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Best client care specialist certifications
The best certifications for a client care specialist are Certified Medical Administrative Assistant (CMAA), Certified Billing and Coding Specialist (CBCS), and Certified Professional - Human Resource (IPMA-CP).
Client care specialist certifications demonstrate your competency as a client care specialist to employers. However, not all client care specialist certifications provide the same value.
Below is a list of the best client care specialist certifications. Obtaining a client care specialist certification will give you a leg up when you apply for jobs and increase your potential salary.
4 best certifications for client care specialists
| Rank | Client care specialist certification | Organization |
|---|---|---|
| 1 | Certified Medical Administrative Assistant (CMAA) | NHA |
| 2 | Certified Billing and Coding Specialist (CBCS) | NHA |
| 3 | Certified Professional - Human Resource (IPMA-CP) | IPMA-HR |
| 4 | Certified Medical Office Manager (CMOM) | PMI |
4 best client care specialist certifications
1. Certified Medical Administrative Assistant (CMAA)
A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Certified Billing and Coding Specialist (CBCS)
A Certified Billing and Coding Specialist (CBCS) primarily focuses on converting a medical procedure, diagnosis, or symptom into specific codes to submit a claim for reimbursement.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. Certified Professional - Human Resource (IPMA-CP)
IPMA-HR strives to encourage excellence in public sector human resources, promote continuous learning and develop the next generation of leaders. To that end, IPMA-HR offers two internationally recognized certification programs to the public HR community: the IPMA-CP and the IPMA-CS.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
4. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
What is the best certification for a client care specialist?
The best client care specialist certification is Certified Medical Administrative Assistant (CMAA). The Certified Medical Administrative Assistant (CMAA) is awarded by the National Healthcareer Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this client care specialist certification:
- To become a certified Certified Medical Administrative Assistant (CMAA), you need to pass the exam.
- This certificate requires more than two years of work experience.
- Renew certification every 2 year.
The most common combination of client care specialist certifications include: Certified Medical Administrative Assistant (CMAA), Certified Billing and Coding Specialist (CBCS), and Certified Professional - Human Resource (IPMA-CP).
Online courses for client care specialists to earn certifications
1. Palliative Care Always Capstone Course
The Palliative Care Always Capstone course is designed to let you test your knowledge about palliative and help others understand the value of palliative care, while showing your creative side. In this course, you will impact community awareness about palliative care, promote self-care and wellness, show-off your communication skills in a virtual environment, and finish the course off by proving your thoughts on ways to offer psychosocial support to a patient and family...
2. Health After Cancer: Cancer Survivorship for Primary Care
This course presents basic principles of cancer survivorship to primary-care physicians. Developed by a team of experts in caring for cancer survivors, and narrated by a primary-care physician, this course provides practical tips and tools that can be easily integrated into medical practice. You will learn about the complex physical and psychosocial needs and concerns of the growing number of cancer survivors, along with the key role that primary care physicians have in guiding these patients...
3. Providing Trauma-Informed Care
Exploring psychological trauma and how to provide care and compassion to trauma survivors...
4. Self-Care Life Coach Certification (Boundary Setting)
Empower Your Life Coach Your Clients to Develop Self-Care, Self-Love, Boundary Setting and How to Say No...
5. Trauma Emergencies and Care
Welcome to Trauma Emergencies and Care. In this course, you will learn about some of the mechanics and physics of trauma on the human body, and how this can cause injury. You will continue to expand your new vocabulary with medical terminology, and learn how to describe the different injuries you may see. You will also learn about the trauma system itself- and when it is important to transport patients to a trauma center. Then we will dive into specific injuries based on what part of the body...
6. Traditional herbal medicine in supportive cancer care: From alternative to integrative
Please join us for an exciting and innovative journey, examining one of the most important and often overlooked aspects of the oncology setting: Traditional Herbal Medicine in Supportive Cancer Care. This course is presented with short lectures offering a wide range of issues related to the principles and practice of herbal medicine in cancer care. The course includes interviews with leading world experts from the field of Integrative Oncology, from the U.S. and Canada, as well as Europe, the...
7. The Key to Happiness: Self Care
Discover Self Care as a tool for creating positive change in your mental health, behaviours, and well-being...
8. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
9. Emergency Care: Pregnancy, Infants, and Children
Welcome to the final course of lectures in your quest to master EMT basics. In this course, we will cover some of the highest-stress patient populations: pregnant patients and kids, also known as pediatrics. To wrap up your EMT knowledge we will end this course with information about hazmat situations, extricating patients from tight spots and finally how you write a note about your patient care. You will learn to ensure it communicates what your assessment of the patient was, what...
10. Pain Management: Easing Pain in Palliative Care
In this course, you will be able to develop a systems view for assessing and managing pain in the palliative care setting. By the end of the course, you will be able to: 1) Describe the pain problem in the palliative care setting; 2) Assess a person’s pain, 3) Explain the benefits of integrative therapies and pharmacologic strategies to manage pain...
11. Coping Skills and Self-Care for Mental Health
Essential skills to manage intense emotions and develop a self-care practice to promote mental health...
12. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
13. Health for All Through Primary Health Care
This course explores why primary health care is central for achieving Health for All. It provides examples of how primary health care has been instrumental in approaching this goal in selected populations and how the principles of primary health care can guide future policies and actions. Two of the most inspiring, least understood, and most often derided terms in global health discourse are “Health for All” and “Primary Health Care.” In this course, we will explore these terms in the context...
14. Thinking About Care
Although all humans require care to develop and thrive, it is rarely the focus of academic studies. This course enriches learner’s understanding of this critical yet underappreciated facet of their lives by addressing such questions as: What is care? Who has traditionally provided it? How valued is care work? Does money take the care out of care work? In addition to advancing learner’s knowledge of the place of care in modern society and controversies surrounding it, Thinking About Care will...
15. Business Communication Skills: Handling Clients & Customers
Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...
16. Value-Based Care: Managing Processes to Improve Outcomes
COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we’ll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real...
17. Health Care IT: Challenges and Opportunities
A strong argument can be made that the health care field is one of the most information-intensive sectors in the U.S. economy and avoidance of the rapid advances in information technology is no longer an option. Consequently, the study of health care information technology and systems has become central to health care delivery effectiveness. This course covers the modern application of information technology that is critical to supporting the vision and operational knowledge of the health care...
18. Health Care Delivery in Healthcare Organizations
Have you ever needed health care and thought that there must be better ways to get or deliver health care? For example, have you found yourself thinking that there should be a way to get a diagnostic test or treatment at home? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to deliver health care? If you have, this course is for you. Course content includes an overview of health care delivery including healthcare consumerism, the patient's...
19. Operations and Patient Safety for Healthcare IT Staff
Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...
20. Prehospital care of acute stroke and patient selection for endovascular treatment using the RACE scale
Acute stroke is a time-dependent medical emergency. In acute ischemic stroke, the first objective is to restore brain flow using sistemic thrombolytic treatment and, in patients with large vessel occlusion, by endovascular treatment. In hemorrhagic stroke there are also specific treatments that can improve the clinical outcome. The sooner the initiation of all these therapies the higher the clinical benefit. Thus, the organization of Stroke Code systems coordinated between emergency medical...