintain appropriate attendance. Additional Responsibilities · May be required to travel to other COHC sites to provide services. Compliance Responsibilities · Complies with applicable legal requirements, standards, policies and procedures including but not limited those within the Compliance Process, Code of Conduct, HIPAA and Corporate Integrity Agreement (CIA). · Participates in required orientation and training programs, as required. · Reports concerns and suspected incidences of non-compliance in accordance with COHC Compliance Re porting Process. · Cooperates with monitoring and audit functions and investigations. · Participates, as requested, in process improvement responsibilities. Requirements: POSITION QUALIFICATIONS Core Competencies/Skill Sets · Demonstrated leadership skills · Detail oriented; excellent organizational skills · Excellent writing and verbal communication skills · Ability to work in a team environment and provide direction to others · Ability to organize and coordinate the work of others. · Ability to set priorities and assign work to other professionals · Attendance, Reliability and Punctuality to all scheduled shifts · Therapists must possess high physical and emotional energy to handle the array of problems associated with the duties of the position. · Multicultural Competence (culturally competent with COHC population needs) · Ability to supervise others Professional Experience/Educational Requirements · Masters Degree in Social Work. · Minimum 3 years experience as a Licensed Clinical Social Worker in outpatient setting; experience running therapy groups Certification/Licensure · Licensed to practice in Connecticut Working Conditions and Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Staff Accountant is responsible for day-to-day financial tasks and operational activities that are required to be posted to the General Ledger, Accounts Payable and Payroll systems. This position will have direct oversight of payroll processing and work closely with Human Resources to comply with State, Federal, and Grant requirements. Assisting in the coordination and completion of a timely month end and year-end closing process will be a key element of this role. The incumbent ensures the integrity of accounting information by recording, verifying and consolidating transactions in conformance with generally accepted accounting principles and state and federal grant requirements. This position will have exposure to and actively participate in audits and reviews including preparing and maintaining requested audit schedules. This is an onsite role, located at 21 Grand Street, Hartford, CT. Requirements Essential Position Duties 1. General Ledger processing including assisting in preparation of timely and accurate financial statements and other financial reporting through Journal entries and Account Reconciliations 2. Payroll processing - oversight of the bi-weekly payroll posting of journal entries and benefits activity including timely state and federal payroll tax filings 3. Accounts Payable processing - accruals, reversals, knowledge of prepaid and deferred revenue/expenses 4. Financial planning and analysis - identifying account and operational variances to budget with explanations to support Finance Committee and Board presentations. 5. Participates in various committees or work groups to develop, implement, modify, and document new or revised record keeping functions 6. Analyzes data of past and current operations, trends and costs, estimated and realized revenues, administrative commitments, and obligations incurred. 7. Provide support and assistance where grants require follow up reporting or to respond to internal questions 8. Support all federal and state reporting requirements. 9. Assist the Controller in discussing the ongoing budget with individual departments. 10. Performs miscellaneous duties as assigned. Compliance Responsibilities * Complies with applicable legal requirements, standards, policies and procedures including, but not limited to, those within the Compliance Process, Code of Conduct, Federal False Claims Act, HIPAA and The Joint Commission. * In collaboration with the Chief Financial Officer, assists with ensuring quality and regulatory compliance within the billing department and organizationally as appropriate. POSITION QUALIFICATIONS Core Competencies/Skill Sets * Knowledge of GAAP non-profit accounting * Excellent Excel Skills * Ability to handle various tasks with competing priorities * Ability to communicate effectively with strong verbal and written skills * Adhere to policies regarding confidentiality * Ability to show leadership capacity and to work as part of a team * Strong computer knowledge enabling usage of MS office, accounting, payroll and billing software such as FundEZ, Paycom and eClinicalWorks. Professional Experience/Educational Requirements * Requires a BS Accounting or Finance * 3-5 years of experience in a finance, preferably in a non-profit environment. * Advanced Excel and computer system skills. Certification/Licensure * N/A Salary Description $65,000+

Licensed clinician working independently to conduct mental health and substance use screenings, assessments, intakes, develop individualized treatment plans, facilitate individual and group therapy, case management, crisis intervention, patient education, referrals, aftercare planning, discharge, and record keeping. Requirements Essential Position Duties 1. Provide patient screenings and intake assessments as assigned in a timely manner. 2. Utilize the most current DSM to properly diagnosis clients and update as applicable. 3. Complete Initial and ongoing treatment/care plans for each assigned client. 4. Maintain a caseload/panel spreadsheet to organize sessions, upcoming appointments and client engagement activities. 5. Provide individual, family, couples, and group therapy utilizing evidenced based practice techniques. 6. Complete all documentation timely, including any contact with clients as applicable. 7. Complete crisis interventions with BH clients and patients within COHC system as applicable. 8. Provide referrals to other levels of care or needed services. 9. Provide aftercare planning throughout treatment. 10. Complete discharges for clients that are no longer an active client per policies. 11. Follow BH policies and procedures. 12. Attend any assigned meetings, supervision, or other activities. 13. Complete Peer review audits as assigned. 14. Performs miscellaneous duties as required by management. 15. Must maintain appropriate attendance. Additional Responsibilities May be required to travel to other COHC sites to provide services. Compliance Responsibilities * Complies with applicable legal requirements, standards, policies and procedures including but not limited those within the Compliance Process, Code of Conduct, HIPAA and Corporate Integrity Agreement (CIA). * Follow scope of practice related to individual training and licensure * Participates in required orientation and training programs, as required. * Reports concerns and suspected incidences of non-compliance in accordance with COHC Compliance Re porting Process. * Cooperates with monitoring and audit functions and investigations. * Participates, as requested, in process improvement responsibilities. POSITION QUALIFICATIONS Core Competencies/Skill Sets * Demonstrated leadership skills * Detail oriented; excellent organizational skills * Excellent writing and verbal communication skills * Ability to work in a team environment and provide direction to others if applicable * Ability to set priorities * Attendance, Reliability and Punctuality to all scheduled shifts * Therapists must possess high physical and emotional energy to handle the array of problems associated with the duties of the position. * Multicultural Competence (culturally competent with COHC population needs) Professional Experience/Educational Requirements * Master's Degree and licensure in a related field. Certification/Licensure * Licensed to practice in Connecticut Salary Description $65,000 - $70,000

About Us: Founded in 1985, Charter Oak Home Care is Connecticut's oldest home care company. Having cared for his own family at home, our founder saw the need for such a service in our state and created a company dedicated to serving Connecticut's elders in the comfort and security of their homes. We are a veteran, family owned company providing non-medical home care services to older adults in Connecticut. We strive to live out our motto "Commitment to Serve” with values of caring, excellence, integrity and service. With 40 years of home care experience, we are grateful to have earned an excellent reputation. We are committed to enhancing the quality of life for seniors in their homes and are seeking a dynamic, results oriented Business Development Manager who shares this same vision. Position Overview: Reporting to the President, the Business Development Manager will be the face of Charter Oak Home Care in the community and be responsible for sales/marketing in Litchfield County and the Farmington Valley. Critical to our growth, this position requires a dynamic, personable, empathetic and results-oriented individual. This person will cultivate strong relationships with key healthcare and community referral sources, ultimately driving growth and ensuring our company can serve more seniors. This person will help guide our sales and marketing efforts, serving as the primary one to interface with prospective clients through the phone and care consultations. The ideal individual will be a team player who is a self starter, is excited about helping shape sales and marketing initiatives and enjoys developing new relationships with older adults and their families. If this is you, and you meet the criteria below we would love for you to apply! Key Responsibilities: Relationship Development: Cultivate strong, on-going relationships with referral partners and with clients and families. Develop positive relationships with prospective clients and families. Follow up on new client inquiries. Marketing: Help develop and implement marketing campaigns targeting key demographics, including families of aging adults, healthcare professionals, and community organizations. Assist with the creation of marketing material across communication channels, including social media, email, and direct outreach. Community Engagement: Act as a liaison between the company and the community, attending networking events, local health/senior fairs, conferences, and meetings to promote brand awareness and develop new relationships. Travel in Litchfield County and the Farmington Valley. Referral Program Management: Oversee and manage the referral program to enhance its effectiveness and ensure high referral conversion rates, working closely with the office. Client Outreach and Onboarding: Interface with clients by phone and in person, performing care consultations for new clients. Client Retention: Monitor client feedback, and ensure the highest level of satisfaction among clients and their families. Data and Reporting: Utilize CRM tools in Axiscare to track and analyze client engagement, satisfaction, and referral metrics. Generate reports to assess the effectiveness of marketing initiatives and suggest improvements. Collaboration with Office Team: Work closely with the office staff to identify growth opportunities and optimize the lead conversion process. Qualifications: Experience: Minimum 3-5 years of experience in marketing, sales, or community outreach within the home care, healthcare, or senior services industry preferred Education: Bachelor's degree in Marketing, Communications, Business, or a related field preferred Skills: Strong interpersonal and communication skills, with the ability to build rapport with clients, families, and referral sources Knowledge of the non-medical home care industry and its customer base in Connecticut is a plus but not required Experience with CRM software, marketing automation tools preferred Adept at working with Google Business Suite Strong organizational skills, with the ability to manage multiple projects simultaneously. Proficient in written and verbal communication Self-starter with the ability to work independently and as part of a team Personal Attributes: Compassionate, empathetic, and understanding of the needs of the elderly and disabled population. Strong problem-solving skills with a desire to grow Results-driven with a passion for customer service and relationship-building Ability to work flexible hours, including evenings or weekends when necessary, to attend events or meet with clients and referral partners. Compensation & Benefits: Competitive salary and performance-based bonus opportunities Health Plan Matching 401K Paid time off (PTO) and holidays Collaborative environment and mission driven work

Full-time Description Charter Oak Health Center is seeking an Medical Reimbursement Specialist to join our team. In this role, you will be responsible for managing insurance balances. This includes following up with insurance companies and submitting appeals for any rejected or denied claims. The Specialist ensures that insurance claims are paid correctly to the organization. They manage outstanding accounts according to department standards, which may include maintaining a list of professional accounts, keeping track of payment agreements or reasons for unpaid balances, and making collection efforts. They also coordinate any adjustments, contractual allowances, or refunds as authorized. The Specialist identifies why claims are denied and stays updated on the specific policies and contracts of different insurers. An AR Denials Specialist at this level understands how to handle underpayments and credit balances effectively. This position offers an exciting opportunity to make a difference in the community while advancing your career in healthcare. Essential Position Duties Identifies root causes behind insurance denials and keeps up to date with payer policies, contracts, and bulletins. Shares information on trends related to payer denials for specific procedures or diagnosis codes with management. Resolves insurance balances accurately after payments are made. This includes identifying any patient costs and ensuring accounts are correctly settled according to payment terms. Follows up with payers to make sure outstanding claims are resolved quickly by using phone calls, emails, faxes, or websites. Uses both internal and external resources to analyze patient accounts and takes action to resolve payment issues. Documents all activities according to organizational and payer policies. Submits Letters of Medical Necessity (LOMN) with appeals for claims that were rejected or denied. Continue to check accounts and escalate issues if a denial is not overturned. Works with the Patient Access, Medical Coding Coordinator, Patient Service Representative, and Eligibility Coordinators to resolve denials related to medical necessity, eligibility, referrals, or authorization. Sets follow-up actions based on how the claims are progressing and ensures clear documentation in the system. Works with team members on special projects to achieve timely deliverables - and communicates results effectively, while also completing other assigned tasks. Compliance Responsibilities Complies with applicable legal requirements, standards, policies, and procedures, including but not limited to those within the Compliance Process, Code of Conduct, HIPAA, and Corporate Integrity Agreement (CIA). Participates in required orientation and training programs, as required. Reports concerns and suspected incidences of non-compliance in accordance with COHC Compliance Reporting Process. Cooperates with monitoring and audit functions and investigations. Participates, as requested, in process improvement responsibilities. Requirements Professional Experience/Educational Requirements High School Diploma/GED or minimum of 2 years direct experience with an Associate or Bachelor's degree from an accredited program Minimum of 3 years' Billing experience required in healthcare Rev Cycle with specialization in billing, account receivable follow-up, and denial management Two years of accounting experience, and strong knowledge of accounting theory and methods. Certification/Licensure Certified Medical Biller/not required Certified Revenue Cycle Specialist/not required Salary Description $21.00 - $25.00

Full-time Description Charter Oak Health Center is seeking a Credentialing Specialist to join our team. In this role you will be responsible for credentialing clinical staff, managing enrollment with commercial vendors, and handling clerical tasks and special projects as needed. Key Responsibilities: Verify provider credentialing applications and documentation (education, employment, licenses, certifications). Perform background checks including NPDB, OIG Exclusion List, and AMA profiles. Prepare documentation for initial and reappointment of privileges for the Credentialing Committee. Update the credentialing roster and provider carrier enrollment list daily. Coordinate provider enrollment and maintenance with Medicaid, Medicare, and commercial insurances. Assist with credentialing software implementation and maintenance. Maintain confidentiality of credentialing data. Perform additional duties as needed and maintain good attendance. Compliance Responsibilities: Follow legal requirements, policies, and procedures, including HIPAA and the Corporate Integrity Agreement. Participate in orientation, training, and process improvement activities. Report non-compliance issues and cooperate with audits and investigations. Requirements Qualifications: Proficiency in Microsoft Office and Outlook, strong typing, interpersonal, communication, organizational, and follow-up skills. High school diploma required; associate's degree preferred. 1-2 years of credentialing or privileging experience in a healthcare setting is preferred. Credentialing Specialist Certification preferred. Charter Oak Health Center Offers Outstanding Benefits That Include: Health Insurance: Comprehensive medical, dental, and vision coverage Generous Paid Time Off (PTO): PTO, Personal, and eight paid holidays Retirement Plans: 403 B plan with company vesting HRSA and Public Service Loan Forgiveness COHC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran . Salary Description $55,000 - $65,000

Charter Oak Health Center is seeking a Medical Assistant to join our team. In this role, you will be responsible for providing high-quality, compassionate, and accessible healthcare to underserved populations. The ideal candidate will have a strong background in both clinical and administrative responsibilities to enhance patient care in a fast-paced community health setting. This position offers an exciting opportunity to make a difference in the community while advancing your career in healthcare. Key Responsibilities: * Assist in patient intake, record medical history, and measure vital signs (blood pressure, heart rate, temperature, etc.). * Schedule appointments, update patient records in the EHR system, and assist with referrals and authorizations. * Educate patients on treatment plans, medication adherence, and preventive care measures. * Maintain infection control and adhere to all FQHC and HIPAA regulations. * Prepare patients for examination and assist physician upon request. * Assist the providers as required in ensuring all patient information on electronic encounter documentation is complete and accurate. Knowledge of the basic concepts of customer service technique related to age-specific population. * Performs miscellaneous duties as required by management Requirements Qualifications: * High School graduate or equivalent. * RMA Credential (Registered Medical Assistant) required. * Bilingual preferred * Current CPR certification. * Experience in a community health/FQHC setting is a plus. Charter Oak Health Center Offers Outstanding Benefits That Include: * Health Insurance: Comprehensive medical, dental, and vision coverage * Generous Paid Time Off (PTO): PTO, Personal, and eight paid holidays * Retirement Plans: 403 B plan with company vesting * HRSA and Public Service Loan Forgiveness Salary Description $20.00-$28.00

Full-time Description Charter Oak Health Center is seeking a Registered Dietitian to join our team. In this role, you will be responsible for nutritive counseling and education for patients and staff. Provide Nutrition Education to patients on an individual or group basis. Teach each person how the practice of a therapeutic diet plays a prominent role in health management. This position offers an exciting opportunity to make a difference in the community while advancing your career in healthcare. Key Responsibilities: Makes appointments for patient follow-up visits, prepares progress notes and enters in medical records utilizing POMR format Refers patient to appropriate provider, as necessary. Coordinate and direct biweekly Food Share mobile food site visits. Collect food from various community resources for the purpose of food demonstrations including Food Share warehouse, Farmers Market and other food pantries. Plan, coordinate weekly nutrition education classes on various health related topics including, obesity, hypertension, diabetes and cholesterol. Provide individual counseling sessions on various dietary related issues as referred by Provider. Design, organize annual Thanksgiving food distribution project. Revises and/or updates therapeutic diets in accordance with recent research and patient progress. Develops nutrition education materials and visual aids. Works with Patient Education Department regarding presentation of these materials to patients. Prepares reports as requested by the Chief Medical Officer. Knowledge, Skills & Abilities: Familiarity with federal and state nutrition guidelines, such as WIC, SNAP, and USDA Dietary Guidelines. Knowledge of culturally sensitive nutrition counseling, especially for underserved and diverse populations. Understanding of electronic health record (EHR) systems and documentation standards in clinical settings. Awareness of community health programs and social determinants of health. Strong assessment and evaluation skills to develop individualized nutrition care plans. Proficient in counseling techniques that support behavior change and motivational interviewing. Ability to deliver group education sessions and cooking/nutrition demonstrations. Effective verbal and written communication skills for both patients and interdisciplinary team members. Ability to build rapport and work compassionately with patients from diverse socioeconomic and cultural backgrounds. Capacity to work collaboratively in a multidisciplinary team, including physicians, nurses, behavioral health, and care coordinators. Schedule Availability : Monday-Friday 8:30am-5:00pm with availability on weekends Requirements Core Competencies/Skill Sets Bilingual (English/Spanish) required. Charter Oak Health Center has a 47% served community identifying as Hispanic/Latino. Six months practical experience in the field. Field experience requirement can be waived. Strong communication skills Must be comfortable and confident in giving cooking classes to a diverse clientele. Professional Experience/Educational Requirements Bachelor's degree Approved by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) of the Academy of Nutrition and Dietetics Completed an ACEND-accredited supervised practice program at a health-care facility, community agency, or a foodservice corporation or combined with undergraduate or graduate studies. Typically, a practice program will run six to 12 months in length. Certification/Licensure Passed a national examination administered by the Commission on Dietetic Registration (CDR). Completed continuing professional educational requirements to maintain registration. CDCES credential preferred.

Licensed clinician working independently in an outpatient and school based program to conduct mental health assessments, develop individualized treatment plans, lead individual or group therapy sessions, run preventative mental wellness classes or workshops and make treatment referrals. Provides work direction to other non-licensed clinicians. Essential Position Duties: Prepare, complete and maintain all required treatment records and reports in a timely fashion. Counsel clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes. Collect information about clients through interviews, observation, and tests. Act as client advocate to coordinate required services or to resolve emergency problems in crisis situations. Collaborate with other staff members to perform clinical assessments and develop treatment plans. Participate in regular Multi-disciplinary team meetings to create, review, update patient care plans Meet with families and other interested parties to exchange necessary information during the treatment process as requested by patient. Refer patients, clients, or family members to community resources or to specialists as necessary. Modify treatment activities and approaches as needed to comply with changes in clients' status. Discuss with individual patients their plans for life after leaving therapy. Provides information to supervisors, co-workers, by telephone, in written form, e-mail, or in person for the purpose of case load management and/or case review. Record and maintain updated, accurate clinical information in electronic medical record. Establish short and long-range objectives and specifies the strategies and actions to achieve them in treatment planning, treatment plan reviews and discharge/transfer documentations. 14. Performs miscellaneous duties as required by management. 15. Must maintain appropriate attendance. Additional Responsibilities · May be required to travel to other COHC sites to provide services. Compliance Responsibilities · Complies with applicable legal requirements, standards, policies and procedures including but not limited those within the Compliance Process, Code of Conduct, HIPAA and Corporate Integrity Agreement (CIA). · Participates in required orientation and training programs, as required. · Reports concerns and suspected incidences of non-compliance in accordance with COHC Compliance Re porting Process. · Cooperates with monitoring and audit functions and investigations. · Participates, as requested, in process improvement responsibilities. Requirements POSITION QUALIFICATIONS Core Competencies/Skill Sets · Demonstrated leadership skills · Detail oriented; excellent organizational skills · Excellent writing and verbal communication skills · Ability to work in a team environment and provide direction to others · Ability to organize and coordinate the work of others. · Ability to set priorities and assign work to other professionals · Attendance, Reliability and Punctuality to all scheduled shifts · Therapists must possess high physical and emotional energy to handle the array of problems associated with the duties of the position. · Multicultural Competence (culturally competent with COHC population needs) · Ability to supervise others Professional Experience/Educational Requirements · Masters Degree in Social Work. · Minimum 3 years experience as a Licensed Clinical Social Worker in outpatient setting; experience running therapy groups Certification/Licensure · Licensed to practice in Connecticut Working Conditions and Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $59,000 - $63,000

Full-time Description Charter Oak Health Center is seeking a Patient Service Representative to join our team. In this role, you will be responsible for scheduling, registration, insurance verification, and other front-office tasks while maintaining a professional and welcoming environment. The ideal candidate will have a strong background in healthcare setting, customer service role, or administrative position. This position offers an exciting opportunity to make a difference in the community while advancing your career in healthcare. Key Responsibilities: Patient Interaction • Greet and check in patients promptly and courteously. • Assist patients with completing registration forms and ensure accuracy in data collection. • Explain clinic policies, financial responsibility, and payment options to patients. • Address patient questions, concerns, or complaints and escalate when necessary. Scheduling and Communication • Schedule, confirm, and reschedule patient appointments using the electronic health record (EHR) system. • Communicate appointment reminders via phone, email, or text. • Maintain accurate records of cancellations and no-shows. • Insurance and Billing Verify patient insurance eligibility and coverage prior to appointments. • Collect and process co-payments, fees, and balances in accordance with clinic policies. • Assist patients with applications for sliding fee scales or other financial assistance programs. Administrative Duties • Maintain and update patient information in EHR. • Ensure the waiting area is clean, organized, and welcoming. • Process medical record requests and maintain confidentiality per HIPAA guidelines. Collaboration • Work closely with clinical staff to coordinate patient care and ensure timely service delivery. • Participate in team meetings and contribute to process improvement initiatives. Requirements Certification/Licensure: Diploma from an accredited Medical Assistant program required. Current CPR certification required High school diploma or equivalent Bilingual in English and Spanish preferred not required. Must be willing to work a flexible work schedule. Charter Oak Health Center Offers Outstanding Benefits That Include: • Health Insurance: Comprehensive medical, dental, and vision coverage • Generous Paid Time Off (PTO): PTO, Personal, and eight paid holidays • Retirement Plans: 403 B plan with company vesting • HRSA and Public Service Loan Forgiveness Salary Description $18.50/ HR

Full-time Description The Pharmacy Technician position is responsible for preparing medications for patient consumption under the supervision of a licensed Pharmacist and in accordance with company standards and state and federal regulations. Requirements Essential Position Duties: Reads and interprets physicians' orders received in the pharmacy and transcribes into the pharmacy computer/ medication profile. Fills individual patient drug bins working from a medication fill list; records doses for credit or charge. Transfers medications as necessary; processes discharged patient cassettes; and appropriately credits patients for unused or discontinued drugs. Prepares, in accordance with standards of pharmacy practice, compounds for outpatient use under direct Pharmacist supervision. Keeps appropriate records for recall purpose. Attends and participates in department meetings to exchange ideas to achieve goals of the department. Keeps applicable manuals up to date according to the policies of the department. Checks and removes outdated medication on a routine basis to ensure that no deteriorated medication is in stock. Assists with pharmacy billing by using appropriate computer functions, reason codes and dates for charging and crediting. Checks in and puts orders away and filing associated paperwork. Continues to be educated by attending drug in-services and keeping up with policy changes. Maintains competency in caring for patients of all age groups and developmental stages and maintains competency as specifically indicated by orientation guidelines for pharmacy. All other duties assigned by management. Compliance Responsibilities Complies with applicable legal requirements, standards, policies and procedures including but not limited those within the Compliance Process, Code of Conduct and HIPAA. Participates in required orientation and training programs, as required. Reports concerns and suspected incidences of non-compliance in accordance with COHC Compliance reporting Process. Cooperates with monitoring and audit functions and investigations. Participates, as requested, in process improvement responsibilities. Core Competencies/Skill Sets: Good computer skills, including Word, Excel, and PowerPoint. Demonstrated ability to model good customer service behaviors. Must be thorough and have ability to remain focused in a busy environment. Must be able to multi-task. Demonstrated ability to establish and maintain effective communications among and with nursing, medical and other health disciplines. Bilingual in English and Spanish language preferred. Professional Experience/Educational: High School Diploma 1 year experience in a retail, hospital or clinical pharmacy. Certification/Licensure : Certificate from hospital-based pharmacy technical training program or state certification as Pharmacy Technician. COHC Employee Benefits: · Medical & Dental Insurance · Accrued Vacation Time · Three (3) Personal Days · 403b Retirement Plan · Employer paid Life Insurance and Short-Term Disability · Eleven (11) Paid Holidays COVID-19 VACCINATION REQUIRMENTS: COHC requires all new employees to be vaccinated against Covid-19 prior to starting employment with COHC unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated. Salary Description $19.50 hourly

Full-time Description Charter Oak Health Center is seeking a skilled and compassionate Advanced Practice Registered Nurse (APRN) specializing in Internal Medicine to join our team. In this role you will provide comprehensive care to adult patients, working collaboratively with a multidisciplinary team to ensure high-quality patient outcomes. Key Responsibilities: Conduct thorough assessments, diagnose conditions, and develop individualized treatment plans for adult patients. Work closely with physicians, nurses, and other healthcare professionals to coordinate patient care and ensure continuity. Educate patients and their families about health conditions, treatment options, and preventive care strategies. Maintain accurate and detailed patient records, ensuring compliance with healthcare regulations and standards. Stay current with the latest medical research and advancements in internal medicine. Requirements Qualifications: Master's degree in nursing (MSN) with a focus on Internal Medicine. Current APRN license in the state of Connecticut. Board certification in Internal Medicine. 1 to 2 years of experience in an internal medicine or primary care setting, however new graduates are welcome to apply. Strong clinical skills, excellent communication and interpersonal abilities, and proficiency in electronic health records (EHR) systems. Charter Oak Health Center Offers Outstanding Benefits That Include: Health Insurance: Comprehensive medical, dental, and vision coverage Generous Paid Time Off (PTO): PTO, Personal, and eight paid holidays Retirement Plans: 403 B plan with company vesting HRSA and Public Service Loan Forgiveness Salary Description $133,120.00 - $153,920.00 yearly

Paid Family Caregiver - Charter Oak Home Care AFL Program Who We Are Family run since 1985 we have been fulfilling our motto, “Commitment to Serve,” helping Connecticut's seniors remain independent in the comfort and security of their own homes. Our mission to make the world better by helping older adults remain in the comfort of home. If you are currently living with and caring for a loved one who is elderly or disabled, you may qualify to earn more than $2,600/month (tax-free) through the Charter Oak Home Care AFL program. We are hiring live-in family caregivers who meet strict state eligibility requirements. Program Eligibility - No Exceptions: To participate in the program, all of the following conditions must be met with no exceptions: For the Care Recipient: Must be 65 years or older Must have active Connecticut Medicaid (HUSKY Health) Must live in a private home (not a facility or group setting) Must live full-time in the same home as the caregiver For the Caregiver: Must be 18 years of age or older Must live full-time with the care recipient in the same household Must not be the recipient's spouse Must pass a criminal background check Must be capable of providing daily care Note: These requirements are set by the state of Connecticut. There are no exceptions to the age, Medicaid, or living arrangement rules. Responsibilities: Assist with activities of daily living (bathing, dressing, toileting, grooming) Meal preparation and feeding support Light housekeeping and medication reminders Provide companionship and emotional care Work with Charter Oak Home Care nurses and care coordinators for regular monthly visits Benefits: Tax-free stipend - earn more than $2,600/month No license or certification required Flexible schedule - provide care in your own home Support from a dedicated nurse and care team Caregiver appreciation events Make a difference in your loved one's life and get paid for your care Apply today to see if you qualify. Join Charter Oak Home Care and turn your care into income - right from home.

Job DescriptionDescription: The Staff Accountant is responsible for day-to-day financial tasks and operational activities that are required to be posted to the General Ledger, Accounts Payable and Payroll systems. This position will have direct oversight of payroll processing and work closely with Human Resources to comply with State, Federal, and Grant requirements. Assisting in the coordination and completion of a timely month end and year-end closing process will be a key element of this role. The incumbent ensures the integrity of accounting information by recording, verifying and consolidating transactions in conformance with generally accepted accounting principles and state and federal grant requirements. This position will have exposure to and actively participate in audits and reviews including preparing and maintaining requested audit schedules. This is an onsite role, located at 21 Grand Street, Hartford, CT. Requirements: Essential Position Duties 1. General Ledger processing including assisting in preparation of timely and accurate financial statements and other financial reporting through Journal entries and Account Reconciliations 2. Payroll processing - oversight of the bi-weekly payroll posting of journal entries and benefits activity including timely state and federal payroll tax filings 3. Accounts Payable processing - accruals, reversals, knowledge of prepaid and deferred revenue/expenses 4. Financial planning and analysis - identifying account and operational variances to budget with explanations to support Finance Committee and Board presentations. 5. Participates in various committees or work groups to develop, implement, modify, and document new or revised record keeping functions 6. Analyzes data of past and current operations, trends and costs, estimated and realized revenues, administrative commitments, and obligations incurred. 7. Provide support and assistance where grants require follow up reporting or to respond to internal questions 8. Support all federal and state reporting requirements. 9. Assist the Controller in discussing the ongoing budget with individual departments. 10. Performs miscellaneous duties as assigned. Compliance Responsibilities Complies with applicable legal requirements, standards, policies and procedures including, but not limited to, those within the Compliance Process, Code of Conduct, Federal False Claims Act, HIPAA and The Joint Commission. In collaboration with the Chief Financial Officer, assists with ensuring quality and regulatory compliance within the billing department and organizationally as appropriate. POSITION QUALIFICATIONS Core Competencies/Skill Sets Knowledge of GAAP non-profit accounting Excellent Excel Skills Ability to handle various tasks with competing priorities Ability to communicate effectively with strong verbal and written skills Adhere to policies regarding confidentiality Ability to show leadership capacity and to work as part of a team Strong computer knowledge enabling usage of MS office, accounting, payroll and billing software such as FundEZ, Paycom and eClinicalWorks. Professional Experience/Educational Requirements Requires a BS Accounting or Finance 3-5 years of experience in a finance, preferably in a non-profit environment. Advanced Excel and computer system skills. Certification/Licensure N/A

The Care Coordination Nurse is to coordinate team-based integrated care to provide health services to individuals, through effective partnerships with patients, their caregivers/families, community resources, and their provider. Facilitates a "shared goal model" within and across departments to achieve coordinated high-quality care that is patient centered. Works in collaboration with the Chief Nursing Officer, Director of Nursing, Director of Patient Engagement and the Chief Medical Officer (CMO) to ensure comprehensive medical services are maintained with tracking, monitoring and follow through of referrals and patient calls. Requirements Core Competencies/Skill Sets: * Demonstrated experience in health care management. * Minimum of three years of management experience. * Strong written and verbal communication skills. * Demonstrates critical thinking and problem solving. * Ability to handle stressful situations and work within difficult time constraints. * Demonstrated experience working with interdisciplinary, multi-cultural staff. Professional Experience/Educational Requirements * BSN required with an advanced degree MSN, MPH or in nursing, public health or related field preferred. * Minimum of five nursing experience. Certification/Licensure * Current Connecticut Nursing License COVID-19 VACCINATION REQUIRMENTS: COHC requires all new employees to be vaccinated against Covid-19 prior to starting employment with COHC unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated. Salary Description $40.00-$50.00/hr

A Call Center Specialist is responsible for full range of administrative support in an ambulatory health clinic setting providing duties for triaging phone calls, scheduling appointments, and maintaining patient and business confidentiality to ensure the needs of the internal and external customers are met while providing excellent Customer Service. Knowledge, Skills, and Abilities: * Bilingual (English and Spanish) Skill Required * Must possess effective communication skills. * Demonstrated effective verbal and written communication skills along with proper telephone etiquette. * Working knowledge of Microsoft Office Software and basic computer skills. * Must be able to follow and understand instructions and react favorably in all work situations. * Knowledge of telephone systems. * Experience utilizing a web-based computerized system for scheduling and Microsoft Office programs, Word and Excel. * Able to efficiently function in fast paced work environment. Requirements Professional Experience/Educational: * High School graduate or equivalent. * Must have 1-2 years' work experience in a medical/healthcare environment, physician office, ambulatory clinic, or healthcare call center. Salary Description $18.50/HR - $19.25/HR