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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $42,849 | $20.60 |
| 2 | New York, NY | $40,886 | $19.66 |
| 3 | Boston, MA | $37,526 | $18.04 |
| 4 | Parsippany-Troy Hills, NJ | $36,310 | $17.46 |
| 5 | Richmond, TX | $34,848 | $16.75 |
| 6 | Evanston, IL | $34,726 | $16.70 |
| 7 | Philadelphia, PA | $34,408 | $16.54 |
| 8 | Miami, FL | $34,201 | $16.44 |
| 9 | River Ridge, LA | $32,485 | $15.62 |
| 10 | Centennial, CO | $32,381 | $15.57 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Leader | $112,773 | $54 | - |
| 2 | Customer Service Expert | $104,653 | $50 | - |
| 3 | Customs Consultant | $90,351 | $43 | - |
| 4 | Customer Liaison | $90,018 | $43 | - |
| 5 | Customer Account Executive | $71,388 | $34 | - |
| 6 | Customer Care Consultant | $61,767 | $30 | - |
| 7 | Customer Relationship Specialist | $56,875 | $27 | - |
| 8 | Business Representative | $54,614 | $26 | - |
| 9 | Retention Representative | $53,474 | $26 | - |
| 10 | Customer Service Senior Associate | $51,556 | $25 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Thomson Reuters | $52,533 | $25 | 1 |
| 2 | Ijs | $36,118 | $17 | - |
| 3 | Immixgroup | $35,842 | $17 | - |
| 4 | National Account Service Company LLC | $34,212 | $16 | - |
| 5 | Cornerstone Records Management | $34,153 | $16 | - |
| 6 | CTX Corporation | $33,981 | $16 | - |
| 7 | Stalwart | $33,524 | $16 | - |
| 8 | National Stone, Sand & Gravel Association | $33,432 | $16 | - |
| 9 | Cmd | $33,287 | $16 | - |
| 10 | Nfinity | $33,192 | $16 | - |
| 11 | AnaJet LLC | $32,776 | $16 | - |
| 12 | Globalware Solutions | $32,741 | $16 | - |
| 13 | Landon IP | $32,365 | $16 | - |