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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $47,970 | $23.06 |
| 2 | New York, NY | $46,736 | $22.47 |
| 3 | Washington, DC | $45,702 | $21.97 |
| 4 | Warren, NJ | $45,696 | $21.97 |
| 5 | Los Angeles, CA | $44,766 | $21.52 |
| 6 | Simsbury, CT | $43,863 | $21.09 |
| 7 | Phoenix, AZ | $41,480 | $19.94 |
| 8 | Homer City, PA | $41,080 | $19.75 |
| 9 | Ore City, TX | $38,629 | $18.57 |
| 10 | OFallon, MO | $38,123 | $18.33 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $115,082 | $55 | - |
| 2 | Senior Representative | $96,815 | $47 | - |
| 3 | Customer Service Senior Associate | $91,084 | $44 | - |
| 4 | Customer Service Professional | $88,922 | $43 | - |
| 5 | System Service Representative | $84,140 | $40 | - |
| 6 | Customer Relationship Specialist | $83,166 | $40 | - |
| 7 | Telesales Representative | $81,312 | $39 | - |
| 8 | Installation Service Representative | $80,083 | $39 | - |
| 9 | Loan Services Representative | $76,686 | $37 | - |
| 10 | Housing Management Representative | $75,174 | $36 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Citi | $49,736 | $24 | 8 |
| 2 | Fireman's Fund Insurance Company | $42,833 | $21 | - |
| 3 | Greenhill & Co | $42,376 | $20 | - |
| 4 | Morgan Stanley | $41,760 | $20 | 178 |
| 5 | AIG | $41,276 | $20 | 4 |
| 6 | Safeco Insurance | $39,434 | $19 | - |
| 7 | Prudential Retirement Insurance And Annuity Co | $39,215 | $19 | - |
| 8 | Kemper | $36,903 | $18 | 5 |
| 9 | Combined Insurance | $36,853 | $18 | - |
| 10 | CNA Insurance | $36,723 | $18 | 2 |
| 11 | Legg Mason | $36,648 | $18 | - |
| 12 | State Auto Insurance | $36,415 | $18 | - |
| 13 | The Hanover Insurance Group | $36,409 | $18 | - |
| 14 | Zurich | $36,404 | $18 | 12 |
| 15 | Great American Insurance | $36,381 | $17 | 4 |
| 16 | The Vanguard Group | $36,347 | $17 | 11 |
| 17 | Crum & Forster | $36,344 | $17 | 1 |
| 18 | Utica National Insurance Group | $35,559 | $17 | 2 |
| 19 | Genworth | $35,017 | $17 | - |
| 20 | U.S. Securities and Exchange Commission | $32,369 | $16 | - |